your guide to our full range of diplomas, awards, courses ... · your guide to our full range of...

Your guide to our full range of Diplomas, Awards, Courses and Seminars

Get the Pitman Advantage™Pitman Training is highly regarded by employers throughout Ireland and the UK and signifies that you have been trained to the highest level. With the Pitman Training name on your CV you’ll be able to demonstrate that you have the essential work-ready skills needed and have been trained by the very best.

• Flexibletrainingyoucanfitaroundworkandfamilycommitments

• SupportwheneveryouneeditfromourfriendlyCourseAdvisors

• ThewidelyrespectedPitmanTrainingnameonyourCV

• Theskillsindemandbyemployers

• Confidencethatyou’reonestepclosertoyourdreamjob,promotionornewcareer

PITMANTRAINING

PITMANTRAINING

Visit www.pitman-training.ieThe Pitman Training website has further information onallofourcourses,helpfuladviceonlearningwithus,plusvideosandcasestudiesofourstudents.You’llalsodiscoverwhyPitmanTrainingisunique–wespecialiseintrainingforpeoplewhowork,orwishtowork,inofficeenvironmentsandenjoyagreatreputation amongst employers.

JoinourFacebookandTwittercommunitiesThelatestnews,commentsandwhatit’sreallyliketo learn with Pitman Training are all waiting to be discoveredonourFacebookandTwitterpages.

www.facebook.com/pitmantrainingirl

twitter.com/pitmantrainingi

ContactyourlocalCourseAdvisorPitmanTraininghastrainingcentresbasedallaroundIrelandinhandytownandcitycentrelocations.Our friendly staff and Course Advisors understand whatlocalemployersarelookingforandtheskillsindemandlocally.CourseAdvisorsareallexperiencedinguidingpeoplethroughourchoiceofcourses,basedonyourindividualcareeraspirationsandexperience.Theyhavegreatcontactswithlocalrecruitmentagenciesandemployers.

Come to an open day ThereisaregularprogrammeofopendaysacrossthePitmanTrainingnetwork.Typicallytheseeventswillprovideanopportunitytoenjoyafreedemonstration,chatandthechancetominglewithcurrentstudentsandtalktoourCourseAdvisors.YoucanfindoutwhenanopendayisbeingheldinyourareabycontactingyourlocalPitmanTrainingcentre

viaourwebsiteorbycalling1800 532632.

VisityourlocalPitmanTrainingCentreAt Pitman Training we firmly believe that training shouldbearefreshingsteptowardssecuringagreatjob.That’swhyit’ssoimportanttoselecttherightcourse;onethatwillprovideyouwiththeskillsyouneedtogetthejobyouwant.Thiswilldependuponyourpastexperience,currentskilllevelsandcareeraspirations.YoumaywantaquickcoursetotopupexistingskillsoryoumaybeconsideringjoiningourNational Diploma Programme.

Time and time again, Pitman Training Diplomas haveprovedtobeawaytofast-trackyourcareer,getbackintoworkorchangecareers;forexamplemovingoutoftheserviceindustryandintoanofficejob,orfromadmintobecomingafullyfledgedLegalSecretary.

Thisprospectusandourwebsiteprovideinformationonourfullrangeofcourses,butbyfarthebestwaytodecidewhichoneisrightforyouandyourambitions, is to pop in and see us. Our Course Advisorsarespecialistsinmatchingcourseswithcareerambitions.Socallustodayandmakeanappointment–awarmwelcomeawaits.

Contactustodayon1800 532632 or go to www.pitman-training.ie to find yournearesttrainingcentre.

Findoutmore

1 Ourreputation–Whychoose Pitman Training?

2 OurTraining–Diplomas, Awards, Courses and Seminars

4 FullDiploma,Award andCourseListing

6 Secretarialand SpecialistSecretarial

16 GeneralOfficeSkills

21 Typing and Keyboard Skills

22 MicrosoftOffice

28 FinanceandAccounting

32 Business and Management

36 ITTechnicalSkills

42 Web Design and Photoshop Training

46 Self and Career Development

51 DiplomaandAwardIndex

52 CourseIndex

54 Partnerships

Contents

1V1.03

Our reputation

Why choose Pitman Training?In1837,SirIsaacPitmanrevolutionisedofficecommunicationswiththeinventionofshorthand.Today, we still offer shorthand training, but as you’d expect,we’vewellandtrulymovedwiththetimes.WeprovidetheverylatestinofficesoftwareandITtraining–aswellasacomprehensiverangeofdiplomas,awardsandcourses–alldesignedtohelpyougetthejobyoureallywant.

What’smore,we’vealwaysenjoyedareputationforexcellenceandthisisastruetodayasiteverwas.PitmanTrainingcontinuestobehighlyregardedbyemployers throughout Ireland and the UK.

ThecornerstoneofourofferingisourNationalDiplomaProgramme.Thisprovidesexceptionalcentre-basedofficeandITtrainingforthousandsofpeople every year throughout Ireland and overseas. Training that helps people return to work, improve careersandchangelives.

Every year, many hundreds of former Pitman Trainingstudentssucceedingettingthejobtheyreallywant.Withourhelp,encouragement,newskillsandaddedconfidence,youtoocanachieveyourcareeraspirations.

Why train?Updating IT skills to keep ahead of the rest. IT isfast-pacedandcontinuouslychangingsointoday’scompetitiveworldit’sreallyimportanttohave up-to-date skills. Pitman Training offers a comprehensiverangeofcourses,fromfastupdatesofthelatestMicrosoftOfficeprogrammestocareer-changingdiplomas.

Getting back to work If you’re looking for work, takingaPitmanTrainingcoursecanboostyourconfidenceandensurethatyouhavetheup-to-dateskillsemployersreallywantandrespect.

Changing career Pitman Training has helped many peopletoswitchcareers–fromdirectingtrafficinLimericktobecomingarespectedLegalSecretary-fromfinancialsalesinAthlonetoaMedicalSecretary.Ifyouwantachange,ourvocationaldiplomas are ideal.

Promotion at work Sometimes you need that little bitextraorsomespecificnewskillstosecureapromotion.Ourcomprehensiverangeofcourseshashelpedmanypeopledojustthat–fromdeveloping shorthand, through to preparing financialaccounts,toimprovingcommunicationand leadership skills.

Ofcourse,reasonstotrainarepersonalandwilldependonyouraspirationsandcareertodate.Our Course Advisors are skilled at understanding students’needsandhelpingyouchoosethebestcourse.Wecombineananalysisofyourpastexperience,futurewishesandknowledgeoftheemployment market in your area to help guide you throughthechoiceofcourses.

Appointmentsarefree;soyoucanarrangeademonstration;takeatourofourfacilitiesandveryoftenchatwithcurrentstudents.WehavehandytrainingcentresallaroundIreland–goto www.pitman-training.ie/locations to find your nearestcentre.

There’susuallyjustonereasontotrain–tohelpyousecureagreatjob.Thisiswhatwe’reallabout;overtheyears,manystudentshavefoundcareersatisfactionandsuccessafter training with Pitman. There are numerous reasons for decidingtotrainwithus.

Call us today on 1800 532632 to arrange your free consultation

32

CoursesOurcourseslastfromafewhourstoafewdays. They are ideal for learning new skills andupdatingorbuildingonyourexistingknowledge.Theycanprovideaconfidenceboost and, when you pass the test, you’ll get aPitmanTrainingCertificatewhichshowsemployers that you’ve been trained to the very higheststandard.Wehaveaverylargechoiceofcourses,dependinguponyourneeds.

National Diploma ProgrammeEvery year, thousands of people gain a prestigious Pitman Training Diploma and, as aresult,enjoyenhancedopportunitiesinthecareeroftheirchoice.

Every diploma is designed to help you progressyourcareer.TheyincludeMedicalSecretarialandLegalSecretarialDiplomas,MicrosoftOfficePlus,ExecutivePA,andtheAdvancedAccountsDiploma–allofwhicharehighlyregardedbyemployersandcanleadtorewarding and fulfilling roles.

A Pitman Training Diploma proves to employers that you have the work-ready skills theyneed.Eachdiplomaismadeupofcoreandelectivecoursesandwehavelistedourrecommendedelectivesforeachdiploma.Therearemanymoretochoosefrom,sospeakto your Course Advisor about what’s available.

Whilst studying for your diploma, you’ll benefit fromthesupportandguidanceofourCourseAdvisors,plusyoucanenrolanytimeandstudy at times to suit you.

Pitman Training Awards An Award is a ‘mini-diploma’. They are shorter inlengththanafully-fledgeddiploma,butcomprisethesamequalitycoursesandyou’llgetallthebenefitsoftrainingwithus,suchassupportandencouragementfromourCourseAdvisors.

Here at Pitman Training, we offer several different types of training,whichvaryindurationandtrainingmethod.

Our training

Top Tip:Read the stories of some of our past students on our website at: pitman-training.ie/case-studies

AchievingaWork/LifeBalance

AdobeAcrobat

Adobe Dreamweaver

Adobe Photoshop

Applying for Jobs

Appraisal Skills

Better Business Writing

CommunicationsSkills

ConflictManagement

Customer Care

DealingwithDifficultPeople

FinanceforNon-financialManagers

FromPAtoExecutivePA

FrontPage

HTML

Interviewing Skills

ITSecurity

Managing People Effectively

Meetings and Minutes

MicrosoftAccess*

MicrosoftExcel*

MicrosoftOutlook*

MicrosoftPowerPoint*

MicrosoftProject

MicrosoftWord*

Presentation Skills

ProfessionalReceptionist

ProjectManagementPrinciples

Sage50Accounts

Shorthand

SuccessfulJobInterviews

Supervisory Skills

TeelineFast*

TelephoneTechniques

TheExecutivePA

Time Management

TouchTyping

Train the Trainer

Working with Assertiveness

Working with Stress

SeminarsThesearedifferenttocoursesanddiplomasinthattheyareclassroom-basedandtutor-led,sostartonspecificdatesandtimes.Oncompletion,you’llalsoreceivethatall-importantPitmanTrainingCertificate.

Belowisalistofjustsomeofthetopicscoveredbycurrentseminars,howevereachPitmanTrainingCentrehasitsownprogrammeofseminarssoyou’llneedtocontactyourlocalcentretodiscoverwhat’scomingup.

YoucanfindyourlocalPitmanTrainingCentreonourwebsite:www.pitman-training.ie

*Variouslevelsavailabletocoverdifferentdegreesofexperience.

The benefits at a glance: Flexible training can fit

around work and family commitments

Support from our Course Advisors whenever you need it

The widely-respected Pitman Training name on your CV

The skills in demand by local employers

Confidence that you’re one step closer to your dream job, promotion or new career

Which Pitman Training Diploma is right for you?Tohelpyouchoosewhichdiploma is right for you, you’ll findabriefoverviewofeachdiploma on the following pages.

Thesepagesareforguidanceonly,soforhelpandadviceonwhichdiplomasmayberightfor you, please speak to one of our Course Advisors.

Transformingcareers, changinglives…it’swhatwedo!

Secretarial Skills and Shorthand TrainingDiplomasBusinessTextProcessingDiploma

ExecutivePADiploma

LegalSecretarialDiploma –IrishLaw

MedicalAdminDiploma

MedicalSecretaryPlusDiploma

ProfessionalExecutivePADiploma

SecretarialDiploma

Virtual Assistant (VA) Diploma

AwardsEssentialSecretarialEfficiencyAward

EssentialMedicalOfficeAward

CoursesBusinessDocumentProduction

CommunicationatWork

EffectiveBusinessCommunication

LegalSecretary —AnIntroduction

—CivilLitigation

—CompanyLaw

—Conveyancing

—CriminalLaw

—FamilyLaw

— Wills & Probate

MedicalTerminology

MedicalWordProcessing

ShorthandFast

ShorthandFaster

SocratesHealthcare

SpeedWriting

SuccessfulMeetingsandMinutes

Teeline Shorthand

TeelineFastShorthand

SeminarsTheExecutivePA

Meetings and Minutes

FromPAtoExecutivePA

Microsoft Office TrainingDiplomasBusiness IT Diploma

Business IT Diploma with HR

Business IT Diploma with Marketing & PR

BusinessITDiplomawithSocialMedia

Business IT Diploma with Web Design

FastTrackMicrosoftSkillsDiploma

MicrosoftOfficePlusDiploma

AwardEssentialMicrosoftOfficeAward

CoursesAccess

Excel

ExcelExpert

MicrosoftMailMerge

Office...Fast!

Outlook

PowerPoint

Publisher

Word

WordExpert

SeminarsExcel(Levels1,2,3)

Outlook(Level1)

PowerPoint(Levels1,2)

Word(Levels1,2,Advanced)

Sage, Accounting and

Book-keeping Training

Diplomas

AdvancedAccountsDiploma

FoundationinBook-keeping

Diploma

Awards

Essential Book-keeping Award

Essential Payroll Award

Courses

AccountingPrinciples,Standards

and Conventions

Book-keeping (3 Modules)

Manual & Computerised Payroll

CostingandPricing

Sage50Accounts

UnderstandingBusinessAccounts

Self and Career Development Training

DiplomasEvent Management DiplomaSocialMediaforBusinessDiploma

AwardsEssential Event Management AwardEssentialSocialMediaAward

CoursesBlogging for Business

Business English

CommunicationatWork

CommunicationsinanOrganisation

CostingandPricing

DifferentLeadershipAttributesand Skills

Event Management EssentialsFacebookforBusinessGet Into HRGet into JournalismGet into PRGo...GetThatJob!Go...MakeaDifferenceGoogle+ for BusinessHealth and Safety Essentials

InterpersonalCommunications

IntroductiontoBusinessStructureandLaw

LinkedInforBusiness

ManagingInternalandExternalWorkplaceCommunications

Marketing Essentials

MarketingMix

MarketingPrinciplesandPractices

Personalities, Profiles and Plans

SEO for Business

SocialMediaStrategyforBusiness

Team Development

Time Management

Twitter for Business

Video for Business

SeminarsAssertivenessPresentation Skills

Management TrainingDiplomas

Business Management Diploma

Management Diploma

OfficeManagerDiploma

Award

Essential Business Award

Courses

DecisionMaking

FinancialAwareness

Leadership

Seminars

Appraisal Skills

Presentation Skills

Supervisory Skills

Time Management

Working with Assertiveness

Working with Stress

BeginnerTypaz

IntermediateTyping Speed DevelopmentTypaz Speed

ExpertTypaz Professional

SpecialistAudioTranscriptionMedicalAudioTranscriptionNumericDataEntry

General Office Skills

Diplomas

Admin Assistant Diploma

Administrative Management

Diploma

Digital Skills and IT Diploma

OfficeSkillsDiploma

ReceptionistDiploma

Courses

Digital Skills

ECDL(EuropeanComputerDriving

Licence)

Internet Skills

PCBasics

Seminars

Applying for Jobs

Appraisal Skills

BetterBusinessLetters

Business Writing Skills

Customer Care

ProfessionalReceptionist

SuccessfulJobInterview

TelephoneTechniques

Here’safulllistofcoursesweoffer,yes,weknowit’salottotakein…butthat’swhereourfriendlyCourseAdvisorscanhelp!Wecantailoraflexiblelearningprogrammespecifictoyourneeds.

54

Keyboard Skills and Touch Typing Training

IT Technical Training

DiplomasITOfficeAdministratorDiploma

ITSupportTechnicianDiploma

ITTechnicianPlusDiploma

NetworkSupportTechnicianDiploma

ServerSupportTechnicianDiploma

Software Developer Diploma

CoursesA+CertificationCourse

CommunicationSkillsforITSpecialists

LearningWindows7

MTANetworkingFundamentals

MTASecurityFundamentals

MTA Server Administration Fundamentals

MTA Software Development Fundamentals

MTA Windows Development Fundamentals

MTA Windows Operating Systems Fundamentals

MTA Database Administrator Fundamentals

MTA Web Development Fundamentals

MCSA Windows MCITP Server Administration Series

MCSE Series

Network+Certification

ProjectManagementFundamentals

RoutingandSwitchingFundamentalsSeriesCCNA

StrataITFundamentals

Web Design and Photoshop TrainingDiplomaWebDesignSpecialistDiploma

CoursesCertifiedJavaAssociateCIWFoundationsDreamweaverFireworksFundamentalsFlashHTMLFundamentalsIllustratorFundamentalsInDesignJavaScriptFundamentalsPhotoshop ElementsWebsite DesignWordPress for Business

You’llgetalltheadvancedskillsrequiredtobeanindispensableExecutiveAssistant,deliveringreports,figuresandforecastswithease.Thediplomaincludesadvancedtouchtyping,MicrosoftOfficetoanexpertlevel,webdesign,book-keeping,accounts(includingSage) and payroll. You’ll also undertake a series of self-developmentprogrammesandcanchoose4electivesubjectsinfieldssuchasmarketing,HR,PR,law,journalismandmedicalterminology.What’smore,youalso have the option to add shorthand to your diploma.

Core Courses• Typing:choosefromaselection(see page 21)• EffectiveBusinessCommunication

or Business Document Production• Manual&ComputerisedPayroll• MicrosoftWord• MicrosoftWordExpert• MicrosoftExcel• MicrosoftExcelExpert• MicrosoftPowerPoint• MicrosoftAccess• MicrosoftOutlook• MicrosoftPublisher• Dreamweaver• EventManagementEssentials• AudioTranscription• Book-keepingLevel2-Module1• Book-keepingLevel2-Module2• Book-keepingLevel2-Module3• Sage50Accounts• SuccessfulMeetingsandMinutes

(self study or seminar)• IntroductiontoHTML

Secretarial,PAandExecutiveAssistantcareerchoicesSecretarialroleshavechangeddramaticallyoverthepastdecadeandwillcontinuetodoso.Theveryterm‘Secretary’soundsabitquaint,especiallywhenyouconsidertheroleinbusinesstoday;thekeyreasonwhyExecutiveAssistants,PersonalAssistantsandOfficeManagersareflourishing.

There are numerous opportunities for individuals with excellentskillsandthere’sbeenadramaticdecreaseinthequantityofroutineandmundanework.TopEAsandPAscanexpecttoearngoodsalaries,enjoyrealresponsibilities and often take on team leadership roles, marketingsupportservices,HRandstaffdevelopment,event organising, to name a few of the interesting day-to-dayactivitiestherolecanencompass.What’smore,mostbusinesssectorsoffersuchroles,meaningtherearemanychoicesavailable.

