www.jdaihelpdesk.org your gateway to 15 years of best practices in detention reform
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www.jdaihelpdesk.org
Your gateway to 15 years of best practices in detention reform.
You are just a click away from access to:
• An electronic library featuring:– juvenile justice data and policy analyses– descriptions of best practices– examples of reform tools– and much more!
• Individualized (human) assistance to help you plan for effective change.
How do I find documents?
What’s in those folders?
• The 12 folders contain nearly 500 documents.• To access those files, you need Microsoft Word,
Excel, PowerPoint, and Adobe Acrobat Reader.• The files are in a read-only format in the library. • To keep a file for your own use and editing,
simply save it to a location on your own desktop, using a different name.
• If you cannot locate a file, you can ask for help.
Examples of Documents
• Warrant Policies• VOP Sanction Grids• JDAI Publications
– Newsletters– Starter Kit
• Data Analyses• Legislation• Detention Criteria Policies• Program Descriptions for Detention Alternatives
How do I ask for help?
• At the top of every screen is the “Ask a Question” button.
• Clicking on that button will take you to a page where you fill out a few fields of information and pose your question or comment.
What happens then?
• During our initial testing phase, you will receive an answer to your question within five business days.
• If you experience technical problems with the site, please leave a message at 202-638-3080 x 306.
You can help the Help Desk!
• The site will be in a testing phase for a few months as we implement a SharePoint upgrade.
• Suggestions and recommendations for improvements are desired and welcome!
• Please use the “Ask A Question” section of the website to contact us.
Where can I try the site?
• There are 12 workstations in Napoleon A1.
• Each station has a self-guided tour aid and Help Desk staff for one-on-one assistance.
• Hours of Operation:– Wednesday until 6:30pm– Thursday 8am until 1pm (closed 9-10am)
• Please come visit us!
www.jdaihelpdesk.org