york profile summary - york open data · york profile summary • york has 208,163 residents with...

York Profile

Summary

• York has 208,163 residents with 5.7% from a black and minority ethnic community group.

83.9% are in good health, with 15.3% stating that they have some limitation in day to day

activities.

• £637.58 was the Average Weekly Household Income in 2015/2016 (£629.00 in 2013/2014).

• 66% own their own home, either outright or with a mortgage, 18% are private renters and 14%

are social tenants. There are 7,614 Council Houses in York.

• 73.5% of residents have a Level 1 - 4 qualification, of which 62.9% are, at least, qualified to

Level 2, but 18.0% have no qualifications at all.

• 9.7% of children are in child poverty (7.8% of children live in a household where a parent or

guardian claims an out-of-work benefit) and there are 10.5% of households in fuel poverty.

• 1.6% of the working population (aged 16-64) claim out of work benefits and 0.1% claim job

seekers allowance.

Produced on 20/11/2018 by the Business Intelligence Hub of 22

York Profile

Population by Age

Census 2011 UpdateGender Marital Status

Ethnicity

90.2%

5.7%

4.1%

White British

BME Community

White Other

4.81% 5.21%

4.78%

6.84%

10.89%

7.74%

6.33% 5.90%

5.52%

6.45% 6.44% 5.86%

5.01% 4.99% 4.68%

3.28% 2.64%

1.61% 0.99%

0.0%

2.0%

4.0%

6.0%

8.0%

10.0%

12.0%

0 ‒

4

5 ‒

9

10

‒ 1

4

15

‒ 1

9

20

‒ 2

4

25 ‒

29

30 ‒

34

35

‒ 3

9

40

‒ 4

4

45

‒ 4

9

50 ‒

54

55 ‒

59

60

‒ 6

4

65

‒ 6

9

70

‒ 7

4

75 ‒

79

80 ‒

84

85 ‒

89

90

an

d o

ve

r

York National

Source: ONS - 2017 Ward population estimates

48.6%

51.4%

46.0%

48.0%

50.0%

52.0%

Male Female

National York

Source: Census 2011

32.4%

37.2%

0.2% 1.7%

7.1%

0.0%

10.0%

20.0%

30.0%

40.0%

50.0%

National York

Source: Census 2011

1.2%

3.4%

0.6% 0.5%

0.0%

1.0%

2.0%

3.0%

4.0%

5.0%

6.0%

7.0%

8.0%

9.0%

10.0%

Mixed/ Multiple Ethnic Group

Asian/Asian British Black/ African/ Caribbean/ Black

British

Other Ethnic Group

BME Community (does not include White British or White Other)

National York Source: Census 2011


York Profile

Religion

Hours Worked Qualifications

59.5%

30.1%

7.8%

2.6%

Christian

None

Not stated

Other Religions

0.5% 0.5%

0.1%

1.1%

0.1%

0.4%

0.0%

1.0%

2.0%

3.0%

4.0%

5.0%

6.0%

Buddhist Hindu Jewish Muslim Sikh Other

Other Religions

National York

Source: Census 2011

11.6%

21.1%

56.1%

11.2%

0.0%

10.0%

20.0%

30.0%

40.0%

50.0%

60.0%

15 hours or less

16 - 30 hours

31 - 48 hours

49 or more hours

National York

Source: Census 2011

18.0%

10.6%

13.9%

16.6%

32.4%

4.1% 4.5%

0.0%

5.0%

10.0%

15.0%

20.0%

25.0%

30.0%

35.0%

National York

Source: Census 2011


York Profile

Tenure

Industry

0.5% 0.1%

6.7%

0.3% 0.5%

6.8%

16.2%

4.7%

7.9%

3.2%

4.8%

1.1%

6.2%

4.2%

6.2%

12.2%

13.3%

5.2%

0.0%

2.0%

4.0%

6.0%

8.0%

10.0%

12.0%

14.0%

16.0%

18.0%

A B C D E F G H I J K L M N O P Q Other


A: Agriculture, forestry and fishing, B: Mining and quarrying, C: Manufacturing, D: Electricity, gas, steam and air conditioning supply, E: Water supply; sewerage, waste management and remediation activities, F: Construction

G: Wholesale and retail trade; repair of motor vehicles and motor cycles, H: Transport and storage, I: Accommodation and food service activities, J: Information and communication, K: Financial and insurance activities, L: Real estate activities

