workshop 1 - j rhoades - atmia us... · san diego louisville. divisions in: cash handling service...

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Cash Management

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Page 1: Workshop 1 - J Rhoades - ATMIA US... · SAN DIEGO LOUISVILLE. Divisions in: CASH HANDLING SERVICE SUPPORT ELECTRONIC SURVEILLANCE OFFICE PRODUCTS About. About AWARD WINNING ... •Emerging

Cash Management

Page 2: Workshop 1 - J Rhoades - ATMIA US... · SAN DIEGO LOUISVILLE. Divisions in: CASH HANDLING SERVICE SUPPORT ELECTRONIC SURVEILLANCE OFFICE PRODUCTS About. About AWARD WINNING ... •Emerging

About

CHICAGO

Primary Offices Near:

LOUISVILLESAN DIEGO

Page 3: Workshop 1 - J Rhoades - ATMIA US... · SAN DIEGO LOUISVILLE. Divisions in: CASH HANDLING SERVICE SUPPORT ELECTRONIC SURVEILLANCE OFFICE PRODUCTS About. About AWARD WINNING ... •Emerging

Divisions in:CASHHANDLING

SERVICESUPPORT

ELECTRONICSURVEILLANCE

OFFICEPRODUCTS

About

Page 4: Workshop 1 - J Rhoades - ATMIA US... · SAN DIEGO LOUISVILLE. Divisions in: CASH HANDLING SERVICE SUPPORT ELECTRONIC SURVEILLANCE OFFICE PRODUCTS About. About AWARD WINNING ... •Emerging

About

AWARDWINNINGSOFTWAREDEVELOPER

Page 5: Workshop 1 - J Rhoades - ATMIA US... · SAN DIEGO LOUISVILLE. Divisions in: CASH HANDLING SERVICE SUPPORT ELECTRONIC SURVEILLANCE OFFICE PRODUCTS About. About AWARD WINNING ... •Emerging

About Solutions Provider andInnovator in:

SMART SAFES

KIOSK

CASH DISPENSING

Page 6: Workshop 1 - J Rhoades - ATMIA US... · SAN DIEGO LOUISVILLE. Divisions in: CASH HANDLING SERVICE SUPPORT ELECTRONIC SURVEILLANCE OFFICE PRODUCTS About. About AWARD WINNING ... •Emerging

About

OVER 450 EMPLOYEES

SERVICE NETWORKSUPPORTING 360,000+INSTALL BASE

TRADITIONAL SAFEMARKET LEADER

OVER 60 YEARS EXPERIENCEIN DELIVERING SOLUTIONS TO COMPANIES WHO HANDLE CASH

Page 7: Workshop 1 - J Rhoades - ATMIA US... · SAN DIEGO LOUISVILLE. Divisions in: CASH HANDLING SERVICE SUPPORT ELECTRONIC SURVEILLANCE OFFICE PRODUCTS About. About AWARD WINNING ... •Emerging

CONVENIENCE OTHERRETAIL CONVENIENCE OTHER

What Are Our Customers andProspects Telling Us?

Page 8: Workshop 1 - J Rhoades - ATMIA US... · SAN DIEGO LOUISVILLE. Divisions in: CASH HANDLING SERVICE SUPPORT ELECTRONIC SURVEILLANCE OFFICE PRODUCTS About. About AWARD WINNING ... •Emerging

What Are Our Customers andProspects Telling Us?

The Good News:

And it will remain a huge part of the payments landscapein the US and abroad for the foreseeable future.

CASH IS STILL KING

Page 9: Workshop 1 - J Rhoades - ATMIA US... · SAN DIEGO LOUISVILLE. Divisions in: CASH HANDLING SERVICE SUPPORT ELECTRONIC SURVEILLANCE OFFICE PRODUCTS About. About AWARD WINNING ... •Emerging

What Are Our Customers andProspects Telling Us?

