www.ukwon.net workplace innovation as social innovation peter totterdill uk work organisation...
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www.ukwon.net www.workplaceinnovation.eu
WORKPLACE INNOVATION AS SOCIAL INNOVATION
Peter TotterdillUK Work Organisation Network
A coalition committed to shared knowledge, collaborative action and policy advocacy
• The future of work and organisations
• Closing the gap between leading-edge practice and common practice
UK Work Organisation Network
Workplace Innovation as Social Innovation
The High Road: convergence between economic performance and quality of working life
Workplace innovation as a social process, both within and beyond the enterprise
Traditional ways of organising Traditional ways of organising work and traditional work and traditional approaches to management approaches to management are inadequate in an are inadequate in an increasingly volatile world.increasingly volatile world.
Proposition
The current policy model is grounded in a dualism between rights-based participation and discretionary task-based participation.
This is inadequate.
A renewed focus on dialogue, knowledge sharing and productive reflection is required.
. . . a clear concentration on those factors in the work environment which determine the extent to which employees can develop and use their competencies and creative potential to the fullest extent, thereby enhancing the company’s capacity for innovation and competitiveness while enhancing quality of working life.
Hi-Res Study at www.ukwon.net Hi-Res Study at www.ukwon.net
BOARDSenior Management Team
BOARDSenior Management Team
Strategic Knowledge
BOARDSenior Management Team
Strategic Knowledge
Stakeholders
BOARDSenior Management Team
Strategic Knowledge
StakeholdersOpportunitiesThreats
BOARDSenior Management Team
Strategic Knowledge
StakeholdersOpportunitiesThreats
Leadership, Strategy, Values
Workforce
Workforce
Practical Knowledge, Experience, Ideas
Workforce
Management, Work Organisation, Productive Reflection
Practical Knowledge, Experience, Ideas
Workforce
Management, Work Organisation, Productive Reflection
BOARDSenior Management Team
Leadership, Strategy, Values
Workforce
Management, Work Organisation, Productive Reflection
BOARDSenior Management Team
Leadership, Strategy, Values
Workforce
Management, Work Organisation, Productive Reflection
BOARDSenior Management Team
Leadership, Strategy, Values
GAP?
Workforce
Management, Work Organisation, Productive Reflection
BOARDSenior Management Team
Leadership, Strategy, Values
LineManagement
CompetenceRole definitionClarity
Workforce
Management, Work Organisation, Productive Reflection
BOARDSenior Management Team
Leadership, Strategy, Values
BehavioursTrustAdaptability
Systems and Procedures
Workforce
Management, Work Organisation, Productive Reflection
BOARDSenior Management Team
Leadership, Strategy, Values
Knowledge, experience, creativityTwo dimensions to every jobCommon purpose
Innovation & Improvement
FORMAL, RIGHTS-BASED
REFLECTIVE AND KNOWLEDGE-BASED
TEAM-BASED PROBLEM SOLVING
INFORMAL
Trade Union or Workplace Representatives
Employees participating as experts or professionals
Self-organised teamworking
Empowering job design and individuals engaged in dialogue
Workplace Innovation as Social Innovation
WORKPLACE SOCIAL DIALOGUE
Workplace Innovation as Social Innovation
WORKPLACE SOCIAL DIALOGUE
WORKPLACE REFLEXIVITY
Workplace Innovation as Social Innovation
WORKPLACE SOCIAL DIALOGUE
WORKPLACE REFLEXIVITY
WORK ORGANISATION
Workplace Innovation as Social Innovation
WORKPLACE SOCIAL DIALOGUE
WORKPLACE REFLEXIVITY
WORK ORGANISATION
Workplace Innovation as Social Innovation
WORKPLACE SOCIAL DIALOGUE
WORKPLACE REFLEXIVITY
WORK ORGANISATION
KnowledgeSocial dialogueCoalitionsPublic policy
Workplace Innovation as Social Innovation
WORKPLACE SOCIAL DIALOGUE
WORKPLACE REFLEXIVITY
WORK ORGANISATION
KnowledgeSocial dialogueCoalitionsPublic policy
New roles:ResearchersSocial partnersPolicymakers
Lessons from Intervention
Learning
Distributing knowledge
Building coalitions
Mainstreaming
Challenges for Europe
Limited and uneven capacity to support workplace innovation
Europe is poor at knowledge management
Need for new modes of policy
Weak leadership from the EU
2020 Roadmap
PATH DEPENDENCY
STRATEGIC CHOICE
PATH DEPENDENCY
STRATEGIC CHOICE
INDIVIDUAL
COLLECTIVE
WORKPLACE
SOCIAL DIALOGUE
2020 Roadmap
PATH DEPENDENCY
STRATEGIC CHOICE
INDIVIDUAL
COLLECTIVE
WORKPLACE
SOCIAL DIALOGUE
CRISIS
2020 Roadmap
PATH DEPENDENCY
STRATEGIC CHOICE
INDIVIDUAL
COLLECTIVE
FLEXICURITY
2020 Roadmap
PATH DEPENDENCY
STRATEGIC CHOICE
INDIVIDUAL
COLLECTIVE
SOCIAL
DIALOGUE
2020 Roadmap
PATH DEPENDENCY
STRATEGIC CHOICE
INDIVIDUAL
COLLECTIVE
SOCIAL
DIALOGUEMulti-Channel Engagement
2020 Roadmap
PATH DEPENDENCY
STRATEGIC CHOICE
INDIVIDUAL
COLLECTIVE
SOCIAL
DIALOGUEMulti-Channel Engagement
New forms of collectivism
2020 Roadmap
www.workplaceinnovation.eu
www.ukwon.net