workspace design summit 2015 - draft agenda
TRANSCRIPT
#SWDS15
ENDORSING PARTNER MEDIA PARTNER
SMART WORKSPACE DESIGN SUMMITThe Knowledge Worker's Productivity
Powered by Design-Centric Environments
19-20 March, 2015 | AMSTERDAM
vISIT OUR WEbSITE: www.flemingeurope.com
DESIGN-DRIvEN cOMPANIES OuTPERfORM ThE S&P 500 by 228%Results show that over the last 10 years design-led companies have maintained significant stock market advantage, outperforming the S&P by an extraordinary 228%.*
Fleming Europe is proud to announce the 4th edition of its successful GLObAL HR event series, the SMART WORKSPACE DESIGN SUMMIT 2015 on Performance Enhancing Work Environments and Workplace Wellbeing designed for Workplace Strategists, hR Professionals and business Leaders who want to gain competitive edge through reaching higher levels of performance, collaboration and motivation.
"WORKSPAcE DESIGN" cASE STuDIES WILL PROvIDE ANSWERS TO
How a smart and open office space impacts cultural aspects, norms, attitudes and performance levels? by GlaxoSmithKline- Double LEED Platinum Certified HQ in Philadelphia's Navy Yard
How to create the best possible conditions for employees: inspirational working environment, smart technical aids and flexibility in time and space? by volvo Cars - Designed Around You @ Work
how to bridge together hR function, technology and property, and tailor a unique job-offer for the top talents? by RbS - 'Choice' : Work Shaped Around You
Allocating budget & resources wisely, smart sustainability in practice and the support of the management board by NN - ING Group - "The NN Way of Working"
Where is the healthy balance between high-tech and high-touch? How to design tech-driven and human-centered at the same time? by Maersk - Digital Workplace
how to redesign the overall approach to Employee Experience and how the workplace can be key to the organization's culture? by Airbnb Employee Experience and Envirnoments Design
How digital lighting supports the changing needs in the working environment? by Philips Lighting - R(evolution)of lighting
KEyNOTE SESSIONS fROMNelson Morales GlaxoSmithKline, US, Worldwide Real Estate and Facilities Workplace Design & change Management LeaderJacqui Grey PhD The Neuroleadership Institute, UK Managing DirectorNigel Oseland PhD CPsychol Workplace Unlimited, UK Director
Co-PrEsEntation by:Christina Taylor, Swisscom, Switzerland head of human centered Design andKarin Hilzinger, Swisscom, Switzerland head of Work & Space
SPEAKER fAcuLTyMark Levy, AirBnB, US, Global head of Employee Experience
Aaron Harvey, AirBnB, US, Environments Design Lead
Bert De Coutere, Center for Creative Leadership, Belgium Solution Architect
Olivier Lagree, Deloitte, France Talent and Strategic change Management Partner
Geoff Glover, Ford, UK, former head of hR
Henrik Løvgret, Maersk, Denmark, head of Digital Workplace
Carola Hop, NN Group-ING Group, Netherlands
Senior Workplace Strategy Expert
Simone Stavenuiter, Philips Lighting, Netherlands Art Director visual Trend Analysis
Tim Yendell, Royal Bank of Scotland, Scotland head of RbS choice & Design | Location & Property Strategy
Dr. Manteo Eisenlohr, Olswang, Germany certified Lawyer for Employment Law
Michelle Pattison, Unilever, UK former Global Agile Workplace Director
Maria Forssell, Volvo Cars, Sweden hR Expert, Project head - Designed around you@Work
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bESIDES DESIGN-DRIvEN cOMPANy REPS yOu WILL MEET
Public and private sector workplaces (mid-sized and fortune 500, cross-industry) and their practitioners with the following responsibilities:• human resources
• organizational development/design
• organizational effectiveness
• performance management/improvement
• business model innovation/development
• workplace services
• occupancy planning and analysis
• workspace design, environmental psychology
• facilitymanagement
• IT
uNIQuE EvENT fEATuRES
HIGH-TECH & HIGH-TOUCH EvENT EXPERIENCE
Given the focus on digital technology and innovation, the Summit will use the event application sli.do to facilitate interaction and Q&A during the presentation sessions. but there will be lots of opportunity for face-to-face interaction too.
IN-DEPTH UNDERSTANDING
The Summit is designed to be a two-day working session that promotes dialogue and facilitates participants’ ability to take a deeper dive into the course material through discussions and mini projects with both workspace-design experts and their peers.
bUILT-IN WORKSHOP
To maximize the value of the experience, participants won’t just listen – they’ll also have the opportunity to engage and start to develop plans of action.
To maximize the value of the experience, participants won’t just listen – they’ll also have the opportunity to engage and start to develop plans of action.