Vocationaloptionsalsoexist.SpecialistLegalSecretariescanenjoyhighrewardsandresponsibilities,aswellasbepartofateamworkingoninterestingtopicsandcases.MedicalSecretariesarecrucialtothesmoothrunningofhospitalsandespeciallyMedicalConsultantsandGPssurgeries.Therolerequiresahighdegreeoforganisationand an ability to relate and deal with people sensitively and appropriately.

Soreadon–ourSecretarialDiplomasaredesignedtomeetthepreciseneedsofemployers;toputyouahead of the rest and help you realise the opportunities available.

Secretarialandspecialist secretarialtraining

BecomeahighlyvaluedSecretary,PAorExecutiveAssistantIneverybusiness,highlyefficientExecutiveAssistants(EAs) and Personal Assistants (PAs) are essential to the smooth running of an organisation. They ensure senior directorsandmanagershaveallthesupporttheyneedinordertodotheirjobsmoreefficientlyandeffectively.Togetoneofthesemuchsoughtafterroles,you’llneedtobehighlyskilledwithgreatITandcommunicationskills,have the ability to work under pressure and be able to dealwiththemostcomplexoftasksevenwhenbusy.

PitmanTrainingofferstheverybestinsecretarialtraining.SirIsaacPitmaninventedshorthandin1837andthePitmannamehassincebeensynonymouswiththeveryhighestquality.

Highlyrespectedbyemployers,weofferacomprehensiverangeofsecretarialandshorthandtraining–fromquickcourses,designedtoupdateyourskills,toourhighlyrespectedsecretarialandspecialistdiplomassuchasMedialSecretaryandLegalSecretary.

WealsoofferspecialistExecutivePADiplomas,forthecrèmeofsecretarialroles,plusacomprehensiverangeofMicrosoftOfficetrainingoptions.

Diplomas and Awards inthiscategory:•Professional Executive PA

Diploma•Executive PA Diploma•Virtual Assistant (VA) Diploma•Secretarial Diploma •LegalSecretarialDiploma –IrishLaw

•Medical Secretary Plus Diploma•Medical Admin Diploma•Business Text Processing

Diploma•Essential Medical Office Award•Essential Secretarial Efficiency

Award

4 Secretarial and specialist secretarial training

Professional Executive PA DiplomaIf you’d like to work at the very highest level and become the trusted PA to a senior director of one of Ireland’s top companies, the Professional Executive PA Diploma is one of the most comprehensive and prestigious Diplomas available.

Elective Courses* (Choose four)• Health&SafetyEssentials• MarketingEssentials• GetIntoHR• GetIntoPR• GetIntoJournalism• LegalSecretary-AnIntroduction• MedicalTerminology• ShorthandSpeedDevelopment

or Shorthand Fast • NumericDataEntry• IntroductiontoBusinessStructure&Law• ExecutivePASeminar

(SeminarsaresubjecttoavailabilityatyourlocalPitmanTraining Centre).

Shorthand OptionIf youwould like to includeshorthandasacorecourseinyourProfessionalExecutivePADiploma,pleaseletusknow.Wehaveanumberofcoursesavailabledesignedtotakeyoufrombeginnertoexpertwritingatspeedsupto120 words per minute.

Many Pitman Training Centres in Ireland have been approvedandaccreditedbytheFurtherEducationandTrainingAwardsCounciltoprovideFETACAwards.Askyour Course Advisor for further details.

6 Secretarial and specialist secretarial training Secretarial and specialist secretarial training 7

GuidelineLearning Time460 hours flexi study (without shorthand) or 15 weeks full-time**

520 hours flexi study (with shorthand) or 18 weeks full-time**

*Alternativechoicesareavailable.PleasetalkwithyourCourseAdvisor.**Full-timeisbasedonapprox20-30hoursaweek

“I really enjoyed learning with Pitman Training.Thestaffwere really supportive and the learning structure was flexible enough to fit in my other commitments.”Amy, Executive PA Diploma


If you’re already in a secretarial or administrative role and would like to progress in your career, the Executive PA Diploma will give you the essential skills you require.

Become an invaluable resource from your own home. A Virtual Assistant (VA) can often be a saviour to a sole trader or small business. When it’s essential to keep overheads as low as possible, utilising the services of a Virtual Assistant is one of the most sensible business decisions they might make. Working for yourself as a Virtual Assistant offers a uniqueandvariedcareeropportunity.You’llbeyourown boss, so be able to set your working patterns as you wish. Many businesses don’t need a full-time PA or Administrator so, rather than pay out a monthly salary, theywilloftenutilisetheservicesofaVAonanasandwhen basis and pay simply for what they need.

The areas of support you offer, assists a variety of business needs. You might be dealing with admin andgeneralofficeworkload,managingsocialmediaaccountsormaintainingthecompany’sfinancialrecords,it all depends on what their needs are. This offers a great variety to keep the days interesting.

Withtheflexiblemethodofstudyavailable,youcanstudy for this Diploma whenever suits you.

• Flexibletrainingwhichfitsaroundyourcommitments• SupportonhandfromourfriendlycourseadvisorsGettheskillsandconfidenceyouneedtoachieveyourcareergoals!

Core Courses• SocialMediaStrategy

for Business• TimeManagement• MarketingEssentials• ProjectManagement

or Microsoft Access • EffectiveBusiness

Communication or Business Document Production

• AudioTranscription• MicrosoftWord

or Word Expert• MicrosoftExcel

or Excel Expert• MicrosoftPowerPoint• MicrosoftOutlook

Elective Courses* (Choose one)• Typing: choose from a selection (see page 21)• Understanding Business Accounts• Book-KeepingLevel2-Module1• Blogging for Business• SEO for Business

Executive PA Diploma Virtual Assistant (VA) Diploma

GuidelineLearning Time265 hours flexi study (without shorthand) or 10 weeks full-time**325 hours flexi study (with shorthand) or 12 weeks full-time**


Shorthand OptionIfyouwouldliketoincludeshorthandasacorecourseinyourExecutivePADiploma,pleaseletusknow.Wehaveanumberofcoursesavailabledesignedtotakeyoufrombeginnertoexpertwritingatspeedsupto120wordsperminute.

• Dreamweaver • Microsoft Publisher• Book-keepingLevel2Module1• Marketing Essentials• Get into PR• GetintoHR• GetIntoJournalism• Shorthand Speed Development

or Shorthand Fast• LegalSecretary-AnIntroduction• Sage 50 Accounts• HealthandSafetyEssentials• Executive PA seminar

(SeminarsaresubjecttoavailabilityatyourlocalPitmanTraining Centre).

Elective Courses* (Choose four)

You’ll be able to work under pressure, have great organisationalskills,learnup-to-dateMicrosoftOfficeapplicationsandlearnorrefinetraditionalsecretarialskillsincludingtouchtypingandaudiotranscription.Inaddition,youcanalsochoose4electivesubjectstocomplementyourdiplomaincludingmarketing,Dreamweaver,PRandbook-keepingtonamejustafew.What’smore,youalsohavetheoptiontocombinethisDiplomawithourcomprehensiveshorthandcourse.


or Business Document Production• MicrosoftWord• MicrosoftWordExpert• MicrosoftExcel• MicrosoftExcelExpert• MicrosoftPowerPoint• MicrosoftAccess• MicrosoftOutlook• AudioTranscription-Level2• EventManagmentEssentials• SuccessfulMeetingsandMinutes

(self study or seminar)

Secretarial and specialist secretarial training 9


GuidelineLearning Time180 hours flexi study or 6 weeks full-time**

Secretarial DiplomaWhether you’re trying to get back in to the world of work or you want a good job in an office environment, our Secretarial Diploma will you give a solid foundation of highly sought after skills. You’llbethebackboneofabusyoffice,ensuringdaytodaytaskshappeninthemostefficientmanner.You’llhavetheconfidencetoworkunderpressure,prioritisingworkloadssoexecutivesandmanagerscanworkmoreefficiently.You’lllearngreatkeyboardskills,howtomasterMicrosoftpackagesanddevelopexcellentcommunicationtechniques.What’smore,tocomplementyourdiplomayoucanchoose2electivesubjects.



or Business Document Production• AudioTranscription• MicrosoftWord


or Excel Expert• MicrosoftPowerPoint• MicrosoftOutlook• SuccessfulMeetingsandMinutes

(self study or seminar)

Elective Courses* (Choose two)• MicrosoftPublisher• MicrosoftAccess• MicrosoftWordExpert• Go-MakeaDifference• Health&SafetyEssentials• Go-GetThatJob!• Book-keepingLevel2-Module1




Thediplomawillgiveyouthespecialistknowledgeandunderstandingrequiredtoworkwithinthisthrivingsector.InadditiontogreatITandcommunicationskills,you’llgainabroadknowledgeofdifferentaspectsofthelaw,enablingyoutosupportseniorcolleagues;you’lllearnlegalterminologyandaboutthecourtsystem.

What’smore,toenableyoutochooseaspecialistdepartmenttoworkwithin,youcanselectfromelectivesubjectsintheareasofwillsandprobate,familylaw,conveyancing,criminallaw,civillitigationandcompanylaw.Withadditionaltrainingyoucouldprogresstothepositionoflegalexecutive,paralegalorlicensedconveyancer.

Core Courses• LegalSecretary

– An Introduction• LegalSecretaryModules (TWOofyourchoice)

• Typing:choosefromaselection(see page 21)• EffectiveBusinessCommunication

or Business Document Production• MicrosoftWord


or Microsoft Excel Expert• MicrosoftPowerPoint• MicrosoftOutlook• AudioTranscription

LegalSecretarialDiploma–IrishLawForthoseofyoulookingtodevelopyoursecretarialskillsandmoveintoaspecialistrolewithinlegalservices,ourLegalSecretarialDiplomaistheperfectchoice.

• LegalSecretary-Conveyancing• LegalSecretary-Wills&Probate• LegalSecretary-CriminalLaw• LegalSecretary-CompanyLaw• LegalSecretary-FamilyLaw• LegalSecretary-CivilLitigation• Go-MakeADifference• Health&SafetyEssentials• MicrosoftAccess• Go-GetThatJob!• SuccessfulMeetingsandMinutes• WordExpert

Elective Courses* (Choose two)

Many Pitman Training Centres in Ireland have been approved andaccreditedbytheFurtherEducationandTrainingAwardsCounciltoprovideFETACAwards.AskyourCourseAdvisorforfurther details.



You’lllearnhowtotypeconfidentialletters,createandupdatepatientrecords,assistwithmedicaljournalsandkeepabusyofficerunningsmoothly.You’llbecomeproficientinmedicalterminology,medicalaudiotyping,medicalwordprocessingandgainexcellentITskills.YoucanaddtwoelectivesubjectsfromachoiceofareassuchasHealthandSafety–speaktoyourCourseAdvisoraboutwhichmay be best for you.

Onthesuccessfulcompletionofyourdiploma,you’llhavetheopportunitytoachieveaCity&GuildsawardinMedicalTerminology(additionalhomestudyisrequired).

Core Courses• MedicalTerminology• MedicalAudioTranscription• MedicalWordProcessing• Typing:choosefromaselection(see page 21)• AudioTranscription• MicrosoftWordorWordExpert• MicrosoftExcelorExcelExpert• MicrosoftOutlook• MicrosoftPowerPoint

Elective Courses* (Choose two)• MicrosoftWordExpert• Health&SafetyEssentials• Go-GetThatJob!• SuccessfulMeetingsandMinutes• BusinessDocumentProduction• EffectiveBusinessCommunication

Ifyou’dliketoworkinthechallengingmedicalsector,wherediscretion,patienceandsensitivityareallparamount,ourMedicalSecretaryPlusDiplomawillgiveyoualltheskillsyou’llneed.

Medical Secretary Plus Diploma



Socrates Healthcare - Practice Management SoftwareCheck the details of our very latest Medical software course on page 15



Our Essential Medical Office Award gives you the grounding for entering the medical profession, providing you with the essential skills to work in a medical office.

Stoptryingtomakesenseofmedicaljargonviaallthe

textbooksyou’reploughingthrough,andletushelpyou.

With training advisors on hand, as well as workbooks

touseforreference,thisisagreatwaytogetunderthe

skinofaquitecomplicatedindustry.

Thiscourseenablesyoutotakethingsatyourownpace,

asyougettogripswithmedicaljargon,terminologyand

documents.

You will be given the opportunity to build your

confidenceinthemedicalarena,andgaintechnical

knowledgeandessentialofficeandcomputerskillsthat

proves you are ready to work in this industry.

Asyoucompletethedifferentmodules,you’llstartto

make sense of the terminology and understand how it’s

constructed,soyoucanholdyourownatanyinterview

andyou’vegotagreatgroundingforyourfirstjobinthis

field.

PitmanTraining’sEssentialMedicalOfficeAwardis

designedforanyoneinterestedindevelopingacareerin

themedicalindustry,workinginamedicaloffice.

• MedicalTerminology• MedicalWordProcessing• MedicalAudioTranscription

Core Courses

Essential MedicalOffice Award


Working in the medical sector is interesting, challenging and rewarding – you’ll need to be super-efficient with top IT skills, but also possess discretion, patience and empathy.

TheMedicalAdminDiplomawillteachyouallthevitalskillsyouneedtobethewelcomingandefficientfaceofamedicalpracticeordepartment.You’lllearnmedicalterminologycoveringarangeofspecialismsandgeneralmedicalpractice.You’llcombinethiswiththeverybestofficeadminskills,includinglearningthelatestMicrosoftOfficesoftwareandeffectivecommunicationskills.You’llalsohavetheoptiontochoosefromarangeofelectivesubjectsincludingtelephonetechniquesandhealthandsafety essentials.

Core Courses• MedicalTerminology• MedicalWordProcessing• MedicalAudioTranscription• Typing:choosefromaselection(see page 21)• CommunicationatWork• MicrosoftWord

or Word Expert• MicrosoftOutlook

Medical Admin Diploma




GuidelineLearning Time80 hours flexi study or 3 weeks full-time** (4 subjects)110 hours flexi study or 4 weeks full-time** (6 subjects)

Business Text Processing DiplomaGetting ready for the world of work can be a daunting prospect, especially if you’re at the start of your career or re-entering the workforce after a long break or redundancy.OurBusinessTextProcessingDiplomawillensureyouhavetheverylatestITskillsrequiredtoworkinanofficeenvironment.

Thediplomawillgiveyouabroadrangeofpracticalskillssoyoucantakeyourcareerinanydirection.You’llhaveexcellentkeyboardspeedandaccuracy,alongsideasolidunderstandingofMicrosoftWordandproducingbusinessdocumentation.

What’smore,you’llalsohavethefreedomtochoosethreeelectivesubjectsintheareasofaudiotranscription,MicrosoftPowerPointorspecialisttrainingtoworkinasupportfunctionwithintheareasoflawandhealthcare.

Core Courses• Typing:choosefromaselection(see page 21)• BusinessDocumentProduction• MicrosoftWord

or Word Expert

Elective Courses* (chooseoneorthreedependingonrequiredcertification)

• Medicalor Audio Transcription• MicrosoftPowerPoint• LegalSecretary-AnIntroduction• MicrosoftMailMerge• Go-GetThatJob!

Elective Courses* (Choose two)• MicrosoftExcel• Health&SafetyEssentials• Go-MakeADifference• TelephoneTechniques-seminar• AudioTranscription• Go-GetThatJob!• Typing(Speed Development)• ProfessionalReceptionistSeminar(SeminarsaresubjecttoavailabilityatyourlocalPitmanTraining Centre).

Socrates Healthcare - Practice Management SoftwareCheck the details of our very latest Medical software course on page 15

Our Essential Secretarial Efficiency Award is one of our range of mini-diplomas which has been specially designed to help you get the most out of your working day by improving your productivity and efficiency – both of which are guaranteed to impress your employers and help you get ahead.

AswellasenhancingyourkeyboardandMicrosoftWordskills,you’llalsolearnhowtotakenotesquicklyandaccuratelyusingtheprovenSpeedWritingtechnique.

TheEssentialSecretarialEfficiencyAwardhasbeendesignedspecificallytohelpyouimproveyourkeyboard,note-takingandMicrosoftWordskills.Soifyou’reworkinginofficeadminandwanttotakeyourskillstothenextlevel,thisisjustthecourseforyou.

Oncompletion,you’llbeabletotypeatspeed,takenotesaccuratelyandefficientlyandbeconfidentinMicrosoftWord.

A ‘mini-diploma’ in its own right, the Award has three coreparts.You’llstartwithimprovingyourkeyboardskillsbytakingatypingcourse.Thiswillteachyouhow

totouchtypeaccuratelyatapproximately60wordsperminute.You’llthenmoveontotheSpeedWritingcourse,whichisagreatwaytolearnhowtotakeminutesandnotesquicklyandpreciselyatspeedsofover40wordsper minute.

Finally,youcanchooseMicrosoftWordorMicrosoftWordExpert(dependinguponyourcurrentlevelofexperience),whichwillensureyou’llbeconfidentinthismostimportantandpopularwordprocessingsoftware.

• SpeedWriting• TypingSpeedDevelopment• MicrosoftWord

or Word Expert

Core Courses

Essential Secretarial Efficiency Award


**Full-timeisbasedonapprox20-30hoursaweek


“I wanted to take the next step in my career and get a foot on the management ladder. The course was perfect as it gave me all the right skills and confidence. So much so that I’ve just been promoted!”

Jayne, Team Leader

Secretarial and specialist secretarial training coursesAudioTranscription(Level1)AudioTranscriptionisaninvaluableskilltogain,withapplicationsinmanysectorsoftheworkplace.Althoughtherearemanyaudiotypingcoursesonoffer,thisonefromPitman Training is the very best. In Audio TranscriptionLevel1,you’lllearnhowtooperateaudiotranscribingequipment;howtotranscribesentences,paragraphs,businessmemos,correspondenceandreports;howto use invaluable, time-saving keyboard shortcutstoformatyourwork;andhowtohandle misspellings and sound-alike words.

AudioTranscription(Level2)Insixtriedandtestedlessons,you’lltranscribeavarietyofdocumentsconcentratingonchanginglinespacing;specialmarks,bracketsandverticalspacing;placingtextanddataincolumns;dealingwiththedictator’shesitations,correctionsandmissingtext;increasingyourtiming;andmovingbetweendifferenttypesofdocumentwithout hesitation.

