workshop on organizational learning

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Organizational Learnin Strategies and Approaches: Date: 22 October 2014 (Wednesday) Time: 2:30-5:30pm Venue: The Hong Kong Polytechnic University • In Part I of this workshop you will hear directly from the former Chief Knowledge Officer (CKO) of the who will share the OL strategies and approaches that led to MAKE recognition. • Part II, tools that you can immediately apply for results will be introduced and detailed. Effectively applied in and emerging from these tools empower decision-makers at all levels of the organization, directly impacting the quality of organizational decision-making. They fall into the areas of: Facilitating Knowledge Flows (example, Relationship Network Management); Before/During/After Action Learning (examples, Continuous Improvement Review and Interrupted Case Study); and Knowledge Capacities (examples, Shifting Frames of Reference and Engaging Tacit Knowledge). • In the context of Organizational Learning and Knowledge Management, the Drs. (squared) will open the floor and offer their expertise to help solve real-life problems in your organizations. Participants in the workshop are invited to hand in their issues of concern prior to the workshop (can be anonymous), or INTRODUCTION Specifically noted for leadership in implementing knowledge- based programs and its emphasis on organizational learning, in 2001 the U.S. Department of the Navy (DoN) was the first government organization to be designated among the top ten “Most Admired Knowledge Enterprises” in the world. Following an in- depth case study in 2005, the editor of Inside Knowledge described the DoN program as “the most comprehensive and far- reaching knowledge management initiative ever attempted anywhere in the world.” CONTENT In Part I of this workshop, you will hear directly from the former Chief Knowledge Officer (CKO) of the DoN who will share the OL strategies and approaches that led to MAKE recognition. In Part II, tools that you can immediately apply for results will be introduced and detailed. Effectively applied in and emerging from DoN successes, these tools empower decision- makers at all levels of the organization, directly impacting the quality of organizational decision-making. They fall into the areas of: Facilitating Knowledge Flows (example, Relationship Network Management); Before/During/After Action Learning (examples, Continuous Improvement Review and Interrupted Case Study); and Knowledge Capacities (examples, Shifting Frames of Reference and Engaging Tacit Knowledge). In Part III, in the context of Organizational Learning and Knowledge Management, the speaker and the facilitator will open the floor and offer their expertise to help solve real- life problems in your organizations. Participants in the workshop are invited to hand in their issues of concern prior to the workshop (can be anonymous), or bring them up during the workshop as time permits. Things to be learnt from Department of Navy, US

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In Part I of this workshop, you will hear directly from the former Chief Knowledge Officer (CKO) of the DoN who will share the OL strategies and approaches that led to MAKE recognition.  In Part II, tools that you can immediately apply for results will be introduced and detailed. Effectively applied in and emerging from DoN successes, these tools empower decision-makers at all levels of the organization, directly impacting the quality of organizational decision-making.  They fall into the areas of:  Facilitating Knowledge Flows (example, Relationship Network Management); Before/During/After Action Learning (examples, Continuous Improvement Review and Interrupted Case Study); and Knowledge Capacities (examples, Shifting Frames of Reference and Engaging Tacit Knowledge).  In Part III, in the context of Organizational Learning and Knowledge Management, the speaker and the facilitator will open the floor and offer their expertise to help solve real-life problems in your organizations.  Participants in the workshop are invited to hand in their issues of concern prior to the workshop (can be anonymous), or bring them up during the workshop as time permits.

TRANSCRIPT

Page 1: Workshop on organizational learning

Organizational Learning Strategies and Approaches:

Date: 22 October 2014 (Wednesday)Time: 2:30-5:30pmVenue: The Hong Kong Polytechnic University

• In Part I of this workshop you will hear directly from the former Chief Knowledge Officer (CKO) of the who will share the OL strategies and approaches that led to MAKE recognition.

• Part II, tools that you can immediately apply for results will be introduced and detailed. Effectively applied in and emerging from these tools empower decision-makers at all levels of the organization, directly impacting the quality of organizational decision-making. They fall into the areas of: Facilitating Knowledge Flows (example, Relationship Network Management); Before/During/After Action Learning (examples, Continuous Improvement Review and Interrupted Case Study); and Knowledge Capacities (examples, Shifting Frames of Reference and Engaging Tacit Knowledge).

