www.stat.gov.lt 25-26 september 2008 the lithuanian statistical system the lithuanian statistical...

25-26 September 2008

The Lithuanian Statistical System www.stat.gov.lt

THE LITHUANIAN STATISTICAL SYSTEM Algirdas Šemeta

Director General of Statistics Lithuania



CONTENT

MAIN INDICATORS OF LITHUANIA

HISTORY OF STATISTICS LITHUANIA

THE LITUANIAN STATISTICAL SYSTEM

ACHIEVEMENTS

FUTURE PLANS



MAIN INDICATORS OF LITHUANIA (2007)

POPULATION (MILL.) 3.4

VILNIUS (THOUS.) 555.7

TOTAL AREA (THOUS. SQ. KM) 65.3

LIFE EXPECTANCY

FEMALES 77.2

MALES 64.9

UNEMPLOYMENT RATE, % 4.3

GDP CHANGE, % 8.8

GDP PER CAPITA (EUR) 8300

ANNUAL INFLATION, % 8.1

REAL EARNINGS, % 17.7

DEBT (% OF GDP) 18.2

DEFICIT ((% OF GDP)) -0.3



MILESTONES IN THE HISTORY OF LITHUANIAN STATISTICS

1528 Farmers Census first mentioned in historical sources

6 September 1919 Establishment of the National Statistical Office

1923 Law on the Population Census

1930 Law on Statistics

1940–1990 Period of Soviet Statistics

18 April 1990 Foundation of Statistics Lithuania

1993 Law on Statistics (amended in 1999)

1995 Common Declaration between Eurostat and Lithuania, Latvia and Estonia signed



MILESTONES (continued)

1998 Website of Statistics Lithuania created

2000 Negotiations Chapter 12 on ‘Statistics’ for the membership in the EU closed

2001 Population and Housing Census

2002 E-reporting system

2003 Agricultural Census

2004 Accession to the EU

2005 Regional reform completed – process-oriented activities

2006 Web-based free of charge dissemination system

2007 Quality Management System awarded with a certification on the conformity with the requirements of the ISO 9001:2000 standard



LEGAL BASIS OF THE LITHUANIAN STATISTICAL SYSTEM

Law on Statistics of the Republic of Lithuania

Regulations of Statistics Lithuania approved by the Government of the Republic of Lithuania

Specific legislation (Government resolutions related to Statistics, etc.)

Orders of institutions managing official statistics regulating data collection, processing and dissemination

EU legal acts



GOVERNMENT OF THE REPUBLIC OF LITHUANIA

STATISTICSLITHUANIAStatistical Council

OTHER STAKEHOLDERS

Academic bodies

International organisations

Eurostat

NSIs of other countries

EU institutions

Public organisations and associations

Statistical Union

OTHER PROVIDERS OF OFFICIAL STATISTICS

Ministry of Transport and Communications

Ministry of Health

Ministry of Environment

Ministry of Finance

Ministry of Culture

Ministry of Social Security and Labour

Ministry of Education and Science

Ministry of Justice

Ministry of Economy

Ministry of the Interior

Bank of Lithuania

Ministry of Agriculture

Other public authorities

DATA PROVIDERS

Economic entities

Households & population

Administrative sources

USERS

Population, public and non-governmental organisations

Business representatives

Academic society

Mass media

State and local self-government institutions

Eurostat

EU institutions and international organisations

Regional offices



AGENCIES MANAGING OFFICIAL STATISTICS IN LITHUANIA BY LAW ON STATISTICS

Statistics Lithuania (SL)

Regional Statistical Offices of SL

Ministries, other public authorities

Bank of Lithuania

if it is provided for in the Work Programme of Official Statistics, prepared and approved by SL



PRODUCTION OF OFFICIAL STATISTICS, %

4753

84

16

5347

SL

Otherinstitutions

Regulated by EU legislation

Regulated by national legislation



ORGANISATION AND COORDINATION OF OFFICIAL STATISTICS BY LAW ON STATISTICS

MinistriesOther

Institutions&

Bank of Lithuania

MinistriesOther

Institutions&

Bank of Lithuania

STATISTICSLITHUANIA

(SL)