Smart Workspace Design
--> Developing Plans of Action
Why ThIS SuMMIT
People spend a substantial part of their lives working and the quality of their workplace experience is inevitably reflected in the quality of their lives. Last year, we put 'Engaging Employee Experience' on the cover of our annual hR forum and now we are ready to start a higher-level dialogue about critical drivers of employee engagement & productivity in a brand new context.
bringing together WORKSPACE DESIGN DRIVERS, NEUROSCIENCE and WORK ENVIRONMENT FACTORS we will show through WORKSPAcE DESIGN cASE STuDIES how the implementation of smart office concepts result in reaching higher levels of performance, collaboration and motivation.
At this Summit we aim to prove that the collaboration of hR, facility Management and IT is enhancing INTERCONNECTED, AGILE WORKING in intelligent buildings and within the Internet of Things (IoT) at workplaces.
If hR wants to put today's agile workers in the "driver's seat", WIRELESS FACILITY MANAGEMENT TECHNOLOGY and INFRASTRUCTURE TECHNOLOGY is responsible for the "vehicle of the workday": a smart and optimized space with advanced levels of ergonomy, functionality and wireless technology.
TESTIMONIALS from ThESE PAST EvENTS
“i was really very positively impressed with the level of speeches contentwise and i am grateful for the opportunity to look at well-known Hr topics from different angles ( both internal and external practical and consultant perspectives)!”
“Highly impressed with the quality of content and the maturity level of speakers!”
HR Director, ING Bank, Russia
“i can honestly say this was one of the richest learning events i have ever attended. the diversity of opinions, commitment & enthusiasm of the delegates was very impressive and the logistics was impeccable!”
Training & Development Manager, British American Shared Services Europe, Romania
“Exceeded expectations, well done!”Senior HR Specialist, Raiffesien Bank, Kosovo
“thank you for a very successful event! Very much enjoyed being involved. Great discussions and speakers!”
CEO, Association for Coaching, UK
“the conference was extremely informative and practical, mixing good cases of engagement research with company case studies. Very good event that is highly recommendable for all Hr Practitioners!”
HR Manager, Malta Information Technology Agency, Malta
"this conference was outstanding both in terms of content and organization. i was especially impressed with the diverse audience, the quality of the speakers and the rich content. the agenda was supported by excellent logistics throughout both days and the Fleming team ensured a flawless event. overall, it’s been excellent and i wouldn’t hesitate to recommend the Global Hr Forum to anyone interested in an inspiring and thought-provoking learning experience."
European Director 2020 Workplace Network, Future Workplace USA / Europe
OuR GLObAL hR EvENT PORTfOLIO
• 3 years of running successful Global hR forums on selected focus topics
• Previous edition on employee engagement endorsed by the future Workplace Insitute
• 80+ Speakers
• 250+ Participants
• Network of 14 000+ hR Professionals
• 91%+ satisfaction rate from attendees
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HR Global Forum is a senior level event specifically designed
‘by experts for experts’, t
o address the increasing needs and
demands of senior leaders of HR within several industries.
The Forum is a smart combination of outstanding program
with truly interactive opportunities including Q&A sessions!
This forum also includes “LIVE WORKSHOP” which will
give senior HR practitioners access to new ideas, solutions
and innovations newly gathered from the 2 day forum,
to help take their departments and companies forward.
Through open discussions on best practice and debate among the
various industry’s top players, delegates will get a unique insight into
strategies being used by their peers.
Taking place in London, the capital of United Kingdom, in an exclusive
5*Hotel, the forum will provide a distraction free environment where
you can discuss hot and up to date HR issues relating to organizational
workplace. In addition to the above all participants are able to take
advantage of a famous “London Eye River Cruise“ and will
also receive a complimentary Magnify Change Leadership: A
Practical Guide for Leading Teams in Times of Change book.
Human Resource Management (HRM) plays a strategic role in the
survival of an organization. In this time of global financial crisis, Human
Resource (HR) managers must not only innovate but must also act as
change agents, strategists, m
entors, counselors and motivators. They
must adopt a people-centered model of management instead of the
go-get-them approach. The latter approach will not only push down
the morale of your employees but it will also shove your talented
workers from leaving your organization.
