Work/Life/Leadership: Empowering Self and Others

Developed by Hopson Global Education and Training

Nationally accredited for 3.0 CEUs by: CECBEMS(Continuing Education Coordinating Board of Emergency Medical Services)

Stress Management training for healthcare workers

www.hopsonglobal.com

HOSTED BY EMCERT.COM*

*Accredited educational provider by the Texas Dept. of Health

STOP TO CONSIDER HOW YOUR MEDICAL GROUP COULD BENEFIT FROM HOPSON GLOBAL EDUCATION’S

STRESS MANAGEMENT PROGRAM:

WHAT IF……? Hopson Global Education* could show your practice group

how to ADD to annual gross revenues-- simply by offering stress reduction education to its employees?

Hopson Global Education can demonstrate

10-12 areas of bottom line benefits for your medical group by providing this training.

*HOPSON GLOBAL EDUCATION IS A DISTANCE EDUCATION COMPANY HEADQUARTERED IN JOHNSON CITY, TN. WE HAVE SATISFIED CLIENTS FROM ETSU, JAMES H. QUILLEN VA MEDICAL CENTER, AND AREA HOSPITALS. WE HAVE SERVED 15% of AMERICA’S FORTUNE 500 COMPANIES.

This online program has far-reaching flexibility:

The online training can be provided to these groups and individuals—including non-employees:

Your entire staff for skills in how co-workers can learn to support and empower each other

Employee Assistance Programs as an adjunct to counseling New hires as an empowerment tool Employees needing CEUs for professional licensure Your network’s leadership team/upper management Patients (professional) with ongoing health issues possibly

related to stressful lifestyles Patients’ families who need lifestyle changes

How would focused, solution-oriented employees affect a typical medical group’s bottom line?

Statistics prove the following would happen:Absenteeism would decreaseTurnover would decreaseMedical errors would decreaseEmployee morale would riseProfits would rise

Everyone wins and GOOD THINGS HAPPEN when stress reduction enters

the medical arena:

Patients are served more effectively Doctors and managers lead more effectively

and empower co-workers Employees will label their workplace

environment as more supportive Stress, not recognized, can impact a medical

practice group’s individuals like an unseen Tsunami wave. Stress that is recognized can be reduced or reversed!

Stress, properly addressed within a work setting, can begin a healthy process—one that reaches into the community!

Work/Life/Leadership: Empowering Self and Others

Empowered employees can manage themselves better in relation to stress. They become mentally and emotionally healthier.

Mentally healthy employees can be defined this way: They are problem-solving individuals who bring stability to the group. They are gold to any organization. Almost any employee can become one!

At any doctor’s office, solving problems for community residents is the routine. Patients come to your facilities when they are in need of extreme support. Imagine employees so skilled in resolving their own problems they learn to enjoy solving problems for patients and their families. Learning stress reduction in Hopson Global Education’s training is empowering—enjoyable—and life-changing!

Who utilizes Hopson Global Education’s online programs?

Judi Light Hopson has provided educational materials and training to these organizations prior to

founding Hopson Global Education and Training, a woman-owned, small business certified by the

Tennessee Governor’s Office of Diversity Business and the U.S. Department of Defense. American Psychological Association15% of America’s Fortune 500 CompaniesEast Tennessee State UniversityPearson Education/Prentice HallJames H. Quillen VA Medical CenterWilliam S. Stratton VA Medical Center William A. Hines VA Medical CenterExxon Mobil Alinea Group, serving Homeland Security and other federal government agenciesEmergency Medical Certifications, Inc.Hospital staff members served by EmCert.comER paramedics, nurses, and responders working at major hospitals around the worldAmerican Intercontinental University

[Hopson Global Education serves individual employees from all of the above.]

MOST STRESS MANAGEMENT PROGRAMS AREN’T WORTH THE PAPER THEY ARE PRINTED ON!

OUR COURSE IS DIFFERENT

Every lesson offers scenarios that show how to address real problems and design

real solutions.

Every lesson is packed with work/life skills that employees can immediately put to use. It’s exciting to learn these skills.

During our pilot program, our first hospital corporation offered 50 complimentary logins to their upper management for our program, “Work/Life/Leadership: Empowering Self and Others.” 47 individuals from upper management accepted within 3 hours of notification and all 50 registered within seven days!

All pilot program participants from all regions of the USA gave excellent reviews on the training. The typical remark was, “I learned a lot of skills. I really enjoyed the Hopson Global stress program. I would recommend it to others.”

