[xls]dii.vermont.govdii.vermont.gov/sites/dii/files/word_files/o365_pilot/copy of o365... · web...

Time Name Department/Agency/Division Email Address Phone Number Enter your test case or question here

11-Sep-15Basil Vansuch DII Desktop [email protected] 863-7307 Mondays/Fridays

14-Sep-15Steve Woodward DII [email protected] 951-4072

14-Sep-15Basil Vansuch DII Desktop [email protected] 863-7307 Mondays/Fridays14-Sep-15Serena Kemp DII / AOA / EPMO [email protected] 249-4086 When I go into Delve there's incorrect information and I'm not sure where it's populating from. Tom Jenny is not the EPMO Director.

16-Sep-15Tanya Perry Tax [email protected] 5707

16-Sep-15Tanya Perry tax [email protected] 5707

16-Sep-15Rick Steventon DII [email protected] 822795464

16-Sep-15John Quinn DII [email protected] 839-9277

16-Sep-15Basil Vansuch DII Desktop [email protected] 828-1688 Occasionally getting connectivity drops between Outlook and Exchange online. Attached is the latest sync issue.

17-Sep-15Tanya Perry Tax [email protected] 5707

18-Sep-15Basil Vansuch DII Desktop [email protected] 863-7307 Mondays/Fridays

Three times while opening a message after migration, I get a message that says "Sorry, we're having trouble opening this item. This could be temporary, but if you see it again you might want to restart Outlook. Network problems are preventing connection to Microsoft Exchange."

Outlook won't open. I receive "Error: OLMAPI32.dll". Then Outlook closes without any other info.

Can't login to Skype. Get: "Can't sign in to Skype for Business. Skype for Business couldn't find a Skype for Business server for Vermont.gov. There might be an issue with the Domain Name System (DNS) configuration for your domain. See KB2566790 for details and contact your system admin."

Opening webmail tells you to use a different link that has "vtlottery" in the link. Seems to work just fine, but it's strange to see "vtlottery" there.

This morning, the Office 2013 folder in my Start Menu was empty except for InfoPath Designer 2013 and InfoPath Filler 2013.

I had to open each Office 365 executable individually in order for them to run at all and to make their respective file associations. Only then did the icons show up in the Start Menu, and open. But I had to kill each task in Task Manager after the first run of each Office app because each just sat there "loading...". Everything seems to be working now, I think. Just wanted to let you know.

I am unable to past the screen shot in here. but every time I log into O365 i get this message to cleick through. I will send it to you VIA email.

'The current webpage is trying to pen a site in youre trusted site list. Do you want to allow this?current: https://login.microsoftonline.comtrusted site: https//vermontgov-my.sharpoint.com** warning: aloowing this can expoose your computer to securty risks. If you dont turst the current webpate, choose No.**

Can we fix this to allow screenshots or attachments. The issue I wrote up this morning I had to email you the screen shot seperately. I know the pilot users are going to what to easily show you what they are seeing.also any chance for spellcheck?

I can't enter a screenshot here in this web form........is there a way to remove the delete option from being available when you highlight a message and want to flag it? The delete symbol shows up next to the flag and could make it easy to delete the item when trying to flag it as important.

opening some excel spreadsheets thru the online app I get this message

We're sorry. We can't open the workbook in the browser because it uses these unsupported features:

• Custom properties linked to cellsYou might want to contact the author for more information.

When I try to schedule a meeting with one of the GenTax partners I do not see their free/busy in the clanander. All that shows up as \\\\\ for No information.

I had them pull me up in the calander and they see the same result. \\\\\ no information.

they all have vermont.gov emails. all of the vemront.gov folks can see my free/busy and I can see theirs.

Vendor Email:[email protected]

thanks,Tanya

quarantine emails... A) It took 24 hours to receive a quarantine notification after I sent 2 emails from my personal home account, and they were flagged as spam for no reason. Just sent 2 photos to myself.

B) How do you delete quarantined messages?

C) How long do quarantined messages stay in quarantine? I.E. how long do I have to "release" or "report as not junk"?

D) Can we preview a message in the quarantine so we can decide it it's spam or not?

E) How do you say "yes, this is junk"?

18-Sep-15Melissa Prindiville ACCD [email protected] 802461711518-Sep-15Melissa Prindiville ACCD [email protected] 8024617115 When submitting the form I was unable to get back the pilot testing landing page only to the form can we add a link back to the pilot page?21-Sep-15Greg King Defender General [email protected] 802-279-3220 Was able to convert mobile to work but desktop client will not work21-Sep-15Tom Buonomo Tax [email protected] 828-3758 Trying to log in fails...keeps asking for credentials over and over and over ...used new [email protected] as user id.

21-Sep-15Melissa Prindiville ACCD [email protected] 8024617115

21-Sep-15Ellen Pulsifer Vermont Lottery Commission [email protected] 802-476-010721-Sep-15Diane Nealy AHS [email protected] 802-585-5125 I see that my mailbox was not migrated. Can you tell me when it will be, if you know?

21-Sep-15Jason Boyd aot [email protected] 249-2771 I am being prompted to enter my credentials over and over and over again...continuously. This is on my domain computer...not a mobile device.

21-Sep-15Matt Roy ANR/IT [email protected] 802-279-838421-Sep-15Al Laperle Office of the Treasurer [email protected] 828-1696 Mark's number Please contact Mark Gumkel (treasurer's office IT) concerning Al's O365 account. Al is unable to login

21-Sep-15Samantha Holland AHS- DCF ISD [email protected] (802)318-6772

21-Sep-15Louise Putnam [email protected] (802) 652-6528

21-Sep-15she [email protected] 802-828-6952

21-Sep-15MELISSA KESTERSON LABOR [email protected] 802-828-4390 I cannot gain access to my Outlook at all this a.m. Our IT department has tried also and cannot gain access.

21-Sep-15Samantha Holland [email protected] 802-318-6772

21-Sep-15Amy Boulanger Tax [email protected] 536421-Sep-15Kari Demars BGS/Northeast/AOA [email protected] 802-751-2620 I'm having difficulty accessing my Outlook account due to the Microsoft 365 program. DII recommended I submit this as an issue.21-Sep-15David Lahr Labor [email protected] 802-828-5277 No outlook access ........

21-Sep-15Kelley Bonneau AOE [email protected] 802479111721-Sep-15Matt Hill Dperatment of Labor [email protected] 802-828-3921 When i type in outlook.office365.com, i can log into my account. But the actual program for Outlook does not work for me.

21-Sep-15David Goodman [email protected] (802) 828-5534 unable to receive email


The pilot webpage is out of date it states the following:Pilot Testing

"We are currently testing email and calendar functionality, we expect feedback to be submitted via SurveyMonkey by September 17th."

I assume this is for DII pilot testers specifically.

I am unable to login to outlook. Restarted computer, getting error message "the user name, password, or domain appears to be incorrect ensure that you entered them correctly if the problem continues contact your support team." When clicking the need help signing in I get https://support.office.com/en-US/article/HA102892895?ver=15&app=lync.exe&CorrelationId=549a631e-6927-425f-8053-4504634bcf8c Sorry the page your looking for can't be found.

I am unable to access Outlook. I typed in my email address & password as instructed but it just keeps asking for my credentials. I am also unable to access the office online portal. The portal message is "We don't recognize this user ID or password"

Outlook works, but is very slow when navigating around, otherwise seems to be sending/receiving ok. OWA works just fine. iPhone will not make email connection with built in app, or Outlook mobile app, asks for a server.

I am unable to open my email anywhere, phone, web portal, outlook. Anywhere. It says it does not recognize my ID or password

I am unable to do any of my job duties without this.

Please assist ASAP

AHS-CO, Division of Rate Setting

O365 Pilot: Unable to sign into Outlook 2010. Opened Outlook this morning and a Windows Security box popped (see attached). When I enter my email address as the password (also tried entering my usual computer password) the Windows Security box just blinks, Outlook doesn't open but just indicates "loading profile" but seems stuck - not completing. How long should this take assuming it's working correctly and/or please advise what I should be doing to access Outlook. Many thanks!

Libraries - Information Technology

Login with Outlook 2010 client and Office Online Portal reject vsms credendials.

Attempt to reset password using Office Online Portal reports that my account is not enabled for password reset.

This is a duplicate of a request submitted via LANDesk in case that is the proper forum for reporting and this duplicate submission was noted in the LANDesk request.

AHS - DCF Information Technology

Samantha is unable to get into her Vermont.gov email from any location (phone, web, and desktop outlook). When attempting to login the error pops up saying that the ID and password are not recognized by the system. She was recently upgraded to Office 365 as part of the pilot, if that matters. Please contact her at the phone number listed for more info on the issue. 802-318-6772. Thank you for your help!

Amy can not access her email from her desktop, she keeps getting the loging prompt.

She was able to log in from OWA but it says her mailbox has not been updated since 9/18.

I cannot login to my account and neither can Morgan. I see that Sean Cousino did not migrate and we will update Stephanie.

I keep getting prompted for password when I open outlook. I put my email address and password in and hit save credentials but it keeps coming back. Also tried to login via the portal and it tells me error with username or password.

Vermont Life/Dept of Tourism/ACCD

AHS-CO, Division of Rate Setting

1. When setting up email signature in O365 - how to link a web address to an icon or phrase in the signature? For instance, want to write "Division of Rate Setting Website" at the bottom of my email signature and want people to be able to click on those words to link to our longer http://humanservices.vermont.gov/departments/office-of-the-secretary/ahs-drs website address. This gives providers quick access to rules, forms and practices and procedures.

21-Sep-15John Gonyea [email protected] 802.483.2736

21-Sep-15Dave Lahr Labor [email protected] No Outlook access .......what can I do to get back up. I'm missing critical e-mails. thanks Dave21-Sep-15Melissa Prindiville ACCD [email protected] 8024617115 OWA is also not working for me how can I gain access to my emails, how do we decide to roll back users?

21-Sep-15Chance Payette Labor [email protected] 802-828-3920

21-Sep-15Lane Safford DLC [email protected] 828-4922

21-Sep-15Kris Kirby ANR [email protected] 802-595-9718

21-Sep-15Basil Vansuch DII Desktop [email protected] 863-7307 Mondays/Fridays21-Sep-15Becky Cyr Central Office [email protected] 8713349 I have tried several different ways to search for staff outside of 208 Hurricane Lane and the search does not return results. Am I missing something?