Business Document ProductionTextprocessing,whetherit’spartofsecretarialtrainingoranotherdiscipline,isanintegralpartofbusinessdocumentproduction-animportantaspectofcommunicationskillstraining.Thiscourseconsistsoffoursimplebutcomprehensivelessonsensuringyoucovereveryaspectofthespeciality.

Communication at WorkProfessionalcommunicationskillsincreaseyourconfidenceandraiseyourprofileassomeonewhoisinfullcontrolofcommunicationintheworkplace-bothinwrittenandinverbalform.Oursisthecrèmeofcommunicationcourseswithafully-provenscheduleofsimplelessonstomakeworkcommunicationcomenaturallytoyou.

EffectiveBusinessCommunicationThisexcellentcoursewillraiseyourgamewhenitcomestobusinesscommunicationskills.Effectivecommunicationskillsaretopofthelistofqualitiesdemandedbyemployers, it’s an essential skill to master. Split into eight lessons, your business communicationtrainingbeginswithexaminingEnglishlanguageskillsbeforelooking at the use of the appropriate tone.

LegalSecretary-AnIntroductionUnlikeotherLegalSecretarycourses,thistried and tested programme of study gives youtheperfectoverviewofwhat’sinvolvedand the different legal departments. If you’re consideringbecomingatop-notchLegalSecretarywithalltherewardsthatcareercanbring,thisisanexcellentfirststep.

LegalSecretary-CivilLitigationThiscoursequalifiesyoutopreparethedocumentationinacivillitigationdepartment.UnlikeotherLegalSecretarytraining, ours gives you the basis for full-time or temp work and an insight into fee earners’ work-whichmeansgreaterjobsatisfactionand possible promotion.

LegalSecretary-CompanyLawIfyou’reafterspecialistskillsorwanttoworkintheCompanyLawdepartmentofalegalfirm,thiscourseishardtobeat.OurrenownedLegalSecretarytrainingisadefinite plus on your CV. As well as giving youagroundingincompanylaw,goodfor

permanentortempwork.Thiscoursealsogives you an insight into fee earners’ work whichwillimproveyourunderstanding,performanceandcouldleadtopromotionorpermanentplacement.

LegalSecretary-ConveyancingThiscoursewillallowyoutotakeyourplaceinaConveyancingdepartmentwithconfidence.Notonlyisitagoodwaytoreceivelegalsecretarialtrainingofthehighestorder, it also puts the famous Pitman Training name on your CV - well worth having.

LegalSecretary-CriminalLawLikeallourLegalSecretarycourses,thiscourseisdesignedtogiveyoutheedge.Youwill be putting the Pitman Training name on yourCV;anacknowledgedmarkofexcellentLegalSecretarytraining,butalsobecauseyou’ll be trained for full time or temp work with an insight into the fee earners’ role, youcouldpavethewayforpromotionorapermanentplacement.

LegalSecretary-FamilyLawOurLegalSecretarytrainingiswell-respectedbyemployers,andforLegalSecretaryknowledge,youreallycan’tdobetter.Afteranintroductiontofamilylawandbasicdivorceprocedure,you’lllookatpreparingadivorcepetition.TheLegalSecretarycoursecontinueswithpreparingastatementofarrangementsforchildrenbeforemovingontoservingthepetitionandproducinganaffidavit.

LegalSecretary-Wills&ProbateOurWills&Probatecoursehasfourproceduresforwill-making;codicils-powerofattorneyanddeedofrevocation;obtaininggrantofprobate;anddocumentationregarding the distribution of an estate. Thecourseisalsoflexible,soyoucanfitinyour studies around your work and home commitments.

Medical Audio TranscriptionOurextremelythoroughMedicalAudioTranscriptiontrainingcoverssimplemedicalterminology and letters and memos from cliniciansandseniorhospitalstaff-consultantophthalmologists,consultantgastro-enterologists,consultantdermatologists,seniorandsurgicalregistrars,chiefexecutivesandGPsandtohealthcareservices.

Medical Word ProcessingMedicalofficesrequirealotofadmin.Gettogrips with the finer workings of Word and you cancreateprofessionallookingdocumentsandreportsquicklyandeasily.

Medical TerminologyThiscoursehasbeendevelopedtohelpyougetundertheskinofcommonlyusedmedicalterminologyacrossawiderangeofdisciplinesincludingbiology,cardiology,psychologyandmanymore.You’llalsohavetheopportunitytoachievetheCity&GuildsLevel2AwardinMedicalTerminologyqualification(additionalhomestudyisrecommended).

Shorthand FastIfyouhavecompletedourTeelineFastcourseandwanttoincreaseyourspeed,orare looking to hone your speed skills, then thiscourseisforyou.Injust10hours,wewillhelpyouachieveasteadyincreaseinyourshorthandspeed,dexterityandmentalword-holding.Thecourseusesdictationmaterials

of between 40 and 80 words per minute and includesshorthandoutlines.

Shorthand Speed DevelopmentOnceyou’refamiliarwithashorthandsystem,you may need to work on your shorthand speed-whichiswherethiscoursecomesin. We use material with the widest possible contenttoincreaseinspeed,dexterityandmental word-holding.

SocratesHealthcare–PracticeManagement SoftwareSocratesHealthcareisIreland’sleadingproviderofintegratedpracticemanagementsoftwaretoGPPractices,HospitalConsultants and Primary Care Centres. Every daythousandsofhealthcareprofessionalsuseSocratessoftwaretostreamlineroutinetasks,managepracticefinances,reducepaperwork,enhancethequalityofpatientcareandimprovepracticeefficiency.

Pitman Training Centres in Ireland are now offeringaSocratesHealthcareaccreditedonlinecoursethatwillenableyoutolearnallabouttheprocessesofGPandHealthcarepracticemanagement,usingthelatestsoftwareversion.IfyouareconsideringoneofourMedicalDiplomasorAwards,thiscoursewillbeahighlyvaluableadditiontoensure your CV shows you are fully familiar withpracticemanagementsoftware.

Thosealreadyworkinginhealthcare,suchasnurses,doctors,medicalsecretariesandadministrators,wardclerksandassistantswillalsobenefitfromcompletingthisstructuredlearning programme. Please note that this coursemustbeseparatelybookedandisnotavailableasacoreorelectivecourseinanyPitman Training Centre.

SpeedWritingOurSpeedWritingcourseisanewwaytolearn the BakerWrite™ SpeedWriting system injustsixhours.Itwillhelpyouaccuratelyrecordthespokenword,tospeedsover40wpm.

Successful Meetings and MinutesTakingclearandaccurateminutesisacoretaskforanyofficeadmin,secretarialorPAjob,andonethatworriesalotofpeople.Fearnomore,thiscoursewillteachyoualloftheskillsandtechniquesyouneedtotakethestress out of minute taking.

Teeline ShorthandThisbeginner’scoursewillhelpyoulearnthe Teeline system and enable you to work towardsbuildingyourspeedandaccuracy.TeelineShorthandconsistsofthreestages,tobecompletedinquicksuccessiontoavoidlearning gaps.

Teeline Fast ShorthandThisisacoursetotakeyoufromnoviceto a Pitman Teeline shorthand speed of 40 words per minute. Beginning with the basics-thealphabet-we’llleadyougentlyinto shorthand Teeline style step-by-step, movingontogiveyoufullconfidenceintheworkplace.


16 General office skills training

CareerchoicesandoptionsThereareverymanydifferentjobdescriptionscoveringdifferentrolesandtheyallarenecessaryforanorganisationtooperateeffectivelyandefficiently.

Youwillfindthatsomeofficejobsfunctionwithinateamenvironment and others allow people to work alone. Officejobscanbeinthefieldsoffinancialservices,computersandIT,headofficesofretailersandtheservicesector,manufacturing,legalandaccountancyservices,thecreativeanddigitalindustries,plusmanymore.

SomeofthemostpopularjobsincludeCustomerServiceAssistants,SalesandMarketingAssistants,Receptionists,and HR and Personal Assistants.

You’llseethatourdiplomasarespecificallydesignedtoprovideyouwiththeskillsyouneedtosuccessfullyapplyfortheseroles.What’smore,ourcomprehensiverangeofcoursesgivesyoutheoptionto‘topup’withasubjectyoufindparticularlyinteresting.

To find out more, contact your local Pitman Training centre and ask to speak to a Course Advisor – they’re there to help.

Visit: www.pitman-training.ie/locations

Generaloffice skills training

Getintoofficeworkand progressyourcareerForpeoplewithup-to-dateandrelevantskills,theopportunitiestocarveoutasuccessfulcareerinanofficeenvironmentaremanyandvaried;somuchsothatitwouldbeimpossibletolistthemall!However,thevastmajorityofjobsrequireacoresetofskills,whichareapplicableacrossmanydifferentsectors.

Ourdiplomasinthiscategoryhavebeendesignedtoprovide you with the skills most in demand by employers –fromtheAdministrativeManagementDiplomaformoreexperiencedstudentstotheIntroductiontoOfficeSkillsDiploma,whichwillgiveyouasolidgroundingwhenyou’restartingoutorwantingtoswitchcareersintoanoffice-basedrole.

We’ve also developed a number of diplomas that aretailoredtotheneedsofspecificjobs,suchasAdministrationAssistantandReceptionistDiplomas.These will demonstrate to employers your determination toexcelinaparticularroleandhelpyoustandoutfromthecrowdwhenapplyingforjobs,aswellasprovideyouwiththerightskillsandconfidenceinyourabilities.

Diplomas and Awards in this category:•Office Skills Diploma•Administrative Management

Diploma•Admin Assistant Diploma•Digital Skills and IT Diploma•Receptionist Diploma•Essential Business Award

AdministrativeManagementDiplomaTake your Administration career to the next level. The Administrative Management Diploma will arm you with the broad range of skills and knowledge essential for anyone looking to reach the top level of administrative support. Withthebroadrangeoftopicsyou’llstudy,youcouldbecomeanexpertonavarietyofadministrativespecialisms.Youcanbecometheresidentgo-topersonforallthingsMicrosoftOffice,thesocialmediaguruandkeepthebusinessaccountsandbudgetsinorderifrequired.Itreallycanbewhateveryoumake it,

We’llhelpyougaintheskillsandconfidenceyouwant,togetoninyourcareer.

Core Courses• Typing: choose from a selection (see page 21)• EffectiveBusinessCommunication

or Business Document Production• MicrosoftWord


or Excel Expert• MicrosoftOutlook• MicrosoftPowerPoint

or Access• SuccessfulMeetingsandMinutes

(self-study or seminar)• AudioTranscription• SocialMediaStrategyforBusiness• SpeedWriting

Elective Courses* (Choose two)• UnderstandingBusinessAccounts• Book-keepingLevel2-Module1• Sage50Accounts• ManualandComputerisedPayroll• SocialMediaforBusiness(one module)• HealthandSafetyEssentials• Typing (Speed Development)

General office skills training 17


Office Skills DiplomaWalk in to any business or organisation and you’ll find a common set of practices being used, incorporating the latest Microsoft Office software. Ifyouwanttogetyourfirstjob,updateyourskillsorswitchcareersforanoffice-basedrole,thisdiplomaisperfect.Itsendsaclearsignaltoemployersthatyou’recompetentandconfidentintheskillstheyneedthemost.

Aftercompletingthediploma,you’llhaveasolidfoundationinwhichyoucanbeconfidentthatyou’vegot what employers are looking for. You’ll also have a diplomatoproveyourabilitytoworkinanyoffice.

Basedonyourchoices,youcouldlearngreatITskills,how to speak the language of business, book-keeping, computerkeyboardtechniquesforspeedandaccuracyandhealthandsafety.Infact,withthisdiploma,you’llhaveadiverserangeofskills,whichwillenableyoutotakeyourcareerinanydirection.

Core Courses* (Choose four)• Typing: choose from a selection (see page 21)• MicrosoftWord• MicrosoftWordExpert• MicrosoftExcelorExcelExpert• MicrosoftOutlook• Book-keepingLevel2-Module1• Health&SafetyEssentials• CommunicationatWork• Go-GetThatJob!• BusinessDocumentProduction



Admin AssistantDiplomaAdmin Assistant roles are many and varied - every successful business and organisation needsgood,organisedadministrationstaffto take care of day-to-day tasks and support your colleagues in their roles.DesignedspecificallytohelpyousecureajobasanAdminAssistant,thisdiplomawillteachyouallthepracticalskillsyouneedtosucceed.You’lllearntomasterthemostpopularMicrosoftOfficeprograms,howtocreateofficedocumentation,gainexcellentcomputersoftware skills and speak the language of business.

What’s more, you’ll also have the option to add an electivesubjectintheareasofcreatingaprofessionalCV,goodinterviewtechniques,keyboardspeeddevelopmentandhealthandsafetypractices.

Core Courses• Typing: choose from a selection (see page 21)• BusinessDocumentProduction

and Communication at Work orEffectiveBusinessCommunication

• MicrosoftWord or Word Expert

• MicrosoftOutlook• MicrosoftExcel

or Excel Expert• MicrosoftPowerPoint

or Microsoft Access• SuccessfulMeetingsandMinutes

(Self study or seminar)

Elective Courses* (Choose one)• TypingSpeedDevelopment• Health&SafetyEssentials• Receptionistseminar• TelephoneTechniques-seminar• Go-GetThatJob!

SeminarsaresubjecttoavailabilityatyourlocalPitmanTrainingCentre.





Digital Skillsand IT DiplomaThe pace of change in the digital world is rapid and exciting, but it can also be a little daunting and difficult to know where to focus your skills and learning.This diploma is designed to provide you with a grounding in the most popular and latest digital technologiessuchassocialnetworking,digitalphotography,digitalmusic,combinedwiththepracticalskillsrequiredinalmosteveryofficeenvironmentacrossIrelandandtheUK–MicrosoftOffice.

Completingthisdiplomawillenhanceyourknowledgeofthelatestdigitaltechnologies,whichmanyemployersnowrequire.

Ifyouarereturningtoworkandneedtofeelconfidentthat your IT and digital skills are fully up to date, then thisdiplomawilldemonstrateexactlythattopotentialemployers.

Withtheoptiontochooseanelectivesubjectinmarketing, it is also ideal for individuals wanting to pursueacareerasamarketingassistantoradminassistant with responsibilities for helping keep your firm’spublicprofilesandbrandpresenceuptodateandtoprovidesupporttothemarketingfunction.

Core Courses• DigitalSkills• Typing: choose from a selection (see page 21)• MicrosoftWord


or Excel Expert• MicrosoftOutlook• CommunicationatWork

Elective Courses* (Choose two)• MarketingEssentials• MicrosoftWordExpert• MicrosoftExcelExpert• MicrosoftPowerPoint• SocialMediaStrategyforBusiness


Receptionist DiplomaReceptionists are the face of a company; they are often the first person clients or customers come into contact with, whether face-to-face, on the telephone or via email. So to ensure you operateeffectivelyandgivetherightimpression,you’llneedtheprofessionalandpracticalskillsto thrive in this challenging and demanding role.OurReceptionistDiplomawillteachyoueverythingyouneedtomanagearangeoftasksanddealwithenquiriesandrequestsevenwhenyou’rebusy.

You’lllearnsuperiorkeyboardskills,howtoproducebusinessdocumentationandgreatITskills-usingthemostpopularMicrosoftOfficesoftware.Plus,you’llalsohavetheoptiontochooseoneelectivesubjectintheareasofkeyboardspeeddevelopment,goodtelephonetechniquesandaudiotranscription.

Core Courses• Typing: choose from a selection (see page 21)• BusinessDocumentProduction• CommunicationatWork• ProfessionalReceptionistSeminar• MicrosoftWord

or Microsoft Word Expert• MicrosoftOutlook

Elective Courses* (Choose one)• Typing(SpeedDevelopment)• MicrosoftExcel• Health&SafetyEssentials• Go-MakeADifference• TelephoneTechniques-seminar• AudioTranscription• Go-GetThatJob!• MicrosoftPowerPoint

Seminarsaresubjecttoavailability atyourlocalPitmanTrainingCentre.




General office skills coursesDigital SkillsOuronlineDigitalSkillscourseisidealforpeoplewanting to gain an understanding and grounding in using the internet, online safety and broader digital skillssuchassocialnetworking;onlinebasics;digitalphotography;digitalmusic;digitalmedia;computerbasics;audioandvideosoftware.

ECDL(EuropeanComputerDrivingLicence)This is the professionally-written route to gaining yourECDL(EuropeanComputerDrivingLicence)qualifications-anECDLcoursesplitintomodulesto give you the options you need to suit your qualificationneedsandfuturecareerplans.

Internet SkillsIfyou’refamiliarwithWindowsandconfidentwithamouse,thisistheinternettrainingcourseforyou.Itwillintroduceyoutoallthebasicsyouneedwhenitcomestousingtheinternetandemail-andit’ssplitintofoursimplelessonswhichtakeonly6-8hourstocomplete.

PC BasicsOnsuccessfulcompletionofthecourseyouwillbecomeskilledinthefundamentalsofthecomputerandallthemostpopularapplications.You’lllearnthecomputerbasicsincludinghardwareandsoftware.YouwilluseMicrosoftWordtoeditandprintdocuments,editdatainExcel,andlearnhowtomanagethestorageofyourdocumentsinfilesandfolders.Finallyyouwillcoverhowtousetheinternetincludingsocialnetworkingande-commerce.

Top Tip:To quickly find any of our courses, see the course index on page 52.

“My original plan had been to change from being a carer into an office role. But whilst studying I realised I could do much more. When the chance came up to buy a small shop, I grabbed it.

Nowalmost3yearslaterI’veexpandedmybusinessandalsorunaninternetcafe. Pitman Training gave me the skills and confidence I needed.”

Galina, Entrepreneur


BeginnerTypaz Injust25hoursspeedsof20-40+wordsperminuteareperfectlyachievable,evenifyouhavelittlepriorexperience.Comprising10lessons,you’llalsoreceiveguidanceonergonomics,techniqueandaccuracy. Oncompletion,youwillhavetheskillstoobtainaBCSLevel2e-typequalification.

IntermediateTypaz Speed IfyouwanttobuildspeedandaccuracythenconsiderourTypazSpeedtouch-typingcourse.Lasting15hours,thecoursewilltakeyoutospeedsof40-60 words per minute and you’ll have the opportunity to obtaintheGoldAward(60wpm)intheBCSLevel2e-typequalification.

