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Vodafone Group Plc Restatements Disclaimer 1 Quarterly revenue analysis 2 Regional results 3 Adjusted income statement 4 Cash flow 5 Half-year regional analysis 6 Mobile customers 7 Fixed broadband customers 8 Marketable homes passed 9 TV & fixed line voice 10 Converged customers 11 Mobile churn 12 Mobile data usage 13 Mobile ARPU 14 Average foreign exchange rates 15 Definition of terms With effect from 1 April 2016, the Group’s presentation currency was changed from pounds sterling to the euro to better al the geographic split of the Group’s operations. Prior year results have been restated into euros and exclude the re Vodafone India (excluding its 42% stake in Indus Towers) which, in accordance with IFRS, are now reported separatel discontinued operations. For convenience, this document, which contains unaudited information, is a collation of financial information from previous Vodafone Group Plc press releases, modified as set out in the footnotes, but does not contain sufficient information to all full understanding of the historic results and state of affairs of the Vodafone Group. The financial information in this do only contains tabular information from the consolidated financial statements. For further information please refer to the r press releases for the interim management statements, half-year and full year financial results for the financial years end March 2016 and 31 March 2017. All the press releases can be found on the Investor Relations section of the Vodafone website vodafone.com/investor. In the discussion of the Group’s reported operating results, information is presented to provide readers with additional fi information that is regularly reviewed by management. However, this additional information presented is not uniformly defin all companies including those in the Group’s industry. Accordingly, it may not be comparable with similarly titled measures disclosures by other companies. Additionally, certain information presented is derived from amounts calculated in accordanc IFRS but is not itself an expressly permitted GAAP measure. Such alternative performance measures should not be viewed in isolation or as an alternative to the equivalent GAAP measure.

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Vodafone Group Plc

Restatements

Disclaimer

1 Quarterly revenue analysis2 Regional results3 Adjusted income statement4 Cash flow5 Half-year regional analysis6 Mobile customers7 Fixed broadband customers8 Marketable homes passed9 TV & fixed line voice10 Converged customers11 Mobile churn12 Mobile data usage13 Mobile ARPU14 Average foreign exchange rates15 Definition of terms

With effect from 1 April 2016, the Group’s presentation currency was changed from pounds sterling to the euro to better align with the geographic split of the Group’s operations. Prior year results have been restated into euros and exclude the results of Vodafone India (excluding its 42% stake in Indus Towers) which, in accordance with IFRS, are now reported separately under discontinued operations.

For convenience, this document, which contains unaudited information, is a collation of financial information from previous Vodafone Group Plc press releases, modified as set out in the footnotes, but does not contain sufficient information to allow a full understanding of the historic results and state of affairs of the Vodafone Group. The financial information in this document only contains tabular information from the consolidated financial statements. For further information please refer to the relevant press releases for the interim management statements, half-year and full year financial results for the financial years ended 31 March 2016 and 31 March 2017. All the press releases can be found on the Investor Relations section of the Vodafone website at vodafone.com/investor.

In the discussion of the Group’s reported operating results, information is presented to provide readers with additional financial information that is regularly reviewed by management. However, this additional information presented is not uniformly defined by all companies including those in the Group’s industry. Accordingly, it may not be comparable with similarly titled measures and disclosures by other companies. Additionally, certain information presented is derived from amounts calculated in accordance with IFRS but is not itself an expressly permitted GAAP measure. Such alternative performance measures should not be viewed in isolation or as an alternative to the equivalent GAAP measure.

Vodafone, the Vodafone logos and Vodacom, are trade marks of the Vodafone Group. Other product and company names mentioned herein may be the trademarks of their respective owners.

01 Quarterly revenue

Q3 15/16 Q4 15/16 Q1 16/17 Q2 16/17 Q3 16/17 Q4 16/17 Q1 17/18 Q2 17/18 Q3 17/18 Q4 16/17 Q1 17/18 Q2 17/18 Q3 17/18% % % %

Quarterly revenue

Europe (0.8)Africa, Middle East and Asia Pacific

Revenue

Mobile customer revenueMobile incoming revenue (7.4) (6.5) (5.4) (5.3)Other service revenue (4.4)Mobile service revenueFixed service revenueService revenue

EuropeMobile customer revenueMobile incoming revenueOther service revenueMobile service revenueFixed service revenueService revenue

GermanyMobile customer revenueMobile incoming revenueOther service revenueMobile service revenueFixed service revenueGermany service revenue

ItalyMobile customer revenueMobile incoming revenueOther service revenueMobile service revenueFixed service revenueItaly service revenue (0.4)

UKMobile customer revenueMobile incoming revenueOther service revenueMobile service revenueFixed service revenueUK service revenue (4.8) (2.7) (3.0) (4.8)

SpainMobile customer revenueMobile incoming revenueOther service revenueMobile service revenueFixed service revenueSpain service revenue

(1.2) (2.5) (2.8)

Other Europe service revenue

Eliminations (35) (36) (45) (55) (41) (32) (30) (56) (36)Service revenue

Africa, Middle East and Asia PacificMobile customer revenueMobile incoming revenueOther service revenueMobile service revenueFixed service revenueService revenue

Mobile customer revenueMobile incoming revenueOther service revenueMobile service revenueFixed service revenueVodacom service revenue

Mobile customer revenueMobile incoming revenueOther service revenueMobile service revenueFixed service revenueTurkey service revenue

EliminationsService revenue

Memo: Other businesses

Mobile customer revenueMobile incoming revenueOther service revenueMobile service revenueFixed service revenueIndia service revenue (11.5) (13.9) (17.8) (23.1)

Notes:1 Organic growth is an alternative performance measure which presents performance on a comparable basis, both in terms of merger and acquisition activity and move2 Group service revenue includes the results of Europe, AMAP, Other (which includes the results of partner markets) and eliminations.3 Included within the Other Europe segment.4 Vodafone Netherlands was transferred into VodafoneZiggo joint venture on 31 December 2016.5 Vodacom refers to the Group's interests in Vodacom Group Limited and its subsidiaries including those located outside of South Africa.6 Included within the Other Africa, Middle East and Asia Pacific segment.7 The results of Vodafone India are classified as discontinued operations in accordance with IFRS.

IndexOrganic growth1

€m  €m  €m  €m  €m  €m  €m  €m  €m 

Group2

9,304  8,918  8,715  8,828  8,878  8,129  8,299  8,476  8,631  2.5  2.4  2.9 3,059  2,723  2,848  3,038  3,035  2,852  2,881  2,818  2,864  4.3  7.2  7.0  8.8 Non-Controlled Interests, Common

Functions and eliminations 359  365  302  320  326  360  294  307  302 12,722  12,006  11,865  12,186  12,239  11,341  11,474  11,601  11,797  0.2  3.5  2.7  3.7 

7,457  7,118  7,083  7,307  7,122  6,646  6,699  6,709  6,574  1.3  2.5  1.2  1.0 658  619  627  611  594  518  525  511  508 516  530  552  603  547  553  504  582  523  8.9  1.7  1.1 

8,631  8,267  8,262  8,521  8,263  7,717  7,728  7,802  7,605  1.2  1.4  0.8  0.5 2,555  2,621  2,512  2,516  2,592  2,604  2,554  2,508  2,584  2.4  4.7  3.0  2.8 

11,186  10,888  10,774  11,037  10,855  10,321  10,282  10,310  10,189  1.5  2.2  1.3  1.1 

5,404  5,209  5,200  5,264  5,135  4,736  4,788  4,847  4,744 441  414  421  395  395  346  353  344  351 368  372  366  406  357  330  322  392  332 

6,213  5,995  5,987  6,065  5,887  5,412  5,463  5,583  5,427 2,153  2,207  2,142  2,125  2,176  2,181  2,161  2,166  2,222 8,366  8,202  8,129  8,190  8,063  7,593  7,624  7,749  7,649  0.1  0.8  0.8  0.3 

1,323  1,308  1,314  1,338  1,327  1,320  1,322  1,361  1,356 74  70  72  71  65  53  53  53  52 

120  127  124  136  124  127  117  140  132 1,517  1,505  1,510  1,545  1,516  1,500  1,492  1,554  1,540 

943  957  969  985  989  992  1,001  1,015  1,024 2,460  2,462  2,479  2,530  2,505  2,492  2,493  2,569  2,564  1.2  0.6  1.6  2.5 

935  904  914  955  945  919  937  952  926 92  91  92  89  93  86  88  84  88 63  60  65  76  67  64  54  73  57 

1,090  1,055  1,071  1,120  1,105  1,069  1,079  1,109  1,071 201  208  210  218  225  229  240  245  253 

1,291  1,263  1,281  1,338  1,330  1,298  1,319  1,354  1,324  2.8  3.2  1.5 

1,324  1,225  1,182  1,117  1,070  1,060  1,054  1,016  990 112  101  91  83  80  76  77  75  76 101  86  80  81  77  82  76  79  72 

1,537  1,412  1,353  1,281  1,227  1,218  1,207  1,170  1,138 461  491  405  362  380  406  357  340  358 

1,998  1,903  1,758  1,643  1,607  1,624  1,564  1,510  1,496 

674  650  669  691  672  657  675  694  666 33  37  43  37  41  40  42  41  41 46  47  51  63  43  39  43  63  40 

753  734  763  791  756  736  760  798  747 363  360  365  354  369  373  383  385  397 

1,116  1,094  1,128  1,145  1,125  1,109  1,143  1,183  1,144  1.3  1.6  3.9  2.0 

Netherlands service revenue3, 4 438  428  426  434  416  –  –  –  –  –  –  –  – Ireland service revenue3 240  238  242  242  235  235  235  234  236  0.4 Portugal service revenue3 223  221  221  237  227  226  232  250  235  2.2  5.4  6.1  3.9 Romania service revenue3 174  174  174  179  179  175  179  186  182  0.4  2.9  4.1  2.2 Greece service revenue3 192  189  194  211  195  189  200  219  201  0.2  3.3  4.6  3.6 

1,536  1,516  1,528  1,589  1,537  1,102  1,135  1,189  1,157  1.3  2.7  2.8  2.9 

8,366  8,202  8,129  8,190  8,063  7,593  7,624  7,749  7,649  0.1  0.8  0.8  0.3 

1,995  1,880  1,879  2,043  1,983  1,903  1,906  1,851  1,831 217  207  207  215  200  173  173  169  167 

