TIME WARNER CABLE BUSINESS CLASS

BACKGROUND

The Yuma Educational Technology Consortium (YETC) in Yuma, Arizona enables and facilitates technology services for 6 high schools in the Yuma Union High School District and 17 elementary schools in Yuma Elementary School District One. They seamlessly match technology solutions with the goals of each district to advance education and faculty administration.

More than 2,500 employees and 22,000 students across both school districts use laptops, tablets and smart phones as part of their daily curriculum. Slow speeds and inconsistent service from YETC’s previous T-1 provider could not keep up with the increasing bandwidth needs to deliver video lectures and online instructional materials. YETC’s cost for maintaining and upgrading the T-1 network was also getting exorbitant. As a result, the consortium issued a request for proposals to find a new service provider that could meet the ever-increasing needs for bandwidth at a reasonable price.

The responses from most service providers were cost-prohibitive. “The Time Warner Cable Business Class proposal was a winner. The overall solution fit our budget and the growing technology needs of our school districts,” said Dean Farar, the consortium’s Director of IT Services.

SOLUTIONS

Time Warner Cable Business Class (TWCBC) installed an Ethernet Local Area Network (ELAN) multipoint-to-multipoint managed network configuration, which includes 20, 40, 60 and 100 Mbps circuits based on the school location requirements. Additionally, this robust network solution provides a 200 Mbps Dedicated Internet Access (DIA) circuit. The resulting ease of access to educational resources has helped strengthen YETC’s reputation as a trusted IT organization for the school districts.

The switch from the previous T-1 provider and overall installation was without issues and met YETC’s urgent timeline. Local TWCBC sales, installation and customer support teams worked collaboratively with Farar and his team to provide a high level of personalized service.

Leading School Consortium in Yuma, AZ Replaces T-1s with Ethernet LAN to Achieve More Bandwidth and Savings

Dean FararDirector of IT Services

Yuma Educational Technology Consortium

“Without TWCBC, our network would

come to a halt... I can’t explain to you

the peace of mind.”

– Dean Farar, Director of IT Services, Yuma Educational Technology Consortium

TIME WARNER CABLE BUSINESS CLASS

INTERNET | VOICE | TELEVISION NETWORK SERVICES | CLOUD SERVICES

All trademarks remain the property of their respective owners. Products and services not available in all areas. Subject to change without notice. © 2013 Time Warner Cable Enterprises LLC. All Rights Reserved.

About Time Warner Cable Business Class

Time Warner Cable Business Class, a division

of Time Warner Cable (NYSE: TWC), offers a full

complement of business communications tools to

small-and medium-sized businesses and enterprise-

sized companies. Its phone, Internet, Ethernet,

cable TV and security solutions are enhanced by

award-winning customer service and local support

teams. Through its NaviSite subsidiary, the Company

also offers managed and outsourced information

technology solutions and cloud services. Time

Warner Cable Business Class was founded in 1998.

Today, it serves approximately 550,000 business

customers throughout Time Warner Cable’s markets.

RESULTS

TWCBC’s managed MEF-compliant EWAN service is an excellent choice for enterprises such as the YETC to provide consolidated IT services to school districts. A cost-effective alternative to legacy technologies, it comes with guarantees defined as part of a Service Level Agreement (SLA). The reliability of the TWCBC network has had “direct financial impact” said Farar and has increased the consortium’s potential for savings since employees no longer have to work at off hours to restore services. “Without TWCBC, our network would come to a halt,” Farar said “I can’t explain to you the peace of mind.”

The federal E-Rate funding program funded 80 percent of the Ethernet outlay. E-Rate provides discounts to assist many U.S. schools and libraries in obtaining affordable telecommunications and Internet access. As an E-rate eligible Telecommunications Provider (ETP), TWCBC assists education entities such as the YETC to understand the E-rate rules and regulations and to get approval for funding.

The five-year long TWCBC and YETC partnership and overall success of the school programs has resulted in the consortium awarding TWCBC two additional contracts in recent months. This renewed and expanded contract includes upgrades to 1 Gbps Metro Ethernet and DIA circuits in an effort to keep up with the rapidly increasing bandwidth needs of schools. The upgrade involved a simple phone call and was completed in a matter of a few days. There were also no additional costs of routers, switches and hardware. The ability to scale bandwidth up to 10 Gbps+ with TWCBC’s network, enhances the consortium’s ability to support future convergence of data, voice and video services for the two school districts.

Added Farar: “You don’t really have any kind of success in a school district unless you have student success. Time Warner Cable Business Class has become an integral part of the education of students.”

“Time Warner Cable Business Class

has become an integral part of the

education of the student.”

– Dean Farar, Director of IT Services, Yuma Educational Technology Consortium