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Electronic Commerce BranchElectronic Commerce BranchUNCTAD - United Nations Conference on Trade and DevelopmentUNCTAD - United Nations Conference on Trade and Development

Ms. Scarlett Fondeur GilUNCTAD

Capacity-building Workshop on Information Society MeasurementsBeirut, 7-10 June 2005

A global perspective on A global perspective on core ICT indicators:core ICT indicators:

Partnership, stocktaking, harmonizationPartnership, stocktaking, harmonization



Presentation outlinePresentation outline

Global Partnership on Measuring ICT for Development

Global ICT indicators stocktaking

WSIS Thematic Meeting (February 2005)

WSIS Tunis (November 2005)

Development of core indicators



Partnership on Measuring ICT for DevelopmentPartnership on Measuring ICT for Development

ITUOECDUNCTADUNESCO Institute for StatisticsUN ICT Task ForceWorld Bank

EurostatECAECLACESCAPESCWA

• Launched at UNCTAD XI, Brazil, June 2004• Three main objectives:

• Core list of ICT indicators• Capacity building in developing countries• Global ICT database



International data collectionInternational data collection

ITU: ICT infrastructure data for all countries

OECD: ICT household and business data for OECD member countries

UNCTAD: ICT business data for developing countries

Others (WB, UIS, regional bodies, private providers)



Global ICT Indicators StocktakingGlobal ICT Indicators Stocktaking

Survey on availability of ICT statistics in developing countries (household and business) July/August 2004

Metadata requested:Metadata requested: Types of collection/survey vehicles Year of collection Level of demand for ICT indicators Types of indicators collected/planned (list of

20 each for household and business surveys)

“Status of Information Society Statistics in National Statistical Offices”



ICT Indicators Stocktaking ICT Indicators Stocktaking

RegionQuestionnaire

sent byNumber of countries the

questionnaire was sent toNumber of countries that

returned the questionnaireResponse

rate

Africa UNECA 53 19 36%

Asia - Pacific UNESCAP 53 17 32%

Central Asia and CEE

UNCTAD 24 19 79%

Latin America and the Caribbean

UNECLAC 36 20 56%

Western Asia UNESCWA 13 10 77%

Total 179 85 47%



ICT indicators stocktaking – demand businessICT indicators stocktaking – demand business

no response31%

no demand9%

low7%

medium16%

high25%

very high12% Median:Median:

““high”high”



ICT indicators stocktaking – available businessICT indicators stocktaking – available business

Africa (12/53)

Asia-Pacific (11/53)

Central Asia and CEE (17/24)

Latin America and the

Caribbean (18/36)

Western Asia (9/13)

Total Developing

/CEE (67/179)

OECD (28/30)

Fixed Telephone 9 9 10 8 4 40 1Mobile devices 5 9 11 8 1 34 3Computer 6 7 6 7 2 28 25Number of computer 6 6 6 3 1 22 1Internet 6 9 11 11 1 38 25Type of Internet access 5 5 6 4 0 20 24Local network 4 5 5 5 0 19 23Website 7 5 5 9 0 26 25ICT Investment 5 5 6 2 0 18 5Share of PC 3 4 7 2 0 16 22Share of Internet 1 3 5 2 0 11 22Services the Internet is used 2 5 4 4 1 16 22Value of purchases 4 1 3 3 0 11 17Value of sales 4 1 3 5 0 13 24Customer group 2 1 2 2 0 7 20ICT training 4 1 1 4 0 10 18Barriers to PC 4 4 2 1 0 11 0Barriers to Internet 3 4 3 1 0 11 1Barriers to e-commerce 2 2 2 2 0 8 21Geographic location 1 1 3 0 0 5 17



ICT indicators stocktaking – planned businessICT indicators stocktaking – planned business

Developing Developing Countries/CEECountries/CEE

CollectingPlanning to collect

Collecting and planning

No plan to collect

Fixed Telephone 40 9 49 16Mobile devices 34 11 45 18Computer 28 11 39 20Number of computer 22 14 36 25Internet 38 10 48 16Type of Internet access 20 12 32 28Local network 19 15 34 28Website 26 13 39 25ICT Investment 18 14 32 29Share of PC 16 18 34 27Share of Internet 11 21 32 29Services the Internet is used 16 19 35 27Value of purchases 11 15 26 35Value of sales 13 15 28 33Customer group 7 15 22 37ICT training 10 18 28 32Barriers to PC 11 18 29 31Barriers to Internet 11 19 30 31Barriers to e-commerce 8 19 27 32Geographic location 5 16 21 38



ICT indicators stocktaking – planned businessICT indicators stocktaking – planned businessCollecting