ExpertTypaz Professional Forthoseneedinghighproficiencyattouch-typingandkeyboardskills.Thecourselastsupto40hoursandincludesthealpha-numerickeysand high-end learning materials. Again, you will have the skillstoobtaintheGoldAward(60wpm)intheBCSLevel2e-typequalification

SpecialistSuccessful completion of our Audio Transcription courses can be achieved once you have reached the intermediate standard in typing.

AudioTranscriptionLevel1You’ll need some wordprocessingskillstotakefulladvantageofthis15-hourcourse.Oncompletionyou’llbeabletotranscribebusinessdocumentsefficientlyandhavetheskillstosittheOCRTextProcessingLevel1AudioTranscription(Basic)examination.

AudioTranscriptionLevel2 If you wish to build youraudiotranscriptionskills,thenconsiderthis14-hourcourse.ItwilltakeyourskillstothelevelrequiredtosittheOCRTextProcessingLevel2AudioTranscription(Intermediate)examination.

Medical Audio Transcription Thisisaspecialist8-10hourcourseformedicaloraspiringmedicalsecretaries.Itwillhelpyouaccuratelytranscribedocumentscontainingmedicalterminology.

NumericDataEntry Thisisafast,specialistcourseof2-3hoursthatwillteachyouhowtotouch-typeusingthenumerickeypad,essentialifyouregularlyinputfiguresintoacomputeraspartofyourrole.

Typing and Keyboard SkillsThe Pitman Training name has been synonymous with high qualitytypingformanyyears.Today,weofferafullrangeoftyping courses, including; touch typing, keyboard skills, data entry and audio typing – whether you’re a beginner or need to reach top speeds with maximum accuracy.

Tohelpyoufindthetypingtrainingcoursethatwill suit you best, we’ve listed them below in categories-beginner,intermediate,expertandspecialist(coversaudiotranscriptionandtextprocessing).SopleasedotakealookatPitmanTraining’stypingcourses-orevenbettergiveusacalltodiscussyourneeds.OurfriendlyCourseAdvisorsarejustacallaway;readytohelpyoufindtheperfectcourse.

CareerchoicesandoptionsTherearedifferentjobdescriptionscoveringmanydifferentrolesandtheyallarenecessaryforanorganisationtooperateeffectivelyandefficiently.Youwill find that some office jobs function within a team environment and others allow people to work alone.

Office jobs can be in the fields of financial services, computers and IT, head offices of retailers and the service sector, manufacturing, legal and accountancy services, the creative and digital industries, plus many more.

Some of the most popular jobs include Customer Service Assistants, Sales and Marketing Assistants, Receptionists,andHRandPersonnelAssistants.

You’llseethatourdiplomasarespecificallydesignedto provide you with the skills you need to successfully apply for these roles. What’s more, our comprehensive range of courses gives you the option ‘top up’ with a subject you find particularly interesting.

To find out more, contact your local Pitman Training centre and ask to speak to a Course Advisor – they’re there to help.


22 Microsoft Office Training

An absolute ‘must’ for all officeworkInJune2013,Microsoftpublishedaremarkableandcontroversial statistic – that there are over 1 billion copies of Microsoft Office installed on computers around the world.

Regardless of the precise number, there is no doubt that Microsoft Office is the single most important software package used in homes, schools and businesses across the world today. If you want an office-based role strong Microsoft Office skills are essential. Or if you need to improve IT skills in general, Microsoft Office is without doubt the starting point.

However,becauseOfficeissoubiquitous,manypeoplebelieve their MS Office skills to be more advanced than theyactuallyare.Tobeeffectiveandefficientinanoffice environment – and to ensure you stand out from the crowd – professional Microsoft Office training is required.

Need to top up your Microsoft Office skills fast?

Check out our comprehensive range of courses, including Excel Expert, Word Expert and Microsoft PowerPoint on page 27.

MicrosoftOffice Training

Diplomas and Awards in this category:•Microsoft Office Plus Diploma•Fast-track Microsoft Skills

Diploma•Essential Microsoft Office

Award•Business IT Diploma•BusinessITDiplomawithHR•Business IT Diploma

with Marketing and PR•Business IT Diploma

with Social Media•Business IT Diploma

with Web Design

Microsoft Office Training 23

Microsoft Office Plus DiplomaIf you’d like to take your existing Microsoft skills to a more professional and expert level, our comprehensive Microsoft Office Plus Diploma is the right choice.Thisdiplomawillguideyouthrougheachprogramindetailsoyoucantotallymasterthefullfunctionalityandinterface.

You’llgetthoroughtraininginMicrosoftWord,Excel,PowerPoint,OutlookandAccess.Plus,you’llalsohavetheoptiontochoosetwoelectivecoursesintheareaofotherMicrosoftapplications.

Core Courses• MicrosoftWord


or Excel Expert• MicrosoftPowerPoint• MicrosoftOutlook• MicrosoftAccess

Elective Courses* (Choose two)• Typing(SpeedDevelopment)• MicrosoftWordExpert• MicrosoftExcelExpert• MicrosoftPublisher• Go-GetThatJob!



Fast-track Microsoft Skills DiplomaIf you’d like to become proficient and confident in Microsoft Office in a short space of time, our Fast Track Microsoft Skills Diploma is the ideal choice. Thisfastpaceddiplomaisdesignedtoequipyouwiththetechnologyskillsyouneedoveranintensiveperiod.

Oncecompleted,yournewITskillswillmeanyou’llhavetheconfidenceandsolidfoundationtoworkforanybusiness.

You’lllearnhowtobeproficientinMicrosoftWord,Excel,PowerPoint,AccessandOutlook.



or Excel Expert• MicrosoftOutlook• MicrosoftPowerPoint• MicrosoftAccess


Essential MicrosoftOffice Award

24 Microsoft Office Training Microsoft Office Training 25

Our Essential Microsoft Office Award is a mini-Diploma that teaches you the most popular and up-to-date Microsoft Office programs to a good working standard.It’sidealforpeoplewithminimalITskills–withthesupport of our Course Advisors and by working through practicalexamplestheawardcontains,you’llsoonbeconfidentinyournew-foundITskills.

Onsuccessfulcompletionoftheaward,thereisalsotheopportunitytofurtherenhanceyourlearning,progressingtoarangeofaccreditationsincludingCity&GuildsandECDLAdvanced,aswellasmoreadvancedMicrosoftandExceltraining.




or Outlook

GuidelineLearning Time80 hours flexi study or 4 weeks full-time*

Business ITDiploma withMarketing and PRThe worlds of Marketing and PR are highly competitive and the number of applicants looking to break into these fast moving industries is always high. Ifyouwanttostandoutandgetthejob,you’llhavetoproveyou’vegotthepracticalskillsandknowledgerequired.

Our Business IT Diploma with Marketing and PR is designed to give you a broad understanding of marketingandPRprinciples,alongwithsuperiorITskillsto take on these popular roles.

This Diploma has been developed to give you the skills toworkinaspecialistmarketingorPRagency,inacompany’smarketingdepartmentortakeonmarketingandPRresponsibilitiesinyourcurrentrole.

Everybusinessneedsloyalcustomerstobuyorusetheirservicesinordertosucceed,sotheroleofmarketingandPRistostrategicallydevelopthemostengagingpropositionsandtherightmethodofcommunicationneeded to generate a response.

You’lllearnaboutproductlifecycles,promotionalstrategies,writingpressreleasesandcrisismanagement,alongwithnumerousothersubjectstoensureyouwalkawaywiththealltheskillsyou’llneedtosucceed.


or Business Document Production• MarketingEssentials• GetintoPR• MicrosoftWord


or Excel Expert• MicrosoftPowerPoint• MicrosoftOutlook• SocialMediaStrategyforBusiness• Photoshop• EventManagementEssentials

Business ITDiplomaOur Business IT Diploma is designed to equip you with the essential IT skills you’ll need to be a highly valued member of any team.To stand out in today’s demanding business world, you’llneedtodemonstratethatyourcomputerskillsare superior to those around you. With our Business IT Diploma,you’llhaveinvaluableskills,whichwillhelpyougetarewardingjobwithgoodcareerprospects.

Our Business IT Diploma will give you a great foundation totakeyourcareerinanydirection.You’llbeabletodemonstrate that you have a sound understanding of thewidelyusedMicrosoftpackagesandthatyoucancommunicateeffectivelyinaprofessionalbusinessenvironment. You’ll learn how to master the most widely usedcomputersoftwareprogramsandgainexcellentkeyboardskillstoensureyoucankeepupwiththefastpaceofathrivingofficeenvironment.

Core Courses• Typing:choosefromaselection(see page 21)• EffectiveBusinessCommunication• MicrosoftWord

or Word Expert• MicrosoftOutlook• MicrosoftPowerPoint• MicrosoftExcel

or Excel Expert



Business ITDiplomawithHRWithin any organisation, it’s the people whomakethebiggestdifferencetoitsoverall success – especially if they feel motivated, highly valued and supported in their roles. So it’s of paramount importance that people wishing to have HRresponsibilitiesarehighlyskilled.Our Business IT Diploma with HR will give you an edge overotherpeopleasitcontainscontentspecifictoworking in an HR team.

Itwillgiveyouagreatfoundationtotakeyourcareerinthedirectionofyourchoice–beitinabroadHRroleormovingintothespecialistareasofemploymentlaw,payroll or training and development.

HRcanbeverychallenging,butalsoextremelyrewarding.You’llhavethejobsatisfactionofknowingthatyou’rehelpingcolleagueswithinyourcompanyenjoyapositiveworkexperience.You’llbeatrustedmemberoftheteam,usingyourdiscretion,diplomacyand proven skills to ensure both employee and employer needs are met.


or Business Document Production• GetintoHR• Manual&ComputerisedPayroll• MicrosoftWord


or Excel Expert• MicrosoftPowerPoint• MicrosoftOutlook• MicrosoftAccess

*Full-timeisbasedonapprox20-30hoursaweek *Full-timeisbasedonapprox20-30hoursaweek



Our Business IT Diploma with Web Design has been developed to teach you advanced IT and business skills, alongside a foundation in understanding web design software and image manipulation.Technologyisattheforefrontofeverytypeofbusiness,so having great IT and web skills will make you a highly valuedmemberofanycompany.

The opportunities for employment within the area of web design and IT are enormous as businesses increasinglycontinuetotakefulladvantageofthetechnologyavailabletotheminordertocommunicateeffectivelywiththeiremployeesandcustomers.

Core Courses• Typing:choosefromaselection(see page 21)• EffectiveBusinessCommunication• IntroductiontoHTML

or HTMLFundamentals• Dreamweaver• MicrosoftWord



or Microsoft Access• MicrosoftOutlook• Photoshop

Business IT Diplomawith Web Design

Business ITDiploma withSocial MediaBuild your social media business knowledge.Nowadaysmostunderstandhow to use social media in personal life, but using social platforms for business isverydifferentandneedstobedonecorrectly, otherwise it could be a business PRdisaster!Thisdiplomacoversthemostpopularsocialmediaplatformsindetailandgivesadviceandguidanceonhowbesttomaximisethebusinesspotentialoneach.Ontopofthis,you’llgainfantasticMicrosoftOfficeandofficeadministrationskills-awinningcombination!

Withtheflexiblemethodofstudyavailable,youcanstudy this Diploma whenever suits you in any of our handylocalcentres.

• Flexibletrainingwhichfitsaroundyourcommitments• Supportonhandfromourfriendlycourseadvisors

Gettheskillsandconfidenceyouneedtoachieveyourcareergoals!

Core Courses• SocialMediaStrategyforBusiness• FacebookforBusiness• SEOforBusiness• LinkedInforBusiness• TwitterforBusiness• Google+forBusiness• BloggingforBusiness(Released February 2014)• VideoforBusiness• Typing:choosefromaselection(see page 21)• EffectiveBusinessCommunication• MicrosoftWordor Word Expert• MicrosoftExcelor Excel Expert• MicrosoftPowerPointor Access• MicrosoftOutlook

*Full-timeisbasedonapprox20-30hoursaweek


26 Microsoft Office Training

Microsoft Mail MergeMailmergeisakeypartofMicrosoftWordtraining-oneofthoseMicrosoftWordbasicswhichothercoursesoftenneglect.SoifyourpreviousWordtraininghasleftagap-andobviouslyifyou’refreshtothesubject-thisisanidealWordcoursetotake. Microsoft AccessMicrosoftAccessisahighlyworthwhileskilltohaveatyourcommandasthisverypopulardatabaseapplicationiswidelyusedacrossmanyemploymentsectors.OurMicrosoftAccesscourseisspiltintomanageablelessons. Microsoft ExcelMicrosoftExcelistheworld’smostpopularspreadsheetprogram;learninghowtousethesoftwarewithPitmanTrainingshowsthatyou’vetakenoneofthebestExcelcoursesavailable. Microsoft Excel ExpertForthosewhohaveabasicgroundinginMicrosoftExcel,thiscoursewillprovideyouwiththeknowledgeandskillstouseExcelatanadvancedlevel.Togetthemostoutofthiscourse,youwillneedtohavecompletedourentry-levelMicrosoftExcelcourseorhavetheequivalentexperienceofthisextremelypopularsoftware. Microsoft OutlookOfalltheMicrosoftOutlookcourses,we’reconvincedthatthisoneisthebest.Insixlessons,we’lltakeyouthrough everything you need to use Outlook as a work tool,fromnavigationandviewsthroughcontactsandappointments, to tasks and folders. Microsoft PowerPointThiscourseisextremelywide-rangingcovering,tonamejustafewtopics,runningslideshows,planningand designing presentations, applying themes, inserting slidesfromWord,drawingandresizingshapes,chartsandspreadsheets,usingflowcharts,viewingandeditingcomments,transitioneffectsandhyperlinks. Microsoft PublisherOver five lessons, we’ll give you all the skills you need tousetheprogramintheworkplace–somethingwhichwebelieveotherMicrosoftPublishercoursessimplycan’tmatch.Amongstmanyotheraspects,itcoverscreatingtextboxes,formatting,navigatingmulti-pagepublications,usingrulersandrulerguidesandinsertingheaders and footers. Microsoft WordPitmanTraining’sWordcourseisdesignedtoprovideyouwiththeessentialskillsyouwillneedtobeproficientin Word, in a work environment, in as short a time aspossible.Youdon’tneedanypriorexperienceofMicrosoftWord,butyouwillneedtobefamiliarwithusingacomputerandtheWindowsenvironment.

Microsoft Word ExpertThistraininginMicrosoftWordwillpropelyourWordskillsforwardtoanadvancedlevel.Overseverallessons,you’llbecomeconfidentinarangeofWord’smoresophisticatedfeatures.Togetthemostoutofthiscourse,youwillneedtohavecompletedourentry-levelMicrosoftWordcourseorhavetheequivalentexperienceofthisextremelypopularsoftware. Office2010...Fast!(Modules1-3)InthreemodulesofMicrosoftOffice2010training,thiscoursetakesyouthroughthenewinterfacesandfeaturesofWord,ExcelandPowerPoint2010;takingyourexistingskills and bringing them right up to date with the very latestversionofMicrosoftOffice.ThisfastversionofMicrosoftOffice2010trainingbreaksdownthelearningprocessintoquickandeasilydigestiblechunks,completeinonlysixhours.

Microsoft Office training courses

Microsoft Office Training 27

28 Finance and Accounting Training

Enhance your prospects – employers need skilled financestaffManagingaccounts,payroll,stayingontopofinvoicingandcheckingfinancialinformationareallkeypartsofworkinginanaccountsdepartmentormanagingthefinancesofasmallbusiness.

So if you’ve got an aptitude for figures and an unwaveringeyefordetail,acareerincompanyfinance,book-keepingandaccountscouldbeanidealchoice.

WeofferSagetraining,accountingandbook-keepingcoursestosuitpeopleatdifferentlevelsofexperience.Weunderstandthatthefinancedepartmentistheengine room of most businesses and people with top skillsinbook-keeping,Sage,adminandaccountsarealwaysindemand.Book-keepingandaccountingisalsoaveryflexibleoptionforpeoplewantingtoworkparttimeortocombineworkwithhomecommitments.

Varied roles, across multiple business sectors and organisationsAcareerincompanyfinancepresentsmanyopportunitiesacrossvirtuallyallbusinesssectors,aswellasopportunitiesforimprovementandcareerprogression. The types of role depend upon your qualificationsandexperience.Havingcompletedourtraining, former students have pursued the following careers:

DiplomasandAwardsinthiscategory:•Advanced Accounts Diploma•Foundation in Book-Keeping Diploma•Essential Book-Keeping Award•Essential Payroll Award

Book-Keepers and Accounting Technicians: Familiaritywithstandardaccountingproceduresisrequired,asyouwillberesponsibleforrecordingacompany’sbusinesstransactionsincludingmaintainingrecordsusingledgersand/orcomputerisedsystems.

Clerks:BecominganAccountingClerkistheidealwaytoentertheareaofcompanyfinanceandmanypeoplehavesatisfyingcareers.Theremayalsobeopportunitiestowork your way into a higher level position. Day-to-day activitiescanincludedataentry,ledgermaintenance,andthepreparationofbasicfinancialreports.

Payroll Administrator:Althoughtheyfocusmainlyonpayrollfunctions,agoodunderstandingofgeneralaccountingpracticesisusefulforthisadminrole.Thisincludesmaintainingaccuraterecordsusingsoftwaresystems,calculatingearningsandtaxesorbenefits.Accuracyandattentiontodetailareessential.

Finance Assistants:Dutiescandifferforthisrole,butveryoftenitinvolvesbasicadministrativetasksincludingfilinganddatainputtingandmanagement,runningreports,etc.Anunderstandingofaccountingprinciplesisuseful.

To find out how you could pursue a career in company finance, call us today on 1800 532632

Financeand AccountingTraining

Finance and Accounting Training 29

Foundation in Book-Keeping DiplomaWhether you’re looking to change careers or you’d like to come back into employment after taking time out, our Foundation in Book-Keeping Diploma is a great choice. Youwillreceiveagoodsolidunderstandingofeverythingrequiredtothriveinafinanceoraccountsdepartment.

You’ll learn the essential skills of book-keeping and Sage 50accounts,alongsideexcellentITskillswithMicrosoftExcel.What’smore,tocomplementyourdiplomayou’llalsohavetheoptiontoaddoneelectivecourseintheareasofcommunicationatwork,businessstructureandlaw,numericdataentryandPCbasicstonamejustafew.

