Qualified Candidates. Better Jobs. No Charge.

of Pursuing

New Horizons

for North

Central Texas

2015-2016

ANNUAL

REPORT

20 YEARS

2

TRANSFORMATIONAL Leadership

Workforce Solutions for North Central Texas is

continually developing strategies to meet the changing

requirements of the workforce, and ensure job seekers

have the skills required for success.

In 2016, we celebrated 20 years of leadership in

advancing an innovative workforce. Over the years,

we have built a strong network of community

partnerships that work together to connect people to

work opportunities and make positive impacts on the

economic growth of North Central Texas.

As the Chair of the North Central Texas Workforce

Development Board, I am honored to serve with the

dedicated leaders who work on our Board. With their

help, we are well equipped to address the economic,

education and workforce issues facing our region.

Sincerely,

Mickey Hillock

Board Chair,

North Central Texas Workforce Development Board

Mickey Hillock, Board ChairPrivate Sector, Navarro County

Roger Harris, Board Vice ChairPrivate Sector, Collin County

David Bristol, Board SecretaryPrivate Sector, Collin County

WORKFORCE BOARD OFFICERS WORKFORCE BOARD MEMBERSAaron Thibault Private Sector Collin County

Ada Lawniczak Private Sector Denton County

Brenda Kihl Education Collin County

Carlton Tidwell Private Sector Kaufman County

Carol Longacre Private Sector Denton County

Chip Evans Literacy Council At-Large

David Pietruszynski Private Sector Ellis County

David Setzer Executive Director

Debra Wakeland Private Sector Ellis County

Catherine Tietjen, Board TreasurerCommunity Based Organization Parker County

Meera Ananthaswamy, Past Board Chair Private Sector, Collin County

2

2015-2016

ANNUAL

REPORT

2015-2016

ANNUAL

REPORT

3

Workforce Solutions for North Central Texas is

continuously improving its service delivery model.

With an inclusive strategic planning process and a

new business engagement strategy, we are setting

priorities and focusing energy and resources to

strengthen operations and work with partners and

stakeholders toward accomplishing common goals.

We recognize the value of aligning workforce and

educational resources to increase the success and

economic self-sufficiency of workers and to meet the

needs of business.

I want to personally thank our dedicated staff for an

incredible job of serving our customers. This year,

Workforce Solutions for North Central Texas met or

exceeded all state performance measures, served

88,588 job seekers and helped over 9,395 employers.

We provided subsidized child care to an average of

5,804 children per day and moved 569 customers

toward self-sufficiency through training.

We look forward to what the future brings as we

continue to carry out our mission. I sincerely thank

our Chief Elected Officials, Board members, Workforce

Contractor, and employees for their leadership,

dedication and support.

Sincerely,

David K. Setzer, CPSM, C.P.M., CWE

Executive Director,

Workforce Solutions for North Central Texas

WORKFORCE BOARD MEMBERS

Earl Woolbright Public Employment Services, TWC

Edward Grand-Lienard Private Sector Rockwall County

Elaine Zweig Adult Basic Education/ Child Care, At-Large

Emily KlementEducation Denton County

James Henderson Public Assistance At-Large

Jason Gomez Education Kaufman County

Jennifer SuguitanPrivate Sector Collin County

Kenny WeldonCommunity-Based Organization Erath County

Larry Barnett Economic Development Ellis County

Lisa HuffakerCommunity-Based Organization Palo Pinto County

Michael McGowanPrivate Sector Hood County

Mike HinojosaOrganized Labor At-Large

Robert Hill Private Sector Collin County

Rolanda Greer Private Sector Collin County

Ron Smitherman Organized Labor At-Large

Scott McCune Vocational Rehabilitation Services TWC

Roselyn Lane Private Sector Hunt County

3

VISION The recognized leader

in building tomorrow’s

workforce.

MISSION To advance business-

driven talent

development strategies

that promote economic

growth, opportunity

and a quality workforce.

