Q: I cannot remember my login to the device's admin pages, What to

do ?

A: If you have forgotten your login, you will have to re

resetting the device to its default

procedure described in "How to reset the XYFI to its default factory

settings ?". After the reset, create again your username and

password. This time, put your login in a safe place.

Q: How to reset the XYFI to its default factory settings ?

A: 1. Make sure that you have a powered USB source (battery, car

adaptor, power adaptor or a USB power source from a PC).

2. Insert the XYFI into the USB power source while pushing on the LED

button.

3. Keep pushing on the LED button for around 40 seconds until the

LED stops flashing and comes to a steady state.

4. Refer to your Quick Start Guide to connect to your XYFI using the

default settings printed on the label under one of the plastic cover

and re-create your username and password using the browser.

XYFI – FAQ

I cannot remember my login to the device's admin pages, What to

If you have forgotten your login, you will have to re-create it by

resetting the device to its default factory setting. Please follow the

procedure described in "How to reset the XYFI to its default factory

settings ?". After the reset, create again your username and

password. This time, put your login in a safe place.

How to reset the XYFI to its default factory settings ?

1. Make sure that you have a powered USB source (battery, car

adaptor, power adaptor or a USB power source from a PC).

2. Insert the XYFI into the USB power source while pushing on the LED

3. Keep pushing on the LED button for around 40 seconds until the

LED stops flashing and comes to a steady state.

4. Refer to your Quick Start Guide to connect to your XYFI using the

default settings printed on the label under one of the plastic cover

create your username and password using the browser.

version 1.3 8th July, 2013

I cannot remember my login to the device's admin pages, What to

create it by

factory setting. Please follow the

procedure described in "How to reset the XYFI to its default factory

settings ?". After the reset, create again your username and

1. Make sure that you have a powered USB source (battery, car

adaptor, power adaptor or a USB power source from a PC).

2. Insert the XYFI into the USB power source while pushing on the LED

3. Keep pushing on the LED button for around 40 seconds until the

4. Refer to your Quick Start Guide to connect to your XYFI using the

default settings printed on the label under one of the plastic covers

create your username and password using the browser.

Q: How do I know if my 3G reception is good or not ?

A: On the admin page, on the left column, under the Mobile network

section you can see the connection

Strength,

Q: How and where to change the settings of the XYFI ?

A: Settings can be changed using the web interface. Enter 'xyfi' or

'xyfi/' or '172.22.22.1' in the browser to access the admin pages.

If you are using a smartphone, enter 'm.xyfi' in your browser to

access the admin pages.

Q: Can extra memory be added and how is it used?

A: Yes, XYFI has a micro

storage. The memory can be used as

moment the micro-SD is only accessible to the user using a Windows

or MAC PC to which the XYFI is plugged.

Q: Can I send and receive SMS?

A: Yes, the XYFI supports both

owner/administrator who has access to the admin pages is able to

send and receive SMS.

Q: How do I know that a text message (SMS) has been received?

A: The LED light on the XYFI will

be seen once you start the admin pages.

Q: If I want to use a battery pack to power the XYFI, what minimum

requirements do I need to look for ?

A: The battery pack needs to

1A.

You might want to choose to use the original battery Pack made by

Option which can deliver minimum 6 hours of autonomy.

Q: How many PCs/Smartphones can I connect to the XYFI

simultaneously ?

A: XYFI can allow access for maximum 8 users/devices using WiFi. If

XYFI has the device driver installed on a Windows or MAC PC, that

PC can also have access to the internet in addition to the 8 WiFi

users. This makes the total number of connections to 9.

How do I know if my 3G reception is good or not ?

On the admin page, on the left column, under the Mobile network

section you can see the connection technology and the Signal

How and where to change the settings of the XYFI ?

Settings can be changed using the web interface. Enter 'xyfi' or

'xyfi/' or '172.22.22.1' in the browser to access the admin pages.

If you are using a smartphone, enter 'm.xyfi' in your browser to

access the admin pages.

Can extra memory be added and how is it used?

Yes, XYFI has a micro-SD card slot which supports up to 32 GB of

storage. The memory can be used as a traditional flash drive. At this

SD is only accessible to the user using a Windows

or MAC PC to which the XYFI is plugged.

Can I send and receive SMS?

Yes, the XYFI supports both sending and receiving SMS. Only the

owner/administrator who has access to the admin pages is able to

send and receive SMS.

