YamWin ConversationsSocial Journey Template

What is a YamWin Conversation?Your network contains valuable conversations that show how Yammer helps employees to collaborate, communicate and get more done.

Examples of YamWin conversations involve instances when employees have used Yammer to: ask questions and find answers faster; collaborate to solve a problem; discover valuable information from past discussions; connect individuals to expertise and information; connect individuals across geography or job titles; and much more.

Tagging conversations with the topic “Value" or “YamWin" can be a great way organize quality Yammer threads and make them easy to resurface.

However, sometimes reading a thread doesn't expose the inherent value that lies underneath. This guide helps explain how to uncover the underlying business value.

Additional Resource: http://blog.yammer.com/blog/2010/05/mining-the-value-of-microsharing.html

Like

What does this thread show?

Problem resolution.

Charleston

Dallas

Salt Lake City

Chicago

Phoenix

Identification of non-routine task from an employee on the night crew. Non-Email user.

Confirmation from other stores nationally.

Executive level acknowledgement.

Natio

nal C

onnectiv

ity

*These conversations are based on true YamWin stories, but the names and events have been changed.

What does this thread show?

Application of Learning

Forecasting

Glo

bal C

onn

ectiv

ity

Copyright Violation?

Program Evangelist

Chicago

Atlanta

Singapore

Portland

Finding and Flaunting YamWinsYammer Leaderboards is a great starting place to identify valuable conversations. In the left navigation under Apps, click on Leaderboards to find your most popular conversations.

Additionally, train employees to add the topic to YamWin conversations when they happen! And encourage your community managers to help expose these conversations and lead by example.

Once you find these conversations, utilize them to gain support and increase engagement throughout your company. Some ways you can put these wins to work for you is by sharing examples of valuable conversations in a monthly report to senior executives or by featuring a Yammer success story in an article on your company intranet or blog.

Additional Resource: Showcase Your Network