Your Customer ExperienceExcellence and Innovation Partner

ZEUOROmni-Channel Customer Experience

and Excellence Solutions

ZEUOR CXS

Over the years, technology has revolutionized our worldand daily lives and daily lives ,it's created amazing tools and resources

putting useful information at our fingertips. at ZEUOR we develop and utilize technology to serve your business and customers' needs by focusing on manufacturing and developing customers’ experience solutions to draw and automate customer journey within service areas and digital space, personalize engagement with brand and deliver

them the right message at the right time.Considering the key element is real data at every organization our solutions grant specific and accurate data assisting businesses to take short-term deci-sion and plan long-term strategies that increase ROI and decrease expenses.

Glarus(Queue Management System)

GraviaDigital Signage System

MagnoCustomer Feedback System

Self-ServiceKIOSK

ZEUOROmni-Channel Customer Experience

and Excellence Solutions

Utilize and automate physical and digital customerjourney within service areas and digital space

Outstanding Support and Trusted Certified Partners

High quality European industrial designed products

Creative engineers and Data Scientists

Monitor Branches,

Services and Employees

KPI

Centralized, Configuration, Reporting and

Web-based central management

software

Increase Customer

Satisfaction Reducing service time and

increasing branch performance

Integrateble and

customizable solution

Predict branch

performance

Multi Languages supported solution

We utilize technology and build our AI,

"based on your business activity and collected data"

Data and system security are a major element in our system and we build it depending on highest

standards.

Get intelligentand foreseeable data

Target customerswhen they are

at the rightpurchasing mode

Increase ROIand Decrease Expenses

Automate and digitizethe journey

Customer's active areawithin service branch

Virtual TicketingGLARUS ticketing& self service

Gravia

Glarus Service

WI-Fi engagement

MAGNO

Glitt CX Space

Branch A Branch B Branch.X

Self-serviceKIOSK

Glarus(Queue Management System)

Way beyond a traditional queue system, our engineers and developers designed a unique system smoothing customer journey from before reaching the service branch with our mobile application / website ticketing system and optional data collec-tion to the end with ourMagno Customer feedback solution .

For people who still prefer printed tickets, they can visit the nearest branch and get a ticket from our self-service Multi-languages KIOSK.All tickets can get optional empowered calling (priority calling).

Considering the importance of increasing branch ROI and customer engagement, we developed our wifi landing page which allows optionally WIFI connected customers to book a ticket and scan the printed QR code on their tickets to get current details about servicing process, also they can get entertained with challenging entertainment packages offer-

ing the opportunity to be served sooner or get awarded.

Our waiting area screens and service counters screens will informcustomers about their turn by displaying the called customer number andannouncing it using our multi-language system, which guides customers to the right serving place.

The system with the combination of hardware and web-based or nativesoftware helps employees to deal with the waiting customers in queue and get related data about him/her in advance

For more information please download our queue management system brochure fromzeuor.com or contact us at sales@zeuor.com

Solution Key FeaturesIncrease Customer satisfaction and reduce walkaways

Integrated solution with organization website, mobile app and other existing system platforms

Organize customers and deploy different priority calling scheme

Send the right message to the right audience at the right time of purchasing mood,and utilize waiting time to engage customers with our wifi landing page,

mobile application and digital signage screens.Easy deployment and supported platform to guarantee %100 system uptime

Centralized reporting and configuration web-based management software with different roles

UK designed hardware and multi languages software

GraviaOur concentration comes on helping organization departments, including

marketing and sales, by increasing brand visibility, delivering the rightmessage to the right people at the right time and attract customers within the

waiting area and also highlighting products that need to be sold more.

Digital Signage System

For more information please download our Digital Signage system brochure fromzeuor.com or contact us at sales@zeuor.com

Engaging Display designsand flexible content

Dynamic ContextualContent Updates

Stand aloneand integrated Solution

Central ManagementSoftware

RSS, Video, Imagesslide show ..etc

Helps to affect people decisionsat the time of purchasing.

Configurabletargeted audience

MagnoA must-have system for organizations of all sizes and across all industries .since the passive customers are the key element to improve the strategy of

serving process ZEUOR developed customer feedback customized andintegrable system enabling organizations to get the real data from

customers who interact with different touchpoints in your digital service area through our mobile application, website integration, and hardware feedback

devices inside the service center.

Customer Feedback System

For more information please download our feedback system brochure fromzeuor.com or contact us at sales@zeuor.com

Categorize CustomerFeedback

Get real data from real peoplewho actually took your service

Stand aloneand integrated Solution

Central ManagementSoftware

Automated, Aggregated,Analyzed

Configurable targetedaudience

SATISFIED

Happy customer

We are in a new digital era where customers’ demands are high digitalized and they want it anywhere and anytime.

ZEUOR contributed to it by offering a solution to reduce human interactions with services and convey it into digital ones, our offered self-service KIOSK is specially designed to match organizations’ needs and digitize future plans and services. We depend on understanding the requirements and analyzing

data to improve ROI, maintain 24/7 operations.

Self-Service KIOSK

For more information please download our self-service KIOSK brochure fromzeuor.com or contact us at sales@zeuor.com

Your Customer ExperienceExcellence and Innovation Partner