• In the context of Organizational Learning and Knowledge Management, the Drs. (squared) will open the floor and offer their expertise to help solve real-life problems in your organizations. Participants in the workshop are invited to hand in their issues of concern prior to the workshop (can be anonymous), or bring them up during the workshop as time permits.

INTRODUCTION

Specifically noted for leadership in implementing knowledge-based programs and its emphasis on organizational learning, in 2001 the U.S. Department of the Navy (DoN) was the first government organization to be designated among the top ten “Most Admired Knowledge Enterprises” in the world. Following an in-depth case study in 2005, the editor of Inside Knowledge described the DoN program as “the most comprehensive and far-reaching knowledge management initiative ever attempted anywhere in the world.”

CONTENT

In Part I of this workshop, you will hear directly from the former Chief Knowledge Officer (CKO) of the DoN who will share the OL strategies and approaches that led to MAKE recognition.

In Part II, tools that you can immediately apply for results will be introduced and detailed. Effectively applied in and emerging from DoN successes, these tools empower decision-makers at all levels of the organization, directly impacting the quality of organizational decision-making. They fall into the areas of: Facilitating Knowledge Flows (example, Relationship Network Management); Before/During/After Action Learning (examples, Continuous Improvement Review and Interrupted Case Study); and Knowledge Capacities (examples, Shifting Frames of Reference and Engaging Tacit Knowledge).

In Part III, in the context of Organizational Learning and Knowledge Management, the speaker and the facilitator will open the floor and offer their expertise to help solve real-life problems in your organizations. Participants in the workshop are invited to hand in their issues of concern prior to the workshop (can be anonymous), or bring them up during the workshop as time permits.

Things to be learnt from Department of Navy, US

Page 2: Workshop on organizational learning

Please register online at http://kmirc.ise.polyu.edu.hk/events.php

HK$700 (Regular fee)HK$560 (KMIRC members)Medium of Instruction: English

REGISTRATION

Enquiries: Miss Autumn Lin (3400 3158), [email protected]

Professor W.B. LEEChair Professor and DirectorKnowledge Management and Innovation Research Centre

Prof. Lee established the Knowledge Solution Laboratory in the PolyU-Microsoft Enterprise Systems Centre, the first of its kind in Hong Kong and has pioneered research and practice of KM in Hong Kong for various industrial sectors which include manufacturing, trading, public utilities, various government departments and health care. He is currently the chief editor of the International Journal of Knowledge and Systems Science, co-Editor of the Journal of Information and Knowledge Management Systems, and associate editor of the International Journal of Learning and Intellectual Capital and Learning. His research interest includes manufacturing technology and strategy, knowledge management, organizational learning, intellectual capital-based management and open service innovation.

Dr. Alex BennetFormer Chief Knowledge Officer, U.S. Department of the Navy Professor at Bangkok University’s Institute of Knowledge and Innovation Management

Dr. Alex Bennet is Professor, Knowledge and Innovation Management, at Bangkok University and Visiting Professor at Rotterdam University in the Netherlands. She is the former Chief Knowledge Officer and Deputy Chief Information Officer for Enterprise Integration of the U.S. Department of the Navy, simultaneously serving as internal consultant for the U.S. government and Co-Chair of the Federal Knowledge Management Working Group. Dr. Bennet led innovative Navy and Marine Corps enterprise knowledge technology and information management efforts that transformed the DON as it entered the 21st century. “Her singular mastery of the complexities of this vital force multiplier function effected unequaled advances in DON’s operations.” Dr. Bennet is Co-Founder/Director of the Mountain Quest Institute located in the Allegheny Mountains of West Virginia focused on achieving growth and understanding through quests for knowledge, consciousness and meaning. Dr. Bennet has authored hundreds of papers and co-authored five books with her partner Dr. David Bennet. She has degrees in Human and Organizational Systems, Human Development, Management for Organizational Effectiveness, English Literature and Marketing; serves on multiple international advisory boards and committees, keynotes around the world.

SPEAKER

FACILITATOR