www.intersolv.net mid market business cloud services
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www.Intersolv.net
Mid Market Business Cloud Services
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Research OverviewResearch Overviewx
Competitive LandscapeCompetitive Landscapex
ImplicationsImplicationsx
RecommendationsRecommendationsx
Despite this speed to market, the SLAs leave businesses significant riskA total data center outage can cost an organization approximately $680,000
E-commerce firms that depend solely on data centers to deliver IT and networking services
- their highest cost of a single outage can exceed $1M ($11,000 per minute)
Despite this speed to market, the SLAs leave businesses significant riskA total data center outage can cost an organization approximately $680,000
E-commerce firms that depend solely on data centers to deliver IT and networking services
- their highest cost of a single outage can exceed $1M ($11,000 per minute)
QwestQwest launches iQ On Demand IVR Cloud Solution for businesses
Microsoft Silverlight Cloud APPLaunch Xbox Live interface that
will support up to 40 TV entertainment provider channels
Navisite North Americangeneral availability launch June 1st
Google launches Apps marketplace 3rd party developer online store Verizon Acquires
Terremark for $1.4B
VerizonAcquires
CloudSwitch
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TWC Acquires Navisite for $230M
2010 1H11 2H11 2012+
Cloud Services arriving in market thru a mix of organic growth, acquisition and strategic alliance
Services include Infrastructure as a Service (IaaS), Software as a Service (SaaS) and Hyrbrid Solutions
Cloud Services arriving in market thru a mix of organic growth, acquisition and strategic alliance
Services include Infrastructure as a Service (IaaS), Software as a Service (SaaS) and Hyrbrid Solutions
XO launches w/StillSecure partnership
Sources: Published articles and the Ponemon Institute& Emerson Network Power Survey in May 2011
Survey of 450 U.S. data center professionals and 41 data centers
Google adds 24x7 Apps phone support and slashes price of
cloud ‘Chromebooks’
Cloud Service Elastic Cloud Compute (EC2)
Cloud Services from Microsoft Managed Cloud Service Google App Engine vCloud Express
Data Center Locations
7 in U.S.6 Global
U.S. 39 States + D.C.8 in U.S.
(TWC operates 28 states)
Network connectivity to 160 global carriers in U.S.,
Europe and Latin America
27 in U.S.
200 Global
Network Operations
Dallas, LA, Miami, Newark/NJ, Palo Alto,
St. Louis, SeattleCherry Hill, NJ
Andover, MAGurgaon, India
Operational support solely offered with Premier service
Miami, FL
Silicon Valley, CA
Culpeper, VA
HighlightsFlexibility in OfferNot VMWare based10 Compatible OS’
Microsoft Outlook and Sharepoint bundled with
Norton Business Suite, web hosting & vanity domains
VMWare VSphere4 and Cisco Unified ComputingDedicated OC3 Internet
Free and Paid Tiers- daily quota per app. / day includes
28 instance hours and 1G
VMWare based
450 Compatible OS’
Redundant OC48s Internet
PricingFree Introductory Tier
Tiered Pricing
Month to Month
MSFT at no additional cost
No customization supported
Aggregate-based usage
Claim less pricey vs. VM
Free, Paid and Premier-
Paid is $9/mo
Premier is $500/mo
Tiered Pricing
Month to Month
Service Level Agreement /
T&Cs
Availability 99.95%SAS-70 Type II
Multi-factor authentication
Reputed broadband usage / rate shaping policy
Uptime 99.9%
3 data Centers are
SAS 70 Type II
Uptime 99.9%
Security: SSAE-16 and
ISAE-3420 Compliant
Availability 100%
SAS 70 Type IIComplex Offers,
Only 5 Smart Centers
Differentiators
Proven $500M business
Extensive ecosystem
of channel and
technology partners- IBM and SAP
CMCSA invested CAPEX to build a server
infrastructure to deploy
Leveraging Telarus- advanced online National
Master VAR
Data Center efficiency focus Green Grid Global
Industry leading water based cooling technology, ceiling
based racks and variable speed fans
Versatility- customers may use multiple clouds
for multiple apps and up to 60 Virtual Servers
Members of Cloud Security Alliance, adhere to Cloud Security Practices
The number and geographic sites of data center locations suggests most competition is indirect in nature
Mid-Market competition typified by free or entry level ‘pay by use’ priced tiers and simplistic SLAs
The number and geographic sites of data center locations suggests most competition is indirect in nature
Mid-Market competition typified by free or entry level ‘pay by use’ priced tiers and simplistic SLAs
Sources: Service provider websites, Annual and Quarterly financial reports, investor relations reports and/or published articles
ProviderMid-Market
RankU.S. Data Centers
StrategicInnovation
Cloud Revenue
Return on Invested Capital
Total Liabilities% Revenue
GOOG 1 6 Data Center Tech $300M .26 40 %AMZN 2 7 Vast Ecosystem $500M .11 35 %
VZ 3 5 of 27 are Smart Centers (Acquisition) $1.4B .68 29 %
TWC/NAVI 4 8 (Acquisition) $100M .51 192 %
CMCSA 5 -IaaS Platform is
Future Application Scalable
$50M Estimated
.93 195 %
Google and Amazon are among the most innovative and competitive mid-market Cloud Providers
Verizon and Time Warner have acquired capability vs. Comcast that has staged initial deployment building a IaaS Platform that provides future
application scalability to target vertical market solutions
Google and Amazon are among the most innovative and competitive mid-market Cloud Providers
Verizon and Time Warner have acquired capability vs. Comcast that has staged initial deployment building a IaaS Platform that provides future
application scalability to target vertical market solutions
Sources: YE10 Annual reports, investor relations and/or published articles
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Robert Zeas, Principal(215) 620 – 8890
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