www.shemanagement.com she [email protected] managing work related stress
TRANSCRIPT
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Introductions
• SHE Management (UK) Ltd• Gary Beckley• Joanna Barker • Majvor Darnton
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Today’s Seminar
1. What is work related stress (WRS)2. Why organisations need to take action3. The ‘stress risk assessment’4. How to manage stress in the workplace5. Question time
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What is WRS?HSE:
‘the adverse reaction people have to excessive pressure or other types of demands placed upon them’
Psychologists:‘stress is a feeling which results from excessive pressures and environmental stimulation’ Stress in the workplace, Berger and Company
Inability to cope.
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What does WRS cost?
HSE Estimates
6.5 million working days lost in 1995Average of 16 days per personCosts around £370 million to employers£3.75 billion to society
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What does WRS cost?
• Decreased productivity• Poor judgement• Poor quality• Poor customer care• High personnel turnover• Low morale• Increased accidents• Psychological and physiological effects
From 3000 managers surveyed, 90% stated WRS was affecting the health and performance of employees:
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A Board Level issue?
TU’s report a 22% rise in civil claimsCriminal liability?Changes to MHSWR – statutory dutyThe Corporate Killing Bill?Reckless killing?Killing by gross carelessness?
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What can be done?The ‘Stress Risk Assessment’
HSG218
The HSE 5 step approach
1. Identify Hazard2. Who may be harmed3. Evaluate Risk4. Record the findings5. Review
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Record and Review:• Legal requirement (5 or more
employees)• Share general findings with staff• Review initially after a set time period
(6 months?)• Any significant changes• Involve employees and representatives.
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Conclusions
Effective people management practices are key drivers for:
• Productivity• Performance• Economic benefits• Improved attendance• Motivation• Commitment• Legal compliance
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SHEManagement
(UK) LtdWRS Services:1. Primary Intervention.
• WRS risk assessments• Targeted intervention• Evaluation of intervention success
2. Secondary Intervention.• Assisting with coping skills• Stress management training• Primary counselling
3. Tertiary Intervention.• Rehabilitation• Return to work programmes