WorldNet’s Value-Added Solutions

Agenda• Company Overview

• Our History

• Cutting-Edge Integrated Network

• Network Operations Center

• Customer Service and VIP Program

• Our Products

• What makes us different?

• Customer References

• Value Proposition

Impacto de Negocio:

Company Overview

• We help companies grow faster by supporting them integrate and leverage their Voice, Data, Internet and Cloud services.

• Established in 1996, headquartered in Puerto Rico to provide higher quality telecommunications and IT services.

• The only 100% digital VoIP network in Puerto Rico.

• Biggest wireless, fiber and copper coverage in Puerto Rio.

• Serving over 4,900 commercial customers and over 79 municipalities & government agencies.

• Our target buyers are comprised of companies with an estimated monthly billing of $500 or more.

Our History

1996WorldNet was

founded in Puerto Rico.

2004-06Received

“Puerto Rico’s 20 Best Employers”

award.

2006WorldNet invested $40 million dollars

on network infrastructure.

2007Acquired ICE network to

enhance the Internet

infrastructure and network.

2010Completed the fiber network infrastructure in Metro Area.

2012WorldNet Cloud

DirectSM was launched.

2013Our network

traffic management capacity was duplicated.

Cutting Edge Integrated Network

Key Advantages

Master Integrator

of the network

•37 nodes through the Island to provide a variety of services and last mile transport.

•The multiple partnership positions WorldNet with the competitive advantage of having full coverage.

•100% VoIP and seamless virtual network.

Network

Capabilities

•Flexibility to use fiber, copper or wireless – depending on the location and requirements.

•Bandwidth scalability as needed, smoothest transition and faster repair time.

•One of the first providers in Puerto Rico to have a pure MPLS network infrastructure.

Business

Value

• Installation based on project management to deliver on time and on budget.

•Most cost effective and secure network design.

•Exceptional customer service to provide quick resolution

Distinguished Network Operations Center

AccessCustomers can

access our management

system.

Integrated Meta Switch solution providing simple,

flexible and highly available operations and support.

Integrated

TroubleshootFirst level of

troubleshooting included in the

surveillance.

24/7 surveillance to all physical facilities,

customer switches and whole network.

Monitoring

Simplify

Outstanding Customer Service

Nielsen Research support WorldNet’s superior customer service

•Our customers gave us a score of 85 in customer satisfaction — 10 points

higher compared to the industry.

•Over 90% of our customers declared they are very satisfied with our services.

•Over 80% of our customers will buy additional services from us.

24/7 Services Support

VIP Program

100% Local Service –including Top Executives

Project Management Approach

Product Portfolio

What makes WorldNet different?

• Full integration of Voice, Data, Internet and Cloud

• The only 100% digital VoIP network in Puerto Rico.

• We are specialized in offering best-of-class technology to other businesses.

• Outstanding customer service and VIP program.

• Fully redundant services due to interconnection capabilities.

• Master integrators and technology experts at integrating networks, which allows us to handle mission critical solutions.

Customer ReferencesSuccess Stories

Supermercados Plaza Loíza Municipio de Sabana Grande Mech-Tech

Value Proposition

Business Impact:•Faster revenue growth

•Greater profitability

•Competitive advantage

Operational Capabilities• Interconnection between multiple locations•Robust network for greater access to technology• Improved collaboration and operational management

WorldNet Solution• Integrated telecommunications and technology services to drive

business growth•One stop solution of Voice, Data, Internet and Cloud services•Assure business continuity, redundancy and contingency

787-705-9000 • www.worldnetpr.com