94  85  83  95  89  104  97  112  98 2,306  2,172  2,169  2,353  2,272  2,180  2,176  2,132  2,096 

224  224  229  240  256  257  254  241  242 2,530  2,396  2,398  2,593  2,528  2,437  2,430  2,373  2,338  6.8  7.9  6.2  6.8 

Vodacom5

956  850  857  948  1,010  1,030  1,018  978  984 57  47  47  53  49  43  40  40  45 52  52  47  52  51  67  59  62  58 

1,065  949  951  1,053  1,110  1,140  1,117  1,080  1,087 42  43  41  39  55  58  60  53  62 

1,107  992  992  1,092  1,165  1,198  1,177  1,133  1,149  3.8  5.6  3.4  5.3 

Turkey6

446  442  457  481  455  412  430  435  403 84  82  88  91  84  75  79  79  73 10  11  12  16  11  8  13  22  13 

540  535  557  588  550  495  522  536  489 22  25  28  30  31  31  32  31  31 

562  560  585  618  581  526  554  567  520  13.9  13.9  14.7  13.2 

Egypt service revenue6 395  390  362  404  288  224  228  232  235  22.8  24.6  21.0  18.8 Other Africa, Middle East and Asia Pacific service revenue 1,423  1,404  1,406  1,501  1,363  1,239  1,253  1,240  1,189  9.8  10.0  8.9  8.3 

–  –  –  –  –  –  –  –  – 2,530  2,396  2,398  2,593  2,528  2,437  2,430  2,373  2,338  6.8  7.9  6.2  6.8 

India7

1,225  1,233  1,225  1,208  1,145  1,037  1,035  879  826 162  164  164  164  176  202  219  216  118 

70  65  52  53  52  54  49  39  33 1,457  1,462  1,441  1,425  1,373  1,293  1,303  1,134  977 

72  70  69  70  77  86  82  82  86 1,529  1,532  1,510  1,495  1,450  1,379  1,385  1,216  1,063 

02 Regional results

H1 15/16 H2 15/16 H1 16/17 H2 16/17 H1 17/18 H2 16/17 H1 17/18 % %

Regional resultsMobile customer revenueMobile incoming revenueOther service revenueMobile service revenueFixed service revenueService revenueOther revenueRevenueDirect costs (6,088) (5,726) (5,796) (5,458) (5,281)Customer costs (5,342) (5,499) (4,980) (5,183) (4,772)Operating expenses (6,467) (6,533) (6,185) (5,880) (5,637)Adjusted EBITDADepreciation and amortisation:

Acquired intangibles (131) (118) (123) (125) (122)Purchased licences (825) (802) (774) (759) (763)Other (4,171) (4,339) (4,143) (4,255) (4,043)

Share of result in associates and joint ventures (5)Adjusted operating profit

Adjusted EBITDA margin 28.6% 28.2% 29.5% 29.9% 32.0%Capital additions

EuropeMobile customer revenueMobile incoming revenueOther service revenueMobile service revenueFixed service revenueService revenueOther revenueRevenue (0.6)Direct costs (4,122) (3,962) (3,898) (3,799) (3,570)Customer costs (4,020) (4,327) (3,803) (3,974) (3,559)Operating expenses (4,753) (4,793) (4,544) (4,249) (4,063)Adjusted EBITDADepreciation and amortisation:

Acquired intangibles (63) (58) (63) (64) (63)Purchased licences (739) (717) (662) (661) (674)Other (3,386) (3,588) (3,356) (3,538) (3,291)

Share of result in associates and joint ventures (3) (4) (5) (44)Adjusted operating profit (10.4)

Adjusted EBITDA margin 29.3% 28.2% 30.2% 29.3% 33.3%Capital additions

Mobile customer revenueMobile incoming revenueOther service revenueMobile service revenueFixed service revenueService revenueOther revenueRevenueDirect costs (1,285) (1,045) (1,050) (988) (969)Customer costs (1,042) (1,195) (1,132) (1,216) (1,102)Operating expenses (1,245) (1,352) (1,295) (1,302) (1,277)Adjusted EBITDADepreciation and amortisation:

Acquired intangiblesPurchased licences (303) (313) (331) (339) (350)Other (1,092) (1,234) (1,161) (1,222) (1,081)

Share of result in associates and joint venturesAdjusted operating profit

Adjusted EBITDA margin 32.7% 32.5% 34.0% 34.3% 36.6%Capital additions

ItalyMobile customer revenueMobile incoming revenueOther service revenueMobile service revenueFixed service revenueService revenueOther revenueRevenueDirect costs (624) (630) (627) (600) (607)Customer costs (621) (718) (598) (701) (661)Operating expenses (688) (712) (677) (669) (639)Adjusted EBITDADepreciation and amortisation:

Acquired intangibles (61) (55) (61) (60) (61)Purchased licences (17) (18) (18) (17) (22)Other (516) (543) (550) (574) (553)

Share of result in associates and joint ventures (1)Adjusted operating profit

Index Organic % growth1

€m  €m  €m  €m  €m 

Group2

15,001  14,575  14,390  13,768  13,408 1,324  1,277  1,238  1,112  1,036 1,048  1,046  1,155  1,100  1,086 

17,373  16,898  16,783  15,980  15,530 5,171  5,176  5,028  5,196  5,062 

22,544  22,074  21,811  21,176  20,592  1.8  1.7 2,538  2,654  2,240  2,404  2,483 

25,082  24,728  24,051  23,580  23,075  0.8  3.1 

7,185  6,970  7,090  7,059  7,385  6.3  13.0 

65  73  91  171 2,053  1,776  2,123  2,011  2,628  16.2  54.7 

4,643  5,918  3,526  4,149  3,263 

10,870  10,613  10,464  9,871  9,635 870  855  816  741  697 742  740  772  687  714 

12,482  12,208  12,052  11,299  11,046 4,331  4,360  4,267  4,357  4,327 

16,813  16,568  16,319  15,656  15,373  0.4  0.8 1,427  1,654  1,224  1,351  1,402 

18,240  18,222  17,543  17,007  16,775  2.5 

5,345  5,140  5,298  4,985  5,583  2.4  13.0 

17 1,154  773  1,212  678  1,572  66.9 

3,374  4,264  2,467  2,762  2,169 

Germany3

2,663  2,631  2,652  2,647  2,683 149  144  143  118  106 228  247  260  251  257 

3,040  3,022  3,055  3,016  3,046 1,855  1,900  1,954  1,981  2,016 4,895  4,922  5,009  4,997  5,062  1.5  1.1 

413  396  256  338  215 5,308  5,318  5,265  5,335  5,277  0.3  0.3 

1,736  1,726  1,788  1,829  1,929  6.0  7.7 

–  –  –  –  – 

1  2  2  2  2 342  181  298  270  500  49.8  65.9 

1,159  1,203  880  791  768 

1,846  1,839  1,869  1,864  1,889 181  183  181  179  172 131  123  141  131  127 

2,158  2,145  2,191  2,174  2,188 417  409  428  454  485 

2,575  2,554  2,619  2,628  2,673  2.9  2.3 359  520  387  467  434 

2,934  3,074  3,006  3,095  3,107  0.7  3.6 

1,001  1,014  1,104  1,125  1,200  10.8  8.8 

–  –  –  – 407  398  474  474  564  19.0  19.2 

02 Regional results

Adjusted EBITDA margin 34.1% 33.0% 36.7% 36.3% 38.6%Capital additions

UKMobile customer revenueMobile incoming revenueOther service revenueMobile service revenueFixed service revenueService revenue (4.0) (2.8)Other revenueRevenue (4.1)Direct costs (985) (974) (888) (877) (736)Customer costs (1,073) (1,100) (912) (925) (889)Operating expenses (1,299) (1,241) (1,101) (1,010) (960)Adjusted EBITDA (25.2)Depreciation and amortisation:

Acquired intangiblesPurchased licences (260) (251) (230) (216) (214)Other (676) (667) (614) (694) (595)

Share of result in associates and joint venturesAdjusted operating profit (6) (91) (170) (372) (403.6)

Adjusted EBITDA margin 21.7% 19.9% 18.9% 16.1% 26.5%Capital additions

SpainMobile customer revenueMobile incoming revenueOther service revenueMobile service revenueFixed service revenueService revenueOther revenueRevenueDirect costs (549) (602) (636) (677) (683)Customer costs (634) (640) (563) (588) (502)Operating expenses (647) (637) (605) (544) (576)Adjusted EBITDADepreciation and amortisation:

Acquired intangiblesPurchased licences (32) (35) (33) (33) (33)Other (542) (566) (551) (563) (586)

Share of result in associates and joint venturesAdjusted operating profit (10)

Adjusted EBITDA margin 26.5% 23.9% 27.7% 27.0% 29.9%Capital additions

Mobile customer revenueMobile incoming revenueOther service revenueMobile service revenueFixed service revenueService revenueOther revenueRevenueDirect costs (761) (782) (799) (731) (663)Customer costs (652) (675) (599) (544) (405)Operating expenses (874) (853) (866) (724) (611)Adjusted EBITDADepreciation and amortisation:

Acquired intangibles (2) (3) (2) (4) (2)Purchased licences (127) (100) (50) (56) (55)Other (560) (578) (480) (485) (476)

Share of result in associates and joint ventures (4) (7) (6) (46)Adjusted operating profit (11.0)

Adjusted EBITDA margin 30.8% 29.9% 31.5% 29.2% 31.5%Capital additions

Africa, Middle East and Asia PacificMobile customer revenueMobile incoming revenueOther service revenueMobile service revenueFixed service revenueService revenueOther revenueRevenueDirect costs (1,433) (1,401) (1,405) (1,331) (1,298)Customer costs (1,347) (1,179) (1,186) (1,223) (1,230)Operating expenses (1,432) (1,393) (1,403) (1,371) (1,318)Adjusted EBITDADepreciation and amortisation:

Acquired intangibles (68) (60) (60) (61) (59)Purchased licences (86) (85) (112) (98) (89)Other (769) (763) (738) (760) (703)

Share of result in associates and joint ventures (2)Adjusted operating profit

Adjusted EBITDA margin 31.1% 31.3% 32.1% 33.3% 32.5%

617  899  307  486  315 

2,650  2,549  2,299  2,130  2,070 223  213  174  156  152 203  187  161  159  155 

