xerox next generation smart controller maximum productivity, … · 2009-11-03 · transition to...

XeroxNext Generation Smart ControllerIT Paper

Xerox Next Generation Smart ControllerMaximum productivity, efficiency and extensibility for your business needs

April 2009For the latest information, please see www.xerox.com/office

ContentsExecutive Summary ........................................................................ 3New and Enhanced Features ..................................................... 4Software Design: Open architecture, industry standards and a service-oriented model...................................................... 5Conclusion .......................................................................................10Appendix ........................................................................................... 11

2 Xerox Next Generation Smart Controller – IT Paper

Xerox MFP products featuring the Next Generation Smart Controller: the new Xerox ColorQube™ 9200 series multifunction printers and the Xerox WorkCentre® 6400 multifunction printer.

The Xerox ColorQube 9201/9202/9203 color multifunction printers include every Xerox innovation and advanced feature along with the advantage of solid ink technology. They produce stunning print quality with print speeds up to 85 ppm, use environmentally responsible cartridge-free solid ink sticks, and break through the color page price barrier.

The Xerox WorkCentre 6400 multifunction printer includes the office-critical features of our large departmental MFPs in a productive letter-sized color laser printer. From its advanced networking to fast operating speeds (up to 32 ppm color / 37 ppm black-and-white), it is tailor-made for large workgroups.

Xerox Next Generation Smart ControllerMaximum productivity, efficiency and extensibility for your business needs

Xerox Next Generation Smart Controller – IT Paper 3

Over the past few years, Xerox has introduced a number of innovations in the architecture of its multifunction products. These include redesigned print drivers, common graphical interfaces for the devices, and the Extensible Interface Platform (EIP).

As Xerox now prepares to launch new and updated devices in its multifunction product line-up, customers will also be able to take full advantage of a new network controller. It’s a logical next step in the evolution of Xerox’s product line. The new controller features more open architecture and common interfaces that allow for better integration and interaction with the other systems on the network.

Xerox has made major investments in electronics and technology to develop its new, fully featured and highly integrated single-board controller. Rapid developments in technology adoption have transformed the way businesses work in recent years. These include data transmission speeds, open-services platforms for custom software development, and the transition to the next-generation internet protocols. Xerox’s intention is to make sure its customers can purchase MFPs that can adapt and grow with their businesses.

And these days, businesses live online. With so much reliance on the Internet, no matter what size the business, connectivity and speed are two must-haves in a networked multifunction device. But these features also call for an increased amount of security—internally and externally—in today’s fast-paced global marketplace. Today, knowledge is every business’s key asset, and it pays to make sure that this knowledge is protected from all sides. Xerox devices are designed to meet the needs of the mobile workforce and global businesses of today.

The new Xerox Smart Controller platform is part of the company’s strategy to take full advantage of the technical innovations in its MFP product line. The new Smart Controller offers advanced levels of coherency and ease of use; increased reliability, uptime and productivity; intelligent function management with true print, copy, scan and fax concurrency; and lower support costs. The controller’s coherent design, with fewer connections within the MFP system, means that IT managers can stretch annual budgets further with less overhead, training time, maintenance and support. In short, the new controller from Xerox means increased speed, security, control, efficiency and extensibility for all types of businesses.

The intent behind the next generation of the Xerox Smart Controller and its associated platform is simple: Xerox is committed to bringing its newest technologies, solutions and software upgrades to customers more quickly, and making those upgrades even easier to implement. The new Xerox Smart Controller platform sets the stage for continual innovation and future generations of MFP solutions.

Both the electronics and the software of the controller platform have been redesigned, allowing for measurable improvements in performance and productivity.

Executive Summary


Feature Summary

Adaptable

EIP workflows The Xerox Extensible Interface Platform (EIP) enables personalized and simplified workflows that meet your unique business requirements.

Scan to searchable PDF and XPS This enables users to quickly and accurately create searchable files in one easy step.

Scan to network Supports several powerful scanning tools that enable users to convert their digital files for easy sharing and archiving. Documents can be scanned to a number of different destinations, including on-device mailboxes, network folders, home directories, emails and archival folders.

Small scan size Scan compression ensures small file sizes to reduce network load—without compromising quality.

Productive

Print around Print around means jobs don’t get held up due to other jobs in the queue that are waiting for processing or resources.

Smart kits These kits alert users before devices run out of consumables, eliminating downtime.