VALUES Respect, Integrity,

Collaboration,

Excellence

2015-2016

ANNUAL

REPORT

In 1993, the State of Texas created a workforce

development system designed to improve service

delivery by consolidating employment related education

and job training programs and providing local control

and coordination of services through local workforce

development boards.

On May 23, 1996, Governor George W. Bush certified the

North Central Texas Workforce Development Area

(WDA) to include Collin, Denton, Ellis, Erath, Hood,

Hunt, Johnson, Kaufman, Navarro, Palo Pinto, Parker,

Rockwall, Somervell and Wise counties. On July

25, 1996, the Chief Elected Officials of the WDA

signed a partnership agreement forming

the North Central Texas Workforce

Development Board (Board).

20 YEARS of Pursuing New Horizons

2015-2016

ANNUAL

REPORT

Population1

1996 . . . . . . 1,347,151

2016 . . . . 2,684,253

Labor Force2

1996 . . . . . . 754,087

2016 . . . . .1,432,066

Employed2

1996 . . . . . . 728,061

2016 . . . . . 1,381,875

Unemployment Rate2

1996 . . . . . . . . 3 .5%

2016 . . . . . . . . 3 .5%Source: 1Texas Department of State Health Services (1996); Census 2015, annual average growth rate since 2005 (2016)2October 2016 LAUS and Tracer 2 LMCI

20 YEARS of Pursuing New Horizons

The integrated system, known as Workforce Solutions

for North Central Texas, consists of a Board of

Directors and a network of 12 workforce centers

located throughout the WDA. The Board oversees

the planning, oversight, policy guidance and design

of services. The workforce centers, managed by

a contracted service provider selected through a

rigorous and competitive procurement process,

provide direct service delivery to job seekers and

businesses. Today, the Board oversees approximately

$60 million in federal funds.

1 9 9 6 - 2 0 1 6

for North Central Texas

5

20 YEARS

OF PURSUING

NEW HORIZONS

STRATEGIC GOALS• Enhance business engagement and inclusive human

capital development through service delivery designs

that invite participation without regard to barriers.

• Develop and maintain a technology platform that

attracts participants, employers and job seekers, and

allows everyone to share, transact and find value in the

workforce system.

• Improve organizational focus, communication

and leadership decision making to include data-

driven continuous improvement, accountability and

effectiveness.

• Recruit and retain competent professionals by

expanding professional development opportunities and

offering clear and focused career tracks.

As of September 30, 2016, Workforce Solutions

for North Central Texas achieved 98% of its year one

goals and completed 37% of its four-year strategic plan.

6

7

2015-2016

ANNUAL

REPORT

ENHANCING BUSINESS ENGAGEMENT and Human Capital Development

8

BUSINESS Development UnitIn 2015, Workforce Solutions for North Central Texas

embarked on a mission to reshape the Business

Development Unit (BDU). Now fully implemented,

the new model relies on a team of ten staff members

who aim to leverage resources by engaging employers

and gathering intelligence that strengthens service

delivery design.

The BDU was recognized with the TWC 2016 Industry

Sector Outreach Award for working with employers,

economic development and education partners to

respond to workforce shortages in targeted industries.

Through its commitment to maximize use of grant

funds and establishment of new sector development

plans such as “Inspire North Texas,” the BDU continues

to respond to the demands of business and industry

with award-winning, innovative solutions.

SKILLS DEVELOPMENT Grants The Texas Workforce Commission’s Skills Development

Fund (SDF) program is a job training program designed

to meet the unique training needs of employers. This

customized training program assists employers in

identifying and closing workforce skill gaps. The SDF

provides community colleges resources to quickly

respond to the needs of business by delivering

customized and targeted skill enhancements to both

new hires and current employees.

ENHANCING

BUSINESS

ENGAGEMENT

AND HUMAN

CAPITAL

DEVELOPMENT

8

In partnership with local community

colleges and economic development

partners, Workforce Solutions for North

Central Texas facilitated the award of

more than $3.8 million in SDF grants in

2016, training 382 new workers and 1,944

existing workers.

