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Your essential guide to understanding the size, scope and major players of the worldwide mobile industry. Serving as an invaluable guide for those in and outside the mobile space to enable better understanding of the worldwide mobile market, the third edition of this detailed and comprehensively updated handbook offers you all the essential market data required for business strategy and planning purposes, including: in-depth subscriber growth forecasts for leading countries, subscriber figures for key network operators across all major geographies, market share data, quarterly handset shipment figures, handset and infrastructure vendor profiles, analysis of popular handsets/smartphones, ARPU data, churn figures and so much more. Other report features include an introduction with performance comparisons of mobile vs. other media and major industries, to demonstrate how massive mobile truly is, and briefings on the four major aspects of the mobile industry: subscribers, revenues, handsets and infrastructure.

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Page 1: Worldwide Mobile Industry Handbook 2011 2015
Page 2: Worldwide Mobile Industry Handbook 2011 2015

© 2010, Portio Research. All Rights Reserved 1

Worldwide Mobile Industry Handbook 2011-2015

Page 3: Worldwide Mobile Industry Handbook 2011 2015

2 © 2010, Portio Research. All Rights Reserved

Worldwide Mobile Industry Handbook 2011-2015

Portio Research Limited.

Published November 2010 by Portio Research Limited © Copyright 2010.

www.portioresearch.com

[email protected]

Disclaimer and Legal Notices

Disclaimer Every care has been taken in the preparation of this study to ensure that the information contained herein is accurate, factual and correct to the best of our knowledge, at time of publishing. All opinions, suppositions, estimates and recommendations included in this document are solely the opinions of the authors unless otherwise stated. Portio Research Limited accepts no liability for any loss or damage or unforeseen consequential loss or damage arising from the use of the information contained within this document. The opinions, suppositions, estimates and recommendations within this document cannot be guaranteed, and readers use this information at their own risk. The information published in this document is subject to change without notice at any time, and Portio Research Limited accepts no liability or obligation to inform the reader of such changes.

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© 2010, Portio Research. All Rights Reserved 3

Worldwide Mobile Industry Handbook 2011-2015

Contents Introduction ............................................................................................................................13

Worldwide Mobile Market ................................................................................................................... 13 Subscribers ..................................................................................................................................... 13 Revenues ........................................................................................................................................ 14 Handsets ......................................................................................................................................... 15 Infrastructure ................................................................................................................................... 16

Mobile and Other Major Industries ..................................................................................................... 17 Revenue Comparison of Mobile and Other Major Industries ........................................................... 17

Mobile and Other Media ..................................................................................................................... 18 Mobile vs TV ................................................................................................................................... 18 Mobile vs Internet ............................................................................................................................ 18

Performance Comparison – Major Mobile Companies vs Other Big Companies ............................... 20 Telecommunications vs Other Industries in Fortune Global 500 ..................................................... 20 KPIs of Leading MNOs in Fortune Global 500 ................................................................................ 22

Mobile Subscriber Base ........................................................................................................26 Worldwide .......................................................................................................................................... 26 Western Europe ................................................................................................................................. 32

Austria ............................................................................................................................................. 36 Belgium ........................................................................................................................................... 37 Denmark .......................................................................................................................................... 37 Finland ............................................................................................................................................ 38 France ............................................................................................................................................. 39 Germany ......................................................................................................................................... 39 Ireland ............................................................................................................................................. 40 Italy.................................................................................................................................................. 41 The Netherlands .............................................................................................................................. 42 Norway ............................................................................................................................................ 42 Portugal ........................................................................................................................................... 43 Spain ............................................................................................................................................... 43 Sweden ........................................................................................................................................... 44 Switzerland ...................................................................................................................................... 45 The UK ............................................................................................................................................ 45

Eastern Europe .................................................................................................................................. 47 Belarus ............................................................................................................................................ 51 Bulgaria ........................................................................................................................................... 52 Croatia ............................................................................................................................................. 52 Czech Republic ............................................................................................................................... 53 Greece ............................................................................................................................................ 53 Hungary ........................................................................................................................................... 54 Lithuania .......................................................................................................................................... 54 Poland ............................................................................................................................................. 55 Romania .......................................................................................................................................... 56 Russia ............................................................................................................................................. 56 Serbia .............................................................................................................................................. 57 Slovakia ........................................................................................................................................... 58 Turkey ............................................................................................................................................. 58 Ukraine ............................................................................................................................................ 60

North America .................................................................................................................................... 61 Canada ............................................................................................................................................ 63 The US ............................................................................................................................................ 64

Latin America ..................................................................................................................................... 65 Argentina ......................................................................................................................................... 68 Brazil ............................................................................................................................................... 69 Chile ................................................................................................................................................ 70 Colombia ......................................................................................................................................... 70 Jamaica ........................................................................................................................................... 71 Mexico ............................................................................................................................................. 71 Peru ................................................................................................................................................. 72 Venezuela ....................................................................................................................................... 73

Asia Pacific ........................................................................................................................................ 74 Afghanistan ..................................................................................................................................... 78

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Worldwide Mobile Industry Handbook 2011-2015

Australia .......................................................................................................................................... 79 Bangladesh ..................................................................................................................................... 79 China ............................................................................................................................................... 80 Hong Kong ...................................................................................................................................... 81 India ................................................................................................................................................ 82 Indonesia ......................................................................................................................................... 82 Japan .............................................................................................................................................. 83 Kazakhstan ..................................................................................................................................... 84 Malaysia .......................................................................................................................................... 84 New Zealand ................................................................................................................................... 85 Pakistan .......................................................................................................................................... 85 The Philippines ................................................................................................................................ 86 Singapore ........................................................................................................................................ 87 South Korea .................................................................................................................................... 87 Taiwan ............................................................................................................................................. 88 Thailand .......................................................................................................................................... 89 Vietnam ........................................................................................................................................... 90

Africa and Middle East ....................................................................................................................... 91 Algeria ............................................................................................................................................. 95 Angola ............................................................................................................................................. 96 Bahrain ............................................................................................................................................ 96 DR of Congo ................................................................................................................................... 97 Egypt ............................................................................................................................................... 97 Ghana ............................................................................................................................................. 98 Iran .................................................................................................................................................. 99 Iraq ................................................................................................................................................ 100 Israel ............................................................................................................................................. 100 Jordan ........................................................................................................................................... 101 Kenya ............................................................................................................................................ 101 Kuwait ........................................................................................................................................... 102 Lesotho ......................................................................................................................................... 102 Morocco ........................................................................................................................................ 103 Mozambique .................................................................................................................................. 103 Nigeria ........................................................................................................................................... 104 Oman ............................................................................................................................................ 105 Qatar ............................................................................................................................................. 105 Saudi Arabia .................................................................................................................................. 106 South Africa ................................................................................................................................... 106 Sudan ............................................................................................................................................ 107 Syria .............................................................................................................................................. 108 Tanzania ....................................................................................................................................... 108 Tunisia ........................................................................................................................................... 109 The UAE ........................................................................................................................................ 109 Uganda .......................................................................................................................................... 110

Mobile Handset Market ........................................................................................................112 Overview .......................................................................................................................................... 112 Major Handset Vendors ................................................................................................................... 114

Nokia ............................................................................................................................................. 115 Samsung ....................................................................................................................................... 117 LG ................................................................................................................................................. 119 Sony Ericsson ............................................................................................................................... 121 Motorola ........................................................................................................................................ 123 Apple ............................................................................................................................................. 125 RIM ................................................................................................................................................ 127

Mobile Infrastructure Market ...............................................................................................130 Overview .......................................................................................................................................... 130 Future Outlook ................................................................................................................................. 130 Major Mobile Infrastructure Vendors ................................................................................................ 131

Alcatel-Lucent ............................................................................................................................... 132 Ericsson ........................................................................................................................................ 134 Nokia Siemens Networks .............................................................................................................. 137 ZTE ............................................................................................................................................... 139 Huawei Technologies .................................................................................................................... 141

Mobile Marketing Data .........................................................................................................145

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Worldwide Mobile Industry Handbook 2011-2015

Mobile Penetration — Top 20 Mobile Markets ................................................................................. 145 Mobile Penetration in Youth Segment — Top 20 Mobile Markets .................................................... 146 Data ARPU — Top 20 Mobile Markets ............................................................................................ 147

Key Telecom Technologies .................................................................................................149 Technologies ................................................................................................................................... 149

2G ................................................................................................................................................. 149 2.5G/2.75G .................................................................................................................................... 149 3G ................................................................................................................................................. 151 3.5G .............................................................................................................................................. 152 4G ................................................................................................................................................. 153

Network Components and Services ................................................................................................. 154 Backhaul ....................................................................................................................................... 154 Base Transceiver Station (BTS) .................................................................................................... 154 Mobile Services Switching Center (MSC) ...................................................................................... 154 Node-B .......................................................................................................................................... 154 IP Multimedia Subsystem (IMS) .................................................................................................... 154 Radio Access Network (RAN) ....................................................................................................... 155 Remote Access Virtual Private Network (VPN) ............................................................................. 155 Short Message Service Centre (SMSC) ........................................................................................ 155 Multimedia Message Service Centre (MMSC) .............................................................................. 155 SS7 ............................................................................................................................................... 156 Femtocell ....................................................................................................................................... 156 Thin Client ..................................................................................................................................... 156 Wireless Fidelity (Wi-Fi) ................................................................................................................ 156 National leased lines ..................................................................................................................... 157 International Private Leased Circuit (IPLC) ................................................................................... 157 Very Small Aperture Terminal (VSAT)........................................................................................... 157 Managed Services......................................................................................................................... 157 Voice over Internet Protocol (VoIP) ............................................................................................... 157 PCS networks ............................................................................................................................... 157 Orthogonal variable spreading factor (OVSF) ............................................................................... 158

Mobile Services................................................................................................................................ 158 Instant Messaging ......................................................................................................................... 158 Enterprise Services ....................................................................................................................... 158 Mobile e-mail ................................................................................................................................. 159 Location Based Services ............................................................................................................... 159 Mobile Video Service Technologies .............................................................................................. 159 Mobile Gaming Services ............................................................................................................... 160 Augmented Reality (AR) ................................................................................................................ 160 Cloud Computing .......................................................................................................................... 160

Appendices ...........................................................................................................................162 Glossary ........................................................................................................................................ 163 Portio Research Classifications ..................................................................................................... 175 Companies Mentioned in this Report ............................................................................................ 176 About the Authors.......................................................................................................................... 186 Also available from Portio Research Limited ................................................................................. 187

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Worldwide Mobile Industry Handbook 2011-2015

List of Figures

Figure 1: Mobile Subscribers — Worldwide (In Million, End 2009 – End 2015F) ................................................. 14 Figure 2: Mobile Service Revenues — Worldwide (In USD Billion, End 2009 – End 2015F) ............................... 15 Figure 3: Mobile Handset Shipments — Worldwide (In Million, 2009– 2015F) ..................................................... 15 Figure 4: Mobile Equipment Spend — Worldwide (In USD Billion, 2009 – 2015F) ............................................... 16 Figure 5: Revenues of Major Industries — Worldwide (In USD Billion, End 2008 & End 2009) ........................... 17 Figure 6: Comparison of Mobile Services with Other Industries — Year-on-year Growth in Revenue (2009) ...... 17 Figure 7: Mobile Handset and TV Shipments — Worldwide (In Million, 2009 & 2010F) ....................................... 18 Figure 8: Mobile Subscribers and Internet Users — Worldwide (In Million, End 2009 & End 2010F) ................... 19 Figure 9: Mobile Subscribers and Internet Users — The US, the UK and BRIC Nations (In Million, End 2010F) 19 Figure 10: Break-out of Fortune Global 500 Companies by Industry (Worldwide, End 2009) ................................ 20 Figure 11: Performance Comparison of Market Leaders across Various Industries (End 2009) ............................ 22 Figure 12: Mobile Subscribers — Worldwide (In Million, End 2009 – End 2015F) ................................................. 26 Figure 13: Worldwide Mobile Subscriber Base — Regional Contribution (2010F) ................................................. 27 Figure 14: Worldwide Mobile Subscriber Base — Regional Contribution (2015F) ................................................. 28 Figure 15: Top 10 Countries by Mobile Subscriber Additions — Worldwide (In Million, End 2009 – End 2015F) .. 29 Figure 16: Top 10 Countries by CAGR of Mobile Subscriber Base — Worldwide (In Percent, End 2009 – End

2015F) .................................................................................................................................................. 30 Figure 17: Technology Forecast — Worldwide (In Million, End 2009 – End 2015F) .............................................. 31 Figure 18: Mobile Subscribers — Western Europe (In Million, End 2009 – End 2015F) ........................................ 32 Figure 19: Top 10 Countries by CAGR of Mobile Subscriber Base — Western Europe (In Percent, End 2009 –

End 2015F) ........................................................................................................................................... 34 Figure 20: Technology Forecast — Western Europe (In Million, End 2009 – End 2015F) ..................................... 36 Figure 21: Mobile Subscribers — Eastern Europe (In Million, End 2009 – End 2015F) ......................................... 47 Figure 22: Top 10 Countries by CAGR of Mobile Subscriber Base — Eastern Europe (In Percent, End 2009 – End

2015F) .................................................................................................................................................. 49 Figure 23: Technology Forecast — Eastern Europe (In Million, End 2009 – End 2015F) ...................................... 51 Figure 24: Mobile Subscribers — North America (In Million, End 2009 – End 2015F) ........................................... 61 Figure 25: Technology Forecast — North America (In Million, End 2009 – End 2015F) ........................................ 63 Figure 26: Mobile Subscribers — Latin America (In Million, End 2009 – End 2015F) ............................................ 65 Figure 27: Top 5 Countries by CAGR of Mobile Subscriber Base — Latin America (In Percent, End 2009 – End

2015F) .................................................................................................................................................. 66 Figure 28: Technology Forecast — Latin America (In Million, End 2009 – End 2015F) ......................................... 68 Figure 29: Mobile Subscribers — Asia Pacific (In Million, End 2009 – End 2015F) ................................................ 74 Figure 30: Top 10 Countries by CAGR of Mobile Subscriber Base — Asia Pacific (In Percent, End 2009 – End

2015F) .................................................................................................................................................. 76 Figure 31: Technology Forecast — Asia Pacific (In Million, End 2009 – End 2015F) ............................................. 78 Figure 32: Mobile Subscribers — Africa and Middle East (In Million, End 2009 – End 2015F) .............................. 91 Figure 33: Top 10 Countries by CAGR of Mobile Subscriber Base — Africa and Middle East (In Percent, End

2009 – End 2015F) ............................................................................................................................... 93 Figure 34: Technology Forecast — Africa and Middle East (In Million, End 2009 – End 2015F) ........................... 95 Figure 35: Mobile Handset Shipments Worldwide (In Million, 2009– 2015F) ....................................................... 112 Figure 36: Smartphone Shipments as a Percentage of Handset Shipments – Worldwide (In Million, 2009 – 2015F)

............................................................................................................................................................ 112 Figure 37: Market Share — Handset Vendors (Q2 2010)..................................................................................... 114 Figure 38: Market Share — Nokia (In Percent, Q1 2008 – Q2 2010) ................................................................... 115 Figure 39: Market Share — Samsung (In Percent, Q1 2008 – Q2 2010) ............................................................. 117 Figure 40: Market Share — LG (In Percent, Q1 2008 – Q2 2010) ....................................................................... 119 Figure 41: Market Share — Sony Ericsson (In Percent, Q1 2008 – Q2 2010) ..................................................... 121 Figure 42: Market Share — Motorola (In Percent, Q1 2008 – Q2 2010) .............................................................. 123 Figure 43: Market Share — Apple (In Percent, Q1 2008 – Q2 2010) ................................................................... 125 Figure 44: Market Share — RIM (In Percent, Q1 2008 – Q2 2010) ...................................................................... 127 Figure 45: Mobile Equipment Spend — Worldwide (In USD Billion, 2008 – 2015F) ............................................. 130 Figure 46: Market Share of Mobile Infrastructure Vendors (Q2 2010) .................................................................. 131 Figure 47: Revenues – Alcatel-Lucent (In USD million, Q2 2009 – Q2 2010) ...................................................... 132 Figure 48: Revenue Break-out by Geography – Alcatel-Lucent (Q2 2010) .......................................................... 133 Figure 49: Revenues – Ericsson (In USD million, Q2 2009 – Q2 2010) ............................................................... 134

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Worldwide Mobile Industry Handbook 2011-2015

Figure 50: Revenue Break-out by Geography – Ericsson (Q2 2010) ................................................................... 135 Figure 51: Revenues – Nokia Siemens Networks (In USD million, Q2 2009 – Q2 2010) ..................................... 137 Figure 52: Revenue Break-out by Geography – Nokia Siemens Networks (Q2 2010) ......................................... 138 Figure 53: Revenues – ZTE (In USD million, 2008 – H1 2010) ............................................................................ 139 Figure 54: Revenue Break-out by Geography – ZTE (H1 2010) .......................................................................... 140 Figure 55: Revenues – Huawei (In USD million, 2008-2009) ............................................................................... 141 Figure 56: Revenue Break-out by Geography – Huawei (2009) ........................................................................... 142 Figure 57: Technology Evolution – 2G ................................................................................................................. 149 Figure 58: Technology Evolution –2.5G and 2.75G .............................................................................................. 150 Figure 59: Technology Evolution – 3G ................................................................................................................. 151 Figure 60: Technology Evolution – 3.5G .............................................................................................................. 152 Figure 61: Technology Evolution – 4G ................................................................................................................. 153 Figure 62: Network Architecture — Wireless Networks ........................................................................................ 155 Figure 63: Femtocells: How they Operate? .......................................................................................................... 156

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Worldwide Mobile Industry Handbook 2011-2015

List of Tables

Table 1: KPIs of Market Leaders Across Various Industries (End 2008 & End 2009) ......................................... 21 Table 2: KPIs of Leading MNOs in Global Fortune 500 Companies (End 2008 & End 2009) ............................. 23 Table 3: Revenue Per Employee and Operating Profit Per Employee of Leading MNOs (In USD, End 2009) ... 24 Table 4: Mobile Subscribers — Worldwide (In Million, End 2009 – End 2015F) ................................................. 27 Table 5: Top 10 Countries by Q2 2010 Mobile Subscriber Base — Worldwide (In Million, Q2 2010) ................ 28 Table 6: Top 10 Markets by Mobile Subscriber Base Growth (In Million, End 2009 – Q2 2010) ......................... 29 Table 7: Top 10 Operators by Q2 2010 Mobile Subscriber Base — Worldwide (In Million, Q1 2010 & Q2 2010)

.............................................................................................................................................................. 31 Table 8: Major Markets’ Mobile Subscriber Base — Western Europe (In Million, End 2009 – End 2015F) ....... 33 Table 9: Top 20 Operators by Mobile Subscriber Base — Western Europe (In Million, Q2 2010) ..................... 35 Table 10: Mobile Subscribers and Penetration — Austria (End 2009 – End 2015F) ............................................. 36 Table 11: Key MNOs’ Mobile Subscribers — Austria (In Million, End 2009 – Q2 2010) ........................................ 36 Table 12: Mobile Subscribers and Penetration — Belgium (End 2009 – End 2015F) ........................................... 37 Table 13: Key MNOs’ Mobile Subscribers — Belgium (In Million, End 2009 – Q2 2010) ...................................... 37 Table 14: Mobile Subscribers and Penetration — Denmark (End 2009 – End 2015F) ......................................... 37 Table 15: Key MNOs’ Mobile Subscribers — Denmark (In Million, End 2009 – Q2 2010) .................................... 38 Table 16: Mobile Subscribers and Penetration — Finland (End 2009 – End 2015F) ............................................ 38 Table 17: Key MNOs’ Mobile Subscribers — Finland (In Million, End 2009 – Q2 2010) ....................................... 38 Table 18: Mobile Subscribers and Penetration — France (End 2009 – End 2015F) ............................................. 39 Table 19: Key MNOs’ Mobile Subscribers — France (In Million, End 2009 – Q2 2010) ........................................ 39 Table 20: Mobile Subscribers and Penetration — Germany (End 2009 – End 2015F) ......................................... 39 Table 21: Key MNOs’ Mobile Subscribers — Germany (In Million, End 2009 – Q2 2010) .................................... 40 Table 22: Mobile Subscribers and Penetration — Ireland (End 2009 – End 2015F) ............................................. 40 Table 23: Key MNOs’ Mobile Subscribers — Ireland (In Million, End 2009 – Q2 2010) ........................................ 41 Table 24: Mobile Subscribers and Penetration — Italy (End 2009 – End 2015F) ................................................. 41 Table 25: Key MNOs’ Mobile Subscribers — Italy (In Million, End 2009 – Q2 2010) ............................................ 41 Table 26: Mobile Subscribers and Penetration — The Netherlands (End 2009 – End 2015F).............................. 42 Table 27: Key MNOs’ Mobile Subscribers — The Netherlands (In Million, End 2009 – Q2 2010) ........................ 42 Table 28: Mobile Subscribers and Penetration — Norway (End 2009 – End 2015F) ............................................ 42 Table 29: Key MNOs’ Mobile Subscribers — Norway (In Million, End 2009 – Q2 2010) ....................................... 42 Table 30: Mobile Subscribers and Penetration — Portugal (End 2009 – End 2015F) ........................................... 43 Table 31: Key MNOs’ Mobile Subscribers — Portugal (In Million, End 2009 – Q2 2010)...................................... 43 Table 32: Mobile Subscribers and Penetration — Spain (End 2009 – End 2015F) ............................................... 43 Table 33: Key MNOs’ Mobile Subscribers — Spain (In Million, End 2009 – Q2 2010) .......................................... 43 Table 34: Mobile Subscribers and Penetration — Sweden (End 2009 – End 2015F) ........................................... 44 Table 35: Key MNOs’ Mobile Subscribers — Sweden (In Million, End 2009 – Q2 2010) ...................................... 44 Table 36: Mobile Subscribers and Penetration — Switzerland (End 2009 – End 2015F) ..................................... 45 Table 37: Key MNOs’ Mobile Subscribers — Switzerland (In Million, End 2009 – Q2 2010) ................................ 45 Table 38: Mobile Subscribers and Penetration — The UK (End 2009 – End 2015F) ............................................ 45 Table 39: Key MNOs’ Mobile Subscribers — The UK (In Million, End 2009 – Q2 2010) ....................................... 46 Table 40: Major Markets’ Mobile Subscriber Base — Eastern Europe (In Million, End 2009 – End 2015F) ........ 48 Table 41: Top 20 Operators by Mobile Subscriber Base — Eastern Europe (In Million, Q2 2010) ...................... 50 Table 42: Mobile Subscribers and Penetration — Belarus (End 2009 – End 2015F) ............................................ 51 Table 43: Key MNOs’ Mobile Subscribers — Belarus (In Million, End 2009 – Q2 2010) ....................................... 51 Table 44: Mobile Subscribers and Penetration — Bulgaria (End 2009 – End 2015F) ........................................... 52 Table 45: Key MNOs’ Mobile Subscribers — Bulgaria (In Million, End 2009 – Q2 2010) ...................................... 52 Table 46: Mobile Subscribers and Penetration — Croatia (End 2009 – End 2015F) ............................................ 52 Table 47: Key MNOs’ Mobile Subscribers — Croatia (In Million, End 2009 – Q2 2010) ....................................... 52 Table 48: Mobile Subscribers and Penetration — Czech Republic (End 2009 – End 2015F) ............................... 53 Table 49: Key MNOs’ Mobile Subscribers — Czech Republic (In Million, End 2009 – Q2 2010) .......................... 53 Table 50: Mobile Subscribers and Penetration — Greece (End 2009 – End 2015F) ............................................ 53 Table 51: Key MNOs’ Mobile Subscribers — Greece (In Million, End 2009 – Q2 2010) ....................................... 53 Table 52: Mobile Subscribers and Penetration — Hungary (End 2009 – End 2015F) .......................................... 54 Table 53: Key MNOs’ Mobile Subscribers — Hungary (In Million, End 2009 – Q2 2010) ..................................... 54 Table 54: Mobile Subscribers and Penetration — Lithuania (End 2009 – End 2015F) ......................................... 54 Table 55: Key MNOs’ Mobile Subscribers — Lithuania (In Million, End 2009 – Q2 2010) .................................... 55

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Table 56: Mobile Subscribers and Penetration — Poland (End 2009 – End 2015F) ............................................. 55 Table 57: Key MNOs’ Mobile Subscribers — Poland (In Million, End 2009 – Q2 2010) ........................................ 55 Table 58: Mobile Subscribers and Penetration — Romania (End 2009 – End 2015F) .......................................... 56 Table 59: Key MNOs’ Mobile Subscribers — Romania (In Million, End 2009 – Q2 2010)..................................... 56 Table 60: Mobile Subscribers and Penetration — Russia (End 2009 – End 2015F) ............................................. 56 Table 61: Key MNOs’ Mobile Subscribers — Russia (In Million, End 2009 – Q2 2010) ........................................ 57 Table 62: Mobile Subscribers and Penetration — Serbia (End 2009 – End 2015F) .............................................. 57 Table 63: Key MNOs’ Mobile Subscribers — Serbia (In Million, End 2009 – Q2 2010) ........................................ 57 Table 64: Mobile Subscribers and Penetration — Slovakia (End 2009 – End 2015F) .......................................... 58 Table 65: Key MNOs’ Mobile Subscribers — Slovakia (In Million, End 2009 – Q2 2010) ..................................... 58 Table 66: Mobile Subscribers and Penetration — Turkey (End 2009 – End 2015F) ............................................. 58 Table 67: Key MNOs’ Mobile Subscribers — Turkey (In Million, End 2009 – Q2 2010) ........................................ 59 Table 68: Mobile Subscribers and Penetration — Ukraine (End 2009 – End 2015F) ............................................ 60 Table 69: Key MNOs’ Mobile Subscribers — Ukraine (In Million, End 2009 – Q2 2010)....................................... 60 Table 70: Countries’ Mobile Subscriber Base — North America (In Million, End 2009 – End 2015F) .................. 62 Table 71: Top Operators by Mobile Subscriber Base — North America (In Million, Q2 2010) ............................. 62 Table 72: Mobile Subscribers and Penetration — Canada (End 2009 – End 2015F) ........................................... 63 Table 73: Key MNOs’ Mobile Subscribers — Canada (In Million, End 2009 – Q2 2010) ...................................... 63 Table 74: Mobile Subscribers and Penetration — The US (End 2009 – End 2015F) ............................................ 64 Table 75: Key MNOs’ Mobile Subscribers — The US (In Million, End 2009 – Q2 2010) ....................................... 64 Table 76: Major Markets’ Mobile Subscriber Base — Latin America (In Million, End 2009 – End 2015F) ........... 66 Table 77: Top 20 Operators by Mobile Subscriber Base — Latin America (In Million, Q2 2010) ......................... 67 Table 78: Mobile Subscribers and Penetration — Argentina (End 2009 – End 2015F) ......................................... 68 Table 79: Key MNOs’ Mobile Subscribers — Argentina (In Million, End 2009 – Q2 2010).................................... 68 Table 80: Mobile Subscribers and Penetration — Brazil (End 2009 – End 2015F) ............................................... 69 Table 81: Key MNOs’ Mobile Subscribers — Brazil (In Million, End 2009 – Q2 2010) .......................................... 69 Table 82: Mobile Subscribers and Penetration — Chile (End 2009 – End 2015F) ................................................ 70 Table 83: Key MNOs’ Mobile Subscribers — Chile (In Million, End 2009 – Q2 2010) ........................................... 70 Table 84: Mobile Subscribers and Penetration — Colombia (End 2009 – End 2015F) ......................................... 70 Table 85: Key MNOs’ Mobile Subscribers — Colombia (In Million, End 2009 – Q2 2010) .................................... 70 Table 86: Mobile Subscribers and Penetration — Jamaica (End 2009 – End 2015F) ........................................... 71 Table 87: Key MNOs’ Mobile Subscribers — Jamaica (In Million, End 2009 – Q2 2010)...................................... 71 Table 88: Mobile Subscribers and Penetration — Mexico (End 2009 – End 2015F) ............................................. 71 Table 89: Key MNOs’ Mobile Subscribers — Mexico (In Million, End 2009 – Q2 2010) ....................................... 72 Table 90: Mobile Subscribers and Penetration — Peru (End 2009 – End 2015F) ................................................ 72 Table 91: Key MNOs’ Mobile Subscribers — Peru (In Million, End 2009 – Q2 2010) ........................................... 72 Table 92: Mobile Subscribers and Penetration — Venezuela (End 2009 – End 2015F) ....................................... 73 Table 93: Key MNOs’ Mobile Subscribers — Venezuela (In Million, End 2009 – Q2 2010) .................................. 73 Table 94: Major Markets’ Subscriber Base — Asia Pacific (In Million, End 2009 – End 2015F) .......................... 75 Table 95: Top 20 Operators by Mobile Subscriber Base — Asia Pacific (In Million, Q2 2010)............................. 77 Table 96: Mobile Subscribers and Penetration — Afghanistan (End 2009 – End 2015F) ..................................... 78 Table 97: Key MNOs’ Mobile Subscribers — Afghanistan (In Million, End 2009 – Q2 2010) ................................ 78 Table 98: Mobile Subscribers and Penetration — Australia (End 2009 – End 2015F) .......................................... 79 Table 99: Key MNOs’ Mobile Subscribers — Australia (In Million, End 2009 – Q2 2010) ..................................... 79 Table 100: Mobile Subscribers and Penetration — Bangladesh (End 2009 – End 2015F) ..................................... 79 Table 101: Key MNOs’ Mobile Subscribers — Bangladesh (In Million, End 2009 – Q2 2010) ................................ 80 Table 102: Mobile Subscribers and Penetration — China (End 2009 – End 2015F) ............................................... 80 Table 103: Key MNOs’ Mobile Subscribers — China (In Million, End 2009 – Q2 2010) ......................................... 80 Table 104: Mobile Subscribers and Penetration — Hong Kong (End 2009 – End 2015F) ...................................... 81 Table 105: Key MNOs’ Mobile Subscribers — Hong Kong (In Million, End 2009 – Q2 2010) ................................. 81 Table 106: Mobile Subscribers and Penetration — India (End 2009 – End 2015F) ................................................ 82 Table 107: Key MNOs’ Mobile Subscribers — India (In Million, End 2009 – Q2 2010) ........................................... 82 Table 108: Mobile Subscribers and Penetration — Indonesia (End 2009 – End 2015F) ........................................ 82 Table 109: Key MNOs’ Mobile Subscribers — Indonesia (In Million, End 2009 – Q2 2010) ................................... 83 Table 110: Mobile Subscribers and Penetration — Japan (End 2009 – End 2015F) .............................................. 83 Table 111: Key MNOs’ Mobile Subscribers — Japan (In Million, End 2009 – Q2 2010) ......................................... 83 Table 112: Mobile Subscribers and Penetration — Kazakhstan (End 2009 – End 2015F) ..................................... 84 Table 113: Key MNOs’ Mobile Subscribers — Kazakhstan (In Million, End 2009 – Q2 2010) ................................ 84

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10 © 2010, Portio Research. All Rights Reserved

Worldwide Mobile Industry Handbook 2011-2015

Table 114: Mobile Subscribers and Penetration — Malaysia (End 2009 – End 2015F) .......................................... 84 Table 115: Key MNOs’ Mobile Subscribers — Malaysia (In Million, End 2009 – Q2 2010) ..................................... 84 Table 116: Mobile Subscribers and Penetration — New Zealand (End 2009 – End 2015F) ................................... 85 Table 117: Key MNOs’ Mobile Subscribers — New Zealand (In Million, End 2009 – Q2 2010) .............................. 85 Table 118: Mobile Subscribers and Penetration — Pakistan (End 2009 – End 2015F) .......................................... 85 Table 119: Key MNOs’ Mobile Subscribers — Pakistan (In Million, End 2009 – Q2 2010) ..................................... 86 Table 120: Mobile Subscribers and Penetration — The Philippines (End 2009 – End 2015F)................................ 86 Table 121: Key MNOs’ Mobile Subscribers — The Philippines (In Million, End 2009 – Q2 2010) .......................... 86 Table 122: Mobile Subscribers and Penetration — Singapore (End 2009 – End 2015F) ........................................ 87 Table 123: Key MNOs’ Mobile Subscribers — Singapore (In Million, End 2009 – Q2 2010)................................... 87 Table 124: Mobile Subscribers and Penetration — South Korea (End 2009 – End 2015F) .................................... 87 Table 125: Key MNOs’ Mobile Subscribers — South Korea (In Million, End 2009 – Q2 2010) ............................... 88 Table 126: Mobile Subscribers and Penetration — Taiwan (End 2009 – End 2015F) ............................................ 88 Table 127: Key MNOs’ Mobile Subscribers — Taiwan (In Million, End 2009 – Q2 2010) ....................................... 88 Table 128: Mobile Subscribers and Penetration — Thailand (End 2009 – End 2015F) .......................................... 89 Table 129: Key MNOs’ Mobile Subscribers — Thailand (In Million, End 2009 – Q2 2010) ..................................... 89 Table 130: Mobile Subscribers and Penetration — Vietnam (End 2009 – End 2015F) ........................................... 90 Table 131: Key MNOs’ Mobile Subscribers — Vietnam (In Million, End 2009 – Q2 2010) ...................................... 90 Table 132: Major Markets’ Mobile Subscriber Base — Africa and Middle East (In Million, End 2009 – End 2015F)

.............................................................................................................................................................. 92 Table 133: Top 20 Operators by Mobile Subscriber Base — Africa and Middle East (In Million, Q2 2010) ........... 94 Table 134: Mobile Subscribers and Penetration — Algeria (End 2009 – End 2015F) ............................................. 95 Table 135: Key MNOs’ Mobile Subscribers — Algeria (In Million, End 2009 – Q2 2010) ........................................ 95 Table 136: Mobile Subscribers and Penetration — Angola (End 2009 – End 2015F) ............................................ 96 Table 137: Key MNOs’ Mobile Subscribers — Angola (In Million, End 2009 – Q2 2010) ........................................ 96 Table 138: Mobile Subscribers and Penetration — Bahrain (End 2009 – End 2015F) ........................................... 96 Table 139: Key MNOs’ Mobile Subscribers — Bahrain (In Million, End 2009 – Q2 2010)....................................... 96 Table 140: Mobile Subscribers and Penetration — DR of Congo (End 2009 – End 2015F) ................................... 97 Table 141: Key MNOs’ Mobile Subscribers — DR of Congo (In Million, End 2009 – Q2 2010) .............................. 97 Table 142: Mobile Subscribers and Penetration — Egypt (End 2009 – End 2015F) ............................................... 97 Table 143: Key MNOs’ Mobile Subscribers — Egypt (In Million, End 2009 – Q2 2010) .......................................... 98 Table 144: Mobile Subscribers and Penetration — Ghana (End 2009 – End 2015F) ............................................. 98 Table 145: Key MNOs’ Mobile Subscribers — Ghana (In Million, End 2009 – Q2 2010) ........................................ 99 Table 146: Mobile Subscribers and Penetration — Iran (End 2009 – End 2015F) .................................................. 99 Table 147: Key MNOs’ Mobile Subscribers — Iran (In Million, End 2009 – Q2 2010) ............................................. 99 Table 148: Mobile Subscribers and Penetration — Iraq (End 2009 – End 2015F) ................................................ 100 Table 149: Key MNOs’ Mobile Subscribers — Iraq (In Million, End 2009 – Q2 2010) ........................................... 100 Table 150: Mobile Subscribers and Penetration — Israel (End 2009 – End 2015F) ............................................. 100 Table 151: Key MNOs’ Mobile Subscribers — Israel (In Million, End 2009 – Q2 2010) ........................................ 100 Table 152: Mobile Subscribers and Penetration — Jordan (End 2009 – End 2015F) ........................................... 101 Table 153: Key MNOs’ Mobile Subscribers — Jordan (In Million, End 2009 – Q2 2010) ...................................... 101 Table 154: Mobile Subscribers and Penetration — Kenya (End 2009 – End 2015F) ............................................ 101 Table 155: Key MNOs’ Mobile Subscribers — Kenya (In Million, End 2009 – Q2 2010) ....................................... 101 Table 156: Mobile Subscribers and Penetration — Kuwait (End 2009 – End 2015F) ........................................... 102 Table 157: Key MNOs’ Mobile Subscribers — Kuwait (In Million, End 2009 – Q2 2010) ...................................... 102 Table 158: Mobile Subscribers and Penetration — Lesotho (End 2009 – End 2015F) ......................................... 102 Table 159: Key MNOs’ Mobile Subscribers — Lesotho (In Million, End 2009 – Q2 2010) .................................... 102 Table 160: Mobile Subscribers and Penetration — Morocco (End 2009 – End 2015F) ........................................ 103 Table 161: Key MNOs’ Mobile Subscribers — Morocco (In Million, End 2009 – Q2 2010) ................................... 103 Table 162: Mobile Subscribers and Penetration — Mozambique (End 2009 – End 2015F) ................................. 103 Table 163: Key MNOs’ Mobile Subscribers — Mozambique (In Million, End 2009 – Q2 2010) ............................ 103 Table 164: Mobile Subscribers and Penetration — Nigeria (End 2009 – End 2015F) ........................................... 104 Table 165: Key MNOs’ Mobile Subscribers — Nigeria (In Million, End 2009 – Q2 2010) ..................................... 104 Table 166: Mobile Subscribers and Penetration — Oman (End 2009 – End 2015F) ............................................ 105 Table 167: Key MNOs’ Mobile Subscribers — Oman (In Million, End 2009 – Q2 2010) ....................................... 105 Table 168: Mobile Subscribers and Penetration — Qatar (End 2009 – End 2015F) ............................................. 105 Table 169: Key MNOs’ Mobile Subscribers — Qatar (In Million, End 2009 – Q2 2010) ........................................ 105 Table 170: Mobile Subscribers and Penetration — Saudi Arabia (End 2009 – End 2015F) ................................. 106

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© 2010, Portio Research. All Rights Reserved 11

Worldwide Mobile Industry Handbook 2011-2015

Table 171: Key MNOs’ Mobile Subscribers — Saudi Arabia (In Million, End 2009 – Q2 2010) ............................ 106 Table 172: Mobile Subscribers and Penetration — South Africa (End 2009 – End 2015F) .................................. 106 Table 173: Key MNOs’ Mobile Subscribers — South Africa (In Million, End 2009 – Q2 2010) ............................. 107 Table 174: Mobile Subscribers and Penetration — Sudan (End 2009 – End 2015F) ............................................ 107 Table 175: Key MNOs’ Mobile Subscribers — Sudan (In Million, End 2009 – Q2 2010) ...................................... 107 Table 176: Mobile Subscribers and Penetration — Syria (End 2009 – End 2015F) .............................................. 108 Table 177: Key MNOs’ Mobile Subscribers — Syria (In Million, End 2009 – Q2 2010) ......................................... 108 Table 178: Mobile Subscribers and Penetration — Tanzania (End 2009 – End 2015F) ....................................... 108 Table 179: Key MNOs’ Mobile Subscribers — Tanzania (In Million, End 2009 – Q2 2010) .................................. 108 Table 180: Mobile Subscribers and Penetration — Tunisia (End 2009 – End 2015F) .......................................... 109 Table 181: Key MNOs’ Mobile Subscribers — Tunisia (In Million, End 2009 – Q2 2010) ..................................... 109 Table 182: Mobile Subscribers and Penetration — The UAE (End 2009 – End 2015F) ....................................... 109 Table 183: Key MNOs’ Mobile Subscribers — The UAE (In Million, End 2009 – Q2 2010) .................................. 110 Table 184: Mobile Subscribers and Penetration — Uganda (End 2009 – End 2015F) ......................................... 110 Table 185: Key MNOs’ Mobile Subscribers — Uganda (In Million, End 2009 – Q2 2010) .................................... 110 Table 186: Mobile Handset Shipments — Leading Vendors (In Million, Q1 2008 – Q2 2010) .............................. 113 Table 187: Mobile Handset Shipments and Market Share — Nokia (Q1 2008 – Q2 2010) ................................... 115 Table 188: Mobile Handset Shipments and Market Share — Samsung (Q1 2008 – Q2 2010) ............................. 117 Table 189: Mobile Handset Shipments and Market Share — LG (Q1 2008 – Q2 2010) ....................................... 119 Table 190: Mobile Handset Shipments and Market Share — Sony Ericsson (Q1 2008 – Q2 2010) ..................... 121 Table 191: Mobile Handset Shipments and Market Share — Motorola (Q1 2008 – Q2 2010) .............................. 123 Table 192: Mobile Handset Shipments and Market Share — Apple (Q1 2008 – Q2 2010) ................................... 125 Table 193: Mobile Handset Shipments and Market Share — RIM (Q1 2008 – Q2 2010) ..................................... 127 Table 194: Top 20 Markets by Mobile Subscriber Base and their Penetration — Worldwide (Q2 2010) ............. 145 Table 195: Youth Mobile Penetration in the Top 20 Mobile Subscribers Markets — Worldwide (In Percent, Q2

2010) .................................................................................................................................................. 146 Table 196: Monthly Mobile Data ARPU in the Top 20 Mobile Subscribers Markets — Worldwide (In USD, Q2

2010) .................................................................................................................................................. 147

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12 © 2010, Portio Research. All Rights Reserved

Worldwide Mobile Industry Handbook 2011-2015

Chapter 1 Introduction

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© 2010, Portio Research. All Rights Reserved 13

Worldwide Mobile Industry Handbook 2011-2015

Introduction Worldwide Mobile Market

Mobile communications has undoubtedly revolutionised the telecommunications industry. Year after year the mobile market has reported significant growth worldwide. The exceptional growth in Western markets is mirrored by that in the emerging markets of Asia Pacific, and it has now smoothly transitioned in the Africa and Middle East region also. Advanced networks, attractive tariff plans, affordable handsets and the availability of enhanced data services such as mobile apps, mobile payments and high-speed mobile Internet have fuelled the growth and increased demand manifold over the essential. However, intense competition, fierce price wars and commoditisation of voice in some markets have led to a decline in average revenue per user (ARPU). As a result, MNOs are focussing on offering value-added services to increase per-user revenue. Also, they are taking initiatives to increase and maintain their subscriber base, through wider network areas and upgraded networks. The section below briefly discusses the four major aspects of the mobile industry — Subscribers, Revenues, Handsets and Infrastructure.1

Subscribers • The number of mobile subscribers worldwide stood at 4.7 billion at end-2009. The subscriber

base is forecast to increase at a Compound Annual Growth Rate (CAGR) of 7.9 percent between 2009 and 2015 to reach nearly 7.4 billion by end-2015.

