yolandamartinez
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YOLANDA MARTINEZ Woodhaven, MI 48183
[email protected] 734.552.3619 www.linkedin.com/in/yolandalmartinez
FINANCE PROFESSIONAL Process improvement / Support and training
An experienced manager with excellent interpersonal, problem solving skills with experience in billing, account receivables and commissions. Created, trained and supported standard operating procedures resulting in increased productivity and reduction of billing errors. A trustworthy organized self starter with a positive attitude, excellent communication skills and an embracer of change. Expertise in:
▪ Creative Thinking
▪ Problem Solving analytical
▪ Service orientated
▪ Relationship builder
▪ Motivated / Self Directed
▪ MS Excel and Word
▪ Managerial skills
PROFESSIONAL EXPERIENCE
Automatic Data Processing
Consultant and Support for 5 finance regions in ADP. 2008 to 2016 Reviewed and revised processes for standardization and accuracy for increased productivity. Supported and assisted finance teams with research and problem solving during the week and month end deadlines. ● Received CFO award for revision of an ADP product resulting in accurate billing and reduced credits ● Enhanced processes for Accuracy and productivity ● Maintained website for standard operating processes ● Chaired team meetings to open lines of communication to address team concerns and to send one
message of resolutions creating FAQ guideline. ● Developed system process to assist with manual research efforts reducing work hours from 60 to 8.
Automatic Data Processing Accounting Manager 1994 to 2008 Maintained weekly forecast. Resolved all unexplained billing variances weekly to controller. Established checks and balances to confirm all billing was captured. Addressed concerns for both external and internal clients. Responsible for billing, accounts receivable and commissions. ● Managed 10 associates who resided in 4 different locations ● Created process to assist with workload sharing across the locations ● Transitioned team through consolidation with positive team outlook ● Developed and implemented rotational Accounting task process ● Interacted with clients on issues assisting with resolutions
EDUCATION Attended HFCC Dearborn, Mi
Liberal arts and Accounting degree not completed. Interested in returning to finish degree.