INSPIRE North TexasWorkforce Solutions for North Central

Texas participated in a local initiative

with the Frisco Economic Development

Corporation. This innovative industry

sector outreach sparked discussion of

workforce needs for local high-tech

businesses, particularly those in the

gaming industry.

The goal was to identify solutions to

address industry needs for the digital

technology industry sector and to gather

information from industry representatives

on their most pressing workforce needs.

The discussion led to the establishment

of the High-Tech Industry Sector

Development Plan, “Inspire North Texas.”

“Inspire North Texas” offers employers

and employees in the technology

sector a place to network, share ideas,

identify industry-related needs and

create a strategy to identify training and

certifications needed to expand and

enhance the available workforce. Because

the technology industry is ever-changing,

it is of the utmost importance to keep

dialogue open and to strategize for sector

support. Every partner benefits when all

partners understand the direction the

industry is headed and can anticipate

internal changes to facilitate growth.

2015-2016

ANNUAL

REPORT

2016 GRANT AWARDS BY COLLEGECOLLEGE NAME NEW JOBS EXISTING JOBS DOLLARS AWARDED

Collin College 58 260 $557,417

North Central Texas College 168 597 $1,233,798

Paris Junior College 5 18 $41,399

Ranger College 77 711 $991,705

Texas State Technical College 74 358 $987,881

Totals 382 1,944 $3,812,200

9

IN TWENTY YEARS, THE POPULATION

IN NORTH CENTRAL TEXAS MORE

THAN DOUBLED! THERE ARE 2,875,264 PEOPLE OCCUPYING

OUR 14 COUNTIES.

ENHANCING

BUSINESS

ENGAGEMENT

AND HUMAN

CAPITAL

DEVELOPMENT

H1-B TECHNICAL SKILLS Training Grant In April of 2012, Workforce Solutions for

North Central Texas and its partners,

North Central Texas College, AT&T, IBM

and Lockheed Martin, were awarded a

$4.9 million grant from the Department

of Labor. Funds were used to provide

education, training and job placement

assistance in the fields of information

technology (IT), science, technology,

engineering and math (STEM). The

intent of the grant was to raise the

technical skill levels of American

workers and, over time, help businesses

reduce their reliance on the

H1-B program.

Over 6,400 incumbent workers and 140

long-term unemployed/underemployed

participants received necessary

training, skills and certifications to

address the skills shortage in the IT and

STEM industries within the Dallas-Fort

Worth region through the grant. The

training provided stackable credentials,

increasing the ability of participants to

gain, retain and advance in employment.

INDUSTRY RECOGNIZED Skills Certification Initiative The Industry Recognized Skills

Certification Initiative provides capacity

to increase the number of workers with

industry-recognized skills certifications

supporting high-demand occupations.

Workforce Solutions for North Central

Texas partnered with Ranger College,

FMC Technologies, Stephenville ISD and

Stephenville Economic Development

Corporation to develop and implement a

curriculum for entry-level employment

as a machinist.

In collaboration with Ranger College,

FMC Technologies assisted in providing

on-going support to include, among

other things, equipment, guest lectures,

plant tours, sample materials, machine

programming support and maintenance

support.

The program is anticipated to train

14 students in its first year. Upon

completing the program students

may receive a Level I Machining

Certificate from Ranger College and

are prepared to take the National

Institute of Metalworking Skills (NIMS)

10

2015-2016

ANNUAL

REPORTCertification Exam. The academic and portable

industry-recognized certifications prepare the students

to apply for employment locally at FMC Technologies

and throughout the nation. Ranger College and

Stephenville ISD are currently working to develop the

initiative as a dual credit program with enrollment to

begin in the Fall of 2017.

ADULT EDUCATION & Literacy Integration PartnershipThe Adult Education & Literacy/North Central

Workforce Regional Coalition was formed in 2015 to

promote integration, cooperation and collaboration.