Full motion videos and information pages

Embedded full-motion video, graphic animations and illuminated paper path offer quick help with troubleshooting assistance right at the front panel. Information pages at the device quickly show the user how to use a certain feature.

Software refresh Software refresh keeps the device up-to-date, so that it’s always ready to meet users’ needs. It also provides investment protection.

Bi-directional print drivers Bi-directional print drivers keep users informed about the status of their jobs and the device they’re using.

Secure

Latest security protocols These include IPv6, 802.1x, IPSec, Common Access Card (CAC)/Personal Identity Verification (PIV), full system Common Criteria Certification, two-factor authentication and comprehensive audit logs.

Tight security design The device design includes robust security, from white board to development of the system. Xerox adheres to tight security coding guidelines and risk testing at each phase gate of its development lifecycle.

Strong response system Xerox constantly monitors for any new vulnerabilities, so users can be assured that their systems are secured.

Third-party certified ColorQube™ 9200 series multifunction printers are in the process of full-system third-party certification.

IT Savvy

Print Driver deployment The Xerox Global Print Driver works with virtually any Xerox and non-Xerox printer.

Simple installation Perform click-button-simple installation with Web Services for Devices.

Easier to configure and manage Fleet device management and configuration management are simplified with clone files, CentreWare® Web and Xerox Device Manager.

Software updates Protect IT investment with automatic and click-button-simple software updates.

Consumables replenishment Automatic supplies alerts are provided via Smart eSolutions Supplies Assistant.

Green IT

Green printing Print Driver pre-configurations, such as duplex, no-banner and draft-mode printing, along with the use of recycled paper, saves money and lowers environmental impact.

Right choices Bi-directional communication within each print driver allows users to select the right device for each job.

Good image quality; less waste Xerox devices produce good print quality even on recycled paper, with less waste via user-replaceable units.

Paperless workflows Offices can reduce paper use with EIP and scan solutions.

New and Enhanced Features


The Next Generation Xerox Smart Controller represents a new chapter in engineering. The controller’s technology has been updated from every angle, with powerful new electronics plus robust and open software architecture. This allows end-users to get the most benefit from all the features of the networked MFP. A variety of on-board peripherals and powerful microprocessors provide command, control and data handling in an exceptionally simple way. The embedded controller is configured to meet all IT requirements involving print, scan, copy and optional fax.

The software’s newly configured, open architecture with a services platform provides comprehensive support for rapid development of high-value capabilities to meet end-users’ needs faster than ever before. Built on Xerox’s new intelligent network architecture, customers can count on new and refreshed Xerox multifunction devices to offer robust, scalable applications that work seamlessly with third parties. This architecture also guarantees fast and efficient transfer of data between subsystems to substantially improve productivity.

In addition, software components have been designed to meet today’s demanding requirements for online connectivity and access along with increased security protection. These components also provide the foundation for future technological advances.

System installation and configuration is made easyInstallation wizards allow the SA to set up the basic functionality, features and options quickly once the device is powered on. These wizards are available through the administration tools. The All Services screen provides subsequent configuration for any remaining non-configured options. Once the device is on the network, the SA can access all other configuration options locally or remotely, via a Web interface.

With auto configuration, the device automatically configures itself for the network when it’s powered on and obtains its IP address. In addition, the new Smart Controller supports automatic dynamic SMTP addressing in environments that support DNS MX records. This capability eliminates the need for administrators to manually configure the device with static mail-server settings.

Xerox CentreWare Internet Services provides an intuitive Web interface to the device. IT managers benefit from user-friendly administration of network configurations, job management, device management and consumables status, from any location with online access.

Embedded information pages provide users with help screens for using device features.

Software Design: Open architecture, industry standards and a service-oriented model


The front control panel of new Xerox MFPs has been enhanced with large color icons and easy navigation. Most everyday tasks are on the top level of the first screen, providing fast, easy access to basic features.

New speed and network protocolsThe Next Generation Smart Controller adds support for 10/100BaseT and Gigabit Ethernet which allows users to send and receive jobs at maximum performance. Flexible connection speeds allow workgroups to avoid network bottlenecks when users print large, color- and graphic-intense documents. Print jobs are transferred quickly from the desktop to the printer in a matter of seconds, at 1 GB per second. Increased throughput eliminates wait time at the printer and lets users get more work done via their connected MFPs.

The Next Generation Smart Controller offers enhancement to the IPv6, 802.1x authentication and Network Time Protocol. In addition, support for Web Services for Devices is added.