• The emerging markets of Asia Pacific, and Africa and Middle East, with a CAGR of more than 10 percent over 2009–2015, are expected to drive growth of the worldwide mobile subscriber base.

• The advanced markets of North America and Western Europe are approaching saturation, with most of the markets having close to or more than 100 percent mobile penetration.

• Mobile subscribers worldwide are gradually shifting to 3G and higher networks, and users in these segments are forecast to account for over 60 percent of total subscribers by end-2015 as against 16.7 percent at end-2009.

1 Note: All numbers used in this report are from Portio Research sources, unless otherwise stated.

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14 © 2010, Portio Research. All Rights Reserved

Worldwide Mobile Industry Handbook 2011-2015

Figure 1: Mobile Subscribers — Worldwide (In Million, End 2009 – End 2015F)

Source: Portio Research Ltd.

F – Forecasted

Revenues • In 2009, mobile services generated over USD 1 trillion in revenues worldwide, and this is now

expected to reach over USD 1.7 trillion by end-2015.2 • Service revenue is forecast to grow at a CAGR of 8.7 percent between 2009 and 2015. • Service revenue growth is expected to outpace mobile subscriber growth by end-2012; the launch

of advanced network technologies, such as LTE and WiMAX will significantly boost the uptake of data services and, in turn, higher data revenues in developed markets. The emerging markets are also witnessing an upward trend in the adoption of data services, offering impetus to service revenues.

• Mobile ARPU is declining worldwide due to increased acquisition of users in the low-value and rural segments, fierce price competition and commoditisation of voice services.

2, 3 Note: All numbers used in this report are from Portio Research sources, unless otherwise stated.

4,655.85,254.6

5,787.16,262.5

6,675.17,037.9 7,351.5

0

2000

4000

6000

8000

10000

2009 2010F 2011F 2012F 2013F 2014F 2015F

Mob

ile S

ubsc

riber

s

(In

Mill

ion)

Year

Page 16: Worldwide Mobile Industry Handbook 2011 2015

© 2010, Portio Research. All Rights Reserved 15

Worldwide Mobile Industry Handbook 2011-2015

Figure 2: Mobile Service Revenues — Worldwide (In USD Billion, End 2009 – End 2015F)

Source: Portio Research Ltd.

F – Forecasted

Handsets • Handset shipments are forecast to total 1.3 billion at end-2010, 142 million more than that in

2009. • With a market share of nearly 35 percent in Q2 2010, Nokia still leads the handset vendor market;

Samsung and LG jointly account for nearly one-third share of the handset vendor market. • With a year-on-year decline of over 40 percent in market share from Q2 2009 to Q2 2010,

Motorola and Sony Ericsson are worst hit by the economic downturn. • With the launch of iPhone OS4, Apple recorded an increase in handset shipments in the first half

of 2010 as compared with that in the first half of 2009, leading to an increased market share. • The strongly evolving mobile enterprise segment continues to underpin the growth of BlackBerry

and also other vendors focusing on the enterprise segment, such as Microsoft and HTC.

Figure 3: Mobile Handset Shipments — Worldwide (In Million, 2009– 2015F)

Source: Portio Research Ltd.

F – Forecasted

1,053.01,174.9

1,292.51,416.2

1,531.41,639.2

1,737.8

0

400

800

1200

1600

2000

2009 2010F 2011F 2012F 2013F 2014F 2015F

Mob

ile S

ervi

ce R

even

ues

(In

US

D B

illio

n)

Year

1,165.61,307.9

1,375.41,481.7

1,600.31,687.5

1,752.4

200

600

1,000

1,400

1,800

2009 2010F 2011F 2012F 2013F 2014F 2015FMob

ile H

ands

et S

hipm

ents

(In

M

illio

n)

Year

Page 17: Worldwide Mobile Industry Handbook 2011 2015

16 © 2010, Portio Research. All Rights Reserved

Worldwide Mobile Industry Handbook 2011-2015

Infrastructure • Mobile infrastructure expenditure recorded a dip in 2009 since mobile operators limited their

expenditure on infrastructure due to the economic downturn; equipment spend in 2008 was USD 57.6 billion, which reduced to USD 52 billion in 2009.

• Mobile equipment spend is expected to reach USD 54 billion at end-2010, exhibiting a growth rate of 3.8 percent year-on-year.

• Transition to advanced network technologies such as LTE, 4G and WiMAX as well as the expansion of network coverage areas will call for higher equipment spend over coming years.

• Since the deployment cycle for 2G is approaching maturity, particularly in developed markets, equipment spend on 2G and 3G networks will start declining from 2015 onwards, and it will primarily include network maintenance and upgrades. Thus, we expect a drop in equipment spend in 2015. Naturally, as-yet unknown new technological advances between now and 2015 may change this picture once that time comes.

Figure 4: Mobile Equipment Spend — Worldwide (In USD Billion, 2009 – 2015F)3

Source: Portio Research Ltd.

F – Forecasted

3 Note: Mobile equipment spend does not include services and solutions expenditure. According to Portio estimates, mobile equipment spend currently forms nearly two-thirds of the total mobile infrastructure spend.

52.0 54.057.3

62.2 63.3 64.5

50.3

20

40

60

80

2009 2010F 2011F 2012F 2013F 2014F 2015FMob

ile E

quip

men

t Spe

nd (

In U

SD

B

illio

n)

Year

Page 18: Worldwide Mobile Industry Handbook 2011 2015

© 2010, Portio Research. All Rights Reserved 17

Worldwide Mobile Industry Handbook 2011-2015

Mobile and Other Major Industries

Revenue Comparison of Mobile and Other Major Industries • The mobile market, in terms of revenue generated in 2009, has outperformed the Software and

Services, Pharmaceuticals, IT Hardware and Semiconductor markets. • Of these five markets, mobile services exhibited the highest growth in 2008–2009, followed by

Software and Services. • The IT hardware industry was worse affected by the recession and witnessed a decline of 9.7

percent in 2009 as compared with that in 2008.

Figure 5: Revenues of Major Industries — Worldwide (In USD Billion, End 2008 & End 2009)

Source: Portio Research Ltd.

Figure 6: Comparison of Mobile Services with Other Industries — Year-on-year Growth in Revenue (2009)

Source: Portio Research Ltd.

912.1 967.0

735.0

594.0

249.0

1,053.0

912.2837.0

536.3

228.4

0

200

400

600

800

1000

1200

Mobile Services Software and Services Pharmaceuticals IT Hardware Semiconductor

Rev

enue

s(I

n U

SD

Bill

ion)

Industry

2008 2009

23.1%

-5.7%

13.9%

-9.7%

-8.3%

-15% -10% -5% 0% 5% 10% 15% 20% 25%

Mobile Services

Software and Services

Pharmaceuticals

IT Hardware

Semiconductors

Year

Page 19: Worldwide Mobile Industry Handbook 2011 2015

18 © 2010, Portio Research. All Rights Reserved

Worldwide Mobile Industry Handbook 2011-2015

Mobile and Other Media

Mobile vs TV • In 2010, worldwide mobile handset shipments are expected to witness an annual growth of nearly

12 percent, whereas television shipments are expected to grow by around 2 percent.4 • Smartphones, along with advanced and high speed network technologies, promise to offer TV–

like experience to mobile subscribers on-the-move. The adoption of smartphones is expected to drive the growth of mobile TV.

Figure 7: Mobile Handset and TV Shipments — Worldwide (In Million, 2009 & 2010F)5

Source: Portio Research Ltd.

F – Forecasted

Mobile vs Internet • In 2010, mobile subscribers are expected to be more than double the number of Internet users. • In 2010, the mobile subscriber base is expected to witness an annual growth of nearly 13

percent, whereas the Internet user base is forecast to grow by around 8 percent • Mobile Internet has changed the way people work, play and communicate - it enables users to

perform tasks which could previously only be performed on desktops and laptops and it provides access to a vast pool of information on-the-go.

• MNOs worldwide have taken several initiatives to cater to the increasing uptake of mobile Internet services, including the deployment of advanced and high-speed mobile networks.

4 Note: All the numbers used in this report are from Portio Research sources, unless otherwise stated. 5 Note: TV sets shipments have been calculated by subtracting year-end figures of TV sets.

1,165.61,307.9

163.5 167.3

0

200

400

600

800

1000

1200

1400

2009 2010F

Mob

ile H

ands

ets

and

TV

Set

s (I

n M

illio

n)

Year

Mobile Handsets TV Sets

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© 2010, Portio Research. All Rights Reserved 19

Worldwide Mobile Industry Handbook 2011-2015

Figure 8: Mobile Subscribers and Internet Users — Worldwide (In Million, End 2009 & End 2010F)

Source: Portio Research Ltd.

F – Forecasted

• In 2010, BRIC (Brazil, Russia, India and China) nations together will have more than 550 million

Internet users, nearly 25 percent of the total Internet users worldwide. • The gap between mobile subscribers and Internet users is wider in emerging markets such as

BRIC nations, as compared to that in advanced markets, such as the US and the UK. • Low PC penetration in emerging markets has spurred the uptake of mobile for access to the

Internet. • Also, for many people in emerging markets, accessing the Internet on a mobile handset is a

cheaper alternative than buying a PC or paying for a broadband connection.

Figure 9: Mobile Subscribers and Internet Users — The US, the UK and BRIC Nations (In Million, End 2010F)

Source: Portio Research Ltd.

F – Forecasted

4,655.8

5,254.6

2,085.7 2,260.7

0

1000

2000

3000

4000

5000

6000

2009 2010F

Mob

ile a

nd In

tern

et

Use

rs (

In M

illio

n)

Year

Mobile Subscribers Internet Users

310.3

82.8

835.0

702.2

218.8 195.1261.5

50.1

349.4

82.3 58.9 61.4

0

100

200

300

400

500

600

700

800

900

The US The UK China India Russia Brazil

Mob

ile a

nd In

tern

et

Use

rs (

In M

illio

n)

Country

Mobile Subscribers Internet Users

Page 21: Worldwide Mobile Industry Handbook 2011 2015

20 © 2010, Portio Research. All Rights Reserved

Worldwide Mobile Industry Handbook 2011-2015

Performance Comparison – Major Mobile Companies vs Other Big Companies

The following section briefly compares the performance of mobile companies with those companies operating in other major industries.

Telecommunications vs Other Industries in Fortune Global 500 • With 18 mobile companies listed in the ‘Fortune Global 500’, Telecommunications is among the

top five industries worldwide, ranked at number five in terms of number of companies listed in the ‘Fortune Global 500’.

• The ‘Banks: Commercial and Savings’ industry has the highest number of companies, nearly 55, listed in the ‘Fortune Global 500’.

• Other major industries are Petroleum Refining, Motor Vehicles and Parts, and Food and Drug Stores.

Figure 10: Break-out of Fortune Global 500 Companies by Industry (Worldwide, End 2009)

Source: Fortune Magazine, Portio Research Ltd.

11.0%7.6%

5.6%

4.4%

3.6%

67.8%

Banks: Commercial and Savings Petroleum Refining Motor Vehicles and Parts

Food and Drug Stores Telecommunications Others

Page 22: Worldwide Mobile Industry Handbook 2011 2015

© 2010, Portio Research. All Rights Reserved 21

Worldwide Mobile Industry Handbook 2011-2015

Leading Mobile Operators vs Other Big Companies in Fortune Global 500 • AT&T, in terms of revenues generated in 2009, has outperformed other big companies such as

Hewlett Packard (HP), IBM, Microsoft, Nokia and Intel. • In 2009, Royal Dutch Shell and Toyota Motors generated more revenues than AT&T; however,

AT&T surpassed both those companies in terms of operating profit. • Among the companies mentioned, AT&T generated the third highest operating profit in 2009,

approximately USD 21.5 billion.

Table 1: KPIs of Market Leaders Across Various Industries (End 2008 & End 2009)

Company6 Industry7 Revenue8

(In USD Million) Operating Profit (In USD Million) Employees

Market Cap

(In USD Billion)9 2008 2009 2008 2009 2008 2009

Walmart (FY: Feb to Jan)

General Merchandiser

404,374.0 408,214.0 22,798.0 23,950.0 1,600,000 2,100,000 194.4

Royal Dutch Shell

(FY: Jan to Dec) Petroleum Refining 470,940.0 285,129.0 44,530.0 17,960.0 102,000 101,000 82.3

Toyota Motor (FY: Apr to Mar)

Motor Vehicles and Parts

205,295.7 204,291.5 -4,610.1 1,590.2 300,000 320,590 123.2

AT&T (FY: Jan to Dec)

Telecommunications 124,028.0 123,018.0 23,063.0 21,492.0 302,660 282,720 169.1

Carrefour (FY: Jan to Dec)

Food and Drug Stores

129,829.6 121,861.4 4,103.6 2,377.8 495,287 475,976 38.0

HP (FY: Nov to Oct)

Computers, Office Equipment

118,364.0 114,552.0 10,473.0 10,136.0 321,000 304,000 97.1

IBM (FY: Jan to Dec)

IT services 103,630.0 95,758.0 15,938.0 17,013.0 398,455 399,409 175.4

Microsoft10 (FY: Jul to Jun)

Computer software 58,437.0 62,484.0 20,363.0 24,098.0 93,000 89,000 217.7

Johnson & Johnson

(FY: Jan to Dec) Pharmaceuticals 63,747.0 61,897.0 16,929.0 15,755.0 118,700 115,500 175.2

Nokia (FY: Jan to Dec)

Network and Other Communications

Equipment 74,611.7 57,157.5 7,306.7 1,669.4 121,723 123,171 43.0

Intel (FY: Jan to Dec)

Semiconductors and other Electronic

Components 37,586.0 35,127.0 8,499.0 5,711.0 83,900 79,800 109.4

6 Note: FY represents the financial year of the company 7 Note: Industry Classification is as defined by Fortune magazine for Fortune Global 500 8 Note: Revenues listed here are for the financial year (mentioned in the first column) of the company 9 Note: Market Capitalisation is as of 20 October 2010 10 Note: With reference to our previous report ‘Worldwide Mobile Industry Handbook 2009-2014’, Microsoft’s operating profit for

2008 has been revised because our source has updated the operating profit data for 2008

Page 23: Worldwide Mobile Industry Handbook 2011 2015

22 © 2010, Portio Research. All Rights Reserved

Worldwide Mobile Industry Handbook 2011-2015

Figure 11: Performance Comparison of Market Leaders across Various Industries (End 2009)

Source: Portio Research Ltd.

KPIs of Leading MNOs in Fortune Global 500 • In 2009, AT&T Group, NTT Group, Verizon Communications, Deutsche Telekom and Telefonica

Group were the top five telecom performers in terms of revenue generation. • Telefonica Group generated the highest operating profit among all the leading companies

mentioned in the following table. • Among the companies mentioned, China Telecom registered the highest growth in terms of

revenues and operating profit from 2008 to 2009.

-5

0

5

10

15

20

25

30

35

0 100 200 300 400 500

Ope

ratin

g P

rofit

(In

Mili

on)

Revenue (In Million)

AT&T Carrefour Hewlett-Packard (HP) IBM

Intel Johnson & Johnson Microsoft Nokia

Royal Dutch Shell Toyota Motor Walmart

Bubble Size correlates to company's market cap

Page 24: Worldwide Mobile Industry Handbook 2011 2015

© 2010, Portio Research. All Rights Reserved 23

Worldwide Mobile Industry Handbook 2011-2015

Table 2: KPIs of Leading MNOs in Global Fortune 500 Companies (End 2008 & End 2009)

Company11

Rank12 in Fortune

Global 500 Companies

Revenue13 (In USD Million)

Operating Profit (In USD Million) Employees

2008 2009 2008 2009 2008 2009

AT&T Group (FY: Jan to Dec)

21 124,028.0 123,018.0 23,063.0 21,492.0 302,660 282,720

NTT Group (FY: Apr to Mar)

31 104,163.0 109,755.5 11,098.0 12,048.8 196,296 194,982

Verizon Communications

(FY: Jan to Dec) 35 97,354.0 107,808.0 16,884.0 14,027.0 223,900 222,900

Deutsche Telekom (FY: Jan to Dec)

59 90,731.7 90,095.9 10,358.2 8,384.5 235,000 258,000

Telefonica Group (FY: Jan to Dec) 68 84,303.6 79,118.8 29,216.1 31,522.8 257,035 257,000

China Mobile (FY: Jan to Dec)

77 60,160.8 66,282.8 22,073.6 22,553.9 138,368 145,954

Vodafone Group (FY: Apr to Mar)

80 70,617.3 70,992.4 10,083.8 15,133.3 79,097 85,000

France Telecom Group (FY: Jan to Dec)

105 78,699.0 64,074.9 15,113.6 10,960.4 30,000 181,000

Telecom Italia (FY: Jan to Dec)

181 42,668.9 37,882.3 7,999.7 7,660.7 75,320 71,384

Vivendi (FY: Jan to Dec)

189 37,360.3 37,839.1 6,267.9 5,349.8 44,243 48,284

KDDI (FY: Apr to Mar)

193 35,605.0 36,996.0 4,512.0 4,771.0 16,967 18,301

China Telecom (FY: Jan to Dec)

204 26,888.2 30,695.7 741.7 3,321.9 314,541 312,520

Sprint Nextel (FY: Jan to Dec)

230 35,635.0 32,260.0 -2,642.0 -1,398.0 56,000 40,000

Softbank Group (FY: Apr to Mar)

263 26,730.4 29,789.5 3,591.2 5,022.1 21,048 21,885

America Movil (FY: Jan to Dec)

269 31,347.5 29,327.0 8,665.1 7,742.7 52,879 53,661

China Unicom (FY: Jan to Dec)

368 21,464.8 22,569.9 1,173.5 1,799.9 205,200 216,830

Telstra (FY: Jul to Jun)

458 25,507.0 24,917.0 6,558.0 6,501.0 43,181 45,220

KPN (FY: Jan to Dec)

459 21,484.5 18,840.1 3,821.1 3,974.7 34,925 40,116

11 Note: FY represents the financial year of the company 12 Note: Company ranks have been sourced from the Global Fortune 500 list. 13 Note: Revenues listed here are for the financial year (mentioned in the first column) of the company. Revenues have been

sourced from respective companies’ annual reports and may not match with the Fortune 500 ranking source.

Page 25: Worldwide Mobile Industry Handbook 2011 2015

24 © 2010, Portio Research. All Rights Reserved

Worldwide Mobile Industry Handbook 2011-2015

• KDDI generated both the highest revenue per employee and highest operating profit per employee (among the companies mentioned in the following table) in 2009.

• Sprint Nextel registered the highest growth in revenue per employee from 2008 to 2009 of nearly 27 percent, followed by China Telecom with 15 percent.14

• China Telecom witnessed the highest growth, approximately 350 percent, in operating profit per employee from 2008 to 2009, followed by China Unicom with over 45 percent.

Table 3: Revenue Per Employee and Operating Profit Per Employee of Leading MNOs (In USD, End 2009)

Company Revenue Per Employee

(In USD) Company Operating Profit Per

Employee (In USD)

KDDI 2,021,528.9 KDDI 260,696.1

Softbank Group 1,361,184.2 Softbank Group 229,476.3

Vodafone Group 835,205.1 Vodafone Group 178,038.9

Sprint Nextel 806,500.0 China Mobile 154,527.4

Vivendi 783,677.8 America Movil 144,289.7

NTT Group 562,900.6 Telstra 143,763.8

Telstra 551,017.2 Telefonica Group 122,656.9

America Movil 546,524.1 Vivendi 110,798.6

Telecom Italia 530,683.8 Telecom Italia 107,316.8

Verizon Communications 483,660.8 KPN 99,080.1

KPN 469,639.5 AT&T Group 76,018.7

China Mobile 454,135.0 Verizon

Communications 62,929.6

AT&T Group 435,123.1 NTT Group 61,794.5

France Telecom Group 354,004.9 France Telecom Group 60,554.7

Deutsche Telekom 349,208.9 Deutsche Telekom 32,498.1

Telefonica Group 307,855.1 China Telecom 10,629.4

China Unicom 104,090.2 China Unicom 8,301.1

China Telecom 98,220.1 Sprint Nextel -34,950.0

14 Note: All numbers used in this report are from Portio Research sources, unless otherwise stated

Page 26: Worldwide Mobile Industry Handbook 2011 2015

© 2010, Portio Research. All Rights Reserved 25

Worldwide Mobile Industry Handbook 2011-2015

Chapter 2 Mobile Subscriber Base

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26 © 2010, Portio Research. All Rights Reserved

Worldwide Mobile Industry Handbook 2011-2015

Mobile Subscriber Base Worldwide

Figure 12: Mobile Subscribers — Worldwide (In Million, End 2009 – End 2015F)

Source: Portio Research Ltd.

F – Forecasted

4,655.85,254.6

5,787.16,262.5

6,675.17,037.9 7,351.5

0

2000

4000

6000

8000

10000

2009 2010F 2011F 2012F 2013F 2014F 2015F

Mob

ile S

ubsc

riber

s

(In

Mill

ion)

Year

The worldwide mobile subscriber base was 4.7 billion at end-2009, and is projected to reach 5.3 billion by end-2010 and 7.4 billion by end-2015.

Worldwide mobile subscriptions are anticipated to grow at a CAGR of 7.9 percent over 2009-2015. The emerging markets of Asia Pacific and the Africa and Middle East region will lead the mobile

subscriber base growth, while the advanced markets of North America and Western Europe will witness moderate growth.

CAGR = 7.9%

Page 28: Worldwide Mobile Industry Handbook 2011 2015

© 2010, Portio Research. All Rights Reserved 27

Worldwide Mobile Industry Handbook 2011-2015

Table 4: Mobile Subscribers — Worldwide (In Million, End 2009 – End 2015F)15

Region

Mobile Subscribers (In Million) CAGR

(In Percent, 2009– 2015)

2009

2010F

2011F

2012F

2013F

2014F

2015F

Western Europe 499.9 518.3 530.5 540.7 549.3 556.6 562.8 2.0

Eastern Europe 538.4 560.3 584.6 600.5 613.0 622.8 630.3 2.7

Asia Pacific 2,132.1 2,521.2 2,856.5 3,156.4 3,416.5 3,643.9 3,838.1 10.3

North America 313.5 334.6 352.1 368.0 382.2 395.0 406.3 4.4

Latin America

494.0 534.8 574.4 608.1 637.9 663.9 686.5 5.6

Africa and Middle East 677.9 785.4 889.0 988.8 1,076.1 1,155.7 1,227.5 10.4

Total 4,655.8 5,254.6 5,787.1 6,262.5 6,675.1 7,037.9 7,351.5 7.9

15 Note: The total number may not add up to the sum of regional numbers because of rounding-off errors. 16 Note: The total is more than 100 percent due to rounding-off errors.

Figure 13: Worldwide Mobile Subscriber Base — Regional Contribution (2010F)16

Source: Portio Research Ltd.

F – Forecasted

9.9%

10.7%

48.0% 6.4%

10.2%

14.9%

Western Europe Eastern Europe Asia Pacific North America Latin America Africa and Middle East

Page 29: Worldwide Mobile Industry Handbook 2011 2015

28 © 2010, Portio Research. All Rights Reserved

Worldwide Mobile Industry Handbook 2011-2015

Table 5: Top 10 Countries by Q2 2010 Mobile Subscriber Base — Worldwide (In Million, Q2 2010)

Country Mobile Subscribers (In Million, Q2 2010) CAGR (In Percent, 2009 – 2015)

China 785.5 7.6

India 635.5 17.2

The US 298.9 4.5

Russia 215.1 3.3

Brazil 188.1 6.8

Indonesia 177.5 10.2

Vietnam 116.8 6.6

Japan 113.7 4.0

Germany 107.7 0.5

Pakistan 99.5 5.5

Figure 14: Worldwide Mobile Subscriber Base — Regional Contribution (2015F)

Source: Portio Research Ltd.

F – Forecasted

7.7%8.6%

52.2%5.5%

9.3%

16.7%

Western Europe Eastern Europe Asia Pacific North America Latin America Africa and Middle East

Africa and Middle East will witness the largest subscriber growth with a CAGR of 10.4 percent between 2009 and 2015, followed by Asia Pacific with a CAGR of 10.3 percent during the same period.

The percentage contribution of the Asia Pacific region to the worldwide mobile subscriber base will increase significantly from 48.0 percent at end-2010 to 52.2 percent at end-2015; similarly, the percentage contribution of the Africa and Middle East region will also increase from 14.9 percent at end-2010 to 16.7 percent at end-2015. The percentage contribution of other regions is expected to decrease continuously over the same period.

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Worldwide Mobile Industry Handbook 2011-2015

Table 6: Top 10 Markets by Mobile Subscriber Base Growth (In Million, End 2009 – Q2 2010) Country

Subscriber Growth (In Million, End 2009 – Q2 2010)

Subscriber Growth (In Percent, End 2009 – Q2 2010)

India 110.4 21.0

China 59.6 8.2

Indonesia 17.5 10.9

Brazil 11.5 6.5

The Philippines 9.8 13.0

Vietnam 9.0 8.3

Nigeria 8.6 12.0

The US 8.5 2.9

Bangladesh 7.6 14.4

Russia 7.1 3.4

Figure 15: Top 10 Countries by Mobile Subscriber Additions — Worldwide (In Million, End 2009 – End 2015F)

Source: Portio Research Ltd.

F – Forecasted

833.3

402.4

126.4 104.0 87.3 85.4 71.6 63.3 54.0 49.9

0

200

400

600

800

1000

Indi

a

Chi

na

Indo

nesi

a

Nig

eria

The

US

Bra

zil

Ban

glad

esh

Egy

pt

The

P

hilip

pine

s

Vie

tnam

Mob

ile S

ubsc

riber

Add

ition

s(I

n M

illio

n)

Country

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30 © 2010, Portio Research. All Rights Reserved

Worldwide Mobile Industry Handbook 2011-2015

Figure 16: Top 10 Countries by CAGR of Mobile Subscriber Base — Worldwide (In Percent, End 2009 – End 2015F)17

Source: Portio Research Ltd.

F – Forecasted

17 Note: CAGRs were calculated to four decimal places, with each country securing a distinct CAGR value. Due to rounding off to

one decimal place, a few countries appear to have the same CAGR.

21.3%

17.2%16.1% 15.4% 15.4%

13.1% 13.1% 12.9%11.5% 11.0%

0%

6%

12%

18%

24%

Sud

an

Indi

a

Nig

eria

Uga

nda

Ban

glad

esh

Leso

tho

Egy

pt

Moz

ambi

que

Qat

ar

DR

of C

ongo

CA

GR

(In

Per

cent

)

Country

China is still the largest mobile market worldwide in terms of mobile subscriber base; however, India, growing at more than double the CAGR of China, is expected to surpass China by end-2012.

With net addition of 110.4 million mobile subscribers from end-2009 to Q2 2010, India has witnessed the largest growth in terms of subscriber additions, followed by China and Indonesia.

Vietnam, though featuring at number six in terms of net mobile subscriber additions from end-2009 to end-June 2010, will witness a significant increase in mobile penetration from 120.9 at end-2009 to 133.8 percent by Q2 2010.

The top 10 countries worldwide, by mobile subscriber additions over 2009-2015, will be adding 1,878 million mobile subscribers over the next five years.

Countries from Asia Pacific and the Africa and Middle East regions are among the top 10 emerging markets with high CAGR, with Sudan, India and Nigeria as the fastest growing mobile markets worldwide over 2009-2015.

Page 32: Worldwide Mobile Industry Handbook 2011 2015

© 2010, Portio Research. All Rights Reserved 31

Worldwide Mobile Industry Handbook 2011-2015

Table 7: Top 10 Operators by Q2 2010 Mobile Subscriber Base — Worldwide (In Million, Q1 2010 & Q2 2010)

Operator

Mobile Subscribers (In Million)

Q1 2010 Q2 2010

China Mobile 538.9 554.0

China Unicom 152.1 157.0

Bharti Airtel India 127.6 136.6

Reliance Communication India 102.4 110.8

Vodafone India 100.9 109.1

Verizon US 92.8 92.1

AT&T US 87.0 90.1

Telkomsel Indonesia 82.0 88.3

China Telecom 65.5 74.5

BSNL India 69.5 72.7

Figure 17: Technology Forecast — Worldwide (In Million, End 2009 – End 2015F)

Source: Portio Research Ltd.

F – Forecasted

3,876.3 4,072.7 3,943.6 3,669.9 3,288.3 2,848.3 2,654.1

779.51,181.9

1,843.52,592.6

3,386.84,189.6

4,697.4

0

2000

4000

6000

8000

2009 2010F 2011F 2012F 2013F 2014F 2015F

Mob

ile S

ubsc

riber

s (I

n M

illio

n)

Year

3G and above 2G and others

While the developed mobile markets of North America and Western Europe as well as a few countries in the Asia Pacific region, such as Japan, South Korea and Australia, have already witnessed nationwide deployment of 3G and 3.5G, the developing markets have also gained momentum for network upgrades to 3G and above technologies.

By end-2010, subscribers using 3G and above networks comprised nearly 22.5 percent of the total worldwide subscriber base; this is estimated to reach 64 percent by end-2015.

Page 33: Worldwide Mobile Industry Handbook 2011 2015

32 © 2010, Portio Research. All Rights Reserved

Worldwide Mobile Industry Handbook 2011-2015

Western Europe

Figure 18: Mobile Subscribers — Western Europe (In Million, End 2009 – End 2015F)

Source: Portio Research Ltd.

F – Forecasted

499.9 518.3 530.5 540.7 549.3 556.6 562.8

0

150

300

450

600

750

2009 2010F 2011F 2012F 2013F 2014F 2015F

Mob

ile S

ubsc

riber

s

(In

Mill

ion)

Year

CAGR = 2.0%

Western Europe’s mobile subscriber base is forecast to grow from 518.3 million in 2010 to 562.8 million by end-2015.

The subscriber base will grow at a CAGR of 2 percent between 2009 and 2015. Germany, Italy and the United Kingdom are the leading countries in the region in terms of

subscriber base, with combined subscriber share estimated to reach 54.7 percent by end-2010. Finland, Austria and Denmark are expected to be high-growth markets in the region.

Page 34: Worldwide Mobile Industry Handbook 2011 2015

© 2010, Portio Research. All Rights Reserved 33

Worldwide Mobile Industry Handbook 2011-2015

Table 8: Major Markets’ Mobile Subscriber Base — Western Europe (In Million, End 2009 – End 2015F)18

Country

Mobile Subscribers (In Million) CAGR

(In Percent, 2009– 2015)

2009

2010F

2011F

2012F

2013F

2014F

2015F

Austria 11.3 12.4 13.3 14.1 14.8 15.5 16.2 6.1

Belgium 12.4 12.6 12.8 12.9 13.0 13.1 13.2 1.0

Denmark 7.4 7.9 8.4 8.8 9.2 9.6 10.0 5.2

Finland 7.8 8.5 9.2 9.9 10.6 11.2 11.8 7.2

France 59.6 62.4 64.1 65.5 66.6 67.5 68.1 2.3

Germany 108.2 108.8 109.9 110.6 111.1 111.4 111.7 0.5

Ireland 5.4 5.5 5.6 5.7 5.8 5.8 5.9 1.6

Italy 87.9 92.1 92.9 93.5 93.9 94.2 94.5 1.2

The Netherlands 19.7 19.8 19.9 20.0 20.1 20.2 20.3 0.5

Norway 5.1 5.2 5.5 5.7 5.9 6.0 6.2 3.2

Portugal 16.6 16.9 17.5 18.1 18.5 18.9 19.3 2.6

Spain 53.8 57.8 60.2 62.3 64.2 65.9 67.4 3.8

Sweden 12.0 12.6 13.3 13.8 14.4 14.8 15.2 4.1

Switzerland 9.0 9.3 9.6 9.8 10.0 10.1 10.3 2.2

The UK 80.3 82.8 84.7 86.2 87.3 88.2 88.9 1.7

18 Note: The table covers selected major markets of the region, hence the sum of countries’ subscribers will not add up to the total

regional subscriber base.

The Finnish market is expected to have a mobile subscriber base of 11.8 million by end-2015, indicating a CAGR of 7.2 percent between 2009 and 2015.

Germany and the Netherlands are expected to witness negligible growth in mobile subscriber base between 2009 and 2015.

The leading operators by mobile subscriber base in Q2 2010 include: o T-Mobile Germany (37.0 million) o Vodafone Germany (34.9 million) o Telecom Italia Italy (30.5 million) o Vodafone Italy (30.4 million)

Page 35: Worldwide Mobile Industry Handbook 2011 2015

34 © 2010, Portio Research. All Rights Reserved

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Figure 19: Top 10 Countries by CAGR of Mobile Subscriber Base — Western Europe (In Percent, End 2009 – End 2015F)

Source: Portio Research Ltd.

F – Forecasted

7.2%6.1%

5.2%4.1% 3.8%

3.2%2.6% 2.3% 2.2%

1.7%

0%

2%

4%

6%

8%

10%

Fin

land

Aus

tria

Den

mar

k

Sw

eden

Spa

in

Nor

way

Por

tuga

l

Fra

nce

Sw

itzer

land

The

UK

CA

GR

(In

Per

cent

)

Country

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© 2010, Portio Research. All Rights Reserved 35

Worldwide Mobile Industry Handbook 2011-2015

Table 9: Top 20 Operators by Mobile Subscriber Base — Western Europe (In Million, Q2 2010)19

Operator

Mobile Subscribers (In Million) Monthly ARPU (In USD) Churn (In Percent)

T-Mobile Germany 37.0 20.5 2.8

Vodafone Germany 34.9 20.2 2.1

Telecom Italia 30.5 25.7 1.8

Vodafone Italy 30.4 26.5 2.1

Orange France 26.2 41.7 2.0

Movistar Spain 23.9 32.8 2.3

O2 UK 21.6 32.4 1.1

SFR France 20.6 44.3 NA

E-Plus Germany 19.6 16.6 2.2

Wind Italy 19.3 16.0 2.1

Vodafone UK 18.9 30.7 3.4

T-Mobile UK 17.2 NA NA

Vodafone Spain 16.8 33.9 2.3

Orange UK 16.4 NA NA

O2 Germany 16.3 18.9 2.0

Orange Spain 11.3 28.3 2.3

Bouygues France 10.5 51.3 NA

KPN Netherlands 10.0 32.0 NA

3 Italia 9.0 29.7 2.3

TMN Portugal 7.3 18.7 NA

19 Note: On 1 July 2010, T-mobile UK and Orange UK merged to form a new operator ‘Everything Everywhere’.

The total number of 3G and above subscribers is expected to reach 550.7 million by end-2015, indicating a CAGR of 13.3 percent between 2009 and 2015.

