workplace happiness a modern history workplace happiness · a primer align group is a...

A PRIMER

Align Group is a people-consulting firm partnering organisations in the

implementation of effective people solutions, combining the knowledge of

organisational development, positive psychology (the science of

happiness), and business analytics. Align Group has supported multi-

nationals and local enterprises in projects related to: manpower audit

and surveys, cultural alignment, competency and rewards, leadership,

and people analytics. As an up-and-coming Singapore company, Align Group

is supported by SPRING Singapore and is an active partner of Singapore

Business Federation. Its operating philosophy is to enable organisations

to realise the true potential of their people, at the same time creating

positive teams, workplaces, and institutions that flourish.

Creative Partner

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Workplace Happiness

A Modern History

Workplace Happiness

Research Insights & Applications

National Workplace Happiness Survey™

AGENDA


ABOUT ALIGN GROUP

Enabling Strategic HR

Positive Psychology [The Science of

Happiness]

Business Analytics [Performance Metrics & ROI]

Human Resources [Organisational Development Framework]

1 Survey & Audit on People Practices

2 Rewards Structuring

3 Competency Model

4 Workplace Happiness Intervention

5 People Analytics

supported or in partnership with


Happiness is…

THE SCIENCE OF HAPPINESS

HAPPINESS

WORKPLACE HAPPINESS

Positive Emotions

Engagement Family Relationship

Co-worker Relationship

Purpose Significance

Accomplishment

Social Relationship

Gratitude

Satisfaction with Life

Optimism Resilience

Self-Efficacy

Hope

Spiritual Fulfilment


PERMA Model

Martin Seligman

THE SCIENCE OF HAPPINESS

Happiness is…


1950s 1960s

Hierarchy of Needs Abraham Maslow

Strengths Donald Clifton

WORKPLACE HAPPINESS A MODERN HISTORY


1970s 1980s

Engagement Mihaly Csikszentmihalyiv

Appreciative Inquiry David Cooperrider



1990s 2000s


Positive Psychology

– PERMA Martin Seligman

Positive Psychology

– Broaden and Build Barbara Fredrickson


Ed Diener, Sonja Lyubomirsky, Laura King in a

definitive research paper (2005) shares

that happiness is equally likely to lead to

successful outcomes, not merely following from them.

WORKPLACE HAPPINESS RESEARCH INSIGHTS

SUCCESS HAPPINESS


Traditional View Organisation needs and individual needs are mutually exclusive.

Employee is a factor of production.

Individual happiness can only be found outside of workplace

Notion of “Work-Life Balance”

Contemporary View Organisation needs and individual needs have some overlaps.

Employee engagement is the key to productivity.

Individual happiness can be found in area of works that are engaging.

Notion of “Work-Life Harmony”

Research Insights – Future View Organisation needs and individual needs are aligned.

Happiness and productivity are synergistic.

Happiness is an “engagement plus”

Notion of “Work-Life Flourishing”



HAPPINESS-RELATED CONSTRUCTS IN THE WORKPLACE — FISHER (2009)

VARIOUS CONTEXT FOR JOB CHARACTERISTICS RELATED TO HAPPINESS

Hackman & Oldham (1975)

Task significance

Skill variety

Task identity

Feedback from the job

Autonomy

Warr (2007)

Opportunity for personal control

Opportunity for skill use

Externally generated goals

Variety

Environmental clarity

Contact with others

Availability of money

Physical security

Valued social person

Supportive supervision

Career outlook

Equity

Morgeson & Humphrey (2006)

Work scheduling autonomy

Decision-making autonomy

Work method autonomy

Task variety

Task significance

Task identity

Feedback from job

Job complexity

Information processing

Problem solving

Skill variety Specialization

Social support

Initiated interdependence

Received interdependence

Interaction outside organization

Feedback from others

Ergonomics

Physical demands

Work conditions

Equipment use

Transient Level

State job satisfaction

Momentary affect

Flow state

Momentary mood at work

State engagement

Task enjoyment

Emotion at work

State intrinsic motivation

Person Level

Job satisfaction

Dispositional affect

Affective organisational commitment

Job involvement

Typical mood at work

Engagement

Thriving

Vigour

Flourishing

Affective well-being at work

Unit Level

Morale / collective job satisfaction

Group affective tone

Group mood

Unit-level engagement

Group task satisfaction



National Workplace Happiness Survey (Singapore) 2014, Pilot Study www.happyworkplace.sg

Pilot study includes survey on causes of workplace happiness in the local context, 733 sample points, with consistency test measure Cronbach-Alpha of 0.799 (0.621-0.921 for factors), adjusted R-square 0.8574 for the overall category.



