innovation index
TRANSCRIPT
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INNOVATIVE EYE OF INSURANCE
BACHELOR OF COMMERCEBANKING & INSURANCE
SEMESTER V
(2009-10)
SUBMITTED BY:JAISWAL AMARJEET .H.
Roll on:-12
PROJECT GUIDEPROF. SACHIN BHANDARKAR
V.E.S. COLLEGE OF ARTS, SCIENCE & COMMERCE,SINDHI SOCIETY, CHEMBUR, MUMBAI 400071
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INNOVATIVE EYE OF INSURANCE
BACHELOR OF COMMERCEBANKING & INSURANCE
SEMESTER V
Submitted
In Partial Fulfillment of the requirementsFor the Award of the Degree of
Bachelor of Commerce Banking & Insurance
By
JAISWAL AMARJEET.H.Roll no:-12
V.E.S. COLLEGE OF ARTS, SCIENCE & COMMERCE,SINDHI SOCIETY, CHEMBUR, MUMBAI 400071
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V.E.S. COLLEGE OF ARTS, SCIENCE & COMMERCE,SINDHI SOCIETY, CHEMBUR, MUMBAI 400071
C E R T I F I C A T E
This is to certify that Shri/Miss of
B.Com Banking & Insurance Semester V (2009-10) hassuccessfully completed the project on
under the guidance of
.
Course Coordinator Principal
Project Guide/ Internal Examiner
External Examiner
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DECLARATION
I, , the student of B.Com Banking &
Insurance Semester V (2010-11) hereby declare that I have
completed this project on
.
The information submitted is true & original to the best of my
knowledge.
Students Signature
JAISWAL AMAREET.H.
Roll No.12
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ACKNOWLEDGEMENT
I would sincerely like to give my heartfelt
acknowledgement and thanks to my parents. Any amount of
thanks given to them will never be sufficient.
I would like to thank the University of Mumbai, for
introducing Banking and Insurance course, thereby giving the
student a platform to abreast with changing business scenario,
with the help of theory as a base and practical as a solution.
I would sincerely like to thank our Principal Mrs. J.K.
Phadnis. I would also like to thank my project guide Professor
Sachin Bhandarkar for her valuable support and guidance
whenever needed.
I also feel heartiest sense of obligation my library staff
members & seniors who helped in collection of data and
materials and also in this processing as well as in drafting
manuscript.
Last, but not the least, I would like to thank my friends &
colleagues for always being there .
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RESEARCH DESIGN
PURPOSE OF THE STUDY
The main purpose of taking the study of Innovative eye of
Insurance as project was to know the growth of the insurance sector in
India.
PROJECT OBJECTIVE The main objective of conducting this project was to know from
when its started and the present condition of the insurance sector
in India.
Effects of liberalization, privatization, and globalization in the
insurance sector.
Types of insurance sector reforms established such as malhotracommittee and IRDA act.
Bancassurance is a win-win model for insurance companies and
banks.
Role of technology in insurance sector.
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RESEARCH METHODOLOGY
SECONDARY DATA
INFORMATIONRESEARCH
INTERNET BOOKS
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EXECUTIVE SUMMARY
Insurance protects and safeguards the interest of the individuals
and businessmen. The document which contains the contract is called
the Insurance Policy. The person who is insured is called the
Insured and the firm which insures is called as the insurer. The
business of life insurance in India in its existing form started in India in
the year 1818 with the establishment of the Oriental Life Insurance
Company in Calcutta. Malhotra committee in 1993 and IRDA act 1999
was established for the growth of the insurance sector. The malhotra
committee aimed at "creating a more efficient and competitive financial
system suitable for the requirements of the economy, whereas IRDA was
established on 19th April 2000 to protect the interests of holder of
insurance policy and to regulate, promote and ensure orderly growth of
the insurance industry. With the liberalization, privatization, and
globalization of this sector, several new players have entered the scene.
The concept of privatization became popular in mid 1980s and since
then it has spread all over the world. Its impact has to be seen in the
form of creating various opportunities and challenges. CRM process
undertaken for maintaining good customer relationship. Innovative
insurance service is one of the growing companies in Insurance and
Reinsurance brokers, established in Delhi, India in the year2006 and has
been operating/servicing in the domestic market. Various services
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offered by them are Life insurance, Health insurance, vehicle insurance,
Business insurance, General insurance and Mutual. In todays highly
competitive financial services environment, technology plays an
important role in aiding design and administering of products, as a well
in efforts to build lifelong customer relationships. Indias insurance
sector is zooming to show an unprecedented progressive growth of more
than 200% by the period of 2009-10.
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INDEX
Sr.no CHAPTERS Pg.no
1 INSURANCE 1-2
2 EVOLOUTION OF INSURANCE 3-4
3 INSURANCE SECTOR REFORMS
i. MALHOTRA COMMITTEEii. IRDA ACT
5-9
4 GLOBALIZATION IN INSURANCE 10-12
5 PRIVATIZATION 13-15
6 CUSTOMER RELATIONSHIPMANAGEMENT (CRM)
16-17
7 INNOVATIVE INSURANCE AGENCY 18-23
8 TYPES OF LIFE INSURANCE POLICIESAND PROVIDED FROM COMPANIESOTHER THAN LIC OF INDIA
24-36
9 BANCASSURANCE 37-39
10 TECHNOLOGY 40-41
11 GROWTH OF INSURANCE SECTOR 42-4212 CONCLUSION 43-44
13 RECOMMENDATION 45-45
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