How do I know that a text message (SMS) has been received?

The LED light on the XYFI will start to flash 'Amber'. An alert can also

be seen once you start the admin pages.

If I want to use a battery pack to power the XYFI, what minimum

requirements do I need to look for ?

The battery pack needs to provide 5V and a minimum current of

You might want to choose to use the original battery Pack made by

Option which can deliver minimum 6 hours of autonomy.

How many PCs/Smartphones can I connect to the XYFI

XYFI can allow access for maximum 8 users/devices using WiFi. If

XYFI has the device driver installed on a Windows or MAC PC, that

PC can also have access to the internet in addition to the 8 WiFi

users. This makes the total number of connections to 9.

On the admin page, on the left column, under the Mobile network

technology and the Signal

Settings can be changed using the web interface. Enter 'xyfi' or

'xyfi/' or '172.22.22.1' in the browser to access the admin pages.

If you are using a smartphone, enter 'm.xyfi' in your browser to

SD card slot which supports up to 32 GB of

a traditional flash drive. At this

SD is only accessible to the user using a Windows

sending and receiving SMS. Only the

owner/administrator who has access to the admin pages is able to

How do I know that a text message (SMS) has been received?

start to flash 'Amber'. An alert can also

If I want to use a battery pack to power the XYFI, what minimum

provide 5V and a minimum current of

You might want to choose to use the original battery Pack made by

XYFI can allow access for maximum 8 users/devices using WiFi. If

XYFI has the device driver installed on a Windows or MAC PC, that

PC can also have access to the internet in addition to the 8 WiFi

Q: How do I connect a device to the XYFI using WPS?

A: It is very easy … The user presses the XYFI WPS/Connect button for a

few seconds and the LEDs begin to flash. Next the user presses the

WPS button on his WPS enabled device (a WiFi enabled

example) and then the two devices become automatically paired.

Q: Can I use XYFI in my car?

A: Absolutely! Because it is so small and lightweight, it can be plugged

directly into any USB car charger

around.

You might want to choose to use the original car adapter made by

Option.

Q: What kind of WiFi coverage can I expect from the XYFI ?

A: WiFi coverage distance depends

which it is operating: interference, signal absorption by wall,

separations, metallic installations etc. Generally speaking, we can

expect a coverage distance of 40 meters indoor and 80 meters

outdoor.

Q: Can I use the XYFI only for myself and disable the WiFi ?

A: Yes. You can just plug in your XYFI to your PC (Windows or MAC)

and install the driver from the pop

page, in the home page, uncheck the 'Personal

to disable the WiFi.

Q: Does the XYFI work with Android devices ?

A: Yes. Android devices can access the XYFI to have connection to

the internet through the WiFi.

Q: I have limited data volume with

data usage ?

A: In the admin home page and under the section 'Mobile Network',

you can see the total data usage since the time the counter is

reset. If you click on it, you will see more detail breakdown of your

data usage.

How do I connect a device to the XYFI using WPS?

It is very easy … The user presses the XYFI WPS/Connect button for a

few seconds and the LEDs begin to flash. Next the user presses the

WPS button on his WPS enabled device (a WiFi enabled printer for

example) and then the two devices become automatically paired.

Can I use XYFI in my car?

Absolutely! Because it is so small and lightweight, it can be plugged

directly into any USB car charger without extra wires hanging

You might want to choose to use the original car adapter made by

What kind of WiFi coverage can I expect from the XYFI ?

WiFi coverage distance depends heavily on the environment in

which it is operating: interference, signal absorption by wall,

separations, metallic installations etc. Generally speaking, we can

expect a coverage distance of 40 meters indoor and 80 meters

he XYFI only for myself and disable the WiFi ?

Yes. You can just plug in your XYFI to your PC (Windows or MAC)

and install the driver from the pop-up window. Go to the admin

page, in the home page, uncheck the 'Personal Hotspot' checkbox

Does the XYFI work with Android devices ?

Yes. Android devices can access the XYFI to have connection to

the internet through the WiFi.

I have limited data volume with my subscription. How do I know my

In the admin home page and under the section 'Mobile Network',

you can see the total data usage since the time the counter is

reset. If you click on it, you will see more detail breakdown of your

It is very easy … The user presses the XYFI WPS/Connect button for a

few seconds and the LEDs begin to flash. Next the user presses the

printer for

example) and then the two devices become automatically paired.