By end-2010, subscribers using 3G and above networks comprised nearly 62.0 percent of the total subscriber base in the region; this is estimated to reach 98 percent by end-2015.

Advanced markets including Germany, Italy, the UK, France and Spain are expected to drive 3G growth in coming years

Page 37: Worldwide Mobile Industry Handbook 2011 2015

36 © 2010, Portio Research. All Rights Reserved

Worldwide Mobile Industry Handbook 2011-2015

Figure 20: Technology Forecast — Western Europe (In Million, End 2009 – End 2015F)20

Source: Portio Research Ltd.

F – Forecasted

Austria

Table 10: Mobile Subscribers and Penetration — Austria (End 2009 – End 2015F)

Austria Mobile Subscribers and Penetration

2009 2010F 2011F 2012F 2013F 2014F 2015F

Subscribers (In Million) 11.3 12.4 13.3 14.1 14.8 15.5 16.2

Penetration (In Percent) 137.9 151.4 161.8 171.6 180.6 188.9 196.5

Table 11: Key MNOs’ Mobile Subscribers — Austria (In Million, End 2009 – Q2 2010)

MNO

Mobile Subscribers (In Million)

Q2 2010 Market Share (In Percent)

Website 2009 Q1 2010 Q2 2010

Mobilkom

Austria

4.8 4.9 5.0

42.1

www.mobilkom.at

T-Mobile

3.4 3.6 3.7

31.4

www.t-mobile.at

Orange

2.2 2.2 2.1

18.2

www.orange.at

3

0.9 0.9 1.0

8.3

www.drei.at

20 Note: The sum of 2G and others, and 3G and above subscribers may not add up to the region’s subscriber base due to rounding-off errors.

240.0196.7

147.198.0 58.7 22.8 12.0

259.9321.6 383.3 442.7 490.7 533.8 550.7

0

100

200

300

400

500

600

2009 2010F 2011F 2012F 2013F 2014F 2015F

Mob

ile S

ubsc

riber

s (I

n M

illio

n)

Year

3G and above 2G and others

Page 38: Worldwide Mobile Industry Handbook 2011 2015

© 2010, Portio Research. All Rights Reserved 37

Worldwide Mobile Industry Handbook 2011-2015

Belgium

Table 12: Mobile Subscribers and Penetration — Belgium (End 2009 – End 2015F)

Belgium Mobile Subscribers and Penetration

2009 2010F 2011F 2012F 2013F 2014F 2015F

Subscribers (In Million) 12.4 12.6 12.8 12.9 13.0 13.1 13.2

Penetration (In Percent) 118.9 120.6 122.5 123.9 124.8 125.5 125.9

Table 13: Key MNOs’ Mobile Subscribers — Belgium (In Million, End 2009 – Q2 2010)

MNO

Mobile Subscribers (In Million)

Q2 2010 Market Share (In Percent)

Website 2009 Q1 2010 Q2 2010

Proximus

(Belgacom)

5.1 5.0 5.0 40.2 www.proximus.be

Mobistar

3.7 3.8 3.8 30.7 www.mobistar.be

BASE (KPN)

3.6 3.6 3.6 29.1 www.base.be

Denmark

Table 14: Mobile Subscribers and Penetration — Denmark (End 2009 – End 2015F)

Denmark Mobile Subscribers and Penetration

2009 2010F 2011F 2012F 2013F 2014F 2015F

Subscribers (In Million) 7.4 7.9 8.4 8.8 9.2 9.6 10.0

Penetration (In Percent) 134.1 142.5 151.0 159.0 166.3 173.0 179.1

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Table 15: Key MNOs’ Mobile Subscribers — Denmark (In Million, End 2009 – Q2 2010)

MNO

Mobile Subscribers (In Million)

Q2 2010 Market Share (In Percent)

Website 2009 Q1 2010 Q2 2010

TDC

3.4 3.4

3.3

44.0

www.tdc.dk

Sonofon

2.0 2.1 2.1 28.5 www.sonofon.dk

Telia

Denmark

1.5 1.5

1.5

20.0

www.telia.dk

3

0.5 0.5 0.6 7.5 www.3.dk

Finland

Table 16: Mobile Subscribers and Penetration — Finland (End 2009 – End 2015F)

Finland Mobile Subscribers and Penetration

2009 2010F 2011F 2012F 2013F 2014F 2015F

Subscribers (In Million) 7.8 8.5 9.2 9.9 10.6 11.2 11.8

Penetration (In Percent) 148.6 161.1 175.4 188.9 201.6 213.5 224.4

Table 17: Key MNOs’ Mobile Subscribers — Finland (In Million, End 2009 – Q2 2010)

MNO

Mobile Subscribers (In Million)

Q2 2010 Market Share (In Percent)

Website 2009 Q1 2010 Q2 2010

Elisa

3.0 3.1 3.2

38.0

www.elisa.fi

TeliaSonera

2.9 3.0 3.1

37.1

www.sonera.fi

DNA

1.9 2.0 2.1

24.7

www.dna.fi

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© 2010, Portio Research. All Rights Reserved 39

Worldwide Mobile Industry Handbook 2011-2015

Elisa Oyj France

Table 18: Mobile Subscribers and Penetration — France (End 2009 – End 2015F)21

France Mobile Subscribers and Penetration

2009 2010F 2011F 2012F 2013F 2014F 2015F

Subscribers (In Million) 59.6 62.4 64.1 65.5 66.6 67.5 68.1

Penetration (In Percent) 92.2 96.1 98.2 99.9 101.1 102.0 102.7

Table 19: Key MNOs’ Mobile Subscribers — France (In Million, End 2009 – Q2 2010)

MNO

Mobile Subscribers (In Million)

Q2 2010 Market Share (In Percent)

Website 2009 Q1 2010 Q2 2010

Orange

26.3 26.2 26.2 43.4 www.orange.com

SFR

20.4 20.4 20.6 34.1 www.sfr.fr

Bouygues

10.4 10.4 10.5 17.4 www.bouyguestelecom.fr

Germany

Table 20: Mobile Subscribers and Penetration — Germany (End 2009 – End 2015F)

Germany Mobile Subscribers and Penetration

2009 2010F 2011F 2012F 2013F 2014F 2015F

Subscribers (In Million) 108.2 108.8 109.9 110.6 111.1 111.4 111.7

Penetration (In Percent) 131.5 132.3 133.7 134.6 135.4 135.9 136.4

21 Note: Subscriber figures given in the table ‘Key MNOs’ Mobile Subscribers’ may not add up to the total subscribers in the

market, as we have not covered a few of the smaller players in some markets.

Headquarters: Helsinki, Finland

Launch of 3G services: November 2004

Subscriber Base (In Million, Q2 2010): 3.2

Q-o-Q Subscriber Base Growth (In Percent, Q2 2010): 3.4

Monthly ARPU (In USD, Q2 2010): 28.7

Recent Developments: In May 2010, Finnish Communications and Regulatory Authority (FICORA) asked Elisa to reduce its monthly charges for leasing out local loop connection to other telecom operators by more than 20 percent.

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Table 21: Key MNOs’ Mobile Subscribers — Germany (In Million, End 2009 – Q2 2010)

MNO

Mobile Subscribers (In Million)

Q2 2010 Market Share (In Percent)

Website

2009 Q1 2010 Q2 2010

T-Mobile

39.1 38.5 37.0 34.3 www.t-mobile.de

Vodafone

34.6 34.5 34.9 32.4 www.vodafone.de

E-Plus

19.0 19.3 19.6 18.2 www.eplus.de

O2

15.5 15.9 16.3 15.1 www.telefonica.de

T-Mobile Germany

Ireland

Table 22: Mobile Subscribers and Penetration — Ireland (End 2009 – End 2015F)

Ireland Mobile Subscribers and Penetration

2009 2010F 2011F 2012F 2013F 2014F 2015F

Subscribers (In Million) 5.4 5.5 5.6 5.7 5.8 5.8 5.9

Penetration22 (In Percent) 116.8 118.7 119.7 120.3 120.5 120.3 119.9

22 Note: With reference to our previous report ‘Worldwide Mobile Industry Handbook 2009-2014’, penetration rates have been

revised because our source for the country-level population has updated the population data for several countries. Thus, there are a few countries across the report for which the penetration has been revised.

Headquarters: Bonn, Germany

Launch of 3G services: May 2004

Subscriber Base (In Million, Q2 2010): 37.0

Q-o-Q Subscriber Base Growth (In Percent, Q2 2010): -3.9

Monthly ARPU (In USD, Q2 2010): 20.5

Recent Developments: With an objective to offer more speed and new products to users in Germany, T-Mobile will be investing USD 13.8 million between 2010 and 2012 in fibre-optics, mobile communication technologies and IT processes.

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Table 23: Key MNOs’ Mobile Subscribers — Ireland (In Million, End 2009 – Q2 2010)

MNO

Mobile Subscribers (In Million)

Q2 2010 Market Share (In Percent)

Website 2009 Q1 2010 Q2 2010

Vodafone

2.1 2.1 2.2 39.4 www.vodafone.ie

O2

1.7 1.7 1.7 31.3 www.o2online.ie

Meteor

1.1 1.1 1.0 19.1 www.meteor.ie

3

0.4 0.4 0.6 10.1 www.3ireland.ie

Italy

Table 24: Mobile Subscribers and Penetration — Italy (End 2009 – End 2015F)23

Italy Mobile Subscribers and Penetration

200924 2010F 2011F 2012F 2013F 2014F 2015F

Subscribers (In Million) 87.9 92.1 92.9 93.5 93.9 94.2 94.5

Penetration (In Percent) 151.3 158.5 160.1 161.4 162.4 163.2 163.9

Table 25: Key MNOs’ Mobile Subscribers — Italy (In Million, End 2009 – Q2 2010)

MNO

Mobile Subscribers (In Million)

Q2 2010 Market Share (In Percent)

Website 2009 Q1 2010 Q2 2010

Telecom

Italia

30.9 30.4 30.5 34.2 www.tim.it

Vodafone

29.9 30.2 30.4 34.0 www.vodafone.it

Wind

18.4 18.8 19.3 21.6 www.wind.it

3 Italia

8.8 9.0 9.0 10.1 www.tre.it

23 Note: The sum of subscriber figures given in the table ‘Key MNOs’ Mobile Subscribers’ for 2009 may be more than the

subscribers in the market due to rounding-off errors. 24 Note: The market witnessed a decline in subscriber base from 90.2 million at end-2008 to 87.9 at end-2009. The decline was

observed for both Telecom Italia and Vodafone which together accounted for more than 65 percent market share.

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The Netherlands

Table 26: Mobile Subscribers and Penetration — The Netherlands (End 2009 – End 2015F)

The Netherlands

Mobile Subscribers and Penetration

2009 2010F 2011F 2012F 2013F 2014F 2015F

Subscribers (In Million) 19.7 19.8 19.9 20.0 20.1 20.2 20.3

Penetration (In Percent) 117.6 117.6 118.0 118.3 118.5 118.5 118.5

Table 27: Key MNOs’ Mobile Subscribers — The Netherlands (In Million, End 2009 – Q2 2010)

MNO

Mobile Subscribers (In Million)

Q2 2010 Market Share (In Percent)

Website 2009 Q1 2010 Q2 2010

KPN

10.3 10.0 10.0 52.2 www.kpn.com

Vodafone

4.8 4.7 4.8 24.8 www.vodafone.nl

T-Mobile

4.6 4.4 4.4 22.9 www.t-mobile.nl

Norway

Table 28: Mobile Subscribers and Penetration — Norway (End 2009 – End 2015F)25

Norway Mobile Subscribers and Penetration

2009 2010F 2011F 2012F 2013F 2014F 2015F

Subscribers (In Million) 5.1 5.2 5.5 5.7 5.9 6.0 6.2

Penetration (In Percent) 109.6 111.4 116.0 120.2 123.9 127.1 130.0

Table 29: Key MNOs’ Mobile Subscribers — Norway (In Million, End 2009 – Q2 2010)

MNO

Mobile Subscribers (In Million)

Q2 2010 Market Share (In Percent)

Website 2009 Q1 2010 Q2 2010

Telenor

3.0 3.0 3.0 58.6 www.telenor.com

NetCom

1.7 1.7 1.7 32.2 www.netcom.no

25 Note: Subscriber figures given in the table ‘Key MNOs’ Mobile Subscribers’ may not add up to the total subscribers in the

market, as we have not covered a few of the smaller players in some markets.

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Portugal

Table 30: Mobile Subscribers and Penetration — Portugal (End 2009 – End 2015F)

Portugal Mobile Subscribers and Penetration

2009 2010F 2011F 2012F 2013F 2014F 2015F

Subscribers (In Million) 16.6 16.9 17.5 18.1 18.5 18.9 19.3

Penetration (In Percent) 154.8 157.1 162.5 167.3 171.5 175.1 178.3

Table 31: Key MNOs’ Mobile Subscribers — Portugal (In Million, End 2009 – Q2 2010)

MNO

Mobile Subscribers (In Million)

Q2 2010 Market Share (In Percent)

Website 2009 Q1 2010 Q2 2010

TMN

7.3 7.3 7.3 43.5 www.tmn.pt

Vodafone

5.9 6.0 6.0 35.8 www.vodafone.pt

Optimus

3.4 3.4 3.5 20.7 www.optimus.pt

Spain

Table 32: Mobile Subscribers and Penetration — Spain (End 2009 – End 2015F)26

Spain Mobile Subscribers and Penetration

2009 2010F 2011F 2012F 2013F 2014F 2015F

Subscribers (In Million) 53.8 57.8 60.2 62.3 64.2 65.9 67.4

Penetration (In Percent) 116.0 123.9 128.3 132.0 135.1 137.5 139.5

Table 33: Key MNOs’ Mobile Subscribers — Spain (In Million, End 2009 – Q2 2010)

MNO

Mobile Subscribers (In Million)

Q2 2010 Market Share (In Percent)

Website 2009 Q1 2010 Q2 2010

Movistar

23.5 23.7 23.9

44.4

www.movistar.es

Vodafone

16.9 16.7 16.8

31.3

www.vodafone.es

Orange

11.9 11.6 11.3

21.0

www.orange.es

26 Note: Subscriber figures given in the table ‘Key MNOs’ Mobile Subscribers’ may not add up to the total subscribers in the

market, as we have not covered a few of the smaller players in some markets.

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Movistar Spain

Sweden

Table 34: Mobile Subscribers and Penetration — Sweden (End 2009 – End 2015F)27

Sweden Mobile Subscribers and Penetration

2009 2010F 2011F 2012F 2013F 2014F 2015F

Subscribers (In Million) 12.0 12.6 13.3 13.8 14.4 14.8 15.2

Penetration (In Percent) 132.0 139.3 145.9 151.9 157.3 162.2 166.4

Table 35: Key MNOs’ Mobile Subscribers — Sweden (In Million, End 2009 – Q2 2010)

MNO

Mobile Subscribers (In Million)

Q2 2010 Market Share (In Percent)

Website 2009 Q1 2010 Q2 2010

TeliaSonera

5.7 5.7 5.7 46.4 www.telia.se

Tele2

3.4 3.4 3.5 27.9 www.tele2.se

Telenor

2.0 2.0 2.0 16.2 www.telenor.se

3

1.0 1.1 1.2 9.5 www.tre.se

27 Note: The sum of subscriber figures given in the table ‘Key MNOs’ Mobile Subscribers’ for 2009 may be more than the

subscribers in the market due to rounding-off errors.

Headquarters: Madrid, Spain

Launch of 3G services: February 2004

Subscriber Base (In Million, Q2 2010): 23.9

Q-o-Q Subscriber Base Growth (In Percent, Q2 2010): 0.6

Monthly ARPU (In USD, Q2 2010): 32.8

Recent Developments: Movistar Spain plans to launch a Dual Cell HSPA modem with a download speed of up to 42 Mbps. The technology will be made available for corporate and business users by October 2010 and for residential users by end of the year.

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Switzerland

Table 36: Mobile Subscribers and Penetration — Switzerland (End 2009 – End 2015F)28

Switzerland Mobile Subscribers and Penetration

2009 2010F 2011F 2012F 2013F 2014F 2015F

Subscribers (In Million) 9.0 9.3 9.6 9.8 10.0 10.1 10.3

Penetration (In Percent) 118.6 121.8 125.1 127.8 130.0 131.7 133.2

Table 37: Key MNOs’ Mobile Subscribers — Switzerland (In Million, End 2009 – Q2 2010)29

MNO

Mobile Subscribers (In Million)

Q2 2010 Market Share (In Percent)

Website 2009 Q1 2010 Q2 2010

Swisscom

5.6 5.7 5.7 62.1 www.swisscom.com

Sunrise

1.9 1.9 1.9 20.8 www.sunrise.net

Orange

1.6 1.6 1.6 17.0 www.orange.ch

The UK

Table 38: Mobile Subscribers and Penetration — The UK (End 2009 – End 2015F)

The UK Mobile Subscribers and Penetration

2009 2010F 2011F 2012F 2013F 2014F 2015F

Subscribers (In Million) 80.3 82.8 84.7 86.2 87.3 88.2 88.9

Penetration (In Percent) 129.1 132.5 134.8 136.4 137.4 138.0 138.3

28 Note: The sum of subscriber figures given in the table ‘Key MNOs’ Mobile Subscribers’ for 2009 may be more than the

subscribers in the market due to rounding-off errors. 29 Note: The market share may not add up to 100 percent due to rounding-off errors.

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Table 39: Key MNOs’ Mobile Subscribers — The UK (In Million, End 2009 – Q2 2010)30

MNO

Mobile Subscribers (In Million)

Q2 2010 Market Share (In Percent)

Website 2009 Q1 2010 Q2 2010

O2

21.3 21.4 21.6 26.9 www.o2.co.uk

Vodafone

19.1 19.0 18.9 23.5 www.vodafone.co.uk

T-Mobile

17.2 17.2 17.2 21.4 www.t-mobile.co.uk

Orange

16.9 16.7 16.4 20.4 www.orange.co.uk

3

5.8 6.0 6.3 7.8 www.three.co.uk

30 Note: On 1 July 2010, T-mobile UK and Orange UK merged together to form a new telecom operator ‘Everything Everywhere’.

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Eastern Europe

Figure 21: Mobile Subscribers — Eastern Europe (In Million, End 2009 – End 2015F)

Source: Portio Research Ltd.

F – Forecasted

538.4 560.3 584.6 600.5 613.0 622.8 630.3

0

200

400

600

800

2009 2010F 2011F 2012F 2013F 2014F 2015F

Mob

ile S

ubsc

riber

s

(In

Mill

ion)

Year

CAGR = 2.7%

The mobile subscriber base in Eastern Europe was 538.4 million in 2009; this is expected to grow to 560.3 million by end-2010 and to 630.3 million by end-2015, indicating a CAGR of 2.7 percent during the period.

Russia has been the largest contributor to the subscriber base in the region, and is expected to command a subscriber share of 39 percent by end-2010.

Apart from Russia, other leading markets in the region include Turkey, Ukraine and Poland.

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Table 40: Major Markets’ Mobile Subscriber Base — Eastern Europe (In Million, End 2009 – End 2015F)31

Country

Mobile Subscribers (In Million) CAGR

(In Percent, 2009– 2015)

2009

2010F

2011F

2012F

2013F

2014F

2015F

Belarus 9.9 10.8 11.7 12.6 13.3 13.9 14.4 6.5

Bulgaria 10.6 10.9 10.9 11.0 11.0 11.1 11.1 0.7

Croatia 6.1 6.3 6.5 6.6 6.8 6.9 7.0 2.3

Czech Republic 13.6 13.7 13.8 13.8 13.8 13.9 13.9 0.4

Greece 20.8 21.9 23.2 24.3 25.2 26.0 26.7 4.3

Hungary 11.2 11.9 12.2 12.5 12.7 12.8 12.9 2.4

Lithuania 4.6 4.9 4.9 4.9 4.9 4.9 4.9 1.1

Poland 44.7 45.4 45.9 46.3 46.6 46.8 47.0 0.8

Romania 29.4 30.1 31.1 31.9 32.5 33.0 33.4 2.1

Russia 208.0 218.8 229.6 238.0 244.5 249.5 253.3 3.3

Serbia 10.0 10.6 11.0 11.3 11.5 11.7 11.8 2.8

Slovakia 5.8 6.1 6.2 6.3 6.3 6.4 6.4 1.5

Turkey 62.9 66.9 68.1 69.0 69.7 70.3 70.7 2.0

Ukraine 54.8 55.7 56.2 56.5 56.8 56.9 57.0 0.7

31 Note: The table covers major markets of the region, hence the sum of countries’ subscribers will not add up to the total regional

subscriber base.

Belarus is expected to lead the region in terms of subscriber growth, with a CAGR of 6.5 percent between 2009 and 2015, followed by Greece (4.3 percent) and Russia (3.3 percent), during the same period.

Markets such as the Czech Republic, Bulgaria, Ukraine and Poland are witnessing negligible growth, with a CAGR of less than 1 percent growth during 2009-2015.

The top three operators by subscriber base in Q2 2010 were from Russia — Mobile TeleSystems (69.4 million), MegaFon (55.0 million) and VimpelCom (50.9 million).

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Figure 22: Top 10 Countries by CAGR of Mobile Subscriber Base — Eastern Europe (In Percent, End 2009 – End 2015F)

Source: Portio Research Ltd.

F – Forecasted

6.5%

4.3%

3.3%2.8%

2.4% 2.3% 2.1% 2.0%1.5%

1.1%

0%

2%

4%

6%

8%

Belarus Greece Russia Serbia Hungary Croatia Romania Turkey Slovakia Lithuania

CA

GR

(In

Per

cent

)

Country

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Table 41: Top 20 Operators by Mobile Subscriber Base — Eastern Europe (In Million, Q2 2010)32

Operator

Mobile Subscribers (In Million) Monthly ARPU (In USD) Churn (In Percent)

MTS Russia 69.4 8.4 3.3

Megafon Russia 55.0 NA NA

VimpelCom Russia 50.9 10.9 4.3

Turkcell Turkey 33.9 12.6 3.3

Kyivstar Ukraine 21.9 5.0 2.1

MTS Ukraine 17.5 5.0 2.4

Tele2 Russia 16.5 7.1 NA

Vodafone Turkey 16.1 10.5 NA

Orange Poland 14.2 13.8 NA

Polkomtel Poland 13.7 NA NA

PTC Poland 13.3 14.1 2.9

life:) Ukraine 11.7 3.7 NA

Avea Turkey 11.5 11.6 NA

Orange Romania 10.5 9.1 NA

Vodafone Romania 9.8 8.8 NA

Cosmote Greece 8.5 20.6 3.5

Cosmote Romania 7.1 6.4 3.5

mt:s Serbia 6.2 NA NA

Uralsvyazinform Russia 5.5 6.7 NA

T-Mobile Czech Republic 5.5 21.8 1.3

32 Note: Due to rounding off to one decimal place, two operators appear to have the same number of mobile subscribers.

The subscribers using 3G and above networks comprised 26.2 percent of the region’s total subscriber base at end-2010; this is forecast to reach 85 percent by end-2015.

The 3G and above subscriber base in the region is forecast to grow at a CAGR of over 39 percent during 2009-2015.

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Figure 23: Technology Forecast — Eastern Europe (In Million, End 2009 – End 2015F)33

Source: Portio Research Ltd.

F – Forecasted

Belarus

Table 42: Mobile Subscribers and Penetration — Belarus (End 2009 – End 2015F)34

Belarus Mobile Subscribers and Penetration

2009 2010F 2011F 2012F 2013F 2014F 2015F

Subscribers (In Million) 9.9 10.8 11.7 12.6 13.3 13.9 14.4

Penetration (In Percent) 102.6 112.4 122.9 132.1 140.1 147.1 153.1

Table 43: Key MNOs’ Mobile Subscribers — Belarus (In Million, End 2009 – Q2 2010)

MNO

Mobile Subscribers (In Million)

Q2 2010 Market Share (In Percent)

Website 2009 Q1 2010 Q2 2010

MTS Belarus 4.6 4.6 4.6 44.4 www.mts.by

Velcom

4.1 4.1 4.1 40.0 www.velcom.by

33 Note: The sum of 2G and others, and 3G and above subscribers may not add up to the region’s subscriber base due to

rounding-off errors. 34 Note: Subscriber figures given in the table ‘Key MNOs’ Mobile Subscribers’ may not add-up to the total subscribers in the

market, as we have not covered a few of the smaller players in some markets.

464.6 413.4327.2

247.1183.0

120.5 95.5

73.8 147.0257.4 353.4 430.0 502.3 534.9

0

200

400

600

800

2009 2010F 2011F 2012F 2013F 2014F 2015F

Mob

ile S

ubsc

riber

s (I

n M

illio

n)

Year

3G and above 2G and others

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Bulgaria

Table 44: Mobile Subscribers and Penetration — Bulgaria (End 2009 – End 2015F)35

Bulgaria Mobile Subscribers and Penetration

200936 2010F 2011F 2012F 2013F 2014F 2015F

Subscribers (In Million)

10.6 10.9 10.9 11.0 11.0 11.1 11.1

Penetration (In Percent)

148.2 152.6 154.9 156.9 158.7 160.4 162.0

Table 45: Key MNOs’ Mobile Subscribers — Bulgaria (In Million, End 2009 – Q2 2010)

MNO

Mobile Subscribers (In Million)

Q2 2010 Market Share (In Percent)

Website 2009 Q1 2010 Q2 2010

M-Tel

5.4 5.3 5.2 48.8 www.mtel.bg

Globul

3.9 3.8 4.0 36.8 www.globul.bg

Vivacom

1.4 1.5 1.6 14.4 www.vivacom.bg

Croatia

Table 46: Mobile Subscribers and Penetration — Croatia (End 2009 – End 2015F)

Croatia Mobile Subscribers and Penetration

2009 2010F 2011F 2012F 2013F 2014F 2015F

Subscribers (In Million) 6.1 6.3 6.5 6.6 6.8 6.9 7.0

Penetration (In Percent) 135.9 139.7 144.4 148.4 151.6 154.3 156.5

Table 47: Key MNOs’ Mobile Subscribers — Croatia (In Million, End 2009 – Q2 2010)

MNO

Mobile Subscribers (In Million)

Q2 2010 Market Share (In Percent)

Website 2009 Q1 2010 Q2 2010

T-Mobile

2.9 2.8 2.8 45.9 www.t-mobile.hr

VIPnet

2.6 2.6 2.6 43.3 www.vipnet.hr

Tele2

0.6 0.6 0.7 10.8 www.tele2.hr

35 Note: The sum of subscriber figures given in the table ‘Key MNOs’ Mobile Subscribers’ for 2009 may be more than the

subscribers in the market due to rounding-off errors. 36 Note: The market witnessed a decline in subscriber base from 10.7 million at end-2008 to 10.6 at end-2009 because of

stringent government regulation that required the disconnection of unregistered pre-paid SIMs.

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Czech Republic

Table 48: Mobile Subscribers and Penetration — Czech Republic (End 2009 – End 2015F)37

Czech Republic

Mobile Subscribers and Penetration

2009 2010F 2011F 2012F 2013F 2014F 2015F

Subscribers (In Million) 13.6 13.7 13.8 13.8 13.8 13.9 13.9

Penetration (In Percent) 133.0 134.4 135.1 135.7 136.2 136.6 137.0

Table 49: Key MNOs’ Mobile Subscribers — Czech Republic (In Million, End 2009 – Q2 2010)

MNO

Mobile Subscribers (In Million)

Q2 2010 Market Share (In Percent)

Website 2009 Q1 2010 Q2 2010

T-Mobile

5.5 5.4 5.5 40.7 www.t-mobile.cz

O2

4.9 5.0 4.8 35.9 www.cz.o2.com

Vodafone

3.0 3.0 3.0 22.5 www.oskarmobil.cz

Greece

Table 50: Mobile Subscribers and Penetration — Greece (End 2009 – End 2015F)

Greece Mobile Subscribers and Penetration

2009 2010F 2011F 2012F 2013F 2014F 2015F

Subscribers (In Million) 20.8 21.9 23.2 24.3 25.2 26.0 26.7

Penetration (In Percent) 193.2 203.9 215.7 225.7 234.3 241.4 247.4

Table 51: Key MNOs’ Mobile Subscribers — Greece (In Million, End 2009 – Q2 2010)

MNO

Mobile Subscribers (In Million)

Q2 2010 Market Share (In Percent)

Website 2009 Q1 2010 Q2 2010

Cosmote

9.2 8.4 8.5 46.7 www.cosmote.gr

Vodafone

6.6 6.0 5.5 30.2 www.vodafone.gr

Wind Hellas

5.0 4.6 4.2 23.1 www.wind.com.gr

37 Note: Subscriber figures given in the table ‘Key MNOs’ Mobile Subscribers’ may not add-up to the total subscribers in the

market, as we have not covered a few of the smaller players in some markets.

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Hungary

Table 52: Mobile Subscribers and Penetration — Hungary (End 2009 – End 2015F)

Hungary Mobile Subscribers and Penetration

200938 2010F 2011F 2012F 2013F 2014F 2015F

Subscribers (In Million) 11.2 11.9 12.2 12.5 12.7 12.8 12.9

Penetration (In Percent) 112.0 119.4 122.6 125.3 127.5 129.3 130.8

Table 53: Key MNOs’ Mobile Subscribers — Hungary (In Million, End 2009 – Q2 2010)

MNO

Mobile Subscribers (In Million)

Q2 2010 Market Share (In Percent)

Website 2009 Q1 2010 Q2 2010

T-Mobile

5.1 5.1 5.1 45.8 www.t-mobile.hu

Pannon

3.5 3.5 3.4 30.8 www.pannon.hu

Vodafone

2.6 2.6 2.6 23.4 www.vodafone.hu

Lithuania

Table 54: Mobile Subscribers and Penetration — Lithuania (End 2009 – End 2015F)39

Lithuania Mobile Subscribers and Penetration

200940 2010F 2011F 2012F 2013F 2014F 2015F

Subscribers (In Million) 4.6 4.9 4.9 4.9 4.9 4.9 4.9

Penetration (In Percent) 129.9 138.7 139.4 139.9 140.4 140.9 141.4

38 Note: The market witnessed a decline in subscriber base from 11.4 million at end-2008 to 11.2 at end-2009, due to the

economic slowdown. 39 Note: The forecasted growth in subscriber base for the Lithuanian market during 2010-2015 is small and does not get reflected

in the subscriber base as it is approximated to one decimal place. 40 Note: The market witnessed a decline in subscriber base from 4.9 million at end-2008 to 4.6 at end-2009.

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Table 55: Key MNOs’ Mobile Subscribers — Lithuania (In Million, End 2009 – Q2 2010)

MNO

Mobile Subscribers (In Million)

Q2 2010 Market Share (In Percent)

Website 2009 Q1 2010 Q2 2010

Omnitel

2.0 2.0 2.0 43.0 www.omnitel.lt

Tele2

1.6 1.6 1.6 36.3 www.tele2.lt

BITE

1.0 1.0 0.9 20.7 www.bite.lt

Poland

Table 56: Mobile Subscribers and Penetration — Poland (End 2009 – End 2015F)41

Poland Mobile Subscribers and Penetration

2009 2010F 2011F 2012F 2013F 2014F 2015F

Subscribers (In Million) 44.7 45.4 45.9 46.3 46.6 46.8 47.0

Penetration (In Percent) 116.2 118.0 119.5 120.6 121.5 122.2 122.8

Table 57: Key MNOs’ Mobile Subscribers — Poland (In Million, End 2009 – Q2 2010)

MNO

Mobile Subscribers (In Million)

Q2 2010 Market Share (In Percent)

Website 2009 Q1 2010 Q2 2010

Orange

13.7 13.8 14.2 31.6 www.orange.pl

Plus

14.0 13.7 13.7 30.5 www.plusgsm.pl

PTC

13.5 13.4 13.3 29.6 www.era.pl

41 Note: Subscriber figures given in the table ‘Key MNOs’ Mobile Subscribers’ may not add-up to the total subscribers in the

market, as we have not covered a few of the smaller players in some markets.

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Romania

Table 58: Mobile Subscribers and Penetration — Romania (End 2009 – End 2015F)42

Romania Mobile Subscribers and Penetration

2009 2010F 2011F 2012F 2013F 2014F 2015F

Subscribers (In Million) 29.4 30.1 31.1 31.9 32.5 33.0 33.4

Penetration (In Percent) 133.8 137.3 142.3 146.3 149.5 152.1 154.2

Table 59: Key MNOs’ Mobile Subscribers — Romania (In Million, End 2009 – Q2 2010)

MNO

Mobile Subscribers (In Million)

Q2 2010 Market Share (In Percent)

Website 2009 Q1 2010 Q2 2010

Orange

11.0 10.8 10.5 35.7 www.orange.ro

Vodafone

9.7 9.7 9.8 33.5 www.vodafone.ro

Cosmote

6.9 7.2 7.1 24.2 www.cosmote.ro

Russia

Table 60: Mobile Subscribers and Penetration — Russia (End 2009 – End 2015F)43

Russia Mobile Subscribers and Penetration

2009 2010F 2011F 2012F 2013F 2014F 2015F

Subscribers (In Million) 208.0 218.8 229.6 238.0 244.5 249.5 253.3

Penetration (In Percent) 148.9 157.3 165.8 172.8 178.4 182.9 186.7

42,43 Note: Subscriber figures given in the table ‘Key MNOs’ Mobile Subscribers’ may not add-up to the total subscribers in the

market, as we have not covered a few of the smaller players in some markets.

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Table 61: Key MNOs’ Mobile Subscribers — Russia (In Million, End 2009 – Q2 2010)

MNO

Mobile Subscribers (In Million)

Q2 2010 Market Share (In Percent)

Website 2009 Q1 2010 Q2 2010

MTS

69.3 69.1 69.4 32.3 www.mtsgsm.com

MegaFon

50.0 52.0 55.0 25.6 eng.megafon.ru

VimpelCom

50.9 51.3 50.9 23.7 www.vimpelcom.com

Tele2

14.5 15.4 16.5 7.7 www.tele2.ru

VimpelCom Russia Serbia

Table 62: Mobile Subscribers and Penetration — Serbia (End 2009 – End 2015F)

Serbia Mobile Subscribers and Penetration

2009 2010F 2011F 2012F 2013F 2014F 2015F

Subscribers (In Million) 10.0 10.6 11.0 11.3 11.5 11.7 11.8

Penetration (In Percent) 135.8 145.0 150.9 155.6 159.4 162.4 164.9

Table 63: Key MNOs’ Mobile Subscribers — Serbia (In Million, End 2009 – Q2 2010)

MNO

Mobile Subscribers (In Million)

Q2 2010 Market Share (In Percent)

Website 2009 Q1 2010 Q2 2010

mt:s

6.0 6.1 6.2 59.7 www.telekom.rs

Telenor

2.8 2.9 2.9 28.0 www.telenor.co.rs

VIP

1.2 1.2 1.3 12.3 www.vipmobile.rs

Headquarters: Moscow, Russia

Launch of 3G services: September 2008

Subscriber Base (In Million, Q2 2010): 50.9

Q-o-Q Subscriber Base Growth (In Percent, Q2 2010): -0.7

Monthly ARPU (In USD, Q2 2010): 10.9

Recent Developments: In July 2010, VimpelCom acquired Russian fixed line operator, Foratek Communication, for USD 46.43 million

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Slovakia

Table 64: Mobile Subscribers and Penetration — Slovakia (End 2009 – End 2015F)44

Slovakia Mobile Subscribers and Penetration

2009 2010F 2011F 2012F 2013F 2014F 2015F

Subscribers (In Million) 5.8 6.1 6.2 6.3 6.3 6.4 6.4

Penetration (In Percent) 106.9 111.4 113.1 114.3 115.2 115.9 116.4

Table 65: Key MNOs’ Mobile Subscribers — Slovakia (In Million, End 2009 – Q2 2010)

MNO

Mobile Subscribers (In Million)

Q2 2010 Market Share (In Percent)

Website 2009 Q1 2010 Q2 2010

Orange

2.9 2.9 2.8 47.7 www.orange.sk

T-Mobile

2.4 2.4 2.4 40.4 www.t-mobile.sk

O2

0.6 0.6 0.7 11.9 www.sk.o2.com

Turkey

Table 66: Mobile Subscribers and Penetration — Turkey (End 2009 – End 2015F)

Turkey Mobile Subscribers and Penetration

200945 2010F 2011F 2012F 2013F 2014F 2015F

Subscribers (In Million) 62.9 66.9 68.1 69.0 69.7 70.3 70.7

Penetration (In Percent) 81.3 85.5 85.9 86.0 85.9 85.6 85.2

44 Note: The sum of subscriber figures given in the table ‘Key MNOs’ Mobile Subscribers’ for 2009 may be more than the

subscribers in the market due to rounding-off errors. 45 Note: The market witnessed a decline in subscriber base from 65.9 million at end-2008 to 62.9 at end-2009, with the primary

reason for this being the implementation of mobile number portability (which led to a reduction in multiple SIM usage) and the overall economic slowdown.

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Table 67: Key MNOs’ Mobile Subscribers — Turkey (In Million, End 2009 – Q2 2010)

MNO

Mobile Subscribers (In Million)

Q2 2010 Market Share (In Percent)

Website 2009 Q1 2010 Q2 2010

Turkcell

35.4 34.3 33.9 55.1 www.turkcell.com

Vodafone

15.7 15.8 16.1 26.2 www.vodafone.com.tr

Avea

11.8 11.7 11.5 18.6 www.avea.com.tr

Turkcell Turkey

Headquarters: Istanbul, Turkey

Launch of 3G services: July 2009

Subscriber Base (In Million, Q2 2010): 33.9

Q-o-Q Subscriber Base Growth (In Percent, Q2 2010): -1.2

Monthly ARPU (In USD, Q2 2010): 12.6

Recent Developments: In May 2010, Turkcell deployed an Internet Protocol Next-Generation Network (IP NGN) on Cisco’s Carrier Routing System (CRS) platform to manage 3G traffic and offer enhanced mobile services with HSPA+ speeds.