M: Professional, scientific and technical activities, N: Administrative and support service activities, O: Public administration and defence; compulsory social security, P: Education, Q: Human health and social work activities

33.9%

32.2%

0.8%

8.8%

5.1%

16.4%

1.6% 1.2%

0.0%

5.0%

10.0%

15.0%

20.0%

25.0%

30.0%

35.0%

Owned: Owned outright

Owned: Owned with a

mortgage or loan

Shared ownership

(part owned & part rented)

Social rented: Rented

from council(LA)

Social rented: Other

Private rented: Private landlord

or letting agency

Private rented: Other

Living rent free



York Profile

Household Composition

Household TypesExperian Groups (2018)

Experian Types (2018)

6,008

8,684

8,811

9,707

9,837

12,549

22,855

0 5,000 10,000 15,000 20,000 25,000

M Family Basics

B Prestige Positions

E Suburban Stability

D Domestic Success

H Aspiring Homemakers

F Senior Security

J Rental Hubs

3,345

3,548

3,626

3,648

3,760

3,839

4,161

5,479

5,698

6,576

0 1,000 2,000 3,000 4,000 5,000 6,000 7,000

M56 Solid Economy

F24 Bungalow Haven

J43 Student Scene

F22 Legacy Elders

B05 Empty-Nest Adventure

I39 Ageing Access

D17 Thriving Independence

J40 Career Builders

J41 Central Pulse

J42 Learners & Earners

12.9%

17.3%

8.8%

13.5% 14.2%

4.7%

6.9%

3.7%

0.4%

5.9%

2.9%

8.9%

0.0%

2.0%

4.0%

6.0%

8.0%

10.0%

12.0%

14.0%

16.0%

18.0%

One Person:

65 +

One Person:

< 65

Family: All 65 +

Married: No

Children

Married: Dependent

Children

Married: Non

Dependent Children

Cohabiting: No

Children

Cohabiting: Dependent

Children

Cohabiting: Non

Dependent Children

Lone Parent:

Dependent Children

Lone Parent:

Non Dependent

Children

Other



York Profile

Economy

1,060 1,000 710 730 690

500

5,240

3,950

3,390

5,350 5,320

4,460

240 250 200 120 80 70

0

1,000

2,000

3,000

4,000

5,000

6,000

2016/2017 Q1 2017/2018 Q1 2018/2019 Q1

Benefit Claimant Numbers Working age Population (16-64)

Income Support

Lone Parents Disability Living Allowance

ESA Carers Incapacity Benefit

Source: Department for Work and Pensions (DWP)

0.2% 0.2% 0.2%

1.3%

1.2%

0.9%

0.8%

0.7%

0.3%

0.0%

0.2%

0.4%

0.6%

0.8%

1.0%

1.2%

1.4%

2016/2017 Q1 2017/2018 Q1 2018/2019 Q1

Total Income Support Claimant Rate (Age and Gender) Working age Population (16-64)

Male Female 16-24


0.5% 0.4%

1.6%

3.2%

0.1% 0.1%

0.0%

1.0%

2.0%

3.0%

4.0%

5.0%

6.0%

% Income Support

% Lone Parents % Disability Living

Allowance

% ESA % Carers % Incapacity Benefit

Benefit Claimant Rate Working age Population (16-64)

National Source: Department for Work and Pensions (DWP)

Q1 2018/2019


York Profile

Economy

530

410

185

310

235

105

220

180

80

185 195

130 135 115 120

45 35 5 15 15 5

0

100

200

300

400

500

600

2016/2017 Q2

2017/2018 Q2

2018/2019 Q2

JSA Claimant Numbers

Aged 16-64 Aged 16-64 Male Aged 16-64 Female Aged 16-64 > 6 Months

Aged 16-64 > 1 Year Aged 18-24 Aged 18-24 > 6 Months

Source: Office for National Statistics (ONS)

0.80%

1.30%

1.00%

1.60%

0.60%

1.00%

0.0%

0.5%

1.0%

1.5%

2.0%

2.5%

3.0%

2017/2018 Q2

2018/2019 Q2

JSA and Universal Credit (out of work) Claimant Rate Working age Population (16-64)

National All All Male All Female Source: Office for National Statistics (ONS)

