you belong at cvs health - redfworkshop€¦ · ©2017 cvs health and/or one of its affiliates:...

You belong at CVS Health

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Our purpose, our strategy, our values

Quick facts...

©2017 CVS Health and/or one of its affiliates: Confidential & Proprietary 3

Millions of times a day, close to home and across the country, we’re helping

people on their path to better health. We are a pharmacy innovation company

with 240,000+ colleagues across 49 states.

Our walk-in clinics offer convenient,

high-quality care for common family

illnesses and provide wellness services.

We’re reinventing pharmacy to provide

an accessible, supportive and

personalized health care experience.

Our leading clinical and management

programs help keep medications

affordable and improve health outcomes.

9.6KRetail pharmacies

5M+Store visits per day

1BPrescriptions filled annually

28K+Pharmacists

1.1K+Clinics

28M+Visits since inception

2.4K+Nurse Practitioners

95%Customer satisfaction rating

85M+Prescriptions delivered

75MLives touched

1MPatients

We provide specialty pharmacy services

for patients who require treatment for

rare or complex conditions.

76% of the U.S. population lives within five miles of a CVS Pharmacy

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We operate more than 9,600 retail drugstores and 22 distribution centers.

©2017 CVS Health and/or one of its affiliates: Confidential & Proprietary

Our service brands

5©2017 CVS Health and/or one of its affiliates: Confidential & Proprietary

Our unique combination of capabilities


Career opportunities


Professional

& College

Relations

CVS Health

Corporate

Field

Management Government

Affairs

Health Care

Services

Human

Resources

Legal

Marketing

Merchandising

Information

Technology

Real

Estate

Sales

Store Clinic

Operations

Third

Party

• Beauty Consultant

• ACO Specialist

• Store Team Member • Operations Manager

• Shift Supervisor (Trainee) • Store Manager-in-Training

• Operations Supervisor • Store Manager

Moving up through retail

• Clerk/Cashier Rx • Shift Supervisor Rx • Staff Pharmacist

• Pharmacy Technician • Lead Technician • Pharmacy Manager

• Inventory Specialist • Pharmacy Intern

GROWTH OPPORTUNITIES FOR NEW COLLEAGUES

Pharmacy Staff

Store

Management

Specialist Roles


Roles highlighted in red represent internal growth opportunities.

We look forward to learning more about you!

Who you are!

What you do!

Where you practiced it!

Why you did it!

How you did it!

How we learn more about you!

•Online Application

•Virtual Job Tryout

•Interview

The traits we are looking for!

• Empathy

• Curiosity

• Perseverance

• Integrity

• Confidence

The competencies we are looking for!

•Superior Customer Service

•Team Oriented Behavior

•Shows Stability

•Embraces Technology

•Understands and Follows Procedures

•Ability to deliver results and drive sales

http://jobs.cvshealth.com/Online Application

http://jobs.cvshealth.com/

Online Application

Online Application

Click here to create

your applicant profile

Updating or Creating your Applicant Profile


Virtual Job Tryout

The Virtual Job Tryout is an online, pre-hire assessment that

applicants complete as part of the application process. It was

developed based on:

• An extensive analysis of the jobs and associated tasks in

order to identify the capabilities that lead to success

• A study of the relationship between assessment scores and

manager ratings and performance metrics

Roles that currently require a VJT

• Store Manager in Training

• Shift Supervisor

• Store Team Member (Clerk/Cashier)

• Beauty Consultant

• Pharmacy Tech

• Pharmacy Intern

• Pharmacist

• Pharmacy Manager

• Customer Care Representative (PBM)

• Accounts Receivables Rep

Virtual Job Tryout

Virtual Job Tryout

Virtual Job Tryout


If you have any pending VJTs to complete, they will be listed here.

Once you are ready to begin, click on the assessment hyperlink to

start.

Virtual Job Tryout


PLEASE NOTE:

• Before starting, you must accept the

terms of use and select what type of

device you are using (Desktop/Laptop

Computer, Tablet, or Mobile Phone)

• The VJT is offered in English and

Spanish in both text and audio

• Any candidate that would like to request

an accommodation to complete the VJT

should stop and not move forward.

Instead, please call 1-800-419-8343 to

request an accommodation

• If you are experiencing technical

difficulties, click on “Tech Support” and

review the tips. If this does not help

please call 1-877-987-5352 (hours of

operation- 8:00am to 8:00pm EST)

Virtual Job Tryout


Virtual Job Tryout

TIPS EXAMPLE


Virtual Job Tryout


Congratulations!


Email Confirmation


Interview

Interview Tips

•Smile

•Eye contact

•Friendly/Positive Attitude

•Research CVS

•Professional Attire

•Specific examples

•If no experience, talk about volunteerism, program,

school

Questions?


To learn more, visit: jobs.CVSHealth.com

LA:RISE Referral Process

1. SE & WSC to review participant case load in co-case conference meetings to

determine who is ready:

– Has passed two JRAs

– Has completed or is on track to complete 300 hours

2. WSC to lead job referral process

– Review employer profile with applicant

– Guide through application

– Guide through virtual tryout process

3. Mock Interview

– Interview with someone else on staff at SE/WSC that the individual doesn’t know

well

– Draw experiences from Social Enterprise to share in interview that relate to

potential CVS interactions

• Customer Service Examples

• Share collaboration- crew based, teamwork

OJT Process

1. Job Developer to notify Lisa candidate name, position, and candidate reference

number (found in candidate’s email)

2. Store supervisor notifies Lisa and WSC contact when hire is official and with hire

date

3. Lisa Dowd to provide job description and skills learned on the job to the WSC

4. WSC to provide retention partner information to supervisor

5. WSC to send contract to Lisa with midpoint and projected probationary end date

6. WSC to send Lisa potential site visit dates for midpoint check-in. Lisa to confirm with

site supervisor

7. WSC to send payment of $1,000 to Lisa after midpoint

Mailing address:

Lisa Dowd

PO Box 23190

San Diego, CA 92193

8. WSC to send final payment of $1,000 to Lisa after probationary end date

Thank you for joining!

you belong at cvs health - redfworkshop€¦ · ©2017 cvs health and/or one of its affiliates:...

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