Your BEST and Your EAP

Employee Assistance Programs

History:• Started during 1940s - World War II

- Needed stable, skilled staff - Revolving employees - alcoholism

• 1970’s- Focused more on behaviors and

productivity focus• Today

- remains problem focused

Purpose:• Mild to moderate employee issues• Restore the health/well-being of employees• Goal to increase productivity and

overall performance

Why EAP?

•Employees who are equipped with tools to manage any issue that may arise in life are employees who will have the best attendance, attention and productivity on the job.•Supervisors who are equipped with tools to manage

any issues related to employee or team performance will lead teams with the best attendance, attention and productivity on the job. •Organizations who are equipped with tools to

manage any issues related to employee, supervisor or team performance will lead organizations with the BEST engagement, retention, and performance outcomes.

“Bumps in the Road”

•EAP’s help employees make a plan to maneuver any unexpected “bumps” you encounter along the way quickly so you can get back to being your BEST both personally and professionally. •Common “bumps” could include:

•Relationships •Family •Financial •Legal •Communication•Work/Life Balance •Workplace Conflict •Stress management•Life Transition Issues •Depression & Anxiety

“Bumps in the Road”

•EAP’s can help your supervisors make a plan to maneuver any unexpected “bumps” encountered in the workplace so your team can get back to being their BEST both personally and professionally. •Common “bumps” could include:• Workplace conflict• Communication Issues• Performance Issues• Morale Issues• Teambuilding • Lack of Engagement • Critical Incidents

BEST Management

•BEST Management vs. Risk Management•Attention•Attendance•Productivity•Engagement•Retention•Performance

Know your EAP

•Traditional EAP programs are designed to provide employees with those tools, yet the industry standard for utilization of EAP counseling services is only 3-5%.•Seek out an EAP that is committed to being visible

and engaging for all 100% of your employees. •Consider the philosophy, accessibility and diversity of

the offered products to maximize utilization by employees . •Know your EAP.

Be your BEST