0.4% 0.3%

0.1%

0.4% 0.3%

0.2% 0.3% 0.3%

0.1% 0.1% 0.1% 0.1% 0.1% 0.1% 0.1%

0.0%

0.5%

1.0%

1.5%

2016/2017 Q2

2017/2018 Q2

2018/2019 Q2

JSA Claimant Rate (Age and Gender) Working age Population (16-64)

National All All Male All Female All > 6 Months All > 1 Year

Source: Office for National Statistics (ONS)


York ProfileBusiness Start Ups

Poverty

10.6% 11.6%

9.7%

0.0%

5.0%

10.0%

15.0%

20.0%

2013/2014 2014/2015 2015/2016

Child Poverty

The proportion of children living in families in receipt of out-of-work (means-tested) benefits or in receipt of tax credits where their reported income is

less than 60 per cent of UK median income

National York

Source: HM Revenue & Customs

10.7%

11.5%

10.5%

9.5%

10.0%

10.5%

11.0%

11.5%

12.0%

2014/2015 2015/2016 2016/2017

Fuel Poverty

National York

Source: Department for Business, Energy & Industrial Strategy

• the depth of fuel poverty amongst these fuel poor households. This is measured through a fuel poverty gap which represents the difference between the required fuel costs for each household and the median required fuel costs.

The Low Income High Costs indicator is a twin indicator consisting of: • the number of households that have both low incomes and high fuel costs; and

4.9% 4.5%

4.1%

2.5% 2.3% 2.1%

4.3% 4.0%

3.7%

0.0%

1.0%

2.0%

3.0%

4.0%

5.0%

6.0%

7.0%

8.0%

9.0%

10.0%

2016/2017 Q1

2017/2018 Q1

2018/2019 Q1

Pension Credit

Pension Credit is an income-related benefit made up of 2 parts - Guarantee Credit and Savings Credit.

National Guarantee Element Saving Element Guarantee & Saving


490 492

475

465

470

475

480

485

490

495

Numbers (YTD)

2016/2017 Q2

2017/2018 Q2

2018/2019 Q2

BankSearch Information Consultancy Ltd

36 36

34

34

34

34

34

35

35

35

35

35

36

36

per 10,000 working age population (YTD)

2016/2017 Q2

2017/2018 Q2

2018/2019 Q2

BankSearch Information Consultancy Ltd


York Profile

Indices of Multiple Deprivation

5.44

4.45 4.60

1.0

2.0

3.0

4.0

5.0

6.0

2007 2010 2015

The IMD measures and rates a number of different domains affecting quality of life including income, employment, education and skills, health and disability, crime, barriers to services and quality of living environments.

Source: Department for Communities and Local Government (DCLG)


York Profile

Health and Wellbeing

15.3%

23.0%

29.7% 28.3%

0.0%

5.0%

10.0%

15.0%

20.0%

25.0%

30.0%

Limiting long term illness or disability

Obese adults

Binge drinking adults

Healthy eating adults

Adult Health & Lifestyle

National York

Source: Public Health England

6.6% 8.8%

84.7%

2.4% 4.1%

60.6%

0.0%

10.0%

20.0%

30.0%

40.0%

50.0%

60.0%

70.0%

80.0%

90.0%

Limited a lot

Limited a little

Not Limited

Limited a lot

Age 16-64

Limited a little

Age 16-64

Not Limited

Age 16-64

Day to Day Activities


49.7%

34.2%

12.0%

3.2% 0.9%

0.0%

10.0%

20.0%

30.0%

40.0%

50.0%

Very Good Good Fair Bad Very Bad

General Health

National York

Source: Census 2011

90.8%

6.4% 1.0% 1.8%

0.0%

20.0%

40.0%

60.0%

80.0%

100.0%

No Unpaid Care

1 to 19 hours a week

20 to 49 hours a week

50 + hours a week

Provide Unpaid Care



York Profile

Hospital Admissions

101.1

66.6

111.9

93.8

127.0

103.6

0

20

40

60

80

100

120

140

All causes Coronary heart

disease

Intentional self harm

Alcohol attributable conditions

Hip replacement

Knee replacement

Hospital Admissions, All ages

National York - 2014/2015 2015/2016


(standardised admission ratio, 4 year aggregated data)

