xero rackspace presentation
DESCRIPTION
Xero presentation at Rackspace Route to SaaS event, London, 2 October 2008. Rod Drury, CEO, XeroTRANSCRIPT
Delivering the Infrastructure for Scale
Rod Drury, CEO, Xero www.xero.com
www.xero.com
Platform Vendor Picking winnersHigh performance, scalability, maintainability, security, access to resources
Global Hosting Global from day 1Centralised database, fast from anywhere in the world
Application Scale for competitive advantageSingle instance, multi-tenanted, multi-user, plug in modules (e.g. tax), separation of UI, testable, debuggable, performance monitoring, role based security
Operation Support Systems
Server runs the businessBuild or buy, integration, logical separation from application, topology, ease of management, scale globally
Teaming model Multi-disciplined teamDesign led, customer driven, product management, program management, QA
Research and Development
www.xero.com
Our stack
Development environment Microsoft Visual Studio 2008, Virtualisation for internal servers & QA
Rendering framework XSLT, Ext.js
Data Access LLBLGen pro
Runtime platform ASP.Net with custom architecture, WCF
Database SQL Server 2005 Enterprise Edition
Database Server Windows Server 2003 x64
App Server Windows Server 2003
Hardware 23 servers, 8 for production,load balancing for web servers,clustering for database servers
www.xero.com
Operational Systems Support (OSS model)
www.xero.com
Global Hosting Model
www.xero.com
Hosting partner engagement
• Model– Co-location vs Full managed service?
• Selection Process– Developed checklist– Shortlisted 4 providers – Site visits and consistent interview process– Evaluation and selection– Contract negotiation
• Implementation– 4 weeks from contract to go live
• Ongoing operations
www.xero.com
Why Rackspace
• Impressed by their research and understanding of our business
• Fanatical support - really
– Dedicated support team with specialist available 24x7
– Online ticket management superb
– Often less than 10 minute turnarounds
• Complete partner
– No surprises
– Consulting advice freely given
– Feels like they are part of our team