Our Pilot Program was so successful across the USA that the VA national headquarters asked if they might buy the program outright for VA Medical Center employees nationwide. Instead, we entered negotiations to license the program to the VA.

Hopson Global Education’s Pilot Program

Studies prove that medical employers can’t afford to be without this type of training.

This training will literally pay for itself if just one or two people DON’T quit their jobs due to stress. It’s costly to replace a single employee*

NIOSH studies prove that lawsuits for hospitals offering this type of training go down by 70%!!

We make it flexible: Employees can log on from work or home 24/7 at their convenience.

[* It costs $100,000 to replace an employee earning $40,000. Ask us for details.]

HOW HOPSON GLOBAL EDUCATIONCAN RETURN DOLLARS TO THE BOTTOM

LINE

Here are 7 areas where dollars can be saved:

1. A less-stressed workplace will attract and retain better workers. This improves the bottom line.

2. NIOSH has statistics that prove stress reduction training lowers lawsuits by 70%.

3. Less-stressed employees utilize their healthcare providers less. Healthier employees save money for employers via insurance premiums.

4. Less-stressed employees clock out less for smoke breaks. Employee focus increases and the work productivity goes up.

5. Employees who are mentally healthier focus on patients and help retain repeat customers/clients.

6. Employees who are under less stress will have more patience with family members of

patients served. This paves the way for better outcomes altogether.

7. Less-stressed employees will utilize resources better—with less waste and misuse of supplies and so forth. This protects the bottom line.

RESULTS FLOWING INTO THE SYSTEM

9. Here’s a major positive result: Less stressed employees will make a patient’s overall experience more effective and positive in every regard. This helps to ensure patients will pay their bills with more cooperation and heartfelt desire! Unsatisfied customers hold back on paying their bills!!! This is true for any business whatsoever, not just doctors’ offices.

10. Focused, mentally healthy workers help DOCTORS do their work with less stress. [Doctors are so stressed that statistics show that any doctor is two-and-half times more likely to commit suicide than another person of the same age.]

MORE BOTTOM LINE BENEFITS

11. Emotionally healthy employees who are less stressed help ensure doctors’ offices in the region will be well-recommend to other patients!! Your employees are the greatest link to public relations, satisfied clients, and other professionals who contact your office!!

12. During a true complex emergency (disaster), employees react better if they are less-stressed BEFORE the complex emergency. A MAJOR EVENT in the region can be managed better if your employees gain stress management skills ahead of time! No training could be more important for your network in preparing to respond to and recover from a catastrophic event.

Testimonials

“As a former OPM psychologist, I know the type of stress employees encounter in a hospital work setting. I’ve worked on several organizational assessments. I feel Hopson Global Education’s stress management programs are excellent in terms of applied research, utility and value. Hopson Global education has taken a huge corpus of research and made it accessible to all levels of employees in a non-threatening and efficient manner. This training is a breath of fresh air.”

(Dan Martin, Ph.D., professor at California State University, San Diego, CA)

“I find myself applying the tools and advice in this training when I’m driving along thinking about the stressful issues of my work day. I liked the course and learned a lot.”

(Bridget Taylor, educational director, James H. Quillen VA Medical Center, Johnson City TN)

“I have recommended the VA Learning University in Washington purchase the Hopson Global Education course for all VA employees in our eight-hospital network here in the St. Louis area.”

(Linda Smith, employee Education Specialist, VA Medical Center VISN 15, St. Louis MO)

Your employees serve the emotional and physical needs of your region and beyond!

The average worker has 400 minor stress issues and five major issues BEFORE coming to work every day!! On top of this, healthcare workers must add the patients’ stress

issues and the patients’ families stress issues to their plates.

Workplace stress for healthcare workers will include the following: Stressful phone calls from patients Drug abuse/related issues from dysfunctional patients Family stress issues overlapped issues related to patients Patients with major health issues to manage Family deaths—having to console family members Billing and related stress issues Critical care issues related to hospitalized patients

Now, add the above to the workers’ personal issues they carry to work: Family issues including a staff member’s spouse and children Aging parents who are ill Personal sickness, health issues Financial obligations and related issues Friends and extended family members with intense personal problems

Bottom Line Return on Investment

Estimated savings to a medical group’s network after implementing this program in terms of lower healthcare expenditures for employees, fewer lawsuits, less absenteeism, less turnover and added business from satisfied patients and their families:

$500,000-$1,000,000 per year*

----------------------------------------------------------------------------------------------------