Cash volumes still represent the majority of payments in the US below $50 USD and the plurality below $100 USD. Additional cash in circulation continues to grow in themid-high single digits.

Cash usage globally dwarfsother payment vehicles by nearly 5:1 globally.

While the cost of cash payments has increased slightly over the last few years, it is exceeded by the cost of other payment forms.

Concerns about the security of data around electronic payments is just now starting to impact payment preferences in the developed markets.

Page 10: Workshop 1 - J Rhoades - ATMIA US... · SAN DIEGO LOUISVILLE. Divisions in: CASH HANDLING SERVICE SUPPORT ELECTRONIC SURVEILLANCE OFFICE PRODUCTS About. About AWARD WINNING ... •Emerging

What Are Our Customers andProspects Telling Us?

Similarities: Differences:PAYMENT PREFERENCES< $50 Cash is majority

$51 ‐ $99            Cash is plurality

> $100  Card/Electronic

• Net users vs. net depositors• Denominational needs• CIT needs• Labor allocations for cash handling

PHYSICAL CASH FLOW

Access control

Focus on physical security

Robbery/theft avoidance

Accountability

Page 11: Workshop 1 - J Rhoades - ATMIA US... · SAN DIEGO LOUISVILLE. Divisions in: CASH HANDLING SERVICE SUPPORT ELECTRONIC SURVEILLANCE OFFICE PRODUCTS About. About AWARD WINNING ... •Emerging

Market Map:A Breakdown by Segment

CURRENT MARKETOFFERINGS

NEW OR EMERGINGOFFERINGS

RETAILAccess Control Only

Coin Recycling (Large)

Coin Recycling (Small)

Flat Note Dispense (Large)

Flat Note Dispense (Small)

Loose Coin Dispense

Note Recycling (Large)

Note Recycling (Small)

Rolled Coin Dispense

Small Footprint Validation

Standard Validation (MEI)

Hi‐Speed Validation

FUNCTIONALITY SMALL FOOTPRINT/SPECIALTY

LARGE FOOTPRINT/BIG BOX

PETROLEUM/CONVENIENCE

Page 12: Workshop 1 - J Rhoades - ATMIA US... · SAN DIEGO LOUISVILLE. Divisions in: CASH HANDLING SERVICE SUPPORT ELECTRONIC SURVEILLANCE OFFICE PRODUCTS About. About AWARD WINNING ... •Emerging

Market Map:A Breakdown by Segment

CURRENT MARKETOFFERINGS

NEW OR EMERGINGOFFERINGS

PETROLEUMCONVENIENCE Access Control Only

Coin Recycling (Large)

Coin Recycling (Small)

Flat Note Dispense (Large)

Flat Note Dispense (Small)

Loose Coin Dispense

Note Recycling (Large)

Note Recycling (Small)

Rolled Coin Dispense

Small Footprint Validation

Standard Validation (MEI)

Hi‐Speed Validation

FUNCTIONALITY SMALL FOOTPRINT LARGE FOOTPRINT/TRAVEL CENTER

Page 13: Workshop 1 - J Rhoades - ATMIA US... · SAN DIEGO LOUISVILLE. Divisions in: CASH HANDLING SERVICE SUPPORT ELECTRONIC SURVEILLANCE OFFICE PRODUCTS About. About AWARD WINNING ... •Emerging

Market Map:A Breakdown by Segment

CURRENT MARKETOFFERINGS

NEW OR EMERGINGOFFERINGS

RESTAURANTAccess Control Only

Coin Recycling (Large)

Coin Recycling (Small)

Flat Note Dispense (Large)

Flat Note Dispense (Small)

Loose Coin Dispense

Note Recycling (Large)

Note Recycling (Small)

Rolled Coin Dispense

Small Footprint Validation

Standard Validation (MEI)