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Ukraine

Table 68: Mobile Subscribers and Penetration — Ukraine (End 2009 – End 2015F)46

Ukraine Mobile Subscribers and Penetration

200947 2010F 2011F 2012F 2013F 2014F 2015F

Subscribers (In Million) 54.8 55.7 56.2 56.5 56.8 56.9 57.0

Penetration (In Percent) 120.3 123.1 124.9 126.4 127.8 128.9 130.0

Table 69: Key MNOs’ Mobile Subscribers — Ukraine (In Million, End 2009 – Q2 2010)

MNO

Mobile Subscribers (In Million)

Q2 2010 Market Share (In Percent)

Website 2009 Q1 2010 Q2 2010

Kyivstar

22.0 21.9 21.9 40.3 www.kyivstar.ua

MTS

17.6 17.3 17.5 32.1 www.mts.com.ua

life:)

12.2 11.9 11.7 21.5 www.life.com.ua

Beeline

2.0 2.0 2.1 3.9 www.beeline.ua

46 Note: Subscriber figures given in the table ‘Key MNOs’ Mobile Subscribers’ may not add-up to the total subscribers in the

market, as we have not covered a few of the smaller players in some markets. 47 Note: The market saw a decline in subscriber base from 55.1 million at end-2008 to 54.8 at end-2009, primarily because of

changes to the way subscriber numbers are reported/calculated, and the overall economic slowdown.

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North America

Figure 24: Mobile Subscribers — North America (In Million, End 2009 – End 2015F)

Source: Portio Research Ltd.

F – Forecasted

313.5 334.6 352.1 368.0 382.2 395.0 406.3

0

200

400

600

2009 2010F 2011F 2012F 2013F 2014F 2015F

Mob

ile S

ubsc

riber

s

(In

Mill

ion)

Year

By end-2009, the North American mobile subscriber base stood at 313.5 million. The subscriber base is expected to increase marginally to reach 334.6 million by end-2010, accounting for over 6.4 percent of the worldwide subscriber base.

The mobile subscriber base in the region is forecast to increase to 406.3 million by end-2015, registering a CAGR of 4.4 percent during 2009-2015.

North America’s contribution to the worldwide mobile subscriber base is expected to decline to 5.5 percent by end-2015.

The operators in the US contributed over 92 percent to the total regional subscriber base as of end-2009. This contribution is expected to increase slightly to 93 percent by end-2015.

Verizon and AT&T emerged as the two leading operators in the region with subscriber base of 92.1 million and 90.1 million respectively as of end-June 2010.

CAGR = 4.4%

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Table 70: Countries’ Mobile Subscriber Base — North America (In Million, End 2009 – End 2015F)

Country

Mobile Subscribers (In Million) CAGR

(In Percent, 2009– 2015)

2009

2010F

2011F

2012F

2013F

2014F

2015F

Canada 23.0 24.1 25.2 26.2 27.1 27.8 28.5 3.7

The US 290.4 310.3 326.8 341.6 355.0 367.0 377.7 4.5

Table 71: Top Operators by Mobile Subscriber Base — North America (In Million, Q2 2010)48

Operator

Mobile Subscribers (In Million) Monthly ARPU (In USD) Churn (In Percent)

Verizon US 92.1 51.6 1.3

AT&T US 90.1 50.0 1.3

Sprint US 48.2 48.3 2.9

T-Mobile US 33.6 46.1 3.4

TracFone US 15.9 12.0 4.0

Rogers Canada 8.6 63.6 1.4

Metro PCS US 7.6 39.8 3.3

Bell Mobility Canada 7.0 52.1 1.8

Telus Mobility Canada 6.7 57.5 1.5

US Cellular US 6.1 52.6 1.4

Leap Wireless International 5.3 37.6 4.6

SaskTel Mobility Canada 0.5 NA NA

MTS Allstream Canada 0.5 56.1 1.3

48 Note: Due to rounding off to one decimal place, two operators appear to have the same number of mobile subscribers.

The subscribers using 3G and above networks comprised 37.2 percent of total mobile subscribers in the region at end-2010; this is estimated to reach 78 percent by end-2015.

The 3G subscriber base in the region is expected to grow from 74.4 million at end-2009 to 316.4 million at end-2015, a CAGR of 27.3 percent. This high growth will primarily be attributed to the technical advancements in the North American market.

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Worldwide Mobile Industry Handbook 2011-2015

Figure 25: Technology Forecast — North America (In Million, End 2009 – End 2015F)

Source: Portio Research Ltd.

F – Forecasted

Canada

Table 72: Mobile Subscribers and Penetration — Canada (End 2009 – End 2015F)49

Canada Mobile Subscribers and Penetration

2009 2010F 2011F 2012F 2013F 2014F 2015F

Subscribers (In Million) 23.0 24.1 25.2 26.2 27.1 27.8 28.5

Penetration (In Percent) 68.3 71.2 73.8 76.1 78.0 79.6 80.9

Table 73: Key MNOs’ Mobile Subscribers — Canada (In Million, End 2009 – Q2 2010)

MNO

Mobile Subscribers (In Million)

Q2 2010 Market Share (In Percent)

Website 2009 Q1 2010 Q2 2010

Rogers

8.5 8.5

8.6

36.6

www.rogers.com

Bell

Mobility

6.8 6.9

7.0

29.6

www.bell.ca

Telus

Mobility

6.5 6.6

6.7

28.4

www.telusmobility.com

49 Note: Subscriber figures given in the table ‘Key MNOs’ Mobile Subscribers’ may not add-up to the total subscribers in the

market, as we have not covered a few MNOs (with lower market share) operational in the market.

239.1 210.0 178.1 147.9 120.6 93.6 89.9

74.4 124.6174.0 220.1

261.6 301.4316.4

0

75

150

225

300

375

450

2009 2010F 2011F 2012F 2013F 2014F 2015F

Mob

ile S

ubsc

riber

s (I

n M

illio

n)

Year

3G and above 2G and others

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Rogers Canada The US

Table 74: Mobile Subscribers and Penetration — The US (End 2009 – End 2015F)50

The US Mobile Subscribers and Penetration

2009 2010F 2011F 2012F 2013F 2014F 2015F

Subscribers (In Million) 290.4 310.3 326.8 341.7 355.0 367.0 377.7

Penetration (In Percent) 94.1 99.5 103.8 107.5 110.6 113.3 115.5

Table 75: Key MNOs’ Mobile Subscribers — The US (In Million, End 2009 – Q2 2010)

MNO

Mobile Subscribers (In Million)

Q2 2010 Market Share (In Percent)

Website 2009 Q1 2010 Q2 2010

Verizon

91.2 92.8 92.1

30.8

www.verizonwireless.com

AT&T

85.1 87.0 90.1

30.1

www.att.com

Sprint

48.1 48.1 48.2

16.1

www.sprint.com

T-Mobile

33.8 33.7 33.6

11.2

www.t-mobile.com

50 Note: Subscriber figures given in the table ‘Key MNOs’ Mobile Subscribers’ may not add-up to the total subscribers in the

market, as we have not covered a few MNOs (with lower market share) operational in the market.

Headquarters: Toronto, Canada

Launch of 3G services: November 2006

Subscriber Base (In Million, Q2 2010): 8.6

Q-o-Q Subscriber Base Growth (In Percent, Q2 2010): 1.4

ARPU (In USD, Q2 2010): 63.6

Recent Developments: As part of the strategic relationship announced between Rogers Canada and TBayTel, TBayTel will service Rogers’ mobile subscribers with ‘807’ area code, starting November 2010. The companies also plan to co-brand their mobile services in Northern Ontario region and the partnership will allow Rogers’ customers to access TBayTel’s converged product bundles.

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Latin America

Figure 26: Mobile Subscribers — Latin America (In Million, End 2009 – End 2015F)

Source: Portio Research Ltd.

F – Forecasted

494.0534.8

574.4608.1 637.9 663.9 686.5

0

100

200

300

400

500

600

700

800

2009 2010F 2011F 2012F 2013F 2014F 2015F

Mob

ile S

ubsc

riber

s

(In

Mill

ion)

Year

CAGR = 5.6%

The subscriber base in the region was 494.0 million at end-2009; it is expected to grow to 534.8 million at end-2010 and to 686.5 million by end-2015.

The subscriber base in the region is expected to increase at a CAGR of 5.6 percent during 2009-2015.

Brazil and Mexico are forecast to be major countries in terms of subscriber base at end-2010, with subscriber shares of 36.5 percent and 16.6 percent respectively.

The other countries in the region with significant share of subscribers at end-2010 include Argentina (9.5 percent), Colombia (7.9 percent) and Venezuela (5.7 percent).

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Table 76: Major Markets’ Mobile Subscriber Base — Latin America (In Million, End 2009 – End 2015F)51

Country

Mobile Subscribers (In Million) CAGR

(In Percent, 2009-2015)

2009

2010F

2011F

2012F

2013F

2014F

2015F

Argentina 48.0 50.8 53.7 56.4 58.6 60.5 62.2 4.4

Brazil 176.5 195.1 211.8 225.8 238.1 250.8 261.9 6.8

Chile 17.6 19.4 20.9 22.2 23.4 24.4 25.3 6.2

Colombia 40.5 42.4 43.9 45.1 46.0 46.8 47.4 2.7

Jamaica 3.1 3.5 3.9 4.1 4.4 4.6 4.8 7.5

Mexico 83.1 89.0 93.9 98.2 101.8 104.8 107.4 4.4

Peru 20.6 23.3 25.9 28.5 30.9 33.2 35.2 9.3

Venezuela 29.6 30.7 31.9 33.0 33.9 34.7 35.3 3.0

Figure 27: Top 5 Countries by CAGR of Mobile Subscriber Base — Latin America (In Percent, End 2009 – End 2015F)

Source: Portio Research Ltd.

F – Forecasted

51 Note: The table covers major markets of the region, hence the sum of countries’ subscribers will not add up to the total regional

subscriber base.

9.3%

7.5%6.8%

6.2%

4.4%

0%

3%

6%

9%

12%

Peru Jamaica Brazil Chile Argentina

CA

GR

(In

Per

cent

)

Country

Peru, Jamaica and Brazil will witness high subscriber growth in the region during 2009-2015, with CAGRs of 9.3 percent, 7.5 percent and 6.8 percent respectively.

Brazil, the leading market in the region, will witness subscriber base grow from 176.5 million at end-2009 to 261.9 million by end-2015.

Colombia is forecast to witness the slowest growth in the region with a CAGR of 2.7 percent between 2009 and 2015.

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Table 77: Top 20 Operators by Mobile Subscriber Base — Latin America (In Million, Q2 2010)

Operator

Mobile Subscribers (In Million) Monthly ARPU (In USD) Churn (In Percent)

Telcel Mexico 61.3 13.3 3.0

Vivo Brazil 56.0 14.2 2.6

Claro Brazil 46.9 10.6 3.2

TIM Brazil 44.4 13.6 NA

Oi Brazil 37.2 12.5 3.4

Comcel Colombia 28.1 8.2 3.6

Movistar Mexico 18.3 9.6 2.1

Claro Argentina 17.0 9.1 1.9

Movistar Argentina 16.4 11.8 1.8

Telecom Personal Argentina 15.3 10.9 NA

Movilnet Venezuela 13.6 NA NA

Movistar Peru 11.8 8.1 3.4

Movistar Venezuela 10.3 18.0 2.4

Movistar Colombia 9.5 9.1 3.3

Claro Peru 9.1 7.6 2.9

Movistar Chile 8.0 15.4 1.4

Entel PCS Chile 6.8 17 1.5

Digitel Venezuela 5.4 NA NA

Claro Chile 4.0 9.7 4.3

Tigo Colombia 3.9 11.5 4.6

The 3G and above subscriber base in the region is forecast to grow from 22.3 million at end-2009 to 302.2 million at end-2015, indicating a CAGR of 54.4 percent.

Subscribers using 3G and above networks comprised 10.9 percent of total mobile subscribers in the region at end-2010; this is estimated to reach 44 percent by end-2015.

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Figure 28: Technology Forecast — Latin America (In Million, End 2009 – End 2015F)

Source: Portio Research Ltd.

F – Forecasted

Argentina

Table 78: Mobile Subscribers and Penetration — Argentina (End 2009 – End 2015F)

Argentina Mobile Subscribers and Penetration

2009 2010F 2011F 2012F 2013F 2014F 2015F

Subscribers (In Million) 48.0 50.8 53.7 56.4 58.6 60.5 62.2

Penetration (In Percent) 116.6 122.1 128.0 132.9 136.9 140.0 142.5

Table 79: Key MNOs’ Mobile Subscribers — Argentina (In Million, End 2009 – Q2 2010)

MNO

Mobile Subscribers (In Million)

Q2 2010 Market Share (In Percent)

Website 2009 Q1 2010 Q2 2010

Claro

16.5 16.7 17.0 34.1 www.claro.com.ar

Movistar

15.9 16.2 16.4 32.9 www.movistar.com.ar

Telecom Personal

14.5 14.9 15.3 30.8 www.personal.com.ar

Nextel

1.0 1.1 1.1 2.2 www.nextel.com.ar

471.7 476.5 471.0 449.9 418.6 383.3 384.3

22.3 58.3 103.4158.2 219.3

280.6302.2

0

200

400

600

800

2009 2010F 2011F 2012F 2013F 2014F 2015F

Mob

ile S

ubsc

riber

s (I

n M

illio

n)

Year

3G and above 2G and others

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Worldwide Mobile Industry Handbook 2011-2015

Brazil

Table 80: Mobile Subscribers and Penetration — Brazil (End 2009 – End 2015F)52

Brazil Mobile Subscribers and Penetration

200953 2010F 2011F 2012F 2013F 2014F 2015F

Subscribers (In Million) 176.5 195.1 211.8 225.8 238.1 250.8 261.9

Penetration (In Percent) 88.3 96.5 103.5 109.2 113.9 118.7 122.7

Table 81: Key MNOs’ Mobile Subscribers — Brazil (In Million, End 2009 – Q2 2010)

MNO

Mobile Subscribers (In Million)

Q2 2010 Market Share (In Percent)

Website 2009 Q1 2010 Q2 2010

Vivo

51.7 53.9 56.0 29.8 www.vivo.com.br

Claro

44.4 45.6 46.9 24.9 www.claro.com.br

TIM Brasil

41.1 42.4 44.4 23.6 www.timbrasil.com.br

Oi54

36.1 36.6 37.3 19.8 www.oi.com.br

Nextel

2.5 2.7 2.9 1.5 www.nextel.com.br

Claro Brazil

52 Note: Subscriber figures given in the table ‘Key MNOs’ Mobile Subscribers’ may not add-up to the total subscribers in the

market, as we have not covered a few of the smaller players in some markets. 53 Note: With reference to our previous report 'Worldwide Mobile Industry Handbook 2009-2014', Brazil surpassed our

expectations of mobile subscriber growth by 6.0 million in 2009. In 2009, operators offered attractive plans such as lower call rates for calling users on the same network, and bulk SMS which encouraged users to own more than one mobile SIM.

54 Note: In 2009, Brasil Telecom was acquired by Oi and its subscriber base has been included in Oi’s subscriber base.

Headquarters: Rio de Janeiro, Brazil

Launch of 3G services: November 2007

Subscriber Base (In Million, Q2 2010): 46.9

Q-o-Q Subscriber Base Growth (In Percent, Q2 2010): 2.9

Monthly ARPU (In USD, Q2 2010): 10.6

Recent Developments: In May 2010, Carlos Slim, the CEO of América Móvil and wealthiest person in the world (2010), merged his fixed-line (‘Embratel’) and mobile (‘Claro’) operations in Latin America, in order to reduce the operating costs and improve profitability. This merger will include the merger of Claro and Embratel in Brazil.

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Chile

Table 82: Mobile Subscribers and Penetration — Chile (End 2009 – End 2015F)55

Chile Mobile Subscribers and Penetration

2009 2010F 2011F 2012F 2013F 2014F 2015F

Subscribers (In Million) 17.6 19.4 20.9 22.2 23.4 24.4 25.3

Penetration (In Percent) 105.7 115.4 123.1 129.9 135.7 140.6 144.8

Table 83: Key MNOs’ Mobile Subscribers — Chile (In Million, End 2009 – Q2 2010)

MNO

Mobile Subscribers (In Million)

Q2 2010 Market Share (In Percent)

Website 2009 Q1 2010 Q2 2010

Movistar

7.5 7.8 8.0 42.3 www.movistar.cl

Entel PCS

6.5 6.6 6.8 35.9 www.entelpcs.cl

Claro

3.6 3.8 4.0 21.4 www.clarochile.cl

Colombia

Table 84: Mobile Subscribers and Penetration — Colombia (End 2009 – End 2015F)

Colombia Mobile Subscribers and Penetration

200956 2010F 2011F 2012F 2013F 2014F 2015F

Subscribers (In Million) 40.5 42.4 43.9 45.1 46.0 46.8 47.4

Penetration (In Percent) 92.1 95.4 97.6 99.1 100.1 100.6 100.9

Table 85: Key MNOs’ Mobile Subscribers — Colombia (In Million, End 2009 – Q2 2010)

MNO

Mobile Subscribers (In Million)

Q2 2010 Market Share (In Percent)

Website 2009 Q1 2010 Q2 2010

Comcel

27.8 28.0 28.1 67.6 www.comcel.com.co

Movistar

9.0 9.3 9.5 22.9 www.movistar.com.co

Tigo

3.7 3.8 3.9 9.5 www.tigo.com.co

55 Note: Subscriber figures given in the table ‘Key MNOs’ Mobile Subscribers’ may not add-up to the total subscribers in the

market, as we have not covered a few of the smaller players in some markets. 56 Note: The market saw a decline in subscriber base from 40.7 million at end-2008 to 40.5 at end-2009 because of the

disconnection of inactive user accounts.

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Jamaica

Table 86: Mobile Subscribers and Penetration — Jamaica (End 2009 – End 2015F)

Jamaica Mobile Subscribers and Penetration

2009 2010F 2011F 2012F 2013F 2014F 2015F

Subscribers (In Million) 3.1 3.5 3.9 4.1 4.4 4.6 4.8

Penetration (In Percent) 110.7 124.0 134.0 142.9 150.7 157.5 163.3

Table 87: Key MNOs’ Mobile Subscribers — Jamaica (In Million, End 2009 – Q2 2010)

MNO

Mobile Subscribers (In Million)

Q2 2010 Market Share (In Percent)

Website 2009 Q1 2010 Q2 2010

Digicel

2.1 2.1 2.1 61.8 www.digiceljamaica.com

Cable & Wireless

0.7 0.7 0.7 21.1 www.cw.com

Claro

0.3 0.5 0.6 17.1 www.claro.com.jm

Mexico

Table 88: Mobile Subscribers and Penetration — Mexico (End 2009 – End 2015F)57

Mexico Mobile Subscribers and Penetration

2009 2010F 2011F 2012F 2013F 2014F 2015F

Subscribers (In Million) 83.1 89.0 93.9 98.2 101.8 104.8 107.4

Penetration (In Percent) 74.3 78.7 82.1 84.9 87.1 88.8 90.1

57 Note: The sum of subscriber figures given in the table ‘Key MNOs’ Mobile Subscribers’ for 2009 may be more than the

subscribers in the market due to rounding-off errors.

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Worldwide Mobile Industry Handbook 2011-2015

Table 89: Key MNOs’ Mobile Subscribers — Mexico (In Million, End 2009 – Q2 2010)58

MNO

Mobile Subscribers (In Million)

Q2 2010 Market Share (In Percent)

Website 2009 Q1 2010 Q2 2010

Telcel

59.2 60.3 61.3 70.9 www.telcel.com

Movistar

17.4 17.8 18.3 21.1 www.movistar.com.mx

Iusacell

3.6 3.6 3.7 4.3 www.iusacell.com.mx

Nextel 3.0 3.1 3.2 3.7 www.nextel.com.mx

Peru

Table 90: Mobile Subscribers and Penetration — Peru (End 2009 – End 2015F)

Peru Mobile Subscribers and Penetration

2009 2010F 2011F 2012F 2013F 2014F 2015F

Subscribers (In Million) 20.6 23.3 25.9 28.5 30.9 33.2 35.2

Penetration (In Percent) 69.3 77.3 85.2 92.6 99.3 105.4 110.8

Table 91: Key MNOs’ Mobile Subscribers — Peru (In Million, End 2009 – Q2 2010)

MNO

Mobile Subscribers (In Million)

Q2 2010 Market Share (In Percent)

Website 2009 Q1 2010 Q2 2010

Movistar

11.5 11.7 11.8 54.0 www.movistar.com.pe

Claro

8.3 8.7 9.1 41.5 www.claro.com.pe

Nextel

0.8 0.9 1.0 4.4 www.nextel.com.pe

58 Note: The total of the MNOs’ Mobile Subscribers is greater than the country’s total subscriber base due to rounding-off errors.

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Worldwide Mobile Industry Handbook 2011-2015

Venezuela

Table 92: Mobile Subscribers and Penetration — Venezuela (End 2009 – End 2015F)

Venezuela Mobile Subscribers and Penetration

2009 2010F 2011F 2012F 2013F 2014F 2015F

Subscribers (In Million) 29.6 30.7 31.9 33.0 33.9 34.7 35.3

Penetration (In Percent) 109.6 111.8 114.7 116.8 118.3 119.2 119.7

Table 93: Key MNOs’ Mobile Subscribers — Venezuela (In Million, End 2009 – Q2 2010)

MNO

Mobile Subscribers (In Million)

Q2 2010 Market Share (In Percent)

Website 2009 Q1 2010 Q2 2010

Movilnet

13.4 13.6 13.6 46.6 www.movilnet.com.ve

Movistar

10.5 10.3 10.3 35.1 www.movistar.com.ve

Digitel

5.7 5.5 5.4 18.3 www.digitel.com.ve

Page 75: Worldwide Mobile Industry Handbook 2011 2015

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Worldwide Mobile Industry Handbook 2011-2015

Asia Pacific

Figure 29: Mobile Subscribers — Asia Pacific (In Million, End 2009 – End 2015F)

Source: Portio Research Ltd.

F – Forecasted

2,132.12,521.2

2,856.53,156.4

3,416.53,643.9

3,838.1

0

1000

2000

3000

4000

5000

2009 2010F 2011F 2012F 2013F 2014F 2015F

Mob

ile S

ubsc

riber

s

(In

Mill

ion)

Year

CAGR = 10.3%

Mobile subscribers in the region are expected to reach 2,521.2 million by end-2010. China, India and Indonesia are expected to be the top three countries in the region in terms of

subscriber base at end-2010. The subscriber base in the region is expected to increase at a CAGR of 10.3 percent during 2009-

2015. India, Bangladesh and Indonesia are expected to be the top three markets in terms of subscriber

growth during 2009-2015.

Page 76: Worldwide Mobile Industry Handbook 2011 2015

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Worldwide Mobile Industry Handbook 2011-2015

Table 94: Major Markets’ Subscriber Base — Asia Pacific (In Million, End 2009 – End 2015F)59

Country

Mobile Subscribers (In Million) CAGR

(In Percent, 2009– 2015)

2009

2010F

2011F

2012F

2013F

2014F

2015F

Afghanistan 12.4 15.7 17.1 17.9 18.2 18.4 18.5 6.9

Australia 28.9 30.4 32.7 34.6 36.2 37.6 38.7 5.0

Bangladesh 52.4 65.6 77.3 89.2 101.0 112.7 124.0 15.4

China 726.0 835.0 918.2 987.9 1,045.1 1,091.4 1,128.4 7.6

Hong Kong 10.1 10.8 11.4 11.9 12.5 12.9 13.3 4.8

India 525.2 702.2 863.9 1,010.4 1,141.7 1,257.7 1,358.4 17.2

Indonesia 160.1 183.0 204.5 225.7 246.5 267.1 286.5 10.2

Japan 110.6 118.0 123.3 128.2 132.5 136.5 140.0 4.0

Kazakhstan 15.0 15.3 15.8 16.2 16.5 16.7 16.8 2.0

Malaysia 31.1 33.3 36.2 38.9 41.4 43.8 46.0 6.8

New Zealand 5.0 5.2 5.4 5.6 5.7 5.8 5.9 2.9

Pakistan 97.9 104.9 112.5 120.4 127.5 131.6 134.8 5.5

The Philippines 75.3 88.0 97.9 107.1 115.4 122.8 129.3 9.4

Singapore 6.9 7.1 7.5 7.8 8.1 8.3 8.5 3.7

South Korea 47.9 51.3 53.6 55.7 57.5 59.0 60.4 3.9

Taiwan 26.3 27.6 28.3 28.9 29.4 29.8 30.2 2.3

Thailand 65.6 70.4 74.8 78.7 82.3 85.4 88.2 5.1

Vietnam 107.7 123.0 135.0 145.2 151.6 156.3 157.6 6.6

59 Note: The table covers major markets of the region, hence the sum of countries’ subscribers will not add up to the total regional

subscriber base.

Page 77: Worldwide Mobile Industry Handbook 2011 2015

76 © 2010, Portio Research. All Rights Reserved

Worldwide Mobile Industry Handbook 2011-2015

Figure 30: Top 10 Countries by CAGR of Mobile Subscriber Base — Asia Pacific (In Percent, End 2009 – End 2015F)

Source: Portio Research Ltd.

F – Forecasted

17.2%15.4%

10.2% 9.4%7.6% 6.9% 6.8% 6.6% 5.5% 5.1%

0%

5%

10%

15%

20%

25%

Indi

a

Ban

glad

esh

Indo

nesi

a

The

Phi

lippi

nes

Chi

na

Afg

hani

stan

Mal

aysi

a

Vie

tnam

Pak

ista

n

Tha

iland

CA

GR

(In

Per

cent

)

Country

India is expected to lead the region in terms of subscriber growth during 2009-2015, with a CAGR of 17.2 percent, followed by Bangladesh (15.4 percent) and Indonesia (10.2 percent).

While a majority of the countries are expected to have a growth rate of more than 5 percent during 2009-2015, some of the markets are expected to witness slower growth in subscriber base, including Kazakhstan (2.0 percent), Taiwan (2.3 percent) and New Zealand (2.9 percent), during the same period.

China Mobile (554.0 million), China Unicom (157.0 million) and Bharti Airtel India (136.6 million) are the leading operators in the region in terms of subscriber base at Q2 2010.

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Table 95: Top 20 Operators by Mobile Subscriber Base — Asia Pacific (In Million, Q2 2010)

Operators

Mobile Subscribers (In Million) Monthly ARPU (In USD) Churn (In Percent)

China Mobile 554.0 10.8 NA

China Unicom 157.0 6.4 NA

Bharti Airtel India 136.6 4.6 5.8

Reliance Communication India 110.8 2.6 3.5

Vodafone India 109.1 3.8 3.2

Telkomsel Indonesia 88.3 4.7* NA

China Telecom 74.5 8.7 NA

BSNL India 72.7 NA NA

Tata Teleservices India 72.5 NA NA

Idea Cellular India 68.9 3.6 3.2

NTT DoCoMo Japan 56.5 57.1 0.4

Smart Philippines 45.3 3.6 NA

Aircel India 41.7 NA NA

Satelindo Indonesia 37.8 3.8 NA

Viettel Corporation Vietnam 37.7 NA NA

XL Axiata Indonesia 35.2 3.8 NA

Mobilink Pakistan 32.2 2.9 2.0

KDDI Japan 32.1 56.8 0.8

MobiFone Vietnam 30.9 NA NA

AIS Thailand 30.0 7.2 4.5

*The ARPU has decreased over Q2 2009 in Indonesian Rupiah terms but increased in dollar terms

The 3G and above subscribers in the region are expected to increase from 288.3 million at end-2009 to 2,388.6 million at end-2015, indicating a CAGR of 42.3 percent.

Subscribers using 3G and above networks comprised 16.3 percent at end-2010; this is forecast to reach 62.2 percent by end-2015.

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Figure 31: Technology Forecast — Asia Pacific (In Million, End 2009 – End 2015F)60

Source: Portio Research Ltd.

F – Forecasted

Afghanistan

Table 96: Mobile Subscribers and Penetration — Afghanistan (End 2009 – End 2015F)

Afghanistan Mobile Subscribers and Penetration

2009 2010F 2011F 2012F 2013F 2014F 2015F

Subscribers (In Million) 12.4 15.7 17.1 17.9 18.2 18.4 18.5

Penetration (In Percent) 43.1 53.2 56.8 57.9 57.7 57.0 56.1

Table 97: Key MNOs’ Mobile Subscribers — Afghanistan (In Million, End 2009 – Q2 2010)

MNO

Mobile Subscribers (In Million)

Q2 2010 Market Share (In Percent)

Website 2009 Q1 2010 Q2 2010

TDCA

3.7 3.7 3.7 27.0 www.roshan.af

MTN

3.2 3.4 3.6 26.2 www.mtn.com.af

Etisalat

2.9 3.1 3.3 24.1 www.etisalat.af

AWCC

2.6 3.0 3.1 22.7 www.afghan-wireless.com

60 Note: The sum of 2G and others, and 3G and above subscribers may not add up to the region’s subscriber base due to

rounding-off errors.

1,843.8 2,110.2 2,135.7 2,047.3 1,859.5 1,624.7 1,449.5

288.3411.0

720.71,109.0

1,556.92,019.2

2,388.6

0

700

1400

2100

2800

3500

4200

2009 2010F 2011F 2012F 2013F 2014F 2015F

Mob

ile S

ubsc

riber

s (I

n M

illio

n)

Year

3G and above 2G and others

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Australia

Table 98: Mobile Subscribers and Penetration — Australia (End 2009 – End 2015F)

Australia Mobile Subscribers and Penetration

200961 2010F 2011F 2012F 2013F 2014F 2015F

Subscribers (In Million) 28.9 30.4 32.7 34.6 36.2 37.6 38.7

Penetration (In Percent) 135.3 140.3 149.2 156.3 161.9 166.1 169.2

Table 99: Key MNOs’ Mobile Subscribers — Australia (In Million, End 2009 – Q2 2010)

MNO

Mobile Subscribers (In Million)

Q2 2010 Market Share (In Percent)

Website 2009 Q1 2010 Q2 2010

Telstra

10.4 10.5 10.6 34.9 www.telstra.com.au

Optus

8.2 8.5 8.7 28.7 www.optus.com.au

3

6.9 7.4 7.5 24.7 www.three.com.au

Vodafone

3.4 3.5 3.6 11.7 www.vodafone.com.au

Bangladesh

Table 100: Mobile Subscribers and Penetration — Bangladesh (End 2009 – End 2015F)62

Bangladesh Mobile Subscribers and Penetration

2009 2010F 2011F 2012F 2013F 2014F 2015F

Subscribers (In Million) 52.4 65.6 77.3 89.2 101.0 112.7 124.0

Penetration (In Percent) 33.8 41.7 48.4 54.9 61.2 67.2 72.8

61 Note: With reference to our previous report 'Worldwide Mobile Industry Handbook 2009-2014', Australia surpassed our

expectation of mobile subscribers’ base by 4.3 million in 2009. Australian operator 'Hutchison 3G' grew by 239.1 percent in 2009 as compared to 2008.

62 Note: Subscriber figures given in the table ‘Key MNOs’ Mobile Subscribers’ may not add-up to the total subscribers in the market, as we have not covered a few of the smaller players in some markets.

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Table 101: Key MNOs’ Mobile Subscribers — Bangladesh (In Million, End 2009 – Q2 2010)

MNO

Mobile Subscribers (In Million)

Q2 2010 Market Share (In Percent)

Website 2009 Q1 2010 Q2 2010

GrameenPhone

23.3 23.9 26.5 44.1 www.grameenphone.com

Banglalink

13.9 14.2 16.1 26.8 www.banglalinkgsm.com

Robi63

9.3 10.6 11.1 18.5 www.robi.com.bd

Warid

3.0 3.0 3.2 5.3 www.waridtel.com.bd

China

Table 102: Mobile Subscribers and Penetration — China (End 2009 – End 2015F)

China Mobile Subscribers and Penetration

200964 2010F 2011F 2012F 2013F 2014F 2015F

Subscribers (In Million) 726.0 835.0 918.2 987.9 1045.1 1091.4 1128.4

Penetration (In Percent) 54.7 62.6 68.5 73.4 77.3 80.3 82.7

Table 103: Key MNOs’ Mobile Subscribers — China (In Million, End 2009 – Q2 2010)

MNO

Mobile Subscribers (In Million)

Q2 2010 Market Share (In Percent)

Website 2009 Q1 2010 Q2 2010

China Mobile

522.3 538.9 554.0 70.5 www.chinamobileltd.com

China

Unicom

147.6 152.1 157.0 20.0 www.chinaunicom.com.cn

China

Telecom

56.1 65.5 74.5 9.5 www.chinatelecom-h.com

63 Note: In March 2010, the company name was changed from Aktel to Robi. 64 Note: With reference to our previous report 'Worldwide Mobile Industry Handbook 2009-2014', China did not show the expected

growth in mobile subscribers’ base in 2009. The factors such as telecommunications industry restructuring and global financial crisis led to slower growth in subscribers.

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China Mobile

Hong Kong

Table 104: Mobile Subscribers and Penetration — Hong Kong (End 2009 – End 2015F)

Hong Kong Mobile Subscribers and Penetration

2009 2010F 2011F 2012F 2013F 2014F 2015F

Subscribers (In Million) 10.1 10.8 11.4 11.9 12.5 12.9 13.3

Penetration (In Percent) 142.3 151.7 159.6 166.7 173.1 178.7 183.8

Table 105: Key MNOs’ Mobile Subscribers — Hong Kong (In Million, End 2009 – Q2 2010)

MNO

Mobile Subscribers (In Million)

Q2 2010 Market Share (In Percent)

Website 2009 Q1 2010 Q2 2010

3

3.0 3.0 3.1 29.0 www.three.com.hk

CSL New

World Mobility

2.8 2.9 3.0 28.7 www.hkcsl.com

Peoples

1.6 1.6 1.7 15.8 www.peoples.com.hk

PCCW Mobile

1.4 1.4 1.5 14.0 www.pccwmobile.com

SmarTone

1.2 1.3 1.3 12.5 www.smartone.com.hk

Headquarters: Beijing, China

Launch of 3G services: April 2008

Subscriber Base (In Million, Q2 2010): 554.0

Q-o-Q Subscriber Base Growth (In Percent, Q2 2010): 2.8

Monthly ARPU (In USD, Q2 2010): 10.8

Recent Developments: China Mobile plans to introduce converged multimedia applications in its network to enhance its mobile communication offerings. It has awarded the contract to Nokia Siemens Networks, to implement IMS Core platform, hiQ MMTel application server and Session Border Controller (SBC), to achieve converged communications.

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India

Table 106: Mobile Subscribers and Penetration — India (End 2009 – End 2015F)65

India Mobile Subscribers and Penetration

200966 2010F 2011F 2012F 2013F 2014F 2015F

Subscribers (In Million) 525.2 702.2 863.9 1010.4 1141.7 1257.7 1358.4

Penetration (In Percent) 45.1 59.4 72.2 83.3 92.9 101.1 107.9

Table 107: Key MNOs’ Mobile Subscribers — India (In Million, End 2009 – Q2 2010)

MNO

Mobile Subscribers (In Million)

Q2 2010 Market Share (In Percent)

Website 2009 Q1 2010 Q2 2010

Bharti Airtel

118.9 127.6 136.6 21.5 www.airtel.in

Reliance

Communication

93.8 102.4 110.8 17.4 www.rcom.co.in

Vodafone

91.4 100.9 109.1 17.2 www.vodafone.in

BSNL

62.9 69.5 72.7 11.4 www.bsnl.co.in

Tata

Teleservices

57.3 65.9 72.5 11.4 www.tatateleservices.com

Idea Cellular

57.6 63.8 68.9 10.8 www.ideacellular.com

Indonesia

Table 108: Mobile Subscribers and Penetration — Indonesia (End 2009 – End 2015F)67

Indonesia Mobile Subscribers and Penetration

2009 2010F 2011F 2012F 2013F 2014F 2015F

Subscribers (In Million) 160.1 183.0 204.5 225.7 246.5 267.1 286.5

Penetration (In Percent) 66.3 74.9 82.8 90.5 97.8 104.9 111.5

65,67 Note: Subscriber figures given in the table ‘Key MNOs’ Mobile Subscribers’ may not add-up to the total subscribers in the

market, as we have not covered a few of the smaller players in some markets. 66 Note: With reference to our previous report 'Worldwide Mobile Industry Handbook 2009-2014', India surpassed our expectation

of mobile subscribers’ base by 35 million in 2009. With the launch of Tata Docomo, the subscriber base of Tata Teleservices grew by 80.5 percent in 2009 as compared to 46.1 percent in 2008. Tata Teleservices alone contributed a growth of 25 million mobile subscribers in 2009.

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Table 109: Key MNOs’ Mobile Subscribers — Indonesia (In Million, End 2009 – Q2 2010)

MNO

Mobile Subscribers (In Million)

Q2 2010 Market Share (In Percent)

Website 2009 Q1 2010 Q2 2010

Telkomsel

81.6 82.0 88.3 49.7 www.telkomsel.com

Satelindo

33.0 37.8 37.8 21.3 www.indosat.com

XL Axiata68

31.4 32.6 35.2 19.9 www.xl.co.id

3

8.5 9.2 9.9 5.6 www.three.co.id

Japan

Table 110: Mobile Subscribers and Penetration — Japan (End 2009 – End 2015F)69

Japan Mobile Subscribers and Penetration

2009 2010F 2011F 2012F 2013F 2014F 2015F

Subscribers (In Million) 110.6 118.0 123.3 128.2 132.5 136.5 140.0

Penetration (In Percent) 87.1 93.2 97.6 101.8 105.6 109.2 112.5

Table 111: Key MNOs’ Mobile Subscribers — Japan (In Million, End 2009 – Q2 2010)

MNO

Mobile Subscribers (In Million)

Q2 2010 Market Share (In Percent)

Website 2009 Q1 2010 Q2 2010

NTT DoCoMo

55.4 56.1 56.5 49.7 www.nttdocomo.com

KDDI

31.4 31.9 32.1 28.2 www.kddi.com

SoftBank

21.7 21.9 22.6 19.9 www.softbank.jp

68 Note: Excelcomindo has been rebranded to XL Axiata. 69 Note: Subscriber figures given in the table ‘Key MNOs’ Mobile Subscribers’ may not add-up to the total subscribers in the

market, as we have not covered a few of the smaller players in some markets.