COnFIRMEd AdVISORS
COnFIRMEd SPEAKERS
EVEnT OVERVIEW
LOCATIOn & SPECIAL FEATURE Kristin
G.Hamrick, Lenovo (US), Director Global Workforce
Elisabeth nieto, Citigroup (USA), Global Diversity and Talent Director
nikolaos Mitritzikis, BMW, Head of HR
Karen.M.Anderson
Pfizer (USA)
Global Vice President of Human
Resources
Pierre Barnabe
Alcatel Lucent
Executive VP in charge of Corpora-
te HR and Transformation
Angela Jandu
BT (UK)
Head of High Performance Culture
for BT Operate
Lyna-Laure Amana Priso
MTn Cameroon (Africa)
General Manager Human Resources
dilep Misra
Reliance Ltd (India)
Senior VP & Head HR
Jonathan Ferrar
IBM (Us-UK)
Vice President HR
Geoffrey Matthews
Merck Serono SA
VP-Vice President, HR Strategy &
Organizational Development
CARL SJÖSTRÖM
Ericsson (Sweden)
Vice President Compensation &
Benefits Ericsson
Mark Hamil
Spengler Fox
Global Managing Director
Mark McGregor Author
Coach (UK), Speaker
Leland Sandler
Amylin Pharmaceuticals (US)
Executive Director
dr. Stefan neumann
CREdIT SUISSE AG (Switzerland)
Director Corporate Development
OE|CoE Program Execution
Virginia Otel,
Garanti Bank (Romania)
Human Resources Director
Bertil Östman,
E.On Sverige AB (Sweden)
Head of Benefits, Health and
Safety Labor Law
Jonathan Taylor, Royal Mail
(UK), Head of Senior Contracts
Magdalena Gera-Pikulska
PTC Sp. z o.o. (Poland)
Human Resources Director
Marita Mitschein,
MAJOMI Inc., (USA), President
david Lindop
British Airways (UK)
Change Leader
James Gehrke, Magnify
Leadership and development
(USA), Senior Learning and Deve-
lopment Strategist
Arnold Hermann, UMAnTIS
CEO& Member of the Board
CEO’s, SVPs, VPs, Directors, Managers and Heads of: HR, Recruitment,
Diversity, Training and Development, Equal Opportunities, Work/Life
Coordinator, Employee Retention, Personal Trainer, People Operations,
HR Business Partner, Learning and Development, Employment
Specialist, Compensation and Benefits and many more… WHO WILL ATTEnd
25th - 27th October 2010
Hotel Russell, London
Global
HR Forum
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19th - 21st october 2011
Parco Dei Principi Grand Hotel & spa, rome, italy
Managing people in the Rapidly Changing World
Are you up for the Challenge in the Future?2nd Annual Global HR Forum
SPECIAL FEATURES
NOT TO MISS:
INTERACTIvE MASTERCLASS SESSION
• SpecialTalentManagementC-levelHotspot
• InteractiveRoundtableDiscussionSession
• TopLevelHRSpeakerPanel,includingVPsandCHROs
• NetworkingGuidedWalkingTour-DiscoverthemagicofRome!
ElCamino-APersonalLeadershipPilgrimage:
8LessonsofPersonalExcellenceLearnedontheWayof
St.James
Ledby:
JamesGehrke
MagnifyLeadership,USA
Speaker, Trainer, Author, Learning Strategist
MasterclassSessionParticipantswill:
•IdentifyandAnchortoCoreValues
•CreateaPersonalandCareerLegacyCompass
•BecomeaServantLeader
•FocusonWhatisImportant
•ChartanEffectiveCourse
•AdaptandPersevereinthefaceofObstacles
•Communicatetomotivateandinspire
•Celebratesmallandlargevictories
MasterclassParticipantswillreceive:
•Pre-publicationwhitepaper:“ElCamino”APersonal
ExcellencePilgrimage:8PersonalLeadershipLessons
LearnedontheWayofSt.James
•12monthlyeditionsofthe“Camino”electronicnewsletter
•Anindividualizedlearning“credential”tocapturekey
lessonsfromtheworkshop
•Apersonalizedcertificateof“Pilgrimage”Completion
withparticipantphotoand“Aspiration”Statement,asa
reminderoftheoptimalperson/leaderyouwillbecome!
