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Workshop on Research and Technological Development for Information Society Technologies Applied to Transport and Tourism Bruxelles 24 May 2000 Andrea Nicolai T6 [email protected] The Intelligent Environment and Interoperability of Tourism information systems and value added services

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Workshop on Research and Technological Development for Information Society

Technologies Applied to Transport and Tourism

Bruxelles 24 May 2000

Andrea Nicolai

T6

[email protected]

The Intelligent Environment and Interoperability

of Tourism information systems and value added services

2

The (In)Visible Revolution

Convergence

Market speed

Infomobility

Interoperability

Convergence

Market speed

Infomobility

Interoperability

3

Three models of computing

From ‘50Disk centric computing

DBMSSpreadsheetWordProcessor

Disk OS’s

Device Drivers(disk, tape, serial)

From 1980’sNet- CentricComputing

Java2 EE/ EJBHTTP+ JavaSMTP

TCP / IP

Network Devices(3Com, Cisco, ...)

Emerging nowObject- centricComputing

ApplicationsCoordinatingObjects

Objects + Agents

Devices / Basic and VA Servicesimplemented asobjects

4

The 21st Century Computing

Reliable (almost……)

Pervasive

Immersive

“The world of the future is the world of personal networks” Bill Joy

Reliable (almost……)

Pervasive

Immersive

“The world of the future is the world of personal networks” Bill Joy

5

Market Terrain 2000 - 2010

Convergence: Computers, Communication, Consumer Electronics, Content, Services

Data Communication has largely bypassed voice traffic in 2000

E-Commerce Business volume $xyz Bn by 2002

By 2008 an average adult will daily consume - 2700 calories of food- 3 liters of fluid- 30 GB of digital information

Convergence: Computers, Communication, Consumer Electronics, Content, Services

Data Communication has largely bypassed voice traffic in 2000

E-Commerce Business volume $xyz Bn by 2002

By 2008 an average adult will daily consume - 2700 calories of food- 3 liters of fluid- 30 GB of digital information

6

New DevicesIs the PC dead?

7

Access Methods

The Future of The Future of E-BusinessE-Businessis all aboutis all about

CONVERGENCECONVERGENCE

Service federation

Spontaneous Networking

Devices connect

themselves

Data exchange

Service access

VAS creation

Darwinian evolution

Digital eco system

8

Market speed up

Online travel agency sales will increase from an estimated 250,000 euro to a projected 1.1 billion euro this year in Europe

11 European air carrier announced today plans to create the first European online travel agency.

From a relation vendor/buyers to providers/users Where SMTE’s stand in the arena? What is US online travel's future in Europe?

- is competing with travel agencies that have been building their brands for more than 200 years.

Online travel agency sales will increase from an estimated 250,000 euro to a projected 1.1 billion euro this year in Europe

11 European air carrier announced today plans to create the first European online travel agency.

From a relation vendor/buyers to providers/users Where SMTE’s stand in the arena? What is US online travel's future in Europe?

- is competing with travel agencies that have been building their brands for more than 200 years.

9

Dynamics in On line tourism

Technology presses traditional channels New entrants: airlines as one stop shop New entrants: new intermediaries (PriceLine) New ways of running the business (based on e-services) Technology now is entering in the destination (EU value

added) E-services introduced Chapter 2 of the Internet from the current “do-it-yourself” to a “do-it-for-you” model The successful company of 2025 will have no HQ, own no

IT and will have one-tenth the fixed assets it has today It’s most vital competitive resource will be the emotional

added value it has built with its customers

10Single service portal will disappear

11

mCommerce velocity! (Western Europe)

0

5000

10000

15000

20000

25000

30000

35000

40000

45000

50000

1999 2000 2001 2002 2003 2004

mCommerce users (000) mCommerce revenues ($000)

0

5000000

10000000

15000000

20000000

25000000

30000000

35000000

40000000

1999 2000 2001 2002 2003 2004

Source: International Data Corporation, 2000

12

The growth of metadata on the Internet ...

13

Obstacles to large scale Tourism Markets

Ontology is a central issue for the development of Internet commerce systems

Interoperability problems are acute in the sector where a large number of partners attempt to agree and define the standards/specification for interoperation- … and this was just for DATA! what when we face

with the raise of e-services interoperability ????