20.8%

8.1%

28.5%

15.5%

0.0%

5.0%

10.0%

15.0%

20.0%

25.0%

30.0%

35.0%

% Overweight - Reception

% Obese - Reception

% Overweight - Year 6

% Obese - Year 6

Childhood weight

National 2015/2016 2016/2017 Source: Public Health England

(3 year aggregated data)

46.5

79.8 83.4

0

10

20

30

40

50

60

70

80

90

Live births per 1,000 women (15-

44 years)

Life Expectancy

(years) - Male

Life Expectancy

(years) - Female

Fertility and Life Expectancy

National York - 2014/2015 2015/2016



2.1%

1.0%

0.0%

1.0%

2.0%

3.0%

4.0%

5.0%

6.0%

7.0%

8.0%

Birth weight

less than 2500g

Teenage mothers

(under 18)

Births

National York - 2014/2015 2015/2016




York Profile

Mortality

Hospital Admissions - Children & Young People

97.0 98.4 93.8

110.9

88.5 97.9

0

20

40

60

80

100

120

All causes Coronary heart

disease

Stroke Myocardial Infarction

(heart attack)

Chronic obstructive pulmonary

disease

Hip fractures, persons

aged 65+

Emergency hospital admissions

National York - 2014/2015 2015/2016


(standardised admission ratio, 4 year aggregated data)

The Standardised Admission Ratio (SAR) is a summary estimate of admission rates relative to the national pattern of admissions and takes into account differences in a population's age, sex and socioeconomic deprivation.

97.5 98.9 103.5 104.3

109.2

97.1

0

20

40

60

80

100

120

All causes All cancer Circulatory disease

Coronary heart

disease

Stroke Respiratory diseases

Mortality, All ages

National York - 2014/2015 2015/2016


(standardised mortality ratio, 5 year aggregated data)

The standardized mortality ratio or SMR, is a quantity, expressed as either a ratio or percentage quantifying the increase or decrease in mortality of a study cohort with respect to the general population.

135

102 114

0

50

100

150

200

Emergency admissions aged under

5 years

A&E attendance rate aged 0-4 years

Aged 0-4

National York - 2014/2015 2015/2016


Unintentional and deliberate injuries to children (4 years aggregated)

179

412

0

100

200

300

400

500

600

Emergency admissions aged under

5 years

A&E attendance rate aged 0-4 years

National York - 2014/2015 2015/2016

per 1,000 population, (3 year aggregated)


York Profile

Total Crime and Total Anti-Social Behaviour per 1,000 population

Crime and Anti-Social Behaviour

15.1

16.6

10.8 10.5

0

2

4

6

8

10

12

14

16

18

2017/2018 Q2

2018/2019 Q2

All Crime All ASB Source: North Yorkshire Police

94.7 94.2 98.9

90.5 89.7

0

20

40

60

80

100

All causes, under

65 years

All causes, under

75 years

All cancer, under

75 years

Circulatory disease,

under 75 years

Coronary heart

disease, under

75 years

Premature mortality

National York - 2014/2015 2015/2016


(standardised mortality ratio, 5 year aggregated data)

98.5 96.3

107.8

87.5

97.6

0

20

40

60

80

100

120

All Breast Colorectal Lung Prostate

New cases of cancer

National York - 2014/2015 2015/2016 Source: Public Health England

(standardised incidence ratio, 5 year aggregated data)

The standardized incidence ratio (SIR) is an estimate of the occurrence of cancer in a population relative to what might be expected if the population had the same cancer experience as some larger comparison population designated as “normal” or average.


York Profile

ASB per 1,000 population

Crime Rate per 1,000 population

Adult Social CareAverage Weekly Homecare Hours by Client Type and Age

0.5 0.3

6.3

7.0

2.2 1.9

1.0

2.0

3.0

4.0

5.0

6.0

7.0

8.0

2016/2017 Q4

2017/2018 Q4

Environmental Nuisance Personal Source: North Yorkshire Police

0.7 0.7

1.4 1.2

2.0 2.0

5.1 5.0

4.3

5.8

1.7 1.9

1.0

2.0

3.0

4.0

5.0

6.0

7.0

2017/2018 Q2

2018/2019 Q2

Autocrime Burglary Damage Theft Violence Other

Source: North Yorkshire Police

8.95

6.79

1.93

6.06 6.73

10.34 9.50

5.64

6.83

8.44

10.47 10.13

11.30

0

2

4

6

8

10

12

14

16

Total Carer Learning Disability

Mental Health

Other Vulnerable

People

Physical disability,

frailty and/or sensory

impairment

Substance Misuse

Supporting People

18-64 65-74 75-84 85-94 95+

2017/2018 2018/2019 Source: Adults Social Care


York Profile

Homecare Clients by Type and Age

Average score recorded by customers for supported self assessments completed in period