21-Sep-15Corey Johnson AGO [email protected] 802-828-6515

21-Sep-15Mark Gunkel TRE [email protected] x1696

21-Sep-15Hera Bosley DVHA/AHS [email protected] 802-585-6996

21-Sep-15Albert LaPerle Treasurer [email protected] 828-2318

21-Sep-15Brenda Chamberlin Public Service Board [email protected] 802-828-1152

VT Criminal Justice Training Council

I am unable to convert my mailbox to the updated settings to access my email and begin testing. I get various error messages which I am attempting to attach screen shots of, however it doesn't appear to be allowing me to upload those. In case it won't let me upload them the first is a screen shot of my "state" account login (which looks different than the screen shot in your email from this weekend) which has vsms\john.gonyea listed as my login. I have tried entering my password at this screen for both this as well as with my email address. Both then lead me to another screen which tells me it is trying to redirect me to a different email server that appears to be for O365. (this also looks different than your screenshots) When I choose to allow this and click ok, it brings up another message to re-enter my login info because either my login or password are incorrect. I've tried restarting outlook and the process just repeats over and over.

On what may or may not be related issues: a) I use an iMAC (with the MAC version of Office installed) and b) I learned that the other two employees here at the Academy who also have iMAC's got what appears to be the same error messages I was expecting to get when I reviewed the email from this weekend regarding the upcoming migration. I thought it was especially odd that either of them would get an error message since neither of them are testers in the PILOT project. Ironically they seem to be able to get email however I cannot.

I can be reached at my office number, 802.483.2736 until about 1140-1145 this morning. I will be out of the office at a meeting most if not all afternoon. I will be back to the office between 1630-1730 and am here overnight. If we can't connect please text me a message/name/number and I will do my best to step out of the meeting and call you ASAP. That number is 802.342.6309

It would be greatly appreciated if we can at least get me back online with email as I am pretty much dead in the water to perform my job duties without my computer working correctly. Thank you.

802-279-6388 or 802-828-5277

cannot add outlook to iphone. followed both the direction in the email from last week and also went to the link given. Can add account, enter email and password. Does not indicate with blue check marks, and if you click next, is requires username and password. After entering that and clicking next, it now requires the once optional Server information. Cannot go further than that so far.

I may be one of the users with authentication issues. It will sporadically come up with a password box, sometimes it works, sometimes it doesn't. Question: does this still have integrated logins? Or should we be entering credentials each time? Remember by credentials does not always work.

After being migrated to Office 365 last night, when I run the full Outlook (2013) client I get frequent prompts for my credentials. I have turned off Cached Mode and even went so far as to delete my email profile and re-create it. But the prompts keep coming. I can cancel and it will allow me limited functionality in Outlook, but it's very slow to respond and the prompts will come back if I try to open a different folder or calendar. I can use the browser-based version without problems, but would like the full Outlook to be functional again.

Skype...The Skype Directory is showing Skype users from all over the world. 1) Is this by design? 2) Can I browse just the State of Vermont Skype Directory? 2a) Is there a Skype Directory for just the State of Vermont?

12:30:31 6 item(s) changed read-state in offline folder12:30:32 Synchronizing server changes in folder 'Junk Email'12:30:32 Downloading from server '[email protected]'12:30:32 Synchronizing Views12:30:32 Downloading from server '[email protected]'12:30:32 Downloading from server '[email protected]'12:30:32 5 view(s)/form(s) added to offline folder12:30:32 1 view(s)/form(s) deleted in offline folder12:30:32 Uploading to server '[email protected]'12:30:34 1 view(s)/form(s) added to online folder12:30:34 7 view(s)/form(s) updated in online folder12:30:34 4 view(s)/form(s) deleted in online folder12:30:34 Error synchronizing folder12:30:34 [0-0]12:30:34 Done12:30:39 Microsoft Exchange offline address book12:30:39 0X80040113

Corey

had a favorite that collected all unread mail from inbox and all subfolders of inbox, would love to have that functionality in O365, I have a long list of system generated email to check multiple times a day, not having this functionality is time consuming.

Are we expected to only use cloud from here on out? I tried to start up Outlook via the icon on my desktop and a pop up appeared to enter my credentials and it would not accept my user name/password. And I was unable to open up outloook that way. I was able to log into the cloud successfully.

Thanks,

Hera

Some individuals in my office are not showing up in the address book.

Tried to send an email with an attachment are received the following error message:"Something went wrong while connecting to OneDrive for Business. You can access OneDrive from the nav bar or grom the app launcher"Is there something I should be doing differently?

21-Sep-15Nouha Mehio AHS - CO - IT [email protected] 802 871 3168

21-Sep-15Nouha Mehio AHS - CO - IT [email protected] 802 871 316821-Sep-15Victoria Jarvis AHS - DVHA - VHC [email protected] 802770136 Just wanted to let you all know that it's working perfectly - no issues or speedbumps. OneDrive is also working fine. Love this Outlook!

21-Sep-15Melissa Kesterson Labor [email protected] 802-828-4390

21-Sep-15Drew Emory DPS [email protected] 8022415099

21-Sep-15Scott Carbee Judiciary [email protected] 828-6529



21-Sep-15Jason Boyd aot - Information Technology [email protected] 249-2771

21-Sep-15Scott Carbee Judiciary [email protected] 828-652921-Sep-15Melissa Kesterson Labor [email protected] 802-828-4390 Please tell Tim that I found my Outlook folders on the cloud - I just had to click a small triangle and there they are. Duh . . .thanks!


From: Williams, Laurel Sent: Monday, September 21, 2015 11:41 AMTo: Mehio, NouhaCc: Cyr, Becky-JoSubject: Outlook issue Hi Nouha, I realized that the issue I am having with Outlook (desktop) occurs when I try to access your calendar—although the manifestation of the error is different from how it looks in OWA. I spoke to Rhonda Boudreault from DII who remoted into my desktop. She saw the issue and asked me to ask you to report this issue to the team that is supposed to receive O365 issues ….she said you would be aware of it. She was not sure whether the issue is isolated to your calendar or is it occurring for other O365 pilot users. Dana mentioned a similar issue so my guess is that it is not just you, but apparently the first step is to report it to the O365 team regardless. She suggested I provide screenshots. I am attaching a screenshot for 1) the error in desktop client Outlook and 2) the error in OWA. Thank you! Laurel

Hello, I am trying to edit the AHS - SharePoint Site Owners Distribution List (I need to add couple of new users).

In the screen shot below it shows I am an owner, but I am not sure where I can find the action to edit the DL... please see attach.Thank youNouha

Tim H helped me a moment ago when he called me back. I was having issues - and STILL am - getting to my Outlook. He directed me to Outlook using outlook.office365.com. After I was able to open it this way and was in the process of checking emails (on the cloud Outlook) when all of a sudden everything was gone. I don't have any emails on the cloud - none of my files show at all. Help. I should have stayed at home today.

Two of my computers went well, but the third had issues where I ended up having to delete the Outlook Profile and re-add it. It may have been because on this computer my email had and additional shared mailbox open. It seemed to be asking for my password over and over again until I finally gave up and started fresh.

Experiencing long lag times when sending and receiving from my desktop client. I am often receiving messages 2-3 minutes earlier on my phone. Before today it was the other way around. Additionally, when I send messages they are randomly sitting for 1 - 15 minutes in the Outbox. Not all that conducive to "real-time" communication. Thanks.

Tim called me back about my problem - please tell him I figured it out. When I open an email in my in-box I go ahead and read it then put it in a folder - either "reference" or "personal." I had read all my emails and put them in the folders and the folders (reference and personal) do not show up. I can find the email by searching but the actual file doesn't show.

Tim called me back about my problem - please tell him I figured it out. When I open an email in my in-box I go ahead and read it then put it in a folder - either "reference" or "personal." I had read all my emails and put them in the folders and the folders (reference and personal) do not show up. I can find the email by searching but the actual file doesn't show.

My consolidated feedback for the day:

--> I had to upgrade 2 of 5 pilot users from 2010 to 2013 this morning because their Outlook would not open at all - would lock up immediately

--> With both my iPad and iPhone, I had to delete and recreate my OUTLOOK accounts (not the built-in Mail app); was pretty easy but is good to know for communicating expectations to end users

--> Once migrated, you definitely are NOT able to access Public Folders - they do not show up at all

--> I continue to be prompted repeatedly (though not as frequently as this morning) to login; this is even after doing a repair on my Office install, closing out of shared mailboxes, removing all extra calendars other than my own; deleting and recreating my Outlook profile, and restarting the computer a dozen times

--> Other pilot users here (as well as NON-Pilot users) are being prompted repeatedly to log in; pilot users with shared mailboxes have to use their domain (non-Vermont.gov) accounts to access; they were not able to access from new OWA

Is there a work-around for shared mailboxes? Our jud.helpdesk account is inaccessible to me.

Thanks.

I am not able to edit the information under Organization in User profile. Not sure how to do it.Laurel Williams should be reporting to me instead of the Abhishek Shanbhag. Please see attached screen shot.





21-Sep-15deborah ferrell [email protected] 8025987167

22-Sep-15Dave Lahr VDOL [email protected] 802-828-5277

22-Sep-15Keith Goslant AHS DMH [email protected] 802-828-386422-Sep-15Dave Lahr VDOL [email protected] 828-5277 Can't seem to edit notes in Outlook.

22-Sep-15Jason Boyd AOT - Information Technology [email protected] 249-277122-Sep-15Amy Boulanger TAX [email protected] 828-5364 Keep getting pop up in lower right tray re: password; also unable to connect to another user's calendar (Val Rickert)

22-Sep-15Sheila Kearns [email protected] 802-828-6952

22-Sep-15Chance Payette Labor [email protected] 802-828-3920 Logged in to my computer this morning, started Outlook, it keeps asking for my password. Does not say it is invalid, a window just keeps popping up asking for credentials.

Criminal Justice Training Council

After logging into my O365 Outlook account I deleted my exchange account on my iPhone to reset it as provided within the instructions sent via email recently. Tim had to give me a temp password so that MS would recognize me and allow me to connect to Outlook as it wasn't recognizing my regular login credentials. That is an issue I believe you are already aware of.