Core Courses• Book-Keeping-Module1• Book-Keeping-Module2• Book-Keeping-Module3• Sage50Accounts• MicrosoftExcel

or Microsoft Excel Expert

Elective Courses* (Choose one)• PCBasics• MicrosoftWord• MicrosoftOutlook• Go...MakeaDifference• HealthandSafetyEssentials• CommunicationatWork• Go-GetThatJob!• NumericDataEntry• IntroductiontoBusinessStructureandLaw• CostingandPricing



Advanced Accounts DiplomaEvery business regardless of sector needs trusted accounts professionals to ensure every financial transaction is managed andorganisedtothehighestlevel.You’llneed an unwavering eye for detail and the ability to work under pressure in order to meet important deadlines. WiththeAdvancedAccountsDiplomayou’llgetalloftheessentialskillsrequiredtobeahighlyvaluedassistanttocompanyaccountantsinlargerfirms–collecting,checkingandanalysingfinancialinformationontheirbehalf.Or,ifyouchoosetoworkinasmaller business, your diploma will give you the knowledge and confidencetorunabusyaccountsdepartment.

You may also have aspirations to provide your own accountancyservicetolocalfirms,inwhichcaseyoucanbecertainthisdiplomawillprovideyouwiththeknowledge you need.

Core Courses• Book-Keeping-Module1• Book-Keeping-Module2• Book-Keeping-Module3• Payroll–ManualandComputerised• Sage50Accounts• MicrosoftExcel• MicrosoftExcelExpert

Elective Courses* (Choose two)• PCBasics• MicrosoftWord• MicrosoftWordExpert• MicrosoftAccess• MicrosoftOutlook• Go-MakeADifference• HealthandSafetyEssentials• CommunicationatWork• NumericDataEntry• Go-GetThatJob!• UnderstandingBusinessAccounts



Accounting Principles, Standards and ConventionsDuringthecourseyou’llexplorehowandwhyfinancialinformation is measured, as well as get to grips with assets,liability,balancesheetsandotherkeyterms.

Book-Keeping - Module 1Thiscourseisdesignedtoteachyoudouble-entrybook-keeping, it is also the ideal starting point if you alsowanttolearncomputerisedaccounts.

Book-Keeping - Module 2Thiscourseisthesecondmoduledesignedtofurtheryour book-keeping level 2 studies using the double entrysystemsoyoucankeepaccuratebook-keepingrecords.Unlikeotherbook-keepingcourses,thisoneputs the renowned Pitman Training name on your CV as proof of your skills.

Book-Keeping - Module 3Thiscourseisthethirdmoduledesignedtofurtheryourbook-keeping level 2 studies using the double entry system.Thismodulecoversmanyareasincludingusingthejournal,andyearendaccountswhichincludetheprofitandlossaccountandbalancesheet.

Payroll – Manual and ComputerisedPayroll is an essential skill, that’s in demand by employers. If you wish to handle the payroll, this is the perfectstartingpoint.Amongmanyotheraspects,you’llcoverPAYE,methodsofcalculatingpay,theroleofTheRevenue,sickpay,pensionsandSocialInsurance.

Sage 50 Accounts You’ll need a good knowledge of manual book-keeping totakethiscourse,whichisspeciallydesignedforpeoplewantingtobeproficientandconfidentinSage50.Comprisingthirteenlessons,thiscoursewillequipyouwiththeskillsyouneedtogetagoodjobinanaccountsdepartment,ortoworkforyourselfbyofferingaccountingadministrationservicestolocalfirms.

Understanding Business AccountsForabusiness,nothingismoreimportantthanitsfinances.Thiscoursewillprovideyouwithagoodunderstandingofbusinessaccounts–essentialknowledgeifyourunasmallbusiness;areconsideringsettingoneuporneedtolearnmoreaboutcompanyaccountsforyourcurrentorfuturerole.

Costing and PricingInvaluableforanyoneresponsibleforaccountsorsettingpricingwithinabusiness,thisshortcourseissomething we’re sure you’ll get true value from, in terms of real pound signs.

Finance and Accounting courses

Finance and Accounting Training 3130 Finance and Accounting Training



Essential Payroll AwardOur Essential Payroll Award is one of our range of mini-Diplomas, designed to give you high quality skills over a relatively quick period. If you have an aptitude for figures and wish to learn manualandcomputerisedpayroll,thenthispracticalcourseisforyou.Notonlywillyouhavetheknowledgeyouneed,butthrougharangeofpracticalexercisesbasedonreal-lifescenarios,youwillhavetheskillsandconfidencetoapplyyourknowledgeintheworldofwork.Thisisonekeydifferencebetweenourawardandothercourses.

Havinggainedyouraward,prospectiveemployerswillbeabletoseeataglancethatyouhaveapracticalunderstanding of Manual & Computerised Payroll plus MicrosoftExceltoagoodworkingstandard,whichothercandidatesmaynotpossess.

Throughstudyingforthisaward,youwillbecomeconfidentinusingpopular,in-demandsoftwareandhaveall you need to get into the world of payroll.

Core Courses• MicrosoftExcel

or Excel Expert• Payroll–ManualandComputerised

Essential Book-Keeping AwardAnother in our range of mini-Diplomas, our Essential Book-Keeping Award will equip you with great skills in a condensed time-scale. Whether you’re looking to gain some book-keeping skillsforyourownuseorwanttoworkinacompany’saccountsdepartmentorforasmallbusiness,thisfast-trackbook-keepingprogrammerequiresanaptitudeforfiguresandattentiontodetail.Likeallourtraining,it’salsohighlypractical,containingwork-basedscenariosandexamples.

So if you have an aptitude and desire to work with figures,oncompletionoftheaward,youcanbeconfidentthatyou’vecoveredtheessentialsofbook-keeping for a first role, plus for those of you already working, it will provide a more fully-rounded skills set withwhichtoopennewopportunitieswithyourexistingemployer.

Core Courses• Book-Keeping-Module1• Sage50Accounts• MicrosoftExcel

or Excel Expert

A ‘mini-diploma’ in its own right, you’ll learn computerised accounts as well as manual book-keeping.

Using real-life scenarios for manual book-keeping followed by Sage 50 Accounts training and finally Excel tuition you’ll raise your standards quickly to a high level.

*Full-timeisbasedonapprox20-30hoursaweek

BusinessManagementDiploma


ManagementDiploma

Business and Management Training 33

Tobeastrong,effectivemanager,youneed to be able to motivate and inspire your team whilst juggling the pressures of helping to run a business and interpret financial information.So if you’ve been newly promoted into a managerial or teamleaderrole,oryou’relookingtotakeyourcareertothenextlevel,ourManagementDiplomawillgiveyoutheskillsneededtobehighlyeffective.

Thediplomacoverscoremanagementskillsandalso provides more rounded information on business accountingandlaw,communicationandleadershipskills,aswellasMicrosoftOfficetraining.You’llworkthroughanumberofpracticaltools,whichwillleaveyouwiththeskillsandconfidencetoreturntoyourworkplaceconfidentinyourabilitytomeetyournewchallenge.Aswellasthecorecourses,youcanchoosetwofurthercourses,allowingyoutopursueanyparticularinterests.


If you’ve got great skills and work experience, just not in an office environment, our Business Management Diploma could be the ideal choice. Toworkatahigherlevelinathrivingoffice,you’llneedto demonstrate to potential employers that you have proven business knowledge and skills in understanding accounts,book-keeping,ITandcommunication.Byenrollingonthisdiplomayou’llgaintheskillsnecessarytotransfertoanofficeorbusinessrole.

Thediplomaisparticularlyappropriateforpeopleleavingpublicsectorroles,whowanttoworkinbusiness.

ThisdiplomahasanemphasisonthefinancialsideofbusinessandmanagementandcoversMicrosoftOfficeapplications.


Core Courses• IntroductiontoBusinessStructureandLaw

• UnderstandingBusinessAccounts

• MicrosoftExcel or Excel Expert

• MicrosoftPowerPoint• MicrosoftWord

or Word Expert• MicrosoftOutlook• TimeManagement• Personalities,Profilesand

Plans• DifferentLeadership

Attributes and Skills• Communicationsinan

organisation

Elective Courses* (Choose two)• CostingandPricing• GetIntoHR• GetIntoPR• ManagingInternaland

External workplace communications

• InterpersonalCommunications

• TeamDevelopment• Principles,Standards

and Conventions of Accounting

• Marketing,Principles and Practices

• MarketingMix• Book-keepingLevel2

Module 1• Sage50Accounts• MicrosoftExcelExpert• Go-MakeADifference

orGo-GetThatJob!• MarketingEssentials

Core Courses• IntroductiontoBusinessStructureandLaw

• UnderstandingBusinessAccounts

• Book-keeping Level2-Module1

• Sage50Accounts• MicrosoftExcel

or Excel Expert• MicrosoftOutlook• MarketingEssentials• MicrosoftWord

or Word Expert• EffectiveBusiness

Communication or Business Document Production

• SocialMediaStrategyforBusiness

Elective Courses* (Choose two)• GetIntoHR• MicrosoftAccess• HealthandSafety

Essentials• SocialMedia(Choose

from a selection)• TimeManagement

Move into a management role and enhanceyourcareerIf you’ve management aspirations or responsibilities, PitmanTrainingoffersquality,specialisedmanagementandbusinesstraining,developedfortheexpresspurposeofequippingnewmanagerswiththeskillsthey’llneedtoeffectivelymanagetheirteamsfromthestart.

Unlikeothermanagementtraining,oursisnotfocusedontheoryattheexpenseofpracticalskills–wedocoverthe theory, but our training is primarily designed to provideyouwithtechniquesandskillsyoucanapplyandimplementinyourworkplaceimmediately.

Consequently,ourmanagementtrainingisperfectforequippingnewlyappointedmanagersandteamleaderswith the essential skills they’ll need to manage a team. It’salsoidealifyouwanttotakethenextstepupandproveyouhavetheskillsneededtosucceed. Peopletransferringfromthepublicsectororserviceswill also find this training of interest.

LikeallPitmanTrainingCoursesandDiplomas,ourmanagementtrainingisfullyflexiblesothatyoucanlearnatyourownpaceeitheratoneofourdedicatedtrainingcentresorsometimesfromhome.You’llalsobenefitfromaCourseAdvisorwhowillencourage,advise and motivate you throughout the duration of your training.

GetthepracticalskillsyouneedtobecomeagreatmanagerTherearemanydifferenttypesofmanagementjobs–usuallytheyrequireknowledgeandexperienceofaparticularbusinessorsector.Ifthisisnotclear,you’llneedtoconsiderthetypeofindustryandhowtransferableyourskillsare–forexampleintheretailindustry,theroleislikelytobeverycustomer-centred,requiresignificantcustomerinteractionandtheabilitytocommunicatewell,managestaffandachievesalestargets.

Alternative management roles are to be found in corporateandbusinessenvironments,whichisideallysuitedtoourtraining.Thejobwillinvolvecompilingplans,projectmanagement,achievinggoalsandtargets,makingforecasts,managingbudgets,marketingplanningandmuchmore.Ifyou’vebeenworkinginadifferentsector,itmaywellbethatyourskillsaretransferable with some additional training and if you’ve beenworkinginaparticularindustryandwantastepup,you’llcertainlybenefitfrommanagementtraining.

Above all, it will be important to show you’ve got the determinationanddrivetosucceed,aswellastherightknowledge and skills.

To discover more about our management training, call us today on 1800 532632

Business and Management Training

32 Business and Management Training

DiplomasandAwardsinthiscategory:•Management Diploma•Business Management Diploma•Office Manager Diploma•Essential Business Award

Business and Management Training 35

Decision Making

Inthisincreasinglycomplex,globalisedworld,effectivedecision-makingskillsareofparamountimportance.Thiscourseintroducesyoutothekeydecision-makingtechniquesinvolved in today’s business problem-solving. Honing your decision-makingskillswillmakeyouamoreeffectivemanagerandimproveyourorganisation’sperformance.Becausethisisaflexible,onlinecourse,you’llbeabletotakeyourdecision-makinglessonsatatimeandapacetosuityou.

Financial Awareness

Thisfirst-classfinancialmanagementcourseletsyougettogripswiththenature,roleandimportanceoffinancialinformationinorganisations–takingthingsfromamanagerialperspective.Itwillbeperfectforexperiencedstaffgivenmanagementresponsibilities,teamleaders,recentgraduatesnewtomanagementandthoseexposedtomanagementworksituations.

Leadership

Amongstthemanyleadershipcoursesonoffer,webelieveours to be the best. Professional management leadership training is by no means easy to arrange and impart successfully,butourleadershipcourseisfullytriedandtested.This insightful business leadership training programme looks atdevelopingpracticalabilitiesinthemodernworkplaceenvironment.

Personal Development

Thisistheperfectself-developmentprogramforanyonewhoneeds to understand their strengths and weaknesses - and wanttocreatesomeclearandachievablecareergoals.

You’ll gain insights into how individuals respond and behave, carryoutapersonalskillsauditandproduceapersonaldevelopment plan.

Business and Management Training Courses

34 Business and Management Training

Office Manager DiplomaOffice Managers are responsible for organising and supervising the day-to-day running of an office, including the administrative activities undertaken by colleaguesandstaff.Depending on the employer, the work may vary from total responsibility of the administrative side of a small businesstooverseeingtheofficeworkofateamofstaff.

AlthoughtheworkofanOfficeManagerdiffersgreatlyacrossorganisations,theyallhavetheresponsibilityforensuringthattheirofficerunsefficiently.Thisisnoeasy task, so if you want to take on this demanding and challengingrole,you’llneedtherightskillsforthejob.

OurOfficeManagerDiplomaisdesignedtoequipyouwith everything you need to manage a diverse range oftasksincludinginterviewing,inductions,managingpayrollandthesuperiorcommunicationskillsneededtodealeffectivelywitheverydepartmentorstaffmember.You’lllearngreatITsoftwareskills,computerkeyboardtechniques,principlesofeffectiveHR,book-keepingandtheoptiontoaddtwoelectivecoursesintheareasofnumericdataentry,SpeedWriting,Sage,timemanagementandhealthandsafetytonamejustafew.

Core Courses• Typing: choose from a selection (see page 21)• EffectiveBusinessCommunication• Book-keepingLevel2-Module1• MicrosoftExcel

or Excel Expert• MicrosoftWord

or Word Expert• MicrosoftOutlook• MicrosoftPowerPoint• GetIntoHR• SuccessfulMeetingsandMinutes

Elective Courses* (Choose three)


• Go-GetThatJob!• NumericDataEntry• UnderstandingBusiness

Accounts• DifferentLeadership

Attributes and Skills• TimeManagement• Sage50Accounts

• Manual&ComputerisedPayroll

• Health&SafetyEssentials• SpeedWriting• CostingandPricing

Essential Business AwardThe Essential Business Award has been created for people who need to understand the legal structures and financial mechanics of business.AsMicrosoftExcelisusedextensivelyinfinance

administration,thiscoursewillalsogiveyouthe

knowledgeandconfidencetousespreadsheetstoa

good working standard.

Thecoursehasbeendesignedparticularlyforthosewith

workexperience,butnotnecessarilyinacommercial

officesetting–forexamplefromtheretailandservice

industriesorthepublicsector.

Havingcompletedthiscourse,youcanbeconfidentthat

prospectiveemployerswillhaveevidencethatyouhave

apracticalunderstandingofbusinessstructureandlaw

aswellasbusinessaccounts,whichothercandidates

may not possess.

Itisalsohelpfulforindividualswhomaybeconsidering

setting up their own business.

Theawardtakes60hours–youcanstartwhenyou

likeandourflexiblelearningsystemmeansyoucan

fityourstudyingaroundyourexistingworkandhome

commitments.TherewillalsobeaCourseAdvisoron

hand to help should you need additional support.

Onsuccessfulcompletionoftheaward,youwillhave

earnedahighly-regardedPitmanTrainingAward–a

‘mini-diploma’,whichwillhelpyourCVstandoutfrom

the rest.

Core Courses• IntroductiontoBusinessStructureandLaw• UnderstandingBusinessAccounts• MicrosoftExcel

or Excel Expert



IT Technical Training 3936 IT Technical Training IT Technical Training 37

ThetechnicalskillsyouneedtoworkinthecomplexworldofITIntoday’sthrivingbusinessworldwhereeverycompanyisreliantonitsITsystemstocommunicateeffectively,there has never been a better time to take your IT skills tothenextlevel.

At Pitman Training we have a wealth of different types of ITTechnicalcoursestochoosefromtohelpyouprogressin the role you already have or take the first step towards becomingfullytrained.

NotonlywillourspecialistrangeofITtechnicalcoursesenable you to gain the skills that are highly in demand by employers,you’llalsohavethewidelyrecognisedPitmanTraining name on your CV.

UponcompletionofyourchosenITTechnicalcourseyou’llhavealltheknowledge,skillsandconfidencetogoonandtakespecialistexaminations,suchasCompTIA,MicrosoftMTAsandJava(feesadditional)inyourchosenfield.

Diplomasinthiscategory:•IT Office Administrator•IT Support Technician Diploma•IT Technician Plus Diploma•NetworkSupportTechnicianDiploma•Server Support Technician Diploma•Software Developer Diploma

WhatevertypeofcareerinITyou’re looking for, we’ve got the rightITTechnicalcourseforyouTheworldofITissodiverseandspecialist,thatinordertoworkwithinthischallengingenvironment,youneedtherightITTechnicaltrainingbehindyou.AtPitmanTraining we pride ourselves on offering a breadth of IT Technicalcourseswhichwillhelpyourealiseyourfullpotential.

Youmightbelookingforahighlytechnicalrolein-house,orforaspecialistITcompany,orperhapsyou’dlikeamorecreativerolewhereyoulearntomastercreativesoftwarepackagesorlearntowriteinspecialistITlanguage. The good news is that whatever IT path you seeyourselfgoingdown,ourhighlyadvancedrangeofcourseswillenableyoutobecomehighlyproficientinyourchosenfield.

ITTechnicalTraining

“Due to an industrial injury, I had to change career from being an HGVdriverandhadnocomputerexperience.SincestudyingtheIT courses with Pitman Training, I have worked for Dell, British Telecom,StandardLifeandtheNHSandhavejustbeenoffereda full time job as IT Analyst with St Andrew’s University. I would highly recommend Pitman Training to anyone wishing to get into the IT industry.”