3,076  2,949  2,634  2,445  2,377 1,010  952  767  786  697 4,086  3,901  3,401  3,231  3,074 

201  240  174  119  441 4,287  4,141  3,575  3,350  3,515  7.1 

930  826  674  538  930  46.6 

–  –  –  –  – 

–  1  –  –  – 121  179.7 

520  690  438  512  366 

1,377  1,324  1,360  1,329  1,369 73  70  80  81  83 97  93  114  82  106 

1,547  1,487  1,554  1,492  1,558 711  723  719  742  768 

2,258  2,210  2,273  2,234  2,326  1.1  2.8 231  260  223  243  186 

2,489  2,470  2,496  2,477  2,512  0.3  1.0 

659  591  692  668  751  13.1  9.6 

–  –  –  –  – 

–  –  –  –  – 85  108  72  132  829.1  29.6 

458  720  322  424  427 

Other Europe4

2,334  2,270  2,284  1,901  1,624 254  264  252  219  197 144  134  177  123  138 

2,732  2,668  2,713  2,243  1,959 348  384  404  396  365 

3,080  3,052  3,117  2,639  2,324  1.6  2.7 226  241  187  185  128 

3,306  3,293  3,304  2,824  2,452  0.3  2.1 

1,019  983  1,040  825  773  0.4  6.5 

15 326  295  502  234  255  14.3 

620  752  520  549  293 

4,025  3,875  3,922  3,886  3,757 454  424  422  373  342 197  179  178  193  209 

4,676  4,478  4,522  4,452  4,308 441  448  469  513  495 

5,117  4,926  4,991  4,965  4,803  7.1  7.0 992  856  895  922  896 

6,109  5,782  5,886  5,887  5,699  6.0  7.1 

1,897  1,809  1,892  1,962  1,853  13.8  8.5 

68  78  135  155 972  969  1,060  1,178  1,157  23.8  18.5 

02 Regional results

Capital additions

Mobile customer revenueMobile incoming revenueOther service revenueMobile service revenueFixed service revenueService revenueOther revenueRevenueDirect costs (389) (339) (321) (355) (361)Customer costs (806) (582) (600) (707) (737)Operating expenses (614) (567) (591) (657) (638)Adjusted EBITDADepreciation and amortisation:

Acquired intangibles (46) (39) (39) (44) (43)Purchased licences (2) (2) (3) (2) (2)Other (294) (273) (268) (326) (325)

Share of result in associates and joint ventures (13) (3)Adjusted operating profit

Adjusted EBITDA margin 37.1% 39.2% 38.6% 39.3% 38.0%Capital additions

Mobile customer revenueMobile incoming revenueOther service revenueMobile service revenueFixed service revenueService revenueOther revenueRevenueDirect costs (465) (473) (523) (483) (484)Customer costs (419) (464) (452) (379) (371)Operating expenses (287) (298) (301) (268) (255)Adjusted EBITDADepreciation and amortisation:

Acquired intangibles (18) (17) (17) (14) (14)Purchased licences (5) (4) (35) (32) (29)Other (155) (167) (170) (163) (153)

Share of result in associates and joint venturesAdjusted operating profit

Adjusted EBITDA margin 19.1% 18.3% 20.8% 21.6% 22.8%Capital additions

Other Africa, Middle East and Asia PacificMobile customer revenueMobile incoming revenueOther service revenueMobile service revenueFixed service revenueService revenueOther revenueRevenueDirect costs (1,044) (1,062) (1,084) (976) (937)Customer costs (541) (597) (586) (516) (493)Operating expenses (818) (826) (812) (714) (680)Adjusted EBITDADepreciation and amortisation:

Acquired intangibles (22) (21) (21) (17) (16)Purchased licences (84) (83) (109) (96) (87)Other (475) (490) (470) (434) (378)

Share of result in associates and joint venturesAdjusted operating profit

Adjusted EBITDA margin 25.6% 25.5% 27.5% 27.8% 27.2%Capital additions

Memo: Other businesses

Mobile customer revenueMobile incoming revenueOther service revenueMobile service revenueFixed service revenueService revenue (6.8) (15.8)Other revenueRevenue (7.0) (15.8)Direct costs (919) (916) (836) (747) (758)Customer costs (139) (148) (148) (165) (142)Operating expenses (1,111) (1,113) (1,139) (1,222) (1,153)Adjusted EBITDA (23.0) (39.2)Depreciation and amortisation:

Acquired intangibles (102) (58) (37)Purchased licences (123) (171) (210) (129)Other (410) (413) (422) (318) (13)

Share of result in associates and joint venturesAdjusted operating profit (1.9)

Adjusted EBITDA margin 29.7% 29.2% 29.6% 24.8% 21.3%

961  1,059  752  779  723 

Vodacom5

1,994  1,806  1,805  2,040  1,996 121  104  100  92  80 112  104  99  118  121 

2,227  2,014  2,004  2,250  2,197 93  85  80  113  113 

2,320  2,099  2,084  2,363  2,310  3.9  4.5 557  349  380  467  489 

2,877  2,448  2,464  2,830  2,799  3.0  6.8 

1,068  960  952  1,111  1,063  5.6  4.4 

–  –  29 713  643  642  739  722  4.0  4.7 

442  405  350  386  356 

Turkey6

867  888  938  867  865 167  166  179  159  158 

29  21  28  19  35 1,063  1,075  1,145  1,045  1,058 

37  47  58  62  63 1,100  1,122  1,203  1,107  1,121  14.5  14.3 

347  390  408  334  316 1,447  1,512  1,611  1,441  1,437  10.7  9.3 

276  277  335  311  327  30.0  20.4 

–  –  –  –  – 98  89  113  102  131  29.9  43.2 

191  287  184  152  154 

2,031  2,069  2,117  1,846  1,761 333  320  322  281  262 

85  75  79  75  88 2,449  2,464  2,518  2,202  2,111 

348  363  389  400  382 2,797  2,827  2,907  2,602  2,493  10.2  9.5 

435  507  515  455  407 3,232  3,334  3,422  3,057  2,900  9.0  7.3 

829  849  940  851  790  26.6  14.5 

11  71  78  135  126 259  326  418  439  435  82.3  51.6 

519  654  402  393  367 

India7

2,494  2,458  2,433  2,182  1,914 330  326  328  378  435 115  135  105  106  88 

2,939  2,919  2,866  2,666  2,437 135  142  139  163  164 

3,074  3,061  3,005  2,829  2,601 12  14  10  9  9 

3,086  3,075  3,015  2,838  2,610 

917  898  892  704  557 

–  – – 

–  –  –  –  – 282  256  223  257  544  136.5 

02 Regional results

Capital additions

Notes:1

2 Group results includes the results of Europe, AMAP, Other (which includes the results of partner markets) and eliminations.3 German operating expenses for H2 15/16 includes a €92 million reclassification from direct costs.4 Excludes Vodafone Netherlands after 31 December 2016 following its transfer into the VodafoneZiggo joint venture.5 Vodacom refers to the Group's interests in Vodacom Group Limited and its subsidiaries including those located outside of South Africa.6 Included within the Other Africa, Middle East and Asia Pacific segment.7 The results of Vodafone India are classified as discontinued operations in accordance with IFRS.

506  596  447  692  394 

Organic growth is an alternative performance measure which presents performance on a comparable basis, both in terms of merger and acquisition activity and movements in foreign exchange rates.

Vodafone Group Plc 03 Adjusted income statement

FY 15/16 H1 16/17 H2 16/17 FY 16/17 H1 17/18€m €m €m €m €m

Group revenue

Group adjusted EBITDAEBITDA margin 28.4% 29.5% 29.9% 29.7% 32.0%

Depreciation and amortisation (10,386) (5,040) (5,139) (10,179) (4,928)Share of result in associatesGroup adjusted operating profitAdjusted investment income and financing (933) (451) (411) (862) (255)Group adjusted profit before taxationAdjusted income tax expense (754) (400) (389) (789) (489)Non-controlling interests (308) (134) (100) (234) (111)Adjusted profit

Adjusted earnings per share (€ cents)Weighted average number of shares - basi 26,692 27,912 27,971 28,067

Income tax expenseAdjusted effective tax rate 26.6% 25.0% 25.4% 22.2%

Index

49,810  24,051  23,580  47,631  23,075 

14,155  7,090  7,059  14,149  7,385 

60  73  91  164  171 3,829  2,123  2,011  4,134  2,628 

2,896  1,672  1,600  3,272  2,373 

1,834  1,138  1,111  2,249  1,773 

6.87  4.08  8.04  6.32 

Vodafone Group Plc 04 Cash flow

FY 15/16 H1 16/17 H2 16/17 FY 16/17 H1 17/18€m €m €m €m €m

Adjusted EBITDAWorking capital (704) (2,925) (984) (2,294)

(10,561) (3,526) (4,149) (7,675) (3,263)Disposal of property, plant and equipmentOtherOperating free cash flowTaxation (738) (468) (293) (761) (400)Dividends received from associates and investmentsDividends paid to non-controlling shareholders in sub (309) (274) (139) (413) (154)Interest received and paid (982) (231) (599) (830) (343)Free cash flow (pre-spectrum) (148)Licence and spectrum payments (3,182) (138) (336) (474) (747)Restructuring payments (252) (142) (124) (266) (127)

(2,163) (428)Acquisitions and disposals (130) (61)Equity dividends paid (4,088) (2,449) (1,265) (3,714) (2,637)Share buybacks (549)Convertible issueForeign exchange (413) (693) (1,106)Other (1,176) (5,732) (1,324)Net debt increase (3,747) (9,083) (2,368) (886)Opening net debt (25,054) (28,801) (37,884) (28,801) (31,169)Closing net debt (28,801) (37,884) (31,169) (31,169) (32,055)

Note:1

2

Index

14,155  7,090  7,059  14,149  7,385 1,941 

Capital additions1

164  7  36  43  9 154  50  44  94  65 

3,208  696  4,931  5,627  1,902 

92  129  304  433  284 

1,271  4,204  4,056  1,289 

Free cash flow2 3,744  3,316  415 521  460  1,079 

–  –  –  – 3,548  –  –  –  – 

262  693 4,408  113 6,715 

Capital additions includes the purchase of property, plant and equipment and intangible assets, other than licence and spectrum, during the year.Free cash flow has been redefined to include restructuring and licence and spectrum payments to ensure greater comparability with similarly titled measures and disclosures by other companies.