9

148

45 23

861

1 4

342

149 217

312

71

0

100

200

300

400

500

600

700

800

900

Carer Learning Disability

Mental Health

Other Vulnerable

People

Physical disability,

frailty and/or sensory

impairment

Substance Misuse

Supporting People

18-64 65-74 75-84 85-94 95+

2017/2018 2018/2019 Source: Adults Social Care - 2018/2019

3.40 3.11

1.25

2.88

0

1

2

3

4

Manage shopping Manage preparing meals and snacks

Manage eating and drinking

Overall

Managing and Maintaining Nutrition

2017/2018 (Q2) 2018/2019 (Q2)

Source: Adults Social Care - 2018/2019

Scale: 0 fully independent to 4 high support needs

2.60

1.86 2.35

0

1

2

3

4

Maintain personal hygiene

Meet toileting needs

Be clothed appropriately

Personal Hygiene

2017/2018 (Q2) 2018/2019 (Q2) Source: Adults Social Care - 2018/2019


2.51 3.11

1.72

0.38

2.92

0.11

0

1

2

3

4

Make use of home safely

Run and maintain home

Develop and maintain family or other personal

relationships without any support

Access and engage in work, training, education or

volunteering if chosen

Make use of necessary facilities or services in the local community

Play full role as a parent or carer

Home and Relationships

2017/2018 (Q2) 2018/2019 (Q2)

Source: Adults Social Care - 2018/2019



York Profile

Education and SchoolsThe following data only relates to those pupils who attend York Schools.

% Free School Meal pupils - (excluding subsidiary pupils)

Educational Attainment

8.40% 8.48%

7.32%

8.09%

0%

2%

4%

6%

8%

10%

2016/2017 2017/2018

Primary Secondary

Source: School Census - October

61.00%

68.50%

66.00%

69.60%

56.0%

58.0%

60.0%

62.0%

64.0%

66.0%

68.0%

70.0%

% of children achieving expected standard or higher in Reading, Writing & Maths at the end of

Key Stage 2 (aged 10-11)

% of pupils achieving C or above in English &

Maths at KS4

National York - 2016/2017 2017/2018

Source: Department for Education - 2017/18

1.81 1.79 1.26

2.61

1.92

0

1

2

3

4

Manage with memory and cognition

Manage mental health and wellbeing

Manage actions and behaviours Manage medication Make decisions and organise life

Making decisions and having control over day to day life

2017/2018 (Q2) 2018/2019 (Q2) Source: Adults Social Care - 2018/2019


Number of Pupils 2016/2017 2017/2018

Primary 13,517 13,600

Secondary 8,188 8,421


York Profile

Access to local services

8.8

32.4

10.0

17.4

20.4

12.2 12.8

22.3

0.0

5.0

10.0

15.0

20.0

25.0

30.0

35.0

40.0

GP Hospital Primary school

Secondary school

Further education

college

Employment centre

(up to 500 jobs)

Employment centre

(500 - 5000 jobs)

Employment centre

(over 5000 jobs)

Travel time (minutes) by public transport / walking to nearest...

National York - 2015/2016 2016/2017

Source: Department of Transport - Journey time statistics

8.8

22.3

9.0

14.2 15.6

8.9 10.7

18.6

0.0

5.0

10.0

15.0

20.0

25.0

30.0

35.0

40.0


Secondary school

Further education

college

Employment centre

(up to 500 jobs)

Employment centre

(500 - 5000 jobs)

Employment centre

(over 5000 jobs)

Travel time (minutes) by cycle to nearest...

National York - 2015/2016 2016/2017


7.5

17.7

8.0

10.8 11.7

7.7 8.6

14.5

0.0

2.0

4.0

6.0

8.0

10.0

12.0

14.0

16.0

18.0

20.0


Secondary school

Further education

college

Employment centre

(up to 500 jobs)

Employment centre

(500 - 5000 jobs)

Employment centre

(over 5000 jobs)

Travel time (minutes) by car to nearest...