STATISTICSLITHUANIA

(SL)

Senior management

committee of SL

Senior management

committee of SL

STATISTICAL COUNCIL

STATISTICAL COUNCIL

LEGISLATION

SL approve Program of Official Statistics and prepare Report on its implementation, which is approved by the Government

Program of Official Statistics



STATISTICS LITHUANIA – AS COORDINATOR OF OFFICIAL STATISTICS

ORGANIZATIONAL STRUCTURE

Central statistical office (headquarters)

5 regional statistical offices & 43 chief statisticians in municipalities

Statistical Council

Senior Management Committee

Methodological Commission

Advisory groups, Working groups

*****

Union of Statisticians



5 regional statistical offices 43 chief statisticians in municipalities

(total of 221 employees & 73 interviewers)



ADVISORY BODIESSTATISTICAL COUNCIL – ADVISORY BODY

OF SL

MEMBERS – 20

FUNCTIONS:

Discuss Strategy of SL & other strategic documents

Discuss important issues related to organization of statistics, as well as methodologies

Discuss programmes of censuses and important surveys, their results, Draft Work Programme of Official Statistics

Prepare conclusions and submitt proposals to SL on development of statistics

SENIOR MANAGEMENT COMMITTEE – ADVISORY BODY OF SL DIRECTOR GENERAL

MEMBERS – 13

FUNCTIONS:

Discuss Strategy of SL, results of implementation of strategic goals & issues related to implementation of decisions

Discuss draft legal acts & draft publications

Discuss Work Programmes of Official Statistics and regional statistical offices

Discuss Working Groups’ performance results

Discuss performance reports of statistical divisions & regional offices

State and local self-government institutions, academic institutions, public organisations, business and mass media representatives

Director general, deputies director general, Heads of basic Divisions



STRATEGIC PERIODS OF STATISTICS LITHUANIA

2002–2004

2005–2007

2008–2012



STRATEGY 2002–2004 MAIN TASKS

PREPARATION FOR EU MEMBERSHIP

STRUCTURAL REORGANISATION ORIENTED TOWARDS PROCESSES

REORGANISATION OF REGIONAL OFFICES

REORGANISATION OF INTERNAL STRUCTURE OF SL

CREATION OF ELECTRONIC DATA COLLECTION SYSTEM

CREATION OF DATA DISSEMINATION SYSTEM – DATABASE OF INDICATORS

DEVELOPMENT OF INTERNAL WEBSITE AS INTERNAL COMMUNICATION TOOL




DEVELOPMENT OF STATISTICAL AREAS IMPLEMENTING EU REQUIREMENTS

ESTABLISHMENT OF QUALITY MANAGEMENT SYSTEM

CREATION OF A SYSTEM TO MONITOR THE RESPONSE BURDEN

REORGANISATION OF THE SIS INTO AN INTEGRATED DATA COLLECTION, PROCESSING AND DISSEMINATION SYSTEM, MANAGED BY UNIFIED METADATA

REFORM & ENHANCEMENT OF FREE DISSEMINATION, SYSTEMATIC PROMOTION OF STATISTICAL SERVICES

SUPLEMENTATION OF STRATEGIC PLANNING AND MONITORING SYSTEM WITH INDIVIDUAL PLANS

INTEGRATION OF REGIONAL STATISTICAL OFFICES

REDUCTION OF DEADLINES FOR PROVIDING STATISTICAL INFORMATION TO USERS

CREATION OF A SYSTEM FOR EMPLOYEES’ PERFORMANCE APPRAISAL

DEVELOPMENT OF RELATIONS WITH USERS INTRODUCING CUSTOMER SATISFACTION SURVEYS’ SYSTEM



STRATEGY 2008–2012

MISSION

To prepare & provide society, business, the science & institutions with high quality statistical information, necessary for substantiated analysis of phenomena,

decision-making, as well as stimulating discussions on issues pertinent to the country, to participate actively in the development of international statistics

