you told us what you really think

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2011 Cambridge LRC Fall Survey Results Total Respondents: 28 Thanks for your participation! Did you know that the Cambridge Library study space is open whenever the building is open? Yes: 20 No: 8 Did you know? The Library is open whenever the Cambridge Campus is open. If the door is locked, contact Security at (519) 748-5220 EXT. 4557 Our response: We will continue to monitor use and listen to your preferences, and adjust service hours as needed during the new term. 15 9 7 0 2 4 6 8 10 12 14 16 I am satisfied with the current hours Have additional evening service hours Have weekend service hours Your opinion on Cambridge LRC Hours (for access to staff and collection): Yes 78% No 22% Awareness of Library Hours

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LRC Cambridge Fall 2011 Survey Results

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Page 1: You told us what you really think

2011 Cambridge LRC Fall Survey Results

Total Respondents: 28

Thanks for your participation!

Did you know that the Cambridge Library study

space is open whenever the building is open?

Yes: 20 No: 8

Did you know? The Library is open whenever the

Cambridge Campus is open. If the door is locked,

contact Security at (519) 748-5220 EXT. 4557

Our response: We will continue to monitor use and

listen to your preferences, and adjust service hours as

needed during the new term.

15

9

7

0

2

4

6

8

10

12

14

16

I am satisfied with thecurrent hours

Have additional eveningservice hours

Have weekend service hours

Your opinion on Cambridge LRC Hours (for access to staff and collection):

Yes 78%

No 22%

Awareness of Library Hours

Page 2: You told us what you really think

One thing I would change or improve about the

Cambridge Library is:

Themes (and our responses):

More computers The LRC has 18 computers. A2103 is an open access lab.

Too Loud Your peers may become disruptive. To address this:

Staff monitor and address noise as needed We have policies in place regarding disruptive practices,

such as cell phone use Free earplugs are available at the Service desk Please feel free to respectfully ask others to lower their

voices

Larger Space We intend to grow as the Campus grows.

Quiet study space We agree, quiet is important (see Too Loud)! Try visiting the LRC during off-peak hours. You may also check out the small lounge areas around campus.

Nothing Great! We’re happy you are enjoying the space and service.

Other Comments (and our responses or explanations):

Blinds for windows – blinds needed throughout the campus are under review by the college

Longer meeting room time slots – 2-hour maximum slots allow meeting room use to be fair to as many students as possible, and are consistent with practices at Doon

Plugs for Study Cubicles – many electrical outlets are available under the counter seating; in future if we move the study carrels, we will request outlets

Printers closer to computers – the printer is located in the Copier Room to reduce noise

Better positioning of computer towers – we will ask ITS to review this situation

More study rooms – we will keep this in mind as the campus grows; other options include unoccupied classrooms, Room A3101, and small lounge areas about campus

We appreciate your suggestions.

Thanks for your patience as we continue to improve.

10

4

7

4

2

0

2

4

6

8

10

12

MoreComputers

Too loud Larger Space Quiet StudySpace

Nothing

Themes