www.synerzip.com agile and offshore – contradictory or synergistic november 7, 2007 a...
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www.synerzip.com
Agile and Offshore – Contradictory or Synergistic
November 7, 2007
A Practitioner’s Viewpoint
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About Us (Synerzip in a Nut-shell)1. Offshore software development partner for
small/mid-sized technology companies• Focus: A/B round funded technology start-ups• Deep experience in product development and testing• Full software development life cycle• Engagement flexibility: Fixed-Price OR Dedicated-Team
2. Actually reduces risk of development/delivery• Experienced management team• Light-weight but robust Agile process
3. Reduces cost – dual shore team providing 50% cost advantage
4. Offers long term flexibility – allows (facilitates) taking offshore team captive
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Experienced Team
• Hemant Elhence, Chief Executive Officer– Co-founder & COO of ECMi, venture funded software product company
– Product-line VP at i2 – managed product portfolio with multiple offshore teams
– Manager at McKinsey & Co, Consultant at TRG
– Software engineer at Digital Equipment Corporation
– BSEE IIT Delhi, MSEE Univ. of Massachusetts, MBA Univ. of Chicago
• Vinayak Joglekar, EVP & Chief Technology Officer– Co-founder & CTO of ECMi, lead offshore (India) development center
– 22+ years experience in software architecture design & product development, has built and mentored 100+ teams, hired 1000+ software professionals
– Successfully delivered off-shore software projects for 20+ companies incl. Alfa-Laval, First Guarantty, Cyberdrawer, etc.
– BSME IIT Bombay, MBA IIM Calcutta
Team of seasoned professionals with extensive experience in offshore software Product Development
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Our Clients
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What is Agile?• Agile development is the ability to develop software quickly, in the face
of rapidly changing requirements• Agility is achieved by adhering to well understood practices, discipline,
and feedback• Various flavors are practiced in the industry – SCRUM, Extreme
Programming (XP), Adaptive Software Development, etc.• From Agile Manifesto of 2001: “Agile approach values…
– Individuals and interactions over processes and tools– Working software over comprehensive documentation– Customer collaboration over contract negotiation– Responding to change over following a plan
…that is, while there is value in the items on the right, items on the left are valued more”
But, Agile is not an excuse to do maverick development without due attention to requirements analyses, thoughtful design, robust
development & testing
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Why Adopt Agile Approach?
• It is just more suitable for fast moving companies– Builds software which is more likely to delight customers
• Embraces “changing requirements” as a positive, • Allows more innovation - relieves the product managers of the fear of
committing to an irreversible change– Builds better quality, robust code– Provides better visibility and delivery predictability to management
• It lends itself well for working effectively with offshore/ distributed development teams– Quick release cycles (Sprint) and scrum make the efforts put in by the
offshore team more visible leading to trust– Requires less onerous documentation around requirements, thereby main
bottleneck in leveraging offshore is dramatically reduced
When done properly…
Over 70% of large & small companies have plans to adopt one or more of the agile practices this year
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Agile in Practice Today• Core practices, widely adopted
– Small, collaborative teams, 5 to 8 team members– Frequent and intense communication – in-person, IM
Chat, email, conf-call/skype, video-conf, etc.– Delivering working software in short iterations (Sprints)
~ 2 weeks, time-boxed, demo & customer feedback– Initial requirements captured as “user stories”, welcome
changing requirements– Continuous integration
• Other practices, with limited following– Test driven development– Pair programming
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Agile with Offshore Team?• Inherent limitations
– Customer-Vendor “contractual” relationship– Face-to-face communication with “customer” limited/non-existent
• Geographical boundaries• Conf-calls limited due to time-zone and connection quality issues
– Business context difference may make requirements difficult to understand, requiring more detailed docs
– Developer skill/experience level tends to be low• Inherent advantages
– Geographical dispersion forces requirements to be written, elaborated, and in that process analyzed upfront
– Forces good development processes – bug tracking, version control, daily builds, automated testing, wiki, etc.
– More focused teams, less likely to be distracted by news-du-jour– Cost advantage allows proper staffing to handle the Agile discipline
– TDD, test automation, etc.
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Dual-shore Agile
Leveraging Offshore Advantage
Need for Dev Speed (for given $$ budget)
HighLow
Nee
d f
or
Fle
xib
ilit
y
Low - “Known/ Given” Requirements
High - “Evolving/ Emerging” Requirements
Agile Model, All On-shore
Waterfall Model, All Offshore
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Dual Shore Agile in Practice
Product Lead/ Customer
Scrum Master
Agile Team #1 Agile Team #2
US Location
Agile Team #2
India Location
Agile Team #1
US Location
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Dual-shore Agile in Practice (Contd)
• Don’t split an Agile team across continents, rather have a full unit of Agile team offshore
– Offshore team follows the SCRUM and other processes locally– Daily SCRUM over phone, across the ocean doesn’t work
• Ensure that there is a designated owner in US client team for the offshore team• Designate an on-site Product Lead, a representative of offshore team
– Participates in requirements gathering and planning phase with US “customer”– Participates in both scrums – US team’s as well as offshore team’s
• Hold offshore team to same standards– Assign equally complex/challenging work– Expect working software demos at the end of each iteration
• Encourage and facilitate high degree of communication– Emails, IM Chat, Skype calls, conf-calls, video conf-calls– Periodic in-person visits by team members to allow “face-time”– Flat, developer-to-developer communication
• Ensure proper dev process and infrastructure – common source code control, bug tracking, wiki, etc.
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Intense and frequent communication across the teams
Highly dynamic, interactive and communicative working environment locally – affects the communication between the teams
Onshore
X! ABC!
X - OK
XABC
X+YABC
Offshore
X & ABABC!
Onshore
X?X+Y! ABC!
And D?
D!X+Y! ABC!
XYZX+Y!OK
XABC
X+YABC & D
Offshore
D!D?
Dual Shore Agile – What Works?
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Direct, developer-to-developer connection
Communication bottlenecks
Direct communicationLess information loss
Less waiting
Project managers
Project coaches
Challenge:Asian hierarchical orientation,
Language
Reasons:Control?
Language & comfort zone
Dual Shore Agile – What Works?
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Dual Shore Agile – What Works?Common development code-base, development- and test environment
Sending code, deploys, etc back and forth via email because some can not ABC and others can only XYZ is a living nigtmare
Onshore
Offshore
ExternalSystem 1
Code-base
Developmentenvironment
Applicationcode
ExternalSystem 2
Deployment- and testenvironment
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Agile-Offshore Synergy- Summary• While Agile is a sound approach, it is often
misunderstood and abused in practice– Agile is not an excuse for no documentation, no requirements
analyses, no planning, etc.– US teams are often short-staffed – can’t handle TDD, etc.
• Offshore location of dev team forces a “appropriate discipline” striking effective balance
• Lack of “face-time” forces written, albeit informal, communications – which forces clarity and minimizes misunderstanding
• Offshore team allows cost effective resource augmentation, to handle the Agile disciplineDual-shore Agile allows the flexibility of Agile process, with cost/speed advantage of offshore, while guarding
against the common pitfalls
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Contact Information
• Hemant Elhence (Dallas based)
– [email protected]– Office Phone: 469.322.0349– Cell Phone: 214.762.4873
• www.synerzip.com