STRATEGIC GOAL

To develop services for users by providing comprehensive & detailed official statistics in the most appropriate form, following the

single contact point principle, by rationally using the resources & without increasing the response burden




DEVELOP ELECTRONIC QUESTIONNAIRES FOR ALL BUSINESS SURVEYS

REGULARLY PUBLISH INFORMATION ON RESPONSE BURDEN AND REPORTS ON ITS REDUCTION

LAUNCH PROJECT ON CREATION OF PORTAL FOR OFFICIAL STATISTICS

CREATE DEPERSONALISED PRIMARY STATISTICAL DATABASE

IMPLEMENT INFORMATION BUSINESS MANAGEMENT SYSTEM INCLUDING CRM

IMPLEMENT INTERNAL ELECTRONIC DOCUMENT MANAGEMENT SYSTEM

DEVELOP INDIVIDUAL CAREER PLANNING SYSTEM

PERFORM COST-BENEFIT ANALYSIS OF ALL NEW STATISTICAL SURVEYS

PERFORM REGULAR STATISTICAL AUDITS

IMPROVE AND BALANCE QUALITY MEASUREMENT SYSTEM

EXTEND TECHNICAL ASSISTANCE TO OTHER NSIs



HUMAN RESOURCES & FINANCING

10547

1185211127

9819

530

563563564

1000,0

6000,0

11000,0

16000,0

2005 2006 2007 2008

300

400

500

600

Income

Staff

Income, thousand Euros(Budget appropriantions for official statistics, Funds

from information services and Transition facility)

Staff of SL including regional offices, 1 January (excl. interviewers)



HUMAN RESOURCES & FINANCINGIN DETAILS

Distribution of employees by sex and education, 1 January 2008

Central office Regional offices

Number of employees, total 342 221*

Women, % 82 96

University graduates, % 90 54

College graduates, % 5 40

Aged under 40, % 35 14

Budget appropriations for official statistics for 2008

10.2 millions EUR

Funds from information services (including EU grants) for 2008

1.5 million EUR

Multi-National Transition Facility Programme for 2008

0.2 million EUR

*Excluding interviewers



QUALITY MANAGEMENT SYSTEM AS A TOOL TO ENHANCE EFFICIENCY



QUALITY MANAGEMENT SYSTEM CERTIFIED ACCORDING TO ISO 9001:2000 ON 12 NOVEMBER 2007

The scope – organisation of statistical surveys, preparation & dissemination of statistical information



MAIN QUALITY MANAGEMENT PRINCIPLES IMPLEMENTED AT SL

ACTIVITIES AND RESOURCES MANAGED AS PROCESSES

CONTINUOUS IMPROVEMENT OF OVERALL PERFORMANCE –PERMANENT TASK

USER ORIENTATION

COOPERATION WITH STAKEHOLDERS (RESPONDENTS, OTHER INSTITUTIONS PRODUCING OFFICIAL STATISTICS, NSIs OF OTHER COUNTRIES) CONTINUOUSLY STRENGTHENED

STAFF OF SL – THE MAIN VALUE. INVOLVEMENT IN ACHIEVING OBJECTIVES OF SL IS HIGHLY STIMULATED

MANAGEMENT BASED ON OBJECTIVE PERFORMANCE CRITERIA



ACTIVITIES & RESOURCES MANAGED AS PROCESSES



CONTINUOUS IMPROVEMENT OF OVERALL PERFORMANCE – PERMANENT TASK

INTERNAL PLANNING SYSTEM EXTENDED INCLUDING REGIONAL LEVEL

BUSINESS MANAGEMENT SYSTEM, INCLUDING CRM MODULE, UNDER DEVELOPMENT

INTEGRATED STATISTICAL INFORMATION SYSTEM SUPLEMENTED BY NEW FUNCTIONALITY:

