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World’s Best NearShore.Iskandar Malaysia: Best NearShore Solution for Singapore.
15 May 2015
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Contents
• i2M, and how we can help• Iskandar Malaysia & Business Services• Iskandar Malaysia: World’s Best Nearshore• Why Iskandar:• Talent• Proximity• Infrastructure• Lifestyle• Market access
• Support• Iskandar Malaysia pioneers
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i2M: the Business Services / SSO investment promotion specialists for Iskandar Malaysia.
• Wholly-owned subsidiary of Khazanah Nasional Berhad.• Mandated to attract and facilitate Business Services investments and
activities strategic to the economic development of Iskandar Malaysia.• Manned by experienced Business Services and SSO professionals.
Invest Iskandar Malaysia
Customised SolutionsCustomised Solutions
Expert Facilitation Expert Facilitation
Tools & TemplatesTools & Templates
Single PlatformMultiple Agencies
Single PlatformMultiple Agencies
Pre-Investment Services:• Research & Marketing• Investment Promotion• Project Development• Solutions Development• Partner collaboration
Pre-Investment Services:• Research & Marketing• Investment Promotion• Project Development• Solutions Development• Partner collaboration
Post-Investment Services:• Investor Support Services• Project Monitoring• Solutions Development
Post-Investment Services:• Investor Support Services• Project Monitoring• Solutions Development
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Khazanah Nasional’s involvement towards a sustainable, holistic approach to the development of Iskandar Malaysia.
‘The special economic zone of Iskandar Malaysia grew out of a 2005 government requested feasibility study by Khazanah Nasional, which found that the development of such a zone would be economically, socially and developmentally beneficial. The National SJER Planning Committee (NSPC), hearing Khazanah's findings, put it in charge of developing a sustainable, holistic approach to development in the region.’
Source: Iskandar Regional Development Authority & Iskandar Malaysia Information Pack
Examples of Khazanah’s investments in Iskandar Malaysia:
PHASE 3PHASE 1
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Phase 3: sustainable economic development is about job creation.
Planning
Partnerships
Infrastructure
Education
Residential
Lifestyle
‘The next phase is about job creation and variety of jobs, not just the traditional jobs..
It normally takes three to four years to see results, and now the results are clearly visible. There are jobs, new and high-paying ones, and more jobs are expected at Iskandar Malaysia.’
Tan Sri Shahrir Abdul Samad, JB MPApril 2013
PHASE 2
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Business Services as part of the Iskandar Malaysia plan.
Business Services is a proven and key focus area for the nation
Malaysia has an excellent track record in this sector
It is in line with the nation’s Economic Transformation Plan
Identified as a main pillar for the ‘Iskandar Malaysia Economy’
111 222 333
MARKET ACCESSMARKET ACCESS
• Access to Singapore, Malaysia and Southeast Asia
• 11 countries• 618 million population• USD 2.2 trillion GDP• 7 language groups, >60
languages & dialects
QUALITY LIFESTYLEQUALITY LIFESTYLE
• Wide range of housing available
• Top recreation facilities – Legoland, golf, clubs
• Extensive healthcare and wellness facilities
• Shopping – JPO, Mall of Medini
INFRASTRUCTUREINFRASTRUCTURE
• Extensive highway network
• Dedicated bus routes• Multiple crossings• Ferry services • Extensive air
connectivity• Future rail connectivity.
PROXIMITY TO SGPROXIMITY TO SG
• 40-45 minutes drive to Singapore CBD
• Cultural affinity and similarity
• Strong language capabilities – English, Mandarin, Cantonese, other Chinese dialects
TALENTTALENT
• 17,000 Johor grads• 160,000 Malaysia grads• 50,000 student body in
the vicinity• Major local universities• EduCity – global
education leaders within Iskandar
Iskandar Malaysia: World’s Best Nearshore.
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Value proposition is built on a strong foundation of experience, forward planning and support.
AREA MAJOR LOCAL UNIVERSITIES
EDUCITY ISKANDAR MALAYSIA
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Talent availability: Iskandar Malaysia’s substantial talent pool is further augmented by developments such as EduCity.
