world of learning 2014 closing keynote: linking learning to business
TRANSCRIPT
Business Transformation Through Learning Innovation
LauraOverton www.towardsmaturity.org/BenchmarkToday
Linking Learning to Business
Turning talk into action!
1st October 2014
Why did you come to WOL 2014?
1) New ideas for delivering learning2) New ideas for building talent3) New ideas for making budget go
further4) New technology ideas5) Benchmarks with peers
22
9
2
5
8
1 2 3 4 5
48%
20%
4%
11%
17%
Have you achieved your objectives?
1)Yes2)No
42
7
1 2
86%
14%
What do your business leaders want you to take away from this conference?
1) Add more value2) Help manage change3) They don’t know I am here4) To make us more efficient
33
4
10
2
1 2 3 4
67%
8%
20%
4%
Business leaders are hungry for what you can bring them…they just don’t know it yet.
What is on our leaders’ minds?
Technology is the biggest externalforce shaping business today
Talent 93% of CEOs recognise the need to change strategy for attracting talent
ChangeThree factors underpin strong business performance in any business:1. An engaged workforce2. The ability to continually implement change3. Finding and nurturing the next generation of leaders
Does modernised learning make a difference?
Yes YesYesLearning innovation, done well,
delivers bottom-line results:
9% reduction in attrition
14% increase in productivity
12% improvement in time to competency
17% cost reduction
www.towardsmaturity.org/2014benchmark
How do we know?
10 years of research
3,500 L&D leaders
44+ Countries
1.5 million data points every year
= An evidence-based approach to modernising learning
Freely available with thanks to Industry
Ambassadors
Distilling the Wisdom of the Crowds:The New Learning Agenda
10 years of research into L&D good practice has shown us that in order to create firm foundations for success, top performing organisations show us that we need a New Learning Agenda; one that is shared by business and learning stakeholders. This New Learning Agenda outlines nine action areas to help businesses build talent, drive performance, support change and improve agility. for more details, visit: www.towardsmaturity.org/2013benchmark
Integrate Learning & Talent
Transform Training
Develop Learning Culture
Remodelling Learning
Distilling the Wisdom of the Crowds:The New Learning Agenda
Integrate Learning & Talent
Transform Training
Develop Learning Culture
Remodelling Learning
Respond Faster Simplify Flexible
Learning
Boosting Agility
Distilling the Wisdom of the Crowds:The New Learning Agenda
Integrate Learning & Talent
Transform Training
Develop Learning Culture
Remodelling Learning
Respond Faster Simplify Flexible
Learning
Boosting Agility
Equip L&D as Agents of Change
Link, not barrier
Building L&D Skills
Distilling the Wisdom of the Crowds:The New Learning Agenda
What have you learned that will make the biggest difference back in your workplace?
2 Way Business
Alignment
Customer Activated Learning
the Business Case
Mak
ing
Listening to Learners vs. AssumptionAlignment
to need(organisational and individual)
What is the biggest difference between mediocre andsuccessful learning strategies?
Distilling the Wisdom of the Crowds:The New Learning Agenda
Definition of Alignment:
Arrange in a straight line or in correct relative position
Create a position of agreement or alliance
Alignment is not a one-way street. It’s not just about making sure that you have all your ducks in a row; it’s also about making sure your business and customers recognise this fact and recognise that you have real value to offer; it’s about seeing eye to eye.’
Aligned organisations enjoy
5xAs many business benefits
Download the details of these 7 habits here:www.towardsmaturity.org/in-focus2014/alignment
What Progress Are We Making?
What % of L&D leaders are confident that their learning provision support the skills their business needs?
2013(avg)
61%
2014(avg)
60%Top learning companies
in 2014
97%
2011(avg)
46% 2012(avg)
63%
Aligning To Individual Need
88% of learners like to learn at their own pace
62% agree that their manager makes time for them to learn at work
65% agree that they are motivated by using technologies that allow them to network and learn with otherswww.towardsmaturity.org/learnervoice1
Our recommendation is
to be brave, challenge and take risks but keep your
focus.Do one thing, do it well then move on!
Jason Pitfield, L&D Manager LV=
Yet only 1/3 of L&D leaders know how their staff actually learn at work…
www.towardsmaturity.org/2014benchmark
How?
Business Learning
By starting a two-way conversation…
How?
Business Learning
• Look beyond the course• Be open to doing things
differently• Demand that your L&D focuses
on outcomes• Embrace L&D as a partner in
change
• Build relationships at the heart of the business
• Reflect business priorities in everything you do
• Dare to be different• Demonstrate value• Future proof yourself
To business leaders, we say: To learning leaders, we say:
Time for action.
“Continually swapping recipes doesn’t guarantee that we can cook!”
Head of L&D, British Council
Are You Walking Away Today With A Proactive Plan Of Action?
1) Yes2) No3) Not yet
26
3
14
1 2 3
60%
7%
33%
If you do nothing else this year…
Do this!
LINK LEARNING TO BUSINESS (not to fads and technologies!)
It’s time for action.
Over to you…
Visit towardsmaturity.org for free resources and insights to stimulate conversation in your organisation