Use of administrative data for preparation of statistical information

Monitoring and management of statistical data and data processing quality

Preparation of statistical data for long term storage

ALL STATISTICAL DOMAINS WILL BE TRANSFERED TO INTEGRATED STATISTICAL INFORMATION SYSTEM BY 2010

SYSTEM OF SUBMITTING STATISTICAL DATA BY USING E-FORMS REARRANGED (More user friendly & same software with Tax Inspectorate)

PROJECT ON REORGANISATION OF INTERVIEWERS' WORK STARTED AND COMPLETED SUCCESSFULLY



IMPLEMENTATION OF A PLAN-DO-CHECK-ACT CYCLESTRATEGIC PLANNING, MONITORING & IMPROVEMENT

SL MID-TERM STRATEGY

Annual workplan

Analysis, conclusions

Planning Monitoring

Quarterlyreporting Monthly reporting

Environment

Progress

Problems

Recommendations

Internal audit

Workload assessment

Strategic Activity PlanFinancial plan

Programme of Official Statistics

New acquis implem.plans

W. groups commissionsplans

Individual plans

HR & fin. resources

Annual reporting

Process measurement



ASSESSMENT OF IMPLEMENTATION OF INDIVIDUAL ACTION PLANS

MONTHLY – BY DIVISION HEADS

HALF-YEARLY AT SL LEVEL

PROMOTION OF EMPLOYEES BASED ON INDIVIDUAL PERFORMANCE RESULTS – AWARDS & CAREER

CONTRIBUTION OF EACH EMPLOYEE REFLECTED

THROUGH INDIVIDUAL PLANS IN IMPLEMENTATION

OF MISSION, VISION, STRATEGIC OBJECTIVES OF SL



USER ORIENTATION

USER SATISFACTION SURVEYS (GENERAL PUBLIC & OTHER USER GROUPS) CARRIED OUT ANNUALLY

WEB OPINION POLL MODULE INTRODUCED

ALL STATISTICS PRODUCED BY SL ACCESSIBLE THROUGH STATISTICAL OUTPUT DATABASE

MORE REGIONAL STATISTICS IN OUTPUT DATABASE

STATISTICAL LITERACY RAISING PLAN DEVELOPED AND IMPLEMENTATION STARTED

PERSONAL INFLATION CALCULATOR INTRODUCED

DISABLED-FRIENDLY WEBSITE INTRODUCED

E-SHOP DEVELOPED



USER ORIENTED SERVICES-RELATED TO CoP

RELEVANCE

RULES OF PREPARATION AND DISSEMINATION OF STATISTICAL INFORMATION

ORDER ON USER SATISFACTION SURVEYS, CUSTOMER SATISFACTION INDEX METHODOLOGY

TIMELINESS AND PUNCTUALITY

STANDARD DAILY RELEASE TIME – 11 A.M.

RELEASE TIME SHORTENED CONTINUOUSLY

DYNAMIC ANNUAL ADVANCE CALENDARS FOR: PUBLICATIONS, PRESS RELEASES, DB INDICATORS

ACCESSIBILITY AND CLARITY

ALL STATISTICAL INFORMATION, INCLUDING .PDF PUBLICATIONS, AVAILABLE FREE OF CHARGE ON WEBSITE

ONLY PAPER VERSIONS AND TAILOR-MADE USER REQUESTS CHARGED

METHODOLOGIES AND QUALITY REPORTS AVAILABLE ON WEBSITE



COOPERATION WITH STAKEHOLDERS IS CONTINUOUSLY STRENGTHENED

COORDINATION OF IMPLEMENTATION OF THE CoP IN OTHER INSTITUTIONS MANAGING OFFICIAL STATISTICS:

SL ASSISTANCE IN IMPLEMENTING QUALITY MONITORING AND REPORTING TOOLS

IMPROVING STATISTICAL COMPETENCE OF PRODUCERS OF OFFICIAL STATISTICS

AMENDMENTS TO THE LAW ON STATISTICS IN THE PIPELINE (STRENGTHENING COORDINATION ROLE OF SL, DIRECTLY LAYING DOWN PRINCIPLES OF CoP, etc.)