ExCLU
SIVEA
DVISO
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JennCrenshaw,BurgerKingCorporation,USA
SPHR, MSHR Vice President, Human Resources
KatherineTulpa,AssociationforCoaching,UK
Global CEO
PaoloNagari,InterculturalGroup,USA
CEO & Founder
BjarteBogsnes,Statoil,Norway
VP Performance Management Development
LaszloSzocs,MOLGroup,Hungary
Senior Vice President of Human Resources
RudolfVogl,RaiffeisenBankInternational,Austria
Senior Vice President of Human Resources
PolysVotsis,MarfinPopularBank,Cyprus
Vice President of Human Resources
PetraBerecova,SlovakTelekom,Slovakia
Chief Human Resources Officer
yossiGal,PerrigoPharmaceuticalsLtd,Israel
Vice President of Human Resources
DianeM.Palumbo,MannKindCorporation,USA
Corporate Vice President of Human Resources
PatrickBerges,Covidien,Switzerland
Director of Human Resources, EMEA Emerging Markets
OlegRomanovskiy,LITASCOSA(LUKOILInternational
TradingAndSupplyCompany),Switzerland
Human Resources Director
JamesGehrke,MagnifyLeadership,USA
Speaker, Trainer, Author, Learning Strategist
AndrewGreen,GallupConsulting,UK
Senior Practice Expert
Dr.StephenLong,TheInstitueforLevelSixLeadership
Founder and President
MarkMcGregor,BusinessProcess&Enterprise
Architecture Author, Speaker, Coach
BertilOstman,E.ONSverigeAB
Head of Benefits, Health and Safety Labor Law
DianeM.Palumbo,MannKindCorporation
Corporate Vice President of Human Resources
The industry’s best kept secret
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MASTERCLASS SESSIONEngagement at the Workplace of 2020Main Drivers of retaining the future Workforce
visit our website:www.flemingeurope.com
Nita Clarke , Employee Engagament Task Force, UK, Deputy Chair Co-Author of „Engaging for Success”, Director of the Involvement & Participaton Association (IPA)Suzie Carr Virgin Media, UK Head of Employee Engagement & Experience
Steve Dahlberg Future Workplace, USAVice President of InnovationMartina Mangelsdorf Future Workplace USA / Europe, Switzerland European Director 2020 Workplace Network and Founder of GAIA Insights
Katherine Tulpa Association for Coaching, UK CEO
Rauqel Faria Bacardi Martini, USA Director Employer Brand Marketing
ENDORSING PARNTERS:
The Denovati GroupHelping You Succeed in the Digital Era
3rd ANNUALGlobal HR ForumoNENGAGINGEMPLoYEEEXPERIENCE11 - 12 June 2013 | Rennaisance Wien Hotel | Vienna, AUSTRIA
UNIQUE FEATURES 2 Day-Summit with 20+ Speakers & Panelists Built-in Masterclass Session about the Main Drivers of Retaining
the Future Workforce Real-life applications of lead practices Smaller Group Discussions, Elective Roundtable Sessions, Idea Exchanges
Social & Cultural Networking Activities 80 + Senior-level Delegates from Fortune 500 Companies, Private
Sector, Non-Profit Organizations, Academia, Top Solution Providers
....and many more!
KEY LEARNING POINTS By joining us for these 2 Days you will learn about: ‘People appreciation of people’ Philosophy Leading Strategies to Retain and Motivate Tapping on the Social Media Advantage Engaging the Digital Generation Overcoming Conflicts and Challenges when Juniors are In Charge... Re-Engage Silver Talents Engaging Employees at the Workplace of 2020 Recognizing the Early Warning Signs and Addressing Employee Concerns
Handling Diversity while Creating a Culture of Inclusion & Retention Engaging with your Employees through Social Recognition Resolving the Recognition vs. Compensation Dilemma
SPEAKER FACULTY
EXPERT ADVISORY BOARD
BOOK TO WIN!“The 2020Workplace“
Nita Clarke Employee Engagament Task Force, UK, Deputy Chair Co-Author of „Engaging for Success”, Director of the Involvement & Participaton Association (IPA)
Suzie Carr Virgin Media, UK Head of Employee Engagement & Experience
Costas Tsalikis Citi, Greece Senior Vice President of Human Resources
Enrico Piccinini Genzyme, EMEA, Vice President and Head of Human Resources EMEA
Paolo Nagari, InterCultural Group, USA
CEO and Founder
Mohamed El-AmirGulf Medical, Saudi Arabia, Human Capital & Talent Development Director
Martina Mangelsdorf Future Workplace USA / Europe, Switzerland European Director 2020 Workplace Network and Founder of GAIA Insights
Katherine Tulpa Association for Coaching, UK CEO
Ulrike Dollack Mondi, Austria Head of Talent Management
Courtney Shelton Hunt, PHD The Denovati Group, USA Founder
Joaquín Uríbarri IE Business School, Spain Director of Marketing & International Development Executive Education
Irina Ponomarchuk ATON, Russia HR Business
Partner
Farnaz Ranjbar DHL, Germany Vice President Business HR Global and Europe
GOLD SPONSOR:MEDIA PARTNER:
email: [email protected], www.flemingeurope.com
booking line: tel: + 36 1411 1842, fax: + 36 1411 1841
8:30 REGISTRATION AND cOffEE
9:00 WELcOMING NOTE fROM fLEMING EuROPE
9:05 OPENING REMARKS fROM ThE chAIR
WORKSPAcE DESIGN, NEuROScIENcE & bEhAvIORAL ASPEcTS
9:10 Delegate Introductions and Objectives
9:20 OPENING KEYNOTE SESSION 1 "Inspiring Workplaces = Inspiring Results"• Culturaltransformationthroughopenspaces• Attractingandretainingtherighttalent• Changemanagementisdesign-Designischangemanagement
• EnsuringprojectfailurebyneglectingyourSeniorLeaders
NELSON MORALES, GlaxoSmithKline, US Worldwide Real Estate and Facilities Workplace Design & Change Management Leader
9:50 OPENING KEYNOTE SESSION 2 WITh fOcuSED 'NEuROScIENcE' SESSION The Neuroscience of Wellbeing• FoundationalNeuroscienceforleaders• 'TheHealthyMindPlatter'–7thingsyouneedtodotokeepthebrain
healthy• TheWorkplacePerspective-howtoapplytheHealthyMindPlatterin
your work environment and how do we make it more brain friendly?