DISTRIBUTION OF JOHOR GRADUATES
• EduCity™ Iskandar Malaysia is a fully integrated education hub comprising universities and institutes of higher education, academia industry action and R&D centres, student accommodation, as well as recreational and sports facilities
• The total student body of area major local universities exceeds 50,000.
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Universiti Teknologi Malaysia (UTM)
• Offers Finance & Accounting, Management, Marketing, as well
as other social and science programs
• Currently has 11,392 undergrad and 13,780 grad students
• Produced 4,408 bachelors and 1,788 masters graduates in 2011
Universiti Teknologi Mara (UiTM)
• Opened a new campus in Pasir Gudang, Johor in May 2014
• Offers Finance & Accounting, Business &Management as well
others such as Language Studies
• One of 16 branch campuses of Malaysia’s largest institutions of
higher learning, home to 172,000 students
Talent: finance, accounting, social sciences.
Arts, 11%
F&A/Social
Sciences, 42%
Computer/Science/Maths,
17%
Engineering, 26%
Services, 4%
Johor Distribution of Graduates by Fields of Study
Total universities: 21 public, 57 privateTotal colleges: 37 public, 414 private
Total Polytechnics: 24
Source: Frost & Sullivan, various websites
Johor graduates in F&A/Social Sciences: 6,356 (38%)
Raffles University Iskandar• Currently operating from its temporary premises in JB, while
developing its campus in EduCity• Offers undergraduate/postgraduate programmes incl. business
administration, accountancy, education and psychology.
Sunway College Johor Bahru
• Part of the Sunway Education Group established its presence in
2004, operating from a temporary city campus before moving
to its purpose-built campus at Mount Austin in 2005
• Offers diploma and degrees (Bachelor of Accounting and
Marketing partnering with Victoria University)
Finance graduates in Malaysia (public uni): 14,879 (c.10%)
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Universiti Teknologi Malaysia (UTM)
• Offers civil, electrical, chemical, mechanical, biomedical, and
petroleum engineering
• Currently has 11,392 undergrad and 13,780 grad students
• Produced 4,408 bachelors and 1,788 masters graduates in 2011
Universiti Tun Hussein Onn (UTHM)
• Offers civil, environmental, electrical & electronic, mechanical,
and manufacturing engineering, computer science and IT, and
diploma programmes
• Currently has 12,800 students
Universiti Teknologi Mara (UiTM)
• Opened a new campus in Pasir Gudang, Johor in May 2014
• Offers Civil, Electrical, Mechanical and Chemical Engineering as
well as Business &Management.
• One of 16 branch campuses of Malaysia’s largest institutions of
higher learning, home to 172,000 students
Talent: engineering, IT, sciences.
Arts, 11%
Business/La
w/Social Science, 42%
Computer/Science/
Maths, 17%
Engineering,
26%
Services, 4%
Johor Distribution of Graduates by Fields of Study
Public, 57%Private, 43%
Malaysia Number of Graduates
158, 688
Total universities: 21 public, 57 privateTotal colleges: 37 public, 414 private
Total Polytechnics: 24
Source: Frost & Sullivan, various websites
Proportion of graduates in Sciences and engineering: 57,020
(36%)
Johor graduates in Sciences and engineering: 6,432 (38%)
University of Southampton
• New campus commenced operations in October 2012, with
first batch graduating in June 2016
• Offers mechanical and electrical & electronic engineering
• Targets to achieve 1,150 students by 2019
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SingaporeBangaloreIskandar Malaysia
• Annual salary for Bachelor’s degree:
• USD7,490-35,780
Wage competitiveness
Wage competitiveness
Supply of graduatesSupply of graduates
Access to foreign talentAccess to foreign talent
Attrition rateAttrition rate
• Malaysia: 158,688 p.a.• Iskandar: 16,848 (in 2012)
• Ability to employ foreign employees freely within the approved zones
• Malaysia: Voluntary Turnover Rate: 13%
• Annual salary for Bachelor’s degree:
• USD4,361-31,003 (0.5-0.9x that of Iskandar)
• Min salary of US$25k except (a) Ethnic cooks, (b) Language teachers and (c) Staff working for embassies.