Absolutely! Because it is so small and lightweight, it can be plugged

without extra wires hanging

You might want to choose to use the original car adapter made by

heavily on the environment in

which it is operating: interference, signal absorption by wall,

separations, metallic installations etc. Generally speaking, we can

expect a coverage distance of 40 meters indoor and 80 meters

Yes. You can just plug in your XYFI to your PC (Windows or MAC)

up window. Go to the admin

Hotspot' checkbox

Yes. Android devices can access the XYFI to have connection to

my subscription. How do I know my

In the admin home page and under the section 'Mobile Network',

you can see the total data usage since the time the counter is

reset. If you click on it, you will see more detail breakdown of your

Q: I travel a lot. Which are the countries where I can use the XYFI ?

A: The European version of the XYFI which can operate in 3 frequency

bands in 3G (900/1900/2100 Mhz) works in all

plus the majority of Asian countries. In Northern and Latin American

countries, you would need the NAR version of the XYFI to have

access to the 850 Mhz network. However there is a lot a chance

that the 1900/2100 frequency bands coul

networks. Please check with the local service provider for further

information.

Note: With its quad band 2G capability (850/900/1800/1900 Mhz),

the XYFI will be able to work in 2G even if the 3G frequency is not

suitable.

Q: Where to find the latest firmware and how to do the update ?

A: Firmware update information can be found on our support website:

www.option.com/updatexyfi

Starting firmware version 2.4.0, update will automatically be

proposed once you go to the Firm

Q: I see different colours of the LED. What do they mean ?

A: - No Light - Not switched on

- Blue -> Red Solid - Power Up

- Red/Blue/Green Flashing

- Green Flashing - Registered 2G

- Green Solid - Connected 2G

- Blue Flashing - Registered 3G

- Blue Solid - Connected 3G

- Violet/Blue Flashing

- Violet/Blue Solid - Connected Roaming

- Blue Flashing (2 times then 1 second pause

- Connected to WiF

- Red Flashing (2 times then 1 second pause

- WPS connection is on

- Amber Solid - SIM issue

- Amber Flashing - Text message(s) received

- Red/Blue Flashing -

- Red/Green Flashing

'amber' when done). It will only flash red/green when restoring

using the physical LED button (not when using soft button).

I travel a lot. Which are the countries where I can use the XYFI ?

The European version of the XYFI which can operate in 3 frequency

bands in 3G (900/1900/2100 Mhz) works in all the European countries

plus the majority of Asian countries. In Northern and Latin American

countries, you would need the NAR version of the XYFI to have

access to the 850 Mhz network. However there is a lot a chance

that the 1900/2100 frequency bands could cover most of the

networks. Please check with the local service provider for further

Note: With its quad band 2G capability (850/900/1800/1900 Mhz),

the XYFI will be able to work in 2G even if the 3G frequency is not

Where to find the latest firmware and how to do the update ?

Firmware update information can be found on our support website:

www.option.com/updatexyfi

Starting firmware version 2.4.0, update will automatically be

proposed once you go to the Firmware Update section of the GUI.

I see different colours of the LED. What do they mean ?

Not switched on

Power Up

Red/Blue/Green Flashing - Unregistered/scanning

Registered 2G

Connected 2G

Registered 3G

Connected 3G

Violet/Blue Flashing - Registered Roaming

Connected Roaming

Blue Flashing (2 times then 1 second pause - repeatedly)

Connected to WiFi

Red Flashing (2 times then 1 second pause - repeatedly)

WPS connection is on

SIM issue

Text message(s) received

Problem/Firmware crash

Red/Green Flashing - Restore to factory settings (LED will become

'amber' when done). It will only flash red/green when restoring

using the physical LED button (not when using soft button).

I travel a lot. Which are the countries where I can use the XYFI ?

The European version of the XYFI which can operate in 3 frequency

the European countries

plus the majority of Asian countries. In Northern and Latin American

countries, you would need the NAR version of the XYFI to have

access to the 850 Mhz network. However there is a lot a chance

d cover most of the

networks. Please check with the local service provider for further

Note: With its quad band 2G capability (850/900/1800/1900 Mhz),

the XYFI will be able to work in 2G even if the 3G frequency is not

Where to find the latest firmware and how to do the update ?

