www.e-envoy.gov.uk the e-government strategy and the e-gif creating e-citizens ukoln, bath, 5...
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www.e-envoy.gov.uk
The e-Government strategy and the e-GIF
Creating e-citizensUKOLN, Bath, 5 November 2002
Maewyn CummingCabinet Office, Office of the e-Envoy
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Office of the e-Envoy
• Based in the UK Cabinet Office
• Leading the drive to get the UK online
• e-Envoy, Andrew Pinder, co-ordinates strategy and implementation, reporting to the Prime Minister
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OeE Objectives
• Make the UK the best place in the world for e-commerce
• Ensure that everyone can access the internet by 2005
• Deliver government services electronically by 2005
• Co-ordinate the government's e-agenda
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Universal access
• Advances social inclusion
• Embeds skills and enables lifelong learning
• Increases democratic engagement
• Helps transform government
• Supports the e-economy
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Internet access• 45% of households can access the internet
from home
• 56% of adults have accessed the internet at some time, 47% in last month
But, use is heavily skewed
• To London and the south• To higher income groups• To younger people
Source: Family Expenditure Survey
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Achieving universal access
• 50% say they aren’t interested
• Rest would like to use the internet but can’t;
– no reason to
– lack of skills
– access barriers
– lack of trust
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Solutions• Motivation -
– better content
– better marketing
• Access and skills – UKonline centres
– maximum local input
– initiatives for new users
– more home PCs
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Today, joining up is done by users
Citizens and businesses
Information and transaction services
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Integration has to be part of the service
Information and transaction services
Integration
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The tools
• Government Website Guidelines
• e-Government Interoperability Framework
• e-Government Metadata Standard
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Website Guidelines
• Government websites should
– be of a high quality, easy to use and inclusive
– present a coherent impression of government
activity.
– meet government standards and legislation
– provide a positive experience of using the
internet
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Website Guidelines
• Not mandated, but widely recognised
• Two parts
– Framework for senior managers
– Illustrated handbook for web management
teams
• Frequently updated
– see www.e-envoy.gov.uk for latest version
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Why e-GIF?
• Joined-up Government needs joined-up information systems
• Sets out the government’s policy and standards for interoperability across the public sector
• Now in two parts:– Policy and compliance– Technical specifications and standards
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e- GIF – Headline Decisions
• Internet and World Wide Web standards for all public sector systems
• XML as the key standard for data interchange
• Browser the key interface for all information
• Metadata for all government information
• Adopts standards that are well supported by the market
• Internet based implementation strategy
• Mandated on all UK Public Sector Systems
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e-GIF Compliance
• Detailed compliance procedures in Part 1
• Mandated for all new systems
• Legacy systems which need to link to UKonline,
or are part of Electronic Service Delivery targets,
need to comply
• Recommended for all other systems
• Compliance Advice Service being set up
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Web sites
• Poor search skills and strategies
• Search engines badly configured
• Metadata missing or poor
• Navigation unclear
• Information not always clear
People can’t find the information or services they need
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The e-GMS is…
• Dublin Core elements and refinements
• Additional elements for
– improved retrieval
– records management
– data security
– legal requirements; data protection,
information access, audit trails…..
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Government Category List (GCL)
• Help for those who don’t know what they are looking for, what its called, or who to ask
• List of broad subject headings to aid browsing for public sector information
• Local controlled vocabularies can be mapped to GCL
• Part of the e-GMS
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Thank you.
Any Questions?