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Kazakhstan

Table 112: Mobile Subscribers and Penetration — Kazakhstan (End 2009 – End 2015F)70

Kazakhstan Mobile Subscribers and Penetration

2009 2010F 2011F 2012F 2013F 2014F 2015F

Subscribers (In Million) 15.0 15.3 15.8 16.2 16.5 16.7 16.8

Penetration (In Percent) 97.1 98.9 101.7 103.7 105.1 106.0 106.6

Table 113: Key MNOs’ Mobile Subscribers — Kazakhstan (In Million, End 2009 – Q2 2010)

MNO

Mobile Subscribers (In Million)

Q2 2010 Market Share (In Percent)

Website 2009 Q1 2010 Q2 2010

Kcell

7.1 7.5 7.8 51.6 www.kcell.kz

KaR-Tel

6.1 6.1 6.3 41.8 www.beeline.kz

Malaysia

Table 114: Mobile Subscribers and Penetration — Malaysia (End 2009 – End 2015F)71

Malaysia Mobile Subscribers and Penetration

2009 2010F 2011F 2012F 2013F 2014F 2015F

Subscribers (In Million) 31.1 33.3 36.2 38.9 41.4 43.8 46.0

Penetration (In Percent) 110.8 116.9 125.0 132.3 138.8 144.6 149.7

Table 115: Key MNOs’ Mobile Subscribers — Malaysia (In Million, End 2009 – Q2 2010)

MNO

Mobile Subscribers (In Million)

Q2 2010 Market Share (In Percent)

Website 2009 Q1 2010 Q2 2010

Maxis

12.3 12.7 13.0 39.6 www.maxis.com.my

Celcom

10.1 10.4 10.6 32.4 www.celcom.com.my

DiGi

7.7 7.9 8.1 24.8 www.digi.com.my

70,71 Note: Subscriber figures given in the table ‘Key MNOs’ Mobile Subscribers’ may not add-up to the total subscribers in the market, as we have not covered a few of the smaller players in some markets.

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New Zealand

Table 116: Mobile Subscribers and Penetration — New Zealand (End 2009 – End 2015F)

New Zealand

Mobile Subscribers and Penetration

2009 2010F 2011F 2012F 2013F 2014F 2015F

Subscribers (In Million) 5.0 5.2 5.4 5.6 5.7 5.8 5.9

Penetration (In Percent) 118.3 121.9 125.4 128.2 130.4 132.1 133.4

Table 117: Key MNOs’ Mobile Subscribers — New Zealand (In Million, End 2009 – Q2 2010)

MNO

Mobile Subscribers (In Million)

Q2 2010 Market Share (In Percent)

Website 2009 Q1 2010 Q2 2010

Vodafone

2.5 2.5 2.5 49.1 www.vodafone.co.nz

Telecom Mobile

2.3 2.3 2.2 43.0 www.telecom.co.nz

Pakistan

Table 118: Mobile Subscribers and Penetration — Pakistan (End 2009 – End 2015F)72

Pakistan Mobile Subscribers and Penetration

2009 2010F 2011F 2012F 2013F 2014F 2015F

Subscribers (In Million) 97.9 104.9 112.5 120.4 127.5 131.6 134.8

Penetration (In Percent) 53.5 56.4 59.6 62.8 65.5 66.6 67.2

72 Note: Subscriber figures given in the table ‘Key MNOs’ Mobile Subscribers’ may not add-up to the total subscribers in the

market, as we have not covered a few of the smaller players in some markets.

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Table 119: Key MNOs’ Mobile Subscribers — Pakistan (In Million, End 2009 – Q2 2010)

MNO

Mobile Subscribers (In Million)

Q2 2010 Market Share (In Percent)

Website 2009 Q1 2010 Q2 2010

Mobilink

30.8 31.5 32.2 32.4 www.mobilinkgsm.com

Telenor

22.5 23.3 23.8 23.9 www.telenor.com.pk

Ufone

18.5 18.8 19.5 19.6 www.ufone.com

Warid

18.8 16.3 16.9 17.0 www.waridtel.com

CMPak

6.9 6.9 6.7 6.7 www.zong.com.pk

The Philippines

Table 120: Mobile Subscribers and Penetration — The Philippines (End 2009 – End 2015F)73

The Philippines

Mobile Subscribers and Penetration

2009 2010F 2011F 2012F 2013F 2014F 2015F

Subscribers (In Million) 75.3 88.0 97.9 107.1 115.4 122.8 129.3

Penetration (In Percent) 76.1 87.3 95.3 102.2 108.1 113.0 117.0

Table 121: Key MNOs’ Mobile Subscribers — The Philippines (In Million, End 2009 – Q2 2010)

MNO

Mobile Subscribers (In Million)

Q2 2010 Market Share (In Percent)

Website 2009 Q1 2010 Q2 2010

Smart

41.3 43.2 45.3 53.2 www.smart.com.ph

Globe

23.2 23.9 24.6 28.9 www.globe.com.ph

Sun

10.5 11.0 14.0 16.4 www.suncellular.com.ph

73 Note: Subscriber figures given in the table ‘Key MNOs’ Mobile Subscribers’ may not add-up to the total subscribers in the

market, as we have not covered a few of the smaller players in some markets.

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Singapore

Table 122: Mobile Subscribers and Penetration — Singapore (End 2009 – End 2015F)

Singapore Mobile Subscribers and Penetration

2009 2010F 2011F 2012F 2013F 2014F 2015F

Subscribers (In Million) 6.9 7.1 7.5 7.8 8.1 8.3 8.5

Penetration (In Percent) 146.5 151.3 157.6 163.0 167.4 171.1 174.0

Table 123: Key MNOs’ Mobile Subscribers — Singapore (In Million, End 2009 – Q2 2010)

MNO

Mobile Subscribers (In Million)

Q2 2010 Market Share (In Percent)

Website 2009 Q1 2010 Q2 2010

SingTel

3.2 3.1 3.1 44.4 www.singtel.com

StarHub

1.9 2.0 2.1 29.3 www.starhub.com

M1

1.8 1.8 1.8 26.3 www.m1.com.sg

South Korea

Table 124: Mobile Subscribers and Penetration — South Korea (End 2009 – End 2015F)74

South Korea Mobile Subscribers and Penetration

2009 2010F 2011F 2012F 2013F 2014F 2015F

Subscribers (In Million) 47.9 51.3 53.6 55.7 57.5 59.0 60.4

Penetration (In Percent) 98.7 105.3 109.8 113.8 117.3 120.3 122.9

74 Note: The sum of subscriber figures given in the table ‘Key MNOs’ Mobile Subscribers’ for 2009 may be more than the

subscribers in the market due to rounding-off errors.

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Table 125: Key MNOs’ Mobile Subscribers — South Korea (In Million, End 2009 – Q2 2010)

MNO

Mobile Subscribers (In Million)

Q2 2010 Market Share (In Percent)

Website 2009 Q1 2010 Q2 2010

SK Telecom

24.3 24.8 25.1 50.7 www.sktelecom.com

KTF

15.0 15.4 15.6 31.4 www.kt.com

LG Uplus75

8.7 8.8 8.9 17.9 www.lgtelecom.com

Taiwan

Table 126: Mobile Subscribers and Penetration — Taiwan (End 2009 – End 2015F)76

Taiwan Mobile Subscribers and Penetration

2009 2010F 2011F 2012F 2013F 2014F 2015F

Subscribers (In Million) 26.3 27.6 28.3 28.9 29.4 29.8 30.2

Penetration (In Percent) 114.2 119.6 122.7 125.1 127.1 128.6 129.9

Table 127: Key MNOs’ Mobile Subscribers — Taiwan (In Million, End 2009 – Q2 2010)

MNO

Mobile Subscribers (In Million)

Q2 2010 Market Share (In Percent)

Website 2009 Q1 2010 Q2 2010

Chunghwa

9.3 9.4 9.4 35.0 www.cht.com.tw

Taiwan Mobile

6.4 6.4 6.4 23.7 www.taiwanmobile.com

FET

6.2 6.2 6.3 23.2 www.fetnet.net

75 Note: In January 2010, LG group merged its three telecom subsidiaries – LG Telecom, LG Dacom and LG Powercom and

renamed them to ‘LG Uplus’. 76 Note: Subscriber figures given in the table ‘Key MNOs’ Mobile Subscribers’ may not add-up to the total subscribers in the

market, as we have not covered a few of the smaller players in some markets.

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Thailand

Table 128: Mobile Subscribers and Penetration — Thailand (End 2009 – End 2015F)77

Thailand Mobile Subscribers and Penetration

2009 2010F 2011F 2012F 2013F 2014F 2015F

Subscribers (In Million) 65.6 70.4 74.8 78.7 82.3 85.4 88.2

Penetration (In Percent) 98.1 104.6 110.4 115.5 120.0 124.0 127.3

Table 129: Key MNOs’ Mobile Subscribers — Thailand (In Million, End 2009 – Q2 2010)

MNO

Mobile Subscribers (In Million)

Q2 2010 Market Share (In Percent)

Website 2009 Q1 2010 Q2 2010

AIS

28.8 29.5 30.0 43.8 www.ais.co.th

DTAC

19.7 20.3 20.6 30.1 www.dtac.co.th

True Move

15.8 16.2 16.4 23.9 www.truemove.com

Advanced Info Service (AIS) Thailand

77 Note: Subscriber figures given in the table ‘Key MNOs’ Mobile Subscribers’ may not add-up to the total subscribers in the

market, as we have not covered a few of the smaller players in some markets.

Headquarters: Bangkok, Thailand

Launch of 3G services: May 2008

Subscriber Base (In Million, Q2 2010): 30.0

Q-o-Q Subscriber Base Growth (In Percent, Q2 2010): 1.7

Monthly ARPU (In USD, Q2 2010): 7.2

Recent Developments: In the absence of its own UMTS license, AIS plans to partner with state-run telecom operator 'TOT' to expand its 3G services. AIS, which currently offer limited 3G services, plans to launch a mobile virtual network operator (MVNO) on TOT’s infrastructure to offer 3G data services and network roaming to its subscribers.

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Vietnam

Table 130: Mobile Subscribers and Penetration — Vietnam (End 2009 – End 2015F)78

Vietnam Mobile Subscribers and Penetration

200979 2010F 2011F 2012F 2013F 2014F 2015F

Subscribers (In Million) 107.7 123.0 135.0 145.2 151.6 156.3 157.6

Penetration (In Percent) 120.9 136.6 148.3 157.8 163.1 166.5 166.3

Table 131: Key MNOs’ Mobile Subscribers — Vietnam (In Million, End 2009 – Q2 2010)

MNO

Mobile Subscribers (In Million)

Q2 2010 Market Share (In Percent)

Website 2009 Q1 2010 Q2 2010

Viettel

Corporation

36.2 36.9 37.7 32.3 www.viettel.com.vn

MobiFone

29.6 30.3 30.9 26.5 www.mobifone.com.vn

Vinaphone

26.7 27.6 28.9 24.7 www.vinaphone.com.vn

S-Fone

7.8 7.9 8.0 6.8 www.sfone.com.vn

78 Note: Subscriber figures given in the table ‘Key MNOs’ Mobile Subscribers’ may not add-up to the total subscribers in the

market, as we have not covered a few of the smaller players in some markets. 79 Note: With reference to our previous report 'Worldwide Mobile Industry Handbook 2009-2014', Vietnam surpassed our

expectation of subscriber base by 5.6 million for 2009. The fierce reduction in call charges by all the operators led to an unexpected upsurge in the mobile subscribers’ base in 2009.

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Africa and Middle East

Figure 32: Mobile Subscribers — Africa and Middle East (In Million, End 2009 – End 2015F)

Source: Portio Research Ltd.

F – Forecasted

677.9785.4

889.0988.8

1,076.11,155.7 1,227.5

0

300

600

900

1200

1500

2009 2010F 2011F 2012F 2013F 2014F 2015F

Mob

ile S

ubsc

riber

s

(In

Mill

ion)

Year

The mobile subscriber base in Africa and Middle East is expected to total 785.4 million by end-2010.

The subscriber base in the region is forecast to grow at a CAGR of 10.4 percent during 2009-2015, with Sudan, Nigeria and Uganda as the top three markets in terms of subscriber growth.

Nigeria, Iran and Egypt are the top three markets in terms of subscriber base at end-2009 with the same three markets expected to be the major contributors to the total subscriber base at end-2015.

CAGR = 10.4%

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Table 132: Major Markets’ Mobile Subscriber Base — Africa and Middle East (In Million, End 2009 – End 2015F)80

Country

Mobile Subscribers (In Million) CAGR

(In Percent, 2009– 2015)

2009

2010F

2011F

2012F

2013F

2014F

2015F

Algeria 31.6 34.8 37.3 39.5 41.3 42.7 43.9 5.6

Angola 8.7 10.5 11.5 12.3 12.8 13.1 13.3 7.3

Bahrain 1.5 1.7 1.8 1.9 2.0 2.0 2.1 5.6

DR of Congo 8.7 10.9 12.3 13.5 14.5 15.5 16.2 11.0

Egypt 58.1 65.3 76.6 88.1 99.5 110.7 121.4 13.1

Ghana 15.4 17.5 19.9 22.0 23.9 25.4 26.6 9.6

Iran 58.2 64.1 73.7 82.7 90.8 98.1 104.5 10.3

Iraq 20.6 23.0 25.6 27.9 29.9 31.6 33.1 8.2

Israel 9.6 9.9 10.1 10.2 10.4 10.5 10.6 1.6

Jordan 6.1 6.8 7.4 7.9 8.4 8.8 9.2 7.1

Kenya 18.9 21.2 24.0 26.6 29.0 31.2 33.2 9.8

Kuwait 3.8 4.3 4.8 5.2 5.6 6.0 6.3 8.6

Lesotho 0.8 0.9 1.1 1.3 1.4 1.5 1.6 13.1

Morocco 25.3 29.9 33.8 37.4 40.9 44.2 47.2 10.9

Mozambique 6.0 7.0 8.3 9.5 10.6 11.6 12.4 12.9

Nigeria 72.0 89.3 106.5 124.1 141.8 159.1 176.0 16.1

Oman 3.7 4.3 4.8 5.3 5.6 5.9 6.2 8.8

Qatar 2.5 2.8 3.2 3.6 4.0 4.4 4.8 11.5

Saudi Arabia 44.6 49.1 54.5 59.1 63.0 66.2 68.9 7.5

South Africa 49.8 53.7 55.9 57.8 59.3 60.5 61.5 3.6

Sudan 16.5 22.8 29.3 35.7 41.8 47.5 52.5 21.3

Syria 9.3 10.2 11.3 12.3 13.2 14.0 14.6 7.9

Tanzania 17.3 20.2 22.8 24.9 26.6 27.8 28.8 8.9

Tunisia 10.4 11.8 13.0 14.1 14.9 15.6 16.2 7.6

The UAE 11.2 12.2 13.1 13.9 14.5 15.0 15.4 5.4

Uganda 11.9 14.4 17.4 20.3 23.1 25.7 28.1 15.4

80 Note: The table covers major markets of the region, hence the sum of countries’ subscribers will not add up to the total regional

subscriber base.

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Figure 33: Top 10 Countries by CAGR of Mobile Subscriber Base — Africa and Middle East (In Percent, End 2009 – End 2015F)

Source: Portio Research Ltd.

F – Forecasted

21.3%

16.1% 15.4%13.1% 13.1% 12.9%

11.5% 11.0% 10.9% 10.3%

0%

5%

10%

15%

20%

25%

Sudan Nigeria Uganda Lesotho Egypt Mozambique Qatar DR of Congo Morocco Iran

CA

GR

(In

Per

cent

)

Country

With the MNOs in the region investing heavily to achieve 100 percent network coverage, the mobile penetration in Africa and Middle East markets is expected to improve significantly during the period 2009-2015.

Several African and Middle Eastern markets such as Sudan, Nigeria, Uganda, Lesotho, Egypt, Mozambique, Qatar, DR of Congo, Morocco and Iran are expected to witness double-digit growth (CAGR) during the period 2009-2015.

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Table 133: Top 20 Operators by Mobile Subscriber Base — Africa and Middle East (In Million, Q2 2010)

Operator

Mobile Subscribers (In Million) Monthly ARPU (In USD) Churn (In Percent)

MTN Nigeria 35.1 11.0 NA

TCI Iran 34.0 NA NA

MTN Irancell 27.0 8.0 NA

MobiNil Egypt 26.1 5.8 2.8

Vodafone Egypt 25.8 6.6 NA

Vodacom South Africa 23.2 19.2 5.9

STC Saudi Arabia 21.3 NA NA

Globacom Nigeria 18.6 NA NA

Mobily Saudi Arabia 18.5 NA NA

MTN South Africa 17.1 19.8 NA

Safaricom Kenya 16.2 6.0 2.3

Maroc Telecom Morocco 15.9 11.3 2.3

Zain Nigeria 15.2 7.0 NA

Djezzy (Orascom) Algeria 15.1 9.5 2.1

Zain Iraq 11.7 11.0 NA

Mobilis Algeria 10.5 NA NA

Meditel Morocco 10.4 NA NA

Zain Sudan 9.2 10.0 NA

MTN Ghana 8.7 7.0 NA

Nedjma Algeria 8.0 5.9 NA

The subscribers using 3G and above networks comprised 9.0 percent at end-2009; this is forecast to reach 49.3 percent by end-2015 indicating a CAGR of 46.6 percent.

The subscribers using 3G and above technologies as a percentage of total subscribers for Africa and the Middle East is expected to reach approximately 15.2 percent by end-2010.

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Figure 34: Technology Forecast — Africa and Middle East (In Million, End 2009 – End 2015F)81

Source: Portio Research Ltd.

F – Forecasted

Algeria

Table 134: Mobile Subscribers and Penetration — Algeria (End 2009 – End 2015F)

Algeria Mobile Subscribers and Penetration

2009 2010F 2011F 2012F 2013F 2014F 2015F

Subscribers (In Million) 31.6 34.8 37.3 39.5 41.3 42.7 43.9

Penetration (In Percent) 91.9 100.0 106.1 110.9 114.6 117.3 119.3

Table 135: Key MNOs’ Mobile Subscribers — Algeria (In Million, End 2009 – Q2 2010)

MNO

Mobile Subscribers (In Million)

Q2 2010 Market Share (In Percent)

Website 2009 Q1 2010 Q2 2010

Djezzy

14.6 14.8 15.1

45.0

www.djezzygsm.com

Mobilis

9.0 10.3 10.5

31.2

www.mobilis.dz

Nedjma

8.0 8.3 8.0

23.8

www.nedjma.dz

81 Note: The sum of 2G and others, and 3G and above subscribers may not add up to the region’s subscriber base due to rounding-off errors.

617.1 665.9 684.4 679.6 647.9 603.4 622.9

60.9

119.5204.7

309.2428.2

552.3 604.6

0

200

400

600

800

1000

1200

1400

2009 2010F 2011F 2012F 2013F 2014F 2015F

Mob

ile S

ubsc

riber

s (I

n M

illio

n)

Year

3G and above 2G and others

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Angola

Table 136: Mobile Subscribers and Penetration — Angola (End 2009 – End 2015F)

Angola Mobile Subscribers and Penetration

2009 2010F 2011F 2012F 2013F 2014F 2015F

Subscribers (In Million) 8.7 10.5 11.5 12.3 12.8 13.1 13.3

Penetration (In Percent) 67.3 79.2 85.5 89.2 90.9 91.4 91.0

Table 137: Key MNOs’ Mobile Subscribers — Angola (In Million, End 2009 – Q2 2010)

MNO

Mobile Subscribers (In Million)

Q2 2010 Market Share (In Percent)

Website 2009 Q1 2010 Q2 2010

Unitel 5.7 6.1 6.2 64.9 www.unitel.co.ao

Movicel 3.0 3.2 3.35 35.1 www.movicel.net

Bahrain

Table 138: Mobile Subscribers and Penetration — Bahrain (End 2009 – End 2015F)

Bahrain Mobile Subscribers and Penetration

2009 2010F 2011F 2012F 2013F 2014F 2015F

Subscribers (In Million) 1.5 1.7 1.8 1.9 2.0 2.0 2.1

Penetration (In Percent) 202.1 228.9 240.4 248.9 254.9 258.9 261.4

Table 139: Key MNOs’ Mobile Subscribers — Bahrain (In Million, End 2009 – Q2 2010)82

MNO

Mobile Subscribers (In Million)

Q2 2010 Market Share (In Percent)

Website 2009 Q1 2010 Q2 2010

Batelco 0.8 0.9 0.9

53.5

www.batelco.com.bh

Zain 0.7 0.6 0.6

37.2

www.bh.zain.com

Viva

0.0 0.1 0.2

9.2

www.viva.com.bh

82 Note: The market share may not add up to 100 percent due to rounding-off errors.

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DR of Congo

Table 140: Mobile Subscribers and Penetration — DR of Congo (End 2009 – End 2015F)83

DR of Congo

Mobile Subscribers and Penetration

2009 2010F 2011F 2012F 2013F 2014F 2015F

Subscribers (In Million) 8.7 10.9 12.3 13.5 14.5 15.5 16.2

Penetration (In Percent) 12.5 15.1 16.5 17.6 18.4 19.0 19.3

Table 141: Key MNOs’ Mobile Subscribers — DR of Congo (In Million, End 2009 – Q2 2010)

MNO

Mobile Subscribers (In Million) Q2 2010 Market Share (In Percent)

Website 2009 Q1 2010 Q2 2010

Celtel (Zain)

3.6 3.7 3.9

41.8

www.cd.zain.com

Vodacom

3.5 3.4 3.4

37.1

www.vodacom.cd

Tigo (MIC) 1.5 1.6 1.8 19.8 www.tigo.cd

Egypt

Table 142: Mobile Subscribers and Penetration — Egypt (End 2009 – End 2015F)

Egypt Mobile Subscribers and Penetration

2009 2010F 2011F 2012F 2013F 2014F 2015F

Subscribers (In Million) 58.1 65.3 76.6 88.1 99.5 110.7 121.4

Penetration (In Percent) 72.9 80.3 92.5 104.3 115.6 126.3 136.1

83 Note: Subscriber figures given in the table ‘Key MNOs’ Mobile Subscribers’ may not add-up to the total subscribers in the

market, as we have not covered a few MNOs (with lower market share) operational in the market.

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Table 143: Key MNOs’ Mobile Subscribers — Egypt (In Million, End 2009 – Q2 2010)

MNO

Mobile Subscribers (In Million)

Q2 2010 Market Share (In Percent)

Website 2009 Q1 2010 Q2 2010

MobiNil

25.4 26.1 26.1 42.1 www.mobinil.com

Vodafone 23.3 24.7 25.8 41.6 www.vodafone.com.eg

Etisalat Misr

(Nile Telecom)

9.4 10.0 10.1 16.3 www.etisalat.com.eg

MobiNil Egypt

Ghana

Table 144: Mobile Subscribers and Penetration — Ghana (End 2009 – End 2015F)84

Ghana Mobile Subscribers and Penetration

2009 2010F 2011F 2012F 2013F 2014F 2015F

Subscribers (In Million) 15.4 17.5 19.9 22.0 23.8 25.4 26.6

Penetration (In Percent) 63.7 71.4 79.7 86.5 92.0 96.3 99.4

84 Note: Subscriber figures given in the table ‘Key MNOs’ Mobile Subscribers’ may not add-up to the total subscribers in the

market, as we have not covered a few of the smaller players in some markets.

Headquarters: Cairo, Egypt

Launch of 3G services: September 2008

Subscriber Base (In Million, Q2 2010): 26.1

Q-o-Q Subscriber Base Growth (In Percent, Q2 2010): 0.1

ARPU (In USD, Q2 2010): 5.8

Recent Developments: In July 2010, MobiNil acquired two local internet subsidiaries of Orascom Telecom – LINKdotNET (Egypt) and Link Egypt – for USD 130 million.

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Table 145: Key MNOs’ Mobile Subscribers — Ghana (In Million, End 2009 – Q2 2010)

MNO

Mobile Subscribers (In Million)

Q2 2010 Market Share (In Percent)

Website 2009 Q1 2010 Q2 2010

MTN

8.0 8.4 8.7 53.0 www.mtn.com.gh

Tigo

3.1 3.1 3.4 20.7 www.tigo.com.gh

Vodafone

2.7 2.8 2.7 16.7 www.vodafone.com.gh

Iran

Table 146: Mobile Subscribers and Penetration — Iran (End 2009 – End 2015F)85

Iran Mobile Subscribers and Penetration

200986 2010F 2011F 2012F 2013F 2014F 2015F

Subscribers (In Million) 58.2 64.1 73.7 82.7 90.8 98.1 104.5

Penetration (In Percent) 76.1 82.8 94.0 104.2 113.0 120.6 126.9

Table 147: Key MNOs’ Mobile Subscribers — Iran (In Million, End 2009 – Q2 2010)

MNO

Mobile Subscribers (In Million)

Q2 2010 Market Share (In Percent)

Website 2009 Q1 2010 Q2 2010

TCI

33.2 33.8 34.0

54.2

www.irantelecom.ir

MTN

23.3 25.4 27.0

43.0

www.irancell.ir

85 Note: Subscriber figures given in the table ‘Key MNOs’ Mobile Subscribers’ may not add-up to the total subscribers in the

market, as we have not covered a few of the smaller players in some markets. 86 Note: With reference to our previous report 'Worldwide Mobile Industry Handbook 2009-2014', Iran did not show the expected

growth in subscriber base in 2009.

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Iraq

Table 148: Mobile Subscribers and Penetration — Iraq (End 2009 – End 2015F)87

Iraq Mobile Subscribers and Penetration

2009 2010F 2011F 2012F 2013F 2014F 2015F

Subscribers (In Million) 20.6 23.0 25.6 27.9 29.9 31.6 33.1

Penetration (In Percent) 70.2 76.6 83.2 88.6 92.8 96.0 98.2

Table 149: Key MNOs’ Mobile Subscribers — Iraq (In Million, End 2009 – Q2 2010)

MNO

Mobile Subscribers (In Million)

Q2 2010 Market Share (In Percent)

Website 2009 Q1 2010 Q2 2010

Zain

10.3 10.6 11.7

51.6

www.iq.zain.com

Asiacell

7.4 7.7 7.9 35.0 www.asiacell.com

Israel

Table 150: Mobile Subscribers and Penetration — Israel (End 2009 – End 2015F)

Israel Mobile Subscribers and Penetration

2009 2010F 2011F 2012F 2013F 2014F 2015F

Subscribers (In Million) 9.6 9.9 10.1 10.2 10.4 10.5 10.6

Penetration (In Percent) 131.6 133.0 133.7 133.8 133.6 133.1 132.3

Table 151: Key MNOs’ Mobile Subscribers — Israel (In Million, End 2009 – Q2 2010)

MNO

Mobile Subscribers (In Million)

Q2 2010 Market Share (In Percent)

Website 2009 Q1 2010 Q2 2010

Cellcom

3.3 3.3 3.3

34.4

www.cellcom.co.il

Partner Communications 3.0 3.1 3.1

31.8

www.orange.co.il

Pelephone

2.8 2.8 2.8

28.9

www.pelephone.co.il

MIRS 0.5 0.5 0.5

4.9 www.mirs.co.il

87 Note: Subscriber figures given in the table ‘Key MNOs’ Mobile Subscribers’ may not add-up to the total subscribers in the

market, as we have not covered a few MNOs (with lower market share) operational in the market.

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Jordan

Table 152: Mobile Subscribers and Penetration — Jordan (End 2009 – End 2015F)88

Jordan Mobile Subscribers and Penetration

2009 2010F 2011F 2012F 2013F 2014F 2015F

Subscribers (In Million) 6.1 6.8 7.4 7.9 8.4 8.8 9.2

Penetration (In Percent) 96.5 104.6 113.0 121.7 129.2 134.5 138.2

Table 153: Key MNOs’ Mobile Subscribers — Jordan (In Million, End 2009 – Q2 2010)

MNO

Mobile Subscribers (In Million)

Q2 2010 Market Share (In Percent)

Website 2009 Q1 2010 Q2 2010

Zain

2.5 2.5 2.6

39.7

www.jo.zain.com

Orange

1.9 2.0 2.1

32.6

www.orange.jo

Umniah 1.6 1.7 1.7 26.4 www.umniah.com

Kenya

Table 154: Mobile Subscribers and Penetration — Kenya (End 2009 – End 2015F)89

Kenya Mobile Subscribers and Penetration

2009 2010F 2011F 2012F 2013F 2014F 2015F

Subscribers (In Million) 18.9 21.2 24.0 26.6 29.0 31.2 33.2

Penetration (In Percent) 47.9 52.4 57.8 62.6 66.8 70.4 73.5

Table 155: Key MNOs’ Mobile Subscribers — Kenya (In Million, End 2009 – Q2 2010)

MNO

Mobile Subscribers (In Million)

Q2 2010 Market Share (In Percent)

Website 2009 Q1 2010 Q2 2010

Safaricom

15.1 15.8 16.2

80.9

www.safaricom.co.ke

Zain

2.1 2.0 1.9

9.4

www.ke.zain.com

88, 89 Note: Subscriber figures given in the table ‘Key MNOs’ Mobile Subscribers’ may not add-up to the total subscribers in the market, as we have not covered a few MNOs (with lower market share) operational in the market.

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Kuwait

Table 156: Mobile Subscribers and Penetration — Kuwait (End 2009 – End 2015F)90

Kuwait Mobile Subscribers and Penetration

2009 2010F 2011F 2012F 2013F 2014F 2015F

Subscribers (In Million) 3.8 4.3 4.8 5.2 5.6 6.0 6.3

Penetration (In Percent) 139.3 151.1 163.0 172.6 179.8 185.1 188.7

Table 157: Key MNOs’ Mobile Subscribers — Kuwait (In Million, End 2009 – Q2 2010)

MNO

Mobile Subscribers (In Million)

Q2 2010 Market Share (In Percent)

Website 2009 Q1 2010 Q2 2010

Zain

1.8 1.9 1.9

45.7

www.kw.zain.com

Wataniya (Qtel)

1.5 1.6 1.7

40.4

www.wataniya.com

Lesotho

Table 158: Mobile Subscribers and Penetration — Lesotho (End 2009 – End 2015F)91

Lesotho Mobile Subscribers and Penetration

2009 2010F 2011F 2012F 2013F 2014F 2015F

Subscribers (In Million) 0.8 0.9 1.1 1.3 1.4 1.5 1.6

Penetration (In Percent) 40.9 48.9 57.3 65.1 72.2 78.6 84.2

Table 159: Key MNOs’ Mobile Subscribers — Lesotho (In Million, End 2009 – Q2 2010)

MNO

Mobile Subscribers (In Million)

Q2 2010 Market Share (In Percent)

Website 2009 Q1 2010 Q2 2010

Vodacom

0.6 0.7 0.7

82.3

www.vodacom.co.ls

Econet

0.1 0.2 0.2

17.7

www.telecom.co.ls

90, 91 Note: Subscriber figures given in the table ‘Key MNOs’ Mobile Subscribers’ may not add-up to the total subscribers in the market, as we have not covered a few MNOs (with lower market share) operational in the market.

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Morocco

Table 160: Mobile Subscribers and Penetration — Morocco (End 2009 – End 2015F)92

Morocco Mobile Subscribers and Penetration

2009 2010F 2011F 2012F 2013F 2014F 2015F

Subscribers (In Million) 25.3 29.9 33.8 37.4 40.9 44.2 47.2

Penetration (In Percent) 80.5 94.1 105.0 115.3 124.7 133.3 140.9

Table 161: Key MNOs’ Mobile Subscribers — Morocco (In Million, End 2009 – Q2 2010)

MNO

Mobile Subscribers (In Million)

Q2 2010 Market Share (In Percent)

Website 2009 Q1 2010 Q2 2010

Maroc

Telecom

15.3 15.6 15.9

57.0

www.maroctelecom.com

Meditel

9.4 10.2 10.4

37.3

www.meditel.ma

Mozambique

Table 162: Mobile Subscribers and Penetration — Mozambique (End 2009 – End 2015F)

Mozambique Mobile Subscribers and Penetration

2009 2010F 2011F 2012F 2013F 2014F 2015F

Subscribers (In Million) 6.0 7.0 8.3 9.5 10.6 11.6 12.4

Penetration (In Percent) 27.3 31.6 36.8 41.4 45.2 48.3 50.7

Table 163: Key MNOs’ Mobile Subscribers — Mozambique (In Million, End 2009 – Q2 2010)

MNO

Mobile Subscribers (In Million)

Q2 2010 Market Share (In Percent)

Website 2009 Q1 2010 Q2 2010

mCel

3.7 3.7 4.0

62.4

www.mcel.co.mz

Vodacom

2.3 2.3 2.4

37.6

www.vm.co.mz

92 Note: Subscriber figures given in the table ‘Key MNOs’ Mobile Subscribers’ may not add-up to the total subscribers in the

market, as we have not covered a few of the smaller players in some markets.

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Nigeria Table 164: Mobile Subscribers and Penetration — Nigeria (End 2009 – End 2015F)93

Nigeria Mobile Subscribers and Penetration94

2009 2010F 2011F 2012F 2013F 2014F 2015F

Subscribers (In Million) 72.0 89.3 106.5 124.1 141.8 159.1 176.0

Penetration (In Percent) 47.8 58.1 68.0 77.7 87.1 96.0 104.3

Table 165: Key MNOs’ Mobile Subscribers — Nigeria (In Million, End 2009 – Q2 2010)

MNO

Mobile Subscribers (In Million)

Q2 2010 Market Share (In Percent)

Website 2009 Q1 2010 Q2 2010

MTN

30.8 33.3 35.1

43.5

www.mtnonline.com

Globacom

17.0 18.1 18.6

23.1

www.gloworld.com

Zain

14.8 15.1 15.2

18.8

www.ng.zain.com

MTN Nigeria

93 Note: Subscriber figures given in the table ‘Key MNOs’ Mobile Subscribers’ may not add-up to the total subscribers in the

market, as we have not covered a few of the smaller players in some markets. 94 Note: The Nigerian market recorded exponential growth in mobile subscribers in the first half of 2010. Also, with the low

penetration, operators are investing to widen their reach to rural markets. Thus, high growth is expected in the market over the next five years.

Headquarters: Lagos, Nigeria

Launch of 3G services: February 2008

Subscriber Base (In Million, Q2 2010): 35.1

Q-o-Q Subscriber Base Growth (In Percent, Q2 2010): 5.3

ARPU (In USD, Q2 2010): 11.0

Recent Developments: In June 2010, MTN Nigeria secured a loan of USD 2.08 billion from a consortium of 17 banks, to expand its network infrastructure across the country.

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Oman

Table 166: Mobile Subscribers and Penetration — Oman (End 2009 – End 2015F)

Oman Mobile Subscribers and Penetration

2009 2010F 2011F 2012F 2013F 2014F 2015F

Subscribers (In Million) 3.7 4.3 4.8 5.3 5.6 5.9 6.2

Penetration (In Percent) 126.9 144.8 158.3 168.9 176.9 182.6 186.3

Table 167: Key MNOs’ Mobile Subscribers — Oman (In Million, End 2009 – Q2 2010)

MNO

Mobile Subscribers (In Million)

Q2 2010 Market Share (In Percent)

Website 2009 Q1 2010 Q2 2010

Omantel

1.9 2.0 2.1

51.4

www.omantel.net.om

Nawras (Qtel)

1.9 1.9 2.0

48.6

www.nawras.com.om

Qatar

Table 168: Mobile Subscribers and Penetration — Qatar (End 2009 – End 2015F)95

Qatar Mobile Subscribers and Penetration

2009 2010F 2011F 2012F 2013F 2014F 2015F

Subscribers (In Million) 2.5 2.8 3.2 3.6 4.0 4.4 4.8

Penetration (In Percent) 169.2 186.6 215.2 242.3 267.4 290.0 310.3

Table 169: Key MNOs’ Mobile Subscribers — Qatar (In Million, End 2009 – Q2 2010)

MNO

Mobile Subscribers (In Million)

Q2 2010 Market Share (In Percent)

Website 2009 Q1 2010 Q2 2010

Qtel

2.1 2.1 2.2

80.1

www.qtel.com.qa

Vodafone

0.4 0.5 0.5

19.9

www.vodafone.com.qa

95 Note: Mobile penetration is expected to exceed 300 percent in 2015. Some of the major factors contributing to this massive

penetration rate are large infrastructure investments being undertaken by operators to achieve wider network coverage, along with a higher per capita income and standard of living in the country. Also, the continuous inflow of foreign workers contributes to the high penetration, as these foreign workers are not counted in the country's population but are counted in the mobile subscriber base.

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Saudi Arabia

Table 170: Mobile Subscribers and Penetration — Saudi Arabia (End 2009 – End 2015F)96

Saudi Arabia Mobile Subscribers and Penetration

2009 2010F 2011F 2012F 2013F 2014F 2015F

Subscribers (In Million) 44.6 49.1 54.5 59.1 63.0 66.2 68.9

Penetration (In Percent) 174.8 189.3 206.8 221.0 232.0 240.4 246.4

Table 171: Key MNOs’ Mobile Subscribers — Saudi Arabia (In Million, End 2009 – Q2 2010)

MNO

Mobile Subscribers (In Million)

Q2 2010 Market Share (In Percent)

Website 2009 Q1 2010 Q2 2010

STC

21.0 21.0 21.3

45.4

www.stc.com.sa

Mobily

18.2 18.0 18.5

39.5

www.mobily.com.sa

Zain

5.2 5.6 6.9

14.7

www.sa.zain.com

South Africa

Table 172: Mobile Subscribers and Penetration — South Africa (End 2009 – End 2015F)

South Africa Mobile Subscribers and Penetration

200997 2010F 2011F 2012F 2013F 2014F 2015F

Subscribers (In Million) 49.8 53.7 55.9 57.8 59.3 60.5 61.5

Penetration (In Percent) 101.4 109.6 114.4 118.6 122.2 125.1 127.2

96 Note: Subscriber figures given in the table ‘Key MNOs’ Mobile Subscribers’ may not add-up to the total subscribers in the

market, as we have not covered a few MNOs (with lower market share) operational in the market. 97 Note: With reference to our previous report 'Worldwide Mobile Industry Handbook 2009-2014', South Africa did not show the

expected growth in mobile subscriber base in 2009. This is primarily due to strict regulatory rule that required all users to register their personal details, in turn restricting subscriber growth.