As more customers migrate to the next-generation addressing and routing protocol for the Internet, IPv6, the new Xerox controller supports printing, scanning, device discovery, software upgrades and authentication in an IPv6 environment. With IPSec, an integral component of IPv6, Xerox customers can be assured of the most powerful and versatile security measures available. IPSec encrypts network traffic, authenticates and verifies integrity of all transmitted data.

Another network authentication standard that has grown in popularity is 802.1x, a port-based network-access control that was once only deployed for wireless networks, but has become increasingly incorporated as part of wired networks. The new Xerox Smart Controller supports Extensible Authentication Protocols (EAP) types MD5, PEAPv0 and MS-CHAPv2.

With Web Services for Devices (WSD), discovering devices on the network is dynamic and as simple as plugging in a USB drive. MFPs can be automatically configured from the client workstation. Users can print via WSD as well as receive dynamic job status and printer alerts—such as when the printer is out of paper, low on supplies or requires other resources, with notifications right at the desktop.


Smart print features and green printingXerox print driver pre-configurations and automatic intelligent application setting allow for not only improved productivity but also for cost savings and environmental sustainability. A large set of green printing options, such as default duplex, proof print, no banner, recycled paper and draft mode, allows users to save paper, toner and cost. Bi-directional communication within the print driver allows users to select the right device for their printing needs.

With smart duplexing, Xerox’s new controller automatically detects one-page print jobs and ignores the duplex command so that the job is fed and printed as a one-page simplex job.

XPS printing is available in the Windows Vista environment. An embedded interpreter supports direct printing of PDF 1.6.

Additional fonts have been added to the standard font list. Users can also download commonly used fonts to the device’s hard disk for future use, saving time on regular print jobs that require a non-resident font.

The new controller supports automatic tray selection, print around, PostScript and PCL job-switching features.

Web links in the print drivers give users a direct connection to additional troubleshooting information available on xerox.com.

PostScript, PCL, PDF and TIFF files can be submitted directly to the device for printing without the print driver. Xerox Print Drivers are Microsoft WHQL-certified as well as Citrix-ready, as listed on Citrix.com

USB ports on the controller also act as USB targets to enable client printing. For example, a user can plug a laptop computer into the target USB port and use the MFP as the printer for their laptop.

The new Xerox Global Print Driver lets IT managers qualify, deploy and manage all print devices with a single driver. It also greatly simplifies the replacement or updates required for network print devices and updates users’ feature options, without the need for requalification or reinstallation.

This is a truly universal print driver that allows users to print to virtually any printer or multifunction printer, including other manufacturers. It supports both PCL and PostScript. Because it’s so easy to use across an enterprise, this driver significantly reduces IT’s time and involvement in printer management. This in turn helps to extend tight IT budgets.

For users who travel frequently, the Xerox Mobile Express Driver offers the flexibility to automatically locate the nearest Xerox printer, and connect and print to it.


A broad set of scanning servicesThe Xerox Next Generation Smart Controller platform offers a broad set of scan features and workflow solutions designed for document-intense environments to occasional ad-hoc scanning with Xerox and partner solutions. These services will meet the needs of both enterprise and SMB customers.

Scan to network supports several powerful scanning tools that enable users to convert their digital files for easy sharing and archiving. Documents can be scanned to a number of different destinations, including on-device mailboxes, network folders, home directories, emails and archival folders.

Scan to searchable PDF and XPS enables users to quickly and accurately create searchable files in one easy step.

Stored jobs in Scan to Mailbox remain accessible through Xerox CentreWare® Internet Services. The new controller supports the optimized scan-file compression and super-accurate in-box OCR capability.

Remote device managementThe Next Generation Smart Controller provides more consistent MIB implementation across the product line and supports additional configurations over SNMP v3. This allows for better fleet management across the network, optimized device utilization, print driver deployment, and advanced monitoring and troubleshooting using Xerox Device Manager, Xerox CentreWare Web or third-party network management tools.

Configuration cloning utilities support additional configuration options, such as new protocols and features.

Software on the device can be upgraded remotely via Web UI and the device can be configured to automatically download software from the server.


Robust securityThe new controller supports additional security protocols; see the section on network protocols.

Both the device authentication and authorization features are supported locally and by using a remote database.