Firmware update information can be found on our support website:

Starting firmware version 2.4.0, update will automatically be

ware Update section of the GUI.

repeatedly)

repeatedly)

LED will become

'amber' when done). It will only flash red/green when restoring

using the physical LED button (not when using soft button).

Q: When I use my iPhone to connect to the XYFI, I always get 'Unable

to join the network "XYFIxxxx

A: You probably have changed the WiFi password on your XYFI and

your iPhone is still remembering your old password. You need to

open the XYFI WiFi network and make a 'Forget this Network'. When

you select again this network, it will ask you t

password.

Q: When I start the admin pages on my iPhone, the image is flickering

and I cannot continue. What is wrong ?

A: You need to set your iPhone to

scroll down until you see 'Safari'. On the 'Accept Cookies', select

'Always'.

This issue should be fixed with firmware version 2.7.1. A message will

be displayed to instruct the user to enable cookies on their

smartphone.

Q: When I start the admin pages on my Android phone, the admin

page is displayed for some seconds and then it says the connection

is broken. What is wrong ?

A: You need to set your Android

browser. Push the Menu button, then 'More' and then 'Settings. Scroll

down until you see 'Accept Cookies'. Check the box next to it.

This issue should be fixed with firmware version 2.7.1. A message will

be displayed to instruct the user to enable cookies on their

smartphone.

Q: Is there any limit on the file size uploadable to the microSD ?

A: Yes, File size is limited to 4 GB, This is governed by the limitation of

the FAT32 file format.

Q: How can I speed up the file upload to the microSD ?

A: The quickest way to load files to the microSD is to do it offline.

Unplug the microSD from XYFI. Put it in a card reader and then to a

PC. Copy the files to the microSD in the normal way,.

Note: make sure that you have turned off the power of the XYFI

before you remove the microSD from its card slot.

When I use my iPhone to connect to the XYFI, I always get 'Unable

to join the network "XYFIxxxx". Why ?

You probably have changed the WiFi password on your XYFI and

your iPhone is still remembering your old password. You need to

open the XYFI WiFi network and make a 'Forget this Network'. When

you select again this network, it will ask you to enter your new

When I start the admin pages on my iPhone, the image is flickering

and I cannot continue. What is wrong ?

You need to set your iPhone to accept cookies. Go to Settings and

scroll down until you see 'Safari'. On the 'Accept Cookies', select

This issue should be fixed with firmware version 2.7.1. A message will

be displayed to instruct the user to enable cookies on their

When I start the admin pages on my Android phone, the admin

page is displayed for some seconds and then it says the connection

is broken. What is wrong ?

You need to set your Android phone to accept cookies. Start your

browser. Push the Menu button, then 'More' and then 'Settings. Scroll

down until you see 'Accept Cookies'. Check the box next to it.

This issue should be fixed with firmware version 2.7.1. A message will

instruct the user to enable cookies on their

Is there any limit on the file size uploadable to the microSD ?

Yes, File size is limited to 4 GB, This is governed by the limitation of

the FAT32 file format.

How can I speed up the file upload to the microSD ?

The quickest way to load files to the microSD is to do it offline.

Unplug the microSD from XYFI. Put it in a card reader and then to a

PC. Copy the files to the microSD in the normal way,.

Note: make sure that you have turned off the power of the XYFI

before you remove the microSD from its card slot.

When I use my iPhone to connect to the XYFI, I always get 'Unable

You probably have changed the WiFi password on your XYFI and

your iPhone is still remembering your old password. You need to

open the XYFI WiFi network and make a 'Forget this Network'. When

o enter your new

When I start the admin pages on my iPhone, the image is flickering

accept cookies. Go to Settings and

scroll down until you see 'Safari'. On the 'Accept Cookies', select

This issue should be fixed with firmware version 2.7.1. A message will

be displayed to instruct the user to enable cookies on their

When I start the admin pages on my Android phone, the admin

page is displayed for some seconds and then it says the connection

phone to accept cookies. Start your

browser. Push the Menu button, then 'More' and then 'Settings. Scroll

down until you see 'Accept Cookies'. Check the box next to it.

This issue should be fixed with firmware version 2.7.1. A message will

instruct the user to enable cookies on their

Is there any limit on the file size uploadable to the microSD ?

Yes, File size is limited to 4 GB, This is governed by the limitation of

The quickest way to load files to the microSD is to do it offline.

Unplug the microSD from XYFI. Put it in a card reader and then to a

Note: make sure that you have turned off the power of the XYFI