JAcQuI GREy PhD, Managing Director The Neuroleadership Institute
10:50 NETWORKING AND ENERGIzER bREAK
11:20 bENCHMARKING SESSION New Ways of Working & Impactful Workspace Redesign• Showinghowcompaniescancreateanon-the-jobworkenvironment
toimproveperformance(researchedover75companies)
• ConstructingtheworkenvironmentwithIMPACT-drivenGoalsandDesign Principles in mind
• 9DesignPrinciplesthatserveasthefoundationofon-the-joblearning,performance improvement and teams engagement
• Lessonslearnedbasedon15+casestudyresults
OLIvIER LAGREE, Deloitte, France Talent and Strategic Change Management Partner
11:50 "WORKSPAcE DESIGN" CASE STUDY Designed Around you @Work - A company-wide Strategy and Success Story• Creatingthebestpossibleconditionsfortheemployees:inspirational
working environment, smart technical aids and flexibility in time and space
• Howthe“DesignedAroundYou”conceptshouldbeappliedtothedaily work
• InorderforVolvoCarstomakeinnovativecarsdesignedaroundpeople, the employees must reflect the surrounding world - Diversity as a prerequisite
MARIA fORSSELL, Volvo Cars, Sweden HR Expert, Project Head - Designed around You@Work
12:20 HR LEADER PERSPECTIvES SESSION INVITED HR ExPERTS will present key issues, trends, and research findings on a range of topics that are particularly relevant to organizations with dynamic working environments.• how to enable a 'dynamic workplace' that will improve the workforce's
efficiency levels, culture and engagement? • how to implement smart office design concepts with a result of reaching
higher efficiency rates in KPIs, square footage, waste ?• What are the most critical aspects of digital employment (byOD, Social
Media, Workspace Design) from a legal perspective?PANELISTS:
OLIvIER LAGREE, Deloitte, France Talent and Strategic Change Management PartnerMARIA fORSSELL, Volvo Cars, Sweden HR Expert, Project Head - Designed around You@WorkGEOff GLOvER, Ford, UK, Former Head of HRDR. MANTEO EISENLOhR, Olswang, Germany Certified Lawyer for Employment Law
13:00 LuNch
14:20 "WORKSPAcE DESIGN" CASE STUDY The business case and Evolution of RbS choice Royal bank of Scotland's Agile Programme• Theoverallchallengeandbusinesscontextforthechange-external
influences and organisation transformation• Thebusinesscase&Programmeevolutionacrossthecritical3stagesof
evolution - 'WorkSpace', 'Intelligent Working' & finally RbS choice• BringingtogetherandbridgingHR&TechnologywithCRE• ThelessonslearntandchallengesingettingtheCsuiteonboard• Evolutionofthesupportingbuildingdesigns&arrangements
supporting greater flexibility• ThebenefitsandmetricsacrossCRE,HR&Technology
TIM yENDELL, Royal Bank of Scotland, Scotland, Head of RBS Choice & Design | Location & Property Strategy
15:00 "WORKSPAcE DESIGN" CASE STUDY The "NN Way of Working" concept• Spacesavingandimprovingoccupancylevels-"sharingspacebetter"• Gettingemployeespreparedtoworkdifferently,cooperateandcollaborate• ProjectTeamofHR,IT,andFacilityManagementLeadersdrivingand
developing the concept continuously...• Storyofimplementationandthelessonsalongtheway• Allocatingbudgetandresourcesmorewisely–smartsustainabilityinpractice• Supportofthemanagementboard-InsightsinNN'sHQtransition
process where the members of the management board are directly involved main stakeholders cAROLA hOP, NN Group-ING Group, NetherlandsSenior Workplace Strategy Expert
15:30 NETWORKING AND ENERGIzER bREAK
16:00 "WORKSPAcE DESIGN" CASE STUDY Maersk Digital Workspace and communciation/collaboration• Technologytrends-FromaDigitalWorkspaceDesignerPerspective• Modernizingandsimplifyingthedeliverymodelforsolutionsandprocesses• IdentifyingopportunitiesforCorporateITtohelpaddressemployee
needs, and ensure that business value is achieved hENRIK LøvGRET, Maersk, Denmark Head of Digital Workplace
16:40 "WORKSPAcE DESIGN" CASE STUDYThe ‘Airbnb Employee Experience’ and how the Workspace is Key to the company cultureMARK LEvy, AirBnB, US Global Head of Employee ExperiencefOcuSED 'WORKSPAcE' PANEL DIScuSSION• Desks. Desks and their accompanying file cabinets are a 19th century
solution to the sudden influx of paper brought by the industrial revolution. The desk is a tool for sorting, marking and filing paper. but, as paper becomes less and less relevant to most work, the desk has become an island of personalization in otherwise immutable office landscapes; a surface for knick-knacks. Do we need desks? how else can we build identification at work?