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Table 173: Key MNOs’ Mobile Subscribers — South Africa (In Million, End 2009 – Q2 2010)

MNO

Mobile Subscribers (In Million)

Q2 2010 Market Share (In Percent)

Website 2009 Q1 2010 Q2 2010

Vodacom

27.1 26.3 23.2

49.0

www.vodacom.co.za

MTN

16.1 16.4 17.1

36.2

www.mtn.co.za

Cell C

6.6 6.9 7.0

14.8

www.cellc.co.za

Sudan

Table 174: Mobile Subscribers and Penetration — Sudan (End 2009 – End 2015F)

Sudan Mobile Subscribers and Penetration

2009 2010F 2011F 2012F 2013F 2014F 2015F

Subscribers (In Million) 16.5 22.8 29.3 35.7 41.8 47.5 52.5

Penetration (In Percent) 38.0 51.3 64.1 76.3 87.2 96.5 104.2

Table 175: Key MNOs’ Mobile Subscribers — Sudan (In Million, End 2009 – Q2 2010)98

MNO

Mobile Subscribers (In Million)

Q2 2010 Market Share (In Percent)

Website 2009 Q1 2010 Q2 2010

Zain

8.5 8.8 9.2

53.8

www.sd.zain.com

Sudatel

4.2 4.5 4.6

26.9

www.sudatel.sd

MTN

3.8 4.0 3.3

19.4

www.mtn.sd

98 Note: The sum of the market share of the MNOs is greater than 100 percent due to rounding-off errors.

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Syria

Table 176: Mobile Subscribers and Penetration — Syria (End 2009 – End 2015F)99

Syria Mobile Subscribers and Penetration

2009100 2010F 2011F 2012F 2013F 2014F 2015F

Subscribers (In Million) 9.3 10.2 11.3 12.3 13.2 14.0 14.6

Penetration (In Percent) 42.1 45.4 50.2 54.7 58.6 61.4 63.4

Table 177: Key MNOs’ Mobile Subscribers — Syria (In Million, End 2009 – Q2 2010)

MNO

Mobile Subscribers (In Million)

Q2 2010 Market Share (In Percent)

Website 2009 Q1 2010 Q2 2010

SyriaTel

5.0 5.3 5.3

54.5

www.syriatel.com

MTN

4.2 4.3 4.4

45.5

www.spacetelsyria.com

Tanzania

Table 178: Mobile Subscribers and Penetration — Tanzania (End 2009 – End 2015F)101

Tanzania Mobile Subscribers and Penetration

2009 2010F 2011F 2012F 2013F 2014F 2015F

Subscribers (In Million) 17.3 20.2 22.8 24.9 26.6 27.8 28.8

Penetration (In Percent) 41.6 47.6 52.9 56.7 59.2 60.9 61.8

Table 179: Key MNOs’ Mobile Subscribers — Tanzania (In Million, End 2009 – Q2 2010)

MNO

Mobile Subscribers (In Million)

Q2 2010 Market Share (In Percent)

Website 2009 Q1 2010 Q2 2010

Vodacom

6.9 7.3 8.0

43.1

www.vodacom.co.tz

Zain

4.9 4.7 4.6

24.7

www.tz.zain.com

Tigo

4.0 4.1 4.4 23.6 www.tigo.co.tz

99 Note: Subscriber figures given in the table ‘Key MNOs’ Mobile Subscribers’ may not add-up to the total subscribers in the

market due to rounding-off errors. 100 Note: With reference to our previous report 'Worldwide Mobile Industry Handbook 2009-2014', Syria surpassed our

expectation of mobile subscriber base growth by 2.2 million in 2009. The launch of 3G network is one of the primary reasons for this growth. Consequently, our forecasts for the coming years have also been appropriately upgraded.

101 Note: Subscriber figures given in the table ‘Key MNOs’ Mobile Subscribers’ may not add-up to the total subscribers in the market, as we have not covered a few of the smaller players in some markets.

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Tunisia

Table 180: Mobile Subscribers and Penetration — Tunisia (End 2009 – End 2015F)102

Tunisia Mobile Subscribers and Penetration

2009103 2010F 2011F 2012F 2013F 2014F 2015F

Subscribers (In Million) 10.4 11.8 13.0 14.1 14.9 15.6 16.2

Penetration (In Percent) 99.1 111.2 121.3 129.6 136.3 141.5 145.5

Table 181: Key MNOs’ Mobile Subscribers — Tunisia (In Million, End 2009 – Q2 2010)

MNO

Mobile Subscribers (In Million)

Q2 2010 Market Share (In Percent)

Website 2009 Q1 2010 Q2 2010

Tunisiana

5.2 5.4 5.6

48.7

www.tunisiana.com

Tunicell

5.2 5.4 5.6

48.7

www.tunisietelecom.tn

The UAE

Table 182: Mobile Subscribers and Penetration — The UAE (End 2009 – End 2015F)104

The UAE Mobile Subscribers and Penetration

2009 2010F 2011F 2012F 2013F 2014F 2015F

Subscribers (In Million) 11.2 12.2 13.1 13.9 14.5 15.0 15.4

Penetration (In Percent) 229.5 240.1 250.2 256.8 260.7 262.4 262.4

102 Note: Subscriber figures given in the table ‘Key MNOs’ Mobile Subscribers’ may not add-up to the total subscribers in the

market, as we have not covered a few of the smaller players in some markets 103 Note: With reference to our previous report 'Worldwide Mobile Industry Handbook 2009-2014', Tunisia surpassed our

expectation of mobile subscriber base growth by 1.1 million in 2009. With an entry of a third mobile operator, 'France Telecom-owned Orange', the second half of 2009 witnessed a decline in mobile tariffs, which in turn led to an increase in subscriber base. Consequently, our forecasts for the coming years have also been appropriately upgraded.

104 Note: Some of the major factors contributing to the massive penetration rate in the UAE are large infrastructure investments being undertaken by operators to achieve wider network coverage, along with the introduction of innovative plans and services on regular basis that bind users to own more than one SIM card. Also, the continuous inflow of foreign workers contributes to the high penetration as these foreign workers are not counted in the country's population but are counted in the mobile subscriber base.

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Table 183: Key MNOs’ Mobile Subscribers — The UAE (In Million, End 2009 – Q2 2010)

MNO

Mobile Subscribers (In Million)

Q2 2010 Market Share (In Percent)

Website 2009 Q1 2010 Q2 2010

Etisalat

7.7 7.7 7.8

66.5

www.etisalat.ae

du

3.5 3.7 3.9

33.5

www.du.ae

Uganda

Table 184: Mobile Subscribers and Penetration — Uganda (End 2009 – End 2015F)105

Uganda Mobile Subscribers and Penetration

2009 2010F 2011F 2012F 2013F 2014F 2015F

Subscribers (In Million) 11.9 14.4 17.4 20.3 23.1 25.7 28.1

Penetration (In Percent) 36.1 42.4 49.3 55.6 61.0 65.5 69.1

Table 185: Key MNOs’ Mobile Subscribers — Uganda (In Million, End 2009 – Q2 2010)

MNO

Mobile Subscribers (In Million)

Q2 2010 Market Share (In Percent)

Website 2009 Q1 2010 Q2 2010

MTN

5.2 5.6 5.9

46.4

www.mtn.co.ug

Zain

2.3 2.4 2.4

18.8

www.ug.zain.com

Warid

1.9 2.0 2.0 15.7 www.waridtel.co.ug

105 Note: Subscriber figures given in the table ‘Key MNOs’ Mobile Subscribers’ may not add-up to the total subscribers in the

market, as we have not covered a few of the smaller players in some markets.

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Chapter 3 Mobile Handset Market

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Mobile Handset Market Overview

The worldwide handset market continued to show signs of improvement in 2010, after the declining trend reported in 2009. Handset shipment growth is primarily driven by mobile subscriber growth, largely in emerging markets, followed by the wide availability of low-end handsets and affordable smartphones. The figure below shows the mobile handset shipment scenario for 2009-2015.

Figure 35: Mobile Handset Shipments Worldwide (In Million, 2009– 2015F)

Source: Portio Research Ltd.

F – Forecasted

Smartphone Shipments as a Percentage of Handset Shipments – Worldwide

Figure 36: Smartphone Shipments as a Percentage of Handset Shipments – Worldwide (In Million, 2009 – 2015F)

Source: Portio Research Ltd.

F – Forecasted

1,165.61,307.9

1,375.41,481.7

1,600.31,687.5

1,752.4

200

600

1,000

1,400

1,800

2009 2010F 2011F 2012F 2013F 2014F 2015FMob

ile H

ands

et S

hipm

ents

(In

M

illio

n)

Year

14.7%

21.6%25.4%

29.5%32.8%

36.1%39.7%

0%

5%

10%

15%

20%

25%

30%

35%

40%

45%

2009 2010F 2011F 2012F 2013F 2014F 2015F

Sha

re o

f Sm

artp

hone

Shi

pmen

ts

(In

Per

cent

)

Year

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Handset shipments for major handset vendors over Q1 2008-Q2 2010 are given in the table below.

Table 186: Mobile Handset Shipments — Leading Vendors (In Million, Q1 2008 – Q2 2010)

Handset Vendor Mobile Handset Shipments (Q1 2008 – Q2 2010)

Q1 2008

Q2 2008

Q3 2008

Q4 2008

Q1 2009

Q2 2009

Q3 2009

Q4 2009

Q1 2010

Q2 2010

Nokia 115.5 122.0 117.8 113.1 93.2 103.2 108.5 126.9 107.8 111.1

Samsung 46.3 45.7 51.8 52.6 45.9 52.3 60.2 68.8 64.3 63.8

LG 24.4 27.7 23.0 25.7 22.6 29.8 31.6 33.9 27.1 30.6

Motorola 27.4 28.1 25.4 19.2 14.7 14.8 13.6 12.0 8.1 8.3

Sony-Ericsson 22.3 24.4 25.7 24.2 14.5 13.8 14.1 14.6 10.5 11.0

RIM 4.4 5.4 6.1 6.7 7.8 7.8 8.5 10.7 10.6 11.2

Apple 1.7 0.7 6.9 4.4 3.8 5.2 7.4 8.7 8.8 8.4

Key Observations for Q2 2010:

• Handset shipments witnessed a quarterly growth of 7.7 percent from 294.9 million in Q1 2010 to 317.5 million in Q2 2010. The majority of this growth is driven by smaller handset vendors, rather than the traditional leading vendors.

• Nokia still remains the leader in the handset shipment market with the largest shipments during the quarter, followed by Samsung and LG.

• Despite higher handset shipments in the quarter, all major handset vendors, except LG, witnessed a decrease in their market shares during Q2 2010 as compared with that in Q1 2010.

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The chart below depicts the market share of major handset vendors during Q2 2010.

Major Handset Vendors

This section contains profiles of seven major handset vendors as follows: • Nokia • Samsung • Sony Ericsson • LG • Motorola • Apple • RIM

106 Note: The total may not add up to 100 percent because of rounding-off errors.

Figure 37: Market Share — Handset Vendors (Q2 2010)106

Source: Portio Research Ltd.

35.0%

20.1%9.6%

3.5%3.5%

2.6%2.6%

23.0%

Nokia Samsung LG Sony-Ericsson RIM Motorola Apple Others

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Nokia

Table 187: Mobile Handset Shipments and Market Share — Nokia (Q1 2008 – Q2 2010)

Nokia Mobile Handset Shipments and Market Share (Q1 2008 – Q2 2010)

Q1 2008

Q2 2008

Q3 2008

Q4 2008

Q1 2009

Q2 2009

Q3 2009

Q4 2009

Q1 2010

Q2 2010

Shipments (In Million) 115.5 122.0 117.8 113.1 93.2 103.2 108.5 126.9 107.8 111.1

Market Share (In Percent) 39.2 40.3 38.0 37.1 36.6 38.5 35.6 37.6 36.6 35.0

Figure 38: Market Share — Nokia (In Percent, Q1 2008 – Q2 2010)

Source: Portio Research Ltd.

39.240.3

38.0 37.1 36.638.5

35.637.6

36.635.0

20

25

30

35

40

45

Q1 2008 Q2 2008 Q3 2008 Q4 2008 Q1 2009 Q2 2009 Q3 2009 Q4 2009 Q1 2010 Q2 2010

Mar

ket S

hare

(I

n P

erce

nt)

Quarter

Headquarters: Keilalahdentie 2-4, P.O. Box 226, FIN-00045, Nokia Group, Finland

Phone: +358 7180 08000

Fax: +358 7 1803 8503

Website: www.nokia.com

• Nokia’s quarterly handset shipments in Q2 2010 have increased by 7.7 percent year-on-year, as compared to Q2 2009. However, the handsets shipments peaked during Q4 2009 to 126.9 million.

• Handset shipments in Q2 2010 increased by 3.0 percent as compared with that in Q1 2010.

• The market share of Nokia followed a cyclical pattern over 2009, but it has been losing share over Q4 2009-Q2 2010.

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Nokia – Popular Handsets during Q2 2010

Nokia E73 Features Details

Operating System Symbian OS 9.3, Series 60 v3.2 UI

Technology GSM, GPRS, EDGE, HSDPA

Camera Primary: 5 Mega Pixels; Secondary: VGA

Form Factor and Display Monoblock with full keyboard, 2.4 Inches (320 x 240 pixels) display

Keyboard QWERTY

Memory Internal: 250 MB External: 4 GB (extendable up to 16GB)

Local Connectivity Wi-Fi; Bluetooth

GPS A-GPS support

Nokia C3 Features Details

Operating System Symbian Series 40

Technology GSM, GPRS, EDGE

Camera 2 Mega Pixels

Form Factor and Display Monoblock, 2.4 Inches (320*240 Pixels) display

Keyboard QWERTY

Memory Internal: 55 MB, External: Up to 8GB

Local Connectivity Wi-Fi, Bluetooth

GPS Not available

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Samsung

Table 188: Mobile Handset Shipments and Market Share — Samsung (Q1 2008 – Q2 2010)

Samsung Mobile Handset Shipments and Market Share (Q1 2008 – Q2 2010)

Q1 2008

Q2 2008

Q3 2008

Q4 2008

Q1 2009

Q2 2009

Q3 2009

Q4 2009

Q1 2010

Q2 2010

Shipments (In Million) 46.3 45.7 51.8 52.6 45.9 52.3 60.2 68.8 64.3 63.8

Market Share (In Percent) 15.7 15.1 16.7 17.2 18.0 19.5 19.7 20.4 21.8 20.1

Figure 39: Market Share — Samsung (In Percent, Q1 2008 – Q2 2010)

Source: Portio Research Ltd.

15.7 15.116.7 17.2 18.0

19.5 19.7 20.421.8

20.1

0

5

10

15

20

25

Q1 2008 Q2 2008 Q3 2008 Q4 2008 Q1 2009 Q2 2009 Q3 2009 Q4 2009 Q1 2010 Q2 2010

Mar

ket S

hare

(I

n P

erce

nt)

Quarter

Headquarters: 416, Metan 3-Dong Yeongtong-Gu Soowon-Si, Gyeonggi-Do, 443-742,

South Korea

Phone: +82 31 2001114

Fax: +82 31 2007538

Website: www.samsung.com

• Samsung’s quarterly handset shipments in Q2 2010 have increased by 22 percent year-on-year, as compared with that in Q2 2009.

• Samsung has been able to consistently grow market share from Q2 2008 to Q1 2010, reaching 21.8 percent in Q1 2010 and then slightly dropping to 20.1 percent in Q2 2010.

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Samsung – Popular Handsets during Q2 2010

Samsung GalaxyS Features Details

Operating System Android v2.1

Technology GSM, GPRS, EDGE, HSDPA

Camera Primary: 5 Mega Pixels; Secondary: VGA

Form Factor and Display Full Touch Bar, 4 Inches (480 x 800 Pixels) display

Keyboard Touchscreen

Memory Internal: 16 GB Storage, 512 MB RAM External: 2 GB (Extendable till 32 GB)

Local Connectivity Wi-Fi, Bluetooth

GPS A-GPS support

Samsung S8500 Wave Features Details

Operating System Samsung Bada

Technology GSM, GPRS, EDGE, HSDPA

Camera Primary: 5 Mega Pixels; Secondary: VGA

Form Factor Full Touchbar, 3.3 Inches (480x800 Pixels) display

Keyboard Touchscreen

Memory Internal: 1.5 GB, External: Up to 32 GB

Local Connectivity Wi-Fi, Bluetooth

GPS A-GPS support

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LG

Table 189: Mobile Handset Shipments and Market Share — LG (Q1 2008 – Q2 2010)

LG Mobile Handset Shipments and Market Share (Q1 2008 – Q2 2010)

Q1 2008

Q2 2008

Q3 2008

Q4 2008

Q1 2009

Q2 2009

Q3 2009

Q4 2009

Q1 2010

Q2 2010

Shipments (In Million) 24.4 27.7 23.0 25.7 22.6 29.8 31.6 33.9 27.1 30.6

Market Share (In Percent) 8.3 9.1 7.4 8.4 8.9 11.1 10.4 10.0 9.2 9.6

Figure 40: Market Share — LG (In Percent, Q1 2008 – Q2 2010)

Source: Portio Research Ltd.

8.39.1

7.48.4

8.9

11.110.4 10.0

9.2 9.6

0

4

8

12

Q1 2008 Q2 2008 Q3 2008 Q4 2008 Q1 2009 Q2 2009 Q3 2009 Q4 2009 Q1 2010 Q2 2010

Mar

ket S

hare

(I

n P

erce

nt)

Quarter

Headquarters: 20 Yeouido-Dong Yeongdeungpo-Gu Seoul, 150-875, South Korea

Phone: +82 2 37771114

Fax: +82 2 37775304

Website: www.lge.co.kr

• LG’s quarterly handset shipments in Q2 2010 have increased by 2.7 percent year-on-year, as compared with that in Q2 2009.

• LG’s market share increased from 9.2 percent in Q1 2010 to 9.6 percent in Q2 2010.

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LG – Popular Handsets during Q2 2010

LG Ally Features Details

Operating System Android v2.1

Technology CDMA

Camera Primary: 3.2 Mega Pixels

Form Factor and Display Slide-out, 3.2 Inches (800*480 Pixels) display

Keyboard Touchscreen, QWERTY Keyboard

Memory Internal: 512 MB, External: 4 GB

Local Connectivity Wi-Fi, Bluetooth

GPS A-GPS support

LG Optimus Q Features Details

Operating System Android v2.1

Technology GSM, GPRS, EDGE

Camera 5 Mega Pixels

Form Factor and Display Slide-out, 3.5 Inches (480 x 800 Pixels) display

Keyboard Touchscreen, QWERTY keyboard

Memory Internal: 3 GB, External: Up to 32 GB

Local Connectivity Bluetooth

GPS A-GPS support

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Sony Ericsson

Table 190: Mobile Handset Shipments and Market Share — Sony Ericsson (Q1 2008 – Q2 2010)

Sony Ericsson Mobile Handset Shipments and Market Share (Q1 2008 – Q2 2010)

Q1 2008

Q2 2008

Q3 2008

Q4 2008

Q1 2009

Q2 2009

Q3 2009

Q4 2009

Q1 2010

Q2 2010

Shipments (In Million) 22.3 24.4 25.7 24.2 14.5 13.8 14.1 14.6 10.5 11.0

Market Share (In Percent) 7.6 8.1 8.3 7.9 5.7 5.1 4.6 4.3 3.6 3.5

Figure 41: Market Share — Sony Ericsson (In Percent, Q1 2008 – Q2 2010)

Source: Portio Research Ltd.

7.68.1 8.3

7.9

5.75.1

4.6 4.33.6 3.5

0

2

4

6

8

10

Q1 2008 Q2 2008 Q3 2008 Q4 2008 Q1 2009 Q2 2009 Q3 2009 Q4 2009 Q1 2010 Q2 2010

Mar

ket S

hare

(I

n P

erce

nt)

Quarter

Headquarters: Sony Ericsson House, 202 Hammersmith Road, London, W6 7DN,

United Kingdom

Phone: + 44 208 762 5800

Fax: + 44 208 762 5887

Website: www.sonyericsson.com

• Sony Ericsson’s handset shipments in Q2 2010 declined by 20.3 percent as compared to the same quarter in 2009.

• Sony Ericsson’s market share has consistently decreased, from 8.3 percent in Q3 2008 to 3.5 percent in Q2 2010.

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Sony Ericsson – Popular Handsets during Q2 2010

Sony Ericsson Xperia X10 Features Details

Operating System Android v1.6

Technology GSM, GPRS, EDGE, UMTS and HSDPA

Camera 8 Mega Pixels

Form Factor and Display Touchbar, 4 Inches (480x854 Pixels) display

Keyboard Touchscreen

Memory Internal: 1 GB storage, 384 MB RAM External: Up to 32 GB

Local Connectivity Wi-Fi, Bluetooth

GPS A-GPS support

Sony Ericsson Vivaz Pro Features Details

Operating System Symbian Series 60, 5th Edition

Technology GSM, GPRS, EDGE, HSDPA

Camera Primary: 5 Mega Pixels

Form Factor and Display Slider, 3.2 Inches (360 x 640 Pixels) display

Keyboard Touchscreen, QWERTY

Memory Internal: 75 MB External: Up to 16 GB

Local Connectivity Wi-Fi, Bluetooth

GPS A-GPS support, WisePilot Navigation

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Motorola

Table 191: Mobile Handset Shipments and Market Share — Motorola (Q1 2008 – Q2 2010)

Figure 42: Market Share — Motorola (In Percent, Q1 2008 – Q2 2010)

Source: Portio Research Ltd.

9.3 9.3

8.2

6.35.8 5.5

4.53.6

2.7 2.6

0

5

10

Q1 2008 Q2 2008 Q3 2008 Q4 2008 Q1 2009 Q2 2009 Q3 2009 Q4 2009 Q1 2010 Q2 2010

Mar

ket S

hare

(I

n P

erce

nt)

Quarter

Motorola Mobile Handset Shipments and Market Share (Q1 2008 – Q2 2010)

Q1 2008

Q2 2008

Q3 2008

Q4 2008

Q1 2009

Q2 2009

Q3 2009

Q4 2009

Q1 2010

Q2 2010

Shipments (In Million) 27.4 28.1 25.4 19.2 14.7 14.8 13.6 12.0 8.1 8.3

Market Share (In Percent) 9.3 9.3 8.2 6.3 5.8 5.5 4.5 3.6 2.7 2.6

Headquarters: 1303 East Algonquin Road, Schaumburg, Illinois 60196 USA

Phone: +1 847 576 5000

Website: www.motorola.com

• Motorola’s handset shipments declined by 43.9 percent in Q2 2010 over that in Q2 2009.

• Motorola has consistently lost its market share from 9.3 percent in Q2 2008 to 2.6 percent in Q2 2010.

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Motorola – Popular Handsets during Q2 2010

Motorola Droid X Features Details

Operating System Android v2.1

Technology CDMA

Camera 8.0 Mega Pixels

Form Factor and Display Touchbar, 4.3 Inches (480 x 854 Pixels) display

Keyboard Touchscreen

Memory Internal: 6.5 GB External: Up to 32 GB

Local Connectivity Bluetooth, Wi-Fi

GPS A-GPS support

Motorola Flipout Features Details

Operating System Android v2.1

Technology GSM, GPRS, EDGE, HSDPA

Camera 3.15 Mega Pixels

Form Factor and Display Slider, TFT (320*240 Pixels) display

Keyboard QWERTY

Memory Internal: 150 MB Storage, 512 MB RAM External: Up to 32 GB

Local Connectivity Bluetooth, Wi-Fi

GPS A-GPS support

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Apple

Table 192: Mobile Handset Shipments and Market Share — Apple (Q1 2008 – Q2 2010)

Figure 43: Market Share — Apple (In Percent, Q1 2008 – Q2 2010)

Source: Portio Research Ltd.

0.6

0.2

2.2

1.4 1.5

1.9

2.42.6

3.0

2.6

0

1

2

3

4

Q1 2008 Q2 2008 Q3 2008 Q4 2008 Q1 2009 Q2 2009 Q3 2009 Q4 2009 Q1 2010 Q2 2010

Mar

ket S

hare

(I

n P

erce

nt)

Quarter

Apple Mobile Handset Shipments and Market Share (Q1 2008 – Q2 2010)

Q1 2008

Q2 2008

Q3 2008

Q4 2008

Q1 2009

Q2 2009

Q3 2009

Q4 2009

Q1 2010

Q2 2010

Shipments (In Million) 1.7 0.7 6.9 4.4 3.8 5.2 7.4 8.7 8.8 8.4

Market Share (In Percent) 0.6 0.2 2.2 1.4 1.5 1.9 2.4 2.6 3.0 2.6

Headquarters: 1 Infinite Loop, Cupertino, CA 95014, USA

Phone: +1 408 996 1010

Website: www.apple.com

• Apple’s handset shipments in Q2 2010 increased by 3.2 million as compared to the same quarter in 2009, a year-on-year growth of 61.5 percent.

• In Q2 2010, Apple had a market share of 2.6 percent, a decline of 0.4 percentage points from in its market share of 3.0 percent in Q1 2010.

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Apple – Popular Handsets during Q2 2010

iPhone 4 Features Details

Operating System iOS 4

Technology GSM, GPRS, EDGE, HSDPA

Camera 5.0 Mega Pixels

Form Factor and Display Touchbar, 3.5 Inches (640 x 960 Pixels) display

Keyboard Touchscreen

Memory Internal: 16/32 GB

Local Connectivity Bluetooth, Wi-Fi

GPS A-GPS support

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RIM

Table 193: Mobile Handset Shipments and Market Share — RIM (Q1 2008 – Q2 2010)

RIM Mobile Handset Shipments and Market Share (Q1 2008 – Q2 2010)

Q1 2008

Q2 2008

Q3 2008

Q4 2008

Q1 2009

Q2 2009

Q3 2009

Q4 2009

Q1 2010

Q2 2010

Shipments (In Million) 4.4 5.4 6.1 6.7 7.8 7.8 8.5 10.7 10.6 11.2

Market Share (In Percent) 1.5 1.8 2.0 2.2 3.1 2.9 2.8 3.2 3.6 3.5

Figure 44: Market Share — RIM (In Percent, Q1 2008 – Q2 2010)

Source: Portio Research Ltd.

1.51.8

2.02.2

3.12.9 2.8

3.2

3.6 3.5

0

1

2

3

4

Q1 2008 Q2 2008 Q3 2008 Q4 2008 Q1 2009 Q2 2009 Q3 2009 Q4 2009 Q1 2010 Q2 2010

Mar

ket S

hare

(I

n P

erce

nt)

Quarter

Headquarters: 295 Phillip Street, Waterloo, Ontario N2L 3W8, Canada

Phone: +1 519 888 7465

Fax: +1 519 888 7884

Website: www.rim.com

• RIM’s handset shipments in Q2 2010 showed a year-on-year growth of around 44 percent.

• RIM’s market share was 3.1 percent in Q1 2009; it peaked to 3.6 percent in Q1 2010 and has now declined slightly to 3.5 percent in Q2 2010.

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RIM – Popular Handsets during Q2 2010

Blackberry Bold 9650 Features Details

Operating System Blackberry OS

Technology GSM, GPRS, EDGE, UMTS

Camera 3.2 Mega Pixels

Form Factor and Display Candybar, 4.43 Inches (480 x 360 Pixels) display

Keyboard Qwerty Keyboard, Optical Trackpad

Memory Internal: 512 MB External: 2 GB

Local Connectivity Bluetooth, Wi-Fi

GPS A-GPS support, Blackberry maps

Blackberry Pearl 3G Features Details

Operating System Blackberry OS

Technology GSM, GPRS, EDGE, HSDPA, UMTS

Camera 3.2 Mega Pixels

Form Factor and Display Candybar, 4.25 inches (360*400 Pixels) display

Keyboard QWERTY

Memory Internal:256 MB External: Up to 32 GB

Local Connectivity Bluetooth, Wi-Fi

GPS A-GPS support, Blackberry maps

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Chapter 4 Mobile Infrastructure Market

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Mobile Infrastructure Market Overview

After a tough 2009, the wireless infrastructure market is expected to rebound in 2010. Total spend on mobile infrastructure equipment is expected to be USD 54 billion in 2010. With both developed and developing economies moving towards advanced networks—3.5G and 4G including LTE and WiMAX deployments—the equipment spend is expected to increase over the coming few years. However, since the deployment cycle for 2G is approaching maturity, particularly in developed markets, equipment spend on 2G and 3G networks will start declining. Thus, in 2015, we anticipate a drop in total equipment spend as the equipment spend on 2G will primarily include network maintenance and upgrades only.

Figure 45: Mobile Equipment Spend — Worldwide (In USD Billion, 2008 – 2015F)107

Source: Portio Research Ltd.

F – Forecasted

Future Outlook

• The mobile market is transitioning from 2G to 3G technologies, impacting the overall infrastructure spend on GSM and CDMA networks.

• The infrastructure market will witness strong growth in 3G and 3.5G networks, particularly in the developing markets as WCDMA is gaining traction.

• Impending LTE launches over the next few years will also drive the infrastructure market, particularly in the developed markets of Europe and North America.

107 Note: Mobile equipment spend does not include services and solutions expenditure. According to Portio estimates, mobile

equipment spend currently forms nearly two-thirds of the total mobile infrastructure spend.

52.0 54.057.3

62.2 63.3 64.5

50.3

20

40

60

80

2009 2010F 2011F 2012F 2013F 2014F 2015FMob

ile E

quip

men

t Spe

nd (

In U

SD

B

illio

n)

Year

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Major Mobile Infrastructure Vendors

This section contains profiles of five mobile infrastructure vendors as follows: • Alcatel-Lucent • Ericsson • Nokia Siemens Networks • ZTE • Huawei Technologies

The figure below highlights the market share of mobile infrastructure vendors at the end-June 2010.

Figure 46: Market Share of Mobile Infrastructure Vendors (Q2 2010)

Source: Portio Research Ltd.

33.0%

20.8%

10.4%

7.5%3.2%

20.6%

4.5%

Ericsson Nokia Siemens Alcatel-Lucent ZTE Motorola Huawei Others

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Alcatel-Lucent

Company Overview

Alcatel-Lucent offers end-to-end solutions in fixed, mobile and converged broadband networking, IP and optics technologies, applications and services • Number of Employees: 77,000 (end-August 2010) • Product Portfolio: Access Solutions, Applications for Telecommunications, Convergence,

Enterprise, Networks, Optics, Submarine System, Wireless Access and Transmission • Business Groups:

o Applications Group: Involved in developing innovative solutions for service providers and enterprises

o Networks Group: Responsible for driving the Network and Product portfolio by addressing customers’ requirements

o Services Group: Supports telecom service providers by providing professional services that cover the entire network life cycle of operations

o Enterprise and Strategic Industries: Delivering competitive edge to enterprises by enabling them to increase customer satisfaction, employee productivity and operational efficiency

Financials

Key Financials for Q2 2010: • Revenues: USD 4,866 million108 • Operating Profit Margin: 0.7 per cent • Revenue Growth109 (year-on-year): (-)2.4 percent

108 Note: The total revenue for the period is USD 4,866 million, which includes Networks (USD 2,940 million), Application Software

(USD 624 million), Services (USD 1,127 million) and Others/Eliminations. This Other & Eliminations segment is not depicted in the figure above.

109 Note: The Revenue Growth (year-on-year) is the revenue growth in local currency, without any exchange rate impact. This is same for other vendor profiles as well, across following pages.

Figure 47: Revenues – Alcatel-Lucent (In USD million, Q2 2009 – Q2 2010)

Source: Portio Research Ltd.

3,247 3,189 3,3122,671

2,940

629 766 790

576624

1,189 1,2421,521

1,0701,127

0

1,000

2,000

3,000

4,000

5,000

6,000

Q2 2009 Q3 2009 Q4 2009 Q1 2010 Q2 2010

Rev

enue

s (I

n U

SD

Mill

ion)

Period

Services Application Software Networks

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Product and Service Developments (Q2 2010): • The Networks business witnessed a decline in revenues, primarily due to a revenue decrease in

the wireline and optics division. This was partially offset by continued strong growth in the IP and wireless divisions, driven by the WCDMA business.

• Revenues in the Applications business increased with a revenue increase in network applications and enterprise applications.

Revenue Developments (Q2 2010): • The North American market reported an increase in revenues in the quarter. • Europe witnessed a decline in sales, followed by that in the Rest of the World region. • Asia Pacific also witnessed a decline in sales due to low activity levels in China; however this was

party offset by high growth in India.

Other Highlights

• Innovation in Optical Networking: In Q2 2010, Alcatel-Lucent announced the first commercially available solution to carry a single carrier 100 gigabit per second (100G) signal through the innovative use of the emerging ‘Next-Generation Coherent’ technology.

o With this announcement Alcatel-Lucent is moving into the commercial deployment of 100G next generation coherent technology.

• Acquisition of ProgrammableWeb: In Q2 2010, the company acquired ProgrammableWeb, an online source for Web APIs (application programming interfaces) used by application developers to build Web, mobile, and other connected applications, to serve consumers and enterprise customers.

Future Outlook

• For full year 2010, Alcatel-Lucent anticipates a nominal growth (of up to 5 percent) in the telecommunications equipment and related services market.

• The company expects to attain 1–5 percent operating margin over 2010.

Figure 48: Revenue Break-out by Geography – Alcatel-Lucent (Q2 2010)

Source: Portio Research Ltd.

31.0%

39.0%

17.0%

13.0%

Europe North America Asia Pacific Rest of World

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Ericsson

Company Overview

Ericsson is one of the leading providers of telecommunications equipment and related services to mobile and fixed network operators worldwide. Ericsson is the worldwide market leader in the mobile infrastructure market. • Number of Employees: 87,400 (end-June 2010) • Product Portfolio: Cables and Interconnect products, Core Networks, IP Networking,

Microwave Networks, Mobile Broadband Modules, Multimedia Applications, Revenue Management Products

• Business Groups: o Networks: Involved in launching high-performing, cost-efficient network systems for

communication through mobile and the Internet o Multimedia: Delivering communication solutions such as Networking and collaboration

services o Global services: Combining local capabilities with global expertise to respond to

customers’ needs

Financials

Key Financials for Q2 2010: • Revenues: USD 6,355 million • Operating Profit Margin: 11 percent • Revenue Growth (year-on-year): (-)8 per cent

Product and Service Developments (Q2 2010): • The decline in Networks’ and voice-related sales was partly offset by growth in mobile broadband

sales (3G). • The Global Services segment is witnessing a decline in growth rate, and this is attributed to lower

network rollout activity, supply chain bottlenecks and continued component shortages. • Multimedia sales declined due to the weak demand for revenue management solutions in certain

geographies.

Figure 49: Revenues – Ericsson (In USD million, Q2 2009 – Q2 2010)

Source: Portio Research Ltd.

4,394 3,3664,541

3,4393,376

1,7812,556

3,299

2,520 2,661

421 467

486

320 318

0

1,000

2,000

3,000

4,000

5,000

6,000

7,000

8,000

9,000

Q2 2009 Q3 2009 Q4 2009 Q1 2010 Q2 2010

Rev

enue

s (I

n U

SD

Mill

ion)

Period

Multimedia Global Services Networks

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Revenue Developments (Q2 2010): • Americas

o Strong growth in mobile data is pushing operators to invest in network capacity for mobile broadband networks.

• Europe o Revenues declined due to cautious operator investments and the economic slowdown. o The increasing demand for mobile broadband is pushing operators to evaluate

investments in future technologies such as 4G and LTE. • APAC

o Revenues from India dropped drastically (63 percent year-on-year) primarily due to the ongoing security clearance process initiated by the government and also limited network investments by operators while preparing for 3G auctions.

o Network equipment sales were weak due to cautious operator investments in a large number of markets. The region witnessed network expansion in Indonesia and Bangladesh.

Other Highlights

• New TD-LTE Solution: Ericsson showcased the Time Division-Long Term Evolution (TD-LTE) solution that facilitates the operation of super-fast mobile broadband applications such as video-on-demand (VoD) and video streaming. This achieved a single user peak rate of 110Mbps in the downlink.

• Partnering with Covage: Covage has selected Ericsson for its FTTH infrastructure roll-out, where Ericsson will provide Covage with active and passive equipment for its fiber-optic networks.

110 Note: Asia Pacific includes India, China, North East Asia, South East Asia and Oceania; Rest of the World includes Northern

Europe, Central Asia, Mediterranean, Middle East, Sub-Saharan Africa, and other regions.

Figure 50: Revenue Break-out by Geography – Ericsson (Q2 2010)110

Source: Portio Research Ltd.

9.2%

25.6%

8.8%27.2%

29.2%

Western and Central Europe Asia Pacific Latin America North America Rest of World

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Future Outlook

• Ericsson expects growth in the 3G infrastructure business, primarily driven by 3G launch in India following spectrum allocation.

• The LTE access infrastructure market will witness high activity levels since many operators are expected to replace their legacy base stations with new-generation radio access network equipment.

o The company estimates that of the 5 million base stations deployed globally, 1.5 million will need to be upgraded in the coming few years, primarily in Europe.

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Nokia Siemens Networks

Company Overview

Nokia Siemens Networks (NSN) is one of the leading telecommunications equipment vendors offering telecommunications hardware equipment, software and services. It is a joint venture between Nokia and Siemens. • Number of Employees: 64,759 (end-June 2010) • Product Portfolio: Solutions in the areas of Broadband, Business Support Systems, Network

Management and OSS • Business Groups:

o Solutions: Device Management, Mobile Backhaul, OSS, Charging and Billing, and Customer Support for service providers, public and corporate customers

o Services: Consulting, Global Service Delivery, Applications and Systems Integration

Financials

Key Financials for Q2 2010: • Revenues: USD 3,878 million • Operating Profit Margin: (-) 5.9 percent • Revenue Growth (Year-on-year): (-)5.0 percent

Product and Service Developments (Q2 2010): • Revenue decreased by 5 percent year-on-year primarily because of lower sales in India due to

the ongoing security clearances restricting the completion of product sales to customers. This trend is expected to continue in the third quarter, along with a shortage of certain components affecting industry-wide sales.

Figure 51: Revenues – Nokia Siemens Networks (In USD million, Q2 2009 – Q2 2010)

Source: Portio Research Ltd.

1

4,357 3,945

5,354

3,766 3,878

0

1,000

2,000

3,000

4,000

5,000

6,000

Q2 2009 Q3 2009 Q4 2009 Q1 2010 Q2 2010

Rev

enue

s (I

n U

SD

Mill

ion)

Period

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Revenue Developments (Q2 2010): • Europe and APAC accounted for the largest contribution to total revenues, with 37.4 percent and

31.3 percent shares, respectively, in the quarter.

Other Highlights

• Smart Device Solutions: NSN Smart Device Solutions, which allow improved battery life, better coverage and faster download speeds, were deployed on the O2 network in London.

o The company signed similar contracts with various other operators including Elisa (Finland), Mosaic Telecom (the US), SFR (France), Indosat (Indonesia), Cable and Wireless Communications (the UK), Cell C (South Africa) and Qatar Telecom (Qatar).

