www.arl.org outcome assessment tools for the library of the future acrl conference 2005 april 7,...
TRANSCRIPT
www.arl.org
Outcome Assessment Tools for the Library of the Future
ACRL Conference 2005April 7, 2005
Minneapolis, MN
Martha KyrillidouDirector, ARL Statistics and Measurement
Association of Research Libraries
www.arl.org
The Association of Research Libraries • Mission: influences the changing environment of scholarly
communication and the public policies that affect research libraries and the communities they serve.
• Members: 123 major research libraries in North America.
• Ratios: 4% of the higher education institutions providing 40% of the information resources.
• Users: 3 million students and faculty served.
• Expenditures: $3 billion annually of which 25% is invested in access to electronic resources.
www.arl.org
ARL Roles
www.arl.org
ARL Statistics and Measurement
…To describe and measure the
performance of research libraries and their contribution
to teaching, research, scholarship and community service …
www.arl.org
ARL Statistics and Measurement
…To describe and measure the performance of research libraries and their
contribution to
teaching, research, scholarship and community
service …
www.arl.org
Web Presence
www.arl.org
The Challenge of Assessment in The Challenge of Assessment in Academic LibrariesAcademic Libraries
• Traditional statistics emphasize inputs, expenditures, acquisitions, holdings, etc.
• National Rankings are often misleading
• No demonstrable relationship between expenditures and service quality
• The lack of metrics describing outcomes: success from the user’s point of view
www.arl.org
Assessment
“The difficulty lies in trying to find a single model or set of simple indicators that can be used by different institutions, and that will compare something across large groups that is by definition only locally applicable—i.e., how well a library meets the needs of its institution. Librarians have either made do with oversimplified national data or have undertaken customized local evaluations of effectiveness, but there has not been devised an effective way to link the two.” Sarah Pritchard, Library Trends, 1996
www.arl.org
Needs that Create Opportunity
• Increasing demand for libraries to demonstrate outcomes/impacts in areas important to the institution.
• Increasing pressure to maximize use of resources – benchmark best practices to save or reallocate resources.
www.arl.org
New Measures Initiatives
• Collaboration among member leaders with strong interest in this area
• Specific projects developed with different models for exploration
• Intent to make resulting tools and methodologies available to full membership and wider community
www.arl.org
A vision
StatsHome www.statsqual.org
www.libstats.orgwww.arlstatistics.org
www.arlstats.org
LibQUAL+DigiQUAL(/digiqual)
MINES(/mines)
SAILS(/sails)
E-Metrics(/emetrics)
ARL Statistics(/arlstats)
ARL ARL S&M Site
www.libqual.org
www.arl.org
StatsQUAL™StatsHome
LibQUAL+DigiQUAL(/digiqual)
MINES(/mines)
SAILS(/sails)
E-Metrics(/emetrics)
ARL Statistics(/arlstats)
Interactive Statistics
(/interactive)?
Login
UserProfile
InstitutionProfile
www.libqual.org
SurveyManagement
www.arl.org
New Measures
• LibQUAL+™
• E-metrics
• MINES for Libraries™
• DigiQUAL™
• SAILS
• Learning Outcomes Working Group
• Task Force on New Ways of Measuring Collections
www.arl.org
Measuring Collections
In an environment with increasing emphasis on digital resources, what are the metrics that are appropriate for describing and characterizing collections, and what collection trends are particularly important to identify and track over time?
www.arl.org
… a revolution in making
Il est plus nécessaire d'étudier les hommes que les livres
—FRANÇOIS DE LA ROCHEFOUCAULD (1613–1680)