• India: Voluntary Turnover Rate: 16%
• Annual salary for Bachelor’s degree:
• USD19,245-93,273 (2.6x that of Iskandar)
• 13,325 (in 2011)
• Levies and quotas imposed on foreign workers, e.g. 40% quota for workers in services sector
• Singapore 2011 Voluntary Turnover Rate: 10%
Talent: Comparison of data points with Bangalore and Singapore.
Multi lingual capabilities
Multi lingual capabilities
Note:Subject to qualifying criteria. Business English Index (BEI) from Global English.com; All other data from Frost & Sullivan
• Primary Languages Spoken: Malay, English, Mandarin, Cantonese, Tamil
• Less spoken but available language capabilities: Japanese, Korean
• Primary Languages Spoken: Hindi and English
• Other available but less spoken languages: Regional dialects and languages (eg Bengali, Tamil, Urdu)
• Primary languages: English, Mandarin
• Other available but less spoken languages: Cantonese, Hokkien, Malay, Tamil
• No data on graduates but student enrollment in Karnakata was 1,260,038 (in ‘09)
Proximity and access: Iskandar Malaysia is ideally located for nearshore Singapore business services.
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AIR TRAVEL
Senai International Airport• 25 min drive from Medini• Services by 7 airlines• Links to 22 destinations
in 6 countriesChangi International Airport• 60 min drive from Medini• Hub for 6 major airlines• >54 m passengers• Links to >60 countries
AIR TRAVEL
Senai International Airport• 25 min drive from Medini• Services by 7 airlines• Links to 22 destinations
in 6 countriesChangi International Airport• 60 min drive from Medini• Hub for 6 major airlines• >54 m passengers• Links to >60 countries
HIGHWAYS
Extensive Highway Connectivity• Shorter commutes vs KV• High quality roadways• JB East Coast Highway• Iskandar Coastal Highway• Skudai Highway• NorthSouth HighwayMultiple Crossings• MY-SG second link• Johor-Singapore Causeway
HIGHWAYS
Extensive Highway Connectivity• Shorter commutes vs KV• High quality roadways• JB East Coast Highway• Iskandar Coastal Highway• Skudai Highway• NorthSouth HighwayMultiple Crossings• MY-SG second link• Johor-Singapore Causeway
BUS SERVICES
Bas Iskandar Malaysia• Scheduled feeder services• 54 buses, 27 routesBas Expres Transit (BeXTRA)• Meets peak hour demand• High quality express service• Links 5 corridors w JBCCPublic Bus Services• 13 providers• Over 130 routes
BUS SERVICES
Bas Iskandar Malaysia• Scheduled feeder services• 54 buses, 27 routesBas Expres Transit (BeXTRA)• Meets peak hour demand• High quality express service• Links 5 corridors w JBCCPublic Bus Services• 13 providers• Over 130 routes
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Transportation: extensive infrastructure eases travel to, from and within Iskandar Malaysia.
IN THE PIPELINE
Puteri Harbour Ferry Services• Existing services to Batam
and Karimun• Future services to Harbour
Front, SingaporeMass Rapid Transit• Johor RTS – MRT linkHigh-Speed Rail • Linking KL to SG – 90 mins• Station in Medini
IN THE PIPELINE
Puteri Harbour Ferry Services• Existing services to Batam
and Karimun• Future services to Harbour
Front, SingaporeMass Rapid Transit• Johor RTS – MRT linkHigh-Speed Rail • Linking KL to SG – 90 mins• Station in Medini
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SingaporeBangaloreIskandar Malaysia
ConnectivityConnectivity
Infrastructure: Comparison of data points with Bangalore and Singapore.
