www.dpssbenefits.lacounty.gov1. 2 ybn home page enter your username & password
TRANSCRIPT
![Page 1: Www.dpssbenefits.lacounty.gov1. 2 YBN HOME PAGE Enter your Username & Password](https://reader030.vdocuments.us/reader030/viewer/2022032702/56649cac5503460f9496e255/html5/thumbnails/1.jpg)
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YBN HOME PAGEYBN HOME PAGE
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Enter your Username & Enter your Username & PasswordPassword
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First time users: Reset your First time users: Reset your Temporary PasswordTemporary Password
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Enter your Username and type Enter your Username and type in the CAPTCHAin the CAPTCHA
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Enter “nupass” in the Old Enter “nupass” in the Old Password field. Password field.
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Enter a New Password. Enter a New Password.
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• The password can only be six alphanumeric characters. • A password can be reset at any time but you can not use
an old password.• User must wait 15 minutes before logging in with the
new password.
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APPLICATION STATUS TABAPPLICATION STATUS TAB
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APPLICATION STATUS TABAPPLICATION STATUS TAB
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• Start Application• View My Saved
Applications• View Application
Waiting for Clearance
• View Pending Applications
• View Approved Applications
• Denied Applications
• Search an application with a date
TAB FEATURES
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My Saved ApplicationsMy Saved ApplicationsThis column will list all the applications you have started This column will list all the applications you have started
and are pending submission.and are pending submission.
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• Select the hyperlink to display all your Saved Applications.
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1. Select the Application you want to continue.
2. Select the Continue button
My Saved ApplicationsMy Saved Applications
NOTE: The application date is the date the Application is Submitted and not the day it is started.
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Waiting for ClearanceWaiting for ClearanceSubmitted Application are applications pending a Case Submitted Application are applications pending a Case
Number.Number.
• Select the hyperlink to display all your applications Waiting for Clearance.
• District ID has been added to identify the District responsible for the YBN application.
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Pending Pending Pending refers to the evaluation process needed to Pending refers to the evaluation process needed to
determine if the applicant(s) is/are eligible (Approved) or determine if the applicant(s) is/are eligible (Approved) or ineligible (Denied) for benefits.ineligible (Denied) for benefits.
• Select the hyperlink to display all your Pending applications.
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Approved Approved Applicant has been determined eligible and benefits have Applicant has been determined eligible and benefits have
been approved.been approved.
• Select the hyperlink to display all your Approved applications.
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DeniedDeniedApplicant has been determined ineligible and benefits Applicant has been determined ineligible and benefits
have been denied.have been denied.
• Select the hyperlink to display all your Denied applications.
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SAVED APPLICATIONS TABSAVED APPLICATIONS TABThis tab will store all the saved applications within your This tab will store all the saved applications within your
agency.agency.
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SAVED APPLICATIONS TABSAVED APPLICATIONS TABThis tab will store all the saved applications within your This tab will store all the saved applications within your
agency.agency.
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Any worker within your agency can continue a previously started application.
1. Select the application
2. Select the “Work On” button to continue the application.
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Useful Website Tips Useful Website Tips • The tabs will tell you the type of
questions being asking. The percentage bar tells how close you are to finishing the application.
• You'll see some questions with a star * - next to them. You must answer these questions before you can go on to the next page.
• The Back button takes you to the previous page.
• The Need Help? button will give you our central help desk phone number.
• The Save button saves your current application.
• The Send Application button sends your application. If you click this button, it will send your application to the county office.
• The Next button takes you to the next page.
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START APPLICATIONSTART APPLICATION
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Begin answering the questions in each page.
NOTE: The questions are program specific. Only questions pertaining to program selected will be asked.
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START APPLICATIONSTART APPLICATION
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Continue the application process by answering as many questions as possible.The more questions answered the more information the Eligibility Worker will have to determined eligibility.
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VERIFICATION UPLOADVERIFICATION UPLOAD
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The Verification Upload screen will allow the user to upload supporting verification(s) documents.
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DOCUMENT TYPEDOCUMENT TYPE
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The user must select the owner of each document being uploaded.
The user must also select the Document Type for each document being uploaded.
NOTE: Users are allowed to upload documents in jpg, png or pdf formats only and the documents cannot exceed 2 megabytes in size.
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VERIFICATION UPLOADVERIFICATION UPLOAD
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The user will need to locate the designated document by selecting the “Choose File” button.
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VERIFICATOIN SUMMARYVERIFICATOIN SUMMARY
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Verification Summary will allow the user to view the document types that have been uploaded for each individual.
The Delete button will allow the user the remove a document.
The Yes button will allow the user to add additional documents.
NOTE: Pressing the “Back” button will loose the documents selected.
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E-SIGNATUREE-SIGNATURE
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E-Signature must be read and signed by the applicant before the application can be submitted.
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CONGRATULATIONS PAGECONGRATULATIONS PAGEThis page will appear confirming the application was This page will appear confirming the application was
successfully submitted.successfully submitted.
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User can View a summary of the application by selecting the View Summary button.
User can also print a copy of the Congratulations screen by selecting the Print button.
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VIEW SUMMARY SCREENVIEW SUMMARY SCREEN
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User has the option to print the summary screen by selecting the Print button.
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VERIFICATION CHECKLISTVERIFICATION CHECKLISTBelow are some of the most common needed forms.Below are some of the most common needed forms.
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QUESTIONS????QUESTIONS????
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