workshop 1 - j rhoades - atmia us... · san diego louisville. divisions in: cash handling service...
TRANSCRIPT
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Cash Management
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About
CHICAGO
Primary Offices Near:
LOUISVILLESAN DIEGO
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Divisions in:CASHHANDLING
SERVICESUPPORT
ELECTRONICSURVEILLANCE
OFFICEPRODUCTS
About
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About
AWARDWINNINGSOFTWAREDEVELOPER
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About Solutions Provider andInnovator in:
SMART SAFES
KIOSK
CASH DISPENSING
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About
OVER 450 EMPLOYEES
SERVICE NETWORKSUPPORTING 360,000+INSTALL BASE
TRADITIONAL SAFEMARKET LEADER
OVER 60 YEARS EXPERIENCEIN DELIVERING SOLUTIONS TO COMPANIES WHO HANDLE CASH
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CONVENIENCE OTHERRETAIL CONVENIENCE OTHER
What Are Our Customers andProspects Telling Us?
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What Are Our Customers andProspects Telling Us?
The Good News:
And it will remain a huge part of the payments landscapein the US and abroad for the foreseeable future.
CASH IS STILL KING
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What Are Our Customers andProspects Telling Us?
Cash volumes still represent the majority of payments in the US below $50 USD and the plurality below $100 USD. Additional cash in circulation continues to grow in themid-high single digits.
Cash usage globally dwarfsother payment vehicles by nearly 5:1 globally.
While the cost of cash payments has increased slightly over the last few years, it is exceeded by the cost of other payment forms.
Concerns about the security of data around electronic payments is just now starting to impact payment preferences in the developed markets.
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What Are Our Customers andProspects Telling Us?
Similarities: Differences:PAYMENT PREFERENCES< $50 Cash is majority
$51 ‐ $99 Cash is plurality
> $100 Card/Electronic
• Net users vs. net depositors• Denominational needs• CIT needs• Labor allocations for cash handling
PHYSICAL CASH FLOW
Access control
Focus on physical security
Robbery/theft avoidance
Accountability
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Market Map:A Breakdown by Segment
CURRENT MARKETOFFERINGS
NEW OR EMERGINGOFFERINGS
RETAILAccess Control Only
Coin Recycling (Large)
Coin Recycling (Small)
Flat Note Dispense (Large)
Flat Note Dispense (Small)
Loose Coin Dispense
Note Recycling (Large)
Note Recycling (Small)
Rolled Coin Dispense
Small Footprint Validation
Standard Validation (MEI)
Hi‐Speed Validation
FUNCTIONALITY SMALL FOOTPRINT/SPECIALTY
LARGE FOOTPRINT/BIG BOX
PETROLEUM/CONVENIENCE
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Market Map:A Breakdown by Segment
CURRENT MARKETOFFERINGS
NEW OR EMERGINGOFFERINGS
PETROLEUMCONVENIENCE Access Control Only
Coin Recycling (Large)
Coin Recycling (Small)
Flat Note Dispense (Large)
Flat Note Dispense (Small)
Loose Coin Dispense
Note Recycling (Large)
Note Recycling (Small)
Rolled Coin Dispense
Small Footprint Validation
Standard Validation (MEI)
Hi‐Speed Validation
FUNCTIONALITY SMALL FOOTPRINT LARGE FOOTPRINT/TRAVEL CENTER
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Market Map:A Breakdown by Segment
CURRENT MARKETOFFERINGS
NEW OR EMERGINGOFFERINGS
RESTAURANTAccess Control Only
Coin Recycling (Large)
Coin Recycling (Small)
Flat Note Dispense (Large)
Flat Note Dispense (Small)
Loose Coin Dispense
Note Recycling (Large)
Note Recycling (Small)
Rolled Coin Dispense
Small Footprint Validation
Standard Validation (MEI)
Hi‐Speed Validation
FUNCTIONALITY QSR CASUAL/FAST FOOD
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Market Map:A Breakdown by Segment
CURRENT MARKETOFFERINGS
NEW OR EMERGINGOFFERINGS
OTHERAccess Control Only
Coin Recycling (Large)
Coin Recycling (Small)
Flat Note Dispense (Large)
Flat Note Dispense (Small)
Loose Coin Dispense
Note Recycling (Large)
Note Recycling (Small)
Rolled Coin Dispense
Small Footprint Validation
Standard Validation (MEI)
Hi‐Speed Validation
FUNCTIONALITY MUNICIPAL HOSPITALITY SERVICE
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Market Map:A Breakdown by Segment
Observations
Deposit only solutions (e.g. “Smart Safes”)have been availablefor some time.
Growing at a steadyrate but certainly underpenetrated (12-15%)
1
• More data-driven business intelligence
• Emerging IOT strategies for retailers and service providers of all sizes
• More connection to CITs and FIs
Emerging Needs
2Changing payments environmentin the US
3
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Deciding Factors
SMART SAFE• Mixed Management
Responsibility• Need for
Accountability• Moderate Theft
Threat• CIT / FI Treasury
Offering
RECYCLER• Dedicated Cash Staff• High Volume Cash
Cycle • Denominational Needs• Moderate –Low
External Theft Threat
TRADITIONAL SAFE• Lower Cash Volume• Higher External Threat• Less appetite for
operational information• Perception of low cost
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CONVENIENCE
RETAIL
OTHER
Emerging Trends
FINANCIAL INSTITUTIONS• More SLAs • Uptime requirements similar to ATMs • Treasury Data– Denominational Breakdown– Security - SAR / CTR Data Capture
1
2 CASH-IN-TRANSIT CARRIERS• Passive Alerts • Uptime
3 END-USERS/RETAILERS• Passive Alerts • Integration IoT Strategy• Electronic Security/Surveillance Integration• Service & SLA Performance
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EXECUTIVE USER: Enterprise Level Dashboard, Treasury Reporting
MANAGEMENT USER: Store / District Level Dashboard, Deposit and Sales Reporting, Loss Prevention, Training & Utilization Reports, Audits
OPERATIONAL USER: Daily Deposit Information, User Reports, Point of Sale Reconciliation
Emerging Trends
DataRepositoryAnd Remote
Control
Business Intelligence (“BI”):The ability to produce information for an end user about their activities, allowing them to make business decisions based on current and historical information.
PRODUCT OF
• Safe configurations• Patch deployment• Software enhancements• New functionality• Quality data and
performance metrics