05 Half-year regional analysis

Regional resultsRevenue Adjusted EBITDA Adjusted operating profit/(loss) Operating free cash flow

H2 15/16 H2 16/17 H1 17/18

EuropeGermanyItalyUK (91) (170) (372) (73)Spain (10) (17)

Other Europe

Portugal (8) Greece Other

Total

Intra-region eliminations (74) (103) (74) (88)Total

Africa, Middle East and Asia Pacific

Other AMAP Turkey (438) (362) Egypt Other

Total (116) (95)

Intra-region eliminationsTotal

Other (100) (51) (149) (101) (204) (567) (30) (786)Inter-region eliminations (64) (42) (40) (74)

Group

Memo: Other businesses(41)

Notes:1 Capital additions include the purchase of property plant and equipment and intangible assets, other than licence and2 Vodafone Netherlands was transferred into VodafoneZiggo joint venture on 31 December 2016.3 Vodacom refers to the Group's interests in Vodacom Group Limited and its subsidiaries including those located outside of South Africa.4 The results of Vodafone India are classified as discontinued operations in accordance with IFRS.

IndexCapitalised additions1

H1 16/17

H2 15/16

H1 16/17

H2 16/17

H1 17/18

H2 15/16

H1 16/17

H2 16/17

H1 17/18

H2 15/16

H1 16/17

H2 16/17

H1 16/17

H2 15/16

H1 16/17

H2 16/17

H1 17/18€m  €m  €m  €m  €m  €m  €m  €m  €m  €m  €m  €m  €m  €m  €m  €m  €m  €m  €m  €m 

5,318  5,265  5,335  5,277  1,726  1,788  1,829  1,929  181  298  270  500  1,203  880  791  768  709  445  1,304  799 3,074  3,006  3,095  3,107  1,014  1,104  1,125  1,200  398  474  474  564  899  307  486  315  324  385  776  833 4,141  3,575  3,350  3,515  826  674  538  930  121  690  438  512  366  321  130  134 2,470  2,496  2,477  2,512  591  692  668  751  108  72  132  720  322  424  427  14  330  310 

Netherlands2 927  909  447  –  308  316  147  –  136  295  90  21  206  121  70  –  202  47  114  – 482  494  491  513  163  172  157  188  36  28  13  39  199  113  166  81  6  –  100 415  432  419  440  120  130  120  145  37  48  27  56  66  59  58  62  109  24  131  7 

1,469  1,469  1,467  1,499  392  422  401  440  86  131  104  139  281  227  255  150  202  53  244  161 3,293  3,304  2,824  2,452  983  1,040  825  773  295  502  234  255  752  520  549  293  505  130  489  268 

–  –  –  –  –  –  –  –  –  –  –  –  –  –  –  – 18,222  17,543  17,007  16,775  5,140  5,298  4,985  5,583  773  1,212  678  1,572  4,264  2,467  2,762  2,169  1,842  901  3,029  2,344 

Vodacom3 2,448  2,464  2,830  2,799  960  952  1,111  1,063  643  642  739  722  405  350  386  356  670  478  869  439 

1,512  1,611  1,441  1,437  277  335  311  327  89  113  102  131  287  184  152  154  459  739 816  796  533  475  337  356  234  214  168  205  136  145  211  104  102  98  141  223  146  146 

1,006  1,015  1,083  988  235  249  306  249  69  100  201  159  156  114  139  115  116  99  178  121 3,334  3,422  3,057  2,900  849  940  851  790  326  418  439  435  654  402  393  367  716  1,063 

–  –  –  –  –  –  –  –  –  –  –  –  –  –  –  –  –  –  –  – 5,782  5,886  5,887  5,699  1,809  1,892  1,962  1,853  969  1,060  1,178  1,157  1,059  752  779  723  1,386  362  1,932  344 

788  664  726  675  21  112  34  155  595  307  608  371 –  –  –  –  –  –  –  –  –  –  –  –  –  –  –  – 

24,728  24,051  23,580  23,075  6,970  7,090  7,059  7,385  1,776  2,123  2,011  2,628  5,918  3,526  4,149  3,263  3,024  696  4,931  1,902 

India4 3,075  3,015  2,838  2,610  898  892  704  557  256  223  257  544  596  447  692  394  330  438  214 

05 Half-year regional analysis

Vodacom refers to the Group's interests in Vodacom Group Limited and its subsidiaries including those located outside of South Africa.

Vodafone Group Plc 06 Mobile customers

Closing customers (in thousands)Q3 15/16 Q4 15/16 Q1 16/17 Q2 16/17 Q3 16/17 Q4 16/17 Q1 17/18 Q2 17/18 Q3 17/18

Mobile customersEurope

GermanyItalyUKSpainTotal

Other Europe

IrelandPortugalRomaniaGreeceCzech RepublicHungaryAlbaniaMaltaTotal

EuropeAfrica, Middle East and Asia Pacific

TotalOther Africa, Middle East and Asia Pacific

Turkey

New ZealandQatarGhanaTotal

Africa, Middle East and Asia Pacific

Group

Memo: Other businessesNetherlands: VodafoneZiggo

Vodafone Hutchison AustraliaSafaricom

Notes:1 Contract percentages are calculated on a venture basis.2 Other movements relate to restatement of customer bases, changes in disconnection policy and acquisitions and disposals (see also notes 3 and 4 below).3 Vodafone Netherlands other movements relate to the merger of Vodafone Netherlands with Ziggo on 31 December 2016 to form VodafoneZiggo, a 50:50 joint venture. 4 Vodacom refers to the Group’s interests in Vodacom Group Limited and its subsidiaries including those located outside of South Africa.5 Q3 17/18 includes 2,515k of prepaid customer disconnections in relation to a change in customer disconnection policy in South Africa.6 Q3 17/18 includes 388k of prepaid customer additions in relation to a change in customer disconnection policy in Vodafone Egypt.

30,389  30,334  30,270  30,508  30,615  30,720  30,838  30,675  30,430 24,404  24,143  23,825  23,536  23,192  22,959  22,772  22,572  22,433 18,395  18,197  17,974  18,010  17,960  17,886  17,710  17,634  17,609 14,255  14,319  14,346  14,511  14,521  14,412  14,428  14,490  14,384 

87,443  86,993  86,415  86,565  86,288  85,977  85,748  85,371  84,856 

Netherlands3 5,064  5,030  5,031  4,963  –  –  –  –  – 2,033  1,986  1,967  1,965  1,974  1,950  1,951  1,954  1,972 4,908  4,850  4,788  4,831  4,778  4,716  4,672  4,713  4,631 8,463  8,461  8,488  8,683  8,763  8,744  8,871  9,037  9,222 5,768  5,732  5,790  5,869  5,396  5,427  5,528  5,523  5,483 3,426  3,424  3,467  3,544  3,590  3,617  3,659  3,739  3,777 2,810  2,807  2,798  2,832  2,872  2,878  2,827  2,772  2,819 1,822  1,842  1,855  2,102  2,107  2,025  1,967  2,066  2,020 

314  307  308  304  305  307  311  309  308 34,608  34,439  34,492  35,093  29,785  29,664  29,786  30,113  30,232 

122,051  121,432  120,907  121,658  116,073  115,641  115,534  115,484  115,088 

Vodacom4, 5 73,656  70,397  70,934  73,130  74,365  76,375  79,144  82,003  81,597 73,656  70,397  70,934  73,130  74,365  76,375  79,144  82,003  81,597 

21,868  22,161  22,375  22,581  22,640  22,777  22,830  23,160  23,216 Egypt6 38,354  38,505  39,043  39,666  39,622  40,932  41,819  42,132  44,082 

2,358  2,402  2,401  2,379  2,429  2,480  2,486  2,453  2,485 1,501  1,548  1,458  1,457  1,472  1,501  1,464  1,389  1,390 7,603  7,892  8,084  8,148  8,280  8,564  8,773  9,078  9,005 

71,684  72,508  73,361  74,231  74,443  76,254  77,372  78,212  80,178 

145,340  142,905  144,295  147,361  148,808  152,629  156,516  160,215  161,775 

267,391  264,337  265,202  269,019  264,881  268,270  272,050  275,699  276,863 

–  –  –  –  5,139  5,073  5,050  4,966  4,886 India7 193,600  197,947  199,383  200,721  204,687  209,063  211,939  207,444  212,528 

5,135  5,178  5,178  5,122  5,156  5,195  5,215  5,219  5,222 26,208  25,161  25,941  26,611  27,739  28,134  29,229  29,490  29,564 

Vodafone Group Plc 06 Mobile customers

7 The results of Vodafone India are classified as discontinued operations in accordance with IFRS.

Vodafone Group Plc 06 Mobile customers

Mobile customersEurope

GermanyItalyUKSpainTotal

Other Europe

IrelandPortugalRomaniaGreeceCzech RepublicHungaryAlbaniaMaltaTotal

EuropeAfrica, Middle East and Asia Pacific

TotalOther Africa, Middle East and Asia Pacific

Turkey

New ZealandQatarGhanaTotal

Africa, Middle East and Asia Pacific

Group

Memo: Other businessesNetherlands: VodafoneZiggo

Vodafone Hutchison AustraliaSafaricom

Notes:1 Contract percentages are calculated on a venture basis.2 Other movements relate to restatement of customer bases, changes in disconnection policy and acquisitions and disposals (see also notes 3 and 4 below).3 Vodafone Netherlands other movements relate to the merger of Vodafone Netherlands with Ziggo on 31 December 2016 to form VodafoneZiggo, a 50:50 joint venture. 4 Vodacom refers to the Group’s interests in Vodacom Group Limited and its subsidiaries including those located outside of South Africa.5 Q3 17/18 includes 2,515k of prepaid customer disconnections in relation to a change in customer disconnection policy in South Africa.6 Q3 17/18 includes 388k of prepaid customer additions in relation to a change in customer disconnection policy in Vodafone Egypt.

