www.joan-jacobs.com wellness in the workplace introduction
TRANSCRIPT
www.joan-jacobs.com
WELLNESS IN THE WORKPLACEINTRODUCTION
Human Resources and Wellness in The
Workplace Expert.
Emotional Healing Specialist.
Lecturer at the Faculty of Health Sciences BGU, IL
Author:
Messages From The Soul
10 Critical Questions Your Doctor Will (Probably)
Not Ask You.
JOAN JACOBS
Hard to define
Involves physical, psychological and social factors
Involves many different roles
Changes from one industry to the other
Subjective
Agreement: Holistic approach
WHAT IS WELLNESS IN THE WORKPLACE?
Workplace health promotion activity or
organizational policy designed to support
healthy behavior in the workplace and to
improve health outcomes
COMMON DEFINITION
WHO MODEL FOR HEALTHY WORKPLACE
THE PSYCHOLOGICAL APPROACH
Source: © 2008 American Psychological Association
THE INNOVATION APPROACH
Source: Pot (2012) [45] - HRM, human resource management.
STRESS-THE CORE PROBLEM
Psychological Well-Being
Stress
Physical WB
Social WB
Community WB
Professional WB
STRESS & PERFORMANCE
Optimum Performanc
e
Performance
Stress High
High
Low
LowBoredom Anxiety
Optimum Stress
STRESS
ProductivitySafety
Due to the direct correlation between stress and performance
Stress directly affects productivity and safety
Increased probability of viral infections: 74%-90%
4.5 times more probability for heart attack
Increased probability for autoimmune and
infectious disease and cancer
75% of visits to family doctor are stress related
STRESS & DISEASE PREVALENCE
The Design of Tasks
Work Roles
Management Style
Poor Interpersonal Relationships
Poor work/home balance
Career Concerns
Environmental Conditions
MAIN WORKPLACE STRESSORS
Higher productivity (Presenteeism )
Improved commitment, loyalty & Satisfaction
Worker preservation
Organizational Endurance
Less absenteeism
Less Accidents
Less medical and legal costs
WELLNESS PROGRAM IMPLEMENTATION
BENEFITS
Source: Journal of Occupational and Environmental Medicine
PROFIT INCREASE!
300 Billion $ US Market
HOW MUCH DOES IT COST?
The American Institute of Stressמקור:
Accidents
Absenteeism
Worker turnover
Lost productivity
Medical expenses & insurance
Workers Compensation
Workers Compensation Claim Costs
NCCI, WC Symposium 2010
EFFECT OF SINGLE RISK FACTORS ON SICK LEAVE ABSENTEEISM
Mental Health
Back Pain
Stressed
No Exercise
Obesity
0% 100%
50%
150%
Source: Serxner, S., et al., (2001). The impact of behavioral health risks on worker absenteeism. JOEM, 43(4), 347-354
150%
140%
131%
118%
116%
ROI
Source: American Institute of Preventative Medicine
Published: Harvard Business Review185 random workers and spouses received cardiacrehabilitation and exercise training by cardiologistsCategorization: Heart attack risk factors: body
fat, blood pressure, stress levelsTime Span: 6 months
ResultsMedical costs reduced by $1500 per worker75% of workers originally defined as high risk
were re-defined as low risk The control group showed no improvements
SAMPLE RESEARCH
ROI$6 per
$1 Invested
Company Actions Time Span Results Savings ROI Johnson & Johnson
6 years # Smokers -66%
# High blood pressure-50%
# Inactive workers-50%
250 million 2.71$
Chevron Health risk screening, newsletter,
phone coaching,
workshops & health fairs
2.5 years 6.42$
Coors Brewing
6 years 6.15$
Anderson Cancer
Center Univ. Texas
Absenteeism-80%
Modified duty days -64%
Insurance premiums -50%
1.5 million
SUCCESS STORIES
WHY NOW?
“There is no doubt that investing in wellness in the workplace is
worthwhile. The only question is will you invest in it today or tomorrow.” Waren Buffett
Rise in number of stress factors
Rise in exposure & affect of stress
Rise in stress related damage
Rise in stress related costs
FORECAST
Access current situation
Set realistic goals
Design wellness programs based on assessment
Implementation
Record & Evaluation
Modify & improve
Follow up & maintenance
WHAT YOU CAN DO
Organizational commitment
Incentives for workers
Affective assessment and long term follow up
Easy access to activities
Affective implementation
On-going evaluation and modification of
program according to changes in risk factors
Appropriate funding
7 PILLARS FOR OPTIMUM ROI
Fortune 50 Company
80% rise in medical expenses for workers and
spouses in 3 years
20% of workers responsible for 80% of claims
85% of parents experienced high stress in regard to
raising children
Parenting workshops
EXAMPLE OF EXCELLENT IMPLEMENTATION
Savings: 13 million in 1 year
Showcase organization’s commitment to social &
environmental norms through tangible value
Branding / Enhanced market reputation
Brand loyalty
Improved customer / supplier experience
Direct dialogue with stakeholders aligned with
social media era
BENFITS OF HEALTH EVENTS
Cont…
Cont…
Direct marketing and message assimilation
Early identification of potential problems
Trust building between public and company
Fund raising
Profit increase
The Essence of Life – The Arison Group
Cellcom- Youth Advancement via Music
Projects
Prigat-Community Gardens
Road #6: Community Projects
Partner- Orange in the Community
CASE SAMPLES: ISRAELI COMPANIES
Metaltech Ltd. (Iscar)
Teva Pharmaceutical Industries Ltd
Rotem Amfert Ltd
The Dead Sea Works
The Ministry of Defense
Union of Local Authorities
CLIENTELE
Tel-Aviv Municipality
Beer Sheva Municipality
Bnei Shimon Regional Council
Intel Israel
IBM Israel
Motorola Israel