Interestingly the only way to get my email on my iPhone is to use my normal password pointing to the new server address. That seems odd to me. If MS is having problems syncing passwords at the moment shouldn't it only accept my "temp" password for both rather than the temp on one and regular on the other?

Needless to say it makes it very confusing that I have to use my normal login credentials to login to my computer, the "temp" password to login to O365 email, and my regular password to login to the same email account via my iPhone.

FYI


I would agree with others who have indicated that the inability to see shared calendars is making work flow very difficult. Moreno than being able to see what another staff members availability is - I oversee the use of several shared calendars related to scheduling use of the facility, use of vehicles, etc. In addition to adding/editing/deleting reservations for facility use I also need access to this information in order to put together the meal projections for the upcoming week so the Chef can plan accordingly with food prep/orders, etc.

FYI


I noticed that when I logged into my O365 Outlook account the email signature that it pulled over was "a bit dated" to say the least. The one that it pulled over was from 4.5 - 5 years ago. I will go back in and update it shortly but thought you might want to explore this.

FYI


I'm not sure if this is related to being a tester for O365 or something that should go to LANDesk. I'll toss it your way first and you can redirect me if needed.

For the past couple of weeks I have noticed that when using my Citrix credentials to remote in, there has been a sudden divergence between the accuracy of the files and email. Until recently anything I did on either end resulted in the same information being available regardless of whether I accessed files/email from the office or remotely. However, over the past couple of weeks files I create/edit and/or changes I make to Outlook folders on either end do not show up when accessing from the other option. Is this connected to the changes being made to migrate accounts or something completely unrelated?

FYi

BGS/AOA/Government Business Services

Cannot access mail at https://portal.office.com (per instructions of 2015-09-18 @ 11:30 AM) - received error message when I tried to open mail and calendar.

Still having difficulty signing on to Outlook and am unable to sync cell phone.

Thanks ...Dave

This is a Outlook migration question. Following the migration my Outlook looks absolutely the same. When I open Outlook via my shortcut icon from the office PC the log in still identifies Outlook 2010. However, when I access via webmail from home, Outlook clearly identifies as being Outlook 365 and the format is indeed updated and the functionality/navigation is very different. Do I need to delete the current shortcut icon on the office PC and redirect? If so, for what site/address should I be searching? Thanks

users continue to get prompted to log into Outlook - this includes both Pilot and non-Pilot users; my Outlook took a very long time to start up this morning (nearly 4 minutes of "Processing")


Outlook 2010 desktop client opens, but after a time, I am prompted repeatedly to enter my credentials in the Windows Security Window. After doing so several times and having the window appear again, I choose to cancel and again have the window appear several times until it finally goes away after I choose cancel.

After that the desktop client appears to work properly. However, I do not want to proceed with using it until I receive and OK from the Office365 team that I should do so.

I do have access to Outlook through the portal (using normal VSMA login) and will use that until I receive an update from the team.

FYI yesterday after I received a call to confirm that my VSMS login was working for both the portal and the desktop client, the repeated prompts from the desktop client started to appear, but I did not report it at that time.

22-Sep-15Melissa Kesterson Labor [email protected] 828-4390

22-Sep-15Roberta Downea VDH/AHS/Office of Local Health [email protected] 951-4023

22-Sep-15Scott C Adams JUD - RIS [email protected] 802-828-4785

22-Sep-15David Goodman [email protected] (802) 828-5534 Still can not connect with email with the newly installed Office 2016. Now Mary Nowlan who is not on the pilot program email want to hook into my email server.

22-Sep-15Corey Johnson AGO / IT [email protected] 802-828-6515

22-Sep-15Kelley Bonneau AOE [email protected] 8024791117

22-Sep-15Jason Boyd AOT - Information Technology [email protected] 249-2771 I am no longer able to add users to distribution lists


22-Sep-15Jason Boyd aot - it [email protected] 249-2771

22-Sep-15Scott Adams JUD - RIS [email protected] 802-828-4785



22-Sep-15Nouha Mehio AHS CO IT [email protected] 802 871 3168

23-Sep-15Becky Cyr AHS Central Office [email protected] 802-871-3349

23-Sep-15Cody Orr DII Cody,[email protected] 8282785

I still cannot get into my Outlook ([email protected]) where I have access and permissions for two other mailboxes, [email protected] AND [email protected] do not have access to those on the cloud, only my own emails.

My cloud calendar is terrible - I schedule meetings regularly in 3 conference rooms here in Labor and I cannot see the schedules of the rooms. I was able to add the 3 rooms but I can't see them anywhere on the calendar.

I am administrative assistant to our general counsel, Dirk Anderson, and have permissions to see his calendar which only says "busy."

I need access ASAP to all of the above.

Thank you, for the shared email instructions. It appears that I do not have those options. I cannnot find the "File" menu option like you in Outlook 2010. Also, it appears that I can only use the new 2013 software package online. Is that the way we are are suppose to be setup. I attached some screen shots regarding my email and what the start up page looks like for Office 365, it asks if I want to install the software now. Please advise. Thank you.

I was going to say I was having problems setting up my email box, but that seems to have reolved itself. I did want to say that the time on this application seems wrong. IT is currently 9/22/15 at 8:55am and the time it says is 8/13/15 3:39pm

Vermont Life/Dept of Tourism/ACCD

I was looking to download 2016 or even 2013 from the Office 365 Portal to do some testing and the only application I'm seeing available for download Skype for Business.

Perhaps I'm looking in the wrong location?

I no longer am owner of all of AOE's conference rooms since the change. I need that back.. Also I need to be able to update all of AOE's distribution lists which I cannot do since the change over.

AHS - CO Division of Rate Setting

In O365, how do we customize a follow up flag on an email to enter a specific date, time and reminder? Attached is an image of the equivalent of what I'm looking for which is offered in MS Outlook 2010. LP

Coleen Krauss is having an issue where she in the lower right of her outlook screen where it is supposed to say "Connected" or "Online with: Microsoft Exchange", it instead says "Need Password".

When she clicks on the "Need Password" message, it reverts over to what it should say and then she receives email and mail that is in her Outbox is finally sent.

1. I was under the impression that Office 2016 was available today. I went and did the client install and got Office 2013.2. I was using Office 2010, and was never asked for my password. Now I am getting asked for it every 10 mins or so. I can hit cancel and everything works fine from what I can see, but it is super annoying.


Not sure if I am missing something on the settings for either my phone or within Outlook for O365 - but I can no longer delete messages from my phone, only from O365. I've checked both locations settings and don't see an option to set it with the ability to allow this. Am I missing something or is this an issue that needs to be resolved. Given the amount of time I am out of the office combined with the amount of email I receive it would be very helpful to have this option again.


I recognize that the first time you send an email from a new account it is not uncommon to have to either manually type in the address or choose it from a master list. However, is there something I have missed that allows the settings to autofill addresses previously used?

When searching the statewide list it is defaulting to the old format (@state.vt.us) rather than the @vermont.gov option. In one case (Ken Hawkins) it also lists his name once in the master list - but includes both his old and new email address format. At least on my end regardless of which option you choose it defaults to the old format. For the moment that works because you are forwarding this email to his new address. Once that is removed it won't.

The only list I can find for sending a message to all staff here at the academy is the old [email protected] Prior to switching to O365 I was able to use the new version, i.e. [email protected] When I search the master list it no longer appears.

Lastly, I am seeing a number of employees populate (to include former staff here) that are no longer employed by the state.

Or am I simply completely missing setting choices for these issues somewhere in the options menus?

Hello, I am now registered to the Microsoft Community through O365 account. Any time I try to access the Microsoft Community - A link from O365, I get a warning that Silverlight was blocked.I don't have admin right on my PC to update Silverlight. I would like to know if I need to submit a LANDESK ticket to have Silverlight updated on my Browser. I am testing from IE10. Please see screen shot for more info.Thank youNouha

I have noticed that if I am typing a reply to a message in the reading pane and a new message comes in; the focus changes and my keyboard strokes are no longer recording into the reply.

I see you pushed Office 2016 to my computer last night. I am now having issue with outlook running very sluggishly. I created an outlook rule to move all Pilot 365 notifications to a new folder and it has my outlook locked up trying to run this rule for 23 minutes with 17 estimated left before completion. I am guessing this has something to do with Outlook having to reach into the "cloud" for the first time with O-2016 to apply this rule. If this is truly the case - it should be listed as an expectation when the roll out is done statewide.

23-Sep-15Victoria Jarvis AHS-DVHA-VHC [email protected] 802-777-0136

23-Sep-15Roberta Downes [email protected] 951-4023

23-Sep-15Lane Safford DLC [email protected] 802-828-4922

23-Sep-15Chris Johnson DFR [email protected] 8028284887


23-Sep-15Nouha Mehio AHS - CO - IT [email protected] 802 871 316823-Sep-15Nouha Mehio AHS - CO - IT [email protected] 802 871 3168 cannot find user screen shot - not sure if I attached screen shot in the previous form.

23-Sep-15Tanya Perry tax [email protected] 570723-Sep-15Deb Ferrell BGS - Gov Business Serv. [email protected] 828-1053 Cannot login to O365 on desktop - or online!!! Can't get password to work. Getting error messages for portal.office.com.

23-Sep-15Louise Putnam AHS-CO Division of Rate Setting [email protected] (802) 652-6528

23-Sep-15Stephanie Brackin Agency of Education [email protected] 8024791170

Wanted to say thank you for the upgrade this morning - what an awesome surprise! I'm so excited to really get in there and work with the new office layout. So far the only odd thing I've encountered is the way the curser moves without blinking - that's pretty awesome :)

VDH / AHS/ Office of Local Health

Unable to get online with the new Outlook 2016. The "Windows Security Microscoft Outlook Connecting to [email protected]" comes up. I have tried entering my username & password and even tried adding "AHS\" at the beginning to see if that would make a difference. I am able to see all of the folders I created in the cloud. I am able to access email throught the cloud. I now however, can see the "File menu" for adding shared accounts; which I cannot see in the cloud.

Connection findings from DLC domain:

Outlook 2010 works fine after adding *.office365.com to site to zone assignment list.

Outlook 2013 has popup box for password at random intervals. Clicking cancel on the password box, then click "need password" reconnects back to exchange.

Outlook 2016 will not connect at all. Fails at first startup configure wizard.

Using click to run distribution tool to install office works fine.

