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Design Thinking in a nutshell Yvonne Horn 19.10.2018

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Page 1: Yvonne Horn 19.10 - st.inf.tu-dresden.dest.inf.tu-dresden.de/files/teaching/ws18/saab/slides/2018-10-19_SAA… · Design Thinking in a nutshell Rules Fail offen and early –be iterative

Design Thinking in a nutshellYvonne Horn

19.10.2018

Page 2: Yvonne Horn 19.10 - st.inf.tu-dresden.dest.inf.tu-dresden.de/files/teaching/ws18/saab/slides/2018-10-19_SAA… · Design Thinking in a nutshell Rules Fail offen and early –be iterative

3 Yvonne Horn

Design Thinking in a nutshellIntroduction

Technology(feasibility)

Business(viability)

Human(desirability)

Page 3: Yvonne Horn 19.10 - st.inf.tu-dresden.dest.inf.tu-dresden.de/files/teaching/ws18/saab/slides/2018-10-19_SAA… · Design Thinking in a nutshell Rules Fail offen and early –be iterative

4 Yvonne Horn

Design Thinking in a nutshellProcess

Empathize.......................................................................reframe…………………explore………………….realize……………………………………

problem solution

understand oberserve Point-of-view ideate prototyp test

Page 4: Yvonne Horn 19.10 - st.inf.tu-dresden.dest.inf.tu-dresden.de/files/teaching/ws18/saab/slides/2018-10-19_SAA… · Design Thinking in a nutshell Rules Fail offen and early –be iterative

5 Yvonne Horn

Design Thinking in a nutshellMethods

under-stand

observepoint-

of-viewideate

proto-typ

test

Research Mindmap

Value Proposition Canvas

Stakeholder Map

Interview

Persona

How might we …

Brainstorming

Letter to grandma

Storybord

Video

Interview

Page 5: Yvonne Horn 19.10 - st.inf.tu-dresden.dest.inf.tu-dresden.de/files/teaching/ws18/saab/slides/2018-10-19_SAA… · Design Thinking in a nutshell Rules Fail offen and early –be iterative

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Design Thinking in a nutshellRules

Fail offen and early – be iterative.Leave titles at the door.

Don‘t talk. Do!Build on ideas of others.

Avoid criticism and dever judgement.

Stay focused. – stay on topic

Dare to be WILD and encourage WILD ideas!

Think human centered.Be visual

Let‘s have fun.

Yes but - YES AND

Page 6: Yvonne Horn 19.10 - st.inf.tu-dresden.dest.inf.tu-dresden.de/files/teaching/ws18/saab/slides/2018-10-19_SAA… · Design Thinking in a nutshell Rules Fail offen and early –be iterative

Understand: problem statement

Page 7: Yvonne Horn 19.10 - st.inf.tu-dresden.dest.inf.tu-dresden.de/files/teaching/ws18/saab/slides/2018-10-19_SAA… · Design Thinking in a nutshell Rules Fail offen and early –be iterative

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Problem statement

„If I were given one hour to save the planet, I would spend 59 minutes defining the problem and

one minute to resolve it“- Albert Einstein –

„Love the problem, not the solution“- Ash Maurya -

Page 8: Yvonne Horn 19.10 - st.inf.tu-dresden.dest.inf.tu-dresden.de/files/teaching/ws18/saab/slides/2018-10-19_SAA… · Design Thinking in a nutshell Rules Fail offen and early –be iterative

9 Yvonne Horn

Problem statementrequirements

It should be phrased in a question

It should be not impose limitations

It should be actionable

It should be succinct

It should be human centered

Broad enough for creative freedom

Narrow enough for focus

Page 9: Yvonne Horn 19.10 - st.inf.tu-dresden.dest.inf.tu-dresden.de/files/teaching/ws18/saab/slides/2018-10-19_SAA… · Design Thinking in a nutshell Rules Fail offen and early –be iterative

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Problem statementWhy – how - ladder

1. Talk about the area of application(10 minutes)

2. Define a first problem statement like: HOW might we … (5 minutes)

3. Discuss the WHY and the HOW(20 minutes)

4. Conclude the final problem statement(5 minute)

Page 10: Yvonne Horn 19.10 - st.inf.tu-dresden.dest.inf.tu-dresden.de/files/teaching/ws18/saab/slides/2018-10-19_SAA… · Design Thinking in a nutshell Rules Fail offen and early –be iterative

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Problem statementDesign brief (20 Minuten)

Why

Who

What

With what

Who else

Page 11: Yvonne Horn 19.10 - st.inf.tu-dresden.dest.inf.tu-dresden.de/files/teaching/ws18/saab/slides/2018-10-19_SAA… · Design Thinking in a nutshell Rules Fail offen and early –be iterative

12 Yvonne Horn

Problem statementWrap-up

To identify and to explain a problem is thefirst step of human centered innovation.

Defining the desired condition provides an overall vision for the product or service.

To define the project scope keeps the project concentrated on the overall goal.

The problem statement is referenced throughout the project to establish focus within the project team and verify they stay on track.

And now you can go for research to get insights.

Page 12: Yvonne Horn 19.10 - st.inf.tu-dresden.dest.inf.tu-dresden.de/files/teaching/ws18/saab/slides/2018-10-19_SAA… · Design Thinking in a nutshell Rules Fail offen and early –be iterative

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Kontakt:

dresden|exists

Technische Universität DresdenHelmholtzstr. 10Hülsse-Bau, Nordflügel, Raum N 20301069 Dresden

Telefon: +49 (0)351 463-35638E-Mail: [email protected]: www.dresden-exists.de

HTW GründungsschmiedeAndreas-Schubert-Str. 23A-Gebäude, 4. Etage – links01069 Dresden

+49 (0)351 462-2877