Smart Card authentication using Pluggable Authentication Module (PAM) infrastructure and HSPD12 (Federal ID Smart Cards) is supported. The Xerox Common Access Card (CAC) Enablement Kit allows users to authenticate with Common Access Cards and Personal Identity Verification (PIV) cards at the device.

New Xerox Secure Access functionality is now embedded on the MFP, with no need for a separate controller and IP address.

Secure data encryption, disk and image overwrite, and secure transmission are still available options, with no major changes. Optional fax memory overwrite is also available. Audit logs track additional activity data.

Tracking and Intelligent ReadyNetwork Accounting and FDI third-party accounting solutions are available

The Intelligent Ready feature is available on devices utilizing solid ink. This technology learns the usage patterns of the environment, and automatically warms up or goes into sleep mode.

Automatic Supplies and Meters management is fully supported.

DiagnosticsEmbedded information pages provide accessible hardcopy material for set-up, help with using the features and device diagnostics.

Embedded full-motion video and graphic animations on certain devices offer quick troubleshooting assistance right at the front panel. The paper path is illuminated when the doors are open to simplify occasional paper clearance.

System administrators can retrieve machine troubleshooting logs remotely via the Web user interface.

Updated status codes now include additional codes to clearly distinguish between machine faults, machine status, component control and access indicators.

SolutionsThe Next Generation Smart Controller supports Xerox and third-party solution offerings with robust interoperability and easy integration. It fully supports standard interfaces, including Xerox EIP (Extensible Interface Platform), XOS (Xerox Office Services) software, and industry-standard Web services.


The Xerox Next Generation Smart Controller is designed with IT in mind. Its innovative features and software reduce product downtime, calls to the IT desk and support costs. Features such as simple ink loading, a long-life CRU, embedded help videos and illuminated paper paths minimize interventions.

The Xerox Global Print Driver and Mobile Express Driver eliminate the need for IT and users who work in multiple locations to download individual print drivers for each product. These truly universal print drivers let users print to most devices—even those made by other manufacturers.

Using Xerox CentreWare Web, IT administrators can easily install, configure, manage, monitor and report on printers and multifunction devices across the network, regardless of manufacturer.

Xerox CentreWare Internet Services, a Web server built into the device, simplifies installation, cloning and network administration, and provides quick access to device and job status, accounting information and online support.

The Xerox Next Generation Smart Controller conforms to the latest industry standards for network security, supporting IPSec to securely transfer information, and encryption of hard disk data residing on the device. It also supports two-factor authentication with 802.1x and Smart Cards to securely authenticate network devices before allowing document access. In addition, Xerox devices are submitted for full-system Common Criteria (ISO 15408) certification.

The Xerox Next Generation Smart Controller gives any business a competitive edge by offering the latest in network, security and Internet protocols, to make getting work done faster, easier and more secure than ever before.

Conclusion


Appendix

Feature Name ColorQube 9201/9202/9203WorkCentre 6400

Network Operating Systems (Servers)

Linux Yes

Microsoft Windows Yes

Novell SUSE Yes

Sun Solaris Yes

Client Operating Systems

Apple OSX 10.3 and Higher – Full featured PS Driver

HP UX Yes

IBM AIX Yes

Linux Yes

Microsoft Windows Yes

Microsoft Windows Vista Yes

Microsoft Windows Vista x64 Yes

SUN Solaris Yes

PostScript Yes

PCL 5e Yes

PCL 5c Yes

PCL 6 Yes

GDI No

Other PDL Support PDF 1.6, TIFF 6.0, TIFF Supplement 2 (New JPEG)