Planning to collect

No plan to collect

Fixed Telephone 1 0 27Mobile devices 3 1 24Computer 25 2 1Number of computer 1 1 26Internet 25 2 0Type of Internet access 24 3 0Local network 23 1 3Website 25 2 0ICT Investment 5 0 23Share of PC 22 2 4Share of Internet 22 2 4Services the Internet is used 22 3 2Value of purchases 17 8 2Value of sales 24 4 0Customer group 20 5 3ICT training 18 5 5Barriers to PC 0 0 28Barriers to Internet 1 1 26Barriers to e-commerce 21 2 5Geographic location 17 7 4

OECD OECD CountriesCountries



ICT indicators stocktaking – main findingsICT indicators stocktaking – main findings

Only small number of developing countries Only small number of developing countries currently collect ICT indicators currently collect ICT indicators

Most countries collect basic access indicators Most countries collect basic access indicators (availability of telephone, computer or Internet)(availability of telephone, computer or Internet)

More advanced indicators are collected through More advanced indicators are collected through specific ICT surveysspecific ICT surveys

Those which have started to collect some Those which have started to collect some indicators actively plan to collect more in the near indicators actively plan to collect more in the near future – high demandfuture – high demand



ICT indicators stocktaking – main findings (cont.)ICT indicators stocktaking – main findings (cont.)OECD countries: - collect most of the indicators (except radio,

computer presence, barriers et al.) - either collect or do not plan to collect at all

Highest number of indicators collected: Asia-Pacific and Central Asia/CEE

Most active in planning future collections: Western Asia

LDCs collect least indicators: need for capacity building and resources

key objective of Partnershipkey objective of Partnership



WSIS Plan of Action (paragraph 28)WSIS Plan of Action (paragraph 28)

“A realistic international performance evaluation and benchmarking (both qualitative and quantitative), through comparable statistical indicators and research results, should be developed to follow up the implementation of the objectives, goals and targets in the Plan of Action …”

“All countries and regions should develop tools so as to provide statistical information on the Information Society, with basic indicators and analysis of its key dimensions. Priority should be given to setting up coherent and internationally comparable indicator systems, taking into account different levels of development.”



WSIS Thematic Meeting: WSIS Thematic Meeting: Measuring the Information SocietyMeasuring the Information Society

Geneva, 7-9 February 2005Geneva, 7-9 February 2005 270 participants from 85 countries270 participants from 85 countries

Agenda:- Global ICT indicators stocktaking results - Core list of ICT indicators and methodological issues- Capacity building needs of NSOs in developing countries- ICT impact indicators and MDGs – benchmarking and monitoring

Key outcome: adoption of core list of indicators



Follow-up PartnershipFollow-up Partnership

WSIS PrepCom2 (February 2005), Draft WSIS PrepCom2 (February 2005), Draft Final Document for Tunis (Chapter 1)Final Document for Tunis (Chapter 1)

UN Statistical Commission (March 2005)UN Statistical Commission (March 2005)

Core indicators: methodological annex, Core indicators: methodological annex, expansion of listexpansion of list

Publication on global stocktakingPublication on global stocktaking



WSIS Tunis parallel event on ICT indicatorsWSIS Tunis parallel event on ICT indicators

15 November 2005 (1-day event)15 November 2005 (1-day event)

Target audience: ICT policy makersTarget audience: ICT policy makers

Present core list of indicatorsPresent core list of indicators

Present possible additional indicatorsPresent possible additional indicators

Thematic sessions (government, health, Thematic sessions (government, health, education)education)

Impact measurement and MDGsImpact measurement and MDGs



http://measuring-ict.unctad.org• Launched in November 2003

• Intended as online source of information on ICT indicators, methodologies and statistics and an expert discussion forum.

• Currently an informal window for the Partnership

• Plans to evolve into a more functional website

• Initial posting of statistical data gathered from NSOs on ICT usage in businesses



Core list of ICT indicators - developmentCore list of ICT indicators - development

Results of stocktaking and of regional workshops (regional core lists)

Beirut (ESCWA) October 2004 Gaborone (ECA/ITU) November 2004 Santiago de Chile (ECLAC) November 2004

First proposal sent to all NSOs (Dec. 2004)

Final proposal based on feedback (NSOs, Partners, experts), as an input to WSIS Thematic Meeting



Core list of ICT indicatorsCore list of ICT indicators

Set of indicatorsBasic core

Extended core

Reference Total

ICT infrastructure and access

10 2 12

ICT access and usage by households and individuals

10 3 1 14

ICT access and usage by businesses

8 4 12

ICT sector 4 4

Total 32 9 1 42



Core list of ICT indicatorsCore list of ICT indicators

Provides useful guidance for countries planning to collect ICT indicators

Constitutes the basis for developing internationally comparable ICT statistics

Should be amended as experience is gained, for growing harmonization

Possible future and supplementary indicators: education, government, health, language

impact



[email protected]

[email protected]

Thank YouThank You

Electronic Commerce Branch, SITE

UNCTAD

Tel. +41 22 907 4895 or 5509

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