*based on retention of employees who might have quit their jobs due to stress, improved overall relationships with patients, other factors

HOW THIS TRAINING BENEFITS HOSPITALS

Breakdown of savings to the average 300-bed hospital from less stressed, empowered employees who utilize this program:

Retention of employees who might otherwise leave their jobs due to stress:5% of employees, minimum

Reduction in lawsuits to medical errors not made: 40-70% decrease in lawsuits annually

Less absenteeism due to less stress:Savings of 1,000+ collective lost days of work due to stress each year that are worked, not skipped

Savings to You (cont’d)

Employees’ wellness curtailing expenditures for stress-related illnesses affecting healthcare costs

Fewer overall mistakes on the job, resulting in clients who might choose to go elsewhere

Stress reduction creates loyal employees who protect and guard your resources

Your network’s long-term benefits:

Less-stressed employees who are work-focusedSatisfied customers who’ve experienced great

service from your empowered employees Retention of skilled workers who can empower

other workers in their unitsTeam-building via leadership skills acquired via

this trainingEmpowered employees who can teach and

coach other employees to solve problems

How Your Group Can Implement This Program in Order to Create a More Supportive Work Environment

Immediately:

Commission Hopson Global Education to provide this training right away Implement using tools (brochures, flyers) to launch the work/life program in

full force Alert employees and supervisors that the stress management program,

“Work/Life/Leadership: Empowering Self and Others” is coming soon to your group

Encourage ALL employees to begin the 12-lesson program and complete it REWARD employees. Through our business partners interested in helping

Hopson Global promote wellness for healthcare workers, we provide a 2-night stay for 2 in the Gatlinburg area for EVERY employee who completes this training!!*

Advise your staff to recommend the training for co-workers under stress.

* This 2-night stay (for 2) pays for the hotel room only, not food or travel expenses—but it’s a great reward!

Further implementation tools

Require new hires to utilize the programReward a single employee or your entire

group when everyone completes the program

Advise employees that they may receive 3.0 CEUs for completing the 12-lesson program

Track bottom line benefits via accounting/legal departments to ascertain the true benefits over time

Self-study is workable!

Your employees can access Hopson Global Education’s stress management tools online.This means faster assistance. Faster results!

On-site training for this type of training in the form ofseminars or workshops would take months to implement!

These 12 lessons online mean employees can all be literally on the same page—helping each other create Work/Life Solutions and enjoy the process 100%.

Employees can click to the EXACT lessonconcerning their present stressful issues and develop a plan for positive action!

Return on Investment

Cost of program: This program will pay for itself—many times over. The expenditure is really an investment that will return dollars to your medical practice group.

Bottom line: Any employer’s bottom line is affected daily by employees’ stress issues. This program can begin to reverse the impact of that stress--returning revenues lost to the corporate profits.

This course is excellent and easy to implement:

Your medical group will receive:

A block of logins for employee groups and/or individuals 12 Interactive lessons comprising 30 hours of real-time

education for each employee Testing/grading/administrative tracking of every employee’s

participation Online access for supervisors to monitor administrative

tracking Printable certificates of completion for each lesson, plus a

personalized certificate for 3.0 CEUs upon finishing all 12. World-class hosting by Emergency Medical Certification’s Inc.

with dependable infrastructure*

* THE SCREEN WILL NEVER GO BLANK. Our hosting company, EmCert.com serves employees worldwide!

SUMMARY

STRESS IS COSTING EVERY ORGANIZATION SIGNIFICANT SUMS OF MONEY

Your group, like every organization, already has STRESS-RELATED DOLLAR FIGURES playing into its financial profit and loss statement.

It will be exciting to see how the Hopson Global stress program can return dollars to your network!

---------------------------------------------------------------------------------------------------------Employees can learn to assess their issues, develop solutions, and enjoy

the process of stress reduction via this self-help program. Employees’ involvement in this training spells real financial gains. It

also equates to mental wellness that interfaces with physical wellness for employees. There is no downside to implementing our program!!

ALL STAKEHOLDERS BENEFIT

REVIEW THE TRAINING MATERIALS

Visit our website: www.hopsonglobal.com

Scroll down to PRESENTATION on the

homepage to click your way through an

Outline of All 12 Lessons in this program.

Call the office of Judi Light Hopson

To enroll your employees:

423.743.9052

866.518.3674 (toll free)

or email: jlhopson@preferred.com

Cost for 30 hours of training (12 lessons online) is

$250 per enrollee.