Greetings,

I have gotten into my email account through OWA, however I need to get into it through the regular client to get to a shared mailbox. DFR is not currently in your network so we use RPC over HTTP to connect. Can someone provide me with the settings I need to put into a profile to make that happen? Or, failing that, could you tell me how to connect to a shared mailbox through OWA?

Thanks,Chris Johnson

Hello, while setting up my profile in Delve, I had the option to link to Linkedin - My initial thought is to have a link to my Linkedin profile (like signature link). This morning I wanted to setup a meeting, and I found all my contact from Linked in are available in O365. Please see attached.Do we want this integration? and how can I disconnect from Linkedin? I didn't want all the contact list imported to my O365 account.Nouha

Hello, I was trying to setup a meeting with SOV user (John Oleen), and I could not find his name in the All Users list or access calendar to see availability.Laurel Williams can retrieve the user and see his calendar availability.This is one incident, and I am not sure if it is one user incident. Nouha

last week I was able to open the Tax TIS calandar today I am not able to... it seaches then asks for me to enter my password, I add it and the same log in comes back over and over again.what changed?

Couple of questions. Let me know if you prefer these to be entered one question at a time.

1. My Outlook 2010 sticky "Notes" have all landed in my O365 Email in a "HR" email folder I have. Can't seem to move "Notes" out of the HR folder to a better location. How are email folder and sub-folder locations moved in O365? Is there a sticky "notes" view setting somewhere that allows for the sticky note look vs just a line entry as it's been translated to in O365? Or is notes not a feature meant to be used in O365?

2. Maybe this was covered and I misunderstood, but In Outlook 2010 I'm now unable to view details in shared calendars. I was able to at first but not entries on calendars shared with me in both 2010 and O365 are showing up only as free/busy. I expected this for O365, but not in Outlook 2010. Is this to be expected during the pilot and how/when will details of shared calendars be accessible again. Thanks!

My inboxes: [email protected] (primary)[email protected] (shared)[email protected] (shared)[email protected] (shared)

Using Outlook, the system continually asks for my credentials. Opening or moving an items takes anywhere from 5 seconds to 5 minutes. And has frozen up at least 4 times since 10am, today. And just now I lost connectivity to my shared folders.

Using OWA, I can only access my primary email... and cannot access any of my shared accounts.

Basically I am at a complete stand-still and unable to complete any work.

I need HELP.

23-Sep-15Betsy Rutledge [email protected] 802-951-5069

23-Sep-15Dave Lahr VDOL [email protected] 802-828-5277

23-Sep-15Melissa Kesterson Labor [email protected] 802-828-439023-Sep-15Dave Lahr VDOL [email protected] 802-828-5277 onsistency of Outlook folder loading issues.... 4 times today along with the "dead-eye" screen....

23-Sep-15Dale Magnant Military [email protected] 802-338-3309

24-Sep-15Dave Lahr VDOL [email protected] 828-5277

24-Sep-15Dale Magnant Military [email protected] 802-338-3309


24-Sep-15Keith Goslant AHS DMH [email protected] 802-828-3864

24-Sep-15Amy Boulanger TAX [email protected] 828-5364

24-Sep-15Kelley Bonneau AOE [email protected] 8024791117

24-Sep-15Becky Cyr AHS Central Office [email protected] 871-334924-Sep-15Morgan Ecklund AOE [email protected] 802 479 1095 Can not install desktop version of Office 365 because I have the 64 bit version installed.

24-Sep-15Betsy Rutledge [email protected] 802-951-506924-Sep-15Morgan Ecklund AOE [email protected] 802 479 1095 Can not login to Skype for business with my [email protected] account.24-Sep-15William Dempsey AHS/CO-IT [email protected] 8025572588 The folders from my Outlook '10 account did not transfer to my O365 email.

Corrections/AHS/Business Office

I returned to the office yesterday 9/22 and now have been using 0365 feedback:

E-mail is extremely slow, for example, I see the previous e-mail message in my inbox completely before seeing the new one which I clicked on.

Also my out of office is shut off yet out of office e-mails are still being sent out.

Thanks for you help.

Betsy

I keep getting a sign on box.... every 20minutes.

Also, I can not acess staff calendars anymore.....

Karen: I'm still getting a prompt pop up asking for credentials VERY regularly when I have Outlook open which is all the time. I put in my p/w etc., and after the 2nd or 3rd time I hit cancel. Maureen said I needed to remind you of that. Sorry - I should have when we had our session.

At 5:55pm today (9/23/2015) I attempted to access my calendar via Outlook in Office365/2016. Immediately after clicking the calendar icon (lower left) the spinning progress circle appeared and shortly thereafter the Outlook windows status changed to (Not Responding). After several minutes I killed Outlook via Task Manager.

Restarted Outlook and tried again. After several minutes of (Not Responding) I resorted to Task Manger again.

Restarted Outlook and tried again. Same result.

Restarted Outlook and tried again - as I type this message, after perhaps five minutes of waiting on Outlook, the calendar page has just appeared.

The above may represent the first time I attempted to access my calendar from Outlook in Office 365/2016. After the calendar finally appeared (above) I closed Outlook, restarted Outlook, and clicked the calendar icon once again. This time the calendar appeared almost immediately. If this was my first calendar access, then I'm not sure if the above behavior represents some degree of first time synchronization or some more general instability. If it were simply a first time synchronization issue it wouldn't seem that Outlook in general should have gone completely unresponsive.

This is what I get on a regular basis...when in outlook

Cannot display the folder. Microsoft Outlook cannot access the specified folder location. Network problems are preventing connection to Microsoft Exchange.

Upon starting Outlook 2016 this morning, there was a 3 min 30 sec delay before synchronization was accomplished and new email was displayed. During this time there was no indication of synchronization in progress and the footer of the Outlook window displayed, "This folder is up to date" and "Connected to: Microsoft Exchange".

Also, for what it's worth, during this wait period, the boxed scroll area in the ribbon toolbar where the Quick Steps are normally displayed remained blank - see attached screen shot.

Thank You,Dale Magnant


Updates were supposed to happen last night on my computer. Now I have no icons for Outlook/Word/Excel and when I go into my control panel to try and double click on Mail (Microsoft Outlook 2016) I get an error message Window Shell Common DII has stopped working. I have access to nothing at this point.

Hopefully you can give me a call and provide assistance.

ThanksBetsy

Maybe I shouldn't have done this: I went to all programs and clicked on the One Drive for Business. When prompted I "sync" my files. All my files and network connections are now included on One Drive. Should I have done this? Thanks

Receiving multiple pop up windows in Outlook 2013; being prompted for credentials, but not being saved. See attachment of initial screen shot (have more - but can only upload 1 file)

I don't have access to install the new office software.. If I go into office 365 from the portal I only show the online apps not the insalls too..

I have noticed that Unread does not work the same as the desktop version. The desktop version keeps holds all unread email, where the web version only shows those that are not moved by a rule even though they are still unread in the other folder.


FYI - It took from 11:45 a.m. to 1:32 for my Outlook emails to be updated. Not sure if this is our network or something else.

ThanksBetsy

24-Sep-15William Dempsey AHS/CO-IT [email protected] 802557258825-Sep-15Melissa Prindiville ACCD [email protected] 8024617115 Thanks for the help with accessing Skype yesterday. I can not access one drive not sure if its a similar issue.25-Sep-15Kory Stone doc-NWSCF [email protected] 338-0706 Unable to login to Outlook. Keep getting prompted for credentials

25-Sep-15Tanya Tax [email protected] 5707



25-Sep-15Brianna Blanchard AHS/DCF/ISD [email protected] 802-769-6185

25-Sep-15Jason Boyd aot - information technology [email protected] 249-277125-Sep-15Jason Boyd aot - information technology [email protected] 249-2771 we are unable to open a shared mailbox account from the outlook.office365.com interface; I have attached the error we receive when we try

25-Sep-15Basil Vansuch DII Desktop [email protected] 863-7307 Mondays/Fridays People not on O365 cannot access my calendar. How can we make this happen?

25-Sep-15kory Stone Corrections [email protected] 802-951-5054

25-Sep-15Morgan Ecklund AOE [email protected] 802 479 1095


25-Sep-15John Gonyea [email protected] 802.483.2736 I am periodically getting the following popup window while logged into O365 (Outlook 2016 specifically).

28-Sep-15John Gonyea [email protected] 802.483.273628-Sep-15Dave Lahr VDOL [email protected] 828-5277 Mobil device is not syncing with outlook mail box. Device only receives incoming mail.

28-Sep-15Richard Boes DII [email protected] 4141 Every time I do a search in Outlook, I immediately get "Something went wrong and your search couldn't be completed". And yet, the search seems to work just fine.

28-Sep-15Corey Johnson AGO /IT [email protected] 802-828-6515



My Office 2010 email account and O365 email account are not syncing properly, an email will arrive in one but not the other.

I just got in and I cannot log into email for Skype. Timing out. It first opened but was not updated and have a yellow ! saying could not connect.

now it gives this message: "the time limit for logging on was reached while waiting for system resources::"MAPI1.0 {000004C2}

Hello, The client Office suites have been updated. My outlook Client is crashing. Please see screen shot.There is this website from office : http://answers.microsoft.com/en-us/office/forum/officeversion_other-outlook/microsoft-outlook-has-stopped-working-in-windows-7/a7382eb6-3bd8-490a-8597-4a6f0b5c0cc5I tried all the methods, including running in safe mode, but it failed. I don't want to go further googling around before consulting with you, if you have a way in fixing the issue.Nouha

I went to install the 2016 version of office however the version available to install is 32 bit. I am running 64 bit, how do I acquire the 64 bit version? There is no advance option.

I was migrated to MS 2013 and Outlooks requests my credentials every few minutes even after I have selected the " remember my credentials" box and clicked submit. When my mail stops syncing I get a message at the bottom of the window saying "need password". ( see screen capture)

Has OneDrive been disabled because it does not recognize my account credentials?

we are pretty much working solely off of the Outlook Web Client here now; the popups for credentials are more and more frequent on my own computer now - they had been not too bad the last day or two...but are now back to near constant

I am having issues connecting to OMS (Offender Management Systems). I keep recieveing an error message Error executing Sql statement.I can not read or retrieve recent notes etc.

Getting the sync to work in one drive is confusing.

