www.che.de better universities through higher education management? prof. dr. frank ziegele...
TRANSCRIPT
www.che.de
Better Universities through Higher Education Management?
Prof. Dr. Frank Ziegele
Humboldt-Kolleg and IDC | Abuja, Nigeria
situation of universities
Better Universities through Higher Education Management? | Frank Ziegele | IDC Regional Workshop, Nov. 2009 2
……expec-tationsrise !
expec-tationsrise !
crucial role of HE for development of economies
contributions to society´s goals(equality, regionaldevelopment, gender, etc.)
student´s expectations(triggered by cost-sharing: rising tuition fees)
wideningparticipation
situation of universities
Better Universities through Higher Education Management? | Frank Ziegele | IDC Regional Workshop, Nov. 2009 3
……pressures rise !pressures rise !
rankings worldwidecompetition
technological change,dynamic environments
political interests
situation of universities
Better Universities through Higher Education Management? | Frank Ziegele | IDC Regional Workshop, Nov. 2009 4
……recourcesdecline !recourcesdecline !
cutbacks,state deficits
few sources fordiversification(+ economic crisis)
low salaries,unattractiveness ofuniversity jobs
need forcostly investments
a fatal situation?
5
risingexpectations
risingpressures
decliningresources
UNIVERSITY
it is a worldwide problem, but of course with cultural +
national differences
Better Universities through Higher Education Management? | Frank Ziegele | IDC Regional Workshop, Nov. 2009
regarding all that …
6
… what should universities/academics do?
„common enemy“ resignation optimization
Better Universities through Higher Education Management? | Frank Ziegele | IDC Regional Workshop, Nov. 2009
complain, protest, blame
the government
do the minimum, low
loyalty, moonlighting
make the best out of situation, incl. use tools of higher education
management
probably these will somehow remain…
…but move into this direction
What should we do?
7Better Universities through Higher Education Management? | Frank Ziegele | IDC Regional Workshop, Nov. 2009
care about management
identify potentials to
act
be prepared with modern management
tools
take responsibility
and act
arguing with governments about funding is more successful from a position of good performance and strong internal
management
What should we do?
8Better Universities through Higher Education Management? | Frank Ziegele | IDC Regional Workshop, Nov. 2009
care about management
identify potentials to
act
be prepared with modern management
toolstake
responsibility and act
examples from the European context
which management approaches inside university help to come to terms with the situation? How did European universities
solve certain problems through HE management?
examples from the European context
9Better Universities through Higher Education Management? | Frank Ziegele | IDC Regional Workshop, Nov. 2009
• cutbacks: every department takes the same share• strong and weak performers get equally less• in the end all departments get into trouble
problem
str
ate
gic
ma
na
ge
me
nt
• strategic priorities (central funds neccessary)• strategic alliances, cooperation with partners• performance-oriented cutbacks
manage-ment
solutions
• strong areas strengthened• good working conditions can be sustained in some areas• strategic profile of university develops
benefits
examples from the European context
10Better Universities through Higher Education Management? | Frank Ziegele | IDC Regional Workshop, Nov. 2009
• public budgets depend mainly on history, no chances for newcomers• public funding does not react on performance
problem
fin
an
cia
l ma
na
ge
me
nt
manage-ment
solutions
• formula funding: rewards for good performance• measure indicators, parts of the budget automatically distributed according to number of graduates, Ph.Ds., publications etc.
benefits • redistribution to high-performers• incentive effects
examples from the European context
11Better Universities through Higher Education Management? | Frank Ziegele | IDC Regional Workshop, Nov. 2009
problem
fin
an
cia
l ma
na
ge
me
nt
• flexible budgets: use money where it is most urgently needed• allow building reserves
manage-ment
solutions
benefits
• line-item budgeting: purposes of expenditure exactly defined, no reserves from year to year• effects: „december fever“, no flexible financial shift if conditions change
• long-term financial planning possible• meet urgent financial needs• incentives to save money
examples from the European context
12Better Universities through Higher Education Management? | Frank Ziegele | IDC Regional Workshop, Nov. 2009
problem
qu
alit
y m
an
ag
em
en
t
• systematic teaching evaluations• peer reviews• target agreements to enforce consequences
manage-ment
solutions
benefits
• low information on students needs + class performance of colleagues• no external views to assess status quo of quality• evaluations without consequences
• transparency of quality• actions to enhance quality, learning processes
examples from the European context
13Better Universities through Higher Education Management? | Frank Ziegele | IDC Regional Workshop, Nov. 2009
problem
co
ntr
olli
ng
• data as basis for decisions• implement feedback loops• only collect data that is needed for decision making
manage-ment
solutions
benefits
• uninformed decisions• lack of feedback culture (look at results and specify consequences)• „data cemetaries“
• controlling culture• learning loops
examples from the European context
14Better Universities through Higher Education Management? | Frank Ziegele | IDC Regional Workshop, Nov. 2009
• changes regarded as someone else´s interest• nobody cares about the „products“
problem
org
an
iza
tion
• matrix structures: responsibility fo staff devided from responsibility for products• decentral responsibilities for certain tasks
manage-ment
solutions
• university members feel loyalty + responsibility• ownership
benefits
What should we do?
15Better Universities through Higher Education Management? | Frank Ziegele | IDC Regional Workshop, Nov. 2009
but it shows:universities are able to help themselves
special examples, there might be many more some experiences might be transferable to non-European context, others not
of course it depends on people, but it also depends on professional knowledge about
management tools
the coming days
16Better Universities through Higher Education Management? | Frank Ziegele | IDC Regional Workshop, Nov. 2009
specify these general thoughts for your contexts
learning about good + bad practice
open exchange on „how can we help ourselves?“
broaden knowledge on managerial techniques for universities
take into account the issue of leadership
www.che.de
Better Universities through Higher Education Management?
Prof. Dr. Frank Ziegele
Humboldt-Kolleg and IDC | Abuja, Nigeria