YouTrack: Not just an Issue Tracker

Dmitri Nesteruk Technical Evangelist at JetBrains

An evangelist…

Gives talks Writes blog posts/articles Makes screencasts Helps users Travels… …a lot … sometimes too much

Keeping Track of Travel

Things to keep track of Visit history Pending/future agreements Expenses Travel costs money Getting you there: flight/train/nuclear submarine Keeping you alive: hotels/daily expenses

What’s an Issue Tracker

A database front-end that is Usable Customizable Looks good Theoretically suitable for anything CRM, accounting, resource management, …

Demo

The Travel Database

Rules Support

Business systems need rules E.g., “trip end date cannot be earlier than start date” In YouTrack, you can define rules Internally, by using YouTrack Workflows Externally via the REST API

Demo

YouTrack Workflows

Recorded vs. Actual Expenses

Reimbursements happen on actual expenses Recorded != Actual, why?... 1. Recorded expenses use many currencies (SEK, NOK, USD),

actual expenses have (typically) just one. Currency exchange rates vary with time.

2. Actual expenses do not keep track of foreign transaction costs.

Demo

External Integration

Summary

YouTrack is very customizable You can repurpose it from tracking bugs to tracking anything YouTrack Workflows let you configure rules internally YouTrack REST API can be used to control YT externally

That’s It!

• YouTrack is available at http://jetbrains.com/youtrack

• More info on JetBrains products at http://jetbrains.tv