The Regional Coalition addresses transitional issues,

shares information and best practices, explores

systems and services for closing strategic and

operational gaps in services and ensures integration

of services within the North Central Texas Workforce

Board area. Participating partners include Denton ISD,

Weatherford ISD and Navarro College.

In July 2016, Workforce Solutions for North Central

Texas hosted two Adult Education & Literacy (AEL)

summits for business leaders and other stakeholders

to learn about the program, and to discuss how

Workforce Solutions for North Central Texas can better

serve them. Strategic integration with AEL service

delivery allows for workforce system engagement and

support to AEL grant recipients in various activities

that promote student success in career and higher

education goals.

11

CAREER PATHWAYS Governor Greg Abbott established the Tri-Agency

Workforce Initiative in March 2016, to assess local

economic activity, examine workforce challenges and

opportunities and discover innovative approaches to

meet education and workforce goals. The Commissioners

of the Texas Education Agency (TEA), Texas Higher

Education Coordinating Board (THECB) and the Texas

Workforce Commission (TWC) addressed the Governor’s

request by developing four prime recommendations:

• Identify statewide initiatives for the next generation that

will make Texas the clear leader in targeted fields and

position the state for economic preeminence.

• Strengthen pre-kindergarten through high school

academic instruction to establish students’ foundational

skills in math, science, language arts and social studies

so that students graduate high school career or college

ready and are prepared for lifelong learning.

• Build a proactive, ongoing partnership among the

TEA, THECB, TWC and other stakeholders to align

the educational goals of Texas with the state’s higher

education plan of 60x30TX, which aims for 60% of

25 to 34-year olds to hold either a certificate or degree

by 2030, with the goal of growing the state’s workforce,

industry and the economy.

• Identify services for Texas veterans and advance

strategies to enhance their education and employment

opportunities, while developing solutions to ensure a

seamless and accelerated transition back into the

Texas workforce.

ENHANCING

BUSINESS

ENGAGEMENT

AND HUMAN

CAPITAL

DEVELOPMENT

12

2015-2016

ANNUAL

REPORTIn 2016, Workforce Solutions for North Central Texas

hired a Career Pathways Coordinator to work with

colleges, primary and secondary education and

other system stakeholders to align local strategies

with state strategies and connect education and

training programs to the skills and knowledge

required to secure or advance in-demand industries

and occupations.

HIRING Red, White & You! November 2015 marked the fourth consecutive year

of partnership between Workforce Solutions for

North Central Texas, Tarrant County and Greater

Dallas for the TWC statewide Hiring Red, White &

You! job fair. Held at Globe Life Park in Arlington,

the collaboration included local partners, the Texas

Veterans Commission and the Texas Medical Center.

Hiring Red, White & You! connects veterans and

their spouses with employment opportunities. The

job fair attracted 266 employers with over 1,000 job

seekers and resulted in 104 on-site hires.

13

INTEGRATION OF Vocational Rehabilitation As a result of legislation passed on

September 1, 2016, the state agency

known as the Department of Assistive

and Rehabilitative Services (DARS) was

transferred to the Texas Workforce

Commission (TWC). Transition teams

including individuals from DARS and

TWC worked together to integrate what is

now known as Vocational Rehabilitation

Services (VRS) into the workforce system.

Corsicana and Waxahachie workforce

centers were selected as early transition

sites for the integration. Strong

collaboration, planning and frequent

communication with VRS regional staff

were critical to address, among other

things, space planning, IT reconfiguration

requirements, furniture and equipment

needs for staff and VRS customers.

VRS partners were incorporated into

the Voice Over Internet Protocol (VOIP)

system which connects staff throughout

the region with 4-digit extensions.

VRS is identified in the automated call

system providing customers easy access

to VRS staff. Customers benefit from

an expanded network of employment

connections and on-site expertise for

job seekers with special needs.

