wsca participatory action research project: phase ii april 15, 2014 project update
TRANSCRIPT
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WSCA Participatory Action Research Project: Phase II
April 15, 2014
Project Update
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Crisis in the Woods
The View from the Front Lines
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Reducing MSIs - Where are the Leverage Points? (from the 2012-13 study)
1. Customer /Supplier Practices: Forester, Nursery
2. Industry Practices(piece-rate pay system,
incentives, contract requirements-- soft touch
planting vs. screefing)
3. Company Culture: Safety, Production, both/and?
4. Safety management system5. Crew management practices
6. Education (coaching, mentoring, training)
7. Individual strategies
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Factor 1: Customer-Supplier Practices
Representative interview quotes:
•The trees do not need to weigh as much; they should weigh 25 pounds. Should be kept in a more humid atmosphere; squeeze water it. Should regulate; nurseries need to respond.
•Rocky blocks have been logged; small trees far apart. My day will be spent banging my shovel against rocks; everyone will be sore mid-way through. Did that have to be logged?
•When we use fertilizer, my eyes itch and I have trouble breathing. Fertilizer should not be used by planters. The forester decides; it’s in the contract. Don’t know what leads to the decision.
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Second Curve Systems
Factor 2: Industry Practices
Representative quotes:
•The root of the problem is production-based planting. There’s a huge number of people with repetitive injuries; maybe ½ are written down. Repetitive strain injuries are driven by how the industry works.
•There’s a higher risk when you’re straining to go fast when the land and body mitigate against it. For instance, opening and closing a hole in clay ground is much harder. There are limits to land: “fast” and “slow” land. It’s had to have a really good day in a place that’s harder.
•On shovel-arm tendinitis: if it’s both, it’s systemic (fatigue, dehydration). 4-5 years ago: summer contract, short duration, must stay to the end. These injuries go away after a short-term contract.
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Factor 6: Coaching & Mentoring
Representative quotes:
•Our camp had 60% rookies. They had problems breaking the 1000 tree barrier, 2000 tree barrier. Foreman challenges: how to get rookies paired up? How to teach people differently? My guys are finally starting to hit numbers; it’s good to see the progression.
•A good supervisor will observe, “Just noticed you do this. Wonder if you’ve tried this? Watch what this person’s doing.” No slamming.
•We’re Teaching Movement: -Step 1 is matching, learn through osmosis: “Watch me; then you plant, I observe.”-Step 2 is doing a bag-up together. We plant together; get a pace going.-Step 3 is getting a dialogue going: “This side, no grass, easy to plant. High on this ground; good
growth in spring.” Ask, “Can I show you a couple of things?” or “Would you like feedback?” and show proper shovel movement. Or, “I just noticed you do this; wonder if you’ve tried this?” Or, “Watch what this person is doing. See? No slamming.” Teach how to see, “You need to fix it; did you see what I saw?”
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WIT team/ Working Circle Sequence
1. Identify issue, lead(s), and SMEs2. Pre-work:•Gather stories of the problem: what typically happens (identify and agree on unintended consequences)•Gather stories of solutions: when it works better or best (identify and agree on intended consequences)4. Convene WIT team/ Working Circle: Licensees and Contractors, 6-8 people, diverse perspectives, trusted SMEs on the issue5. Facilitate 3 working sessions, using PAR tools. Include site observations/ field trip where possible.6. Generate options for action experiments. Prioritize and select action experiments, including metrics, timing, visibility, and followup 7. Conduct experiments and evaluate, using PAR tools
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Second Curve Systems
PAR Swim Lanes: 2013 Planting Season
Focus WSCA - February: Create & Build Momentum
March- June: Small Tests of Change & Transfer Momentum
July- October:Debrief, Disseminate, & Maintain Momentum
Strategic: Early WinsLeads: Timo, John
Identify Smart Industry Practices
•CHAG Presentation (Coast)•Experiments: Deactivated Roads, Access to Site Information (e.g. on heli blocks), Resource Road Driver Training, ERP best practices•Review and prioritize other hazards, e.g. fertilizer concerns
•Debrief/ review lessons learned for broader application
•Demonstrate early ROI for smart industry practices
• Reuse with TAG?
Operational 1: Processes and ProceduresLead: Sylvia
Identify Customer/ supplier practices
•Form WIT Team for heavy seedlings, heavy boxes/ large stock sizes, long runs (Interior)•Identify potential early wins
Begin testing benefits for next season:•Foresters: smart contract requirements for 2015?•Nurseries: smart watering of trees (or other strategies)?•ROI and shared gain assessment•Reuse with CHAG?
Operational 2: Processes and ProceduresLead: Scott OvertonAssist: Trenna Robertson
Identify Customer/ supplier practices
•Form WIT Team for Access to Quad Roads (Interior)
•Review results to date, widen visibility, develop next cycle tests for 2015 planting season
• Implement smart compensation strategy for 2015?
•Reuse with CHAG?18