• Hoteling. Some companies have stripped staff of individual space, making all work-stations communal and unassigned. Primarily creating deep anxiety and a sense of rootlessness. how can companies support mobility without creating alienation?
• Collaboration and quiet in an open office. Everyone hates cubicles but there are many unhappy workers in many open offices all over the world. how can we make privacy happen without diminishing visibility?
• Density. There is a push to shrink the individuals footprint within an office space. how do we create density without anonymity?
co-moderated by:
MARK LEvy, AirBnB, US, Global Head of Employee ExperienceAARON hARvEy, AirBnB, US, Environments Design LeadPanelists:
NELSON MORALES, GlaxoSmithKline, USTIM yENDELL, Royal Bank of Scotland, ScotlandcAROLA hOP, NN Group-ING Group, Netherlands hENRIK LøvGRET, Maersk, Denmark
17:40 INTERACTIvE SESSION Key Learnings - "3 Most useful Takeaways" Sharing Session• Discussinginroundtablesthekeymessagesofthedayandpresentinga
summary to the rest of the audience• Keytakeawayswillbedisplayedontheinteractiveeventwall
17:50 SuMMARYFRoMTHECHAIR
18:00 Speakers and Delegates are cordially invited to attend our
NETWORKING cOcKTAIL REcEPTION
ThuRSDAy | 19 March, 2015
MAIN SUMMIT Day 1
email: [email protected], www.flemingeurope.com
booking line: tel: + 36 1411 1842, fax: + 36 1411 1841
fRIDAy | 20 March, 2015
MAIN SUMMIT Day 2
8:30 REGISTRATION AND cOffEE
9:00 REcAP Of DAy 1 AND OPENING REMARKS fROM ThE chAIR
SMART AND huMAN-cENTERED WORKSPAcE DESIGN
9:10 KEYNOTE SESSION - INTERACTIvE OPENING
Designing Places for People in Productivity with a human-centered Approach• Fundamentalpeople-centricworkspacedesignelements
which can positively impact the work environment and support the work being done
• Human-centeredstrategiesprovidingtherightworkplacedesign mix to enhance productivity
NIGEL OSELAND PhD cPSychOL, Workplace Unlimited, UK Director
9:40 "WORKSPAcE DESIGN" CASE STUDY
brainGym, ProjectGym and StoryGym Strategies and Key Lessons behind the ProjectCO-PRESENTATION BY:
chRISTINA TAyLOR, Swisscom, Switzerland Head of Human Centered Design and
KARIN hILzINGER, Swisscom, Switzerland Head of Work & Space
10:20 SOLUTION SNAPSHOT SESSION INVITED SOLUTION PROVIDERS will present quick demos of their offerings. These demos will highlight how new technologies can enable organizations to:• HarnessHumanFactorsandErgonomics• CreateSpacesthatHelpPeopleConnectone-on-oneand
Eye-to-eye• EnhanceInternalCommunicationandCollaboration• DesignAreasthatAllowWorkerstoControltheirSensory
Stimulation
11:00 NETWORKING AND ShOWcASING DEMOS
11:30 "WORKSPAcE DESIGN" CASE STUDY See the Office in a Whole New Light• R(evolution)oflighting;enteringanewareaofdigital
lighting• Newwaysofworkingandthechanginglandscapeofthe
working environment• Howdigital lighting supports the changingneeds in the
working environment SIMONE STAvENuITER, Philips Lighting, Netherlands Art Director Visual Trend Analysis
12:10 PANEL DISCUSSION AND Q&A Global Agile Working Integrating 3 Elements: TEchNOLOGy, PLAcE and PEOPLE• Impactsofworkplacechangeonbusinessperformance• Principlesofglobalagileworking• Enabling employees to work 'anytime, anywhere' and
significantly increase productivity levels
• Multi-locationalwork,workplacenetworks• Co-workingspaces,mixedusebuildings• Learningenvironments,learninglabsModerated by:MIchELLE PATTISON, Unilever, UK Former Global Agile Workplace Director
12:50 LuNch
14:00 SCIENCE SPOTLIGHT SESSION Emergence of Wearable Technology• Investigatingthetasksthatmostknowledgeworkers
perform in a typical day• Discoveringtechnnologieswhichwilltravelonourbodies
and will free us from assigned offices or workstations• Revealinginnovativeideasi.e.drop-incoworkingareas,
reservable focus-pods and many more• Improvingtheofficeof2020inordertoprovideforthe
tasks of today, in different ways bERT DE cOuTERE, Center for Creative Leadership
Belgium, Solution Architect
14:40 SPEcIAL fEATuRE built-in WORKSHOP
SMART WORKSPAcE DESIGNDeveloping Plans of action
Smart organizations understand that their primary goal is to enhance the performance of their people. In a knowledge work economy, people are the engine that keep companies growing, adapting, improving and innovatingNot surprisingly, mindful and smart workplace design can be a powerful tool for supporting employee performance. And a collateral benefit is that what typically supports productivity also enhances employee health and wellness – it’s all interrelated.• Howcantheworkplacebettersupporthumanperformance?• Howcantheworkplacesupportallofthedifferentactivities
involved with knowledge work – things like collaboration, creativity, innovation, deep thinking and mentorship?