The Happiness Pie Sonja Lyubomirsky, the How of Happiness

40% INTENTIONAL ACTIVITY Actions you or your

organisation chooses to do

50% SET POINT/RANGE

Genetic

10% CIRCUMSTANCES

Income, Social Status, where you live, age

WORKPLACE HAPPINESS APPLICATIONS


FOR INDIVIDUAL Happiness at home

Emotional intelligence

Increased focus

Loving work

Valuing their positions

Feeling appreciated

Physical effect

FOR ORGANISATION Increased production

Decision making ability enhancement

Clients experience Happiness

Decreased absenteeism & sick leave

More energy towards work

Communication enhancement

Teamwork Improvement

FOR MANAGEMENT Being ahead of the competition

Higher profits

Making the mission statement

materialised

Public acknowledgement

Employees cherishing their jobs

Superivsion enhancement

Leadership values



7 Key Positive Psychology Concepts for Workplace Happiness


• Appreciative Inquiry

• Authentic Leadership

• Broaden-and-Build Theory

• Meaning at Work

• Psychological Capital

• Solution-Focused Coaching

• Use of Strengths

Workplace Happiness Analytics

as the starting point

• Change Management

• Employer Branding

• Innovation-Led Culture

• Leadership Development

• Learning Organisation

• Organisational Resilience

• Productivity

• Strength-Based Culture

• Succession Planning

• Talent Retention

• Team Dynamics

• Well-Being

• Workforce Engagement


Workplace Happiness Analytics

KEY CONCEPT

+ Satisfaction measure + Alignment measure + Engagement measure + Well-being measure

NATIONAL WORKPLACE HAPPINESS SURVEY ™

Corporate Edition is also available

AREA OF APPLICATIONS

+ Obtain analytics on employee experience

+ Guide effective resource allocation for intervention

+ Monitor cultural shift + Employer branding as a ‘Happy Organisation’


Press Coverage

Television Print Web

NATIONAL WORKPLACE HAPPINESS SURVEY ™


10 PRICELESS WAYS TO HAPPINESS

1. Infuse positivity into your surroundings 2. Take care of your soul – consider

meditating! 3. Commit conscious acts of kindness 4. Learn to savour – go slow

5. Practice mindfulness, gratitude, optimism 6. Exercise a signature strength to increase

flow experiences 7. Exercise fairness 8. Exercise! 9. Nurture social relationships and invest

in social connections 10.Commit to goals – that includes work

11.Spend money on experiences 12.Get married – if you haven’t

REFLECTIONS

Align Group


Happiness is …

REFLECTIONS

10 year old … not needing to worry about work

The Paradox of Work

When I am a …

So where are you now? Receive your personal report at

www.happyworkplace.sg

20 year old

30 year old

40 year old

60 year old

… wanting to work

… wanting to try another person’s work

… not having to work

… able to continue to work

For further clarification, please contact us at:

Project Inquiry (Low Boon Seong)

[email protected]

+65 9046 5070

Align Group of Companies CONSULTING • REWARDS • RECRUIT • EDUCATION • CENTRE

T +65 6222 5224 F +65 6222 9114 W aligngoc.com A 1557 Keppel Road #02-26 Cantonment Central

S089066

Align Group is a people-consulting firm partnering organisations in the implementation of effective people

solutions, combining the knowledge of organisational development, positive psychology (the science of happiness),

and business analytics. Align Group has supported multi-nationals and local enterprises in projects related

to: manpower audit and surveys, cultural alignment, competency and rewards, leadership, and people analytics. As

an up-and-coming Singapore company, Align Group is supported by SPRING Singapore and is an active partner of

Singapore Business Federation. Its operating philosophy is to enable organisations to realise the true potential

of their people, at the same time creating positive teams, workplaces, and institutions that flourish.

General Inquiry

[email protected]

+65 6222 5224

THANK YOU FOR LISTENING!

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