Is there a way to have it auto-populate the user's Cloud Ondrive URL?ThanksMorgan

Single Sign on does not appear to be working.It appears that the NTLM Cerificates are not being exchanged.Is this going to work for produciton?ThanksMorgan



See attached. The outlook reminders displayed are for Jason Williams. I shouldn't be seeing these, and he is the only person thus far I have identified any issues with regarding shared calendars. I also confirmed he has deleted all of these between last night or late last week.

Apparently the file is too large to attach to this message. FYI

Saved Credentials still not saving. I thought the issue was resolved but it has come back to haunt me since last Thursday. Every few minutes when mail tries to send/recieve it fails and prompts for password. I can enter the password it will sync. Checking the "save password" box does nothing.

I've looked at my saved credentials and tried various fixes but nothing has been able to stick.

I can no longer setup owa on my mobile phone (Android)Not sure why that changed.Morgan

Offline - Global Address Book is set as my default Address Book - it does not have all the contact information - see attach screen shot (Comi Christine is not in the list). I went to Account Settings/ Address Book, but there is not option to remove the Offline - Global Address Book and replace it with the Global Address Book.. please advise.Nouha

28-Sep-15Victoria Jarvis AHS-DVHA-VHC [email protected] 802777013628-Sep-15Melissa Prindiville ACCD [email protected] 8024617115 Can I receive a checklist of what needs to be configure, installed, etc. prior to the survey so I know I am ready to begin the testing?




28-Sep-15Steven McClafferty Vermont Veterans' Home [email protected] 802-447-2732

28-Sep-15Deborah Ferrell [email protected] 802-598-7167


29-Sep-15Tom Buonomo Tax [email protected] 375829-Sep-15Catherine West DVHA [email protected] 802-879-5937 Catherine is unable to access her email. She is prompted for credentials each time she opens it.

29-Sep-15Roberta Downes VDH/AHS/Office of Local Health [email protected] 951-4023

29-Sep-15Denise Nagelschmidt AHS CO [email protected] 802.585.4108

29-Sep-15Joe LaPorte DHR [email protected] 802-595-241529-Sep-15Lane Safford DLC [email protected] 802-828-4922 Cannot sign into Skype for Business. Sign in log attached.

29-Sep-15Catherine West DVHA [email protected] [email protected] Pulsifer VT Lottery [email protected] 802-476-0107 My pc did not get updated with Office 2016 last week.

My team opens secured emails from insurance carriers several times a day. The non-SOV senders are also using MS 365, and as a result, I have a lot of my team attempting to log into a MS account, or create one, so that they do not have to use the "One-time Passcode". Can you advise me what to tell them? They are getting some odd messages about account lockout (but they are attempting to access a 365 account, not Citrix).

Could you please send me the config file for installation of office 2016.

Thanks!

Corey


I know that as testers we can't explore the possibilities and/or potential problems with shared calendars, etc. However, any thought to assigning groups of 3, 5, 10 pilot users to share their calendars, etc. during this process so we could help you explore this migration at another level? Just a thought.

Hello, I am not able to access the Conference Rooms in Calendar for Booking. Also I am getting Microsoft warning, it keeps prompting me for login.. Please see attach emailNouha

Unable to set up signature when going to options, email signature, input information, select both boxes and save. My signature does not appear in emails.

Thank you.

Steve


I cannot access my email from my iPad or my iPhone. A must when I am not in the office. I have not had access since about 2:30 on Friday, September 25. Help! Message says "Cannot Get Mail -- The connection to the server failed."


Just a quick follow-up to a message from yesterday about being connected to another staff members calendar reminders that I can't clear, nor should I be seeing them. Of all the shared calendars his is the only one I have been getting thus far to the best of my knowledge. Jason Williams is the name of the person who owns the shared calendar.

I figured out how to use my iMAC to get a screen shot of just the selection so it should be attached now.

Quarantined Emails not releasing. I Released To In-box the 3 IRS emails in this attachment. I cant find them anywhere. I have since added the address to Safe Senders List but I suspect the Release to Inbox still isn't working right.

1. " Outlook - Options-Permissions - set permissions on this item - " Is the option to block receivers from "Do Not Reply to All" going to be added, so when you send to a group questions responses are directed to one person and not the entire group? If of course that is what the person wants. It was mentioned during the roll out meeting. I see that the "Do Not Forward" is there, which is helpful.

2. Also, I know it was mentioned in yesterdays call about the calendars. However, my not being able to see the calendars is having an impact on others who can. On whether or not they are receiving notifications, and those sorts of things. Please let me know if you need further information about this and I will get it.

Except for the two items above, I have been using this both at work and at home and things seem to be going fairly smoothly. My personly computer does not have Word or Excel, but Libra. Ran into some issues in the beginning; but was able to work through them. Now it work great, so far.

Nice job on getting us through this.

Received this message when attempting to preview a PPT. I am unable to perform either of the options and am prevented from previewing the PPT.

Hi,

I still have Windows 7. Does that make a difference?Thanks,J

Hello,

I am having trouble with my IPhone sinking with email.

This is my phones set up. Should any of these be changed? Email – [email protected] – webmail.state.vt.usDomain – ahs.state.vt.usPw – my password

Catherine West

29-Sep-15Matt Hill Labor [email protected] 828-3921



29-Sep-15Steven McClafferty VVH [email protected] 802-447-2732

29-Sep-15Karen Bates DPS - CJS IT [email protected] 802-241-5098

30-Sep-15Victoria Jarvis AHS-DVHA-VHC [email protected] 802777013630-Sep-15Sheila AOA/Libraries [email protected] 802-828-6952 Office 2016 was pushed out to my machine last night!!!

30-Sep-15Victoria Jarvis AHS-DVHA-VHC [email protected] 8027770136


30-Sep-15Melissa Prindiville ACCD [email protected] 8024617115 May be to soon to ask this however I don't see an App for ACCESS when logged in online. As a G3 licensed user should this be available or only on the desktop?

30-Sep-15William Dempsey AHS/CO-IT [email protected] 802-557-2588

30-Sep-15Kathy O'Rourke State Auditor [email protected] 802-828-2185

30-Sep-15Sean Thomson [email protected] 802-828-336430-Sep-15Melissa Prindiville ACCD [email protected] 8024617115 When using the O365 online outlook freezes. I am using IE 11.0.9600.18015 between 945 and 950 am 9/30/15

30-Sep-15Joe LaPorte DHR [email protected] 595-2415

30-Sep-15Sheila Kearns AOA/Libraries [email protected] 802-828-6952

I'm sure you've had this before, but outlook will not keep me logged in. Windows Security keeps asking for my "credentials." Also, I cannot view other people's calendar anymore. Previously people had given me access to their calendar but it seems it didn't port through with the o365.

Hi,I'm having problems with installing the 2016 version of Office. I tried uninstalling the 2013 64 bit version however it appears the I have other Microsoft office products that are at 64 bit like Project and Visual Studio maybe. How do I figure this out without having to uninstall everything and then reinstall. And where would I then find the other products are 32 bit.

Now I don't have office products on my computer and can not install the 64 or 32 bit version.


My e-mail does not send and receive e-mail properly I keep getting error messages. So I manually select to send and receive and I get the pop up box to enter my password even though I have checked the box to save it. So I enter my password again and the pop up box keeps showing up and I also get this error message. I do eventually get my latest e-mails but this really isn't working properly.

Can you help?

Thanks,Betsy

In Outlook the tasks are a different app, can they be seen in the same manner that they were seen in the older version of Outlook?

Thank you.

Steve

I've been asked to confirm that the encryption used by Microsoft meets the standards outlined in the attached .pdf.We are expected to be audited in April 2016, and need to be able to certify we meet these standards.

I'm fairly certain we do, but would really like someone more familiar with the encryption standards to say so.

Hey there, I was wondering if we are okay to dl the Outlook app to our personal phones for state inbox yet? I have the app already on my state-issued phone (LOVE IT) and would really like to have the work email available on my personal phone. Basically I feel pretty important carrying around two phones all the time but it does wear on the back pocket of my jeans. :)

Me again. Our division has a metric ton of shared inboxes. All shared across multiple user teams (mostly AHS-DVHA and AHS-DCF). Do you think it would be prudent to start working with them to set up a rules for forwarding, just in case the access to shared inboxes is still wonky? My users depend pretty heavily on the shared inboxes for crucial information exchange. Thank you!

I opened Skype for Business and it asked for user ID and password. I have no idea what the password is. Also don't have a camera on my monitor and don't use a laptop. I will try to use a department laptop, but I need a user ID and password. Will ask my IT folks to follow up on that.

My OneDrive asked me to sign in this morning so I entered my credentials. The login box disappeared and now my widget (small lower right hand corner icon- see attached file) has an exclamation point over it and keeps popping up "We need your credentials to sync some libraries" but when I click it to enter my credentials nothing opens so my libraries aren't syncing.

I am part of the pilot for 0365 migration. I was out on vacation and need some help getting started-feeling a bit lost and am really interested to participate in this pilot. Currently I am using Outlook 2013. When I open my e-mail it does not direct me to the 0365 outlook e-mail. Is there anyway I could talk with someone to get a few questions answered? I appologize for being behind. I know how busy you all must be.

Judicial Branch /Research and Information Services Division

Hi Folks,

We need to begin testing O365 in VMWare VDI. Can you provide a resource so that we can begin work with the test pools to ensure success in this area?

-Sean

Please expand the meeting rooms on Outlook calendar scheduling assistant to include all rooms. Currently my drop down box ends at AHS.

thanks,J

I am unable to sign into Skype for Business.

I am using the following credentials:Sign-in address: [email protected]: [email protected]: My VSMS password

30-Sep-15Deb Ferrell [email protected] 8025987167

30-Sep-15Nancy Collins [email protected] 828-067930-Sep-15Becky Cyr AHS Central Office IT [email protected] 871-3349 I am not able to update my laptop to Office 365, I get the attached error....30-Sep-15Melissa Prindiville ACCD [email protected] 8024617115 I don't see where I can start the Pilot Survey , Save it , if I haven't completed it fully and then return back to it another day.


1-Oct-15Becky Cyr AHS Central Office IT [email protected] 802-871-3349

1-Oct-15Melissa Prindiville ACCD [email protected] 8024617115

1-Oct-15Jessica Mishaan Governor's Office [email protected] 802-828-6415 I use Adobe Pro and when I open the program, I get several error messages that I have to click through before I can start the program. I attached a snip of the error.