National York - 2015/2016 2016/2017



York Profile

York National

102.90 44.62

92.00% 91.39%

1.00% 2.32%

1.00% 24.02%

42.00% 48.95%

Talkabout Survey Respondents - Equality profile

Average download speed (Mb/s) slower than the National average

Superfast broadband availability worse than the National average

Measure Summary

Broadband coverage and speeds

In March 2017 the UK Government introduced the Universal Service Obligation (USO) for broadband as part of

its commitment in the UK Digital Strategy to ensure that the UK has world-class digital connectivity and inclusion.

This data is based on House of Commons Library analysis of Ofcom’s Connected Nations data. Ofcom collected and analysed data from

major fixed telecoms operators (BT, Virgin Media, Sky, Talk Talk, Vodafone and KCOM). The availability data also includes coverage

information provided by alternative network providers (B4RN, BU-UK, City Fibre, Gigaclear, Hyperoptic, ITS and Relish). Due to

variations in broadband performance over time, Ofcom cautions that the data should not be regarded as a definitive and fixed view of the

broadband infrastructure but rather a snapshot of current variation in availability and performance across the country.

Resident Engagement

superfast speeds (over 30 Mb/s) lower than the National average

Connections receiving:

slowest speeds (under 2 Mb/s) lower than the National average

slower speeds (under 10 Mb/s) lower than the National average

49.7% 48.7%

0.6% 3.4% 6.5% 11.4%

24.9%

34.6%

18.6%

95.3%

3.4%

14.7% 9.8%

0%

20%

40%

60%

80%

100%

Female Male Age 18-24

Age 25-34

Age 35-44

Age 45-54

Age 55-64

Age 65-74

Age 75+

Ethnicity: White

Ethnicity: Other BME

Disabled Carer

Q3 Q1

Source: Talkabout Survey - Q3 2017/2018, Q1 2018/2019

Number of Responses: Q3 - 480, Q1 - 487

68.8%

8.7%

0.2%

22.3%

2.1% 1.6% 0.7%

95.7%

0%

20%

40%

60%

80%

100%

Married Co-Habiting Civil Partnership Single Bisexual Gay Man Gay Woman/ Lesbian

Heterosexual/ Straight

Q3 Q1

Source: Talkabout Survey - Q3 2017/2018, Q1 2018/2019


York ProfileResident responses about the Local Economy

Resident satisfaction responses about their Local Area

Resident satisfaction responses about Public Realm in their Local Area

79.1% 73.9%

45.7%

68.1%

38.2% 38.4%

0%

20%

40%

60%

80%

100%

work inside York area

agree their skills and

qualifications are suited to

jobs available in York

disagree that to develop their

career need to commute out

of York

disagree that to continue working in York, they will have to retrain

agree the Council and its partners

are helping to create jobs in

the city

agree the Council and its partners

are supporting economic

growth

Respondents who are retired or not working due to long term illness or disability were unable to answer the following

Q3 Q1

Source: Talkabout Survey - Q3 2017/2018, Q1 2018/2019 NB - Number of responses varies for each question

73.2%

88.1% 88.6%

76.4% 75.1% 81.7%

89.7%

25.7%

0%

20%

40%

60%

80%

100%

that York is a safe city to live in

their local area as a

place to live

it is important to feel part of

their local area

they belong to their

local area

their local area is a place where people from

different backgrounds get on well together

their local area is a good place for

children and young people to grow up

it is important that residents can influence decisions in

their local area

they can influence decisions in their

local area

Respondents were asked to consider their Local Area as the area within 15-20 minutes walking distance from their home

Q3 Q1


84.8% 87.3% 79.9%

56.0%

76.6%

54.3%

64.7%

87.6%

0%

20%

40%

60%

80%

100%

Hate crime Noisy neighbours

or loud parties

People hanging around on the streets

Rubbish or litter lying

around

Vandalism, graffiti and

other deliberate damage to property or

vehicles

People using or dealing drugs

People being

drunk or rowdy in public places

Abandoned or burnt out

cars

Respondents reporting the following as 'not a problem'

Q3 Q1



York Profile

York Council house tenants satisfied with / agree that...