Gary Russell

IT OfficeAdministratorDiplomaThis Diploma is your route to a job in IT as an office administrator in the tech sector. It is intended for anyone with an interest or experience in IT, looking to work in an administration or office support role.AsthetechsectorcontinuestobeoneofthefastestgrowingemploymentsectorsinIreland,thisuniqueITTechnicalcoursewillempoweryoutosecureanadministrationrolewiththeconfidencetooperateandappreciateunderlyingtechnicalconceptsandtechnologies.

Brokendownintoclearsegments,theformatofthisexclusivelydesignedcoursemeansyougettogripswithoneskillbeforestartingonthenext,andthepracticalexercisesmeanyougethands-onexperienceduringthecourse.You’llbeabletoputwhatyoulearnintopracticeimmediately.

Core CoursesTyping (Choosefromaselection)IT Strata FundamentalsCommunication Skills for IT SpecialistsEffectiveBusinessCommunicationMicrosoft WordMicrosoft ExcelPowerPoint

or Microsoft Outlook

Elective Courses* (Choose two)LearningWindows7Project Management FundamentalsTime ManagementMicrosoft Access



IT SupportTechnician DiplomaIT Technicians hold one of the most important jobs for any company. It will be your role to keep computers and related systems running smoothly and efficiently.Youcouldberesponsibleforfieldingtelephonecallsorresponding to help-desk messages from individuals who areexperiencingproblemswiththeircomputers.

TheroleofITSupportTechnicianisvitalwithinanybusiness and with our diploma your skills will be highly in demand. You’ll be a valued member of the team, keepingcomputersrunningsmoothlyandpreciousdataprotected.

OurITSupportTechnicianDiplomaisidealifyou’relookingforarolewithinacompany’sITdepartment,retailcomputerstoreorifyouwanttocarryouthomerepairs.

You’ll learn how to install, repair, upgrade and maintain PCs and operating systems to ensure you have your companyorcustomersbackupandrunninginthetimeliest manner.

Core CoursesA+CertificationCourseCommunication Skills for IT SpecialistsProject Management Fundamentals

Elective Courses* (Choose two)LearningWindows7Windows 7 ConfigurationWindows 7 Enterprise Desktop Support


IT Technical Training 4138 IT Technical Training IT Technical Training 39


NetworkSupportTechnicianDiplomaOurNetworkSupportTechnicianDiplomais ideal for those of you who’d like to take your IT skills to the next level and become a network or system administrator.ThisintensivediplomawillgiveyoutheadvancedtechnicalskillsyouneedtoworkforanexternalITsupportcompanyorworkinhousewithinacompany’sIT department. You’ll have the desire to work under pressure,offeringsupportwhenit’sneeded–ensuringnetwork systems run smoothly.

The opportunities for employment within the area of networksupportareenormousasbusinessescontinuetogrowandutilisethetechnologyavailabletothem.Thisisa vital role to ensure the smooth running of businesses reliant on their network and IT systems.

Core CoursesCommunication Skills for IT SpecialistsMTA Server AdministrationMTA Security FundamentalsNetwork+

Elective Courses* (Choose one)LearningWindows7Project Management Fundamentals


IT Technician PlusDiplomaThe IT profession is one with many levels of expertise - if you’re one of the best, prove it to employers. Our IT Technician Plus Diploma takes you through the essential skills to work asaneffectiveITTechnician.Build your Diploma to suit your needs with a bespoke trainingplanandtakecontrolofyourcareer.

OurITTechnicianPlusDiplomaisrecognisedbyemployers nationally and internationally.

AswebuildyourDiplomaaroundyourexperienceandcareergoals,you’reguaranteedtogetrealvalueoutof your training, as you build up skills that will help you progress.

Core CoursesA+CertificationNetwork+Communication Skills

for IT SpecialistsProject Management

Fundamentals




Server SupportTechnicianDiplomaAServerSupportTechnicianoffersa specialist service in developing maintaining, analysing and repairing server IT systems. This diploma will give you the skillset required to be able to handle any request with confidence.You’llundertakeCompTIAServer+onlinetrainingwhichguides you through how to build and maintain both serverhardwareandsoftware.You’llalsocovertheCompTIANetwork+certificationcoursewhichwillhelpyoulearnhowtomanageandmaintainbasicnetworkinfrastructures.Thesetwo,alongwiththeadditionalcoursesyoudecidetoundertake,willensureyoumeettheindustrystandardtobeasuccessfulServerSupportTechnician.

Core CoursesServer+Network+

Elective Courses* (Choose one)Project Management FundamentalsCommunication Skills for IT SpecialistsMTA Server FundamentalsWindows Server 2008 AdministratorAdministering Windows Server 2012


Software DeveloperDiplomaThis diploma is an exciting addition to our course range and is your entry route to a job as a programmer or developer in the growing IT sector.Working as a Software Developer, you will be responsible for the development, testing, administration and maintenanceofsoftwareprogramsandcode.Agreatadvantageisthatdevelopersareemployedacrossawidespectrumofindustryandinmanyorganisations,soopportunitiesforcareerenhancementaremanyandvaried.

Brokendownintoclearsegments,theformatofthiscoursemeansyougettogripswithoneskillbeforestartingonthenext,andthepracticalexercisesmeanyougethandsonexperienceduringthecourse.You’llbeabletoputwhatyoulearnintopracticeimmediately.

ThisspecialisedDiplomaisintendedforanyonewithaninterestorexperienceinIT,lookingtoworkinanentry level development or software testing role. As the techsectorcontinuestobeoneofthefastestgrowingemploymentsectorsinIreland,withasignificantshortfallinqualifiedsoftwaredevelopersandcoders,thisuniquetrainingcoursewillempoweryoutosecurearoleasadeveloper, programmer or software tester.

Core CoursesHTMLFundamentalsMTA Software Development FundamentalsMTA Database Administrator FundamentalsJavaScriptFundamentalsCommunications Skills for IT Specialists

Elective CoursesMTA Windows Development FundamentalsMTA Web Development FundamentalsMTA.NETDevelopmentFundamentalsCertifiedJavaAssociateHTML5Fundamentals

IT Technical Training 43

Foradviceaboutexaminationprocedures,pleasecontactyourlocalCourseAdvisor.

40 IT Technical Training

IT Technical Courses

Foradviceaboutexaminationprocedures,pleasecontactyourlocalCourseAdvisor.

IT Technical Training 41

A+CertificationThe Pitman Training CompTIA A+ provides the knowledge and skillsnecessaryforacareerinPCsupport.Soifyou’relookingforacareerinIT,thiscourseisagreatstartingpoint.The course isbrokendown into 10 key sessions and is fullyupdatedforthenewWindows7content.The Pitman Training A+ Certification course is designedto help you learn the skills enabling you to go on and gain accreditation that is both recognised and endorsedinternationallyby leading industrycomputingmanufacturersand organisations. On completion of this course, you willreceiveaPitmanTrainingCourseCompletioncertificate*.You’ll learnatyourownpace,workingthroughthis in-depthserieswhichteachesyouhowtoworkwithWindows7includinginstallation,upgrades,UACconfiguration,andHomegroups.Inadditionyou’ll learnaboutIPv6andthedifferencesbetweenFAT32,FAT64,andexFAT.

CertifiedJavaAssociateThis Java Associate course is designed to enable studentswith little or no programming experience to begin to learnprogramming using the Java programming language. The course teaches the significance of object-orientedprogramming, the keywords and constructs of the Javaprogramming language, and the steps required to createsimpleJavatechnologyprograms.Studentstakingthiscoursewill gain a solid basis in the Java programming language uponwhichtobasecontinuedworkandtraining.Thecoursefeatures the Java Platform, Standard Edition 6 (Java SE 6) platform, and uses the Java SE Development Kit 6 (JDK 6) product.

Communication Skills for IT SpecialistsThe world of IT can be confusing if you don’t speak thelanguage, so our Communication Skills for IT Specialistscourse is designed to help you effectively engage with alltypesofaudiences.This highly informative course will enable you to manageand build positive relationships throughout any organisation as businesses continue to embrace new technologicaladvancements.Tobeagreatcommunicatoryouneedtobeabletofirstofallunderstandthetheorybehindgoodcommunicationandthepositive results it brings.You’ll learn great negotiation and listening skills, together withassertivenesstrainingandhowtomanageresistanceandconflicts. What’smore, to truly add value, you’ll learn howtoharnessyourcreativity,createimpactfulpresentationsanddiscoverthesecretbehindsellingyourideaswithpassion.ThePitmanTrainingCommunicationforITSpecialistscoursewill give you the confidence to work within any IT relatedbusinessandmakeadifference.

HTML5FundamentalsThisPitmanTrainingHTML5Fundamentalscourseteachesallof the newest syntax and basic principles behind the latestfeaturesofHTML.ThecourseexpertexplainshowHTML5tagsandattributesareusedtoformatcontentandaddmultimediatoyourwebpages.Learntousethenew<audio>and<video>tagstoembedaudioandvideodirectlyintoyourwebpages.Workwith thenew<canvas> tagandgiveyourviewers theability to draw right on your page.

Java2forProgrammersWithour Java2 forProgrammers course, anyonewith someprevious programming experience can discover the powerof developing applications with Java2. You will learn keyJava2techniqueslikeexceptionhandling,useofclasses,andtheAdvancedWindowingToolKit.Attheconclusionof this

course, you will understand object-oriented programmingtechniquesandknowhowtowriteclient-basedGUIprogramsusing Java2.

JavaScriptFundamentalsEnsurethetimeyouspendpreparingfortheCIWJavaScriptFundamentals Exam is wisely spent by spending it withexpertsonline.ThisJavaScriptFundamentalscourseteachesdevelopershowtousethefeaturesoftheJavaScriptlanguageto design client-side, platform-independent solutions.Students will also gain an understanding of the most popular applicationsofJavaScript.Specificsinclude:

• JavaScript language essentials, including program flowcontrol,formvalidation,imageanimation,frametargetingandcookiecreation

• JavaScript code development, includingwriting programsandwritingscriptfortheJavaScriptobjectmode

Strata IT FundamentalsTheStrata ITFundamentalscoursecoversa rangeof topicsfrom,basicITinstallationrightthroughtomaintenance,soifyou’renewtotheworldofIT,youcanbeconfidentthatthecoursewillgiveyouagoodplatformtoprogresstothenextstage.

The course is split down into clear and concise topics anddeliveredinaneasytounderstandwaythatreflectstherealworldof IT.Once you’ve completed the course, you’ll knoweverythingyouneedtogoontotheStrataITFundamentalsexamandearnyourcertificate.

You’ll fully understand the basic areas of technology andcomputer hardware, compatibility issues, common errors,software installation,securityandpreventativemaintenance.Withthisvaluableknowledgeasyourstartingpoint,youcanprogressontoyournextcoursewithconfidence.

LearningWindows7Microsoft operating systems are the most widely usedprogrammes in business today. So if you’d like to work within a company’sITdepartmentasasupportfunctionlookingafterserverswhichhaveaMicrosoftWindows7operatingsystem,thisistheperfectcourseforyou.

TheLearningWindows7trainingcoursehasbeendevelopedtogiveyouabasiclevelofknowledgeandunderstandingabouttheMicrosoftoperatingsystemWindows7.

ThecoursecoversarangeoftopicsincludestartingWindows7, gaining an understanding of its parameters and how you canpersonalisethesystemsothatiffitsinwiththewayabusinessworks.UponthecompletionofourLearningWindows7course,you’llfeelconfidentthatyouhavetheunderstanding you need to work within an IT support role.

MTA.NETFundamentalsMTA.NETDevelopmentFundamentalsisdesignedtoprovidestudentswithanexplanationandunderstandingofMicrosoft’s.NET Framework. MTA is a new entry-level credential fromMicrosoft thatvalidates the foundationalknowledgeneededto take the first step towardbuilding a successful career intechnology. You will learn about real-world developmenttechniqueswhilecoveringeachobjectiverequiredfortheMTAcertificate. This courseprovidesyouwithonline coursewarethat meets the needs of multiple styles of learning from auditorytovisual.TheMTA.NETDevelopmentFundamentalseLearning course includes a pre-test and post-test thataccurately identifiesyourskillgap.Youwil receiveguidanceonclosingyourskillgapswithcontentconcentratingoneachexamobjective.AchievingtheDevelopmentMTAcertificatesare the first step toward becoming a Microsoft CertifiedProfessional Developer (MCPD).

MTANetworkingFundamentalsThiscourseisdesignedtogivethoseembarkingonacareerin the IT industry a basic understanding of the concept ofnetworking. It is agreatoption if youwanta jobmanagingMicrosoft Windows servers or indeed work within an ITsupport network or administrator role.

MTA Security FundamentalsIfyou’reworkingtowardsacareerasanITsecurityspecialistworking with Microsoft Windows servers and networkoperating systems, the MTA Security Fundamentals coursefromPitmanTrainingistheperfectchoice.

MTA Server Administration FundamentalsThisentryleveltrainingcourseisdesignedtohelpyougainagood solid understanding of what you’ll need to take the first steptowardsacareerintheITindustry.You’ll learn how to build and manage Microsoft WindowsServers,Windows based network operating systems,ActiveDirectory domains, users, groups and computers, togetherwithhowtoperformregularmaintenance.

MTA Software Development FundamentalsThis course is designed to prepare students for the MTA:SoftwareDevelopmentFundamentalsexam,whichisdesignedtoprovidecandidateswithanassessmentoftheirknowledgeoffundamentalsoftwaredevelopmentconcepts.

MTA Windows Development FundamentalsMTA Windows Development Fundamentals is designed topreparestudentswithWindowsprogrammingandapplicationdevelopment knowledge and skills. Learn to design andimplement the basics of Windows GUI design. Understandthe basics of Microsoft’s new WPF and XAML codingmethodologies.TheMTAWindowsDevelopmentcertificationisapathwayforfuturecertificationsandcareeropportunities.ExpertMargaretFisherguidesyouthrougheachexamobjectiveseamlessly,allthewhilepreparingyoufortheMicrosoftexam98-362.

MTA Windows Operating System FundamentalsMTAWindowsOperating SystemFundamentals is designedto provide studentswith an explanation and understandingof Microsoft’s Windows operating system. This coursehelps prepare students to pass theMicrosoft exam 98-349,MicrosoftTechnologyAssociate:WindowsOperatingSystemFundamentals.

MTA Database Administrator FundamentalsMTADatabase Administrator Fundamentals is the first stepon the path to becoming a Microsoft Certified DatabaseAdministrator or Database Developer. This training courseprepares students for Microsoft exam 98-364. MTA is anew entry-level credential fromMicrosoft that validates thefoundational knowledge needed to take the first step toward buildingasuccessfulcareerintechnology.

MTA Web Development Fundamentals This course is designed to prepare students for the MTAWebDevelopmentFundamentalsexam,whichisdesignedtoprovidecandidateswithanassessmentoftheirknowledgeoffundamental Web development concepts. It can also serveas a stepping-stone to the Microsoft Certified TechnologySpecialistexamsforASP.NETWebDevelopment.

Network+CertificationThePitmanTrainingNetwork+Certificationcourseisdesignedtogiveyoualltheknowledgeandskillsyouneedtogetajobas a network or system administrator.

Butmoreimportantly,itwillgiveyouthenecessaryskillsandknowledgeyouneedtogainaNetwork+certificationwhichis ranked as one of the most in-demand networking skill sets within the IT department.

Project Management Fundamentals Good project management skills are always highly valuedwithinabusinessastheyensuredeadlinesaremet,costsarecontrolledandthedeliverablesarerightfirsttime.SowiththePitmanTrainingProjectManagementqualificationyourskillswill be highly in demand. Split into four highly engaging parts, thecoursetakesyouthroughthefulllifecycleofaprojectintermsofdefiningwhatit is,planningeveryaspecttoensureyoudeliveronquality, timescalesandbudget,beforefinallyimplementing and completing the project. The last partinvolvesevaluatinghowtheprojectwent–ensuringyoucanlearnfromeveryprojectandrefineyourprocesses.

Routing and Switching Fundamentals Part 1and2–CCNAIf you are looking to pass the Cisco CCNA exam and builda career in network management or support in a Ciscoenvironment, this course is for you. It provides knowledgeand skills tomake connections to remote sites via aWAN,understand basic security threats and the requirements forwirelessnetworkaccess.Itcoverstheuseoftheseprotocols:IP, EIGRP, FrameRelay, RIPv2,VLANs, Ethernet, and accesscontrollists(ACLs).

Routing and Switching Fundamentals Part 1–CCENTRouting and Switching Fundamentals Part 1– CCENT is a

highlyadvantageouscoursetoembarkuponifyou’relooking

foracareerinIT.

Thecourseisdesignedtogiveyoualltheknowledgethatyou

needtobeaCiscoCertifiedEntryNetworkingTechnician.

Routing and Switching Fundamentals Part 2–ICNDRouting and Switching Fundamentals Part 2 ICND -InterconnectingCiscoNetworkingDevicesisdesignedtogetyoureadytotakeyourCiscoICND640-816exam.SoifyouwanttotakeyourITskillstothenextlevelandproveyou’vegotwhatittakes,thiscourseisanaturalprogression.

Security+CertificationThePitmanTrainingSecurity+courseprovidestheknowledgeandskillsnecessary foryourcareer innetwork securityandsupport.Soifyou’relookingforacareerinITwithafocusonsecurity,thiscourseisagreatstartingpoint.

The Security+ course will develop your understanding ofnetwork administration by gaining certifiable knowledgeof security procedures and how to secure and manage allfacetsofyournetworkfromCPUcyclestosoftwareusedbyindividualsoracrossanetwork.Security+isthenextleveltoattain certification for every IT network administrator. You’lllearn how to implement and maintain an effective securitystrategy within your company’s network infrastructure, andalsogaincomprehensiveknowledgeaboutsystemssecurity,networks,accesscontrol,assessments,andaudits.

ThiscoursewillgiveyoutheconfidencetoworkwithinanyITrelatedbusinessandmakeadifference.Oncompletionofthecourse,youwillreceiveaPitmanTrainingCourseCompletioncertificate. In addition to gaining your Pitman Trainingcertification,thiscoursewillprepareyoutopasstheCompTIASecurity+certificationexam.

