xp practical pc, 3e chapter 3 1 installing and learning software

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Practical PC, 3e Chapter 3 1 XP Chapter 3 Installing and Learning Software

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Practical PC, 3eChapter 3

1

XP

Chapter 3

Installing and Learning Software

Practical PC, 3eChapter 3

2

XPInstalling and Learning Software

• In this Chapter, you will learn:– How to install/uninstall new software

– How to find the instruction manual

– What a PDF is

– How to use online help

– What the paperclip cartoon is for

– How to contact the software company for help

– How to download and install software

Practical PC, 3eChapter 3

3

XPFinding the Instruction Manual

• Software usually comes with several types of documentation– Reference manuals contain detailed information about

the software features – use like a dictionary when you need information

– An installation guide will help install the software

– Readme files contain later information – usually about software changes or updates or solutions to problems

– Tutorials are interactive lessons used to learn the basics about the software.

Practical PC, 3eChapter 3

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XPFinding the Instruction Manual

Locating a Readme file after installation

Practical PC, 3eChapter 3

5

XPWhat’s a PDF?

• Paper documentation has become too lengthy and costly to produce

• PDF (portable document format file) file types are portable and can be viewed on virtually any PC.

• To view a PDF, you need Adobe Acrobat Reader which can be downloaded for free from the Adobe website.

• Acrobat Reader displays PDF files like a printed book

Practical PC, 3eChapter 3

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XPWhat’s a PDF?

Viewing a PDF document using Acrobat Reader

Jump to first, last, next or previous pageChange the

document size

Search the document

Practical PC, 3eChapter 3

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XPUsing Online Help

• The most frequently used help system is called online Help or just Help.

• It is most often a menu item on the menu bar.• Help contains several ways to find information:

– Contents, lists major topics

– Index, lists key words and features

– Search, allows keyword search for specific words

Practical PC, 3eChapter 3

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XPUsing Online Help

• The question mark is also used to get help• Clicking the ? Button changes the mouse cursor

into a help pointer.• Pointing this cursor at a label or object on the

screen displays a pop-up message about the object’s features.

Practical PC, 3eChapter 3

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XPUsing Online Help

Using the features of online Help

Practical PC, 3eChapter 3

10

XPWhat is the Paperclip Cartoon For?

• Microsoft applications often contain a paperclip cartoon character called the Office Assistant.

• The Office Assistant will take questions and select answers from the online help.

• The Office Assistant will also provide suggestions about your particular task without prompting.

Practical PC, 3eChapter 3

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XPWhat is the Paperclip Cartoon For?

• The office Assistant will also provide tips to help you use the software more efficiently.

• The Office Assistant can be closed by clicking the close button.

• The Office Assistant can be reopened by clicking the ? button on the toolbar

Practical PC, 3eChapter 3

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XPWhat is the Paperclip Cartoon For?

The Office Assistant Cartoon

Practical PC, 3eChapter 3

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XPContacting the Software Vendor for Help

• You may need to contact the software company for assistance if:

– You can’t get the program to install correctly.

– Your software aborts or hangs up and you think there is a bug in the software.

Practical PC, 3eChapter 3

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XPContacting the Software Vendor for Help

• To contact a software vendor:– Make sure you checked all available help for the

answer

– Make a note of the serial number of the software

– Print out any error messages or make a note of the specific problem

– Determine if the company has a website

– Contact the company either through their website or by telephone

Practical PC, 3eChapter 3

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XPContacting the Software Vendor for Help

Using a Website to contact a Vendor

Practical PC, 3eChapter 3

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XPInstalling/Uninstalling Software

• Adding a software program to your PC is called installing it.

• Removing software from your PC is called uninstalling it.

• There are two different types of software you may want to install:– A new program not currently on the PC

– An upgrade (or new version) of a program already on the PC

Practical PC, 3eChapter 3

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XPInstalling/Uninstalling Software

• A software package that you buy from a store, would usually contain:– The system requirements for the software to run

optimally

– A CD (or floppy disks) containing the software

– Installation instructions

– Program documentation

Practical PC, 3eChapter 3

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XPInstalling/Uninstalling Software

• The very large software programs like Photoshop are made up of smaller program modules.

• The installation process often has options to install only desired modules to save computer space.

• When you install a program, it’s name is added to the Registry and the programs menu.

• Some programs use the CD during execution time.

Practical PC, 3eChapter 3

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XPInstalling/Uninstalling Software

Manually starting the Setup Program

Manually starting a program

Practical PC, 3eChapter 3

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XPInstalling/Uninstalling Software

• Windows has an Add/Remove Programs icon in the Control Panel that makes removing software easy.

• This process can also be used to install software, but the automatic setup program that comes with most software is easier.

• You might be cued during the uninstall process about shared program modules. In general they should not be deleted.

Practical PC, 3eChapter 3

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XPInstalling/Uninstalling Software

The Control Panel method of uninstalling software

Practical PC, 3eChapter 3

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XPDownloading software to install

• Many software upgrades, patches and new software products are available on the Internet

• First you must transfer the program file to your hard drive by downloading it.

• The downloaded file will install itself if you click on it after the download.

Practical PC, 3eChapter 3

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XPHow to use Windows Controls

Downloading and installing the Adobe Acrobat Reader

Practical PC, 3eChapter 3

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XPWhat do you think?

Is it legal to install this software?

1. Have you ever used pirated software?

2. Before reading about this issue, did you understand the difference between freeware, shareware, commercial, and demo software?

3. If you discovered pirated software in use at your school or office, would you report it?

Practical PC, 3eChapter 3

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XPChapter Summary

• You should now be able to:– Find several different ways of getting help if you have

a software problem

– Install new software or an upgrade from a CD

– Download and install software from the Internet

– Uninstall software when you are through with it.