INVITING Participation Workforce Solutions for North Central

Texas has implemented a system to meet

and exceed accessibility standards for

persons with disabilities. Utilizing the

comprehensive 2012 Texas Architectural

Standards used by Vocational

Rehabilitation (formerly Department of

Adult Rehabilitative Services), workforce

centers are more accessible than ever.

Workforce Solutions for North Central

Texas is currently working with local

governments, educators, economic

developers and other community partners

to develop a four-year plan to address

barriers that may diminish access to

services.

The consortium has begun conducting

an environmental scan to evaluate

the current technology infrastructure,

identify gaps and recommend action

that could positively impact the success

of designated populations. It is also

evaluating the possibility of implementing

virtual services as a medium for routine

services such as Unemployment

Insurance (UI) orientations for claimants

in remote areas.

ENHANCING

BUSINESS

ENGAGEMENT

AND HUMAN

CAPITAL

DEVELOPMENT

14

15

2015-2016

ANNUAL

REPORT

PROMOTING EXCELLENCE in Early Education

PROMOTING

EXCELLENCE

IN EARLY

EDUCATION

16

CHILD CARE Workforce Solutions for North Central Texas is committed

to supporting quality child care practices that provide

lasting benefits to our future workforce. In 2016, 86

caregivers graduated from the Child Development Associate

(CDA) course, and 12 participants were awarded an Early

Childhood Management Institute (ECMI) Administrator’s

Credential. Additionally, nine caregivers at Texas Rising Star

facilities were awarded college scholarships.

In the past year, 56 Saturday trainings were offered and over

2,000 early childhood professionals benefitted from quality

training. Plus, 149 scholarships were awarded to providers for

national and state conferences, and 258 employees of TRS

facilities were trained on Frog Street Press curriculum.

TEXAS RISING STAR AssessmentsTexas Rising Star (TRS) is the state’s quality rating and

improvement system for implementing quality child care

across the state. Workforce Solutions for North Central

Texas has 47 child care providers who participate in TRS,

five of which entered the program in the past year. These

providers are monitored yearly and assessed every three

years. Early Childhood Specialists work closely with TRS

providers, as mentors and assessors, to ensure that these

providers are operating within TRS standards, and they

hosted four informational meetings in the region to

promote TRS to interested child care providers.

EQUIPMENT AND Material GrantsWorkforce Solutions for North Central Texas provided

over $250,000 in grants to FY 2016 Texas Rising Star

providers who scored a 2-star or above on their TRS

assessments. These grants allowed providers to enhance

their centers with equipment, materials and curriculum.

Workforce Solutions for North Central Texas provided over

$90,000 in Inclusion and Expansion grants to child care

providers to expand their capacity to care for infants and

toddlers, including those with special needs. Through these

grants, child care providers increased capacity to deliver

services for 60 children with special needs and expanded

capacity for infants and toddlers by 84 new slots.

17

2015-2016

ANNUAL

REPORT

17

DEVELOPING AND MAINTAINING a Technology Platform

GOING PAPERLESS After a robust procurement process,

Workforce Solutions for North

Central Texas selected DocuNav to

implement an Enterprise Content

Management (ECM) System. The

Laserfiche application is designed to

create a paperless environment for

the management and maintenance

of programmatic documentation and

customer/participant case files. The

application will automate business

processes to increase efficiencies

across all programs administered by

Workforce Solutions for North Central

Texas and has a projected launch date

of September 5, 2017.

Getting SocialAs a part of its social media outreach

strategy, Workforce Solutions for North

Central Texas launched a YouTube

channel. In addition to posting the video

version of the 2015-2016 Annual Report,

Workforce Solutions for North Central

Texas produced and is sharing several

professional videos designed to assist

unemployed job seekers with tips for a

successful job search. Video lessons such

as resume writing, interviewing and

completing online applications create

a valuable experience for customers

and stakeholders looking for helpful

information. Videos can be accessed

via www.dfwjobs.com or at

https://goo.gl/V5b2sb.