1-Oct-15Janet Richard GMCB [email protected] 802-828-2901

1-Oct-15Catherine West DVHA [email protected] 802-879-5937

1-Oct-15Victoria Jarvis AHS-DVHA-VHC [email protected] 8027770136

1-Oct-15Nancy Collins [email protected] 828-0679

1-Oct-15Keith Goslant DMH/AHS/Research&Statistics [email protected] 802-828-3864

1-Oct-15Nouha Mehio AHS - CO - IT [email protected] 802 871 3168

1-Oct-15David Tauscher Public Service Department [email protected] 802-828-4085

1-Oct-15Kris Kirby ANR [email protected] 802-595-97182-Oct-15Becky Cyr AHS Central Office IT [email protected] 802-871-3349 My outlook continues to want my credentials and will not switch between mail and calendar.

2-Oct-15Melissa Prindiville ACCD [email protected] 80246171152-Oct-15Jessica Mishaan Governor's Office [email protected] 802-828-6415 Do I need to create a Microsoft account to access OneDrive? Also, what is the difference between OneDrive and OneDrive for Business?


Two things 1. I cannot see the detail on all of the calendars that I schedule 2. My Contacts do not appear available on the Outlook list

Finance and Management/Administration/FINOPS-Reporting

Several people in my department have told me they can't see my calendar, and their computer locks up when they try. I asked Ruthellen Doyon to get me screen shots of what's happening when trying to view my calendar. See attached.

Is there something wrong on my end (pilot user) or their end (non-pilot users)? Who should be doing what?

Nancy Collins

I'm currently running 2016 edition of Office. Everything has been working smoothly so far (no pop-ups for logins). I have encountered this issues though.

I'm currently downloading 1.1GB file at pretty slow rate. Now my Outlook is now VERY slow to respond. I can click on a email and it will take a while (10 - 15 seconds) for to show the email. Scrolling through emails is very jumpy and sporadic.

I'm not sure if you have seen this yet.

LanDesk did open for me this morning but has since kicked me out and will not let me log in. Also Outlook continues to prompt for my credentials and my ability to use it sporadic.

This morning 10/1/2015 my PC is returning errors on security updates for Microsoft office 2013 32 bit edition. Yesterday is when I uninstall my 64 bit version and installed 32 bit Microsoft products and then upgraded to 2016 32 bit versions of software that is apart of office 365. I do have other Microsoft products like visio and project that were reinstalled at 32 bit.

I have been out sick and working via CITRIX so question and problems are late. I don't have Skype or IM access or maybe I just don't know where to find it. Using 2010 on my work PC

I am receiving an error message when I try to send an email out from one of my shared email accounts. DVHA ITSupport. the attached is the error message.

Thanks,Catherine West

One of the questions in the survey yesterday was if we could open a shared mailbox, so I attempted to do so. Outlook froze for ten minutes so I ended the process tree and restarted. My profile was missing; I typed it in but Outlook just hangs on the step "Searching for [email protected] settings". I ended filing a request for support, ticket number 18820. I might add that the request for password in Outlook still pops up, even though it's not finding my profile. Screenshot attached.

Finance & Management/Administration/FINOPS - Reporting

I can't open a shared mail box from web outlook. I followed the instruction in the attached doc. The doc also has a screen shot with the shared mail boxed highlighted and the message that I get when I try to open any of them.

What needs to be done?

Nancy

New PC installed today. Office 2016 downloaded onto new PC. However, Outlook will initially launch without problem but then pop-up asking for credentials appears repeated despite entering current password. Outlook will then not update with current messages. Have been accessing mail via web connection.

When I access Skype for Business, I have access to SKYPE DIRECTORY - I see random users in the Skype Directory from the world... Will it be available in the future? What is Skype directory? - This can be confusing for users in the future. See attach.Nouha

I created a meeting invite earlier today, inviting one SOV employee and two outside people. The first time I hit the "Send" button, I received a network message "Your message did not reach some or all of the intended recipients" and it listed the three people. So, I resent. One of the people, Ann Bishop (SOV employee) accepted the meeting, and I received an email confirmation. But when I look in Meeting>Tracking, Ann shows as "None", even though I have the email indicating that she did "accept".

Myself and another pilot users here (Matt Roy) have installed the Office 2016 products including Skype for Business. However, when we try to login to Skype for Business and the login fails. I am attaching a screen shot of the error.

The past 2 morning when I login to my computer I get the Microsoft Outlook Pop up see attached.

2-Oct-15Janet Richard GMCB [email protected] 828-2901 thank you for updating me to 2016. I get a message saying I have no audio device on my computer for Skype. I do have external speakers on my pc.

2-Oct-15Lisa Nisen Public Service Department [email protected] 802-828-4086

2-Oct-15Scott Adams JUD - RIS [email protected] 802-828-4785


2-Oct-15Melissa Prindiville ACCD [email protected] 80246171155-Oct-15Becky Cyr AHS Central Office IT [email protected] 802-871-3349 My outlook continues to struggle switching from mail to calendar, it also continues to query me for credentials.

5-Oct-15Becky Cyr AHS Central Office IT [email protected] 8028713349 Since about 11:30 my email has been hanging. When I click to open a message it appears like the attached picture. This one has been 5 minutes and it is still not open.

5-Oct-15Sheila Kearns [email protected] 802-828-6952

5-Oct-15Diane Nealy AHS Secretary's Office [email protected] 802-585-51256-Oct-15Becky Cyr AHS Central Office IT [email protected] 802-871-3349 I just noticed my MS Word macro did not transfer over to 2016.6-Oct-15Becky Cyr AHS Central Office IT [email protected] 802-871-3349 MS Excel will not display the value of a formula, see attached.

6-Oct-15Sheila Kearns [email protected] 802-828-6952 Should I be seeing OneDrive in Windows Explorer on my desktop? If so, where would I find it?

6-Oct-15Alice Cloud DII - Service Desk [email protected] 828-67496-Oct-15Melissa Prindiville ACCD [email protected] 8024617115 Hi I can not access my archive. See attached message.


6-Oct-15Roberta Downes VDH/AHS/Office of Local Health [email protected] 951-4023

I was put on the test group 'accidentally' - I wasn't supposed to be, so that was the 1st issue. 2nd issue is when the change over happened, I lost over 3,000 emails that had been put into the archive/vault. David Fortin worked to try to figure out what happened, but none could be recovered, all were lost. 3rd issue happened yesterday upon trying to do a search. I was in my sent items, went up to the search box, entered in a name and tons of emails came up - from my in box, sent items, deleted items. Upon trying any folder to search from, it ends up searching all instead of one I'm currently in, even though that shows current as well.

We are trying to get Office 2016 to install on our VDI test pools so we can test what a user would be doing. So far we have been unsuccessful. If someone can work with Carolyn Keyes 828-0266 to get this installed after 12:30

I was directly the ACCD staff to the pilot page for status and noticed a few items that I needed clarification on. 1. I don't think ACCD is in a foreign domain however I had to uninstall / removal of Ev client . Question: Will ACCD need to remove EV client from all users desktops prior to the proposed 10/17/2015 mailbox migration date?2. Under Pilot Testing it has 3 bullets however I was under the impression that we are currently testing Exchange email, calendar functionality only. Question: Can this be updated to reflect what we are currently testing?thanks

Hi is there away for ACCD-IT to track the "Premier support ticket has been entered with Microsoft for assistance with Credential prompt issues." Can it be added through landesk?


Is it time to start working on my shared mailboxes again? The issues that I am experiencing will need to worked out when libraries staff are migrated. These shared mailboxes are important to our workflow.

Shared mailboxes (lib- circ and lib - contact) still cannot be accessed--either from the mailboxes displayed in the navigation pane or after being added through account settings.

The explanation currently entered for the shared mailbox question (#7) in survey monkey says:My old shared mailboxes appear in navigation pane. When I try to open lib - contact I see the response, "Cannot display the folder." When I try to open lib - circa message listing window displays but there are no messages, even though I know that at least one is in the mailbox (other users are seeing it).

Though the mailboxes are listed in the navigation pane, they are not listed in the advanced account settings. I can add both of the accounts in the account settings, but I just end up with duplicates of the existing mailboxes that I cannot open.

I just realized that when I put appointments on my calendar on my computer all is well, but if I enter an appointment on my phone it is not showing up on my computer. I have now tried it a couple of times and I can't get it to show up.


I created a document in word on my PC and then tried to "save as" into OneDrive and it won't let me do that. It asks me to sign in, so I try using my email address - and it comes back and says This type of account doesn't work with this particular service....

Is this ability not turned on? Am I doing something wrong?

Thanks.

Finance & Management/Administration/FINOPS-Reporting

Tim,On today's call you said you would send me info on this. I had submitted this issue previously, but hadn't heard anything on what to do. How do I access shared mail boxes in web Outlook? I added the following mailboxes, but can't open them.

VISION - CAFRVISION - Chartfield RequestVISION - Paycycles

Thank youNancy

Can you please send me a link so I can access the following shared email box "[email protected]".

I am still having issues with it asking me for a password, and then having Outlook go off line.

Not seeing anything at the bottom of the screen regarding the archiving like what was talked about on the call.

Thank you

6-Oct-15Deborah Ferrell [email protected] 8025987167

6-Oct-15Betsy Rutledge [email protected] 802-951-5069

7-Oct-15Louise Putnam AHS-CO Division of Rate Setting [email protected] (802) 652-6528 Office 2016 installed on my computer last night. Would someone kindly call me ASAP to let me know where I find full versions of Excel, Word and Outlook on my computer.

7-Oct-15Ellen Pulsifer Vermont Lottery [email protected] 802-476-0107


7-Oct-15Joe LaPorte DHR - Investigations Unit [email protected] 802-595-2415

7-Oct-15John Gonyea [email protected] 802.483.2736

7-Oct-15tanya Perry Tax [email protected] 5707

7-Oct-15Sean Thomson [email protected] 802-828-3364 Have you folks noticed a tremendous amount of latency just the past couple of days?

7-Oct-15Joe LaPorte DHR [email protected] 802-595-2415

7-Oct-15kory stone corrections [email protected] 951-5054


In portal - People - Had specific groups for specific tasks -- now appear to all be in one place. Example: RUSF contacts are separate, shared with Marjorie Klark, as part of the RUSF process/folder.