• The three factors of performance (ability - motivation -opportunity) enabled and supported by work environments
• Individual roadmap: how are you going to increase your own smart workspace design literacy and sophistication?
• Organization roadmap: what does your organization need to do transform itself?
• Leadership roadmap: what role will you take on as a mindful, workspace redesigner leader to help the transformation effort and to work effectively with others?
• Guidedindividualandsmallgroupactivities• Largegrouppresentationsanddiscussion
15:40 INTERACTIvE SESSION Summit Recap• Reviewingindividualobjectivesidentifiedatthebeginning
of the Summit• Sharingkeylearningsofthe2Days• Key takeawayswill bedisplayedon the interactive event
wall
16:10 SuMMARy AND cLOSING REMARKS fORM ThE chAIR
16:20 fAREWELL cOffEE AND REfREShMENTS
VENUE AT A GLANCE
Amsterdam is the capital of the Netherlands. With more than one million inhabitants in its urban area, it is the country's largest city and its financial, cultural, and creative centre. Amsterdam is colloquially known as venice of the North, because of its lovely canals that criss-cross the city, its impressive architecture and more than 1,500 bridges. There is something for every traveller's taste here, whether you prefer culture and history, serious partying, or just the relaxing charm of an old European city.
email: [email protected], www.flemingeurope.com
booking line: tel: + 36 1411 1842, fax: + 36 1411 1841
MEET OUR SPEAKERS
JAcQuI GREy PhD
The Neuroleadership Institute UK Managing Director
Jacqui is MD Europe for the Neuroleadership Institute, her career spans law, hR (previously fvP EMEA for Merrill Lynch) Executive coaching and change consultancy. She is known for her work on innovative leadership programmes and board level Executive Mentoring for fTSE 100 companies. She has a doctorate in Executive Anxiety and a Masters in Top Team development. She was previously a board Member of Opportunity Now, presents regularly at Global leadership and women’s conferences and has published a book Executive Advantage – Resilient leadership for 21st century Organisations © (published february 2013 by Kogan Page). She has been a guest lecturer at cranfield, IE business School, LbS and more and writes regularly for management magazines on Leadership and works closely with a number of cEO, and Leadership forums.
She specialises in:
• Neuroleadershipespeciallyrelatingtoresilienceandchange
• ExecutiveAdvantage(Resiliencefor21stCenturyleaders)
• ExecutiveWomenandgettingmorewomenonboards
• Inclusive Leadership (Addressing Talent shortages and successionplanning for global 21st century organisations)
• AuthenticLeadershipandAuthenticitythroughstorytelling.
• NeuroleadershipandBreakingBiasespeciallyaroundgender
• Blue rooms (Facilitated brainstorming sessions with top teams and boards)
She has worked for
• ITandTelecoms(BT,Vodafone,Kcom,Cisco,eBay),
• FinancialServices(MerrillLynch,RBS,Barclays,M&SFS)
• Retailers(MorrisonsandM&S),
• Pharmaceuticals(Aventis,KCI,GSK,Roche,uCB),
• Manufacturing(ABFandKelloggs),
• MediaBBCandVizzavi.
• Legalfirms
OLIvIER LAGREE
Deloitte, France,
Talent and Strategic Change Management Partner
Olivier Lagree is Principal within Deloitte consulting, where he is specialized in Leadership development, Talent Management and Strategic change.based on his sociology background, Olivier accompanies for 25 years leaders and managers from the emergence of a need to enhance people’s impact on performance until the integration of change in the everyday life of organizations and individuals.
Olivier is the author of e-Management or how new technologies transform managementpracticeswherehedescribesthepotentialpowerof“alternativeworkplace strategies” to reinvent managerial practices, enhance peopleengagement and increase collective efficiency and innovation. In a recent past, he has been practically in charge of several change management programwithin“relocation+newwaysofworkingambition”projects.
NELSON MORALES GlaxoSmithKline, US
Worldwide Real Estate and Facilities
Global project team leader that directed strategic development, implementation, and delivery of Global Workplace Strategies that transformed cultures, facilities, and operations; while saving real estate costs across the Americas affecting over 3,000
employees. Successfully lead all change management activities for Navy yard Project – the relocation of 1,300 employees from 800,000 sq. ft. traditional office space to 200,000 sq. ft. (100% unassigned space) in Philadelphia, PA. Project was delivered on time, under budget and saved $25 Million/year.
Managed senior leadership alignment, Pilot Program, Design & Programming, Employee Engagement & Preparation, IT, communications, Move Logistics and Decommission.
