wplar 2010 - rpl in workplace learning: international update
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RPL in Workplace Learning International Update
WPLAR Conference“Reframing Manitoba's Workforce:
Uncovering Hidden Skills”
December 2, 2010
E-learning resources & services
Learning community support
Consulting
Learning AgentsAccelerated learning systems
Business drivers for change• Global competition: products and services
– Flat world, rapid innovation, continuous improvement (“lean thinking”)
• Human capital needs– Skills shortages
• Demographic shift, technological change, soft skills deficits– Workforce adjustment (up and down)– Succession: finding future leaders
• Changing Technology and the Internet– Internal software tools and business methods– Web 1.5: the Google effect– Web 2.0: social software
Image is creative commons GISuser.com
Key questions• Where do I find good people?• How can I retain good people?• How can I develop our people to become
happy, productive employees?• How can I build effective teams, and an
effective company as a whole?• Where do I find future leaders? How do I
prepare them?
Soft skills deficits
Source: CIPD 2010
Leadership development needs
Workforce.com
The workplace learning paradox
Jay Crosshttp://www.leader-values.com/Content/detail.asp?ContentDetailID=135
The power of informal learning
Changing models of learning
Bersin & Associates © July 2009 Bersin03 p4
Changing models of learning
http://www.jarche.com/2010/11/from-learning-to-working-technologies/
Undesirable metrics & examples
• Cost of a bad hire• Cost of losing a good hire
– Before and after…
• Waste in training and development• Estimated untapped human capital• Examples of poor succession
How to intervene?A decision tree
http://www.jarche.com/2010/04/instructional-or-formal-whatever/
How to intervene?More technology creeping in
http://www.jarche.com/2010/04/instructional-or-formal-whatever/
Performance Management SystemsTalent Management Systems
HRIS/payroll
eRecruitment tools•(Resume proc., ATS)•(Onboarding tools)
How to intervene?An integrative technology
http://www.jarche.com/2010/04/instructional-or-formal-whatever/
Performance Management SystemsTalent Management Systems
HRIS/payroll
eRecruitment tools•(Resume proc., ATS)•(Onboarding tools) eP
ortfo
lio
Process overview
Sourcing - just use Google?
Sourcing on a BudgetGlenn Gutmacher 2007 Arbita02
Applications to mine the Internet
Arbita01 p2
Orientation/onboarding
emeraldsoftwaregroup.com
Retention
HRTalentPro01 p9
Performance management• Set career and learning goals aligned with
needs of job, company• Analyze current competencies vs. learning
needs, identify gaps, opportunities• Develop learning strategies to close gaps &
meet goals• Track progress to goals• Set new goals
Talent management, succession planning• Identify high potential employees early• Develop individualized strategies for retention
and development• Track individual progress through learning and
career advancement, fill their leadership learning gaps
• Aggregate the stream of future leaders in dashboard views for strategic management
Case study
The New Face of Talent Management (ASTD 2009)ASTD01 p7
Human Capital Management A competitive marketplace
Human Capital Management …but consolidating
Workplace RPLWhat is Recognition of Prior Learning?
• A workforce development strategy based on:– authentic and transparent assessment– documentation of relevant skills and knowledge,
regardless of where they were acquired.• RPL can help:
– Capture and recognize verified skills and knowledge– Document skills & competencies required in the
workplace– Provide practical assessments
• through demonstrations, interviews, work samples, portfolios and formal testing.
– Document evidence of skills & learning: • to assist workers in finding and keeping employment• transition through their workplaces and to other jobs
wplar.ca
Employee development by RPL (Australia)
MMAL RPL Process
MMALemployee
perspective
Yes I’m interestedIn RPL
RPL Coaches, Mentors &
TAFE SA Staff
Book into schedulefor initial profiling
1 hr profiling discussionwith RPL advisor
Reports: CompetencyOverview matching
Qualifications evidencefor specific qualifications
Contracted byAssessor & prepare
for validation
Support fromRPL advocate
Validation appointment
(2-4 hours)
Developmentneeds identified
Letter of confirmation of
awards/unit attained issued
2-3 days. Statement of Attainment
and Qualifications issued in due
course.
Initial ProfessionalDevelopment on model
& Skillsbook Tool (0.5 day)
Buddying with lead RPL Facilitator
to understand process& tool (0.5 day each)
10-15 mins Competency Conversation.45-50mins Skillsbook profile &evidence identification (1 hr)
Individual Reports Competency Conversation
record evidence identification
Validation appointment
(2-4 hours)
Gap training undertaken
Wendy Perry & Associates Pty Ltd. 2008
WPAA01
ROI of workplace RPL Productivity Tool (Excel)
35:1
10:1n=246
ePortfolio: key tool for RPLePortfolios and resumes
(Courtesy FuturEd)
ePortfolio: product and processA system to manage informal learning
• Assessment of/for learning
• Reflection, self-assessment
• Transferring skills, making transitions
• Coaching, collaborative learning
• Learning plans
• Knowledge Management
FuturEd 2004
The “e” factorAdvantages and opportunities• Information Management
– Collecting, archiving, making different versions• Measureability
– Frameworks, rubrics, summative tracking• Interoperability
– Communication with other ICT systems via APIs, open standards• Sharing
– “One to many”, digital copies, links to specific pages• Multimedia
– Video, audio, digital images, online presentations…and scanned docs
• Internet skills– Online research: documents, networks, Internet literacy
• Collaboration– Easy to add comments, edit, mentor, coach
• Personal Learning Environment– Integrated learning environment, professional network, digital identity
ePortfolio: Human Capital tool For individual & employer
http://www.jiscinfonet.ac.uk/infokits/e-portfolios
ePortfolio examples• Theo Ramsey – Technical sergeant > manager
– http://www.youtube.com/watch?v=oT1XYjZcmck
• Michael Woolley – Industrial mechanic– http://michaelwoolley.efoliomn.com/presentation
• Michal Kopera – Engineering PhD– http://www2.warwick.ac.uk/fac/sci/eng/pg/students/esrgae
• Kevin Fisher – Accountant– https://www.innovatecv.com/cv/share/24/[email protected]
• Sarah Stewart – Nurse/educator– http://sarahstewart-eportfolio.wikispaces.com/Competencies
• Ted Johnson - Senior VP/Chief Marketing Officer– http://tedjohnson.efoliomn.com/Home
• Mark Farand – Executive Director– http://www.youtube.com/watch?v=b3ox9FR2iFk
See more at: http://bit.ly/ePortfolio_examples
RPL and ePortfolio around the worldUK: NVQ, WBL, PDP, CPD...
