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    INNOVATIVE EYE OF INSURANCE

    BACHELOR OF COMMERCEBANKING & INSURANCE

    SEMESTER V

    (2009-10)

    SUBMITTED BY:JAISWAL AMARJEET .H.

    Roll on:-12

    PROJECT GUIDEPROF. SACHIN BHANDARKAR

    V.E.S. COLLEGE OF ARTS, SCIENCE & COMMERCE,SINDHI SOCIETY, CHEMBUR, MUMBAI 400071

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    INNOVATIVE EYE OF INSURANCE

    BACHELOR OF COMMERCEBANKING & INSURANCE

    SEMESTER V

    Submitted

    In Partial Fulfillment of the requirementsFor the Award of the Degree of

    Bachelor of Commerce Banking & Insurance

    By

    JAISWAL AMARJEET.H.Roll no:-12

    V.E.S. COLLEGE OF ARTS, SCIENCE & COMMERCE,SINDHI SOCIETY, CHEMBUR, MUMBAI 400071

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    V.E.S. COLLEGE OF ARTS, SCIENCE & COMMERCE,SINDHI SOCIETY, CHEMBUR, MUMBAI 400071

    C E R T I F I C A T E

    This is to certify that Shri/Miss of

    B.Com Banking & Insurance Semester V (2009-10) hassuccessfully completed the project on

    under the guidance of

    .

    Course Coordinator Principal

    Project Guide/ Internal Examiner

    External Examiner

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    DECLARATION

    I, , the student of B.Com Banking &

    Insurance Semester V (2010-11) hereby declare that I have

    completed this project on

    .

    The information submitted is true & original to the best of my

    knowledge.

    Students Signature

    JAISWAL AMAREET.H.

    Roll No.12

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    ACKNOWLEDGEMENT

    I would sincerely like to give my heartfelt

    acknowledgement and thanks to my parents. Any amount of

    thanks given to them will never be sufficient.

    I would like to thank the University of Mumbai, for

    introducing Banking and Insurance course, thereby giving the

    student a platform to abreast with changing business scenario,

    with the help of theory as a base and practical as a solution.

    I would sincerely like to thank our Principal Mrs. J.K.

    Phadnis. I would also like to thank my project guide Professor

    Sachin Bhandarkar for her valuable support and guidance

    whenever needed.

    I also feel heartiest sense of obligation my library staff

    members & seniors who helped in collection of data and

    materials and also in this processing as well as in drafting

    manuscript.

    Last, but not the least, I would like to thank my friends &

    colleagues for always being there .

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    RESEARCH DESIGN

    PURPOSE OF THE STUDY

    The main purpose of taking the study of Innovative eye of

    Insurance as project was to know the growth of the insurance sector in

    India.

    PROJECT OBJECTIVE The main objective of conducting this project was to know from

    when its started and the present condition of the insurance sector

    in India.

    Effects of liberalization, privatization, and globalization in the

    insurance sector.

    Types of insurance sector reforms established such as malhotracommittee and IRDA act.

    Bancassurance is a win-win model for insurance companies and

    banks.

    Role of technology in insurance sector.

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    RESEARCH METHODOLOGY

    SECONDARY DATA

    INFORMATIONRESEARCH

    INTERNET BOOKS

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    EXECUTIVE SUMMARY

    Insurance protects and safeguards the interest of the individuals

    and businessmen. The document which contains the contract is called

    the Insurance Policy. The person who is insured is called the

    Insured and the firm which insures is called as the insurer. The

    business of life insurance in India in its existing form started in India in

    the year 1818 with the establishment of the Oriental Life Insurance

    Company in Calcutta. Malhotra committee in 1993 and IRDA act 1999

    was established for the growth of the insurance sector. The malhotra

    committee aimed at "creating a more efficient and competitive financial

    system suitable for the requirements of the economy, whereas IRDA was

    established on 19th April 2000 to protect the interests of holder of

    insurance policy and to regulate, promote and ensure orderly growth of

    the insurance industry. With the liberalization, privatization, and

    globalization of this sector, several new players have entered the scene.

    The concept of privatization became popular in mid 1980s and since

    then it has spread all over the world. Its impact has to be seen in the

    form of creating various opportunities and challenges. CRM process

    undertaken for maintaining good customer relationship. Innovative

    insurance service is one of the growing companies in Insurance and

    Reinsurance brokers, established in Delhi, India in the year2006 and has

    been operating/servicing in the domestic market. Various services

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    offered by them are Life insurance, Health insurance, vehicle insurance,

    Business insurance, General insurance and Mutual. In todays highly

    competitive financial services environment, technology plays an

    important role in aiding design and administering of products, as a well

    in efforts to build lifelong customer relationships. Indias insurance

    sector is zooming to show an unprecedented progressive growth of more

    than 200% by the period of 2009-10.

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    INDEX

    Sr.no CHAPTERS Pg.no

    1 INSURANCE 1-2

    2 EVOLOUTION OF INSURANCE 3-4

    3 INSURANCE SECTOR REFORMS

    i. MALHOTRA COMMITTEEii. IRDA ACT

    5-9

    4 GLOBALIZATION IN INSURANCE 10-12

    5 PRIVATIZATION 13-15

    6 CUSTOMER RELATIONSHIPMANAGEMENT (CRM)

    16-17

    7 INNOVATIVE INSURANCE AGENCY 18-23

    8 TYPES OF LIFE INSURANCE POLICIESAND PROVIDED FROM COMPANIESOTHER THAN LIC OF INDIA

    24-36

    9 BANCASSURANCE 37-39

    10 TECHNOLOGY 40-41

    11 GROWTH OF INSURANCE SECTOR 42-4212 CONCLUSION 43-44

    13 RECOMMENDATION 45-45

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