Netherlands3

Vodacom4, 5

Egypt6

India7

Contract net additions (in thousands)Q3 15/16Q4 15/16Q1 16/17Q2 16/17Q3 16/17Q4 16/17Q1 17/18Q2 17/18Q3 17/18 Q3 15/16Q4 15/16Q1 16/17Q2 16/17Q3 16/17Q4 16/17Q1 17/18Q2 17/18Q3 17/18

54.4% 54.7% 54.8% 54.5% 54.5% 54.7% 54.8% 55.8% 56.7%18.4% 18.7% 18.9% 19.1% 19.4% 19.5% 19.6% 19.5% 19.1% (15) (8) (15) (31) (61) (106)66.2% 66.9% 67.9% 68.2% 68.3% 68.6% 69.3% 69.6% 69.7% (26) (2) (3)78.3% 78.7% 78.9% 78.7% 79.3% 80.0% 80.3% 80.2% 81.0%50.8% 51.2% 51.6% 51.8% 52.1% 52.4% 52.7% 53.2% 53.6%

76.3% 76.7% 76.4% 77.2% - - - - - (11) (5) (17) (12) (25)48.9% 49.7% 50.7% 51.5% 51.8% 53.1% 54.1% 54.6% 54.7% (8)37.5% 38.8% 39.6% 39.3% 39.8% 40.3% 40.4% 40.4% 41.2% (2) (11)41.0% 41.1% 41.4% 40.8% 40.9% 40.9% 40.5% 40.1% 39.7% (8)27.7% 27.8% 27.5% 27.2% 29.7% 29.5% 29.1% 29.1% 29.3% (45) (2) (5) (1)66.1% 66.9% 67.5% 67.2% 67.7% 68.6% 68.8% 68.5% 68.8%58.4% 59.5% 60.7% 61.3% 61.7% 62.0% 61.5% 63.4% 63.4% (45)4.6% 4.2% 4.3% 3.7% 3.7% 3.9% 4.1% 3.9% 4.1% (3) (6) (2)

19.7% 20.8% 21.1% 22.0% 22.3% 22.1% 22.8% 23.3% 24.0%45.7% 46.2% 46.4% 46.0% 41.8% 42.2% 42.1% 42.1% 42.3%

49.3% 49.8% 50.2% 50.1% 49.5% 49.8% 50.0% 50.3% 50.6%

7.0% 7.3% 7.4% 7.3% 7.4% 7.1% 6.9% 6.8% 6.9% (23) (44)7.0% 7.3% 7.4% 7.3% 7.4% 7.1% 6.9% 6.8% 6.9% (23) (44)

43.5% 44.4% 45.5% 46.0% 46.8% 47.4% 48.5% 49.3% 50.6%6.5% 6.6% 6.6% 6.7% 7.0% 7.1% 7.1% 7.4% 7.2%

38.8% 38.8% 39.5% 40.6% 40.5% 40.3% 40.9% 42.2% 42.1%14.7% 15.3% 16.2% 16.7% 17.4% 18.1% 19.5% 21.1% 22.9% (1)0.4% 0.3% 1.9% 2.0% 1.9% 1.7% 1.6% 1.6% 1.7% (5) (2) (8) (13) (2)

18.4% 18.7% 19.2% 19.4% 19.8% 19.8% 20.0% 20.5% 20.5%

12.6% 13.1% 13.4% 13.4% 13.6% 13.5% 13.4% 13.5% 13.7%

29.4% 30.0% 30.1% 30.0% 29.3% 29.1% 28.9% 28.9% 29.0%

- - - - 79.3% 80.2% 80.9% 81.8% 83.0% (6) (24) (6)7.1% 7.2% 7.4% 7.7% 7.6% 7.5% 7.4% 7.4% 7.3% (80) (205)

63.3% 63.4% 63.9% 64.8% 65.0% 64.7% 64.6% 65.0% 64.9% (3)3.3% 3.7% 4.2% 4.5% 4.6% 3.7% 3.7% 4.2% 4.3% (233)

Vodafone Netherlands other movements relate to the merger of Vodafone Netherlands with Ziggo on 31 December 2016 to form VodafoneZiggo, a 50:50 joint venture.

Contract percentage1

196  49  8  20  61  123  84  217  144 5  –  2 

94  1  26  92  5  6 83  105  53  91  97  96  55  39  30 

358  160  87  195  134  209  106  192  74 

–  –  –  – 17  11  14  11  12  20  11  13 53  41  14  2  5  15  4 42  6  35  31  38  24  30  35 

7  4  5  2  – 50  27  49  42  48  52  34  44  38 44  30  26  38  37  12  18  30 

1  –  1  2  –  3 1  2  1  2  1  –  3  1  2 

148  85  115  122  119  66  32  121  125 

506  245  202  317  253  275  138  313  199 

6  62  96  162  15  107  86 6  62  96  162  15  107  86 

318  325  345  200  209  206  286  337  330 24  38  19  76  129  121  97  120  67 18  15  18  17  18  15  19  17  11 30  17  7  13  16  13  8  26 

127  10  7  6 385  393  508  310  361  345  413  489  440 

362  399  570  406  523  301  428  596  526 

868  644  772  723  776  576  566  909  725 

–  –  –  –  –  19 422  491  653  692  147  30  104 

28  34  24  14  32  7  7  23 31  67  147  106  82  40  175  19 

Vodafone Group Plc 06 Mobile customers

Mobile customersEurope

GermanyItalyUKSpainTotal

Other Europe

IrelandPortugalRomaniaGreeceCzech RepublicHungaryAlbaniaMaltaTotal

EuropeAfrica, Middle East and Asia Pacific

TotalOther Africa, Middle East and Asia Pacific

Turkey

New ZealandQatarGhanaTotal

Africa, Middle East and Asia Pacific

Group

Memo: Other businessesNetherlands: VodafoneZiggo

Vodafone Hutchison AustraliaSafaricom

Notes:1 Contract percentages are calculated on a venture basis.2 Other movements relate to restatement of customer bases, changes in disconnection policy and acquisitions and disposals (see also notes 3 and 4 below).3 Vodafone Netherlands other movements relate to the merger of Vodafone Netherlands with Ziggo on 31 December 2016 to form VodafoneZiggo, a 50:50 joint venture. 4 Vodacom refers to the Group’s interests in Vodacom Group Limited and its subsidiaries including those located outside of South Africa.5 Q3 17/18 includes 2,515k of prepaid customer disconnections in relation to a change in customer disconnection policy in South Africa.6 Q3 17/18 includes 388k of prepaid customer additions in relation to a change in customer disconnection policy in Vodafone Egypt.

Netherlands3

Vodacom4, 5

Egypt6

India7

Prepaid net additions (in thousands)Q3 15/16Q4 15/16Q1 16/17Q2 16/17Q3 16/17Q4 16/17Q1 17/18Q2 17/18Q3 17/18

(23) (104) (72) (18) (380) (389)(251) (266) (318) (281) (346) (218) (156) (139) (33)(32) (199) (249) (56) (24) (79) (174) (73) (31)(14) (41) (26) (87) (121) (39) (136)

(320) (610) (665) (45) (411) (436) (335) (569) (589)

(57) (29) (56) (67)(4) (39) (30) (16) (2) (36) (19) (8)

(117) (99) (76) (58) (60) (33) (86)(12) (8) (8) (11)

(34) (477) (7) (40)(22) (29) (6) (2) (25)(27) (33) (35) (4) (6) (6) (73)

(83) (60) (49)(1) (9) (6) (3) (3)

(254) (62) (556) (187) (6)

(864) (727) (967) (623) (245) (363) (595)

(3,265) (492)(3,265) (492)

(11) (32) (131) (150) (69) (233) (7) (274)(6) (173)

(19) (39) (13) (50)(15) (89) (8) (50) (83) (25)

(79)(149)

(2,834)

(3,698) (43)

(60) (42) (60) (74)(4,290)

(24) (70) (19)(1,114)

218  46  34 

74  23 

18  –  –  –  – 5 

41  26 164  42  103  136  150 

492  63  72  32  96 35  8  36  – 

3  17 69  26  12  249  5  99 

–  –  2  1 321  479  90  206 

1  434 

284  475  2,100  1,073  2,054  2,754  2,752 284  475  2,100  1,073  2,054  2,754  2,752 

6 113  519  547  1,189  790  193  1,883 

15  29  32  36  21 30  2  13 

220  291  65  54  140  297  211  298 203  431  345  560  1,466  705  351  1,526 

487  820  2,660  924  3,520  3,459  3,103  1,034 

488  93  3,094  2,897  3,214  2,740  439 

–  –  –  –  – 5,008  3,856  783  646  3,819  4,346  2,956  4,980 

36  9  2  32  13  6 1,081  633  564  1,046  628  1,055  86  55 

Vodafone Group Plc 06 Mobile customers

Mobile customersEurope

GermanyItalyUKSpainTotal

Other Europe

IrelandPortugalRomaniaGreeceCzech RepublicHungaryAlbaniaMaltaTotal

EuropeAfrica, Middle East and Asia Pacific

TotalOther Africa, Middle East and Asia Pacific

Turkey

New ZealandQatarGhanaTotal

Africa, Middle East and Asia Pacific

Group

Memo: Other businessesNetherlands: VodafoneZiggo

Vodafone Hutchison AustraliaSafaricom

Notes:1 Contract percentages are calculated on a venture basis.2 Other movements relate to restatement of customer bases, changes in disconnection policy and acquisitions and disposals (see also notes 3 and 4 below).3 Vodafone Netherlands other movements relate to the merger of Vodafone Netherlands with Ziggo on 31 December 2016 to form VodafoneZiggo, a 50:50 joint venture. 4 Vodacom refers to the Group’s interests in Vodacom Group Limited and its subsidiaries including those located outside of South Africa.5 Q3 17/18 includes 2,515k of prepaid customer disconnections in relation to a change in customer disconnection policy in South Africa.6 Q3 17/18 includes 388k of prepaid customer additions in relation to a change in customer disconnection policy in Vodafone Egypt.