RESPONSE BURDEN MONITORING SYSTEM INTRODUCED

RELATIONS WITH DATA PROVIDERS STRENGTHENED (CREATED WEBSITE FOR RESPONDENTS, REGULAR MEETINGS WITH DATA PROVIDERS, CROSS INSTITUTIONAL WORKING GROUPS)

ACTIVE PARTICIPATION IN INTERNATIONAL COOPERATION



SL STAFF – THE MAIN VALUE

OPINION OF EMPLOYEES SURVEYED

TRAINING PLANS PREPARED ANNUALLY

SYSTEM FOR PERFORMANCE APPRAISAL OF EMPLOYEES IMPLEMENTED

COMPETENCE APPRAISALS PERFORMED

ROTATION DATABASE CREATED

ANONYMOUS RUBRIC OF QUESTIONS-ANSWERS INTRODUCED ON INTRANET

MEANS OF NON-FINANCIAL MOTIVATION USED



MANAGEMENT IS BASED ON OBJECTIVE

PERFORMANCE CRITERIA



RESPONSE BURDEN INDICATOR BASED ON TIME CONSUMED CALCULATED

(average time spent on preparation of statistical data & filling in questionnaires per respondent per year, hours)

13,3 12,9 12,2 11,6 11,110,5 10

0

2

4

6

8

10

12

14

2006 2007 2008 2009 2010 2011 2012



SHORTENED TIME OF STATISTICAL INFORMATION RELEASE 24

64

240

23

61

233

21

57

21

56

21

55

59

22

224205*

200*195* *by cale ndar DB

0 50 100 150 200 250

Monthly

Quarterly

Annual

200520062007200820092010

days



DEVELOPMENT OF A DATA COLLECTION SYSTEM

Share of implemented e-forms, % Share of data from administrative sources used, %

62

4130

45

56

19

010203040506070

2006

2007

2008

2009

2010

FactPlan

34

36

37,5

38,5

35

31

0 10 20 30 40 50

Fact

Plan



STATISTICS AND SOCIETYDaily average visitors of SL website

2200

4100

764012580*

12800

12500

7800

5000

2000 4000 6000 8000 10000 12000

2005

2006

2007

2008

2009

2010

Plan

Fact

* I-II quarters



STATISTICS AND SOCIETYCoverage of key national and regional press, 2001–2007

132 180 211 176 192 217 229200411 350

496595 625

817

19481845

13081158

136713551211

0

500

1000

1500

2000

2500

2001 2002 2003 2004 2005 2006 2007

Pranešimai spaudai / Press releases

Žiniasklaidos užklausos (LT, EN) / Media requests

Publikacijos spaudoje / Press cuttings



USER SATISFACTION LEVEL, %

64636261,4

56,6

47,4

45

50

55

60

65

2005 2006 2007 2008 2009 2010



STATISTICS LITHUANIA IN 2012



RESPONSE BURDEN REDUCED BY 25 PER CENT (COMPARED TO 2007)

50 PER CENT OF RESPONDENTS PROVIDE DATA ELECTRONICALLY

INDIVIDUAL SOLUTIONS FOR INDIVIDUAL USER GROUPS

SERVICES OF SL – VIA SINGLE CONTACT POINT

ALL OFFICIAL STATISTICS – THROUGH ONE PORTAL

REMOTE ACCESS TO PRIMARY STATISTICAL DATA FOR RESEARCHERS

CONSUMER SATISFACTION INCREASED BY 10 PERCENTAGE POINTS (COMPARED TO 2007)

ISO 9001:2000 APPLIED IN REGIONAL STATISTICAL OFFICES

SL – „PAPERLESS OFFICE“

LOYALTY AND SATISFACION OF SL STAFF INCREASED BY 3 PER CENT



THANK YOU FOR YOUR ATTENTION !

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