• Global Competitiveness Ranking (Internet Bandwidth): 83
• Average Internet Connection Speed Q312: 2.2 Mbps
• 4 fixed line operators; 3 public phone operators; 6 mobile operators
• 5 Expressways; 10 Federal highways
• Airport: • Senai International Airport
Served by 4 airlines to 15 destinations locally. International flight to Surabaya Indonesia
• Changi International Airport is 1 hours’ drive (non-rush hour)
• Global Competitiveness Ranking (Internet Bandwidth): 2
• Average Internet Connection Speed Q312: 4.9 Mbps
• 1 fixed line operators; 3 mobile phone operators; 11 public phone operators; 4 cable broadband providers, 5 ADSL providers
• 9 Highways• Airport: Changi International
Airport As of March 2012, Changi Airport serves more than 100 airlines operating 6,100 weekly flights connecting Singapore to over 220 cities in about 60 countries and territories worldwide
• SAIDI (min/year): 96.25• Price (USD/kW): 0.06 - 0.14• 1Mbs (USD): 27
• SAIDI (min/year): 96.25• Price (USD/kW): 0.06 - 0.14• 1Mbs (USD): 27
UtilityUtility• SAIDI (min/year): 751.25 • Price (USD/kW): 0.67 – 0.93• 1Mbs (USD): 27
• SAIDI (min/year): 751.25 • Price (USD/kW): 0.67 – 0.93• 1Mbs (USD): 27
• SAIDI (min/year): 0.76• Price (USD/kW): 0.22• 1Mbs (USD): 16
• SAIDI (min/year): 0.76• Price (USD/kW): 0.22• 1Mbs (USD): 16
• Global Competitiveness Ranking (Internet Bandwidth): 104
• Average Internet Connection Speed Q312: 1.0 Mbps
• 7 mobile phone operators; 7 internet service providers
• 5 National highways; 5 State highways
• Airport: Bengaluru International Airport Served by more than 18 international airlines to destinations across the globe
Office rental rateOffice rental rate
• Nusajaya (USD/psf): <2.00 • Office Grade A (USD/psf): 8.40• Grade B (USD/psf): 5.77
• Second generation space in the CBD 2010 (USD/psf): 1.34 - 1.39
Source: Frost & Sullivan, various websites
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Quality lifestyle: work, life and play in a purpose-designed balanced all-round environment.
HEALTHCARE & WELLNESS
• Gleneagles Medini Hospital - 300-bed hospital, rehabilitation centre.
• Columbia Asia Hospital –80-bed hospital.
• Avira - wellness sanctuary • Afiniti - wellness-related
services and living
HEALTHCARE & WELLNESS
• Gleneagles Medini Hospital - 300-bed hospital, rehabilitation centre.
• Columbia Asia Hospital –80-bed hospital.
• Avira - wellness sanctuary • Afiniti - wellness-related
services and living
RECREATION
Theme Parks & Resorts• Legoland Malaysia• Family Indoor Theme Park –
Hello Kitty Town, LAT’s Kampung Boy, Little Big Club
Recreation• Horizon Hills 18-hole par
72 designer golf course• Puteri Harbor Marina
RECREATION
Theme Parks & Resorts• Legoland Malaysia• Family Indoor Theme Park –
Hello Kitty Town, LAT’s Kampung Boy, Little Big Club
Recreation• Horizon Hills 18-hole par
72 designer golf course• Puteri Harbor Marina
HOUSING & HOTELS
Extensive Housing Options• Condos & landed property• Multiple surrounding towns
& communitiesHotels• Traders business class• Legoland family resort• More options in surrounding
areas, including JB
HOUSING & HOTELS
Extensive Housing Options• Condos & landed property• Multiple surrounding towns
& communitiesHotels• Traders business class• Legoland family resort• More options in surrounding
areas, including JB
SHOPPING
Johor Premium Outlets• Over 120 premium brand
storesMall of Medini• Lifestyle mall adjacent to
LegolandArea Shops & Retail• Myriad retail options in
immediate vicinity
SHOPPING
Johor Premium Outlets• Over 120 premium brand
storesMall of Medini• Lifestyle mall adjacent to
LegolandArea Shops & Retail• Myriad retail options in
immediate vicinity
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SingaporeBangaloreIskandar Malaysia
• Ranked 21st in World Bank Cost of Living index
Cost of livingCost of living
Average cost of accommodation*
Average cost of accommodation*
Expat attractiveness
**
Expat attractiveness
**
Personal inometax ratePersonal inometax rate
GDP per capita***GDP per capita***
• Condo price: c.RM450-1,000/sqft(USD140-313/sqft)
• Condo rent monthly (unfurnished): RM800-3,000 (USD250-1,000)
• Malaysia rank: 2• Value: 0.46
• 25%
• USD17,748
• Ranked 32nd in World Bank Cost of Living index
• Condo price: USD60-150/sqft• Condo rental rate monthly
(unfurnished): USD200-600
• India rank: 4• Value: 0.41
• 30%
• USD4,077
• Ranked 8th in World Bank Cost of Living index
• Condo price: SGD600-1,500/sqft(USD500-1,250/sqft)
• Condo rental rate monthly (unfurnished): USD1,500-5,000
• Singapore rank: 1• Value: 0.51
• 20%
Lifestyle: Comparison of data points with Bangalore and Singapore.