Netherlands3

Vodacom4, 5

Egypt6

India7

Q3 15/16 Q4 15/16Q1 16/17Q2 16/17Q3 16/17Q4 16/17Q1 17/18 Q217/18 Q317/18

(84)(84)

(4,871)

(4,871)

(4,871) (84)

(4,871) (84)

Other movement (in thousands)2

–  –  –  –  –  –  –  –  – –  –  –  –  –  –  –  –  – –  –  –  –  –  –  –  –  – –  –  –  –  –  –  –  – –  –  –  –  –  –  –  – 

–  –  –  –  –  –  –  – –  –  –  –  –  –  –  –  – –  –  –  –  –  –  –  –  – –  –  –  –  –  –  –  –  – –  –  –  –  –  –  –  –  – –  –  –  –  –  –  –  –  – –  –  –  –  –  –  –  –  – –  –  –  –  –  –  –  –  – –  –  –  –  –  –  –  –  – –  –  –  –  –  –  –  – 

–  –  –  –  –  –  – 

–  –  –  –  –  –  –  –  – –  –  –  –  –  –  –  –  – 

–  –  –  –  –  –  –  –  – –  –  –  –  –  –  –  –  – –  –  –  –  –  –  –  –  – –  –  –  –  –  –  –  –  – –  –  –  –  –  –  –  –  – –  –  –  –  –  –  –  –  – 

–  –  –  –  –  –  –  –  – 

–  –  –  –  –  –  – 

–  –  –  –  5,139  –  – –  –  –  –  –  –  –  –  – –  –  –  –  –  –  –  –  – –  –  –  –  –  –  –  –  – 

Vodafone Group Plc 7 Fixed broadband customers

Fixed broadband customers (in thousands) Net additions (in thousands)Q3 15/16 Q4 15/16 Q1 16/17 Q2 16/17 Q3 16/17 Q4 16/17 Q1 17/18 Q2 17/18 Q3 17/18 Q3 15/16 Q4 15/16 Q1 16/17 Q2 16/17 Q3 16/17 Q4 16/17 Q1 17/18 Q2 17/18 Q3 17/18

EuropeGermanyItalyUKSpain

IrelandPortugalRomania

Czech RepublicHungaryAlbaniaMaltaTotal

o/w: European NGN customers

Africa, Middle East and Asia Pacific

TurkeyEgypt (30)New Zealand (1) (2) (1)Qatar (1) (1)Ghana (1) (7)Total

GroupMemo: Other businesses

(5)Vodafone Hutchison AustraliaSafaricom

Notes:1 Q3 16/17 includes 143,000 of other movements relating to the disposal of Vodafone Netherlands’ consumer fixed line business on 16 December 2016.2 Includes Hellas Online following its acquisition on 25 November 2014.3 Vodacom refers to the Group’s interests in Vodacom Group Limited and its subsidiaries including those located outside of South Africa.4 Vodafone Netherlands was transferred into VodafoneZiggo joint venture on 31 December 2016.5 The results of Vodafone India are classified as discontinued operations in accordance with IFRS.

5,691  5,825  5,933  6,025  6,135  6,258  6,358  6,452  6,541  105  134  108  92  110  123  100  94  89 1,907  1,970  2,016  2,049  2,119  2,194  2,252  2,306  2,401  38  63  46  33  70  75  58  54  95 

89  109  137  167  183  216  245  278  316  14  20  28  30  16  33  29  33  38 2,958  3,022  3,023  3,063  3,156  3,231  3,246  3,288  3,356  79  64  1  40  93  75  15  42  68 

Netherlands1 89  106  123  143  –  –  –  –  –  16  17  17  20  –  –  –  –  – 231  239  247  257  258  260  264  265  265  6  8  8  10  1  2  4  1  – 416  442  466  493  518  538  553  579  595  30  26  24  27  25  20  15  26  16 

53  56  58  61  62  63  63  65  66  4  3  2  3  1  1  –  2  1 Greece2 535  551  571  586  608  619  634  643  651  18  16  20  15  22  11  15  9  8 

14  14  14  14  14  14  14  14  14  1  –  –  –  –  –  –  –  – –  –  –  –  –  –  –  –  –  –  –  –  –  –  –  –  –  – –  –  –  –  –  –  –  –  –  –  –  –  –  –  –  –  –  – 2  3  3  4  5  5  6  7  8  –  1  –  1  1  –  1  1  1 

11,985  12,337  12,591  12,862  13,058  13,398  13,635  13,897  14,213  311  352  254  271  339  340  237  262  316 5,879  6,290  6,630  6,964  7,251  7,718  8,102  8,544  9,040  370  411  340  334  430  467  384  442  496 

Vodacom3 1  1  2  2  3  3  5  7  10  1  –  1  –  1  –  2  2  3 280  363  424  465  524  562  593  623  656  97  83  61  41  59  38  31  30  33 243  213  231  240  267  301  329  358  380  9  18  9  27  34  28  29  22 413  412  424  425  423  423  425  425  424  2  12  1  –  2  – 

6  6  5  6  6  6  5  5  5  –  –  1  –  –  –  – 29  41  44  48  41  44  45  50  56  12  3  4  3  1  5  6 

972  1,036  1,130  1,186  1,264  1,339  1,402  1,468  1,531  108  64  94  56  78  75  63  66  63 

12,957  13,373  13,721  14,048  14,322  14,737  15,037  15,365  15,744  419  416  348  327  417  415  300  328  379 

Netherlands: VodafoneZiggo4 –  –  –  –  3,178  3,189  3,197  3,217  3,241  –  –  –  –  –  11  8  20  24 India5 –  –  –  –  –  –  222  227  236  –  –  –  –  –  222  5  9 

–  –  –  –  –  –  –  –  –  –  –  –  –  –  –  –  –  – 9  10  11  11  12  12  27  33  38  –  1  1  –  1  –  15  6  5 

Vodafone Group Plc 08 Marketable homes passed

NGN owned & self-build households passed (in millions)Q3 15/16 Q4 15/16 Q1 16/17 Q2 16/17 Q3 16/17 Q4 16/17 Q1 17/18 Q2 17/18 Q3 17/18

EuropeGermanyItalyUKSpain

PortugalOther EuropeTotal

Memo: Other businesses

NGN wholesale & strategic partnership households passed (in millions)Q3 15/16 Q4 15/16 Q1 16/17 Q2 16/17 Q3 16/17 Q4 16/17 Q1 17/18 Q2 17/18 Q3 17/18

EuropeGermanyItaly o/w Open FiberUKSpain

PortugalOther EuropeTotal

Memo: Other businesses

Notes:1 Vodafone Netherlands was transferred into VodafoneZiggo joint venture on 31 December 2016.2 Due to rounding, numbers presented in the tables above may not add up precisely to the totals

Index

13.7  13.7  13.7  13.7  13.8  12.6  12.6  12.6  12.7 2.1  2.7  2.9  3.1  3.3  3.6  3.5  3.4  3.3 

–  –  –  –  –  –  –  –  – 8.2  8.5  8.9  9.5  10.1  10.2  10.3  10.3  10.3 

Netherlands1 –  –  –  –  –  –  –  –  – 2.1  2.2  2.3  2.3  2.4  2.4  2.5  2.5  2.5 

–  –  –  –  –  0.1  0.1  0.1  0.1 26.1  27.1  27.8  28.6  29.6  28.9  29.0  28.9  29.0 

Netherlands: VodafoneZiggo1 –  –  –  –  –  7.1  7.1  7.1  7.1 

9.6  9.6  10.0  10.4  10.8  13.4  13.6  13.6  14.3 4.7  5.7  6.1  6.9  7.6  8.8  9.8  10.6  11.6 

1.0  1.0  1.1  1.2  1.5  1.8  1.9 23.1  24.0  24.7  25.2  25.5  25.5  26.0  26.1  27.9 

–  –  –  5.2  5.7  8.5  9.0  9.3  9.9 Netherlands1 2.0  2.0  2.2  2.2  2.2  –  –  –  – 

0.2  0.2  0.2  0.2  0.2  0.2  0.2  0.2  0.2 3.1  3.2  3.4  3.4  3.5  3.5  3.5  2.8  3.6 

42.7  44.7  46.6  53.5  55.5  59.9  62.1  62.4  67.5 

Netherlands: VodafoneZiggo1 –  –  –  –  –  –  –  –  – 

Vodafone Group Plc 9 TV and fixed line voice

TV customers (in thousands) Net additions (in thousands)Q3 15/16 Q4 15/16 Q1 16/17 Q2 16/17 Q3 16/17 Q4 16/17 Q1 17/18 Q2 17/18 Q3 17/18 Q3 15/16 Q4 15/16 Q1 16/17 Q2 16/17 Q3 16/17 Q4 16/17 Q1 17/18 Q2 17/18 Q3 17/18

EuropeGermany (6) (50) (25) (18) (7) (44) (10) (24) (13)ItalyUKSpain (24)

PortugalOther EuropeTotal (6)

Memo: Other businesses(17) (24) (16) (1)

Fixed line voice customers (in thousands) Net additions (in thousands)Q3 15/16 Q4 15/16 Q1 16/17 Q2 16/17 Q3 16/17 Q4 16/17 Q1 17/18 Q2 17/18 Q3 17/18 Q3 15/16 Q4 15/16 Q1 16/17 Q2 16/17 Q3 16/17 Q4 16/17 Q1 17/18 Q2 17/18 Q3 17/18

EuropeGermanyItalyUKSpain (11)

PortugalOther EuropeTotal

Memo: Other businesses

Notes:1 Vodafone Netherlands was transferred into VodafoneZiggo joint venture on 31 December 2016.