Career CoachThe Texas Workforce Commission

Labor Market and Career Information

(LMCI) Supplemental Services Grant

provided funds to the Board to enhance

and supplement current LMCI activities

and resources. In May 2016, Workforce

Solutions for North Central Texas added

“Career Coach” to current LMCI resources

to assist job seekers and young adults

make data-driven career decisions. “Career

Coach” is a user-friendly, web-based tool

that connects job seekers to careers and

training providers by linking current and

local occupation information with career

interests. It provides local labor market data

such as wages, employment, job postings,

education and training requirements.

“Career Coach” provides tools to help with

job search including:

• Translation of Military Occupation

Codes (MOC) to civilian careers

• Assessments to determine careers that

match interests

• Easy resume builder which provides

phrases to select work-related activities

• Hot Jobs – local employers posting jobs

by career

• Easy-to-read job outlook information

Since log in is not required, students

and the general public can freely access

the site for resources. “Career Coach”

can be accessed at https://dfwjobs.

emsicareercoach.com/.

DEVELOPING

AND

MAINTAINING

A TECHNOLOGY

PLATFORM

18

2015-2016

ANNUAL

REPORT

19

IMPROVING ORGANIZATIONAL FOCUS and Recognizing Excellence

CONTRACTED PERFORMANCE UPDATE In fiscal year 2016, Workforce Solutions for North Central Texas

served 88,588 job seekers by providing a variety of job search tools

including access to computers, education and training opportunities

and pre-employment workshops.

IMPROVING

ORGANIZATIONAL

FOCUS AND

RECOGNIZING

EXCELLENCE

FINANCIAL UPDATE Workforce $22,355,8381

Child Care $36,715,2491 Other $933,4692

Total Budget $60,004,556

Source: 1 TWC BCY16 Performance Overview Dashboard EOY September 20162 TWIST, November 2016 3 TWC BCY16 High Profile Measures Report EOY September 2016

Source: 1 North Central Texas Workforce Development FY2016 Approved Budget 2TWC Summary of FY2016/PY2015 Allocations

331 Young adults served3

20,038 claimants gained reemployment within 10 weeks1

58,558 Job seekers enterED employment after exit1

86% OF Child care recipients receiving TANF benefits obtained self-sufficiency within 12 months2

9,395 employers received workforce assistance3

5,804 Children served per day1 (on average)

FINANCIAL UPDATE

20

COUNTYTOTAL

JOB SEEKER VISITS1

TOTAL INDIVIDUALS

TRAINED2

TRAINING EXPENDITURES3

Collin and Rockwall 33,909 168 $648,797

Denton and Wise 13,691 154 $399,874

Ellis 14,775 45 $223,139

Erath 5,888 26 $94,995

Hood and Somervell 5,628 23 $60,339

Hunt 7,940 42 $184,482

Johnson 10,575 22 $75,593

Kaufman 11,120 45 $104,434

Navarro 13,487 44 $247,349

Palo Pinto and Parker 10,521 42 $111,964

Mobile Workforce Unit 2,136 N/A N/A

Total 129,670 611 $2,150,966

FINANCIAL UPDATE FINANCIAL UPDATE ExpenditureS

FUNDING SOURCE 1996 2001 2016

WIA\WIOA $5,220,000 $7,460,000 $11,300,000

TANF $920,000 $1,250,000 $3,200,000

SNAP $120,000 $170,000 $1,100,000

Child Care $19,060,000 $41,500,000

Other $3,070,000 $2,300,000

Total $6,260,000 $31,010,000 $59,400,000Source: The expenditures for 1996 and 2001 are based on estimates due to limited available data from that time period. All expenditure totals include newly allocated plus carryover funding.

20 YEAR FUNDING SUMMARY

BY THE NUMBERS

21

Source: 1 TWC BCY15 Performance Overview Dashboard EOY September 20162 TWIST, November 2016 3 TWC BCY16 High Profile Measures Report EOY September 2016

QUALITY TEXAS FoundationIn 2016, Workforce Solutions for North

Central Texas submitted a Progress

Level application to the Quality Texas

Foundation. The Progress Level requires

an organization to address approximately

three-quarters of the criteria under

the Baldrige Performance Excellence

Program. In addition to recognition for

this achievement, feedback was received

on how to improve as an organization.