Resident satisfaction responses about the Council (and partners)

60.3%

42.7%

25.7%

45.2%

74.8%

35.6%

42.8%

22.0%

15.0%

0%

20%

40%

60%

80%

100%

Satisfied with the way the Council runs things

Agree the Council provides value for money

Doing well at reducing air pollution

Doing well at improving

green spaces

Doing well conserving

York's heritage

Doing well at improving the quality of streets/

public spaces

Doing well helping to

reduce amount of household

waste

Doing well helping to

reduce carbon

footprint

Doing well encouraging the use of

low emission vehicles

Q3 Q1


78.72%

80.97% 81.89%

86.79% 86.00%

72.00%

74.00%

76.00%

78.00%

80.00%

82.00%

84.00%

86.00%

88.00%

90.00%

the way their landlord deals with repairs and maintenance generally

the overall quality of their home

their neighbourhood as a place to live

the overall service provided by their

landlord

staff were helpful (last contact with

landlord)

2015/2016 2016/2017 2017/2018 Source: Tenants Satisfaction Survey

60.32%

84.49% 84.93%

73.28%

0.00%

20.00%

40.00%

60.00%

80.00%

100.00%

the way their landlord deals with complaints

their rent provides value for money

their landlord treats them fairly and with

respect

their landlord listens to their views and

acts on them



York ProfileYork Council house tenants say is a major problem in their neighbourhood...

Elderly singles and couples, homeowners, comfortable homes, additional pensions above state, don't like new

technology.

H Aspiring Homemakers

Younger households, full-time employment, private suburbs, affordable housing costs, starter salaries.

D Domestic Success

Families with children, upmarket suburban homes, owned with a mortgage, 3 or 4 bedrooms, high internet use.

E Suburban Stability

Older families, some adult children at home, suburban mid-range homes, 3 bedrooms, have lived at same

address some years.

B Prestige Positions

High value detached homes, married couples, managerial and senior positions, supporting students and older

children, high assets and investments.

M Family Basics

Families with children, aged 25 to 40, limited resources, some own low cost homes, some rent from social

landlords.

Experian Groups

J Rental Hubs

Aged 18-35, private renting, singles and sharers, urban locations, young neighbourhoods.

F Senior Security

0.76%

30.96%

11.56%

21.82%

15.72%

12.09%

6.73%

11.43%

0.00%

5.00%

10.00%

15.00%

20.00%

25.00%

30.00%

35.00%

abandoned or burnt out

vehicles

car parking

disruptive children/

teenagers

dog fouling /dog mess

drug use or dealing

drunk or rowdy

behaviour

noise from traffic

noisy neighbours


6.17% 4.59%

2.91%

12.76%

3.66% 4.91%

16.26%

0.00%

5.00%

10.00%

15.00%

20.00%

25.00%

people damaging

your property

problems with pets & animals

racial or other

harassment

rubbish or litter

vandalism or graffiti

other crime

conditions of roads/

pavements



York Profile

Families with children, renting from social landlord, pockets of social housing, lower wage service roles, relatively

stable finances.

Oldest average age of 78, mostly living alone, own comfortable homes outright, final salary pensions, low

technology knowledge.

J43 Student Scene

Full-time students, halls of residence, homesharing private renters, frequent internet usage, most have

smartphones.

F24 Bungalow Haven

Elderly couples and singles, own their bungalow outright, neighbourhoods of elderly people, may research online,

like buying in store.

M56 Solid Economy

F22 Legacy Elders

Students among local residents, close proximity to universities, cosmopolitan atmosphere, often terraces, two-

thirds rent privately.

J41 Central Pulse

Aged under 35, city centre regeneration, rent small new build and converted flats, graduate starter salaries, most

frequent cinema goers.

J40 Career Builders

Singles and cohabitees 36+, family neighbourhoods, middle managers, large outstanding mortgage, comfortable

income.

I39 Ageing Access

Average age 63, often living alone, most are homeowners, modest income, 1 or 2 bed flats and terraces.

Couples aged 56 and over, children have left home, live in long-term family home, book holidays and tickets

online, comfortable detached homes.

Experian Types

Most aged 26-35, singles and cohabiting couples, good incomes from career jobs, rent /own nice apartments,

pleasant neighbourhoods.

D17 Thriving Independence

B05 Empty-Nest Adventure

J42 Learners & Earners


york profile summary - york open data · york profile summary • york has 208,163 residents with...

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