State House Lawn calendar (115 State Street) -- shows calendar, but won't open to show me the detail of each event.Pavilion Auditorium calendar (109 State Street) was removed/never replaced on old configuration. That calendar is on the portal view, but will not open to show me detail.

In old configuration, 109 Pavilion Auditorium calendar is missing; cannot view State House lawn calendar (won't show me the events at all)

In portal - The BGS Conference Room #021 calendar is missing.

This cannot totally mess up our work process...


E-mail search feature is working correctly and I am no longer receiving the Items indexed warning.

Personal Folders seem to be also working correctly now.

E-mail functions were extremely slow today - I would have to hit delete three times before the e-mail message would delete. Going from one e-mail to the next is also very slow, but seems better now. Hopefully with the new upgrade to 2016 things will improve.

ThanksBetsy

PILOT: My computer did not get the install for Access 2016. Only the following for Office 2016 was installed: Word, Skype, Publisher, PowerPoint, OneNote, OneDrive, Excel and the Microsoft Office 2016 Tools


Good morning,

Thank you for the 2016 Upgrade. I did notice on the Outlook panel it has my old e-mail address "[email protected] which I believe will be a problem.

Thanks,BetsyHere is where I do it from: I click on rooms then type ‘Tax-‘

Tanya PerryTechnical Project ManagerVermont Department of Taxes(802) 828 [email protected]

Hi Tanya,

I am having difficulties securing a room in the "add a Room" scheduling assistant part of the calendar. It just lists AHS rooms only. Please help.

Thanks,

Joe LaPorte


I keep meaning to ask about Office for MAC that I have installed. I am getting prompts to update the software. I have not done so since installing Office 2016 via the O365 web portal. Should I remove the other installation (Office for MAC 2011), ignore the update messages or keep it updated?

Thanks.

this goes along with Joes question. I fixed him over the phone, i had him go to his outlook client version. The rooms work in that. in hte PORTAL when you Add a room and look for avalibel rooms you only get a short list...

chedk it out.. i will send an email with a pic.

Judicial Branch /Research and Information Services Division

Had difficulties scheduling a room using 365 on-line, The add room feature only includes AACD and AHS. Thanks to Tanya Perry, I was able to navigate through desktop, which I was not aware of until she pointed it out. If anyone has a "Office 365" book they are willing to share, I would appreciate. I promise to return.

Thanks,Joe

I am having issues logging into the Offender Management System I keep getting the following error message :

7-Oct-15Em Lamson DPS - CJS - IT [email protected] 802-241-5316

7-Oct-15Louise Putnam AHS-CO Division of Rate Setting [email protected] (802) 652-6528

7-Oct-15Sean Cousino Education [email protected] 802 479-10268-Oct-15William AHS-CO/IT [email protected] 8025572588 This error message appears when I log-in8-Oct-15William Dempsey AHS-CO/IT [email protected] 8025572588 This error message appears when I open outlook.

8-Oct-15Mark Gunkel TRE [email protected] 1696




8-Oct-15Becky Cyr AHS Central Office IT [email protected] 802-871-3349 I was searching for an old email in a specific folder and could not find it on my desktop. I logged into the portal version of Outlook and was able to find the email..8-Oct-15Janet Richard GMCB [email protected] 828-2901 I can no longer attach documents/files to the email

9-Oct-15Carolyn Keyes JUD [email protected] 802-828-0266

9-Oct-15Ram Verma Office of the State Treasurer [email protected] 8028282498

9-Oct-15Victoria Jarvis AHS-DVHA VHC [email protected] 8027770136

Betty Wheeler keeps getting the Windows Security prompt to enter her user credentials, however since yesterday afternoon for some reason, when the box pops up it says it's trying to connect to [email protected]

Betty had access to Karen's calendar previously, and yesterday she removed it, as we we were thinking this was the reason she was getting her own prompt (because Karen is one of the trial accounts for Office 365), so we thought removing Karen's calendar would make her own prompt stop, but now instead it's prompting that its trying to connect to Karen. Betty also removed Drew Emory's calendar, but has not received any credential requests trying to link back to Drew's account.

I have attached a screen shot of the windows security window.

O365 pilotNeed help understanding how to navigating in O365 to get to the placed I would have in Outlook 2010. Trying to change the date I want a flagged item to come up but don't see an option to edit the flag date; trying to save an email into a computer folder but don't see that as an option. Tried to send an email to familiar contact but t search couldn't find her overall or in any of the contact folders. Wondering if there's a crosswalk of steps used in Outlook 2010 to steps we need to use in O365. Appreciate any guidance. MS2016 was installed on my machine last night and seem to be missing a full version of any of the Microsoft programs on my computer.

1) I'm unable to edit documents on mobile devices (ipad or iphone) in excel word etc. I only have view rights.2) I also have no way of installing FY13 or FY16 versions of office on my desktop.

Al.LaperleG1 user, he can't authenticate to sign on to: portal.office.com

Hi,I'm not receiving any mail in my mailbox in outlook on my desktop. Shows up online and on my phone but not on my desktop. Going to try shutting down and rebooting.

Also the time stamp on this page says Submitted by Anonymous on August 12, 2015 - 3:39PM ?


Pop up continues to come up even though I check the box. This at least has my correct e-mail.

ThanksBetsy

Finance & Management/Administration/FINOPS-Reporting

I don't know if this is the kind of thing you're looking to get feedback on. I was working in Excel 2016 and Excel crashed as I was saving a file. I had 4 other excel files open at the time. One of those had changes that had not been saved yet.

Problem signature: Problem Event Name: APPCRASH Application Name: EXCEL.EXE Application Version: 16.0.4229.1024 Application Timestamp: 55f00f09 Fault Module Name: StackHash_4a40 Fault Module Version: 6.1.7601.18939 Fault Module Timestamp: 55afd843 Exception Code: c0000374 Exception Offset: 000ced0b OS Version: 6.1.7601.2.1.0.256.4 Locale ID: 1033 Additional Information 1: 4a40 Additional Information 2: 4a404c9b4a05c33968cbe12cc6e74fd3 Additional Information 3: 69d7 Additional Information 4: 69d75a6c40f15ee138d2db80b6cf8107

Loading Office 2016 on VDI image.

I loaded Office 2016 on an image. In the control Panel, the Mail (Microsoft Outlook 2016) (32-bit) control does not work. the error is: The operating system is not presently configured to run this application. I will try to re-install again. Let me know if you have any suggestions.

I get constant authentication requests from Outlook 2013. This is an annoyance and it also delays the receipt of real-time emails as Outlook is waiting to authenticate with the Exchange server before any new mail is downloaded.

Hi, I wanted to let you know that opening another user's calendar causes the "enter password" glitch. As soon as I open the user (or room resource) the box pops up. It continually asks for my account password.

However, when I closed out of the box instead of entering my password, I noticed I was getting a "Need Password" on the lower right, next to the "Folder is up to date" in Outlook's status bar. If I click on that, the box does not pop up asking me for the password, it goes back to the "Connected to: Microsoft Exchange" message.

12-Oct-15Roberta Downes [email protected] 951-4023

12-Oct-15Dana Bianchi DCF / ISD dana/[email protected] 802-585-0023

13-Oct-15Sheila Kearns [email protected] 802-828-695213-Oct-15Janet Richard GMCB [email protected] 828-2901 Cannot attach files to email message that I created

13-Oct-15John Gonyea [email protected] 8023426309

13-Oct-15Melissa Prindiville ACCD [email protected] 802461711513-Oct-15Melissa Prindiville ACCD [email protected] 8024617115 Getting the following message when syncing one drive in the portal. See attached.

13-Oct-15Ram Verma Treasurer [email protected] 802-828-2498

13-Oct-15Karen Bates DPS [email protected] 802-241-5098

13-Oct-15Karen Bates DPS [email protected] 802-241-509813-Oct-15Jessica Mishaan Governor's Office [email protected] 802-828-6415 Items in my calendar are re-sending the meeting invitation randomly to participants.13-Oct-15William Dempsey AHS/CO-IT [email protected] 802-557-2588 The following error message is appearing and my Outlook will stop sending/receiving mail for random periods of time.14-Oct-15Corey Johnson AGO/IT [email protected] 802-828-6515 When accessing Outlook through Citrix it errors and does not open. Attached is the error message received.

14-Oct-15Corey Johnson AGO /IT [email protected] 802-828-6515

14-Oct-15Drew Emory DPS [email protected] 8022415099

14-Oct-15Drew Emory DPS [email protected] 8022415099 We can't seem to transfer a conversation from skype for business on the computer to our windows mobile phone. we have to hang up and then call the person back.

14-Oct-15Sheila Kearns [email protected] 802-828-6952

14-Oct-15John Gonyea [email protected] 8023426309

14-Oct-15Sheila Kearns [email protected] 802-828-695214-Oct-15Drew Emory DPS [email protected] 8022415099 Will we be able to use Skype for business on our computers to call outside numbers?

15-Oct-15Louise Putnam AHS-CO Division of Rate Setting [email protected] (802) 652-6528 Here! for O365 Pilot team status call. Thansk!



VDH/AHS/ Office of Local Health

I did try the link I was sent: https: //webmail.state.vt.us/owa/[email protected]/ and this is the error message I received. " Your mailbox appears to be unavailable. Try to access it again in 10 seconds. If you see this error again, contact your helpdesk."

Outlook stopped working a number of times today, not receiving any new emails. If I go to the portal I could see the email.


follow up to skpye for business problems discussed with Tim yesterday.Could my problems be due to having an old version of Skype for personal use on my machine?C:\Program Files (x86)\Skype

If you think so, I can put in a LANDesk request to have it removed.


Just a thought... I discovered (the hard way) after I had replaced the apps on my iPhone with the O365 apps - that unless you have transferred your contact list (as vCards) into the cloud, you have NO contacts. Finding out that was the case when I needed to reach someone over the weekend for work added an additional challenge. It might be worth providing links and/or instructions to users on how to do this. I suspect there will be a bunch of folks in the same boat once this gets rolled out en masse. FYI

Noticing syncing issues with online instance and desktop instance. For example I will have deleted an email from my Desktop however it still shows up in the online notice. When I selected it, it can not be found. Also created a Team calendar Online and it does not show up on the desktop. Is this a caching issue maybe?