For 2017, Workforce Solutions for North

Central Texas will continue to address

the excellence criteria and incorporate

more of it in the coming years. Working

in a systematic manner, improvement

strategies will be implemented within

the framework of the strategic planning

process and all will be tied to business-

driven priorities.

AEP AwardIn August 2016, in partnership with North

Central Texas Council of Governments,

Workforce Solutions for North Central

Texas received the Achievement of

Excellence in Procurement® (AEP) award

from the National Procurement Institute,

Inc. (NPI) for the sixth consecutive year.

The AEP award recognizes organizational

excellence in public procurement.

Workforce Solutions for North Central

Texas was one of only 21 special districts

in the United States to receive the award.

LOCAL EMPLOYER of ExcellenceGearbox Software, LLC, in Frisco, Texas,

employs over 300 people and is an

award-winning, independent interactive

entertainment developer. Known for

developing popular games, including

Borderlands and Tony Hawk Pro Skater

3, Gearbox offers opportunities for tech-

savvy job seekers to break into the multi-

billion-dollar gaming industry.

Gearbox supports local institutions

of higher learning through skills

development of future gamers and

invests in local talent by providing

paid internships. Through the Local

Innovation Partnership Grant from the

Texas Workforce Commission, Gearbox

partnered with Workforce Solutions for

North Central Texas on an initiative to

upgrade the skills of 44 employees.

WEATHERFORD ISD Adult Education and Literacy AwardsWeatherford Independent School District,

in partnership with Workforce Solutions

for North Central Texas, was recognized

by the Texas Workforce Commission for

two Adult Education and Literacy (AEL)

awards, totaling $90,000. The AEL awards

recognize partners who demonstrate

exemplary performance and outstanding

AEL service delivery in partnership with

employers, community colleges and

workforce boards.

IMPROVING

ORGANIZATIONAL

FOCUS AND

RECOGNIZING

EXCELLENCE

22

2015-2016

ANNUAL

REPORT

23

EXPANDING Professional DevelopmentIn February 2016, Sheacy Thompson, Business

Development Liaison, was approved for membership

by the Board of Directors for the Frisco Rotary Club,

which is part of Rotary International.

In April 2016, Te’sha Johnson and Sheacy Thompson, Business Development Liaisons,

successfully completed the Basic Economic

Development course.

In May 2016, Kay O’Dell, Senior Program Manager,

completed coursework at the University of

Oklahoma’s Economic Development Institute

(OU EDI).

In June 2016, Danielle Stellrecht, Research Analyst,

received the EMSI Career Coach Certification.

Andrea “Shenee’” Bagsby, Senior Early Childhood

Specialist, graduated in February 2016 with a Master

of Arts degree in Organization Management from

Ashford University.

Sheacy Thompson Te’sha Johnson Kay O’Dell

Danielle Stellrecht

Andrea “Shenee’” Bagsby

WWW.DFWJOBS.COM

P.O. BOX 5888ARLINGTON, TX 76005-5888

PHONE 817-695-9184

FAX 817-640-6480

Workforce Solutions for North Central Texas is an equal opportunity employer/program. Auxiliary aids and services are available upon request to individuals with disabilities. For the hearing impaired, call TDD 1-800-735-2989 or VOICE 1-800-735-9288. Workforce Solutions for North Central Texas services are provided based on eligibility.

RES

PECT ★ INTEGRITY ★ COLLABORATION ★ EXCELLENCE

VISION: The recognized leader in building

tomorrow’s workforce.

RES

PECT ★ INTEGRITY ★ COLLABORATION ★ EXCELLENCE

VISION: THE RECOGNIZED LEADER IN BUILDING

TOMORROW’S WORKFORCE.