Web Design and Photoshop Training 43

Ifyou’reacreativepersonwithaneyefordesignandapassionfortechnology,theWebDesignSpecialistDiplomaisagreatchoice.Thedigitalworldoffersenormousopportunitiesasbusinessescontinuetoembracethewealthofnewtechnologyavailabletothem.

Thisrolewillallowyoutonotonlyexpressyourcreativeside;butalsoenableyoutogainthetechnicalknowledgethatisrequiredtomakethingshappenonline.

SowithourWebDesignSpecialistDiplomayourskillswillbeincreasinglyindemandastheworldofnewtechnologycontinuestogrow.



Core Courses• Dreamweaver• Flash• Photoshop• WebsiteDesign• HTMLFundamentalsorIntroductiontoHTML

Elective Courses* (Choose three)• EffectiveMeetingSkills• HTML5• PowerfulPresentationSkills• ProjectManagementFundamentals• CIWFoundations• SEOforBusiness• Google+forBusiness

Web Design Specialist DiplomaIf you’re interested in a career where you can combine your creative flair with strong technology skills, our Web Design Specialist Diploma could be the right choice for you. You’lllearnessentialskillscoveringindustry-standardsoftwaresoyoucangetyourdream job within either a specialist web design agency or in-house for a company with a creative department.


OpendoorstoacreativecareerWe all know the internet is absolutely essential to doing

business today and people with web design skills are in high

demand.

Tomeetthisdemandandensurethatyouwillbeequippedwith

theskillsyouneedtopursuewebdesignaspartofyourcareer,

wehavedevelopedarangeofspecialistcourses,themost

comprehensiveofwhichisourWebDesignSpecialistDiploma.

This,alongwithotherrelatedcourses,willequipyouwith

thevarioustechnicalskillsyouneedandleadtoprofessional

qualificationssuchastheAdobeCertifiedAssociateCertificate.

Becausephotographsandgraphicsaresuchanimportant

elementofwebsites,wealsoofferPhotoshoptraining,whichis

alsoapplicabletoprintdesign.

Inadditiontothisdiploma,weofferacomprehensiverangeofgreatweb-relatedandPhotoshopcourses,detailscanbefoundonpage44.Youcanalsofindinformationonourwebsiteat www.pitman-training.ie or even better, why not talk to one of our friendly Course Advisors for advice andguidance?YoucanalsofindyournearestPitmanTrainingcentreonourwebsite.

Diplomasinthiscategory:

• WebDesignSpecialistDiploma

CareerchoicesusingwebdesignThereareawiderangeofrolesthatencompasswebdesign

and, regardless of type or size of organisation, they are all vital

componentsofaneffectivesalesandmarketingstrategy.

Whenyoupossessstrongwebdesignskills,you’lldiscovera

hostofdifferentcareeroptions.Forexample,youmaywish

toconcentrateonwebdesignaloneoryoumayneedthe

skills as part of a wider role. Many marketing assistants have

responsibility for maintaining and updating websites.

Alternatively,insmallerorganisationstheOfficeManager,Office

Administrators or PAs and EAs find themselves tasked with

websiteduties.Thereisalsoarangeofspecialistrolestobe

foundin-houseorinwebagenciesandfirms,suchasthatofa

Web Designer.

Fortheultimateinflexibility,webdesigncanbeagreatoption

forself-employmentthroughofferingtheservicetolocalfirms

onaprojectorfreelancebasis,ensuringthatyoucanstructure

yourworkaroundfamilyorothercommitments.

Web Design and Photoshop Training

To find out more, please contact your local Pitman Training Centre and ask to speak to a Course Advisor. They are experts in our courses and have guided many people towards successful careers.


*PleasenotethatVendorspecificexamsmayneedtobeorganisedseparately.

InDesign FundamentalsIfyouwanttoembarkonacareerasagraphicdesignerorartdirector,InDesignisaprogramthatyou’llneedtolearnhowtomaster. The software lets you design engaging page layouts forprintordigitalwiththebuiltintoolsandprecisecontrolovertypography.You’llexplorethesoftwareindepth,learninghowtocreatepageswithdifferentsizesinasingledocument,addinteractivity,motion,sound,andvideotodocumentsandpresentations,exportingdirectlytoSWFforplaybackintheAdobeFlash®Playerruntime.

On completion of this course, you will receive a PitmanTraining Course Completion certificate*. With InDesign onyour CV you’ll be able to demonstrate that you have the essentialskillstoworkinanybusycreativestudio.

IntroductiontoHTMLThisisexactlythecourseyouneedifyouwanttolearnHTMLcode to allow you to create your own websites, either foryourselfor forwork.UnlikeotherHTMLcourses, thisone isbasedonaflexibleself-studysystem,soyoucan takeyourHTML lessonsatyourownpace,progressingwheneverandwherever it suits you.

JavaScriptFundamentalsIf you’reworking towards a career as awebdesigner, JavaFundamentalswillgiveyouagreatfoundationandallowyoutofullyutilisethefeaturesofJavaScriptlanguage.

JavaScriptFundamentalsfromPitmanTrainingwillhelpyoutofullyexplorehowtodesignin-house,platform-independentsolutions and gain an understanding of the most popular applicationsofJavaScript.

You’ll learn JavaScript language essentials including codedevelopment, writing programmes and script for theJavaScript object model, programme flow control, formvalidation, image animation, frame targeting and cookiecreation.

Ontopofwhich,thishighlyengagingcoursewillteachyouwebsite implementation, authoring and scripting, contentcreation,webmanagementandallofthedigitalmediatoolsat your disposal.

On completion of this course, you will receive a PitmanTrainingCourseCompletioncertificate*.

PhotoshopPhotoshop is apopular imageediting application to createand manipulate images for the web and for print. This is a fully flexibleself-studyprogrammesplitover8lessons.

Photoshop ElementsHaving completed this course you’ll be able to editphotographs and use animated features to create amazingphotosandsharethemviasocialnetworks.

Thecoursetakesaround20-25hourstocomplete.Youcanstudyatyourownpaceinoneofourhandytownorcitycentrelocations.You’llalsoreceivethesupportandencouragementfrom our friendly Course Advisors.

Website DesignThecoursewill takeyouthrougheachaspectofthedesignand build process step by step – ensuring your websitesare both user friendly and interactive so visitors can easilynavigate.

You’lllearnaboutlayout,websafecoloursandhowtocreatea site plan, together with the production tools includingMicrosoft Expression Web, and Adobe Dreamweaver,FireworksandFlash.What’smoreyou’lllearnaboutdesignanddevelopmenttechnologies,includingCascadingStyleSheets(CSS),ExtensibleMark-upLanguage(XML),JavaScript,JavaappletsandDynamicHTML.

The CIWWebsite Design course is a vendor neutral examID0-520, so to pass it you won’t need to know how to use production tools like Flash or Dreamweaver, but you willneed tounderstand the technologies theycanproduce.Oncompletionofthiscourse,youwillreceiveaPitmanTrainingCourseCompletioncertificate*.

WordPress for BusinessWordPress is recognised worldwide as one of the mostpopular online blogging tools used by millions every day. WordPress has evolved a great deal and is now widely used asafullcontentmanagementsystemwhereyoucandesign,buildandcreateaprofessionalwebsite.

Our online WordPress for Business training course isspecificallydesigned for thoseofyouwishing to learnhowtocreateabusinessfocusedwebsite.Throughoutthecourseyou’ll learn more about WordPress and why it’s a great tool to help you create a business website. You’ll learn aboutdesigningasiteandhowtophysicallycreateawebsite.You’llgainanunderstanding intobestpracticewhencreating thewebsitecontent,andonceyou’vegotyoursitereadytogoliveyou’llthencoverhowtoenhanceyourWordPresswebsiteusingSEO,howtomonitorandtrackthesuccessofthesiteusingGoogleAnalyticsandhowtoreportonitsprogressandsuccess.

CertifiedJavaAssociateFor thosewhohave littleor noprogrammingexperienceat

all, The Pitman Certified Java Associate course is a great

startingpoint.Thishighlyengagingcoursewillteachyouall

ofthebasicsandhowtouseandinterpretJavaprogramming

language.

You’ll gain an insight into the significance of object-

oriented programming, the keywords and constructs of

Java programming language. What’s more, you’ll learn how

tocreate simple Java technologyprogramsusinga stepby

step approach. The Pitman Java Course also covers all the

requirements to pass theOracle JavaAssociate exam: 1Z0-

850.

CIW FoundationsTheCIWFoundations course fromPitmanTrainingwill give

you a unique understanding of three areas which relate to

businesses and the internet - internet business, data networking

andwebsitedevelopment.Thecourseisdesignedtogetyou

ready for theworldofwork –giving youpractical business

skillssuchassocialnetworking-wikis,webcasting,blogging,

podcasting and the key skill of search engine optimisation.

You’ll be led through everything from building basic web

pagestoworkingwithHTML/XMLcodeande-commerce.You

will also gain a thorough understanding of networking relating

towebtechnologiessuchasbasicnetworkingprinciples,TCP/

IP,hardwareandoperatingsystemsandnetworksecurity.

You’ll learn the importance of Quality of Service (QoS),

performance issues andhow they affect today’swebbased

businesses.Inessence,thisCIWFoundationscoursewillgive

youasolidgroundingandoncompletionofthiscourse,you

willreceiveaPitmanTrainingCourseCompletioncertificate*.

Dreamweaver FundamentalsAdobe Dreamweaver is a leading web design program.

Designed for individuals who want to be able to create

professionalwebsites,thiscoursewillgiveyoutheskillsyou

needtodevelopsitestorecognisedstandards.Itwillalsohelp

prepareyoufortheAdobeCertifiedAssociateExam.

As you work through the course, you will begin with the

fundamentalsofHTMLandthenmoveintothesiteplanning

processusingDreamweaver;youwilllearnaboutthefunctional

areasofDreamweaver, layouts, pagedesign, text, typefaces

and formatting; working with images and style sheets;

throughtoadvancedpagelayoutprinciplesanddesign;tables

and forms, plug-ins and finally how to publish and manage site

filesandwebhosting.Oncompletion,youwillbeinaposition

toapplyfortheAdobeCertifiedAssociateExamandwillalso

have the prestige of the Pitman Training name on your CV.

Fireworks FundamentalsThe Pitman Training Fireworks Fundamentals course allows

youtolearntheessentialskillsyouneedtocreateexpressive,

highlyoptimisedgraphicsfortheweboranydeviceincluding

smart phones and embedded displays.

Thecoursewilltakeyouthroughallofthecoreskillsstepby

step, including how to create websites, user interfaces and

richprototypeswhicharebotheditablebyvectorandbitmap

models. On completion of this course, you will receive a

PitmanTrainingCourseCompletioncertificate*.Notonlythat,

you’ll have highly sought after skills that will enable you to

enhanceanexistingcareerasawebdeveloperorconfidently

embarkonanewcareer.

FlashUnlikeotherFlashcourses,oursisdesignedtobringyouupto

theindustrystandardrequiredforcreatingFlashanimationor

movies.AfteryourFlashcourse,you’llbefamiliarwithFlash

to the level of the Adobe Certified Associate qualification.

Over 15 detailed course units, you’ll develop an in-depth

understandingofeveryaspectoftheprogram.

Among the many subjects covered are using the interface,

theFlasheditor,enteringandformattingtext,creatinglayers,

the Flash library, creating animations, making animations

interactive,workingwithrichmediacontentandconducting

technicaltests.

HTMLFundamentalsThis course teaches the basic principles behind the most

common language used for web page creation today. It

explainshowHTMLtagsandattributesareusedtoformattext

andparagraphs,add imagesandcolour,alongwithcreating

links, tables and web page frames. You’ll also learn how to use

CascadingStyleSheets(CSS)inyourwebpagecreation,and

createmultimediaeffectsandformstofurtherenhanceyour

web page.

Illustrator FundamentalsTo work as a graphic designer, there are many industry

standardpackagesthatyou’llneedtomasterandIllustratoris

oneofthemostcommonlyusedsoftwareprogrammes.

You’ll learn to exploit all of the inbuilt features, including

creating distinctive vector artwork, utilise precise drawing

toolsandahostofshortcutstohelpyoucreateyourdesigns

confidentlyandwithease.

Illustrator offers you fantastic features like perspective

drawing,drawshapesandscene in 1-, 2-, and3-point linear

drawings.Plusyou’ll learn toaddcharacter to imagerywith

theBristleBrushtoolandcreatevectorobjectsonafile’spixel

gridtodeliverpixel-alignedrasterartwork.

Web Design and Photoshop Courses


*PleasenotethatVendorspecificexamsmayneedtobeorganisedseparately.

Web Design and Photoshop Training 45

Self and Career Development 47

Social Media forBusiness DiplomaFor a career in marketing, event management, or as an Exec PA, you need to be social media savvy, or you’re going to get lost. The same goes if you’re a small business owner.Whetherusingsocialmediatomarketyourproductsorservices,buildloyaltyorprovidecustomerserviceadvice,youneedtounderstandthefullspectrumoftoolsavailablebeforedecidingwhichtouse.

WithourSocialMediaforBusinessDiplomaunderyourbeltyou’llbeabletocreateastrategythat’shighlytunedtoyourspecificobjectives.

Core Courses• SocialMediaStrategyforBusiness• TwitterforBusiness• LinkedInforBusiness• FacebookforBusiness• Google+forBusiness• VideoforBusiness• SEOforBusiness• CommunicationatWork• BloggingforBusiness(Released Feb 2014)

Elective Courses* (Choose three)• JobHuntinginaDigitalWorld• PhotoshopCS6• EventManagementEssentials• TimeManagementEssentials• FlashCS6• MarketingEssentials• IllustratorCS5Fundamentals



Essential SocialMedia AwardPart of our range of ‘mini Diplomas’, our Essential Social Media Award takes you through a vast amount of content, in a short space of time.You’llbecomefullyimmersedintheworldofsocialmedia,andbeawashwithideasforhowyoucanuseitinbusiness,tohelpachieveresultsthatboostyourcareer.

Ifyou’relookingforacareerinmarketing,eventmanagement,orasanExecPA,youcan’thidefromsocialmedia.AfantasticadditiontoourEventManagementDiplomaorExecutivePADiploma,aswellasbeingastrongindividualcourse,thisdiverse,practicalawardequipsyouwithvariedskills.

Asit’sanonlinecourseyoucanworkonitatatimethatsuitsyou,andourcourseadvisorsarealsoonhandtosupport you, should you need their help.

CoreSubjectareascoveredinclude:

• Social media skills across Twitter, Facebook, LinkedIn,Google+

• Using video within your social media plans• Using social media to boost SEO including

Blogging• Creatingeffectivebusinessstrategiesforsocial

media engagement

Core Courses (Choose four)• SocialMediaStrategyforBusiness• TwitterforBusiness• LinkedInforBusiness• FacebookforBusiness• Google+forBusiness• VideoforBusiness• SEOforBusiness• BloggingforBusiness(Released Feb 2014)

GuidelineLearning Time30 hours flexi study or 1 week full-time**


Career development is not always just about learning new technical skills – how you develop your interpersonal skills is vital too.

PitmanTrainingrecognisestheimportanceemployersplace

onthese‘softer’skillsandoffersarangeofselfandcareer

developmenttrainingcoursestohelpyoudevelopanumber

ofkeyareas,suchascommunicationandtimemanagement.

What’smore,ifyou’relookingforanewjoborcareer,wealso

offercoursesonhowtogetintopopularprofessionssuchas

marketingandHR,aswellashowtobeeffectiveatworkand

getthejobyoureallywant.

DiplomasandAwardsinthiscategory:

• SocialMediaforBusinessDiploma• EssentialSocialMediaAward• Event Management Diploma• Essential Event Management Award

Self and Career Development

Career

Change

SelfEsteem

NewJob

BetterLifestyle

CareerChange

SelfEsteem

NewJob

BetterLifestyle

Career

Change

SelfEsteem

NewJob

BetterLifestyle

Career

Change

SelfEsteem

NewJob

BetterLifestyle

Career

Change

SelfEsteem

NewJob

BetterLifestyle

Self and Career Development 49

Accounting, Principles, Standards and ConventionsThiscourseisawelcomeadditiontoourcomprehensiverangeoffinancialadministrationandmanagementcourses.Itprovidesanoverviewofbusinessfinanceandaccounting-acoreskillthat’soften in demand, particularly if you’re looking for promotion,additional responsibility or to broaden your opportunities. You’ll explorehowandwhyfinancial information ismeasured,aswellasgettogripswithassets,liability,balancesheetsandotherkeyterms. Youwill also receive a glossary to help you understandimportantfinancialterms.

Blogging for BusinessThis course takes students from the initial stages of exploringand using other people’s blogs to gain exposure, to creatingandmanagingtheirownblog,producinganddistributingpoststhroughsocialmediachannels,andbuildinganetworkoffellowbloggers.

Business EnglishCouldyourEnglishlanguageskillsbeholdingyouback?Ifso,thiscoursecanhelp.Itwillgiveyounewskillstohelpensureconfidentreading, listening, speaking and writing in English, in a typicalofficeorbusinesssetting.

Communication at WorkProfessional communication skills training increases yourconfidenceandraisesyourprofileassomeonewhoisinfullcontrolofcommunicationintheworkplace-bothinwrittenandinverbalform.Ours isthecreamofcommunicationcourseswithafully-provenscheduleofsimplelessonstomakeworkcommunicationscomenaturallytoyou.

Communications in an OrganisationThis e-learning course is different to most communicationcourses in that it focusesonthewaythatcommunicationsandinformation are managed within an organisation rather than personalcommunicationtechniques.

Different Leadership Attributes and SkillsIf you are new to management or are looking for promotion, additional responsibility or to broaden your opportunities, then thiscoursewillgiveyoukey insights into successful leadershipand how to make the most of your own leadership attributes.

Event Management EssentialsGettingunder the skinofeventsmeans theybecomeeasier tomanage. Event organising is no walk in the park and there are manycomplexitiesthatgointomakinganeventasuccess.Learnsometricksofthetradeandreallygettogripswitheventprojectmanagement to ensure your events are always ones people are talking about for all the right reasons.

Facebook for BusinessThisisawhistlestoptourofhowtouseFacebooktopromoteyourcompany.Lookingathowindividualsuseitandhowbusinessescancapitaliseon this, this shortonlinecoursecoversallbases.Fromsettingupyour timeline, to attracting fans to yourpage,to sponsoring stories, to measuring engagement, we look at the wholespectrumofopportunitiesthatthissocialmediaplatformoffers.

