Petrochemical Corporation of Singapore (Private) Limited

PCS 1st Quarter 2019 Contractors Dialogue / JurongIsland Vision Zero Open Sharing7 March 2019

WSH PracticesContractor Management- partnership, selection and evaluation /procurement controls

2

equipment can be restored after fatal accident, but loss of human life cannot be recovered

human error cannot be zero, but fatal accident can be zero

Beliefs obtained from manufacturing works

improper behaviour and unfortunate circumstances lead to injury and even fatality

human errors not always the cause, but are the result

proactive HSE management system can eliminate all real causes to potential incidents

3

Major transformation to Total WSH

Believe solutions to problems

Believe Zeroincident target

achievable

Achieved: >14 years + >40

million worked hours LTI Free

PCS had painful falling from height incident in 2004 Management

made major transformation

Sharing on Health and Safety to industry- content as reference modify to suit situation- work at it with all your heart, save lives

2011 bizSAFEMentor

Transformation

4

Management ownership / responsibilitynot sole duty of health and safety personnel

Design for workplace health and safetyplan for incident-free workplace

Never “bet on luck” – understand cause-and-effect never provide budget “waiting” to cover incident cost

Concernsnumerous health and safety incidents occurred elsewhere

Always feel vulnerable; chronic unease

Management Ownership

5

Management takes lead

• Be vigilant in all safety risks• Sense of vulnerability / chronic unease

– pointers for risk elimination• Cultivate and preserve safety culture

• Be vigilant in all safety risks• Sense of vulnerability / chronic unease

– pointers for risk elimination• Cultivate and preserve safety culture

Proactive Leadership

• Be visible, accessible, walk at sites• “See for yourself”, walk the talk• Know status of facilities, support for

timely rectification of defects

• Be visible, accessible, walk at sites• “See for yourself”, walk the talk• Know status of facilities, support for

timely rectification of defects

Senior Management with

Line Managers

• Treat Contractors as partners• Work with Contractors Association• Include Contractor Representative in

Responsible Care® Committee

• Treat Contractors as partners• Work with Contractors Association• Include Contractor Representative in

Responsible Care® Committee

Senior Management with

Contractor Management

Two way Communication – Top-down (Feedforward)

6

HSE Management Structure

7

Management receives feedback

• Peer-to-peer Behaviour Based Safety Observation (BBSO TRUsT)

• Speak Out for Safety (SOS)

• Peer-to-peer Behaviour Based Safety Observation (BBSO TRUsT)

• Speak Out for Safety (SOS)

Blame-Free Environment

• Stop ongoing unsafe activities and report to superior

• STop And Report (STAR) complementing BBSO and SOS

• Stop ongoing unsafe activities and report to superior

• STop And Report (STAR) complementing BBSO and SOS

Empowered to Intervene and

Report

• Suggestion & find-and-report schemes for facilities integrity and reliability

• Prompt and positive response from senior management made possible

• Suggestion & find-and-report schemes for facilities integrity and reliability

• Prompt and positive response from senior management made possible

Platform for Suggestion and

Feedback

Two way Communication – Bottom-up (Feedback)

Make our ideas work

8

Senior Management commitment, resources, physical presence

annual PCS-Contractors HSE meeting monthly walkabouts monthly Mass Tool Box meeting (all workers, ~ 500) quarterly dialogue (rostered workers and their

management) year-end walkabout and greetings

Management leadership and involvement

9

contractors given same level of protection from Occupational Safety and Process Safety incidents as company employees

contractors play key role in maintaining Process Safety, and must understand their roles and responsibilities

treat contractors as partners, work together to provide safe workplace competence in safe work practices understand potential process hazards and emergency

action plan report hazards caused by contract work or hazards found

Contractors

Our Partners

10

Collaborative approach28 In-house Contractors; many since

1980s

2001 PCCA Formation;

2004 Restructured

2011 bizSAFEMentor

Min bizSAFE Level 3;most at Level Star,

3 at Partner

Petrochemical Complex Contractors Association (PCCA)