Hi‐Speed Validation

FUNCTIONALITY QSR CASUAL/FAST FOOD

Page 14: Workshop 1 - J Rhoades - ATMIA US... · SAN DIEGO LOUISVILLE. Divisions in: CASH HANDLING SERVICE SUPPORT ELECTRONIC SURVEILLANCE OFFICE PRODUCTS About. About AWARD WINNING ... •Emerging

Market Map:A Breakdown by Segment

CURRENT MARKETOFFERINGS

NEW OR EMERGINGOFFERINGS

OTHERAccess Control Only

Coin Recycling (Large)

Coin Recycling (Small)

Flat Note Dispense (Large)

Flat Note Dispense (Small)

Loose Coin Dispense

Note Recycling (Large)

Note Recycling (Small)

Rolled Coin Dispense

Small Footprint Validation

Standard Validation (MEI)

Hi‐Speed Validation

FUNCTIONALITY MUNICIPAL HOSPITALITY SERVICE

Page 15: Workshop 1 - J Rhoades - ATMIA US... · SAN DIEGO LOUISVILLE. Divisions in: CASH HANDLING SERVICE SUPPORT ELECTRONIC SURVEILLANCE OFFICE PRODUCTS About. About AWARD WINNING ... •Emerging

Market Map:A Breakdown by Segment

Observations

Deposit only solutions (e.g. “Smart Safes”)have been availablefor some time.

Growing at a steadyrate but certainly underpenetrated (12-15%)

1

• More data-driven business intelligence

• Emerging IOT strategies for retailers and service providers of all sizes

• More connection to CITs and FIs

Emerging Needs

2Changing payments environmentin the US

3

Page 16: Workshop 1 - J Rhoades - ATMIA US... · SAN DIEGO LOUISVILLE. Divisions in: CASH HANDLING SERVICE SUPPORT ELECTRONIC SURVEILLANCE OFFICE PRODUCTS About. About AWARD WINNING ... •Emerging

Deciding Factors

SMART SAFE• Mixed Management

Responsibility• Need for

Accountability• Moderate Theft

Threat• CIT / FI Treasury

Offering

RECYCLER• Dedicated Cash Staff• High Volume Cash

Cycle • Denominational Needs• Moderate –Low

External Theft Threat

TRADITIONAL SAFE• Lower Cash Volume• Higher External Threat• Less appetite for

operational information• Perception of low cost

Page 17: Workshop 1 - J Rhoades - ATMIA US... · SAN DIEGO LOUISVILLE. Divisions in: CASH HANDLING SERVICE SUPPORT ELECTRONIC SURVEILLANCE OFFICE PRODUCTS About. About AWARD WINNING ... •Emerging

CONVENIENCE

RETAIL

OTHER

Emerging Trends

FINANCIAL INSTITUTIONS• More SLAs • Uptime requirements similar to ATMs • Treasury Data– Denominational Breakdown– Security - SAR / CTR Data Capture

1

2 CASH-IN-TRANSIT CARRIERS• Passive Alerts • Uptime

3 END-USERS/RETAILERS• Passive Alerts • Integration IoT Strategy• Electronic Security/Surveillance Integration• Service & SLA Performance

Page 18: Workshop 1 - J Rhoades - ATMIA US... · SAN DIEGO LOUISVILLE. Divisions in: CASH HANDLING SERVICE SUPPORT ELECTRONIC SURVEILLANCE OFFICE PRODUCTS About. About AWARD WINNING ... •Emerging

EXECUTIVE USER: Enterprise Level Dashboard, Treasury Reporting

MANAGEMENT USER: Store / District Level Dashboard, Deposit and Sales Reporting, Loss Prevention, Training & Utilization Reports, Audits

OPERATIONAL USER: Daily Deposit Information, User Reports, Point of Sale Reconciliation

Emerging Trends

DataRepositoryAnd Remote

Control

Business Intelligence (“BI”):The ability to produce information for an end user about their activities, allowing them to make business decisions based on current and historical information.

PRODUCT OF

• Safe configurations• Patch deployment• Software enhancements• New functionality• Quality data and

performance metrics