Index

7,888  7,838  7,813  7,795  7,788  7,744  7,734  7,710  7,697 –  –  –  –  –  2  10  17  31  –  –  –  –  –  2  8  7  14 –  –  –  –  –  –  –  –  –  –  –  –  –  –  –  –  –  – 

1,000  1,063  1,115  1,201  1,279  1,309  1,285  1,332  1,370  99  63  52  86  78  30  47  38 Netherlands1 82  97  112  129  –  –  –  –  –  13  15  15  17  –  –  –  –  – 

371  395  419  445  470  489  503  527  541  30  24  24  26  25  19  14  24  14 37  45  56  64  73  80  86  92  101  2  8  11  8  9  7  6  6  9 

9,378  9,438  9,515  9,634  9,610  9,624  9,618  9,678  9,740  138  60  77  119  105  14  60  62 

Netherlands: VodafoneZiggo1 –  –  –  –  3,975  3,958  3,934  3,918  3,917  –  –  –  –  – 

5,934  6,061  6,171  6,250  6,360  6,480  6,576  6,667  6,755  101  127  110  79  110  120  96  91  88 2,275  2,314  2,340  2,353  2,406  2,461  2,508  2,548  2,628  12  39  26  13  53  55  47  40  80 

16  33  138  168  183  216  245  278  316  13  17  105  30  15  33  29  33  38 3,171  3,248  3,237  3,272  3,356  3,423  3,426  3,447  3,494  45  77  35  84  67  3  21  47 

Netherlands1 82  97  110  125  –  –  –  –  –  14  15  13  15  –  –  –  –  – 475  499  523  548  572  592  605  628  642  28  24  24  25  24  20  13  23  14 961  980  999  1,020  1,040  1,043  1,055  1,060  1,063  18  19  19  21  20  3  12  5  3 

12,914  13,232  13,518  13,736  13,917  14,215  14,415  14,628  14,898  231  318  286  218  306  298  200  213  270 

Netherlands: VodafoneZiggo1 –  –  –  –  2,536  2,539  2,545  2,550  2,551  –  –  –  –  –  3  6  5  1 

Vodafone Group Plc 10 Converged customers

Consumer converged customers (in thousands) Net additions (in thousands)Q3 15/16 Q4 15/16 Q1 16/17 Q2 16/17 Q3 16/17 Q4 16/17 Q1 17/18 Q2 17/18 Q317/18 Q3 15/16 Q4 15/16 Q1 16/17 Q2 16/17 Q3 16/17 Q4 16/17 Q1 17/18 Q2 17/18 Q3 17/18

EuropeGermanyItalyUKSpain

PortugalOther Europe (6) (3) (19) (11)Total

AMAP

GroupMemo: Other businesses

Notes:1 Vodafone Netherlands was transferred into VodafoneZiggo joint venture on 31 December 2016.

Index

202  231  276  304  352  422  471  532  588  14  29  45  28  48  70  49  61  56 223  285  337  377  416  475  502  583  648  47  62  52  40  39  59  27  81  65 15  31  56  79  100  127  149  169  185  12  16  25  23  21  27  22  20  16 

1,940  2,018  2,062  2,108  2,185  2,264  2,282  2,299  2,330  84  78  44  46  77  79  18  17  31 Netherlands1 23  33  53  66  –  –  –  –  –  6  10  20  13  –  –  –  –  – 

84  89  91  99  102  106  108  116  120  5  5  2  8  3  4  2  8  4 285  282  263  252  255  261  262  265  268  3  6  1  3  3 

2,772  2,969  3,138  3,285  3,410  3,655  3,774  3,964  4,139  162  197  169  147  191  245  119  190  175 106  108  111  116  117  118  119  120  122  3  2  3  5  1  1  1  1  2 

2,878  3,077  3,249  3,401  3,527  3,773  3,893  4,084  4,261  165  199  172  152  192  246  120  191  177 

Netherlands: VodafoneZiggo1 –  –  –  –  –  –  633  780  876  –  –  –  –  –  –  633  147  96 

Vodafone Group Plc 11 Mobile churn

Q3 15/16 Q4 15/16 Q1 16/17 Q2 16/17 Q3 16/17 Q4 16/17 Q1 17/18 Q2 17/18 Q3 17/18Germany

Total 26.6% 26.2% 23.7% 23.4% 23.7% 22.7% 23.4% 21.9% 23.4%Contract 16.2% 15.4% 14.1% 15.5% 15.8% 13.3% 13.3% 13.8% 15.1%Prepaid 38.9% 39.1% 35.3% 32.9% 33.1% 34.0% 35.6% 31.8% 34.0%

Italy Total 29.7% 28.0% 28.0% 29.2% 27.6% 28.4% 28.9% 28.5% 26.7%Contract 18.6% 18.2% 17.4% 15.6% 16.4% 16.2% 15.9% 15.8% 19.6%Prepaid 32.2% 30.3% 30.5% 32.3% 30.2% 31.3% 32.0% 31.5% 28.4%

UKTotal 27.5% 30.8% 30.5% 29.5% 30.8% 26.4% 28.8% 29.0% 27.9%Contract 16.9% 17.9% 16.2% 16.8% 20.8% 16.7% 15.5% 16.6% 17.6%Prepaid 48.3% 56.4% 60.2% 56.7% 52.6% 47.5% 58.2% 57.1% 51.5%

SpainTotal 26.9% 27.8% 28.3% 26.9% 28.2% 30.5% 27.1% 29.3% 33.1%Contract 19.6% 18.7% 19.8% 19.3% 19.4% 20.6% 19.1% 21.8% 25.7%Prepaid 52.9% 60.9% 59.7% 54.9% 61.5% 69.1% 59.5% 59.7% 63.9%

Total 80.6% 90.1% 73.4% 71.0% 72.0% 68.6% 70.4% 70.3% 85.7%Contract 12.4% 8.5% 6.0% 5.3% 6.3% 3.8% 5.2% 5.0% 5.8%Prepaid 85.7% 96.4% 78.8% 76.1% 77.2% 73.7% 75.3% 75.1% 91.5%

TurkeyTotal 33.0% 33.6% 32.9% 29.5% 28.6% 30.4% 31.2% 28.2% 28.0%Contract 25.2% 24.8% 22.3% 22.7% 23.2% 27.1% 24.8% 20.6% 18.9%Prepaid 39.0% 40.6% 41.5% 35.1% 33.3% 33.3% 37.2% 35.5% 37.1%

Memo

Total 51.2% 49.7% 55.8% 57.5% 59.5% 55.5% 61.2% 63.1% 52.2%Contract 21.5% 22.9% 20.2% 20.1% 23.2% 25.6% 24.6% 26.8% 23.5%Prepaid 53.4% 51.8% 58.6% 60.6% 62.6% 57.9% 64.1% 66.1% 54.5%

Notes:12 The results of Vodafone India are classified as discontinued operations in accordance with IFRS.

Index

Vodacom1

India2

Vodacom refers to the Group’s interests in Vodacom Group Limited and its subsidiaries, including those located outside of South Africa.

Vodafone Group Plc 12 Mobile data usage

Q3 15/16 Q4 15/16 Q1 16/17 Q2 16/17 Q3 16/17 Q4 16/17 Q1 17/18 Q2 17/18 Q3 17/18Europe

GermanyItalyUKSpain

PortugalRomaniaGreeceOtherTotal

Africa, Middle East and Asia Pacific 0

TurkeyEgyptOtherTotal

GroupMemo: Other businesses

Notes:1

2 Vodafone Netherlands was transferred into VodafoneZiggo joint venture on 31 December 2016.3 Vodacom refers to the Group’s interests in Vodacom Group Limited and its subsidiaries including those located outside of South Africa.4 The results of Vodafone India are classified as discontinued operations in accordance with IFRS.

Data usage in terabytes (TB)1

58,220  60,562  66,844  72,809  79,856  94,805  95,696  104,558  119,115 54,124  60,604  67,028  82,879  84,362  88,122  97,902  133,434  132,972 36,600  38,270  43,298  48,782  52,598  55,606  67,836  82,265  89,721 33,890  39,269  49,913  64,267  58,255  61,800  85,607  110,345  95,135 

Netherlands2 8,441  8,390  9,632  12,094  13,186  –  –  –  – 10,586  12,583  14,550  19,943  19,707  22,212  27,274  34,074  29,564 11,451  14,220  15,480  19,067  23,714  27,167  31,290  36,150  40,554 

2,864  3,271  4,070  6,074  5,054  6,114  7,246  12,088  9,363 20,836  24,442  25,483  30,309  34,513  37,173  42,067  52,073  54,350 

237,012  261,611  296,298  356,224  371,245  392,999  454,918  564,987  570,774 

Vodacom3 34,300  35,879  38,855  44,430  51,597  56,210  60,443  70,593  74,557 50,278  61,125  78,426  95,851  102,570  122,523  145,221  177,781  185,463 25,675  28,163  32,043  39,152  39,814  42,325  49,404  61,955  60,334 16,838  20,184  22,577  23,746  28,606  33,478  36,367  40,195  44,488 

127,091  145,351  171,901  203,179  222,587  254,536  291,435  350,524  364,842 364,103  406,962  468,199  559,403  593,832  647,535  746,353  915,511  935,616 

Netherlands: VodafoneZiggo2 –  –  –  –  –  14,821  18,751  23,697  21,285 India4 93,712  94,390  100,541  110,430  105,457  129,424  237,855  383,841  567,405 

Data usage represents the sum of downlink traffic and uplink traffic, all APNs (for example web, wap, corporate APNs, MMS), femto traffic (if applicable), inbound roamers and MVNOs excluding data resulting from voice over LTE traffic. The conversion methodology used is 1 megabyte (MB) = 1000 kilobytes (kB).

Vodafone Group Plc 13 Mobile ARPU

Average revenue per userQ3 15/16 Q4 15/16 Q1 16/17 Q2 16/17 Q3 16/17 Q4 16/17 Q1 17/18 Q2 17/18 Q3 17/18

EuropeGermany (EUR)

TotalContractPrepaid

Italy (EUR)TotalContractPrepaid

UK (GBP)TotalContractPrepaid

Spain (EUR)TotalContractPrepaid

TotalContractPrepaid

Portugal (EUR)TotalContractPrepaid

Greece (EUR)TotalContractPrepaid

Romania (EUR)TotalContractPrepaid

Africa, Middle East and Asia Pacific

TotalContractPrepaid

Turkey (TRY)TotalContractPrepaid

Egypt (EGP)TotalContractPrepaid

Memo

TotalContractPrepaid

TotalContractPrepaid

Notes:1 Vodafone Netherlands was transferred into VodafoneZiggo joint venture on 31 December 2016.2 Vodacom refers to the Group’s interests in Vodacom Group Limited and its subsidiaries including those located outside of South Africa.3 The results of Vodafone India are classified as discontinued operations in accordance with IFRS.