Collaboration – unite Contractors companies

Self-regulating – challenge: healthy and safe workplace

Manage ATO – train workforce for HSE excellence

PCS safety culture sink roots – workers take ownership

11

performance review target setting / alignment dialogue / feedback (two-way communication) Contractors Senior Management required to

participate reaffirm commitment to uphold and align to PCS

expectations of a healthy and safe workplace presentation of Safety Performance Awards

Annual PCS-Contractors HSE meeting

12

periodic evaluation carried out at interval not more than three years; exemption for “Star” performer to four years initial assessment within first year for new contractor score < 75%, yearly assessment, re-assess within three

months subject to contract termination and removal score > 85%, every four years

ad-hoc review, as and when necessary deficiency in work carried out HSE incident or serious violation changes in Contractor’s organisationmay recommend suspension or revocation

Contractor Continual Assessment

13

well-planned inspections help in detecting hazards before accident occurs

uncover work deficiencies, unsafe acts / conditions “see for yourself” ground conditions assess improvements, incl. worker welfare analyse past incidents to determine specific causes and

high hazard areas or operations develop / maintain inspection checklist evaluated / updated during inspections, other pertinent

data

Site Inspection

14

culture (transforming workforce) importance of safety; expected safety

standard safe work practices (SWP) hazard communication programme work / area hazards control / protective measures; engineering

controls, practices, PPE hazard identification; how to detect

presence or release of hazardous chemical

risk assessment / in-situ risk assessment

Health & Safety trainingAspects of work 6M for Health & Safety

15

Control hazards

at its source along its path (barrier between hazard and worker) –

warning, stopper/chock at the worker (remove worker from exposure;

automate/remote control, rotation, etc) monitoring activities (locate new hazards, assess

effectiveness of existing controls) – stop activity order monitoring environment (hot condition, thunderstorm) –

stop activity order

Back to Basics

16

3E Management

Engineerdesign for Safety

EducateSafe Work Practices; control measureswhat is expected of workforce

Enforceused as last resortFair Play Disciplinary procedure

Back to Basics

17

3E Workforce

Equip right tools for the job; PPEwork, health and safety, language skills

Encourage speak out; share experience look out for co-worker

Empower report abnormalities take action in unsafe act/situation

Back to Basics

18

• Rules & Regulations• Workplace Culture• High Intensity Hazards• Heat stress• Ergonomicsthrough

banners, posters, cards Mass Tool Box Meeting Health & Safety guide Management walkabouts, visibility highlight hazard, near miss, etc water supply stations

Heightening awareness

(Pocket Size)

19

protect and promote health of workers and visitors pre-employment health, occupational baseline tests “standard” annual health screening; specific screening

for employees exposed to occupational hazards (eg. noise, benzene)

lifestyle health talks; doctors counsel / advice in-house publications, guidelines

medical clinic, industrial nurse fully equipped ambulance; certified first aiders contractors required to adopt same standards

Healthy Workforce

20

Partnership in ActionAll-inclusivePartnership

Contractors association PCCA managing ATO

Sponsor core group for external WSH training and seminars

Joint team in external events

Levelling-up

Competency training on work skills, WSH skills and basic language skills (English)

Engaging Contractors on WSH culture building (CultureSAFE)

Capability Building

Monthly training sessions, sharing incident lessons learnt

Monthly Mass Tool Box meeting

Engagement / communication

Management Commitment

Quarterly dialogue with Contractors Management

Annual Contractors’ HSE meeting with Contractors Senior Management

21

Annual PCS-Contractors HSE Meeting Quarterly Dialogue with Contractors Workers SDM Mass Tool Box Meeting

Monthly Mass Tool Box Meeting

Collaboration in external/national events

Partnership in Action

Contractors Engagement

2018

2016

22

Comprehensive approach to Vision Zero

Human Wellbeing-

Safety-Health Programmes

Behaviour Based Safety Observation

STop-And-Report

Speak Out for Safety

Near Miss Report

Suggestion Scheme

The Heinrich 300-29-1 Model

Make our ideas work

Vision Zero Safety Culture

23

40-million hours workedWithout Lost Time Incident – 1 Jun 2018

http://www.pcs.com.sg/news-post/pcs-achieves-40-million-hours-worked-without-lost-time-incident/

24

THANK YOU

PCS 1st Quarter 2019 Contractors Dialogue /Jurong Island Vision Zero Open Sharing (7 March 2019)