WS Training Limited

Out of 321 Surveys sent we have received (92) 29%

Up 2% on previous contract year

LEARNER SATISFACTION SURVEY ACHIEVER 12-13

The next 10 questions we asked

How effective was your programme?

Please rate by ticking appropriate box

Comments from those who answered ‘Other’ to the previous question (1)

• None of the above – in fact I ended up being demoted. – Samantha Ellul

• Moved to a less stressful and part time job prior to finishing the course. – Denise Davidson

• I would like to do an additional qualification ... not sure what yet. – Stephanie Stansfield

Comments from those who answered ‘Other’ to the previous question (1)

• It was too simple to be given a qualification at the end of it – Emily Horrigan AG Hair 2 Tec Nyqs

• Didn't really expect anything - Jamie Taylor CS 2 JL

• I was a bit frustrated when 4 months in with about 3/4 of the work done I found out that the government had changed apprenticeships so they could not be completed within a year – Terry Forsdyke IT Professional 3 JC

• More involved than I expected. The key skills required a lot of additional work that I was not expecting – Rosemary Byanton Management LP

Comments from those who answered ‘No’ or made comments to the previous question (1)

• I was not told that it was an apprenticeship - otherwise I would not have done it - Samantha Ellul

• employer wasn't so helpful with getting models in for practice and training Jessica Robinson

• The college were amazing and employer didn't do much to help toward completing – Georgina Swann

• I felt I was not given enough time out of my job role – Faye Braidwood

• My Employer signed the forms we received but there was no mention to me of any potentially career development in our department – David Straton

Comments from those who answered ‘No’ or mane comments to the previous question (2)

• Work place reduced my hours and assessments were hard to obtain got all the information myself – Laura Lewkowytsch Hair 2 Claydon Hair Company LF

• Did not always get responses to questions as quickly as I needed. I regularly had my NVQ meetings cancelled, and I had to repeat work already done as my assessor has "misplaced" it – Claire White CS 2 Thompson & Morgan JL

• Sadly not enough time available from employer – Jane Bedford CS2 Barconwood CD

Comments from those who answered ‘Yes’ to the previous question (1)

• Employer could have spent more time training me and given me more opportunities to practice – Jessica Robinson The Cutting Edge

• My employer could of helped more but doesn't have much time to assess – Georgina Swann Robert Douglas Hair

• To see assessor more to discuss course, this is more down to the Employer. - Maybe try and involve employer more so they have more of an understanding of the programme – Lydia Stoodley Servest

• It needs to be shorter – David Straton Norfolk & Norwich Hosp

• Keeping one assessor throughout would have been better but I don't feel it made it significantly different – Jodie Paterson – May Gurney

Comments from those who answered ‘Yes’ to the previous question (2)

• Time out of job to complete course work on time – Joanne Sparkes Norse

• Wasn’t given the relevant access to the internet – Jamie Challis Highpoint Prison

• I completed double the amount of units, taking longer to complete – Gill Bones CSD

• It would have been helpful if my appointments weren't regularly cancelled and work wasn’t needed to be done twice – Rebecca Moran Itron

• Time sent aside by employer on a weekly basis – Jane Bedford Barconwood

Comments from those who answered ‘Other’ to the previous question

• Establish my own hair business and a part time job Jessica Robinson

• Have found another job with more work based learning involved – Julia Peck

• Already in new employment – Denise Davidson

• Going on maternity leave – Amy Smith

• I am staying in full time work and undertaking a Foundation Degree at University Part-time – Rosemary Bryanton

Comments (1)

• I would like to thank Christine with all the help she has given during my course – Christopher Andrew

• I found the course to be well run, and the support given by both my assessors (Chloe Barnett & Wendy Tegg) was superb – Colin Herbert

• If I had been fully committed to the programme from the start I would have completed this much quicker – Michael Rees SCS

• Wendy Tegg is the most amazing Assessor and I would just like all her hard work and invaluable assistance to be recognised as it was certainly very much appreciated by me Gemma Matthews

• I am really grateful to Jane for her support throughout the course – Joanne Sparkes

Comments (2)• Can not praise both Wendy & WS Training as a whole for allowing

me to complete at an earlier date in order for me to start a new career – Julia Peck

• I was grateful for all at ws in Ipswich but Lea friend was my rock, she kept me going and made sure I finished on time, if I didn't have a tutor like her I would of dropped out as I went on MAT leave and my boss wasn't there to help me through it but Lea understand it was hard with child care, work and college. A great member of your team I also had a few one to ones with Greer the key-skills lady and she was great 2. I lovely college to work within and I would defo recommend to anyone interested in hairdressing – Georgina Swan

• Thank you – Lauren Biss GB

• My assessor Jamie was supportive and encouraging during the course. He was helpful and always available if I needed help or advice – Anna Banks

Comments (3)

• I had a very good experience with WS Training. My Assessor unfortunately left the company but I was given assistance as soon as I needed it from Hayley Fayers, who helped me finish the course so early. Thankyou! – Charley Mann

• Happy to complete level 2, but feel I could do level 3 – Simon Sutton JC

• It was a well planned course, and I gained experience due to it. Prior to finishing the course I changed jobs, although my job is no longer in leadership, I am still using a lot of the skills I gained through the course – Denise Davidson LP

• I really enjoyed completing my NVQ - I felt the support I received from Simon was excellent and he helped me out any way he could Faye Braidwood

• Course overall was good – Daniel Farrington JSC/JBR

Comments (4)

• I would like Jamie Logan to be praised for his dedication to my course even when I made it difficult for him to do so. I greatly appreciate all help that has been given by him throughout – Jamie Taylor

• Jo was a pleasure to communicate with throughout the course – Trudy Austin.

• We were given a list of courses to go on some time back, it was about half way through, my work asked if we were interested to which I responded yes, but I never heard anything further – Charles Knight SCS

• Everything was well organised and easy to do. I only felt like due to the qualifications I already had, the course that I did was not relevant, and that I should have been put in a higher level from day one – Stephanie Atkins NH

• Jo Scott was a wonderful help throughout the whole programme, thank you. – Victoria Daynes-Smith

Comments (5)

• Due to my workplace being unhelpful. I appreciate Lea Friend in taking time to get me the assessments needed to pass - Laura Lewkowytsch

• Thoroughly enjoyed the course and Sally was an excellent Assessor – Stephanie Stansfield

• Would like to say thank you to Christine Knight (my tutor) she was extremely helpful throughout my NVQ – Jamie Challis

• I had Jane as my assessor and she was terrific. I thoroughly enjoyed working with her and she was an amazing support – Jacqueline Williams

• I would like to continue with my studying with WS Training but as I am now completing my AAT course at college I feel that I would be unable to commit fully to a level 3 qualification – Jenny Chatfield LP

Comments (6)

• I learned a lot from my course and have applied my knowledge to my work – Nicky Anderson LP

• My assessor, Colette Denny, was fantastic throughout the course. She was very supportive and if I had any questions between visits, she would do her best to answer them as soon as she could – Leah Newman

• Simon Castle is fantastic! I have now completed 4 qualifications with WS training, 3 being with Simon. I have now got my manager on a course and it is very challenging being her mentor :-) Liane Walker

• Although this feedback seems negative, I would like to say that I am very happy now I have finally finished and have the qualification. I have started a Business Admin 3 NVQ and hope that due to having a different assessor this course may run a bit more smoothly – Rebecca Moran JC