15.3  15.1  15.3  15.5  15.2  14.9  14.9  15.3  15.4 25.4  24.9  25.0  25.3  25.1  24.7  24.5  24.9  24.5 

3.4  3.5  3.5  3.6  3.4  3.2  3.3  3.5  3.6 

14.0  13.7  14.0  14.7  14.8  14.5  15.0  15.2  15.0 19.6  19.1  18.9  19.6  19.1  18.8  17.6  18.7  18.8 12.7  12.4  12.8  13.5  13.8  13.5  14.3  14.4  14.1 

18.8  18.6  18.5  18.9  18.5  18.2  18.2  18.5  17.9 26.1  25.9  25.4  25.7  25.0  24.7  24.6  24.6  23.9 

4.6  4.1  4.1  4.5  4.3  4.0  4.0  4.6  4.0 

16.6  16.0  16.6  16.8  16.4  16.0  16.6  16.9  16.3 19.6  18.8  19.4  19.6  19.1  18.6  19.1  19.5  18.7 

5.9  5.7  6.1  6.5  6.1  6.1  6.6  6.6  6.3 Netherlands (EUR)1

25.3  24.4  24.1  24.6  23.8  –  –  –  – 32.1  30.5  30.5  30.8  29.7  –  –  –  – 

3.9  4.1  3.5  3.8  3.3  –  –  –  – 

12.0  11.9  11.7  12.1  11.7  11.7  12.0  12.5  12.0 20.5  20.5  20.0  20.2  19.7  19.5  19.9  20.0  19.4 

7.1  6.6  6.3  6.9  6.4  6.5  6.7  7.4  7.0 

8.2  7.8  7.8  8.2  8.1  8.2  8.4  8.6  8.3 21.3  21.5  21.2  22.1  21.3  21.1  21.4  22.2  21.2 

2.8  2.5  2.7  3.0  2.8  2.7  3.0  3.1  3.0 

6.2  6.2  6.1  6.2  6.2  6.0  6.1  6.1  6.0 11.8  11.6  11.7  11.9  11.8  11.7  11.8  11.8  11.7 

2.2  2.3  2.1  2.3  2.2  2.1  2.2  2.3  2.2 

Vodacom (ZAR)2

71  70  71  73  73  68  67  66  66 410  402  403  418  409  386  387  385  385 

45  44  45  46  46  44  42  42  43 

25.8  25.8  26.7  28.1  28.1  28.1  29.3  30.8  30.5 41.2  41.0  41.8  43.0  43.2  43.2  44.3  45.5  45.0 14.2  13.9  14.4  15.5  15.0  14.7  15.6  16.8  16.2 

27.8  28.3  29.3  31.7  32.5  32.5  33.6  35.3  35.1 91.9  91.9  94.0  94.5  94.9  93.0  92.9  94.9  96.7 23.4  23.8  24.7  27.2  27.9  27.9  29.0  30.6  30.3 

Netherlands VodafoneZiggo (EUR)1

–  –  –  –  –  22.4  21.8  20.9  20.8 –  –  –  –  –  27.3  26.2  24.8  24.5 –  –  –  –  –  3.2  3.6  3.8  3.3 

India (INR)3

175  177  176  171  158  142  141  132  114 621  612  627  619  593  554  537  506  454 141  144  141  134  122  109  109  102  87 

Vodafone Group Plc 14 Average foreign exchange rates

Historic FX Rates

FY 15/16 FY 16/17 FY 17/18H1 H2 FY H1 H2 FY H1

Pounds Sterling 0.72 0.75 0.73 0.82 0.86 0.84 0.88Egyptian Pound 8.57 8.75 8.66 9.97 17.24 13.60 20.38Indian Rupee 71.24 73.26 72.25 75.14 72.01 73.58 73.25Turkish Lira 3.06 3.22 3.14 3.29 3.74 3.51 4.03South African Rand 13.92 16.51 15.21 16.33 14.54 15.43 15.01

FY 15/16 FY 16/17 FY 17/18Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4 Q1 Q2 Q3

Pounds Sterling 0.72 0.72 0.72 0.77 0.79 0.85 0.87 0.86 0.86 0.90 0.89Egyptian Pound 8.44 8.70 8.63 8.87 10.03 9.91 15.53 18.94 19.91 20.86 20.86Indian Rupee 70.21 72.28 72.12 74.41 75.56 74.72 72.70 71.32 70.94 75.56 76.24Turkish Lira 2.95 3.18 3.18 3.25 3.27 3.31 3.54 3.93 3.94 4.13 4.48South African Rand 13.37 14.47 15.56 17.45 16.94 15.72 14.99 14.09 14.53 15.5 16.03

FY 17/18 guidance rates

FY 17/18Pounds Sterling 0.85Egyptian pound 19.10Indian rupee N/ATurkish lira 4.00South African rand 14.60

Index

Vodafone Group Plc 15 Definition of terms

Definition of terms

Acquired intangibles amortisation

Acquisition costs The total of connection fees, trade commissions and equipment costs relating to new customer connections.

Adjusted EBIT

Adjusted EBITDA

Adjusted operating profit

ARPU Average revenue per user, defined as customer revenue and incoming revenue divided by average customers

Capitalised additions This measure includes the aggregate of capitalised property, plant and equipment additions and capitalised software costs

Cash capital expenditure

Churn Total gross customer disconnections in the period divided by the average total customers in the period.

Converged customers

Customer costs Customer costs include acquisition costs, retention costs and expenses related to ongoing commissions.

Data attachment Number of customers with a smartphone which has an integrated data tariff or data add-on or data usage entitlement as part of a committed fee.

Direct costs Direct costs include interconnect costs and other direct costs of providing services.

Fixed service revenue Service revenue relating to provision of fixed line (‘fixed’) and carrier services.

Free cash flow (pre-spectrum)

Free cash flow

Internet of Things (‘IoT’)

Interconnect costs A charge paid by Vodafone to other fixed line or mobile operators when a Vodafone customer calls a customer connected to a different network

Mobile customer

Mobile customer revennue

Mobile incoming revenue Comprises revenue from termination rates for voice and messaging to Vodafone customers.

Mobile service revenue Service revenue relating to the provision of mobile services.

Net debt Long-term borrowings, short-term borrowings and mark-to-market adjustments on financing instruments less cash and cash equivalents.

Operating expenses Operating expenses plus customer costs other than acquisition and retention costs.

Operating free cash flow

Organic growth

Other revenue Other revenue includes revenue from connection fees and equipment sales.

Purchased licence amortisation

Regulation

Reported growth Reported growth is based on amounts reported in euros as determined under IFRS.

Restructuring costs Costs incurred by the Group following the implementation of discrete restructuring plans to improve overall efficiency.

Retention costs

RGUs Revenue Generating Units describes number of fixed line services taken by subscribers.

Roaming

Service revenue

SIMs See "mobile customer".

Smartphone penetration The number of smartphone devices divided by the number of registered SIMs, excluding data only SIMs.

Amortisation relating to intangible assets identified and recognised separately in respect of a business combination in excess of the intangible assets recognised by the acquiree prior to acquisition.

Operating profit excluding share of results in associates and joint ventures, impairment losses, amortisation of customer bases and brand intangible assets restructuring costs arising from discrete restructuring plans and other income and expense. The Group’s definition of adjusted EBIT may not be comparable with similarly titled measures and disclosures by other companies.Operating profit excluding share of results in associates and joint ventures, depreciation and amortisation, gains/losses on the disposal of fixed assets, impairment losses, restructuring costs arising from discrete restructuring plans and other income and expense. The Group’s definition of adjusted EBITDA may not be comparable with similarly titled measures and disclosures by other companies.

Group adjusted operating profit excludes non-operating income from associates, impairment losses, restructuring costs, business intergration costs, amortisation of customer bases and brand intangible assets other income and expenses.

Cash capital expenditure comprises cash payments in relation to the purchase of property, plant and equipment and intangible assets, other than licence and spectrum payments, during the period

A customer who receives both fixed and mobile services (also known as unified communications) on a single bill or who receives a discount across both bills.

Depreciation and other amortisation

The accounting charge that allocates the cost of a tangible or intangible asset to the income statement over its useful life. This measure includes the profit or loss on disposal of property, plant and equipment and computer software.

Operating free cash flow after cash flows in relation to taxation, interest, dividends received from associates and investments and dividends paid to non-controlling shareholders in subsidiaries, but before restructuring and licence and spectrum payments.

Operating free cash flow after cash flows in relation to taxation, interest, dividends received from associates and investments, dividends paid to non-controlling shareholders in subsidiaries, restructuring payments and licence and spectrum payments. Free cash flow has been redefined during the period to include restructuring and licence and spectrum payments to ensure greater comparability with similarly titled measures and disclosures by other companies.The network of physical objects embedded with electronics, software, sensors, and network connectivity, including built-in mobile SIM cards, that enables these objects to collect data and exchange communications with one another or a database.

A mobile customer is defined as a subscriber identity module (‘SIM’), or in territories where SIMs do not exist, a unique mobile telephone number, which has access to the network for any purpose, including data only usage.

Represents revenue from mobile customers from bundles that include a specified number of minutes, messages or megabytes of data that can be used for no additional charge (‘in-bundle’) and revenues from minutes, messages or megabytes of data which are in excess of the amount included in customer bundles (‘out-of-bundle’).

Cash generated from operations after cash payments for capital expenditure (excludes capital licence and spectrum payments) and cash receipts from the disposal of intangible assets and property, plant and equipment, but before restructuring costs.

Organic growth presents operating performance on a comparable basis, both in terms of merger and acquisition activity and movements in foreign exchange rates. The Group’s organic growth rates for all periods exclude the results of Vodafone India (excluding its 42% stake in Indus Towers), which are now reported in discontinued operations, and exclude the results of Vodafone Netherlands following the disposal of its consumer fixed business and subsequent merger into VodafoneZiggo, as well as the results of VodafoneZiggo after the merger. In addition, operating segment organic service revenue growth rates for the quarter ended 30 June 2017, the quarter and half year ended 30 September 2017 and the quarter ended 31 December 2017 have been amended to exclude the adverse impact of changes to intercompany interconnect rates.

Amortisation relating to capitalised licence and spectrum fees purchased directly by the Group or existing on recognition through business combination accounting and such fees recognised by an acquiree prior to acquisition.

Impact of industry specific law and regulations covering telecommunication services. The impact of regulation on service revenue in European markets comprises the effect of changes in European mobile termination rates and changes in out-of-bundle roaming revenues less the increase in visitor revenues.

The total of trade commissions, loyalty scheme and equipment costs relating to customer retention and upgrade.

Impact of European roaming, defined as the increase in visitor revenues less the increase in roaming costs and the decline in out-of-bundle roaming revenues.Service revenue comprises all revenue related to the provision of ongoing services including, but not limited to, monthly access charges, airtime usage, roaming, incoming and outgoing network usage by non-Vodafone customers and interconnect charges for incoming calls.