• Long Term Evolution (LTE): NSN is preparing for commercial LTE deployments as follows: o LTE trials with Telstra Australia o Launch of Self Organising Networks for reducing human error and cost o Production of LTE-ready Flexi Multiradio Base Station radio frequency modules for 800

MHz spectrum suitable for rural areas

Future Outlook

• In 2010, NSN expects a flat market for the mobile and fixed infrastructure and related services market as compared with that in 2009.

• The company expects to maintain its market share in 2010, as against its previous announcement of faster growth.

Figure 52: Revenue Break-out by Geography – Nokia Siemens Networks (Q2 2010)

Source: Portio Research Ltd.

37.4%

13.2%31.3%

6.0%

12.2%

Europe Middle East and Africa Asia Pacific North America Latin America

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ZTE

Company Overview

ZTE is a telecommunications equipment and network solutions provider based in China. • Number of Employees: More than 70,000 (end-February 2010) • Product and Service Portfolio:

o Wireless: UMTS/GSM, CDMA 2000, TD-SCDMA, WiMAX, LTE o Core Network: Mobile CN, Fixed CN, IMS o Bearer/Access: WDM/OTN, NG-SDH/MSTP, IP Transport, Router, Switch o Services/ Accessories: VAS, OSS/BSS, IPTV, Surveillance, ICT, Power o Terminals: Handset, Data Card, Fixed Terminals

Financials

Key Financials for H1 2010: • Revenues: USD 4,507 million • Operating Profit Margin: 2.2 percent • Revenue Growth (year-on-year): 10.9 per cent

Product and Service Developments (H1 2010): During H1 2010, ZTE registered a year-on-year revenue growth111 of 1.1 percent in the sale of carrier networks, 39.7 percent in terminal products and 18.0 percent in telecommunications services and software. • Wireless segment

o GSM/UMTS/LTE products were deployed by leading local European carriers, including KPN, Telenor and Optimus

o ZTE and Telefonica deployed the first WiMAX network in Spain. • Wireline segment

o PON-based FTTx solutions were deployed on a large scale across a number of major cities in China.

111 Note: The year-on-year revenue growth figure is for revenue growth in H1 2010 over H1 2009.

Figure 53: Revenues – ZTE (In USD million, 2008 – H1 2010)

Source: Portio Research Ltd.

4,175

5,862

2,787

1,397

1,916

1,143

813

1,058

577

0

1,000

2,000

3,000

4,000

5,000

6,000

7,000

8,000

9,000

2008 2009 H1 2010

Rev

enue

s (I

n U

SD

Mill

ion)

Period

Services and Software Terminals* Network

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• Terminals112 o The increase in the number of 3G subscribers in China spurred the growth of Terminal

products. o Demand for ZTE’s data card products and Android smartphones increased in the

European region. o Softbank Japan adopted ZTE customised handsets.

Revenue Developments (H1 2010): • The domestic market continues to be the largest contributor to total revenues, and it has

witnessed a growth of 3.5 percent in revenues year-on-year. o This growth is driven through network upgrades of major Chinese telecom operators to

match 3G requirements. • Outside China, ZTE has partnered with operators including France Telecom, Telkom SA,

Telefonica and America Movil, and these partnerships have resulted in a year-on-year revenue growth of 19.7 percent.

Other Highlights

• Dual-band LTE Network: CSL Hong Kong and ZTE will deploy a commercial dual-band LTE network (1800 MHz/ 2600 MHz) that will support 2G/3G/LTE concurrently.

• Network Deals o ZTE has won a contract from China Telecom to supply PON equipment for high-speed

Internet access to users. The contract is valued at USD 15 million (CNY 1 billion). o ZTE has entered into a contract with Smart Telecom Indonesia to supply CDMA network

infrastructure equipment.

Future Outlook

• ZTE intends to boost its presence in the domestic market by participating in network construction projects of leading Chinese telecom operators during the second half of the year.

112 Note: The Terminals segment engages in the manufacture and sale of mobile phone handsets and data card products. 113 Note: The figures may not add up to 100 percent because of rounding-off errors.

Figure 54: Revenue Break-out by Geography – ZTE (H1 2010)113

Source: Portio Research Ltd.

50.3%

17.1%

14.5%

18.0%

PRC Asia (excluding PRC) Africa Other Regions

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Huawei Technologies

Company Overview

Huawei Technologies is a networking and telecom equipment supplier based in China. It specialises in R&D, production and marketing of telecom equipment and it provides customised network solutions to MNOs. • Number of Employees: 95,000 (end-December 2009) • Business Focus:

o Telecom Network Infrastructure—GSM/3G/LTE, Optical access networks, Routers o Applications and Software o Professional Services o Devices

Financials

Key Financials for 2009: • Revenues: USD 21,854 million • Operating Profit Margin: 14.1 percent • Revenue Growth (year-on-year): 19.2 percent

Product and Service Developments (2009): • Telecom Network Infrastructure

o In 2009, UMTS and WiMAX solutions have been the primary drivers of revenue. o Optical Network sales increased by 30 percent year-on-year because of growth in

traditional markets including Asia, Africa, Latin America and Commonwealth of Independent States (CIS).

o IP Microwaves registered a 40 percent increase in sales year-on-year. o FTTx solution sales increased by more than 300 percent year-on-year.

114 Note: Huawei Technologies does not report its interim results (quarter-wise performance results or half-year results.)

Figure 55: Revenues – Huawei (In USD million, 2008-2009)114

Source: Portio Research Ltd.

18,32921,854

0

6,000

12,000

18,000

24,000

2008 2009

Rev

enue

s (I

n U

SD

Mill

ion)

Period

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• Professional Services o Throughout 2009, Huawei won over 100 Managed Services contracts from leading

operators worldwide, including Jazztel (Spain), O2 (Germany), Virgin Media (UK) and Cox (US).

• Devices o In 2009, it shipped 35 million mobile broadband devices and 30 million mobile phones

worldwide. o Revenues from TD-SCDMA (China Mobile only) mobile phones increased ten fold over

the year; revenues from video conferencing products increased by 40 percent during the same period.

Revenue Developments (2009): • Revenue contribution from domestic operations (China) increased significantly to 46.5 percent in

2009, up from 25 percent last year. Contribution from international operations decreased to 53.5 percent in 2009.

• Applications and Software o Mobile Office solution registered strong growth in China and in European markets. o BSS Solution achieved stable growth in key regions.

• Revenues from Professional Services business have achieved significant growth over the previous year, especially in China, India, Asia Pacific and Latin America.

o Equipment sales in China and India have driven Customer Support and Network Technology services in these markets.

Other Highlights

• In November 2009, Huawei successfully completed a joint LTE trial with Telecom Italia and showcased a download speed of over 140 Mbps.

• In December 2009, Net4Mobility, the joint venture of Tele2 and Telenor in Sweden, selected Huawei to supply infrastructure and modems for 4G.

• In February 2010, Huawei launched an innovative mobile broadband modem–the world’s first modem compatible with LTE, UMTS and GSM.

• In May 2010, China Mobile, in partnership with Huawei, launched the world’s first TD-LTE/SAE trial network using Huawei’s E2E solution.

Figure 56: Revenue Break-out by Geography – Huawei (2009)

Source: Portio Research Ltd.

46.5%

53.5%

China Rest of World

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• In July 2010, Vodafone announced its partnership with Huawei and Ericsson to upgrade all base stations in Germany to LTE.

Future Outlook

• Huawei expects to increase sales revenue in 2010 by 20 percent year-on-year. o The company will focus on market development opportunities in mobile and home

broadband networks, fixed mobile convergence, business operation support systems and smart devices.

o The company will continue to strengthen its investment in managed services.

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Chapter 5 Mobile Marketing Data

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Mobile Marketing Data Mobile Penetration — Top 20 Mobile Markets

Table 194: Top 20 Markets by Mobile Subscriber Base and their Penetration — Worldwide (Q2 2010)115

Country Mobile Subscribers (In Million, Q2 2010) Penetration (In Percent, Q2 2010)

China 785.5 59.1

India 635.5 54.2

The US 298.9 96.4

Russia 215.1 154.3

Brazil 188.1 93.5

Indonesia 177.5 73.1

Vietnam 116.8 130.4

Japan 113.7 89.7

Germany 107.7 130.9

Pakistan 99.5 54.0

Italy 89.2 153.6

Mexico 86.4 76.9

The Philippines 85.1 85.2

Nigeria 80.7 53.0

The UK 80.3 128.8

Thailand 68.5 102.1

Iran 62.7 81.5

Egypt 62.0 77.0

Turkey 61.5 79.1

France 60.3 93.1

115 Note: All the numbers used in this report are from Portio Research sources, unless otherwise stated.

China continues to be the leading country with the highest mobile subscribers at end-June 2010, followed by India.

As evident in the table below, more than half of the top 20 markets belong to Asia Pacific and Africa and Middle East regions which indicate that the mobile market growth will be incited by the emerging markets.

To attract users, operators are taking proactive initiatives such as technology advancements and nationwide network expansion, along with new services such as mobile applications available for users to explore.

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Mobile Penetration in Youth Segment — Top 20 Mobile Markets

Table 195: Youth Mobile Penetration in the Top 20 Mobile Subscribers Markets — Worldwide (In Percent, Q2 2010)116

Country Youth Mobile Penetration

(In Percent, Q2 2010) Country

Youth Mobile Penetration

(In Percent, Q2 2010)

China 92.2 Italy 169.9

India 89.6 Mexico 90.7

The US 119.3 The Philippines 104.3

Russia 171.8 Nigeria 83.1

Brazil 118.2 The UK 165.3

Indonesia 87.0 Thailand 121.6

Vietnam 153.1 Iran 103.7

Japan 116.6 Egypt 94.9

Germany 166.9 Turkey 102.6

Pakistan 73.2 France 126.6

116 Note: The youth segment comprises population within an age bracket of 10 to 39 years.

For more than two-thirds of the top 20 markets, youths and young adults contribute more than 50 percent to the total mobile subscriber base.

More than half of the top 20 mobile markets have over 100 percent penetration in the youth segment; five countries have over 150 percent penetration.

Operators worldwide have launched attractive tariff plans, services, content and applications for the youth segment – youth being the potential growth driver of the overall mobile market.

Handset and smartphone vendors have launched attractive handsets with enhanced features, innovative designs and in-built applications as a steady strategy to lure youth and mark their presence in the mobile space.

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Data ARPU — Top 20 Mobile Markets

Table 196: Monthly Mobile Data ARPU in the Top 20 Mobile Subscribers Markets — Worldwide (In USD, Q2 2010)

Country Monthly Mobile

Data ARPU (In USD, Q2 2010)

Country Monthly Mobile

Data ARPU (In USD, Q2 2010)

China 3.3 Italy 7.7

India 0.5 Mexico 3.1

The US 16.5 The Philippines 3.1

Russia 2.0 Nigeria 0.4

Brazil 1.3 The UK 13.3

Indonesia 1.5 Thailand 0.9

Vietnam NA Iran 1.2

Japan 26.7 Egypt NA

Germany 6.2 Turkey 2.9

Pakistan 0.2 France 10.7

The US generated the highest data revenues in Q2 2010, followed by Japan and China In terms of mobile data ARPU, Japan leads the market with the highest data ARPU – owing to the

advance networks, high 3G penetration, and high adoption of data services. The advanced markets of Western Europe and North America also generate high data ARPU, in

comparison to their counterparts in emerging markets. The data ARPU in the emerging markets is predominantly driven by text messaging services. Declining SMS prices, extensive use of SMS by enterprises and the increasing use of SMS in

interactive entertainment have boosted the use of SMS in the emerging markets. Mobile data usage continues to grow, primarily owing to increase an in 3G penetration and the rapid

adoption of smartphones. Mobile commerce, including mobile payments and P2P transfers, and social networking are

witnessing an upward trend in the emerging markets.

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Chapter 6 Key Telecom Technologies

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Key Telecom Technologies Technologies

2G • The second-generation packet networks consist of combined voice and packet data networks

based on global standards • The 2G technologies are primarily categorised into GSM (uses Time Division Multiple Access

technology) and Code Division Multiple Access-based (IS-95/CDMAOne) network technologies

Figure 57: Technology Evolution – 2G

Source: Portio Research Ltd.

GSM • Global System for Mobile communications is a Time Division Multiplex (TDM) system • GSM is the most widely used digital mobile phone system and the mobile telephone standard in

Europe; it is also the world's main 2G digital wireless standard. GSM is present in more than 160 countries and, according to the GSM Association, accounts for approximately 70 percent of the total digital cellular wireless market.117

• It is implemented on 800, 900, 1800 and 1900 MHz frequency bands cdmaOne • In a CDMA system, each voice circuit is labelled with a unique code and transmitted on a single

channel simultaneously along with many other coded voice circuits • cdmaOne (or IS-95) is the 2G wireless standard for the CDMA systems and is used in the

Americas and parts of Asia

2.5G/2.75G • 2.5G describes the state of wireless technology and capability usually associated with General

Packet Radio Services (GPRS)—that is, between the second and third generations of wireless technology

• The 2.5G network technologies are the 2G-systems that have implemented a packet switched domain in addition to the circuit switched domain

• The second generation, or 2G-level, of wireless is usually identified as Global System for Mobile (GSM) service and the third generation, or 3G-level, is usually identified as Universal Mobile

117 Note: All the numbers used in this report are from Portio Research sources, unless otherwise stated.

GSM CDMA

Features: • Low-speed circuit networks • Used for voice

communications

2G

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Telecommunication Service (UMTS). Each generation provides a higher data rate and additional capabilities.

• 2.5G protocols extend 2G systems to provide additional features such as packet-switched connection (GPRS) and enhanced data rates (HSCSD, EDGE)

• Some protocols, such as EDGE for GSM and CDMA2000 1x-RTT for CDMA, have a data rate of above ‘144 kbit/s’ and can qualify as 3G services. However, they are considered as 2.5G services/2.75G services as their data rates are slower than the actual 3G services

Figure 58: Technology Evolution –2.5G and 2.75G

Source: Portio Research Ltd.

GPRS • General Packet Radio Service (GPRS) is a packet-based standard for mobile communication,

which runs at speeds up to 115 kilobits per second, compared with GSM systems' 9.6 kilobits per second

• GPRS supports a wide range of bandwidths and makes efficient use of limited bandwidth. It is particularly suited for sending and receiving small bursts of data, such as e-mail and web browsing, as well as large volumes of data

• Applications for GPRS may include: chat, text and visual information, still images, moving images, web browsing, document sharing/collaborative working, audio, job dispatch, corporate e-mail, Internet e-mail, vehicle positioning, remote Local Area Network (LAN) access, file transfer or home automation

CDMA2000 1xRTT • This is regarded as the first phase of CDMA2000 technology used for providing voice and data

services over mobile networks • Data speeds of 307kbps are possible using a single channel, while with two channels speeds of

614kbps are attainable EDGE • Enhanced Data rates for GSM Evolution (EDGE)—also known as Enhanced GPRS (EGPRS)—is

a backward-compatible digital mobile phone technology that allows improved data transmission rates

• It is classified as 2.75G technology to distinguish its network speed from GPRS and 3G technologies

GSM CDMA

Features • Offers higher data rates than 2G

technology • Enables the delivery of basic data

services, such as text messaging • Enables always-on

communications rather than session-based calls

• Can support IP traffic Data Rates (downlink/uplink): • GPRS: 150-170Kbps/54 Kbps • EDGE: 384 Kbps/100 Kbps • CDMA2000 1x-RTT: 40-60 Kbps

(bursting up to 144 Kbps)

2.5G/2.75G

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• EDGE is deployed as an extension on top of standard GSM. EDGE does not require hardware or software changes in GSM core networks. The deployment of EDGE technology can be done by installing EDGE compatible transceiver units and by upgrading base station subsystems

3G • 3G is an International Telecommunication Union (ITU) specification for the third generation of

mobile communication technology • 3G technologies are typically packet-switched and use Code Division Multiple Access (CDMA)

technology to communicate. Examples of 3G include 1xRTT, HDR and W-CDMA • Third generation Wireless Wide Area Networks (WWAN) communication systems are

characterised by high-speed data rates (144 Kbps to 2+ Mbps ) suitable for multimedia content. 3G supports broadband and bandwidth applications, such as full-motion video, video conferencing and Internet access

Figure 59: Technology Evolution – 3G

Source: Portio Research Ltd.

UMTS • Universal Mobile Telecommunications System: This is the future transmission network for third

generation mobile telephones, as defined by the International Telecommunications Union (ITU) • Initially, UMTS offered rates of 144-384 Kbits/sec (compared to 9.6 Kbits/sec for GSM). The data

rates for the technology have increased with evolution. This standard, with very wide bands, is expected to make the development of new multimedia services possible, notably in the transmission of video, images and sound

W-CDMA • Wideband Code Division Multiple Access (W-CDMA) is the most common form of UMTS • This is the third generation standard offered to the International Telecommunication Union by

GSM proponents. This is a 3G technology that increases data transmission rates in GSM systems by using CDMA instead of TDMA

• W-CDMA has become the Direct Sequence mode in the ITU's 3G specification, which includes the 1x Multi-Carrier mode (1x MC) and 3x Multi-Carrier mode (3x MC). 1x MC (formerly known as cdma2000) and 3x MC comprise the 3G upgrade paths for operators already using CDMA

GSM CDMA

3G

Features • Offers better quality voice and high-

speed data than 2.5G networks • Supports packet applications and

access to the Internet Data Rates (downlink/uplink): • WCDMA: 384 Kbps (both ways) • CDMA2000 EV-DO: 2.4 Mbps/

155 Kbps

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EV-DO • Evolution Data Optimised (EV-DO) is a wireless radio broadband data protocol being adopted by

many CDMA operators • It is being used as a part of CDMA2000 networks in Japan, Korea, the United States and

Canada. It provides comparatively better data speeds than GSM technologies such as GPRS and EDGE

3.5G • 3.5G technologies are the evolution of 3G technologies to enable broadband speeds in mobile

networks • There are several protocols in the High-Speed Packet Access (HSPA) family, also coined 3.5G or

3G+, which allows networks based on Universal Mobile Telecommunications System (UMTS) to have higher data transfer speeds and capacity

• HSPA refers to a family of broadband technologies – HSDPA and HSUPA HSDPA • High-Speed Downlink Packet Access (HSDPA) is an enhanced 3G (third generation) mobile

telephony communications protocol • This upgrade is to increase the efficiency and reduce the latency of the link and is achieved by

utilising a number of techniques—such as Adaptive Modulation and Coding, Fast Packet Scheduling and Hybrid Automatic Repeat reQuest (HARQ)—in parallel

HSUPA • High Speed Uplink Packet Access (HSUPA) uses techniques similar to those utilised by HSDPA

with the difference lying in the mode of scheduling to improve the uplink. The adaptation enables synchronous data transmissions of up to 5.7Mb/s

HARQ • Hybrid Automatic Repeat reQuest technique is employed to rectify the errors in the transmission

of the packets between the node B and the consumer’s device EV-DO Rev-A • EV-DO Revision A improves first-generation EV-DO speeds for CDMA carriers

Figure 60: Technology Evolution – 3.5G

Source: Portio Research Ltd.

GSM CDMA

3.5G

Features • Improved data rates enabling

broadband speeds on mobile networks

• Supports packet applications and access to the Internet

Data Rates (downlink/uplink): • HSDPA/HSUPA: 1.8 Mbps/800

Kbps • CDMA2000 EV-DO Rev. A: 2.4

Mbps/155 Kbps

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4G • 4G or fourth generation WWAN (Wireless Wide Area Network) communication systems are

characterised by high-speed data rates at 20+ Mbps, suitable for high-resolution movies and television

• The proposed features of these systems include 100 Mbps speed, location sensing and self-tailoring as per user needs

• Some competing technology standards for 4G technologies are mobile WiMAX, the GSM standard’s UMTS Long Term Evolution (LTE), and CDMA EV-DO Rev. C (also known as Ultra-Mobile Broadband or UMB)

Figure 61: Technology Evolution – 4G

Source: Portio Research Ltd.

Long-Term Evolution (LTE) • LTE is the standard being developed by 3GPP (3rd Generation Partnership Project) to achieve

download rates of 100 Mbps, and upload rates of 50 Mbps for every 20MHz of spectrum and is termed as a 4G standard

• LTE will have support for bandwidths ranging from 1.25MHz to 20MHz • In December 2009, LTE release 9 was introduced with minor enhancement to release 8 • LTE release 10 and above, with much higher peak rates, throughput and coverage, are expected

to qualify for the IMT-Advanced 4G standard

WiMAX

• Worldwide Interoperability for Microwave Access (WiMAX) refers to the 802.16e technologies which have evolved through several enhancements of the 802.11 technologies (used for providing Wi-Fi services)

• WiMAX enables high-order modulation, efficient coding, adaptive modulation and coding as well as Hybrid Automatic Repeat Request (HARQ), which is similar to the GSM technology HSPA (High-Speed Packet Access)

• WiMAX offers fixed broadband wireless access to residential and small business users. These also enable Internet access in those countries where network infrastructure is not in place for wireline communications

• By using WiMAX, people can access the Internet on laptops and mobile handsets without physically connecting them to a router, hub or Ethernet cable

• Mobile WiMAX (IEEE 802.16e) is based on Orthogonal Frequency Division Multiple Access (OFDMA) technology and achieves data transfer rates of up to 70 Mbps in both downlink and uplink

GSM CDMA

4G

Features • Supports IP end-to-end • Enables personalised, high-

definition multimedia and video services

Data Rates (downlink/uplink): • UMTS LTE: 100 Mbps/50 Mbps • CDMA2000 EV-DO Rev. C: 129

Mbps/75.6 Mbps

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• Mobile WiMAX is being combined with multiple antenna technology - Multiple Input and Multiple Output (MIMO), to carry more data traffic

• One of the latest developments in the IEEE 802.16 family of standards, denoted as IEEE 802.16m, has been qualified as the IMT–Advanced 4G standard and is expected to achieve data transfer rates up to 1 Gbps

Network Components and Services

Backhaul • Backhaul refers to the process of transmitting voice and data traffic from a remote site to a central

site • The backhaul section of the network consists of the intermediate links between the core network

and the small sub-networks in the hierarchical network

Base Transceiver Station (BTS) • BTS is the equipment that facilitates the wireless communication between user equipments such

as mobile handsets, computers etc., and the mobile network

Mobile Services Switching Center (MSC) • Mobile Services Switching Center (MSC) refers to a network element responsible for network

interfacing, toll ticketing and routing services such as voice calls, SMS and conference calls over GSM/CDMA network

Base Station Controller (BSC)

• BSC, responsible for handling traffic and signaling, provides a physical link between MSC and BTS

Node-B • Node-B is a term used in Universal Mobile Telecommunications System (UMTS) to refer to the

Base Transceiver Station (BTS) • Node B consists of radio frequency transmitters and receivers that are used to communicate

directly with the handsets

IP Multimedia Subsystem (IMS) • IP Multimedia Subsystem is an extension of the GSM / 3GPP GPRS core Network • It uses SIP (Session Initiation Protocol) to set up, maintain and terminate packet-switched voice

and multimedia sessions

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Figure 62: Network Architecture — Wireless Networks

Source: Portio Research Ltd.

Radio Access Network (RAN) • RAN is a component that exists between the mobile handset and the core network. It performs

the radio functionality of the network and provides connection to the core network

Remote Access Virtual Private Network (VPN) • Remote Access VPN Server allows remote users to access resources on a private network over

virtual private network (VPN) connections. These servers can also provide network address translation (NAT), which enables the computers on the private network to share a single connection with the Internet

• With VPN and NAT, VPN clients can determine the IP addresses of the computers on the private networks

Short Message Service Centre (SMSC) • Short Message Service Centre (SMSC) provides the routing of all SMS or text messages in any

mobile network • Similar to an e-mail server, the SMSC handles large volumes of messages sent between two

mobile handsets or a mobile handset and a software application

Multimedia Message Service Centre (MMSC) • Mobile Message Service Centre receives the submission by the MMS client and routes the MMS

to the recipient handset. The MMSC sends a notification to the recipient using SMS notification, HTTP Push or WAP Push

• There are two modes of MMS delivery: Immediate delivery and Deferred delivery. In immediate delivery, the recipient MMS client retrieves the MMS immediately after the SMS notification without any intervention. In deferred delivery, the MMS client alerts the subscriber about the availability of a new MMS and provides the option of time of retrieving (or not retrieving) the MMS

Access Networks Backhaul Networks Core Networks

Mobile Handsets, Laptops, Customer Premises

Equipments

Cell Sites (BTS/Node-B) for 2G/3G/4G

TDM Backhaul

Ethernet Backhaul

Optical Microwave or IP/MPLS Backhaul

PSTN

IP Multimedia Subsystems

BSC/RNC

IP MPLS and Optical Core

Internet

SGSN

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SS7 • SS7 is a global standard for telecommunications defined by the ITU Telecommunication

Standardisation Sector (ITU-T) • The standard defines the procedures and protocol by which network elements in the public

switched telephone network (PSTN) exchange information over a digital signalling network to effect mobile (cellular) and wire-line call setup, routing and control

Femtocell • Femtocells are small, low power (always radiating less than 0.1 watts) 3G access points that

provide strong mobile signals directly inside the home, when plugged into a residential DSL or cable broadband connection

• Femtocells are also referred to as ‘home base stations’, ‘3G access points’, ‘small base stations’ or personal ‘2G-3G base stations’. They can be placed inside a house or a building, with current designs supporting up to six simultaneous mobile connections

• They connect to the operators’ networks via broadband, thereby saving the costs associated with installing cell towers, and also reduce backhaul costs by routing mobile phone traffic through an existing IP network

The figure below explains the functioning of femtocells.

Figure 63: Femtocells: How they Operate?

Source: The Femto Forum

Thin Client • Thin Client refers to a computer or software in client-server architecture networks • The primary purpose of Thin Client is to convey input and output between the user and the

remote server

Wireless Fidelity (Wi-Fi) • Wi-Fi is a technology based on the IEEE 802.11 standards, which enables the interoperability of

wireless local area network devices • A Wi-Fi enabled device, such as a mobile handset, PDA or PC, can connect to the Internet when

within range of a wireless network connected to the Internet • The coverage of one or more interconnected access points is termed as a hotspot

.

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National leased lines • A leased line is a symmetric telecommunication line connecting two locations. Leased lines can

be used for telephone, data or Internet services • Leased lines are comparatively expensive when compared to alternative connectivity products

(ADSL, SDSL, etc.) due to the fact that they are reserved exclusively to the leaseholder

International Private Leased Circuit (IPLC) • IPLC is a dedicated circuit that rides a pre-defined route and all bandwidth is dedicated to a single

customer on those connections • IPLC is different from IP networks in the fact that IP networks use a common backbone, and the

users get the bandwidth they subscribe for. There is no direct path; either frame relay or Asynchronous Transfer Mode (ATM) is used to provide specified levels of service. Therefore, the path the first packet takes might be different from the next.

• Managed IPLC is a one-stop provisioning of end-to-end International Private Leased lines which connects to a customer's equipment using the service provider’s Point-Of-Presence (an interface between telecommunication entities)

Very Small Aperture Terminal (VSAT) VSAT (Very Small Aperture Terminal) satellite solutions are provided to clients in remote or developing regions. Depending on the client’s requirements, various customised solutions can be provided, such as: • SCPC (Single Channel Per Carrier) networks for dedicated high-speed connectivity via satellite • Meshed (or Any-to-Any) networks for companies with remote operations requiring real-time

communication between sites • Star Networks for providing high bandwidth without the costs incurred due to a dedicated link

Managed Services • Managed Services include establishing, operating and managing day-to-day operations of a

telecom network and business support systems • These services also refer to the cases where a provider takes responsibility for providing the

required network capacity to an operator, when and where needed, as well as hosting of content, applications and enablers

Voice over Internet Protocol (VoIP) • Voice over Internet Protocol is a family of transmission technologies referring to the delivery of

voice communications over IP networks such as the Internet or other packet-switched networks

PCS networks • In the U.S., the 1.9 GHz band has been allocated for PCS systems; the allocated spectrum is 120

MHz wide and is licensed as two 30 MHz segments for the 51 major trading areas, and three 10 MHz segments for the 493 basic trading areas

Visitor Location Register (VLR) • Visitor Location register is a temporary database which stores information about subscribers

roaming on other networks • There is only one VLR associated with each base station

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Orthogonal variable spreading factor (OVSF) • Orthogonal Variable spreading factor support multirate applications by allowing multicode

transmissions from a single user, thus achieving higher bandwidth efficiencies • OVSF codes are used in both universal terrestrial radio access–frequency division duplex (UTRA-

FDD) and time division duplex (UTRA-TDD) of the 3G mobile communication systems

Synchronous Optical Networking (SONET) • Synchronous Optical Networking, designed by American National Standards Institute, refers to a

physical network interface and acts as a carrier for multiple application protocols • It supports the transport of large volumes of traffic over a long distance through optical fiber

Gateway Mobile Services Switching Center (GMSC) • Gateway Mobile Services Switching Center is a node which interconnects two networks

Mobile Services

Instant Messaging • Instant Messaging is an Internet-based service that alerts users when their friends or colleagues

are online and allows them to communicate with each other in real-time through private online chat areas

• With instant messaging, users create a list of other users with whom they want to communicate. When a user from their list is online, the service alerts them and enables an immediate contact with the other user

• While instant messaging has primarily been a proprietary service offered by Internet service providers (ISPs) such as AOL and MSN, businesses are starting to employ instant messaging to increase employee efficiency and make expertise more readily available to employees

Enterprise Services MNOs provide a suite of services which enable better functioning of the enterprise and augment their communication channels. These services are cutomised according to enterprise needs. Some of the popular services are given below: Toll Free Services • International Toll Free Services (ITFS): International Toll Free Services provide customers with

global access to an enterprise through a free phone number. Toll-free numbers are also useful for handling customer support issues from around the world

• Domestic Toll Free Services (DTFS): Domestic Toll Free Services enables enterprises to

provide customer assistance in the domestic market Digital Fixed Cellular Terminal • Digital Fixed Cellular Terminal (FCT) is a cost optimised solution which routes the calls to the

most optimum path • The optimisation process enables a saving of up to 70 percent of total telecom spends by the

enterprises Vehicle Tracking Solution • Vehicle tracking Solution (VTS) is a location based service. This utilises a combination of GPS-

GPRS technology to enable real-time fleet tracking and is useful for providing location based services for employee security

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Mobile e-mail Mobile e-mail services refer to the provision of e-mail services, including reading, replying to, and forwarding e-mails, on mobile devices. Enterprise mobile e-mail solutions provided by the MNOs enable the real-time synchronisation of an e-mail server and a mobile device for updating an e-mail inbox, calendar and personal contacts Push e-mail • Push e-mail refers to the service in which new e-mail is instantly transferred to the e-mail client

(or Mail User Agent) by the mail server (or Mail Delivery Agent). E-mail clients include smartphones and Internet Message Access Protocol (IMAP) personal computer mail applications

Several technologies used in the e-mail clients and the server to enable desired mobile e-mail characteristics are described below: POP3 • Post Office Protocol (POP3) is a type of polling e-mail delivery protocol in which the client polls

the server to see if there is new mail at login and after specified intervals thereafter • If there are any new mails, they are downloaded on the user’s device. The outgoing mails are

pushed directly from the sender to the server Difference between Push e-mail and Polling e-mail systems: • The difference between a push e-mail system and polling e-mail system is that e-mails are

pushed to the last delivery step in a push e-mail system • The polling system is more applicable for the last stage of mail delivery in cases where the client

may be occasionally connected to the network or might be changing the network. Although the server is permanently connected to the network, it faces difficulty in locating the client in these cases

IMAP • The Internet Message Access Protocol (IMAP) provides support for polling and notifications for

the e-mails. When a client receives a notification from a server, the client may choose to download new data from the server

• The availability of choice of downloading (or not downloading) makes the process of retrieval of new e-mails more flexible than a purely-push system

Location Based Services • A location-based service (LBS) is an information service provided by an MNO by utilising the data

pertaining to the current geographical location of a mobile device • The service includes vehicle tracking and parcel tracking services. LBS is also being utilised for

pushing mobile commerce, personalised weather information services and location based games

Mobile Video Service Technologies Digital Video Broadcast-Handheld (DVB-H) technology allows the simultaneous broadcast of television, video and radio channels on mobile, and helps operators to preserve network bandwidth for other data and voice services. It has been accepted as the standard by the European Telecommunications Standards Institute (ETSI) Integrated Services Digital Broadcast – Terrestrial (ISDB-T) • ISDB-T is the transmission standard that has been developed in Japan to help the radio and

television stations support digital content

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Digital Media Broadcast (DMB) • DMB is a transmission standard, which transmits video feeds via satellite (S-DMB) or terrestrial

(T-DMB) mode • The standard is currently deployed in South Korea and is being increasingly used in other parts of

Asia, as well as in Europe Multimedia Broadcast/Multicast Service (MBMS) • MBMS standard allows the transmission of multimedia content over the UMTS and GSM network

MediaFLO • MediaFLO technology has been developed by Qualcomm. The "F-L-O" in MediaFLO stands for

Forward Link Only. The technology is used to transmit data pertaining to mobile video services to portable devices such as cell phones and PDAs

• Broadcast data includes real-time audio and video streams, individual, non-realtime video and audio clips, as well as Internet Protocol datacast application data

Mobile Gaming Services Java • A simple platform-independent object-oriented programming language used for writing applets

that are downloaded from the World Wide Web by a client and run on the client's machine Java2, Micro edition (J2ME) • The Micro Edition of the Java 2 Platform provides an application environment that specifically

addresses the needs of commodities in the vast and rapidly growing consumer and embedded space, including mobile handsets, pagers, personal digital assistants, set-top boxes, and vehicle telematics systems

Augmented Reality (AR) • Augmented reality (AR) is a live artificial machine amplified image of the real physical world that

is interactive and loaded with digital information • The potential uses of augmented reality lies in the field of gaming, entertainment, education,

security, information services, medicine and business • Augmented reality can contribute to enhancements and innovations in many mobile application

categories—with mobile gaming and location-based service applications being key categories

Cloud Computing • Mobile cloud computing refers to server-based infrastructure where data storage and data

processing for personal data and mobile apps happens outside the device, thus eliminating the need for smartphones with high-end software or hardware for storage and computing purposes

• The arrival of cloud computing technology for mobile devices will help address some of the limitations of smartphones, in terms of storage and computing, by using more capable network technologies.

• Cloud Computing will enable users to track their data in real-time from anywhere, anytime and from any device

• The enterprise sector is driving growth in cloud applications. Apps for the enterprise sector provide organisations with beneficial mobile access to their company resources

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Chapter 7 Appendices

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Appendices This market study has been written in a way that avoids excessive use of market acronyms (except where appropriate) and industry technical talk, as we have tried to keep the text open to all readers, not just those with in-depth knowledge of the world’s mobile markets. Because this study covers all geographical regions and many emerging markets, a great deal of the data contained within this study will potentially be of interest to investors, financial analysts, consultants, venture capitalists and others all around the world who do not work within the mobile industry itself every day of their lives. To many of these people, some of the industry technical talk and acronyms may be confusing, so we have attempted to write this study in a self explanatory way that assumes little prior knowledge, but in doing this, some of the speech chosen may seem somewhat "obvious" to our more knowledgeable readers. We hope this offers the best possible solution to everyone, and we hope this does not cause any confusion or inconvenience. Where we have used technical terms or acronyms, we offer an explanation of those expressions below.

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Glossary

2G or Second Generation Packet Data Networks The second-generation packet networks recently introduced consist of combined voice and packet data networks based on global standards.

2.5G 2.5G describes the state of wireless technology and capability usually associated with General Packet Radio Services (GPRS) - that is, between the second and third generations of wireless technology. The second generation or 2G-level of wireless is usually identified as Global System for Mobile (GSM) service and the third generation or 3G-level is usually identified as Universal Mobile Telecommunication Service (UMTS). Each generation provides a higher data rate and additional capabilities. There is also a fourth generation (4G) of technology in the planning and research stages. 2.5G protocols extend 2G systems to provide additional features such as packet-switched connection (GPRS) and enhanced data rates (HSCSD, EDGE).

3G or third generation 3G is an International Telecommunication Union (ITU) specification for the third generation (analog cellular was the first generation and digital PCS118 was the second generation) of mobile communication technology. Third generation Wireless Wide Area Networks (WWAN) communication systems are characterised by high-speed data rates (144 Kbps119 to 2+ Mbps120) suitable for multimedia content. 3G technologies typically are packet-switched and use Code Division Multiple Access (CDMA) technology to communicate. Examples of 3G include EDGE121, 1xRTT, HDR and W-CDMA.122 3G protocols in mobile telephony support higher data transmission rates, measured in Mbps, intended for applications other than voice. 3G support broadband and bandwidth applications, such as full-motion video, video conferencing and Internet access.

3G as a Percentage 3G as a percentage refers to 3G subscribers as a percentage of total active mobile subscribers in a country. This represents the proportion of 3G subscribers in the total mobile subscriber base of a country.

3G Penetration 3G penetration refers to 3G subscribers as a percentage of total population of the country. This is similar to the term ‘mobile penetration’, which means total number of active mobile subscribers in a country as a percentage of total population of the country.

4G or fourth generation 4G or fourth generation WWAN communication systems are characterised by high-speed data rates at 20+ Mbps, suitable for high-resolution movies and television. The initial deployment of 4G communication systems is expected in 2006-2010. The proposed features of these systems include 100 Mbps speed, location sensing and self-tailoring to user needs.

A2P Application-to-Peer: In the mobile messaging world A2P messages are defined as messages generated by an application and sent to subscribers, for example, the advertisements sent through SMS/MMS on subscribers’ handsets.

118 Personal Communications Service (PCS) 119 Kilobits per second (Kbps) 120 Megabits per second (Mbps) 121 Enhanced Data for Global Evolution (EDGE) 122 Wideband Code Division Multiple Access (W-CDMA)

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AAC Advance Audio Coding: It is an advanced audio compression algorithm used for downloading music files, streaming video, audio and satellite-radio applications.

Application Programming Interface (API) It is an interface implemented by a software program to communicate with other software. Operating systems and applications use API to determine the way to call or send requests to other software.

Augmented Reality (AR) Augmented reality is the superimposition of virtual content over the real time environment. Virtual content includes digital graphics, audio and other sense enhancements, which are augmented to the real world by an AR device.

Average Revenue per User (ARPU) Measures the average monthly revenue generated for each customer unit, such as a handset or pager that an operator has in operation.

Backhaul It refers to the process of transmitting voice and data traffic from a remote site to a central site.

BREW Binary Runtime Environment for Wireless: It is an application development platform developed by Qualcomm. It enables wireless users to download and run applications, such as enhanced e-mail, location positioning, games, etc., to BREW-enabled handset. BREW was first introduced and developed for CDMA handsets, but it now supports GSM/GPRS and UMTS handsets as well.