Ease of repatriation of
money
Ease of repatriation of
money
Note:* HSR Realtors report**HSBC survey*** IMF.
• The repatriation of capital, profits, dividends, royalties, rents and commissions is freely permitted
• No restrictions on reinvestment or repatriation of earnings or capital
• All profits, dividends, royalty, knowhow payments that have been approved by the Government/RBI can be repatriated. Some sectors like NRI Investment in real estates may attract a lock-in period.
• USD64,584
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Market access: leverage Iskandar Malaysia’s unique strategic location in Southeast Asia.
Southeast Asia:Among the world’s most dynamic economies• 11 countries• 618 million population• USD 2.2 trillion GDP• 7 language groups, >60 languages &
dialects
Iskandar MalaysiaIskandar Malaysia
Iskandar Malaysia:Emerging Business Services hub• BPO, KPO, ITO service delivery center• Strengths in English, Mandarin & other
major languages• Proximity to manufacturing, logistics,
transportation & financial centers• Backed by the Government of Malaysia
Some of the business activities supported from Iskandar Malaysia:• ERP software engineering services• Finance & accounting services• Customer support services• Research & consulting• Film and TV production• Cloud computing• Halal food hub-related services• Integrated technology parks
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SingaporeBangaloreIskandar Malaysia
Ease of doing business
Ease of doing business
Tax & Incentives
Tax & Incentives
Business Environment: Comparison of data points with Bangalore and Singapore.
• Corporate tax: 25%• Special incentives: 10 year tax
exemption for SSO/BPO companies• Other incentives are applicable on
a case to case basis
• Global competitiveness ranking: 25• Ease of doing business ranking: 12• Inflation rate: 2.10%• No of days to set up: 2 – 3 weeks• Ease of getting credit Index: 1 • Ease of repatriation of
Monies/Savings: The repatriation of capital, profits, dividends, royalties, rents and commissions is freely permitted.
• Global competitiveness ranking: 2• Ease of doing business ranking: 1• Inflation rate: 5.20%• No of days to set up: 3 days• Ease of getting credit Index: 12• Ease of repatriation: No
restrictions on reinvestment or repatriation of earnings or capital
• Corporate tax: 17%• Special incentives: Incentives exist
for SSO/BPO related sectors such as reduced tax rates of between 5% - 15% for: Regional Headquarters, International Headquarters, Finance & Treasury Centre, Financial Sector Incentive
• Global competitiveness ranking: 69• Ease of doing business ranking: 132• Inflation rate: 7.45%• No of days to set up: 27 days• Ease of getting credit Index: 23• Ease of repatriation: All profits,
dividends, royalty, knowhow payments that have been approved by the Government/RBI can be repatriated. Some sectors like NRI Investment in real estates may attract a lock-in period.
• Corporate tax: 32.45%• Special incentives: No tax holidays
for BPOs however other incentives exist. Exemption provided for BPO companies from payment of entry tax on certain capital goods for three years. Entry tax ranges between 1% and 13.5% depending on the type of capital goods
Source: Frost & Sullivan, various websites
• The Malaysian government is willing to provide additional support to establish exceptionally high value projects in Iskandar Malaysia.
• Various governmental stakeholders are willing to consider the requirements of selected companies and work together towards finding a mutually beneficial solution.
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Partner Support: getting the right package to suit each investor’s requirements.
Government
Talent
Infrastructure