workshop on regulatory practices wto geneva, 11 april 2011
DESCRIPTION
The Internal Market Information (IMI) System – Better communication, better service. Workshop on Regulatory Practices WTO Geneva, 11 April 2011 Wiebke Pankauke, European Commission, DG Internal Market and Services. Why develop an IT tool for cooperation?. - PowerPoint PPT PresentationTRANSCRIPT
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Workshop on Regulatory PracticesWorkshop on Regulatory PracticesWTO Geneva, 11 April 2011WTO Geneva, 11 April 2011
Wiebke Pankauke, European Commission, Wiebke Pankauke, European Commission, DG Internal Market and ServicesDG Internal Market and Services
The Internal Market Information The Internal Market Information (IMI) System – (IMI) System –
Better communication, better serviceBetter communication, better service
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• In order to facilitate mobility, more In order to facilitate mobility, more and more EU legislation requires and more EU legislation requires cooperation between Member cooperation between Member StatesStates
• Adopting legal texts is only the Adopting legal texts is only the first stepfirst step
• Need to put cooperation into Need to put cooperation into practicepractice
• Challenge particularly in complex Challenge particularly in complex areas (example EU Services areas (example EU Services Directive) Directive)
Why develop an IT tool for cooperation?Why develop an IT tool for cooperation?
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BGBGCSCS
DADA
DEDE
ETET
ELEL
ENEN
ESES
FRFR
ITIT
LVLVLTLTGAGA
HUHU
MTMT
NLNL
PLPL
PTPT
RORO
SKSK
SLSL
FIFI
SVSVNONO
ISIS
LILI
A web-based tool for A web-based tool for information information exchange exchange between public between public authorities at all authorities at all levels levels
Secure and data Secure and data protection friendly protection friendly
In all EU languages In all EU languages
Easily adaptable to Easily adaptable to different policy different policy areasareas
What is IMI?What is IMI?
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IMI addresses obstacles to cooperationIMI addresses obstacles to cooperation
Language barriers – 23 official EU languagesLanguage barriers – 23 official EU languages
Lack of clearly identified partners in other Lack of clearly identified partners in other countriescountries
Different administrative structures and Different administrative structures and culturescultures
Lack of procedures for cross-border Lack of procedures for cross-border cooperationcooperation
Multilingual interface, pretranslated questions and Multilingual interface, pretranslated questions and answersanswers
Searchable database of Searchable database of authoritiesauthorities
Flexible set-up to reflect administrative realitiesFlexible set-up to reflect administrative realities
Agreed workflows, tracking mechanism Agreed workflows, tracking mechanism
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Secure access through the IMI websiteSecure access through the IMI website
AccessAccess only with only with usernameusername - - password password - - security codesecurity code
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IMI blends into any existing administrative IMI blends into any existing administrative structurestructure
European Commission ( IMI Administration and Helpdesk)
Member State 1Member State 2
National IMI Coordinator
National IMI Coordinator
Delegated IMI Coordinators
Competent Authorities
Competent Authorities
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• Today used for professional qualifications and Today used for professional qualifications and servicesservices
• More than 6000 authorities registeredMore than 6000 authorities registered
• 160 requests for information per month160 requests for information per month
• 58% answered within two weeks58% answered within two weeks
Facts and figuresFacts and figures
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• Faster replies from Faster replies from authoritiesauthorities
• Less need to produce Less need to produce translations of documents translations of documents
• Less rejections of applications Less rejections of applications due to lack of informationdue to lack of information
How does IMI help citizens and businesses?How does IMI help citizens and businesses?
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• Establishing a large network of very different Establishing a large network of very different authorities and keeping it alive is a challengeauthorities and keeping it alive is a challenge
Lessons learnedLessons learned
• Involving Member State actors as coordinators Involving Member State actors as coordinators allows decentralised management of the networkallows decentralised management of the network
• Using IMI is easy, but mindset and habits need to Using IMI is easy, but mindset and habits need to changechange
• Continuous follow-up and training necessaryContinuous follow-up and training necessary
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IMI as a toolbox for administrative cooperationIMI as a toolbox for administrative cooperation
• New policy areasNew policy areas
• New functionalityNew functionality
• Links with existing systemsLinks with existing systems
Cheaper and faster than building new tailored Cheaper and faster than building new tailored systems, exploiting synergiessystems, exploiting synergies
Expanding IMIExpanding IMI
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or consult the IMI website:http://ec.europa.eu/imi-net
For further information contact:[email protected]