yammer for executives pitch deck2
DESCRIPTION
dddTRANSCRIPT
Yammer for Executives
Agenda
What change are you looking to drive?
Where do you come in?
Demo & Best Practices Outcomes
What change are you looking to drive?
Teams are overwhelmed
61% of time is spent coordinating collaboration
$26,041 productivity loss per worker, per year
Employees are disengaged
Change is often met with resistance57% decline in workforce productivity
The benefits of using Yammer are real
83% of Yammer users feel better connected with
their team
25% boost in productivity in
social organizations
20% rise in supplier & partner
satisfaction
67% of new employees get up
to speed faster
78% of Yammer users
communicate more effectively
41% Of users are more prone to
share feedback via Yammer
50% of users can locate relevant
information and people faster
80% of users are more informed
with what is happening
40% greater ROI when using
Yammer and SharePoint together
Sources: IBM Global CIO Study, 2011 - Yammer User Survey, 2010 - McKinsey, The Social Economy, July 2012 - Gallup Consulting “Employee Engagement, What’s Your Engagement Ratio?”
2008 - Yammer User Surveys, 2010 and 2013
Improve team alignment- Collaborate across geos and functions- Manage projects and events- Drive competitive intelligence
Increase employee engagement - Identify expertise- Accelerate learning, development & onboarding- Share best practices
Continue to evolve- Innovate faster- Adapt and respond to change- Build a unified culture
Where do you come in?
Organizational success with social
media is fundamentally a leadership and management challenge, not a technology implementation.
The Social Organization: How to Use Social Media…
Gartner Research
Four Components of a Successful ESN1Clarity of vision
Your organization can explain how ESN helps them do their job better
2Sponsorship & Participation
Executives and key contributors are committed to driving adoption
3Integration
The right sources of business data are connected to your Enterprise Social solution
4Community Management
A proactive, analytics-based approach is applied to engaging users
Executive Engagement – Why?Top reasons why employees want their leadership to participate on Yammer:
• Validation of using Yammer
• Connection and culture
• Humanize leaders
• Recognition from leadership
• Transparency
• Direct communication
Executive Engagement – Why?Top reasons why leadership should want to participate on Yammer:
• Employees want you to!
• Research shows leadership is key to success
• Improve your reputation, humanize yourself
• Social is becoming expected leadership behavior
• Boost employee morale
• Get a pulse check on your organization
• Foster a culture of openness and sharing.
“Social CEOs lead companies with
higher reputational status”
Socializing your CEOWeber Shandwick, 2009
What are other executives saying?
14
What are other executives saying?Yammer “has solicited a degree of honesty and openness… It's been, I think, the biggest change in Telstra in terms of breaking down all 10 layers of management… I'm not Mr. Thodey, I'm David Thodey."
David Thodey CEO, Telstra
“If you engage staff in a way that shows their opinion is important, it’s extraordinary what you learn – and the excitement you generate. That’s what working social does for an organization.”
Steve CarleyCEO, Red Robin
Demo & Best Practices
Stay Engaged with Colleagues
Recognize & Praise Hard Work
Encourage & Respond to Feedback
Bring Leaders & Teams Together
Share & Receive Information
Use Announcements for company-wide messaging
Follow up on big news by sharing a Note with additional details
Share key updates with All Company to keep your
employees “in the know”
Join Groups to follow the conversations and work taking
place across teams
Businesses today are required to move fast to keep up with the ever changing needs of consumers. This can be a challenge if there’s lack of visibility into what’s happening across and outside of the organization.
Share & Receive Information
The majority of employees are disengaged and feel as though their input doesn’t matter. It’s essential to enable your employees to have a voice and show that you are listening.
Encourage & Respond to Feedback
Take note of Likes and Replies to your posts Encourage
employees to Reply to your
posts with questions and
feedback
Ask an open-ended question
Host a YamJam
Leaders and teams today are dispersed across geographies and departmental silos. It’s important to stay on top of what your fellow executives are doing and make sure leadership is in alignment.
Bring Leaders & Teams Together
Create a Leadership Group
Share regular reports and engage
in discussion around these documents
Encourage other leaders to Post updates on strategies and goals
Feedback is powerful. Employees are encouraged by the feedback and reinforcement they receive from others, especially managers and executives.
Recognize & Praise Hard Work
Post a Praise for a job well done
Like a post you find interesting or
valuable
Outcomes
• Set up your profile and notifications
• Join 3 groups of interest to you
• Post your first update
• “Like” a post you find interesting or valuable
• Download the mobile app.
Get going today!
Tip! Step through the
Getting Started Guide for Executives to get
up and running
And remember…
Lead by example and pull employees into your network with engaging communications
Engage with your members – the simplest interactions can make a big difference
It’s a journey to value – help everyone understand what that value is, why they should embark on the journey and how they will get there
Appendix
Accessing YammerAccess Yammer from your mobile device when you’re on the go.
Adjust notifications
Optimum notification settings for new users
2. Click Notifications
1. Select Edit Profile
Messages where you are @mentioned
Make Yammer relevant to you• Follow Key People
• Search for your direct reports in the
search bar
• You don't need to follow everyone
• Members will not receive a
notification if you "un-follow" them
• Join Groups
• Search and join groups that interest
you so that they appear in your
Following Feed
• No need to be too formal! This is the opportunity for you to quickly engage with
your teams and get a snapshot of what is happening on the front-line
• Keep most posts shorter than traditional communications - the idea is to engage
and start discussions
• Ask questions!
• Don't be afraid to show your personality.
Quick tips for engaging with colleagues
© 2012 Microsoft Corporation. All rights reserved. Microsoft, Windows, Windows Vista and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries.The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.