Get Into HRHRtraining(humanresources),isavitalpartofgainingentrytothepersonneldepartment.UnlikeotherHRtrainingcourses,oursisflexible,givingyoutheopportunitytocontinueyourtrainingatatimeandinaplacewhichsuitsyouandyourfamily.Throughoutthe course you’ll look at the importance of the personneldepartment.

Get into JournalismThisjournalismcoursegivesyouanoverviewofajournalist’slife;theperfectintroductionformovingtojournalismtraining.Itwillgive you the answers and help demonstrate your commitmentto potential employers. It will also help you if you have PR responsibilities in your work.

Get into PRPublicRelations,mediarelationsorPRisoneofthemostdesirablecareerpaths.Ofthemanypublicrelationscoursesavailable,thisone isexcellent for introducingyou to thebasics; thatyoucanputtoimmediateuse.AllyouneedisafamiliaritywithMicrosoftWord, Publisher, PowerPoint and the internet.

Go - Get That Job!Of all the self development courses you could attend, the onewhichhelpsyouactuallyget intoemployment inthefirstplaceisarguablythemostimportant.Andthat’sexactlywhatGo...GetThatJob! isdesignedtodo.Overfoursimple learningmodulesyou’ll cover everything from identifying your ideal job throughcreating a CV, to tracking down job opportunities and vitalinterviewtechniques.

Go - Make a DifferenceTheGoMAD®ThinkingSystemisauniqueandinnovativewaytoachievepersonalandbusinesssuccess.Over8hours,you’lllearnhowtomakeahugedifferencetoyourprivateandprofessionallifethroughself-development.Allyouneedisabasicknowledgeof Word - a deep belief in yourself and a desire to build your confidence.

Google+ for BusinessGoogle+forBusinessisanonlinecoursethattakesthemysteryoutofoneof thenewest andmostunder-utilised socialmediaplatforms. It delves into what the platform does for you personally, andasabusinessuser,andunearthstricksofthetradethatyou’llfind really valuable.

FromsettingupyourGoogle+profile,to joiningcircles,sharingdocumentsandpublishingarticlesnostoneisleftunturned.

Health and Safety EssentialsAmongst the many health and safety training courses, this istheonewhich tells you all youneed to know in just six hours.Thisisaflexiblelearningprogramme-unlikemanyotherhealthandsafetytrainingcourses-soyou’llhavethefreedomtoself-studywheneveritsuitsyou.That’sbecauseweuseaninteractivee-learning system which makes this an extremely simple andusefulhealthandsafetycourse.

Interpersonal CommunicationsOneofseveralcommunicationcoursesofferedbyPitmanTraining,thiscoursetacklesacoreskillthat’softenindemand–particularlyif you’re looking for promotion, additional responsibility or to broaden your opportunities. Moving you on from basiccommunication skills, this course considers key communicationareas in depth to help you become more confident in theworkplaceaswellasmoreeffective.

Self and Career Development Courses


**Full-timeisbasedonapprox20-30hoursaweek

EventManagementDiplomaEvent organising is a very sought after role, whether in its own right or within a wider job spec. But it’s not as easy as it may first appear – and the secret is in being ultra organised.It’saskilljugglingmultipletasks,co-ordinatinglargegroupsofpeople,marketingformaximumsuccess,andtakingcareofallthelittledetailswhichotherswouldforget.Haveaclearplanandfollowatriedandtestedprocessandyou’llrevelinthechallenge.Flybytheseatof your pants and disaster will strike.

Core Courses• EventManagementEssentials• MicrosoftWord



or Access • MarketingEssentials• MicrosoftOutlook• SuccessfulMeetingsandMinutes• CostingandPricing• EffectiveBusinessCommunication

or Business Document Production• SocialMediaStrategyforBusiness

Elective Courses* (Choose one)• HealthandSafetyEssentials• SpeedWriting• ProjectManagementFundamentals• TimeManagement• TeamDevelopment• PhotoshopElements


Essential EventManagementAwardOrganising events is a sought after skill for many roles. Making sure you have the correct skillset to run stress-free, seamless events is essential.Jugglingmultipletasks,co-ordinatinggroupsofpeople,marketingformaximumsuccess,andtakingcareofallthelittledetailswhichotherswouldforgetallplayapartinmanagingasuccessfulevent.

Gettingundertheskinofeventsmeanstheybecomeeasier to manage. Event organising is no walk in the park andtherearemanycomplexitiesthatgointomakinganeventasuccess.

Ourpractical,‘handson’awardwillgiveyoutheskillsyouneedtosucceed.

Core Courses• EventManagementEssentials• MicrosoftExcel

or Word• MarketingEssentials


IndexofDiplomasandAwards

51

Secretarial and Specialist Secretarial TrainingProfessional Executive PA Diploma .............. 7

Executive PA Diploma ..................................... 8

Virtual Assistant (VA) Diploma ..................... 9

Secretarial Diploma ......................................... 9

LegalSecretarialDiploma –IrishLaw ........................................................ 10

Medical Secretary Plus Diploma .................. 11

Medical Admin Diploma ................................ 12

Business Text Processing Diploma ............. 13

Essential Medical Office Award ................... 13

Essential Secretarial Efficiency Award ...... 14

General Office Skills TrainingOffice Skills Diploma ..................................... 17

Administrative Management Diploma ....... 17

Admin Assistant Diploma ............................. 18

Digital Skills and IT Diploma ........................ 18

Receptionist Diploma .................................... 19

Microsoft Office TrainingMicrosoft Office Plus Diploma ..................... 23

Fast-track Microsoft Skills Diploma ........... 23

Essential Microsoft Office Award ............... 24

Business IT Diploma ..................................... 24

BusinessITDiplomawithHR ....................... 25

Business IT Diploma with Marketing and PR .................................. 25

Business IT Diploma with Social Media ........................................... 26

Business IT Diploma with Web Design ............................................ 26

Finance and Accounting TrainingAdvanced Accounts Diploma ...................... 29

Foundation in Book-Keeping Diploma ...... 29

Essential Book-Keeping Award .................. 30

Essential Payroll Award ................................ 30

Business and Management TrainingManagement Diploma ................................... 33

Business Management Diploma .................. 33

Office Manager Diploma .............................. 34

Essential Business Award ............................ 34

IT Technical TrainingIT Office Administrator Diploma ................. 37

IT Support Technician Diploma ................... 37

IT Technician Plus Diploma .......................... 38

NetworkSupportTechnicianDiploma ....... 38

Server Support Technician Diploma ........... 39

Software Developer Diploma ....................... 39

Web Design and Photoshop TrainingWeb Design Specialist Diploma ...................43

Self and Career DevelopmentSocial Media for Business Diploma .............47

Event Management Diploma ........................ 48

Essential Event Management Award .......... 48

Essential Social Media Award .......................47


Introduction to Business Structure and LawIf you have or are thinking about setting up your own business, this course will provide you with an essential grounding inbusinessstructureand law.Thestructureofabusinessandthelegal requirements for directors, shareholders and companysecretaries are crucial; not least for Executive Assistants andfinance professionals who often have to help prepare AGMs,business reports, prepare and file accounts and manage bankaccounts,etc.

LinkedIn for BusinessThisisashortonlinecoursetobringyouuptospeedwithusingLinkedIn in a business environment, whether as an individual,orasacompany. It takesyouthroughsettingupyourLinkedInprofile and then guides you through how to get the most out of theplatform,helpingyoutocapitaliseonthemillionsofcontactswithinarm’sreach.

Managing Internal and External Workplace CommunicationsThis e-learning course is one of a range of courses offered byPitmanTrainingoncommunications–thisfocusesspecificallyoninternal and external communications, information flowswithinorganisationsandusingdataeffectively.Ifyouhavemanagementresponsibilities and/or a role that includes knowledgemanagementorinternalandexternalcommunications,thenthiscoursewillhelpyouharnessinformationeffectively.

Marketing EssentialsManyrolesincludeamarketingelement.Oversimplelessons,thiscourseintroducesyoutotheprinciplesofmarketingandallthemajorelements.

Marketing MixCentral toeffectivemarketing is the ‘marketingmix’–howyoudetermineamarketingcommunicationsplanbasedonevidenceand knowledge, which will improve effectiveness and returnon investment. This e-learning coursewill help you understandthedifferent elementsof themarketingmix aswell as the keymarketingprinciplesofproduct,price,placeandpromotion.

Marketing Principles and PracticesThiscoursecomplementsour ‘MarketingMix’course–hereweoffer an overview of this important discipline, aswell as detailon core principles. This will help you become confident inunderstandingtherealfunctionandnatureofmarketing.Youwillalso examine key practices andmarketing techniques, such ashow to analyse buyer behaviour.

Personalities, Profiles and PlansThis is the perfect self-development program for anyone whoneeds to understand their strengths and weaknesses - and want to create some clear and achievable career goals. You’ll gaininsights into how individuals respond and behave, carry out apersonalskillsauditandproduceapersonaldevelopmentplan.

Project Management FundamentalsGoodprojectmanagementskillsarealwayshighlyvaluedwithinabusinessastheyensuredeadlinesaremet,costsarecontrolledandthedeliverablesarerightfirsttime.SowithProjectManagementFundamentals,yourskillswillbehighlyindemand.Splitintofourhighlyengagingparts,thecoursetakesyouthroughthefulllifecycleofaprojectintermsofdefiningwhatitis,planningeveryaspecttoensureyoudeliveronquality, timescalesandbudget,beforefinallyimplementingandcompletingtheproject.

SEO for BusinessThisisashortonlinecoursethatstartstotakethemysteryoutof

SearchEngineOptimisation (SEO) soyoucanunderstandhow

youcanuse ittoyouradvantage.Thecoursestartsatthevery

beginning, defining what SEO is and why it’s important, before

delvingintohowdifferentsearchenginesworkandwhatthey’re

looking for.

Social Media Strategy for BusinessSocialmediaisnolongerjustforustokeepintouchwithpeople

ontheothersideoftheworld–it’snowrecognisedasacrucial

businesstool,andpowerfulmethodofcommunication,nomatter

what sector youwork in. However, using it for business brings

newchallenges.

Successful Meetings and MinutesTaking clear and accurateminutes is a core task for anyoffice

admin,secretarialorPAjob,andonethatworriesalotofpeople.

Fear no more, this course will teach you all of the skills and

techniquesyouneedtotakethestressoutofminutetaking.

Team DevelopmentSuccessful teams are often the cornerstones of successful

organisations. If you’re looking for promotion, additional

responsibility or to broaden your opportunities, then team

developmentwillbeofgreatimportance.Thise-learningcourse

focusesonhowtocreateanddevelopasuccessfulteam–from

gettingthemostoutofexistingteammemberstorecruitingnew

ones.

Time ManagementTime management training increases your productivity and

efficiency-andthis istheperfecttimemanagementcoursefor

anyone who wants to get more done in less time. If you were

designingperfecttimemanagementtrainingcourses,you’dend

upwiththisone.Studiedonline, itexploresthetechniquesand

skills needed for effective time management looking at work

patterns,planningandscheduling,5andreinforcingyourlearning

withactivitiesandquizzes.

Twitter for BusinessThis is a shortonline course that takesyou through thebasics

of how to get started on the online micro-blogging platform.

It starts at the very beginning showing you how to set up your

profile and takes you through posting your first tweet. You’ll then

moveontolookingathowyoucanorganiseyourtwitteraccount,

andyou’llseehowyoucanuseitmosteffectivelyforanumberof

differentpurposes.Takingyouthroughthetechnicalaspects,as

well as helping you see what kind of things to post, and who to

interactwith,thisshortonlinecourseisagreatfirststepintothe

world of Twitter.

Video for BusinessVideoforBusinesshasbeencreatedtoshowyouthatprofessional

videos for your business arewithin reach. You no longer need

thousandsof pounds and a full teamof experts, to be able to

createcorporatevideosorvideosformarketingyourcompany.

Thisshortonlinecoursewalksyouthroughthetechnicalaspects

youneedtoknowbutitalsogoesmuchfurtherthanthat.Itshows

youhowyoucanusevideoinbusiness,andhelpsyouunderstand

howthisfitsintothewidermarketingmix.

53

Leadership .......................................................35, 49

LegalSecretary ..................................................... 15

LinkedinforBusiness .........................................50

Mail Merge ............................................................. 27

Managing Internal and External Workplace Communications ............................50

Marketing.................................................................50

Meetings and Minutes .........................................50

Medical Audio Transcription ............................. 15

Medical Word Processing ................................... 15

Medical Terminology ............................................ 15

Microsoft Office .................................................... 27

MTA ............................................................................40

Network+ ..................................................................41

NumericDataEntry .............................................. 21

Outlook .................................................................... 27

Payroll ........................................................................ 31

PC Basics .................................................................20

Personal Development ....................................... 35

Personalities, Profiles and Plans .....................50

Photoshop ...............................................................45

Photoshop Elements ...........................................45

PowerPoint ............................................................. 27

PR ...............................................................................49

Project Management ................................... 41, 50

Publisher ................................................................. 27

Sage ............................................................................ 31

Security+Certification ...................................... 41

SEO for Business ................................................. 50

Self and Career Development ......................... 46

Shorthand ................................................................ 15

Social Media .......................................................... 50

SocratesHealthcare ........................................... 15

SpeedWriting ......................................................... 15

Strata ...................................................................... 39

Successful Meetings and Minutes ................ 50

Team Development ............................................. 50

Teeline ...................................................................... 15

Time Management............................................... 50

Twitter for Business ............................................ 50

Typaz ....................................................................... 21

Typing Skills ........................................................... 21

Understanding Business Accounts ................ 31

Video for Business .............................................. 50

Website Design .................................................... 45

Windows 7 ............................................................. 39

Word ........................................................................ 27

WordPress for Business ................................... 45

52

IndexofCoursesA+ .............................................................................. 39

Access ..................................................................... 27

Accounting ............................................................. 31

Audio Transcription ............................................. 15

Book-Keeping ........................................................ 31

Blogging for Business .........................................49

Business Document Production ...................... 15

Business English ..................................................49

BusinessStructureandLaw ............................50

CCENT .......................................................................41

CCNA ........................................................................41

CIW .........................................................................44

Communication at Work ...................................49

Communication Skills for IT Specialists .......................................................... 39

Communications in an Organisation ...............................................49

Costing and Pricing ............................................. 31

Decision Making .................................................... 35

DifferentLeadership Attributes and Skills ............................................49

Digital Skills ............................................................20

Dreamweaver .........................................................44

ECDL (European Computer DrivingLicence) ....................................................20

EffectiveBusinessCommunication ................ 15

Event Management .............................................49

Excel ......................................................................... 27

Facebook for Business ......................................49

Financial Awareness ........................................... 35

Fireworks ................................................................44

Flash .........................................................................44

Go-GetThatJob! ...............................................49

Go-MakeaDifference .......................................49

Google+forBusiness .........................................49

HealthandSafety .................................................49

HR .............................................................................49

HTML ........................................................................45

ICND ..........................................................................41

Illustrator ................................................................44

InDesign ...................................................................45

Internet Skills ........................................................20

IT Technical Training ...........................................36

Interpersonal Communications ......................49

Java ..........................................................................44

JavaScript ..............................................................45

Journalism .............................................................49

Keyboard Skills ..................................................... 21

54

PartnershipsPitmanTrainingisnotonlyhighlyrespectedinitsownright,butourcoursesanddiplomasarealsoaccreditedbyanumber of key bodies.

BCS (Chartered Institute for IT)PitmanTraininghasworkedsuccessfullywith BCS for many years - BCS are behind thequalificationsweofferwithanumberofourcourses,forexampleECDLandthetypazkeyboardskillscourses.

Career Transition Partnership The Pitman Training network is now a preferred supplierofCTPandwillofferflexiblecareerpathbusinessandITtrainingprogrammeswhichgivestheServiceLeavertheskillstheyneedtomakethetransitiontocivilianlife.

City&GuildsManyPitmanTrainingcentresareregisteredCity&GuildsexaminationcentrestoofferlearnersthechancetogainMedicalTerminologyqualifications.

CompTIACompTIA’svendor-neutralcertificationsare a great way to break into the informationtechnologyfieldbecausethey provide a broad knowledge base andarenotlimitedtoonlyoneproductorcompany.LetPitmanTraininghelpyouachieveCompTIAcertification.

ILAScotlandILAScotlandisaScottishGovernmentschemethathelpsyoupayforlearningthatyoucandoatatime,place,paceandin a way to suit you.

ECDLTheEuropeanComputerDrivingLicence®(ECDL)istheEuropean-widequalificationwhichdemonstratescompetenceincomputerskills.PitmanTrainingcentresofferECDL.NopriorknowledgeofITorcomputerskillsisneededtostudytheECDL.

IAB (International Association of Book-Keepers)Most Pitman Training Centres are registeredIABexaminationcentrestoenable students to progress to take examinationsinmanualandcomputerisedbook-keeping.AATexemptionsapplyforsomeIABLevel2qualifications.

OCR (Oxford Cambridge and RSA examination board)ThemajorityofPitmanTrainingCentresare OCR registered. Students are therefore able to progress to take OCR examinationsinavarietyofsubjectareas.

Microsoft Certified PartnerPitmanTraininghasachievedthefollowingcompetencies:• Information Worker Solutions• NetworkingInfrastructureSolutions• AdvancedInfrastructureSolutions

Specialist

Microsoft Office Specialist (MOS)MicrosoftOfficecoursewareproducedby Pitman Training follows the relevant MicrosoftOfficeSpecialist(MOS)syllabus. Students may take a MOS test aftersuccessfullycompletingoneofourMicrosoftcourses.

Microsoft IT AcademyManyofourtrainingcentreshaveMicrosoftITAcademystatus.

BSI Pitman Training Group ltd is audited annually for this kite mark of international qualitystandards.

University of Cambridge Pitman Training is working in partnership with the University of Cambridge and is anauthorisedBULATSAgent.

FETAC – The Further Education and Training Awards Council Many Pitman Training Centres in Ireland havebeenapprovedandaccreditedbytheFurtherEducationandTrainingAwardsCounciltoprovideFETACAwards,offeringyouthechancetofurtheryoureducation.

Callnowon:

1800 532632 to speak to one of our Course Advisors orvisit:www.pitman-training.ie

Your guide to our full range of Diplomas, Awards, Courses and Seminars

your guide to our full range of diplomas, awards, courses ... · your guide to our full range of...

Documents