14

Obstacles to common Tourism Market

Standards/Specification is difficult to achieve in the tourism domain

In addition: - Describing tourism organisations, their

products & services, separately and in combination, and the interactions between them is a formidable task.

- Impossible to establish, a priori, rules (technical or procedural) governing participation in an electronic marketplace

Standards/Specification is difficult to achieve in the tourism domain

In addition: - Describing tourism organisations, their

products & services, separately and in combination, and the interactions between them is a formidable task.

- Impossible to establish, a priori, rules (technical or procedural) governing participation in an electronic marketplace

15

Comparison Java and XML

XML is a structured programming- Language indipendent, data dependent- Data centric manipulation varying per system- Meaning + Integrity + Interoperability by

convention only Java is “object oriented”

- Language dipendent, data independent- Object include code and data- Java and Java VM allows object to be mobile- Meaning + Integrity + Interoperability by

construction!

XML is a structured programming- Language indipendent, data dependent- Data centric manipulation varying per system- Meaning + Integrity + Interoperability by

convention only Java is “object oriented”

- Language dipendent, data independent- Object include code and data- Java and Java VM allows object to be mobile- Meaning + Integrity + Interoperability by

construction!

16

From B2B to S2S (Service to Service)

Java

.. Connecting computers, people and services

XML

Process ControlIntelligent EnvironmentSmart ProductsDynamic service federation

17

FETISH Initiative

Virtually everything can be added as a Value Added Service

18

The Power of Fetish approach

Enables a new way to build and deploy software application and device

Introduces the concept of services that can be easily connected to a network and used and shared without configuration

Dynamic distributed systems are now possible, goal is to lose control over the network

Building a shared ontology for services interoperability (almost an impossible task!)

Enables a new way to build and deploy software application and device

Introduces the concept of services that can be easily connected to a network and used and shared without configuration

Dynamic distributed systems are now possible, goal is to lose control over the network

Building a shared ontology for services interoperability (almost an impossible task!)

19

Anyone, Anywhere,Anytime, on Anything

Planned Static Brittler

Planned Static Brittler

Dynamic Spontaneou

s Resilient

Dynamic Spontaneou

s Resilient

Existing Tourism Networks

New Tourism Networks

Fetish technology extends the power of O.O. by bringing simplicity and mobility to

networking. Services communicate with one another

anywhere, anytime

20

Description

The valuable objective of FETISH:

- to turn the fragmented tourism information systems and the IST-based value-added services into a federated wide tourist network - making it easy for consumers and business travellers access a central source of European resources and services.

The vision:- to be a leading supplier of distributed service solutions,

that will provide tourism information and service integration. By using the an object oriented architecture, FETISH gives to EC projects a real competitive advantage on the market.

The valuable objective of FETISH:

- to turn the fragmented tourism information systems and the IST-based value-added services into a federated wide tourist network - making it easy for consumers and business travellers access a central source of European resources and services.

The vision:- to be a leading supplier of distributed service solutions,

that will provide tourism information and service integration. By using the an object oriented architecture, FETISH gives to EC projects a real competitive advantage on the market.

21

Fetish Vision

Jini community has considered Fetish the third largest world Jini project (with US Navy, Ford !)Fetish is now a world reference case

22

E-EuropeTargets

Ensure that the remaining e-commerce-related directives are in place

Encourage alternative consumer redress mechanisms and online dispute settlement

Launch a campaign to help SMEs go digital Traffic and travel planning information services to cover 50%

of larger cities within 2002

Integrated approach is needed at local/regional level- (link with: strucutural funds, national initiatives….)

Ensure that the remaining e-commerce-related directives are in place

Encourage alternative consumer redress mechanisms and online dispute settlement

Launch a campaign to help SMEs go digital Traffic and travel planning information services to cover 50%

of larger cities within 2002

Integrated approach is needed at local/regional level- (link with: strucutural funds, national initiatives….)

23

THANK YOU!!!</QandA>

Contact:Andrea Nicolai

T6Via Genova 3000184 Roma

Contact:Andrea Nicolai

T6Via Genova 3000184 Roma

Tel +39 06 47823286Fax +39 06 47882798Email: [email protected]