Successfully led managed multiple workplace transformation projects through global cross-functional team members that delivered effective change effectiveness in all Workplace projects.
championed, developed, influenced key relationships including business senior leaders, hR, communications, IT and other internal partners that built buy-in and change capability.
Developed a well-facilitated process of organization design capability/preparedness with a clear understanding of budget, stakeholders, organizational factors/goals, barriers and culture in order to develop and implement a more effective Program.
Expertly developed an enhanced change management program for R&D division affecting 11,0000 global employees working in office and laboratory spaces.Projectinitiativein2014andwasscheduledfor2017-2020completion.
Effectively managed all Design activities to comply with Workplace Strategy standards, studied work patterns and advised external architects, business leads, and project team. Duties included scope development input, programming & test-fits, architect selection/approval, furniture selection, ergonomics, interiors, and approval of drawings/workspaces.
TIM yENDELL
Royal Bank of Scotland, Scotland Head of RBS Choice & Design Location & Property Strategy
Tim is the head of RbS choice & Design where he leads the bank’s global cultural change initiative for workplace and working pattern flexibility. The design and development of ‘destination’ workplaces, where people go to collaborate and
innovate is a key element, and Tim is leading this move away from the more traditional offices that have become associated with large organisations and is fundamentally changing how people think about the workplace. by continually seeking to understand the future of work and the workplace, Tim has been able to develop a strategy that not only delivers customer and employee benefits but also optimises the use of RbS’ real estate portfolio by reducing the amount of office space needed, along with the associated costs. Tim holds a bA (hons) degree in Interior Design from the Edinburgh college of Art and is a member of the Association for Project Managers (MAPM) and the british Institute of facilities Management (MbIfM).
email: [email protected], www.flemingeurope.com
booking line: tel: + 36 1411 1842, fax: + 36 1411 1841
cAROLA hOPNN Group-ING Group, NetherlandsSenior Workplace Strategy Expert
carola is lead consultant Workplace Strategy at NN Group (formerly ING Insurance). She has over 15 years of experience in developing and managing workspace and retail design concepts for ING Group’s corporate real estate in the Netherlands. Over the past four years she successfully implemented alternative workplace strategies for Nationale-Nederlanden, the “NNWayofWorking”.As member of a team of fM, hR, IT and branding specialists, she implemented over 35,000 sqm of innovative workspaces, among them open plan floors, corporate restaurants, work lounges and meeting centers. She worked with NN branding in developing interior guidelines and is currently responsible for all design activities for NN Group headquarters.complementing her training as an interior designer, is her passion for creating not only practical and comfortable but also sustainable working and living environments.carola recently completed her Master in Work Space Design at IE business School in Madrid and the Royal college of Art in London.
MARK LEvyAirBnB, US
Global Head of Employee Experience
Mark Levy is a seasoned human Resources Leader who has chosen to work for big hearted companies and focus on how he and his team can unleash the talents and interests of a company’s employees. he has worked with several iconic global brands partnering with business leaders to support their human resource needs including innovative ways to create a learning organization and ensure a balanced approach to work and life. In addition, In addition, Mark has been actively involved in helping companies like Levi Strauss & company, Gap Inc and Airbnb enable their employees to help those less fortunate through volunteering programs and community involvement. Mark is currently the Global head of Employee Experience for Airbnb which includes the typical hR functions in addition to Global citizenship, Real Estate & facilities, food and a Group called Ground control who focus on bringing the culture to life, including through the work environment.Mark has his JD/MbA from the university of colorado, though chose to leave the practice of law to focus his career on helping companies to do the right thing and to attract, develop, engage and retain great diverse talent.
ARON hARvEy AirBnB, US
Environments Design LeadAaron Taylor harvey is a strong advocate for designing in the 3rd and 4th dimension, he believes architecture should build personal narrative and transform the everyday not just look good in photos. After 4 years of running Myriad harbor, a design studio focused primarily on commercial interiors, Aaron Taylor harvey and Rachael yu co-founded the Airbnb Environments team in april 2014.Aaron functions as the Environments Design Lead for Airbnb, primarily working to link culture + facilities into an ongoing meaningful and effective workspace experience. Environments combines research with the core values of the company to produce a unique physical platform for non-physical work.In addition to workspace design Aaron has designed 3 very large multi-day events for Airbnb. These events facilitate, work, play, learning and communication amongst employees and users. They aren't conferences they are happenings.he earned a bachelors degree in cinema from San francisco State university and a Masters of Architecture from california college of the Arts. between the two degrees he was in a rock band named Western in LA, which contributed to his belief in chasing the simple to the spectacular. he was an adjunct professor at california college of the Arts from 2010-2014 in the Architecture Department and first year core.
email: [email protected], www.flemingeurope.com
booking line: tel: + 36 1411 1842, fax: + 36 1411 1841