One life at a time...

2009 Annual Report

2009 Annual ReportThank you for another year of faithful support. Water Street Ministries serves individuals living in homelessness and poverty in South-Central and South-Eastern Pennsylvania. We are a member in good stand-ing with the Evangelical Council for Financial Accountability (www.ecfa.org). Please feel free to contact us with any questions or requests for additional information at (717) 393-7709 or Contact@WaterStreetMinistries.org. A copy of our completed 2009 audit is available on our website.

Value of Investment into the community: $7,576,463

Who Supports Water Street MinistriesIncludes cash and non-cash donations

Total Expenses: $9,642,347

Program $7,576,463 Administrative $913,042 Fundraising $1,152,842

Individual Donors Businesses Churches Other (Schools, retirement communities, United Way ballot write-ins, Foundations, etc.)

Total Revenue: $8,865,787

Contributions: Cash $4,375,532 Contributions: Non-cash $2,913,470 Bequests and trusts: $1,055,747 Grants: $192,009 Other: $329,029

49%

79%

58%

The homeless in Lancaster County (Water Street Mission): $4,343,990 Access to Health Care (Water Street Health Services): $1,369,626 Equipping urban youth (Teen Haven): $948,411 Healing women (The Lydia Center): $565,441 Educating Young Children in Poverty (Wonder Club Early Learning Centers): $348,995

57%18%

13% 7%5%

33%

9%

32%

12%

12%2%4%

7%3%

2009 Annual ReportHealing women (Lydia Center) Pennsylvania and beyond

• 32 women enrolled in the program• 8 women committed their lives to Christ; 2 rededicated their lives to Him• 52% of clients experienced family reconciliation, a strong indicator of growth and healing• Introduced Accountability Team Meetings (ATMs) to help create an environment that’s safe, both emotionally and physically.• Introduced self-evaluations, or group discussions that increase awareness of the motivations triggering a person’s actions• Introduced an 8-week internship to provide employment training and to help a woman transition into the work place

Main Reason for Admission: Ages of Clients:

Equipping urban youth (Teen Haven) Lancaster, York and Philadelphia

• 224 urban teens committed their lives to Christ and 56 rededicated their lives to Him

Urban Teens Reached• 876 at Teen Haven Camp• 426 at our city centers• 35 through a leadership program

Increase in Campers from Partnering Churches

At Teen Haven, we recognize the value of partnering with urban churches to increase the impact of our ministry among urban youth. For the last several years, we have been partnering with many churches in both our city programming and at camp. One of our goals is to increase the percentage of teens coming to camp through these partnerships.

Substance abuse: 59% Mental Health: 16% Eating disorder: 6% Gambling addiction: 6% Domestic Violence: 6% Homelessness: 3% Gender identity: 3%

20-29: 38% 30-39: 13% 40-49: 31% 50-59: 19%

Percentages may not equal 100% due to rounding.

Referral Source:

5%

15%

25%

35%

2006 2007 2008 200933% of campers were referred from partnering churches

In 2009

Hospitals: 19% Rehabilitation Centers: 13% Water Street Mission: 13% Prisons: 9% Church Referrals: 9% Other: 38%

2009 Annual ReportServing the Homeless (Water Street Mission)

Number of Sheltered Individuals: a 10% increase

• Provided 100% of Lancaster County’s year-round emergency shelter beds

• Provided 66% of Lancaster County’s emergency units for families

• Partnership with the Lancaster County Coalition to End Homelessness through representation on each of the Coalition’s seven action teams

Increase in Grocery, Clothing and Furniture Assistance

*Data for children not available

1,55

1*

1,70

9*

1,709* ShelteredIndividuals

In 2009

0

500

1000

1500

2000

2008 2009

0

500

1,000

1,500

2,000

2,500

3,000

grocery assistance requests

pieces of clothing

pairs of shoes

pieces of furniture

20082009

DISTRIBUTED PER MONTH2,888 pieces of clothing 346 pairs of shoes122 pieces of furniture

In 2009

2009 Annual Report

Top 10 factors Contributing to Homelessness (by numbers of self-reports)

Residential Recovery Program• 241 men were equipped with tools to avoid relapse, better navigate relationships and move out of homelessness• 16 men graduated from the recovery program• 10 graduates and alumni are attending college (compared to 4 in 2008)

Learning and Career Center• 65 clients were equipped through classes for General Equivalency Diplomas, computer literacy, money manage-ment or employment readiness• 26 individual subject tests were passed towards clients earning their general equivalency diploma • 10 clients completed career development training through our partnership with Career Link

Feeding the Hungry

Number of meals served in dining hall:

• Partnered with 18 other ministries by providing them with 18,007 pounds of food• Recieved 657,444 pounds of donated food for meals in our dining hall

Top Factors Number of IndividualsJob Loss 687Family Disruption 456Non-payment of housing 341Eviction 306Inadequate income 188Substance abuse 169Hospital/Rehab discharge 168Recent relocation 132Domestic violence 112Condemned Property 37

175,115 meals served

In 2009

150000

200000

20072008

2009

165,916172,054 175,115

As a contributing factor of homelessness, job loss increased by 32%.