Server Applications and Environments

Citrix Yes

IBM AS/400 Yes

Network Print Services

Novell NDPS Yes

Novell Pserver / NDS Yes

Port 9100 Yes

RFC 1179 (LPR) Yes

Internet Printing Protocol Yes

Print to Mailbox and Release Yes

Fax Features

Internet Fax Yes

Lan Fax Yes

Fax Forward to Email No

Fax Forward to FTP destination No

Fax Forward to SMB destination No

Fax Forward to Fax destination No

Scanning File Formats

PDF Image Only Yes

PDF (Searchable) Yes

PDF (Linearized) Yes

PDF/A (ISO 19005-1) Yes

TIFF V6 Yes

JFIF Yes


XPS Yes

Scan to Email

Direct Scan to Email Yes

IBM Lotus Notes Yes

Microsoft Exchange Yes

Novell GroupWise Yes

POP Servers Yes

Limit to Address Book Yes

Populate From: and To: fields Yes

Restrict to Self Yes

Scan to File

Scan to Home Yes

Scan to Desktop WIA Yes, WIA/TWAIN is not supported in Vista

Scan to Desktop TWAIN Yes, WIA/TWAIN is not supported in Vista

Scan to Mailbox Yes

Scan to FTP Yes

Scan to sFTP No

Scan via NDS Yes

Scan via SMB Yes

Scan via HTTP Yes

Scan via HTTPS Yes

Scan to Remote Printer See Solutions

Scan to Fax Server Yes

Scan to Multiple Destinations Yes

Scan to Documentum Yes

Scan to DocuShare Yes

Scan to Domino Yes

Scan to Hummingbird Yes

Scan to Interwoven WorkSite Yes

Scan to Live Link Enterprise Server Yes

Scan to Microsoft Dynamics GP Yes

Scan to File (Continued)

Scan to MS Exchange Web folder Yes

Scan to Microsoft SharePoint Yes

Scan to SharePoint Portal Server Yes

Scan to Thompson ProLaw Yes

Scan to Tower TRIM Yes

Scan to Web URL Yes

Scan to Microsoft Network Folder Yes

Accommodate Scan Originals

Grayscale Yes

Monochrome Product Supports Color Scanning

NA

Support for original sizes supported by Copy Service

Yes

For more information on the Next Generation Smart Controller, please contact your Xerox sales representative, call 1-800-ASK-XEROX, or visit us on the Web, at www.xerox.com.

©2009 Xerox Corporation. All rights reserved. Xerox® and the sphere of connectivity design, ColorQube™, CentreWare®, DocuShare®, FreeFlow® Smart Kit® and SMARTsend® are trademarks of Xerox Corporation in the U.S. and/or other countries. As an ENERGY STAR® partner, Xerox Corporation has determined that this product meets the ENERGY STAR guidelines for energy efficiency. ENERGY STAR and the ENERGY STAR mark are registered U.S. marks. 610P729974 Q92WP-04UA


Scan Mixed Size Originals Yes

Scan Build Job Yes

Personal Address Book Features

Organizational Address Book using LDAP and Active Directory

Yes

Organizational Address Book using LDAP and Domino

Yes

Organizational Address Book using LDAP and NDS

Yes

Device Resident Address Book Yes

Workflow Considerations

Metadata Input Yes

Allows Filename Change for email Yes

Allows Filename Change for Scan to File

Yes, including time/date stamp and other automatic changes

Digital Rights Management Yes

Template Creation from Web UI Yes

Template Pool Yes

Security – Confidentiality

Secure Print Yes

Secure Fax Receive Yes

Immediate Image Overwrite Yes

On Demand Image Overwrite Yes

Scheduled Image Overwrite Yes

IPSec Yes

Device Management Interface Yes

Digital Certificate Management Yes

Hard Disk Encryption Yes

Removable Disks No

Encrypted XPS No

Encrypted PDFs No

Encrypted Email No

Availability

SA Authentication Yes

User Authentication (Kerberos) Yes

User Authentication (Netware) Yes

User Authentication (SMB) Yes

User Authentication (LDAP) Yes

User Authentication (Secure LDAP) Yes

User Authentication (Common Access Card)

Yes


Availability (Continued)

802.1x Yes

Secure HTTP (HTTPS) Yes

Firewall Yes

Integrity

IP Filtering Yes

IPv6 Yes

Fax and Network Isolation Yes

Accountability and Nonrepudiation

Audit Log Yes

Auditron No

Xerox Standard Accounting Yes

Network Accounting Yes

NIAP - Version Certified Yes, Q4

Xerox Branded Solution Compatibility

Extensible Interface Platform (EIP) Yes

DocuShare® Yes - Option

SMARTsend® Yes - Option

Secure Access Yes - Option

Partner Solution Compatibility

Xerox Scan to PC Desktop™ Yes

Remark OMR Yes

ScanFlowStore Yes

Equitrac Equitrac ScanPost 2.1.12, Equitrac office 4.x

Product Certifications

WHQL Yes

Citrix Ready Yes, Q3

Cerner Certification Yes, Q3

Common Criteria (ISO 15048) Yes, Q4

Energy Star Certification Yes

Windows Vista Premium logo certified

Yes

IPv6 Ready Logo Phase-II Gold Certified

Yes

U.S section 508 Accessibility Yes