workspot ipad step-by-step · web viewworkspot ipad step-by-step guide last modified by irene...

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1. What is Workspot? Workspot helps companies boost company productivity by allowing users to access core business applications and data securely from your personal device. 2. Why do I need Workspot on my device? Workspot provides a quick, yet secure access to corporate applications on your device. Workspot is integrated with your corporate VPN, so there is no need to configure a VPN on your device or download a separate, single purpose VPN Client. 3. How much control will IT have over my own device? IT will not have access or Example of Workspot on iPad Workspot FAQs Workspot Client 4. Does Workspot have the ability to wipe my personal information off my device? No, if you lose your device or misplace it, IT will not use Workspot to wipe your device. IT will only turn off access to Workspot on your device. IT has no control over your personal device. 5. What are the benefits of having Workspot? Access – You can gain access to your mission critical apps anytime, anywhere from your personal devices Control – You will still have control over your device. IT does not manage your device nor have visibility to your personal information and applications Productivity – IT can give you and your team access to your mission critical business apps. Travel a lot? Workspot can give you access to documents offline on your tablet to review or to present at a meeting. 6. How much set-up time will IT need with my device? Will it be easy for me to use Workspot? Once IT sets up Workspot for the company, you can download the Workspot application from the Apple App or Google Play Store. Adding Workspot to your device takes 10 minutes to get up and running. Once you download the application to your device you will need to authenticate with your network security appliance and pick a password. Cont. 6. Thereafter, you will just access all your corporate applications with one password on your device to access corporate applications. You will never need to login into your VPN and each application separately. 7. Can I customize Workspot for my app needs without IT needing to intervene? Workspot Control is used in conjunction with Workspot app on your device to configure and make changes as needed. Adding apps to your Workspot is a copy-and-paste away. Removing apps is a few clicks away. Workspot Control allows IT users to make changes in configurations without the need for any new installs. Tell IT the URL of the app, and they take care of the rest. 8. Because I am now using my personal device does that mean IT will not support me? No. IT wants to make sure you are productive with apps and documents. IT will not support your device. Workspot provides analytics to IT and reports how well the apps are performing on 1

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Page 1: Workspot iPad Step-by-Step  · Web viewWorkspot iPad Step-by-Step Guide Last modified by Irene Yam Company Riverbed

1. What is Workspot? Workspot helps companies boost company productivity by allowing users to access core business applications and data securely from your personal device.

2. Why do I need Workspot on my device?Workspot provides a quick, yet secure access to corporate applications on your device. Workspot is integrated with your corporate VPN, so there is no need to configure a VPN on your device or download a separate, single purpose VPN Client.

3. How much control will IT have over my own device? IT will not have access or visibility of your personal applications. Workspot only tracks the access of corporate applications and documents inside. Workspot. If you lose your device, let IT know, they will turn off access

Example of Workspot on iPad or iPhone

Workspot FAQs

Workspot Client Features

4. Does Workspot have the ability to wipe my personal information off my device? No, if you lose your device or misplace it, IT will not use Workspot to wipe your device. IT will only turn off access to Workspot on your device. IT has no control over your personal device.

5. What are the benefits of having Workspot?Access – You can gain access to your mission critical apps anytime, anywhere from your personal devicesControl – You will still have control over your device. IT does not manage your device nor have visibility to your personal information and applicationsProductivity – IT can give you and your team access to your mission critical business apps. Travel a lot? Workspot can give you access to documents offline on your tablet to review or to present at a meeting.

6. How much set-up time will IT need with my device? Will it be easy for me to use Workspot?Once IT sets up Workspot for the company, you can download the Workspot application from the Apple App or Google Play Store. Adding Workspot to your device takes 10 minutes to get up and running. Once you download the application to your device you will need to authenticate with your network security appliance and pick a password.

Cont. 6. Thereafter, you will just access all your corporate applications with one password on your device to access corporate applications. You will never need to login into your VPN and each application separately.

7. Can I customize Workspot for my app needs without IT needing to intervene?Workspot Control is used in conjunction with Workspot app on your device to configure and make changes as needed. Adding apps to your Workspot is a copy-and-paste away. Removing apps is a few clicks away. Workspot Control allows IT users to make changes in configurations without the need for any new installs. Tell IT the URL of the app, and they take care of the rest.

8. Because I am now using my personal device does that mean IT will not support me?No. IT wants to make sure you are productive with apps and documents. IT will not support your device. Workspot provides analytics to IT and reports how well the apps are performing on your device. Workspot will alert IT about login failures, if apps are running slow over certain wireless networks and if certain documents are slow to load.

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