In 2009

2009 Annual Report

Providing Christian Health Care (Water Street Health Services)Lancaster and Lebanon Counties

• Launched a partnership with Lebanon Rescue Mission to operate and manage the Lebanon Free Clinic, a clinic providing health services at no cost to the uninsured in Lebanon County.

• 43% of patients requested care due to economic situations, according to patient survey

• 12,680 Volunteer hours valued at $306,836

Increase in Total Patient Visits (Lancaster and Lebanon)

Educating young children (Wonder Club Early Learning Centers)Lancaster City and the Borough of Columbia

• 75 students enrolled in 2008/2009 school year• 24 students committed their lives to Jesus Christ • 83% of students demonstrated the ability to pray• 97% of students received 85-95% of their tuition in scholarships from the Water Street Ministries Scholarship Fund • $14,000 in scholarships was awarded to nine alumni of Wonder Club to continue their education at Christian schools • 69% of pre-kindergarteners and 86% of kindergarteners were at or above the age appropriate levels for Lan-guage and Literacy • 89% of pre-kindergarteners and 50% of kindergarteners were at or above the age appropriate levels for math-ematical concepts

Grants received in 2009Armstrong Foundation l Dart Foundation l Delta Dental of Pennsylvania l Eber O. Reese FoundationLancaster County Community Foundation l Pryor & Arlene Neuber Charitable Trust through the PNC Charitable Trust Grant Review Committee l The Dollar General Literacy Foundation l The Gamber FoundationThe Helen D. Groome Beatty Trust, a BNY Mellon Mid-Atlantic Charitable Trust l The Huston FoundationThe Koenig Family Charitable Fund of The Philadelphia Foundation

We strive for accuracy in our grant information. Contact Jennie Heydt at (717) 358-2077 for any changes or corrections.

0

1,000

2,000

3,000

4,000

5,000

6,000

7,000

8,000

2005 2006 2007 2008 2009

5,59

5

5,81

7

5,88

7

7,12

5

7,82

1

7,821 Patient visits

In 2009

2009 Annual ReportPayments to Municipalities and Public School Districts

As a non-profit organization, Water Street Ministries is exempt from property taxes on the properties we occupy that are involved in ministry. However, we are certainly very grateful for the services provided by our municipali-ties and school districts. Last year we again were able to make generous contributions to them. These num-bers reflect contributions and taxes.

Volunteer Leadership of Water Street MinistriesThe following individuals voluntarily devote their time to provide insight and leadership to Water Street Ministries.

Water Street Ministries Board of DirectorsDavid Thompson, Chairperson l Michael S. Burkholder, Vice-Chairperson l Frank C. Chesters, Esq., TreasurerGuy Eshelman, Secretary l Reyna Britton l Tom Despard l Pastor Phil Hernandez Charles R. Mershon, M.D. l Michael D. Novak l Anne Pierson l Marlin H. Thomas

Water Street Health Services Board of DirectorsDr. Charles R. Mershon, Chairperson l Len Brown, Esq., Vice-Chairperson l Anne-Marie Derrico, M.D., Secretary Roger Strause, DDS , Treasurer l Robert Doe, M.D. l Mike Fitzgerald l Lisa Hess l Victor McGlaughlin, M.D. l Jim Rapier

Audit CommitteeTodd Harrington, CPA l Virginia Badger, CPA l Eric Bender, CPA l Doug Haverstick, CPA l Robert Hostetter, CPA

Finance CommitteeMike Burkholder, CPA * l Frank Chesters, Esq.* l Rep. Scott Boyd l Todd Harrington, CPA l Phil Smith

Development Committee Mike Novak* l Keith Lecky

Property Committee Tom Despard* l Guy Eshelman* l Doug Desmond l Bill Horst

* Board Member for Water Street Ministries

changing one life at a time www.WaterStreetMinistries.org

Payments to Municipalities $ 11,489 Lancaster City$ 528 Lancaster County$ 3,434 York County$ 109 Chanceford Township$ 605 York City$ 425 Lower Windsor Township$ 16,590 Total

Payments to School Districts $ 15,592 School District of Lancaster$ 7,719 Red Lion School District$ 1,166 City of York School District$ 7,795 Eastern York School District$ 32,272 Total

To advance the kingdom of God through the gospel of Jesus Christ and to do missionary, relief and rescue work of all kinds.

Water Street MinistriesLydia CenterTeen Haven

Water Street Health ServicesWater Street Mission

Wonder Club Early Learning Centers

www.WaterStreetMinistries.org