National, regional initiatives Careers Wales Online
http://www.careerswales.com
Competency Atlas http://www.competentieatlas.nl/
percolab CAPLA Nov 2009
National, regional initiatives The Netherlands
EuropeEuroportfolio, Europass CV, Language Passport
United StateseFolio Minnesota, Pennsylvania, “World”
CanadaEmployability Skills 2000+, Essential Skills
Web 2.0, social software“Publish yourself”
LinkedIn Example
Talent acquisition & Web 2.0
Bersin04 p8
Learning Forum London 2010European Institute for E-learning (EIfEL)
http://www.epforum.eu/http://bit.ly/LFL2010proceedings
General impressionsTechnology
• Open Source– Mahara/Moodle/Sakai/Drupal/WordPress
• Open Standards– Leap2A, Europass, HR-XML, XCRI
• Web 2.0, social software– YouTube, Twitter, Delicious
• Mashups and “combo platters”– Mahoodle, Gahoodle,
• Mobile applications– ALPS, others
General impressionsEmployability and workplace
• School to work– University of Newcastle, Australia
• Accrediting workplace learning– European Initiative for the Promotion of Informal
Learning (EIPIL)
• Professional accreditation– Health professions
• Workforce Adjustment, regional strategies– Limburg Province, The Netherlands
• Adult employability– Career Portfolio Manitoba
Internet of SubjectsPAOGA
ePortfolios for Health Increasing uptake
• Continuing Professional Development (CPD)• Revalidation• Pharmacy, Dentistry, Medicine, Nursing...• SkilSure in Ontario
– 6 regulated health bodies
• Royal College of Surgeons in Ireland• Royal College of Surgeons of England
Royal College of Surgeons of IrelandDetail
ePortfolios for Health Reflection on action
EuropeEIPIL-PAN, ALPS
AustraliaFlexible Learning Framework
www.flexiblelearning.net.au/content/e-portfolios
http://epcop.net.au
Gen Y vs. Gen X & Boomers
A plethora of ePortfolios…
Open Source/Web 2.0 growing…
The “Mahoodle” ecosystem
Export artefacts(learning products)
Blended learning•Synch/asynch, in class/online•Exposition•Assess for comprehension •Build knowledge
Collect, Select, Reflect…Artefacts, commentary, dialogueNetworks
Peers, mentors
Mahara tools:Blog, forum, views
“Single Sign On”
USER DRIVEN
INSTRUCTOR LED
Other Web 2.0 tools:
Human capitalEmployabilitySkills transferKSA asset building
Submit for recognitionLinks to artefacts & views; assignments, evidence for outcomes
CanadaCareer Portfolio Manitoba
• Adults in transition• Community based• Open source, open standards• Life stories and assessment• Socially aware• Globally inspired...locally relevant
Career Portfolio Manitobahttp://careerportfolio.mb.ca
So...takeaways from today• RPL and ePortfolios can reduce waste and increase
productivity in workforce development• Workplace RPL doesn’t have to cost a bomb, and
can easily pay for itself– Even baby steps can help your bottom line– Implementation can be phased to reduce risk
• Technology can help, but:– not for its own sake– beware of paving cowpaths: rationalize your current
processes• Public use of the Internet and Web 2.0 are
changing everything...
Phased approaches• On the beach
– Watching brief, further research
• Toe in the water– Get hands-on with Google, Web 2.0 tools– Investigate HRIS capabilities, local support
• Wading in– Proofs of concept, small implementations in particular
areas (e.g. talent management)– Develop business plans for senior management
• Full immersion– Develop an RFP for a fully managed system
Current local traction in RPL• WPLAR & Workplace Education Manitoba
– http://wem.mb.ca, http://wplar.ca (Beyond MB)• Career Portfolio Manitoba
– http://careerportfolio.mb.ca• Centre for Education and Work
– http://www.cewca.org• Red River College’s RPL Practitioner Program
– http://www.rrc.mb.ca/index.php?pid=636• MPLAN: Manitoba PLA Network
– http://mbplar.ca
Worth following• EIfEL - www.epforum.eu/• ere.net• Arbita.net• bersin.com• internettimealliance.com
– Jay Cross, Harold Jarche, Jane Hart
• epcop.net.au• twitter.com/donpresant
[email protected](204) 219-5933
Don Presant