Outook 2013: I am constantly being prompted to be authenticated with the Exchange server. Each time I enter my credentials the prompt reappears. I now simply click cancel to make it go away and have to refresh my inbox to download any new mail when it is in "Need Password" mode. I click on it to force a connection and new mail downloads. I am running both the OWA and Outlook 2013 client so that I can be notified with new mail. Very annoying..

Credentialling issue seems to be more prevalent...I'm prompted for my credentials constantly today...every time I try to type an email , open an email. Do we have any idea when this issue will be resolved?

Unable to open shared mailbox in O365 web client. Can open in Outlook client.

I have add some issues with one of my copiers sending garbage text yesterday when scanning to email. I'm not sure it has anything to do with O365 or not. My question is our copiers are setup to use relay.state.vt.us to send emails out to the users. Has the relay option been tested with Office 0365?

We have Ricoh copiers here and starting yesterday they randomly started sending attached scans as MIME text instead of an attachment. Our Ricoh guy thinks it might be because of Office 365. the copiers use the relay.state.vt.us address to send.


While presenting in a Skype for Business meeting just now, I was unable to end the meeting. All other controls were working, but neither the End Meeting option or just X-ing out of the application would shut down the meeting.

I had to use Task Manager to kill The Skype for Business application to shut down the meeting--just killing the meeting itself in Task Manager would not work


I just discovered when looking for an email message from 3-4 years ago that there was only one message in the folder. Further checking shows that a huge percentage of my older emails kept are no longer accessible across multiple folders. Have I missed a setting my end somewhere?


Skype for Business meeting locks up participant browsers--plugin stops responding.. Once the browser is locked up it is difficult to kill and or start over with another browser. It occurred when the attendee was given presentation control and was trying to upload an image.

When attendee tried to restart her machine it was hung-up for a very long time.

I would suggest some testing to see what kind of system resources get used while running a meeting and participating in one if presentation control is given to you.

Hello,

I am not able to access my shared IT & ICD-10 email folders when I log in with my token. Also, I am not able to send an email from either of my shared email folders.

Thanks, Catherine West

I am on the conference call today, 10/15/15

Catherine West

15-Oct-15Brenda Chamberlin Public Service Board [email protected] 802-828-1152

15-Oct-15Melissa Kesterson Labor [email protected] 802-828-4390

15-Oct-15Alice Cloud DII - Service Desk [email protected] 828-6749

15-Oct-15Kari Demars BGS/AOA/NE District [email protected] 802-751-2620

15-Oct-15Sean Cousino Education [email protected] 802 479-1026

15-Oct-15Drew Emory DPS [email protected] 8022415099

15-Oct-15Scott Carbee Judiciary [email protected] 652915-Oct-15Dana Bianchi AHS / DCF/ISD [email protected] 802-585-0023 Had my email stop coming in at 2:41 and it started working again around 3:30 after I closed and open Outlook

15-Oct-15Dale Magnant Military [email protected] 802-338-330916-Oct-15Melissa Prindiville ACCD [email protected] 8024617115 PDFs open in Word Online when using the portal. Don't know if this is an issue I just thought it to be odd.

I have experienced slow upload of my emails first thing in the AM - not the 15 minutes I heard on this mornings call, but slower than before migration.From what I have been able to test things seem to be working ok, but the calls all seem to be WAY over my head in understanding exactly what experiences people are having difficulty with so I'm nervous that I'm not testing what I should be.I am still unable to utilize PSB's "outage" calendar which is essential for the PSB. When the complete office is migrated will that issue disappear?

I participated in today's (Oct. 15) conference call.I was only upgraded to 2013 Office.I am still unable to read the shared calendar for the 3 conference rooms I routinely schedule here at Labor. They are blocked off as busy but I can't read them and I do have permissions for them.

Also, I'm admin. asst. to our general counsel whose calendar I need to be able to read only. My IT person, Maureen, tried to get back my access to read it and the only way she could was to give me complete access to his mailbox also. So now I get all his reminders as well as pop-ups of his recent emails that I don't need to see. I only need access to read his calendar. So this is a big problem.

Lastly, I think, I wrote on the survey yesterday that I couldn't get access to One-Note but today I solved the problem, so now I have access to it.

I was not able to test Skype for Business because I don't have access to a camera. I may be able to use my phone but haven't had to time to try it. A co-worker had surgery and I am doing her work as well as another persons so my work load tripled recently.

When using the desktop MS word, I very frequently get the "Not Responding" spinning wheel. It will spin for 5, 10 to 15 seconds before I can then start working the document again. Not sure if this is O365 related but you wanted to know issues.

1. Having trouble receiving e-mails - Very delayed

2. Getting pop-ups when opening Outlook 2016 - I've attached the pop-ups that keep showing up.

Hi, I don't seem to have a high enough office 365 license. -I'm unable to edit information on phones and tablets.- I can't install any office 2013 or office 2016 programs on my computer-I don't have access to Skype. So I'm unable to test two of the three items we are suppose to be testing.

I'd like to test more, but my assigned licenses don't allow for further testing.I've attached a screen shot of my assigned licenses

Please assign me a high enough level license to:-install office 2016-Edit files on mobile-use Skype

When saving to Onedrive, Sometimes it will save and then Sync up to Onedrive correctly giving you a green check on the file. Other times it will sit there with a Sync icon over the file and the OneDrive for Business saying that it needs to sync a file, but will never sync. you have to cut the file out of that location and save it somewhere else. Make sure that OneDrive for Business syncs and then past the file back and then it will sync.

I am attempting to set up a meeting using Skype for Business. Are we restricted to only pilot users within our tenant? I attempted to add a Skype user, outside, to my contacts and they do not receive a contact request or an invite.

This isn't a show stopper but steers me toward our old way using WebEx. Will this change? Is it a case of assuming Skype and Skype for business are compatible?

Thanks

The following is only indirectly related to Office 365 but I thought I’d pass it on anyway…

This week we noticed that one of our non pilot domain users’ AD account would periodically lock. In our case we have the accounts set to lock after five failed logins within, I believe, a 10 minute period. Typically this would manifest itself by the user, once logged on, at some later point running an application that involved pass through authentication to an SQL Server and being rejected. The domain controller security log would show periodic flurries of event id 4771 entries which are indicative of attempted logins with an incorrect password. Further testing showed that a system left on overnight would not log any 4771 events. Only when the user logged into Outlook the following morning did the 4771 events begin. Further rummaging around on the web led to the article in the link below which indicates that a user using the same login UPN, but different passwords, in a scenario such as ours, will indeed generate failed log on event entries in the local domain controller.

https://community.office365.com/en-us/f/148/t/74256

As soon as we had the user change her email password to match her local domain password the security log entries ceased. Fortunately we only had three users who were using different passwords for domain login and exchange login so correcting the problem was fairly easy.

Anyhow, I’m not sure if anyone else with a foreign domain is configured as we are, but if they run into this issue, this may the cause. Once we are fully migrated to O365 and using fully synchronized authentication this should all be of no further concern.

Thank You,Dale Magnant

16-Oct-15Kari Demars BGS/AOA/NE District [email protected] 802-751-2620 I'm still having issues receiving emails. I find I have to close out of Outlook and get back in order to receive.

16-Oct-15Catherine West DVHA [email protected] 802-879-593719-Oct-15Melissa Prindiville ACCD [email protected] 8024617115 Needed to log in through window's Security and Skype for Business today 10/19/2015.19-Oct-15Irina SAO [email protected] 802-828-4633 cannot encrypt email/attachment due to no certificates/digital ID - how could we get those certificates?

19-Oct-15William Dempsey AHS-CO/IT [email protected] 802-557-258820-Oct-15Corey Johnson AGO /IT [email protected] 802-828-6515 Still getting authentication pop-ups. My test users and I are still getting authentication pop-ups in outlook sporadically. I did apply the patch last week.

Since yesterday, two of my colleagues shared email boxes in my email box, I had view rights to see their schedule detials, have changed this morning where I can only see their blocked time w/busy listing. Please change my view to the detail review so i see the detail in each. The two shared email boxes are; Znamenskis, Nik ([email protected]); Hall, Michael ([email protected])Thanks,Catherine West

When I attempt to use the "Bing Maps" or "Action Item" tabs within an email (see attachment) I receive the error message shown in the attachment. If I close or 'x' out of it it continuously reappears until I close and reopen outlook.

Resolution

Opening the wrong outlook version/Install Issue

This is accurate these are not part of the 2016 packageNot Pilot Issue please have a ticket submitted to update Title.

Trusted Sites - Known issue (Update GP - Each Domain)

Not Pilot Issue - But fixed

That is the design

Not supported in word on-line

Not sure what the issue was/is. Basil reports this is no longer happening.

Organizational Relationship with @partner was not set up - updated.

All information was posted on the website.

Cannot link back - as is

Outlook 2010 - a lot of issue - upgraded to 2016

733

928

This

Was not licensed

980

None Pilot issue, website is being updated and all pilot users are doing survey monkey.

Temp workaround for Foreign Domains - Host File until all mailboxes are migrated needs to be added to users computer.

Re-created Profile - Temp workaround for Foreign Domains - Host File until all mailboxes are migrated needs to be added to users computer.



they had not set up the UPN accuratley for all accounts, updated and syced to cloud.

834

Was searching in the wrong location.

UPN was not accurate for him based on the information we thought was updated. Some accounts are and other's are not. Temp workaround for Foreign Domains - Host File until all mailboxes are migrated needs to be added to users computer.

UPN was not accurate for him based on the information we thought was updated. Some accounts are and other's are not. Temp workaround for Foreign Domains - Host File until all mailboxes are migrated needs to be added to users computer.



We need to set a policy on this. We do have a Federated trust with Microsoft.

Using on-line version, does not support for search folders. You can select unread sort filter or create a rule.


Legacy Exchange DN due to the configuration of the Permissions in the Domains for the Sync in=complete before we started the sync. All resolved.

24


This is an issue with the O365 was not aware of this being lost with the transition, at this time please log tickets to have these DL's updated.

211

45

32

453

66

112

5858

5

61

94

94

2

80

561

770

90

16

72

102

19

1

94

187

96

51

260

561181

171

28

31

1095

134

55

44

847

72

139

11

28

885169

79

25

35

5

408

99

20

47

63

[xls]dii.vermont.govdii.vermont.gov/sites/dii/files/word_files/o365_pilot/copy of o365... · web...

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