BTS Base Transceiver Station: It is the equipment that facilitates the wireless communication between user equipment such as mobile handsets, computers etc., and the mobile network.

Broadcast Technologies for Mobile TV Some of the broadcast technologies for mobile TV worldwide are: DVB-H123 (Digital Video Broadcast – Handheld): DVB-H technology allows simultaneous broadcast of television, video and radio channels on mobile, and helps operators to preserve network bandwidth for other data and voice services. It has been accepted as the standard by the European Telecommunications Standards Institute (ETSI). ISDB-T (Integrated Services Digital Broadcast – Terrestrial): It is the transmission standard that has been developed in Japan to help the radio and television stations support digital content. DMB (Digital Media Broadcast): It is a transmission standard, which transmits video feed via satellite (S-DMB) or terrestrial (T-DMB) mode. The standard is currently deployed in Korea and is being increasingly used in other parts of Asia as well as Europe. MBMS (Multimedia Broadcast/Multicast Service): This standard allows the transmission of multimedia content over the UMTS and GSM network.

123 Source: http://www.strategiy.com/inews.asp?id=20041127000355

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BWA Broadband Wireless Access: It is a form of fixed wireless access system.

Byte Byte is a collection of bits in which each bit can take a value of either 1 or 0. Kbps, Mbps and Gbps denote the number of bytes transferred per second; Kbps, Mbps and Gbps translate to 103, 106 and 109 bytes per second respectively.

CAPEX Capital Expenditure: It refers to the cost of developing a product or system.

CDMA Code Division Multiple Access: In a CDMA system, each voice circuit is labelled with a unique code and transmitted on a single channel simultaneously along with many other coded voice circuits. The receiver uses the same code to recover the signal from the noise.

CDMA2000 1x CDMA2000 1x: This is regarded as the first phase of CDMA2000 technology used for providing voice and data services over mobile networks. Data speeds of 307kbps are using a single channel while with two channels speeds of 614kbps are possible.

Churn Rate It is the rate at which the subscribers cancel their subscription with the existing operator and sign up with another operator.

Cloud Computing Cloud computing is a technology involved in delivering hosted services on the Internet. It is based on client-server architecture, which includes user device with applications (such as Web browsers) to access the back end (various components, such as data storage devices, servers, etc.). The back end components perform specific tasks and interact with each other through standard application programming interfaces.

Dongle Dongle is a portable device which is connected to a laptop or desktop and resembles a USB flash drive. It is widely used as a wireless broadband adapter.

DRM Digital Rights Management: It refers to a set of technologies used for the administration of digital content. It authorises the nature and restricts the frequency of the usage based on the administrative policy settings. It sustains the revenue of the mobile network operator by regulating the usage of content at end user.

DSL Digital Subscriber Loop: It is a technology that provides digital data transmission over the copper lines of a PSTN network. Dumb Pipes Dumb pipe refers to a mobile operator’s wireless network being used only to transfer data/bytes between the Internet and the user’s device. For an operator being a dumb pipe, there is a potential loss of revenue for the operator, since the operator is generating revenue only for the network data access and is not receiving any significant share in data/content service revenue.

EDGE Enhanced Data rates for Global Evolution: An enhanced modulation technique designed to increase network capacity and data rates in GSM networks. EDGE should provide data rates up to 384 Kbps. EDGE will let operators without a 3G license compete with 3G networks offering similar data services.

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EV-DO Evolution Data Only, Evolution Data Optimised: It is a wireless radio broadband data protocol being adopted by many CDMA operators. It is being used as a part of CDMA2000 networks in Japan, Korea, the United States and Canada. It provides better data speeds in comparison to GSM technologies such as GPRS and EDGE.

FDMA Frequency Division Multiple Access is a channel access protocol that allows a user dedicated allocation to single or multiple frequency bands.

Feature Phone Feature phones are handsets with browsers (primarily based on embedded J2ME and BREW platforms) to enable access to web based e-mail, and sometimes have embedded applications for social networking, instant messaging (IM) and mobile banking. These phones often come with high resolution cameras, GPS and innovative multimedia features. The major differentiating factor between a smartphone and a feature phone is that feature phones do not have an open Operating System (OS). The OS present in smartphones, through its Application Programming Interface (API), enables subscribers to install and remove third-party applications. Smartphones are better integrated with the handset's User Interface than Java applications. Freemium Freemium is a strategy adopted by application stores in which trial or lite versions of premium apps are offered for free or for a small charge; and users have an option to upgrade the apps with additional features by paying additional charges.

Gbps Please see “Byte”.

GPRS General Packet Radio Service (GPRS) is a packet-based standard for mobile communication, which runs at speeds up to 115 kilobits per second, compared with GSM systems' 9.6 kilobits per second. GPRS supports a wide range of bandwidths and makes efficient use of limited bandwidth. It is particularly suited for sending and receiving small bursts of data, such as e-mail and web browsing, as well as large volumes of data. Applications for GPRS may include any of the following: chat, text and visual information, still images, moving images, web browsing, document sharing/collaborative working, audio, job dispatch, corporate e-mail, Internet e-mail, vehicle positioning, remote Local Area Network (LAN) access, file transfer or home automation.

GSM Global System for Mobile communications, the most widely used digital mobile phone system and the mobile telephone standard in Europe. It was originally defined as a pan-European open standard for a digital cellular telephone network to support voice, data, text messaging and cross-border roaming. GSM is now one of the world's main 2G digital wireless standards. GSM is present in more than 160 countries and according to the GSM Association, accounts for approximately 70 percent of the total digital cellular wireless market. GSM is a time division multiplex (TDM) system. Implemented on 800, 900, 1800 and 1900 MHz frequency bands.

GUI Graphical User Interface (GUI) is the front-end interface and navigation design of an application. This includes standard formats for representing text and graphics. GUIs have become the standard ways for interaction between users and digital devices.

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HARQ Hybrid Automatic Repeat Request is a process of ensuring data transmission even in poor signal conditions with an adverse effect of lowering the throughput in better signal conditions. It does so by error-correction in addition to error detection in the transmitting bits.

HSPA High Speed Packet Access comprises two mobile protocols: High Speed Downlink Packet Access (HSDPA) and High Speed Uplink Packet Access (HSUPA). These protocols enhance the performance of WCDMA protocols.

HTML Hyper Text Mark-up Language: It is a syntax based language used for designing web pages. The content of HTML, written in standard syntax, when opened in a web browser takes the form of Web page. The nascent version of HTML was used with easy syntax rules in comparison to existing HTML and MHTML versions of it. In recent times, the official standards of World Wide Web recommend Web developers to use XHTML 1.1, XHTML 1.0 and HTML 4.01 versions.

i-mode i-mode is a proprietary packet-based information service for mobile handsets. It delivers information (such as mobile banking, and train timetable) to handsets and enables exchange of e-mail from mobile handsets on the PDC-P network. Launched in 1999 by NTT DOCOMO, i-mode is very popular in Japan (especially for e-mail and transfer of icons).

IMPS IMPS (Instant Messaging and Presence Service) is an instant messaging system designed for mobile environments. Presence refers to the availability of a user for communication.

IMS IMS IP Multimedia Subsystem is an extension of the GSM / 3GPP GPRS core Network. It uses SIP (Session Initiation Protocol) to set up, maintain and terminate packet-switched voice and multimedia sessions.

Interoperability This is defined as the ability of a network to operate with other networks, such as two systems based on different protocols or technologies.

In-app Payment In-app payment is the payment made by mobile user to get privileged features, services or digital goods while using mobile apps. The privileged feature may be moving from a free or lite version of an app to the full version.

Instant Messaging (IM) Instant Messaging is an Internet-based service that alerts users when their friends or colleagues are online and allows them to communicate with each other in real-time through private online chat areas. With instant messaging, users create a list of other users with whom they want to communicate. When a user from their list is online, the service alerts them and enables an immediate contact with the other user. While instant messaging has primarily been a proprietary service offered by Internet service providers such as AOL and MSN, businesses are starting to employ instant messaging to increase employee efficiency and make expertise more readily available to employees.

Integrated Mobile Broadcast (IMB) It is a 3GPP Release 8 Standard that empowers MNOs to offer Multimedia Broadcast Multicast Services in a spectrally efficient manner in the 3G TDD bands. It is deployed existing 3G FDD unicast technology.

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Intranet The intranet is a private network inside a company or an organisation, and uses software similar to that used on the Internet. Companies use intranets to manage projects, provide employee information, distribute data and information, etc.

J2ME Java2, Micro edition: The Micro Edition of the Java 2 Platform provides an application environment that specifically addresses the needs of commodities in the vast and rapidly growing consumer and embedded space, including mobile handsets, pagers, personal digital assistants, set-top boxes, and vehicle telematics systems.

Java A simple platform-independent object-oriented programming language used for writing applets that are downloaded from the World Wide Web by a client and run on the client's machine.

Kbps Please see “Byte”.

KPI Key Performance Indicator (KPI) is a term used to indicate the key indicators to measure the business and operational performance of the companies in order to evaluate success and competitive position in the market. In the case of mobile companies, we use commonly used KPIs, such as Subscriber Addition, Market Share, ARPU, Churn Rate, etc. In addition, Revenue, Operating Profit and Number of Employees are other KPIs generally used to benchmark different companies.

LTE Long-Term Evolution (LTE) is the standard being developed by 3GPP to achieve download rates of 100Mbps, and upload rates of 50Mbps for every 20MHz of spectrum and is termed as a 4G standard. LTE has support for bandwidths ranging from 1.25MHz to 20MHz.

LTE Commitments LTE commitments cover announcements from service providers about conducting trials and deployments for LTE networks.

LTE Deployments LTE deployments refer to the successful launch of LTE services in a market by a service provider.

LTE Engagements LTE engagements refer to the collaborations between service providers and infrastructure vendors to conduct LTE trials and deployments. An LTE trial or deployment may consist of more than one engagement. For example, TeliaSonera selected Ericsson and Nokia Siemens Networks for its LTE roll-out in Norway. In this case, one LTE deployment accounted for two LTE engagements.

LTE Subscriber Base as a Percentage of Total Mobile Subscribers LTE subscriber base includes the subscribers using LTE services through dongles and handsets. LTE subscriber base as a percentage of total mobile subscribers refers to the percentage of mobile subscribers who use LTE services.

M2M Machine-to-Machine: M2M generally means the communication between machines. However, in the mobile world, it is sometimes defined as Mobile-to-Mobile, which basically refers to communication that involves only mobiles and not landlines.

MAN Metropolitan Area Network is a computer network that normally encompasses a city or a big premise. It is formed by connecting several local area networks.

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Mbps Please see “Byte”. MiFi MiFi is a collection of wireless routers that are used as mobile Wi-Fi hotspots. The technology is developed by Novatel Wireless. MIMO Multiple-Input and Multiple-Output refers to the use of more than one antenna at the transmitter and receiver end to enhance the communication process.

Mobile Broadband Users as a Percentage A mobile broadband user as a percentage refers to mobile broadband users as a percentage of total active mobile subscribers in a country. This represents the proportion of mobile broadband users in the total mobile subscriber base of a country. MNO Mobile Network Operator.

MNO market penetration It is the mobile subscriber base of an MNO expressed as a percentage of total population of the country of operation.

Mobile penetration It is the mobile subscriber base in a country expressed as a percentage of its total population.

Modem A modem is a device which modulates and demodulates analogue and digital signals for the transmission of signals over different carriers.

MVNO Mobile Virtual Network Operator: Term used for a mobile operator who does not own its own spectrum and usually does not have its own network infrastructure. Instead, MVNOs have business arrangements with traditional mobile operators to buy minutes of use (MOU) for sale to their own customers.

Native Apps Native apps are mobile applications developed specifically to run on a particular operating system or device.

Near Field Communication Near Field Communication (NFC) is a wireless communication technology which uses short-range high frequency to enable the exchange of data between devices in proximity with each other. The distance between the communicating devices has to be less than 10 centimetres. NFC-capable devices can communicate with smartcard readers as well as other NFC-capable devices.

Node - B It is a term used in Universal Mobile Telecommunications System (UMTS) to refer to the Base Transceiver Station (BTS).

ODM An original design manufacturer (ODM) is a firm involved in designing and manufacturing a product according to specifications provided by another firm. The products are sold under the brand of the firm which gives the manufacturing contract to the ODM.

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OEM An original equipment manufacturer (OEM) is a firm which acquires a product (or a component) for reuse or incorporation into the products branded under its name.

OFDMA Orthogonal Frequency Division Multiple Access is an advancement of Orthogonal Frequency Division Multiplexing to support mobile networks with more flexibility. Subsets of the subcarriers are assigned to individual users to facilitate multiple access.

OMA-IMPS Open Mobile Alliance-Instant Messaging and Presence Service: It is an open mobile alliance enabler for instant messaging and presence. The first cut of this specification was developed by the Wireless Village consortium.

OPEX Operating Expenditure: It refers to the ongoing costs for running or operating a product or system.

OPhone OPhone is a mobile operating system developed by China Mobile. It runs on Linux kernel and is based on Google Android’s Open Mobile System (OMS) operating system.

Over-the-Top Services Over-the-top services refer to those services which are available to users over mobile networks without MNOs being involved in planning, provisioning and selling them.

Packet Data Packet data is a method of transmitting information in small packets each containing a certain amount of the information. Packet data networks allow transmission of high-speed data to and from devices connected to the network. Packet Data is similar to dial-up Internet access available in homes or in businesses with cable modems, ADSL124 lines, etc.

P2P Peer-to-Peer: In the mobile messaging world, P2P messages are defined as messages exchanged between subscribers. These messages originate from and terminate to mobile subscribers’ handsets.

PDA Personal Digital Assistant: A portable computing device capable of transmitting data. This device makes possible services such as paging, data messaging, electronic mail, computing, facsimile, date book and other information handling capabilities.

PIM Personal Information Manager: Also known as a "contact manager," is a form of software that logs personal and business information, such as contacts, appointments, lists, notes, occasions, etc.

QoS QoS stands for quality of service.

RAN Radio Access Network: It is a component that exists between the mobile handset and the core network. It performs the radio functionality of the network and provides connection to the core network.

124 Asymmetric Digital Subscriber Line (ADSL)

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RFID Radio frequency identification (RFID) denotes a system employed to convey a unique serial number using radio waves. It does not require contact or line of sight for communication. An example of the deployment of this technology is in electronic toll collection using RFID tags.

SC-FDMA Single-carrier frequency-division multiple access (SC-FDMA) facilitates multiple access schemes and is used for assigning multiple users to a shared communication resource. While in OFDMA, subsets of the subcarriers are assigned to individual users to assist multiple access schemes, SC-FDMA enables a single-carrier transmission scheme.

SDK Software Development Kit is a set of tools used for the development of an application for a software package.

Service Revenue Service revenues are the revenues earned by MNOs through the provision of services only, i.e. revenues after deducting revenues earned from sales of equipment/products.

SIM card It is a smart card that gives GSM handset its user identity. The card is inserted into a GSM/TDMA or GSM-only mobile handset containing subscriber-related data. The card contains 18 digits code for GSM markets and 20 digits code for TDMA markets.

SIM Toolkit Subscriber Identity Module Application Toolkit: It is used by network operators to provide a user friendly interface on a subscribers’ handset to access value-added services provided by them. These applications also provide a mechanism for storing and using any service specific parameters. These applications are built within a SIM card by mobile network operators.

SIMPLE SIMPLE (Session Initiation Protocol for Instant Messaging and Presence Leveraging Extensions) is an open standard instant messaging (IM) protocol.

SIP Session Initiation Protocol or SIP is a standard multimedia and telephony protocol for initiating an interactive user session over mobile networks. The services under SIP may include call forwarding, number delivery, authentication and other telecoms applications.

Smartphone A smartphone is a mobile handset which runs on operating system (OS) software and offers some of the capabilities of a PC. It provides a standardised interface and platform for application developers and is enabled with advanced features, such as e-mail, Internet and an e-book reader. Some of the other features expected from a smartphone include built-in full keyboard/external USB keyboard, powerful microprocessors, memory, built-in modem and large screens. The major differentiating factor between a smartphone and a feature phone is that an open Operating System (OS) is present in a smartphone. The OS, through its Application Programming Interface (API), enables subscribers to install and remove third-party applications. Smartphones are better integrated with the handset's User Interface than Java applications.

SMS TV This is defined as the use of SMS for variety of applications, such as voting, teletext chat for TV programmes.

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SMSC Short Message Service Centre (SMSC) provides the routing of all SMS or text messages in any mobile network. Similar to e-mail server, the SMSC handles large volumes of messages sent between two mobile handsets or a mobile handset and a software application.

Spectrum Allocation The use of radio frequency electromagnetic spectrum in a country is regulated by government bodies who then allocate spectrum to telecom companies. The license for using a particular spectrum is typically awarded following a bidding process. There are certain guidelines for using the allocated spectrum which service providers must adhere to —including a minimum quality of service, and roll-out timelines for the services for which the license has been issued.

SS7 SS7 is a global standard for telecommunications defined by ITU Telecommunication Standardisation Sector (ITU-T). The standard defines the procedures and protocol by which network elements in the public switched telephone network (PSTN) exchange information over a digital signalling network to effect mobile (cellular) and wire-line call setup, routing and control.

TDD Time Division Multiplex: This is a scheme for allowing simultaneous transmission and receiving of data at the same frequency, but with the different time slots allocated to them.

TDMA Time Division Multiple Access: A TDMA channel is a single FDMA channel divided up in time into multiple time slots. TDMA system is able to transmit multiple voice circuits per channel. Three users can take it in turn to share one radio channel. The channels can vary in bandwidth and depending on the type of system, the time slots can transmit all or part of a voice circuit. Each user's speech is stored, compressed and transmitted as a quick packet, using controlled time slots to distinguish them-hence the phrase 'time division'. It uses 30 KHz channels and a vocoder rate of 8 Kbits/sec. At the receiver, the packet is de-compressed.

TD-SCDMA Time Division Synchronous Code Division Multiple Access: It is an air interface used in UMTS mobile telecommunications networks. It has been deployed in China to replace W-CDMA technology.

Thin Client Thin Client refers to a client computer or client software in client-server architecture networks. The primary purpose of Thin Client is to convey input and output between the user and the remote server.

UMTS Universal Mobile Telecommunications System: This is the future transmission network for third generation mobile telephones, as defined by the International Telecommunications Union (ITU). In time, UMTS could reach transmission capacities of 2 Mbits/sec. (compared to 9.6 Kbits/sec. for GSM). Initially UMTS will offer rates of 144 to 384 Kbits/sec. This standard will make the development of new multimedia services having very wide bands and new uses, notably in the transmission of video, images and sound possible.

UMTS TDD Universal Mobile Telecommunication System (UMTS) Time-Division-Depleting (TDD): UMTS TDD Mobile Broadband technology is a packet data implementation of the international 3GPP UMTS standard and is designed to work in a single unpaired frequency band. It is designed to generate typical data transfer rates of up to 2 Mbps.

UMTS FDD Universal Mobile Telecommunication System (UMTS) Frequency Division Duplex (FDD): It is designed to generate typical data transfer rates of up to 384 Kbps and is suitable for wide area coverage due to potentially high reach.

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USB Universal Serial Bus is a specification used to initiate data transfer between devices and a host controller.

USSD Unstructured Supplementary Service Data (USSD) is a standard for transmitting information over GSM networks. It is primarily used to access the information on prepaid balances and similar details. UTRA-FDD Universal terrestrial radio access–frequency division duplex (FDD) refers to paired frequencies in which the transmitter and receiver operate simultaneously but at different frequencies

UTRA-TDD Time division duplex (TDD) refers to unpaired frequency which is shared between uplink and downlink data rates

VAS Mobile operators offer various services which are not part of the basic voice offer. These services are availed off separately by the mobile subscribers. It includes services such as SMS, MMS, mobile e-mail, mobile games, mobile music etc. These also include services such as WAP, voicemail, call diversion, etc.

Vertical Devices Vertical devices are smartphones optimised to run mobile enterprise applications and are particularly useful for a mobile work fleet. These devices are designed to provide high-bandwidth data collection and enable employees to access and update enterprise databases in a real-time environment. Aside from powerful processors, vertical devices are often enabled with capabilities such as a bar code scanner, digital camera, and two-way radio.

WAP Wireless Advance Protocol: WAP is a specification for a set of communication protocols to standardise the way mobile devices, such as handsets and radio transceivers, can be used for Internet access. The WAP standard is based on Internet standards (HTML, XML and TCP/IP). It consists of a Wireless Markup Language (WML) specification, a WMLScript specification, and a Wireless Telephony Application Interface (WTAI) specification. The WAP protocol is the leading standard for information services on wireless terminals such as digital handsets. Some examples of WAP for accessing information include the following: checking train timings, purchasing tickets, flight check-in, viewing traffic information, checking weather conditions, looking up stock values, looking up phone numbers, looking up addresses or looking up sport results, and there are countless more.

W-CDMA Wideband Code Division Multiple Access: The third generation standard offered to the International Telecommunication Union by GSM proponents. This is a 3G technology that increases data transmission rates in GSM systems by using CDMA instead of TDMA.

W-CDMA has become the Direct Sequence mode in the ITU's 3G specification which includes the 1x Multi-Carrier mode (1x MC) and 3x Multi-Carrier mode (3x MC). 1x MC (formerly known as cdma2000) and 3x MC comprise the 3G upgrade paths for operators already using CDMA.

WiBro Wireless Broadband: The technology was formulated by South Korean telecom industry as an equivalent to mobile WiMAX international standard.

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Wi-Fi Wireless Fidelity: It is used to provide wireless local area network through enhanced interoperability of the network. Services such as Internet, VoIP phone access, and gaming, etc., can be provided using Wi-Fi.

WiMAX Worldwide Interoperability for Microwave Access: It is a telecommunication technology used for wireless data transfer over long distances through point-to-point links as well as mobile cellular type access. It is based on standards that are useful in wireless broadband access.

Wireless MAN Wireless Metropolitan Area Network: The technology is used to provide wireless network over a larger area as compared to local area network.

WLL Wireless Local Loop: It refers to the wireless devices that are situated in fixed locations. The signal transmissions occur through the air and it provides connectivity to the users in remote and isolated areas without the need for laying new cables.

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Portio Research Classifications

Geographical Regions: There is sometimes a difference in the way research firms classify the major geographical territories. At Portio Research, we follow 'obvious' geographical lines, but for the record, here are the regional definitions we follow, unless otherwise stated in the report: Western Europe: Standard classification includes Iceland and various islands Central and Eastern Europe: Includes standard list of Central and Eastern European countries, and the Baltic states, Balkans, Russia, Greece and Turkey Asia Pacific: Includes Australasia, the Indian Sub-Continent, Pakistan, Afghanistan, Sri Lanka, Maldives and the Former Soviet Union Central Asian republics North America: Standard classification, including Hawaii and islands to the North Latin America: Includes all South and Central American countries including Mexico, The Caribbean and The West Indies Middle East: Includes Israel and all Middle Eastern countries East of Egypt, South of Turkey and West of Afghanistan Africa: Standard classification includes territories in Western Indian Ocean

Mobile Subscribers Generally, we count active SIMs, and we consider active as being used within 3 months, but, of course there is some room for variance, depending on what figures operators themselves publish or report to us when we interview them. When running spot-checks on operator numbers, we are governed by the figures they give us, and as we are all aware, many individuals and companies around the world count their subscribers/subscriptions by a number of different criteria. We refer to "total subscribers" for a network/country or globally, as a count of the total number of active subscriptions those networks have, and as such this can cause a slight distortion of any country-penetration rate.

Currency and Monetary Values All monetary values quoted in this report are in US Dollars as the most widely recognised benchmark internationally. The currency conversion has been done on the year average basis. Whilst researching global mobile markets, we use http://www.oanda.com/ for all currency conversion calculations.

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Companies Mentioned in this Report

Company Website

012 Smile Communications www.012smile.com

3 Australia www.three.com.au

3 Austria www.drei.at

3 Denmark www.3.dk

3 Hong Kong www.three.com.hk

3 Indonesia www.three.co.id

3 Ireland www.3ireland.ie

3 Italia www.tre.it

3 Sweden www.tre.se

3 The UK www.three.co.uk

Afric Xpress www.africxpress.com

AIS Thailand www.ais.co.th

Alcatel-Lucent www.alcatel-lucent.com

Alvarion www.alvarion.com

Apple www.apple.com

Asiacell Iraq www.asiacell.com

AT&T The US www.att.com

Avea Turkey www.avea.com.tr

AWCC Afghanistan www.afghan-wireless.com

Banglalink Bangladesh www.banglalinkgsm.com

Base (KPN) Belgium www.base.be

Batelco www.batelco.com.bh

Beeline Ukraine www.beeline.ua

Bell Mobility Canada www.bell.ca

Bezeq www.bezeq.co.il

Bharti Airtel India www.airtel.in

BITE Lithuania www.bite.lt

Bouygues France www.bouyguestelecom.fr

Brasil Telecom www.oi.com.br

BSNL www.bsnl.co.in

Cable & Wireless www.cw.com

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Company Website

Carrefour www.carrefour.com

Celcom Malaysia www.celcom.com.my

Cell C South Africa www.cellc.co.za

Cellcom Israel www.cellcom.co.il

Celtel (Zain) DR Congo www.cd.zain.com

China Mobile www.chinamobileltd.com

China Telecom www.chinatelecom-h.com

China Unicom www.chinaunicom.com.cn

Chunghwa Taiwan www.cht.com.tw

Claro www.claro.com.jm

Claro Argentina www.claro.com.ar

Claro Brazil www.claro.com.br

Claro Chile www.clarochile.cl

Claro Peru www.claro.com.pe

CMPak Pakistan www.zong.com.pk

Comcel Colombia www.comcel.com.co

Cosmote Greece www.cosmote.gr

Cosmote Romania www.cosmote.ro

CSL New World Mobility Hong Kong www.hkcsl.com

Deutsche Telekom www.telekom.com

DiGi Malaysia www.digi.com.my

Digicel www.digiceljamaica.com

Digitel Venezuela www.digitel.com.ve

Djezzy (Orascom) Algeria www.djezzygsm.com

DNA Finland www.dna.fi

DTAC Thailand www.dtac.co.th

du The UAE www.du.ae

Dubai Holdings www.dubaiholding.com

Econet www.econetwireless.com

Elisa Finland www.elisa.fi

Entel PCS Chile www.entelpcs.cl

E-Plus Germany www.eplus.de

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Company Website

Ericsson www.ericsson.com

Etisalat Afghanistan www.etisalat.af

Etisalat Misr Egypt www.etisalat.com.eg

Etisalat The UAE www.etisalat.ae

Everything Everywhere www.everythingeverywhere.com

FeT Taiwan www.fetnet.net

France Telecom www.francetelecom.com

France Telecom Group www.orange.com

Globacom Nigeria www.gloworld.com

Globe The Philippines www.globe.com.ph

Globul Bulgaria www.globul.bg

GrameenPhone Bangladesh www.grameenphone.com

Hewlett Packard www.hp.com

HTC www.htc.com

Huawei www.huawei.com

Hutch Sweden www.tre.se

IBM www.ibm.com

Idea Cellular India www.ideacellular.com

IMI mobile www.imimobile.com

Intel www.intel.com

Iusacell Mexico www.iusacell.com.mx

Johnson & Johnson www.jnj.com

KaR-Tel www.beeline.kz

Kcell www.kcell.kz

KDDI Japan www.kddi.com

Korek Telecom www.korektel.com

KPN www.kpn.com

KTF South Korea www.kt.com

Kyivstar Ukraine www.kyivstar.ua

LG www.lge.com

LG UPlus South Korea www.lgtelecom.com

life:) Ukraine www.life.com.ua

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Company Website

M1 Singapore www.m1.com.sg

Maroc Telecom Morocco www.maroctelecom.com

Maxis Malaysia www.maxis.com.my

mCel www.mcel.co.mz

MCI www.tcitoo.com

Meditel Morocco www.meditel.ma

MegaFon Russia eng.megafon.ru

Meteor Ireland www.meteor.ie

Microsoft www.microsoft.com

Mobifone Vietnam www.mobifone.com.vn

Mobilink Pakistan www.mobilinkgsm.com

Mobilis Algeria www.mobilis.dz

Mobilkom Austria www.mobilkom.at

Mobily Saudi Arabia www.mobily.com.sa

MobiNil Egypt www.mobinil.com

Mobistar Belgium www.mobistar.be

Motorola www.motorola.com

Movicel Angola www.movicel.net

Movilnet Venezuela www.movilnet.com.ve

Movistar Argentina www.movistar.com.ar

Movistar Chile www.movistar.cl

Movistar Colombia www.movistar.com.co

Movistar Mexico www.movistar.com.mx

Movistar Peru www.movistar.com.pe

Movistar Spain www.movistar.es

Movistar Venezuela www.movistar.com.ve

mt:s Serbia www.telekom.rs

M-tel Bulgaria www.mtel.bg

MTN Afghanistan www.mtn.com.af

MTN Ghana www.mtn.com.gh

MTN Iran www.irancell.ir

MTN Nigeria www.mtnonline.com

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Company Website

MTN South Africa www.mtn.co.za

MTN Sudan www.mtn.sd

MTN Syria www.spacetelsyria.com

MTN Uganda www.mtn.co.ug

MTS Belarus www.mts.by

MTS Russia www.mtsgsm.com

MTS Ukraine www.mts.com.ua

Nawras (Qtel) www.nawras.com.om

Nedjma Algeria www.nedjma.dz

Netcom Norway www.netcom.no

Nextel Argentina www.nextel.com.ar

Nextel Brazil www.nextel.com.br

Nextel Mexico www.nextel.com.mx

Nextel Peru www.nextel.com.pe

Nokia www.nokia.com

Nokia Siemens Networks www.nokiasiemensnetworks.com

NTT DOCOMO Japan www.nttdocomo.com

NTT group www.ntt.co.jp

O2 Czech Republic www.cz.o2.com

O2 Germany www.telefonica.de

O2 Ireland www.o2online.ie

O2 The UK www.o2.co.uk

Oi Brazil www.oi.com.br

Omantel www.omantel.net.om

Omnitel Lithuania www.omnitel.lt

Optimus Portugal www.optimus.pt

Optus Australia www.optus.com.au

Orange Austria www.orange.at

Orange France www.orange.com

Orange Jordan www.orange.jo

Orange Poland www.orange.pl

Orange Romania www.orange.ro

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Company Website

Orange Slovakia www.orange.sk

Orange Spain www.orange.es

Orange Switzerland www.orange.ch

Orange The UK www.orange.co.uk

Orascom Alegria www.djezzygsm.com

Orascom Tunisia www.tunisiana.com

Pannon Hungary www.pannon.hu

Partner Communications Israel www.orange.co.il

PCCW Mobile Hong Kong www.pccwmobile.com

Pelephone Israel www.pelephone.co.il

Peoples Hong Kong www.peoples.com.hk

Plus Poland www.plusgsm.pl

Promonte Montenegro www.promonte.com

Proximus Belgium www.proximus.be

PTC Poland www.era.pl

Qtel Qatar www.qtel.com.qa

Reliance Communication India www.rcom.co.in

RIM www.rim.com

Robi Bangladesh www.robi.com.bd

Rogers Canada www.rogers.com

Royal Dutch Shell www.shell.com

Safaricom Kenya www.safaricom.co.ke

Samsung www.samsung.com

Satelindo Indonesia www.indosat.com

S-Fone vietnam www.sfone.com.vn

SFR France www.sfr.fr

SingTel Singapore www.singtel.com

SK Telecom South Korea www.sktelecom.com

Smart The Philippines www.smart.com.ph

SmarTone Hong Kong www.smartone.com.hk

Softbank Group www.softbank.co.jp

SoftBank Japan www.softbank.jp

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Company Website

Sonofon Denmark www.sonofon.dk

Sony Ericsson www.sonyericsson.com

Sprint Nextel www.sprint.com

Sprint The US www.sprint.com

Starhub Singapore www.starhub.com

STC (Saudi Telecom Company) www.stc.com.sa

Sudatel www.sudatel.sd

Sun The Philippines www.suncellular.com.ph

Sunrise Switzerland www.sunrise.net

Swisscom Switzerland www.swisscom.com

Syria Tel www.syriatel.com

Taiwan Mobile www.taiwanmobile.com

Tata Teleservices www.tatateleservices.com

TBayTel www.tbaytel.net

TCI Iran www.irantelecom.ir

TDC Denmark www.tdc.dk

TDCA Afghanistan www.roshan.af

Telcel Mexico www.telcel.com

Tele2 Croatia www.tele2.hr

Tele2 Lithuania www.tele2.lt

Tele2 Russia www.tele2.ru

Tele2 Sweden www.tele2.se

Telecom Italia www.tim.it

Telecom Mobile New Zealand www.telecom.co.nz

Telecom Personal Argentina www.personal.com.ar

Telefonica Group www.telefonica.com

Telefonica Slovakia www.sk.o2.com

Telenor Norway www.telenor.com

Telenor Pakistan www.telenor.com.pk

Telenor Serbia www.telenor.co.rs

Telenor Sweden www.telenor.se

Telia Denmark www.telia.dk

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Company Website

TeliaSonera Finland www.sonera.fi

TeliaSonera Sweden www.telia.se

Telkomsel Indonesia www.telkomsel.com

Telstra Australia www.telstra.com.au

Telus Mobility Canada www.telusmobility.com

Tigo (MIC) DR Congo www.tigo.cd

Tigo Colombia www.tigo.com.co

Tigo Ghana www.tigo.com.gh

Tigo Tanzania www.tigo.co.tz

TIM Brasil www.timbrasil.com.br

TMN Portugal www.tmn.pt

T-Mobile Austria www.t-mobile.at

T-Mobile Croatia www.t-mobile.hr

T-Mobile Czech Republic www.t-mobile.cz

T-Mobile Germany www.t-mobile.de

T-Mobile Hungary www.t-mobile.hu

T-Mobile Montenegro www.t-mobile.me

T-Mobile Slovakia www.t-mobile.sk

T-Mobile The Netherlands www.t-mobile.nl

T-Mobile The UK www.t-mobile.co.uk

T-Mobile The US www.t-mobile.com

TOT Thailand www.tot.co.th

Toyota Motor www.toyota.com

Truemove Thailand www.truemove.com

Tunicell Tunisia www.tunisietelecom.tn

Tunisiana Tunisia www.tunisiana.com

Turkcell Turkey www.turkcell.com

Ufone Pakistan www.ufone.com

Umniah www.umniah.com

Unitel Angola www.unitel.co.ao

Velcom Belarus www.velcom.by

Verizon The US www.verizonwireless.com

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Company Website

Viettal Corporation www.viettel.com.vn

VimpleCom Russia www.vimpelcom.com

Vinaphone Vietnam www.vinaphone.com.vn

VIP Serbia www.vipmobile.rs

VIPnet Croatia www.vipnet.hr

Viva Bahrain www.viva.com.bh

Vivacom Bulgaria www.vivacom.bg

Vivendi www.vivendi.com

Vivo Brazil www.vivo.com.br

Vodacom DR Congo www.vodacom.cd

Vodacom Lesotho www.vodacom.co.ls

Vodacom Mozambique www.vm.co.mz

Vodacom South Africa www.vodacom.co.za

Vodacom Tanzania www.vodacom.co.tz

Vodafone Australia www.vodafone.com.au

Vodafone Czech Republic www.oskarmobil.cz

Vodafone Egypt www.vodafone.com.eg

Vodafone Germany www.vodafone.de

Vodafone Ghana www.vodafone.com.gh

Vodafone Greece www.vodafone.gr

Vodafone Group www.vodafone.com.qa

Vodafone Hungary www.vodafone.hu

Vodafone India www.vodafone.in

Vodafone Ireland www.vodafone.ie

Vodafone Italy www.vodafone.it

Vodafone New Zealand www.vodafone.co.nz

Vodafone Portugal www.vodafone.pt

Vodafone Qatar www.vodafone.com.qa

Vodafone Romania www.vodafone.ro

Vodafone Spain www.vodafone.es

Vodafone The Netherlands www.vodafone.nl

Vodafone The UK www.vodafone.co.uk

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Company Website

Vodafone Turkey www.vodafone.com.tr

Walmart www.walmart.com

Warid Bangladesh www.waridtel.com.bd

Warid Pakistan www.waridtel.com

Warid Uganda www.waridtel.co.ug

Wataniya (Qtel) Kuwait www.wataniya.com

Wataniya Alegria (Nedjma) www.nedjma.dz

Wind Hellas Greece www.wind.com.gr

Wind Italy www.wind.it

XL Axiata Indonesia www.xl.co.id

Zain Bahrain www.bh.zain.com

Zain DRC www.cd.zain.com

Zain Iraq www.iq.zain.com

Zain Jordan www.jo.zain.com

Zain Kenya www.ke.zain.com

Zain Kuwait www.kw.zain.com

Zain Nigeria www.ng.zain.com

Zain Saudi Arabia www.sa.zain.com

Zain Sudan www.sd.zain.com

Zain Tanzania www.tz.zain.com

Zain Uganda www.ug.zain.com

ZTE www.zte.com.cn

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About the Authors Nishi Verma Nishi Verma is working as a Manager with Portio Research and Evalueserve. She has worked on various projects related to telecom and media domain. She has been working with Portio Research and Evalueserve since February 2010. Sudhir Kumar Sudhir Kumar is working as a Senior Business Analyst with Portio Research and Evalueserve. He graduated from NIT Jalandhar, India. He has been working with Portio Research and Evalueserve since April 2010. Radhika Goel Radhika Goel is working as a Senior Business Analyst with Portio Research and Evalueserve. She post-graduated in Business Management from IMI, India. She has been working with Portio Research and Evalueserve since April 2010. Venu Gopal Venu Gopal is working as a Senior Business Analyst with Portio Research and Evalueserve. He graduated from ICTM, India. He has been working with Portio Research and Evalueserve since September 2010. John White John White has been Editor and contributing author for this report. John is Business Development Director for Portio Research and has over 18 years experience in the technical publishing industry. Working in the IT sector previously and in the telecoms industry for the last 11 years, John has extensive experience in the mobile sector.

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Also available from Portio Research Limited Portio Research Ltd is a UK-based research company focussing on the mobile space, providing reports, handbooks, directories and database products. New and Best Selling Reports in 2010 include: If you have any questions or if we can be of any assistance to you, please contact us by e-mail: [email protected] Copyright 2010. Portio Research Limited 2010 www.portioresearch.com

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