workshop 3. overview of workshop 3 today we will explore how the following processes can inform...
TRANSCRIPT
Foundation of Nursing Studies in partnership with the Burdett Trust for Nursing
Patients First: Supporting nurse led innovation in practice
Workshop 3
Overview of Workshop 3Today we will explore how the followingprocesses can inform improvements in
practice:
Enabling the participation of staff and service users
FacilitationEvaluationAction planning for the next steps
Person-centred cultures
Faci
litat
ed a
ctiv
e
lear
ning
Authentic
engagement
Practice Development Model
DefinitionsParticipation- share or take part
Involvement-cause a person to participate or share
Engagement-the act or state of engaging or being engaged
Oxford Dictionary
Model of ParticipationDoing the project together - service users
are jointly responsible for the projectDoing most of the project - service users
are involved in most parts of the project Doing some of the project - service users
carry out parts of the evaluation or data collection
Discussion about project - service users are involved in the design of the project and some of the key issues it covers
Consultation - service users are asked about pre-determined issues
One-way information – service users know the results of the project
(Adapted from a Charities Evaluation Service Model)
The London Bus Tour Guide
What is the role of the tour guide?
What are the duties and responsibilities of the tour guide?
What are the characteristics, skills, knowledge and behaviours that are needed?
Getting going with facilitation1.Getting to know you each otherBeing authentic2.Active listeningTeam membersPatients and families3.Giving and receiving feedback 4.Enabling questionsEncourage reflectionOpen questions and do not make assumptions
Evaluation of participationProcesses-What processes are there for participation?-How and what are people experiencing?-What are people gaining by participating?-How will we use this to evaluate our project?
Outcomes-what outcomes are there for participation?-What evidence do you have for these outcomes?-How will you use this information to evaluate our project?